Welcome to Veradigm! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Veradigm is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.Veradigm LifeVeradigm is here to transform health, insightfully. Veradigm delivers a unique combination of point-of-care clinical and financial solutions, a commitment to open interoperability, a large and diverse healthcare provider footprint, along with industry proven expert insights. We are dedicated to simplifying the complicated healthcare system with next-generation technology and solutions, transforming healthcare from the point-of-patient care to everyday life.For more information, please explore Veradigm.com.
System Engineer – 8936 – Full Time – 100% Remote.
What Will Your Job Look Like
Evaluate, select, design, install, implement, configure, upgrade and optimize the performance of Veradigm application systems, databases and assigned technologies required to deliver infrastructure for internal and client-facing applications.
An Ideal Candidate Will Have
- Manages, maintains, monitors and supports the infrastructure environment in assigned technology domain
- Installs, configures and supports hardware and software required to operate assigned technology
- Works with operations, to provide ongoing maintenance including updates, patches and antivirus updates
- Troubleshoots and resolves issues in assigned technology including hardware, software, operating systems and application-related issues; Conducts performance monitoring, systems health checks and capacity planning
- Identifies the common causes of the defects, prioritizes them and systematically removes them so that they do not reoccur in further development work and reduces the overall defect injection rate (DIR)
- Ensures validation has happened (peer, stakeholders) and all review comments have been closed / incorporated before delivery of any artifacts
- Ensures the quality of the deliverables as per the defined defects standards
- Takes complete ownership for the assigned task and reports progress of the project / task to all stakeholders timely; Keeps all stakeholders informed in a timely manner of scope creep and schedule delays
- Documents issues with resolutions and work directly, both inside and outside the team, to drive constant improvement
- Exercises judgement within broadly defined practices and policies in selecting methods, techniques, and evaluation criterion for obtaining results
- Reviews and provides inputs to the project manager and leadership to approve and confirm the project configuration and build management plans
- Actively participates as the primary technical resource in project meetings, takes ownership of technical duties and drives project to successful completion
- Standardizes and automates processes and monitoring using scripting technology; Understands and follows change management procedures
- Develops technical documentation and system design documentation
Technical Skills & Responsibilities
- Provided comprehensive system support for both cloud-hosted and on-premises infrastructure.
- Administered Microsoft Windows Server 2016+ environments, including Active Directory, Group Policy, and Windows networking.
- Managed certificate services, including SSL/TLS implementation and renewal processes.
- Handled application publishing, installation, and configuration across multiple environments.
- Prepared and maintained detailed technical documentation for deployments and support procedures.
- Set up and maintained production and test environments, ensuring availability and stability.
- Acted as primary escalation point for support issues, collaborating with cross-functional teams to resolve incidents.
- Participated in on-call rotation, providing timely response and resolution to critical issues.
- Demonstrated strong communication skills, effectively interacting with technical and non-technical stakeholders.
The Ideal Candidate Will Have
- Bachelor's Degree or equivalent Technical / Business experience Required
- 4-7 years relevant work experience Preferred
- Global Information Assurance GIAC preferred
- IT Infrastructure Library ITIL preferred
- MS Cloud Platform and Infrastructure MCSE preferred
Benefits
Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work. Through our generous benefits package with an emphasis on work/life balance, we give our employees the opportunity to allow their careers to flourish.
- Quarterly Company-Wide Recharge Days
- Flexible Work Environment (Remote)
- Peer-based incentive “Cheer” awards
- “All in to Win” bonus Program
- Tuition Reimbursement Program
To know more about the benefits and culture at Veradigm, please visit the links mentioned below: -
https://veradigm.com/about-veradigm/careers/benefits/https://veradigm.com/about-veradigm/careers/culture/Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.Thank you for reviewing this opportunity! Does this look like a great match for your skill set? If so, please scroll down and tell us more about yourself!
