System Support Engineer

EEGRAB

1 - 3 years

0 Lacs

Kolkata West Bengal India

Posted:2 days ago| Platform:

Apply

Skills Required

support data monitoring software report inventory tracking configuration patching documentation compliance security audits technology linux server networking escalation network communication itil nagios zabbix

Work Mode

Remote

Job Type

Full Time

Job Description

Data Centre System Support Engineer – Managed Services

Role Overview:

Data Centre System Support Engineer

Key Responsibilities:

Perform
daily system health checks
and report any anomalies.
Carry out
hardware tagging
, inventory tracking, and update records regularly.
Handle
basic system software support
, configuration, patching, and minor bug fixes.
Monitor
hardware configuration, logs, and events
, and report any issues.
Act as the
first point of contact
for onsite technical issues.
Escalate unsolved issues, bugs, or anomalies to the
central Kolkata support team
in a timely manner.
Coordinate with vendors or OEMs for hardware-level issues if required.
Maintain documentation related to configurations, updates, and incident logs.
Adhere to
data centre compliance and security policies
.
Provide support during
audits, upgrades, or migrations
as required.

Required Skills and Qualifications:

Diploma or Bachelor’s Degree in Computer Science, Information Technology, or related field.
1-3 years of experience in system support, IT operations, or data centre management.
Good understanding of
Linux and Windows server environments
, basic networking, and hardware.
Familiarity with
ticketing tools
, documentation systems, and escalation procedures.
Ability to perform
basic troubleshooting
on servers, network devices, and storage.
Strong communication skills and the ability to coordinate with remote teams.
Willingness to work in
shifts or on-call
as required.

Preferred:

Experience with
data centre environments
.
Exposure to
ITIL processes
, ISO-compliant data centres, or NOC operations.
Basic knowledge of system monitoring tools (e.g., Nagios, Zabbix) or log analysis.

More Jobs at EEGRAB

Computer Vision Engineer

Kolkata, West Bengal, India

8.0 - 8.0 yrs

Salary: Not disclosed

System Support Engineer

Kolkata, West Bengal, India

1.0 - 3.0 yrs

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.