About BNP Paribas India Solutions Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions. About BNP Paribas Group BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability Commitment to Diversity and Inclusion At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. Job Title Head of RISK ORM (Business / Functions) Date Department: RISK Location: Mumbai Business Line / Function RISK ORM Grade Reports to: (if applicable) VP3/Director (Local) CRO ISPL. Number Of Direct Reports 2 direct, 30+ member team Directorship / Registration No Position Purpose Located within the RISK Function of BNP Paribas (“BNPP”), the role of the Head of RISK ORM is to ensure that the components of the operational risk management framework are implemented and operating effectively within ISPL, and to provide RISK ORM management and Business senior management with relevant, synthetic, transparent, exhaustive and consistent information and a front-to-back view of operational risk across ISPL activities. To achieve this objective, this 2nd line of defense (“LOD2”) role works closely with RISK ORM Regional and Central teams and with ISPL management and stakeholders. RISK ORM ISPL mandate is to independently challenge and supervise the operational risk management framework of ISPL activities as described in level 2 procedure – Organizational framework and governance for Operational Risk Management & Permanent Control Framework. This includes control framework adequacy checks, independent challenge, proximity with the business and contribution to the sign-off process on key decisions. Due to the global and regional models applied by the BNP Paribas (“BNPP”) activities outsourced to ISPL, the role covers as well the contribution to reviews, control testing, analysis and reports carried out under the supervision of the RISK ORM Regional and Central teams. In addition, the Head of RISK ORM ISPL is responsible to ensure that the services outsourced to the RISK ORM ISPL from RSIK ORM APAC/other regions are provided with the required level of quality and within the timelines prescribed. In this context, the Head of RISK ORM ISPL, is member of the RISK ORM APAC Executive Committee and RISK ORM CIB Executive Committee, Central. The incumbent reports hierarchically to the Chief Risk Officer ISPL and with functional Regional Reporting. Key Responsibilities As the 2nd line of defense, the Head of RISK ORM has the following general responsibilities for the operational risk processes and themes within the scope of RISK ORM (including fraud, third-party risk management): ensuring consistent application of the BNPP group and Group RISK ORM methodological framework and procedures, and adapting locally as required; assist and advise the 1st Line of Defence (“LoD1”) in ISPL in this respect, in liaison with relevant RISK ORM APAC and Central teams; independent challenge of the identification and assessment of the operational risk profile (actual, potential or emerging) and of the risk mitigation framework, coming from the operating entities: either during a regular exercise, such as the review of the RCSA (Risk & Control Self-Assessment), or by participating to the decision making process (such as a validation process, granting of exemptions or the definition of a remediation plan); ensuring effective implementation of risk mitigation strategies, framework & actions with LoD1, through implementation of relevant indicators, follow up of action plans and independent challenge of controls; contribution to further raising operational risk awareness, disseminating operational risk culture and training on the risk mitigation framework; development of a strong partnership with and support LoD1 key stakeholders in ISPL on operational risk matters; independent assessment and alert highlighted to management and key stakeholders as required, on the level of risk and on the risk mitigation framework status; contribute to the opinion to be expressed by the RISK ORM teams in relation to New Activities Approval Committees (“NAC”) and Transaction Approval Committees (“TAC”) and involving activities to be outsourced to ISPL; implement and contribute to the operational risk governance bodies, such as the ISPL Internal Control Committees (and other operational risk forums); prepare and submit the relevant operational risk reports under RISK ORM ISPL direct responsibility, and contribute the 2nd level of defence opinion on the operational risk reports produced by ISPL 1st line of defence (semi-annual report on controls; annual operational risk and control report, …); act as a local correspondent for transversal themes under the responsibility of RISK ORM, such as third party risk management, and anti-fraud topics; coordinate with the relevant RISK ORM ICT and data protection officers in the Territory / Regional or Central; contribute to RISK ORM APAC & global initiatives (e.g. projects). Operate BNPP fraud alert management and investigation framework for the part assigned to the LoD2 (incl. suspected, attempted frauds), in liaison with the RISK ORM APAC Anti-fraud team; In addition, the Head of RISK ORM ISPL ensures assistance to his/her peers working in other independent LoD2 roles, including compliance, legal, finance, and tax risk management, whenever expertise on its themes or processes is required or requested. In relation to the services provided by RISK ORM ISPL to RISK ORM APAC or to other Regions, the Head of RISK ORM ISPL should ensure that they are in line with the SLA in place, the quality is satisfactory and the deadlines met. Contribute to the RISK ORM deliverables as per the Beneficiary requirements and ensure appropriate documentation across RCSA, LOD2 controls on LOD1, transversal topics, projects and initiatives. Review KPI’s as per the defined terms adhering to the SLA requirements with periodic stakeholder meetings and mutualize activities across defined activities. Stakeholder, Team and People Management Prioritize in the continuous improvement of the team's functioning, homogenizing and disseminating good practices; Managing the team's budget; Ensuring transversality and sharing of expertise and knowledge within the team; Hands on and remain updated on Group policies and procedures and therefore share expertise on high stake-concerns and/or dealing with complex issues; Representing the team, when appropriate, within cross-functional Group projects Key stakeholder management with Business, OPC, Regional and Central RISK ORM management. Drive positive Team culture aligned to BNP Paribas value system. Timely recruitment, new joiners training and define objectives aligned to RISK ORM mission statements. Continuous improvement, skill development, promote high performance value system and feedback culture and teams development aligned to Group strategy. Conflict management with the team and stakeholders considering the overall strategy, priorities. Competencies (Technical / Behavioural) Background In-depth banking products and processes knowledge Sensitivity and/or experience in operational risk Implementation of Risk governance or its equivalent environment good analytical skills, solid critical mind, capacity to synthesize / Simplify Soft Skills Strong Analytical skills & synthesis ability Strong interpersonal skills (communication, negotiation, influencing skills, teamwork) including collaborative mindset Excellent project management skills, resource management, planning and anticipation Excellent verbal and written communication skills English: fluent speaking, reading and writing (proficient) Specific Qualifications Required Tertiary-level qualification essential with CA/CPA qualifications desirable. At least 10 years of relevant experience in risk management, control function, preferably with relevant exposure to consulting or audit background. Prior experience or practical understanding in previous roles may include but not limited to Front/Middle/Back Office, Operations or Functional role(s). Knowledge and experience in financial services, including end-to-end process flows and associate risks and controls. Robust knowledge of banking products in the area of Corporate & Institutional Banking is an advantage. Show more Show less
