Sr. Technical Program Manager

DESCRIPTION

Are you a seasoned Technical Program Manager who thrives on orchestrating complex, high-impact initiatives across multiple teams? Do you have a passion for translating strategic vision into flawlessly executed technical programs? Join our Seller Fees Tech organization and lead critical expansion efforts that will shape the 3P Stores business for millions of sellers globally.
The Seller Fees Tech organization forms the foundation of Amazon's marketplace financial ecosystem, responsible for calculating, processing, and managing the complex fee structures that enable sellers to do business across Amazon's global marketplaces. Supporting over 2MM+ active sellers, our systems handle billions of transactions annually, ensuring accurate and transparent fee calculations, incentive distributions, and financial adjustments for selling partners worldwide. Our work is fundamental to overall seller economics - we enable sellers to build sustainable businesses through transparent fee structures, provide financial clarity that informs their pricing strategies and inventory decisions, and create incentive mechanisms that reward seller behaviors aligned with customer-centric goals. As a TPM III on our Expansions team, you'll spearhead end-to-end execution of complex technical initiatives that require coordinating across multiple engineering teams, business units, and stakeholders. In addition, you'll lead the adoption of GenAI technologies to improve team efficiency and delivery capabilities, ensuring our technical solutions scale effectively across Amazon's growing global marketplace portfolio. This role offers a unique opportunity to make a significant impact on both Amazon's marketplace growth strategy and the success of millions of entrepreneurs worldwide. Your ability to navigate technical complexity, manage stakeholder expectations, and deliver results in a fast-paced environment will be crucial to our success. Key job responsibilities Key Responsibilities A. Program Leadership & Execution Lead complex cross-team programs Develop comprehensive program plans with clear milestones, dependencies, critical paths, and resource requirements Proactively identify and mitigate risks that could impact program delivery or quality Drive execution through effective stakeholder management, clear communication, and disciplined issue resolution Define and track program success metrics, ensuring alignment with business objectives and technical requirements Facilitate decision-making processes to resolve blockers and maintain program momentum B. Technical Leadership Partner with engineering leaders to align on technical approaches that balance scalability, performance, and time-to-market Lead the adoption of GenAI technologies to improve development efficiency and code quality across engineering teams Ensure architectural decisions consider cross-marketplace compatibility and global scalability Facilitate technical design reviews and architecture discussions to drive consensus on implementation approaches Identify and address technical dependencies across systems and teams Collaborate with product and engineering teams to define technical requirements that meet business needs C. Stakeholder Management Build strong relationships with engineering, product, operations, and business teams across the Seller Fees Tech organization Communicate program status, risks, and achievements effectively to senior leadership and key stakeholders Manage expectations and negotiate trade-offs when facing competing priorities or resource constraints Create visibility into program progress through clear metrics, dashboards, and regular updates Facilitate cross-functional collaboration to ensure alignment on program objectives and approaches

BASIC QUALIFICATIONS

• 5+ years of technical product or program management experience
• 7+ years of working directly with engineering teams experience
• 3+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

PREFERRED QUALIFICATIONS

• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience owning/driving roadmap strategy and definition
• Experience with Gen-AI technologies and tools