Entrata

Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide. Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize different perspectives, endeavoring to craft a better world to live in. As a People Business Partner, you will be responsible for driving people-focused strategies and solutions in a particular business unit/Engineering team. An ideal candidate will have a strong working knowledge of all aspects of HR, experience in a consulting type HR role for the engineering department, and confidence aligning business objectives with employees and management. To be successful in this role you must have a proactive attitude toward solving complex employee and business issues and the ability to act as a strong thought-partner and leader for your business unit Responsibilities will include Partner with executive members and senior management (CTO, VP of Tech Ops, and Engineering SVPs/ DOEs) to consult on high-level strategic initiatives and provide valuable feedback and suggestions Act as a roll up among peers for severe employee labor and relations issues Serve as a change agent and member of your organization’s leadership team to help drive strategic growth plans and objectives across the organization Acting as an expert in all things HR related, establish strong partnerships with employees and management to communicate, interpret, consult, and educate on various HR policies, procedures, laws, standards and government regulations Responsible for compiling HR data from a variety of sources and Analyze, predict and provide solutions. Act as liaison between management and each facet of HR in order to meet its People related goals and needs, including talent management and workforce planning, facility/building needs, onboarding and retention, succession planning, total rewards strategy, employee development and growth, etc. Collaborate closely with the L&D team to identify training needs, create training content, and educate employees and management as needed Establish and maintain a culture of responsiveness and urgency when working with employees and management in order to formulate trust, lead change, and catalyze motivation Attend department management meetings to educate, facilitate discussion, maintain a consistent understanding of the organization’s needs and goals, and provide strategic insights Provide input/coaching on workforce planning, succession planning, career development and training needs. Assists international executive team with HR related matters Partner with peers to translate employee feedback and engagement information into actionable feedback for leadership to support the business’ current state Manage and resolve all employee relations issues for your business unit, conduct thorough and objective investigations, and partner with Legal as needed Maintain an in-depth knowledge of HR laws and regulations, reducing legal risks and ensuring regulatory compliance. Consults with Legal as needed. Partner with various team members and managers to create, oversee, facilitate, and participate in projects as needed Minimum Qualifications 6 to 7 years Experience as an HR Business Partner or consultant, preferably in the Engineering/Development space Experience working closely with executive management and a strong executive presence Strategic thinker and ability to translate strategy into plans for execution Ability to manage multiple stakeholders and competing priorities with a sense of urgency and the ability to pivot quickly based on the changing needs of the business Excellent communication and organizational skills Excellent interpersonal and customer service skills to build strong partnerships Ability to comprehend, interpret and apply appropriate HR laws, guidelines, regulations and policies Ability to maintain confidentiality and handle issue ethically and with integrity Preferred Qualifications Proficiency in Google Suite and Microsoft Suite Graduation - BE/ B Tech/ technical background will be preferred PG - MBA / PGP/ PGDM in HR Certification on HR-Analytics / HR Business partnering will be preferred Members of the Entrata team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Excellent Alone, Better Together.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law. It’s a great place to work! Will you join us?

Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide. Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize different perspectives, endeavoring to craft a better world to live in. Introduction If you excel at providing a well-rounded customer experience, are a highly-motivated customer service professional, a fast worker, and a great team player, you might be just the person we’re looking for! Entrata’s Insurance department is seeking an Agency Support Representative to join our Insurance team! You will provide data verification to Entrata’s clients, provide basic written support to policyholders, and assist with other non-customer-facing tasks.. Responsibilities will include Answering emails from existing and prospective policy holders, providing world class customer service. Maintain regular and punctual attendance and shift adherence Maintain accuracy of paperwork in regards to existing policies (updating notes and other transactional records) and assist with billing procedures Verifying Insurance Coverage from 3rd party providers Providing feedback to members of management to better the product offerings Minimum Qualifications 6+ months customer service experience Excellent customer service mentality Above-average interpersonal skills Above average mastery of the English language (written and spoken) Basic Computer skills Self-motivated with desire to succeed and grow Ability to manage your workload autonomously or with team collaboration Members of the Entrata team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Excellent Alone, Better Together.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law. It’s a great place to work! Will you join us?

As a Senior SDET (Mobile) at Entrata, you will be a crucial part of our Test Engineering team based in Lehi, Utah. Your primary responsibility will be to ensure the quality of our mobile applications through the development and maintenance of robust automated testing frameworks. Collaboration with developers, product managers, and other stakeholders will be a key aspect of your role throughout the software development lifecycle. We are looking for an individual with a deep understanding of mobile test automation best practices, a strong commitment to quality, and exceptional communication skills. If you are someone who thrives in a dynamic environment and values being part of a high-performing team, we invite you to apply and be part of our journey to excellence. Your key responsibilities will include designing, developing, and maintaining automated test frameworks specifically for iOS and Android mobile applications. You will be writing and executing automated tests using industry-standard tools and technologies like Appium, Espresso, and XCUITest. Collaborating with developers to ensure the testability of mobile applications, identifying potential issues early in the development cycle, analyzing test results, and reporting defects clearly and concisely are also crucial aspects of your role. Moreover, you will contribute to enhancing testing processes and methodologies continuously, work closely with cross-functional teams to understand product requirements, ensure quality standards, provide technical guidance to junior SDETs, stay updated on the latest mobile testing technologies, participate in code reviews, and contribute to improving overall code quality. The minimum qualifications we are seeking include a Bachelor's degree in Computer Science or a related field, at least 5 years of experience in software testing with a focus on mobile automation, strong programming skills in Java, Kotlin, or Swift, experience in building mobile test automation frameworks using tools such as Appium, Espresso, or XCUITests, and a solid understanding of software testing methodologies and best practices. Additionally, preferred qualifications would include experience with CI/CD pipelines like Jenkins, Azure DevOps, performance and security testing of mobile applications, familiarity with Agile development methodologies, working with cloud-based mobile testing platforms such as BrowserStack, Sauce Labs, strong analytical and problem-solving skills, and attention to detail. If you are looking for a challenging yet rewarding opportunity in a vibrant work environment that encourages innovation and excellence, Entrata is the place for you. Join us in our mission to craft exceptional living experiences, uphold collective excellence, and contribute to a better world.,

Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide. Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize different perspectives, endeavoring to craft a better world to live in. Introduction Looking for a self-motivated, critical thinker with a passion for accounting and problem-solving. Entrata Software is seeking a dynamic Utility Auditor to join our team in Pune, India/Remote. In this role, you will be at the forefront of ensuring meticulous accounts payable practices for utility billing, utilizing your sharp analytical skills and accounting expertise. Your proactive approach to identifying discrepancies, collaborating with utility providers, and adhering to industry standards will play a pivotal role in upholding accuracy and excellence in our utility management solutions. Responsibilities will include Accounting/Financial Knowledge: Apply your in-depth understanding of accounting principles to meticulously audit utility consumption data and billing statements, ensuring accuracy and compliance. Critical Thinking: Employ sharp critical thinking skills to identify anomalies, discrepancies, and potential errors in utility billing records and data. Problem-Solving: Be a proactive problem solver, investigating and resolving billing discrepancies and consumption data anomalies swiftly and effectively. Self-Starter: Take ownership of the utility auditing process, independently initiating audits, collaborating with cross-functional teams, and implementing process enhancements. Accounts Payable Practices: Play a key role in meticulous accounts payable practices by validating utility billing information, tracking invoices, and ensuring timely and accurate processing. Utility Provider Collaboration: Interact and collaborate with utility providers to validate billing data, resolve discrepancies, and maintain positive relationships. Data Analysis: Utilize your data analysis skills to generate comprehensive reports and actionable insights regarding utility usage, costs, and trends. Collaborative Communication: Engage in effective communication with utility providers, and internal stakeholders, addressing inquiries and concerns with clarity and professionalism. Regulatory Compliance: Stay at the forefront of utility regulations and compliance, ensuring adherence to industry standards and best practices. Innovative Approaches: Contribute your innovative mindset to the development and improvement of utility auditing procedures, continuously optimizing processes. Training and Knowledge Sharing : Participate in training sessions and knowledge-sharing activities, fostering a culture of continuous learning and growth. Minimum Qualifications Bachelor's degree in Accounting, Finance, Business Administration, or a related field. 2+ years of experience in accounts payable, auditing, or related roles, showcasing your attention to detail and accounting proficiency. Proficiency in Microsoft Excel and data analysis tools, harnessing data for accurate audits and insightful reporting. Excellent Communication Skills (English Language) both written and verbal. Ability to connect with people across departments. Demonstrated ability in critical thinking and problem-solving, evident through your track record of resolving complex discrepancies. Proven ability to take initiative, work independently, and drive projects forward with minimal supervision. Preferred Qualifications Property Management Insight: Previous experience in the property management or real estate industry, offering familiarity with industry-specific utility practices. Utility Billing Software Knowledge: Familiarity with utility billing systems and software, enabling efficient data management and analysis. Utility Industry Standards: Knowledge of utility industry standards and best practices, ensuring accurate and compliant utility billing practices. Regulatory Familiarity: Familiarity with utility regulations and compliance, ensuring adherence to industry standards and best practices. Invoice Interpretation: Ability to interpret utility invoices and contracts, applying your analytical skills to ensure precision. Basic understanding of SQL queries limited to data collection. Note: This role requires working night shifts to accommodate the time zone difference with clients based in the United States. Exceptional English-speaking skills are essential to effectively communicate with clients and ensure a high level of customer satisfaction. Additionally, the requirements for relevant experience are elevated, with a preference for candidates with 3-5 years of experience in a similar role. Members of the Entrata team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Excellent Alone, Better Together.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law. It’s a great place to work! Will you join us?

As a Software Engineer at Entrata based in Lehi, UT, Headquarters, you will have the opportunity to work alongside senior architects and directors in designing database schema and laying out the basic code architecture for projects that you will own and see through to completion. Entrata values intelligence, adaptability, and innovation, and as part of our global team, you will collaborate with cross-functional teams to define and design new features for the Android platform. Your responsibilities will include designing and building advanced applications for Android, translating designs and wireframes into high-quality code, and ensuring the best possible performance and responsiveness of the application. You will work directly with developers and product managers to conceptualize, build, test, and realize products, while maintaining code quality, organization, and automatization throughout the app life cycle. To be successful in this role, you should have 2-4 years of experience in mobile application development on the Android platform, a strong knowledge of Android SDK, different versions of Android, and experience working with remote data via REST and JSON. Proficiency in Kotlin, familiarity with MVVM architecture, Jetpack components, and experience with offline storage, threading, and performance tuning are essential. Additionally, you should be proficient in integrating REST APIs using tools like Retrofit and Volley, and have experience with version control systems like GIT and SVN. A Bachelor's Degree in Computer Science or related field is preferred, along with experience in agile methodologies like Scrum. Excellent verbal and written communication skills are a plus. If you are a highly motivated innovator, fast worker, and fierce competitor who is passionate about refining living experiences and embracing boldness and resilience, Entrata is the perfect place for you to craft a better world to live in. Join us at Entrata, where startup innovation meets established stability, and together, we can make a difference in the industry essential products we create.,

Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide. Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize diverse perspectives, endeavoring to craft a better world to live in. The Network Operations Engineer will provide crucial support for the technical processes and operations that are critical to Entrata’s site reliability and availability. As a NOC engineer, you will be responsible for monitoring, troubleshooting, and resolving issues that affect the availability and quality of the Entrata infrastructure and the customer experience. You will help maintain site awareness by detecting service deviations, monitoring changes, and identifying and resolving issues before they escalate. In addition to resolving incidents, you will also help determine the root cause of problems and develop long-term solutions. As a NOC Engineer at Entrata, in addition to being key to Entrata’s success, you will also have the ability to share ideas, collaborate and develop solutions to problems, and progress to other responsibilities within the company. Responsibilities will include Takes proactive ownership of identifying potential internal challenges and evaluates their impact on NOC operations and interdependent roles Applies industry best practices and a deep understanding of business priorities to enhance the reliability and efficiency of services, systems, and workflows. Actively supports the delivery of project tasks within cross-functional teams and takes ownership of executing specific components or phases of projects under NOC responsibility. Analyzes a wide range of complex network and system-related issues, determining appropriate responses and resolutions by applying deep technical expertise. Adapts standard procedures creatively to meet operational demands and recommends alternative solutions to maintain service continuity and performance. Serves as a key resource and point of guidance for less experienced team members, sharing knowledge and supporting skill development within the NOC Automation of routine tasks to address more complex systems and infrastructure. Provide timely, accurate, and effective communication on service-impacting events. Work on a small team with high impact. Work with executives to align the team with the suite roadmap. Work independently with very little guidance in most complex situations. Address technical and non-technical escalations. Manage and document Standards, Policies, and Processes for the NOC. Create and maintain RCCA documents (Root Cause and Corrective Action) for issues in production. Normal operating hours with some weekend “available” work (no graves, swing shifts). Minimum Qualifications Holds a Bachelor’s Degree. 4+ years of Technical support/Systems administration/NOC background desirable. Understanding of infrastructure environments - Virtualized servers, Storage, Networks, Databases, etc. Ability to communicate effectively, both written and verbal. Excellent problem-solving skills and a keen ability to diagnose and troubleshoot technical issues. Basic understanding of monitoring technologies such as Zabbix, New Relic and Grafana. Must have experience implementing and maintaining monitoring policies and best practices. Knowledge of scripting, ability to learn and become skilled in this area (Bash/Python). Basic understanding of Runbooks, Rundeck Preferred Qualifications Knowledge of Linux (Ubuntu), AWS services, cloud technologies, change management, incident management, and monitoring tools (Zabbix, New Relic, Grafana). Basic knowledge of Cloud. Members of the Entrata team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Excellent Alone, Better Together.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law. It’s a great place to work! Will you join us?

Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide. Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize different perspectives, endeavoring to craft a better world to live in. Entrata Software is seeking a highly experienced and motivated [Sr Director/Vice-President] of Service Operations to lead our growing team in Pune, India. This operations leader is critically responsible for overseeing and scaling our India-based operational teams. This individual will report to the Managing Director, India, and work closely with other India & US leadership, including R&D, Implementation, Support and Services. The primary focus will be on managing existing shared service teams (Utility Operations, Professional Services/Implementation, Support, Marketing Services, etc.) and strategically expanding the India operations to encompass additional functions, optimizing for cost and process efficiency and operational excellence. This role requires a proven leader with experience in building and managing high-performing teams, preferably within the SaaS industry. Responsibilities will Include Operational Leadership: Provide strategic leadership and direction to the India-based operational teams, ensuring alignment with global company objectives and India-specific goals Team Management: Directly manage and mentor a diverse team of operational professionals across various functions, fostering a culture of high performance, collaboration, and innovation Shared Services Expansion: Develop and execute a strategic plan for transitioning additional operational functions to the India office, focusing on cost reduction, process improvement, and service level optimization. This includes identifying suitable functions, planning the transition, and managing the successful execution Operational Excellence: Drive operational excellence across all managed teams by implementing best practices, streamlining processes, and leveraging technology to improve efficiency and productivity Budget Management: Develop and manage the operational budget for the India teams, ensuring cost-effectiveness and maximizing ROI Cross-functional Collaboration: Collaborate closely with other India leadership, particularly the R&D leadership, as well as global stakeholders, to ensure seamless integration and alignment of operations with other departments Vendor Management: Oversee relationships with key vendors and partners, ensuring service level agreements are met and costs are managed effectively Performance Monitoring: Establish key performance indicators (KPIs) and metrics to track the performance of the India operations, providing regular reports to the Managing Director and other stakeholders Compliance & Risk Management: Ensure compliance with all relevant regulations and company policies, and proactively identify and mitigate operational risks Talent Acquisition & Development: Lead the recruitment and development of top talent for the India operational teams, building a strong and sustainable workforce Minimum Qualifications Bachelor's degree in a related field 15+ years of progressive experience in operations management Proven track record of building and managing high-performing teams, including experience with remote or geographically dispersed teams Strong understanding of shared services models and experience in transitioning operational functions Proven ability to oversee multiple technical and operational functions, ensuring alignment with company objectives and delivering scalable, high-quality services Exceptional ability to collaborate with cross-functional teams globally, including R&D, Implementation, and Support, to drive operational efficiencies and optimize service delivery Excellent analytical, problem-solving, and decision-making skills Strong communication, interpersonal, and presentation skills The ideal candidate has significant experience leading operations in a global, multi-region organization, working across different time zones and cultural environments Experience with India operations and familiarity with the local business environment Preferred Qualifications MBA or other advanced degree Experience in the SaaS industry Experience with specific SaaS tools or technologies relevant to your company Proven track record of successfully transitioning operational functions to lower-cost locations Experience with vendor management Experience with budget management and financial reporting Deep understanding of operational excellence methodologies (e.g., Lean, Six Sigma) Experience scaling operations in a rapidly growing company Familiarity with relevant regulatory requirements and compliance standards Members of the Entrata team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Excellent Alone, Better Together.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law. It’s a great place to work! Will you join us?

Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide. Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize different perspectives, endeavoring to craft a better world to live in. We are seeking a highly analytical and detail-oriented Reporting & Metrics Analyst to join our team within the R&D department. This role will design and manage reporting infrastructure that powers operational clarity and delivery accountability across the product development lifecycle. You’ll work cross-functionally with Product, Engineering, and Product Marketing teams to deliver real-time visibility into requirement tracking, release readiness, adoption of internal tools, and the status of go-to-market assets. The ideal candidate has deep Domo expertise, strong SQL skills, and familiarity with Jira schema and Agile workflows. You should be passionate about building clean dashboards, surfacing actionable metrics, and enabling scale through automation. Responsibilities will include Design, build, and maintain key dashboards in Domo supporting SDLC tracking, release health, and adoption metrics Own and maintain Jira reporting hygiene by ensuring consistent tagging, statuses, and structure for epics and stories Develop custom SQL queries to support calculated metrics, dataset joins, and audit flags Monitor dashboard freshness, proactively alerting teams to data inconsistencies or missing input Track planning and execution metrics for product requirements, including status, ownership, and release eligibility Surface progress on internal communications deliverables such as product updates, launch decks, and customer-facing enablement content Create visibility into tool usage (e.g., internal support agents, documentation platforms) and user adoption metrics Partner with PMM to define standard reporting for quarterly planning, user conference readiness, and release briefings Drive automation of reporting workflows wherever possible to reduce manual lift Deliver recurring reporting packages to R&D and cross-functional leadership Minimum Qualifications 2+ years of analytics or reporting experience in a software, product, or data operations environment Strong hands-on experience building dashboards in Domo Proficiency in SQL with the ability to query and manipulate complex datasets Familiarity with Jira data structures, issue hierarchies, and Agile workflows Detail-oriented with a strong sense of data quality, reporting integrity, and accuracy Excellent communication and documentation skills for surfacing insights and enabling stakeholders Ability to manage multiple stakeholders and balance priorities in a fast-moving environment Preferred Qualifications Experience reporting on product development, SDLC, or Agile delivery metrics Background supporting GTM deliverables or product marketing functions Familiarity with support analytics or customer experience tools (e.g., Zendesk, internal AI agents) Comfortable working with distributed teams and remote collaboration tools Members of the Entrata team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Excellent Alone, Better Together.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law. It’s a great place to work! Will you join us?

Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide. Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize diverse perspectives, endeavoring to craft a better world to live in. The Network Operations Engineer will provide crucial support for the technical processes and operations that are critical to Entrata’s site reliability and availability. As a NOC engineer, you will be responsible for monitoring, troubleshooting, and resolving issues that affect the availability and quality of the Entrata infrastructure and the customer experience. You will help maintain site awareness by detecting service deviations, monitoring changes, and identifying and resolving issues before they escalate. In addition to resolving incidents, you will also help determine the root cause of problems and develop long-term solutions. As a NOC Engineer at Entrata, in addition to being key to Entrata’s success, you will also have the ability to share ideas, collaborate and develop solutions to problems, and progress to other responsibilities within the company. Responsibilities will include Takes proactive ownership of identifying potential internal challenges and evaluates their impact on NOC operations and interdependent roles Applies industry best practices and a deep understanding of business priorities to enhance the reliability and efficiency of services, systems, and workflows Actively supports the delivery of project tasks within cross-functional teams and takes ownership of executing specific components or phases of projects under NOC responsibility Analyzes a wide range of complex network and system-related issues, determining appropriate responses and resolutions by applying deep technical expertise. Adapts standard procedures creatively to meet operational demands and recommends alternative solutions to maintain service continuity and performance Serves as a key resource and point of guidance for less experienced team members, sharing knowledge and supporting skill development within the NOC Automation of routine tasks to address more complex systems and infrastructure Provide timely, accurate, and effective communication on service-impacting events Work on a small team with high impact Work with executives to align the team with the suite roadmap Work independently with very little guidance in most complex situations Address technical and non-technical escalations Manage and document Standards, Policies, and Processes for the NOC Create and maintain RCCA documents (Root Cause and Corrective Action) for issues in production Normal operating hours with some weekend “available” work (no graves, swing shifts) Minimum Qualifications Holds a Bachelor’s Degree. 4+ years of Technical support/Systems administration/NOC background desirable Understanding of infrastructure environments - Virtualized servers, Storage, Networks, Databases, etc Ability to communicate effectively, both written and verbal Excellent problem-solving skills and a keen ability to diagnose and troubleshoot technical issues Basic understanding of monitoring technologies such as Zabbix, New Relic and Grafana Must have experience implementing and maintaining monitoring policies and best practices Knowledge of scripting, ability to learn and become skilled in this area (Bash/Python) Basic understanding of Runbooks, Rundeck Preferred Qualifications Knowledge of Linux (Ubuntu), AWS services, cloud technologies, change management, incident management, and monitoring tools (Zabbix, New Relic, Grafana) Basic knowledge of Cloud Members of the Entrata team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Excellent Alone, Better Together.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law. It’s a great place to work! Will you join us?

Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide. Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize different perspectives, endeavoring to craft a better world to live in. If you’re one of the best and brightest, a highly-motivated innovator, a fast worker, and a fierce competitor, you might be just the person we’re looking for! Entrata’s Research and Development department is seeking a Software Engineer. You will spend a lot of time working with senior architects and directors, designing database schema, and laying out the basic code architecture so an offshore team can run with it. You will also be tasked with projects that you will own and see through to completion. Responsibilities will include: Write well-designed, testable, efficient code Solve technical problems by working closely with Development Managers, UX, Product Managers, and offshore teams Designs high-performance database schema and code architecture for their products Empower offshore teams to rapidly deliver stable, high-performing, and reliable code. This requires frequent interaction with them by teleconference Reviews and corrects code for quality and design through constant evaluation of product code and getting involved in complicated or sensitive code Maintain database queries and write scalable SQL Contribute in all phases of the development life-cycle (back-end and front-end) Participate in and advocate for Agile and Scrum activities Prepare and produce releases of software components Handle high traffic website operations, be proactive with maintenance, and exhibit problem-solving skills to ensure optimal working and performance of the websites Build interfaces and change existing functionalities and logic of existing code for improvement Understand standard systems development life-cycle processes and apply agile methodology effectively on client & internal engagements Apply knowledge of industry trends and developments to improve service to the client and internal project Minimum Qualifications: 3-5 years of development experience (PHP is preferred)Experience working with web-based applications and processes SQL and other database knowledge Strong written and verbal communication Ambitious, dedicated, and a little eccentric Team oriented, willing to standardize code and architecture Preferred Qualifications: Bachelor's Degree in Computer Science or related field preferred Experience with microservices Experience working with offshore teams Naukri Job URL https://www.naukri.com/job-listings-201222007185 Members of the Entrata team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Excellent Alone, Better Together.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law. It’s a great place to work! Will you join us?

Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide. Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize different perspectives, endeavoring to craft a better world to live in. As a People Business Partner, you will be responsible for driving people-focused strategies and solutions in a particular business unit/Engineering team. An ideal candidate will have a strong working knowledge of all aspects of HR, experience in a consulting type HR role for the engineering department, and confidence aligning business objectives with employees and management. To be successful in this role you must have a proactive attitude toward solving complex employee and business issues and the ability to act as a strong thought-partner and leader for your business unit Responsibilities will include Partner with executive members and senior management (CTO, VP of Tech Ops, and Engineering SVPs/ DOEs) to consult on high-level strategic initiatives and provide valuable feedback and suggestions Act as a roll up among peers for severe employee labor and relations issues Serve as a change agent and member of your organization’s leadership team to help drive strategic growth plans and objectives across the organization Acting as an expert in all things HR related, establish strong partnerships with employees and management to communicate, interpret, consult, and educate on various HR policies, procedures, laws, standards and government regulations Responsible for compiling HR data from a variety of sources and Analyze, predict and provide solutions Act as liaison between management and each facet of HR in order to meet its People related goals and needs, including talent management and workforce planning, facility/building needs, onboarding and retention, succession planning, total rewards strategy, employee development and growth, etc Collaborate closely with the L&D team to identify training needs, create training content, and educate employees and management as needed Establish and maintain a culture of responsiveness and urgency when working with employees and management in order to formulate trust, lead change, and catalyze motivation Attend department management meetings to educate, facilitate discussion, maintain a consistent understanding of the organization’s needs and goals, and provide strategic insights Provide input/coaching on workforce planning, succession planning, career development and training needs Assists international executive team with HR related matters Partner with peers to translate employee feedback and engagement information into actionable feedback for leadership to support the business’ current state Manage and resolve all employee relations issues for your business unit, conduct thorough and objective investigations, and partner with Legal as needed Maintain an in-depth knowledge of HR laws and regulations, reducing legal risks and ensuring regulatory compliance. Consults with Legal as needed Partner with various team members and managers to create, oversee, facilitate, and participate in projects as needed Minimum Qualifications 6 to 7 years Experience as an HR Business Partner or consultant, preferably in the Engineering/Development space Experience working closely with executive management and a strong executive presence Strategic thinker and ability to translate strategy into plans for execution Ability to manage multiple stakeholders and competing priorities with a sense of urgency and the ability to pivot quickly based on the changing needs of the business Excellent communication and organizational skills Excellent interpersonal and customer service skills to build strong partnerships Ability to comprehend, interpret and apply appropriate HR laws, guidelines, regulations and policies Ability to maintain confidentiality and handle issue ethically and with integrity Preferred Qualifications Proficiency in Google Suite and Microsoft Suite Graduation - BE/ B Tech/ technical background will be preferred PG - MBA / PGP/ PGDM in HR Certification on HR-Analytics / HR Business partnering will be preferred Members of the Entrata team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Excellent Alone, Better Together.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law. It’s a great place to work! Will you join us?

Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide. Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize different perspectives, endeavoring to craft a better world to live in. If you're one of the best and brightest, a highly-motivated innovator, a fast worker, and a fierce competitor, you might be just the person we're looking for! Entrata's Research and Development department is seeking a Software Engineer. You will spend a lot of time working with senior architects and directors, designing database schema, and laying out the basic code architecture so an offshore team can run with it. You will also be tasked with projects that you will own and see through to completion. Responsibilities will include: Write well-designed, testable, efficient code Solve technical problems by working closely with Development Managers, UX, Product Managers, and offshore teams Designs high-performance database schema and code architecture for their products Empower offshore teams to rapidly deliver stable, high-performing, and reliable code. This requires frequent interaction with them by teleconference Reviews and corrects code for quality and design through constant evaluation of product code and getting involved in complicated or sensitive code Maintain database queries and write scalable SQL Contribute in all phases of the development life-cycle (back-end and front-end) Participate in and advocate for Agile and Scrum activities Prepare and produce releases of software components Handle high traffic website operations, be proactive with maintenance, and exhibit problem-solving skills to ensure optimal working and performance of the websites Build interfaces and change existing functionalities and logic of existing code for improvement Understand standard systems development life-cycle processes and apply agile methodology effectively on client & internal engagements Apply knowledge of industry trends and developments to improve service to the client and internal project Minimum Qualifications: 3-5 years of development experience (PHP is preferred)Experience working with web-based applications and processes SQL and other database knowledge Strong written and verbal communication Ambitious, dedicated, and a little eccentric Team oriented, willing to standardize code and architecture Preferred Qualifications: Bachelor's Degree in Computer Science or related field preferred Experience with microservices Experience working with offshore teams Naukri Job URL https://www.naukri.com/job-listings-201222007185 Members of the Entrata team aren't just intelligent and ambitious, they're the living embodiment of another core Value: Excellent Alone, Better Together. Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law. It's a great place to work! Will you join us

Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide. Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize different perspectives, endeavoring to craft a better world to live in. We are seeking an experienced Technical Program Manager (TPM) to join our Engineering team and lead high-impact programs that accelerate software delivery and drive AI-powered transformation. This role will focus not only on program and release management, but also on scaling the use of AI tools to improve engineering efficiency. The ideal candidate will have a strong technical background, a proven track record of Agile transformation, and practical experience with AI-assisted development tools like GitHub Copilot. You'll work closely with cross-functional teams to ensure seamless execution of engineering programs, while enabling adoption of modern AI-driven practices across the SDLC. Responsibilities will include Lead strategic engineering programs with a focus on integrating AI tools to improve developer productivity and product delivery speed Drive the adoption of AI-assisted development tools (e.g., GitHub Copilot, Tabnine, CodeWhisperer, Cursor) across engineering teams Identify opportunities where AI can streamline SDLC processes such as code generation, testing, documentation, and release planning Manage end-to-end program execution using Agile frameworks, ensuring timely delivery of key milestones Oversee release management and coordination, ensuring quality and predictability of software releases Maintain and optimize engineering workflows through tools like JIRA, Confluence, Guru, etc, and extract actionable insights Facilitate cross-functional communication between product, SDET, design, and business stakeholders Identify program risks and dependencies early, proactively resolving blockers and aligning priorities Deliver clear, concise program updates and reports to leadership and stakeholders Minimum Qualifications Bachelor’s degree in Computer Science, Engineering, or a related technical discipline 5+ years of experience as a Technical Program Manager or similar role in a software product environment Hands-on experience with Agile methodologies, JIRA, and full SDLC management Demonstrated experience using and implementing AI-powered tools like GitHub Copilot, Cursor or similar in engineering workflows Strong communication skills with the ability to lead cross-functional teams and drive change across organizations Preferred Qualifications Bachelor's degree in Engineering, Technology Management, or Business Prior experience leading AI-driven initiatives in engineering or Product Development Familiarity with AI/ML concepts and their application in Software Development Certifications in Agile (CSM, SAFe), PMP, or related disciplines Understanding of DevOps, CI/CD pipelines, and modern engineering automation practices Members of the Entrata team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Excellent Alone, Better Together.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law. It’s a great place to work! Will you join us?

Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide. Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize different perspectives, endeavoring to craft a better world to live in. We are seeking an experienced Technical Program Manager (TPM) to join our Engineering team and lead high-impact programs that accelerate software delivery and drive AI-powered transformation. This role will focus not only on program and release management, but also on scaling the use of AI tools to improve engineering efficiency. The ideal candidate will have a strong technical background, a proven track record of Agile transformation, and practical experience with AI-assisted development tools like GitHub Copilot. You'll work closely with cross-functional teams to ensure seamless execution of engineering programs, while enabling adoption of modern AI-driven practices across the SDLC. Responsibilities will include Lead strategic engineering programs with a focus on integrating AI tools to improve developer productivity and product delivery speed Drive the adoption of AI-assisted development tools (e.g., GitHub Copilot, Tabnine, CodeWhisperer, Cursor) across engineering teams Identify opportunities where AI can streamline SDLC processes such as code generation, testing, documentation, and release planning Manage end-to-end program execution using Agile frameworks, ensuring timely delivery of key milestones Oversee release management and coordination, ensuring quality and predictability of software releases Maintain and optimize engineering workflows through tools like JIRA, Confluence, Guru, etc, and extract actionable insights Facilitate cross-functional communication between product, SDET, design, and business stakeholders Identify program risks and dependencies early, proactively resolving blockers and aligning priorities Deliver clear, concise program updates and reports to leadership and stakeholders Minimum Qualifications Bachelor's degree in Computer Science, Engineering, or a related technical discipline 5+ years of experience as a Technical Program Manager or similar role in a software product environment Hands-on experience with Agile methodologies, JIRA, and full SDLC management Demonstrated experience using and implementing AI-powered tools like GitHub Copilot, Cursor or similar in engineering workflows Strong communication skills with the ability to lead cross-functional teams and drive change across organizations Preferred Qualifications Bachelor's degree in Engineering, Technology Management, or Business Prior experience leading AI-driven initiatives in engineering or Product Development Familiarity with AI/ML concepts and their application in Software Development Certifications in Agile (CSM, SAFe), PMP, or related disciplines Understanding of DevOps, CI/CD pipelines, and modern engineering automation practices Members of the Entrata team aren't just intelligent and ambitious, they're the living embodiment of another core Value: Excellent Alone, Better Together. Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law. It's a great place to work! Will you join us

Entrata is a global leader in property management technology, trusted by owners, operators, and residents worldwide. Since our start in 2003 — when visionary college students transformed online rent payment — we've grown into an award-winning platform that powers everything from leasing and maintenance to communication, marketing, and payments. With 2,200+ team members across the U.S., India, Israel, and the Netherlands, Entrata combines the innovative spirit of a startup with the stability and impact of an established tech company. Our mission is simple: to simplify living experiences through technology that matters. Responsibilities will include Provide required data and supporting schedules to external auditors during periodic audits, ensuring completeness and accuracy of documentation Ensure timely and accurate monthly and annual closing of books, including preparation of journal entries, accruals, and reconciliations Perform regular reconciliation of all general ledger (GL) accounts, identify discrepancies, and resolve issues in a timely manner Manage and monitor Prepaid GL Accounts to ensure proper amortization and periodic adjustments Conduct first-level verification of accounting entriesPerform Bank Reconciliation Statements (BRS) in the ERP system to ensure proper alignment of bank balances with accounting records Provide detailed analysis and explanations for variances, unusual transactions, and significant balance movements Maintain strict adherence to internal accounting controls by following defined policies, procedures, and compliance guidelines Process vendor payments in a timely and accurate manner, ensuring proper documentation and approvals Making vendor paymentsAssist in preparation of primary data for statutory filings, including GST returns, tax audit support, and other local compliance requirements Support management in preparing financial reports as required for decision making and business performance review Work closely with Mananger Accounting to identify process improvement opportunities and implement system automations Support projects related to system implementations or process enhancements within the Finance & Accounting function Minimum Qualifications: Bachelor’s degree in accounting 2+ years of experience Solid foundation in India GAAP Organized in the way you document and support your work Highly driven and self-motivated Attention to detail Effective communication skills, both written and oral Skilled in Excel and accounting systems Willingness to work overtime to meet deadlines We believe great work happens when people are supported, valued, and inspired. At Entrata, you’ll enjoy: 💻 Hybrid model that supports a strong work-life balance 🌱 Career development& advancement 🚐 Transport facility 🍽️ Daily food voucher credits 🏥 Comprehensive health insurance& welness initiatives 🌍 Global team culture built on inclusion, collaboration, and continuous learning 💖 Entrata Cares programs offering opportunities for volunteering and charity 🎁 Bi-annual swag drop for employees 🎙️ Transparent communication Members of the Entrata team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Excellent Alone, Better Together.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law. It’s a great place to work! Will you join us?

Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide. Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize different perspectives, endeavoring to craft a better world to live in. The Head of Analytics will lead a cross-functional team that will include individual contributors contributing to various client facing as well as internal reporting needs. This role partners closely with product, engineering, and business teams to ensure reporting tools are effective, scalable, and aligned with user needs. Responsibilities include overseeing report development, managing the reporting backlog, improving product documentation, and supporting quality assurance initiatives. The Head of Analytics plays a key role in shaping reporting strategy, standardizing our data gathering and reporting tech stack, mentoring team members, and driving operational excellence across reporting functions. Responsibilities will Include Manage the intake, prioritisation, and resolution of reporting feature requests and bugs Collaborate cross-functionally to define and refine reporting requirements and acceptance criteria Provide oversight on user acceptance testing (UAT) and ensure the quality and functionality of reporting deliverables Supervise team members, provide guidance, and ensure alignment with departmental goals Maintain internal and external documentation for reports and reporting frameworks Drive initiatives to enhance the overall usability and user experience of the reporting suite, focusing on key areas like data integrity, report performance, and workflow automation Leverage data on report usage, performance metrics, and development lifecycles to drive strategic decisions and continuous improvement for the entire reporting platform Serve as a liaison between technical and non-technical stakeholders to translate business needs into reporting solutions Help drive Quality initiatives by way of detailed test plans, test cases, and oversee UAT test and regression testing to prevent downstream issues Own Bug Diagnosis and Resolution - Act as the first line of defence for incoming bugs. Lead technical diagnosis of new issues, document findings, and ensure their prioritisation and resolution adhere to company SLA policies Facilitate all agile ceremonies in coordination with the engineering team Lead the development, maintenance, and optimisation of client-facing standard reporting solutions at Entrata. Help define requirements for any customer-specific reports Amplitude and Product usage reporting Intersection of Suites Product Reporting and cross-product synergies Marketing Analytics reporting Help with internal reporting needs around R&D operations, product planning FP&A Reporting support Essential Functions Lead and prioritise multiple reporting projects to ensure timely and high-quality deliverables Standardize our data gathering and reporting tech stack to ensure scalability and ease of adoption Communicate effectively across cross-functional teams and stakeholders Interpret complex data and reporting requirements into actionable development plans Manage and support the performance and development of direct reports Ability to prioritise tasks effectively by meeting deadlines and managing workload efficiently Maintain professional interaction with internal and external stakeholders Ability to work in a fast-paced and high-stress environment Establish a framework for success by defining, tracking, and visualising key team metrics (e.g., report adoption, data quality, resolution time) through automated, real-time dashboards Minimum Qualifications Strong analytical skills and attention to detail Experience managing reporting initiatives in a product or SaaS environment Proficiency with SQL and reporting tools (e.g., Excel, Google Sheets) Effective verbal and written communication skills, including the ability to communicate with both technical and non-technical audiences Proven ability to lead teams and coordinate across functions in a fast-paced environment Preferred Qualifications Bachelor’s degree in Accounting, Computer Science, Statistics, Business Analytics, or a related field 12+ years of experience in engineering, reporting, data analysis, or related functions, including experience in people management or team leadership Experience working with agile teams and collaborating with product and engineering functions Members of the Entrata team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Excellent Alone, Better Together.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law. It’s a great place to work! Will you join us?

Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide. Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize different perspectives, endeavoring to craft a better world to live in. The Head of Analytics will lead a cross-functional team that will include individual contributors contributing to various client facing as well as internal reporting needs. This role partners closely with product, engineering, and business teams to ensure reporting tools are effective, scalable, and aligned with user needs. Responsibilities include overseeing report development, managing the reporting backlog, improving product documentation, and supporting quality assurance initiatives. The Head of Analytics plays a key role in shaping reporting strategy, standardizing our data gathering and reporting tech stack, mentoring team members, and driving operational excellence across reporting functions. Responsibilities will Include Manage the intake, prioritisation, and resolution of reporting feature requests and bugs. Collaborate cross-functionally to define and refine reporting requirements and acceptance criteria. Provide oversight on user acceptance testing (UAT) and ensure the quality and functionality of reporting deliverables. Supervise team members, provide guidance, and ensure alignment with departmental goals. Maintain internal and external documentation for reports and reporting frameworks. Drive initiatives to enhance the overall usability and user experience of the reporting suite, focusing on key areas like data integrity, report performance, and workflow automation. Leverage data on report usage, performance metrics, and development lifecycles to drive strategic decisions and continuous improvement for the entire reporting platform. Serve as a liaison between technical and non-technical stakeholders to translate business needs into reporting solutions. Help drive Quality initiatives by way of detailed test plans, test cases, and oversee UAT test and regression testing to prevent downstream issues Own Bug Diagnosis and Resolution - Act as the first line of defence for incoming bugs. Lead technical diagnosis of new issues, document findings, and ensure their prioritisation and resolution adhere to company SLA policies. Facilitate all agile ceremonies in coordination with the engineering team. Lead the development, maintenance, and optimisation of client-facing standard reporting solutions at Entrata. Help define requirements for any customer-specific reports Amplitude and Product usage reporting Intersection of Suites Product Reporting and cross-product synergies Marketing Analytics reporting Help with internal reporting needs around R&D operations, product planning FP&A Reporting support Essential Functions Lead and prioritise multiple reporting projects to ensure timely and high-quality deliverables. Standardize our data gathering and reporting tech stack to ensure scalability and ease of adoption. Communicate effectively across cross-functional teams and stakeholders. Interpret complex data and reporting requirements into actionable development plans. Manage and support the performance and development of direct reports. Ability to prioritise tasks effectively by meeting deadlines and managing workload efficiently. Maintain professional interaction with internal and external stakeholders Ability to work in a fast-paced and high-stress environment Establish a framework for success by defining, tracking, and visualising key team metrics (e.g., report adoption, data quality, resolution time) through automated, real-time dashboards. Minimum Qualifications Strong analytical skills and attention to detail. Experience managing reporting initiatives in a product or SaaS environment. Proficiency with SQL and reporting tools (e.g., Excel, Google Sheets) Effective verbal and written communication skills, including the ability to communicate with both technical and non-technical audiences Proven ability to lead teams and coordinate across functions in a fast-paced environment Preferred Qualifications Bachelor’s degree in Accounting, Computer Science, Statistics, Business Analytics, or a related field. 12+ years of experience in engineering, reporting, data analysis, or related functions, including experience in people management or team leadership Experience working with agile teams and collaborating with product and engineering functions. Members of the Entrata team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Excellent Alone, Better Together.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law. It’s a great place to work! Will you join us?

Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide. Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize different perspectives, endeavoring to craft a better world to live in. We are seeking a data-driven and detail-oriented HR Analyst to join our team. The ideal candidate will have 5-8 years of experience in HR analytics, HRMS systems, and workforce reporting, with expertise in various HRMS platforms, like DOMO, ADP, and Ascent. This role will be responsible for analysing HR data, generating reports, and supporting workforce planning initiatives to optimize talent management and decision-making processes. Key Responsibilities Analyze HR data from multiple sources, including, HRMS, and Ascent Leave Management System. Create and maintain dashboards, reports, and workforce metrics to provide actionable insights on DOMO Track and report on headcount, attrition, hiring trends, leave management, and employee engagement. Ensure data accuracy and integrity across HR platforms. Ensure effective utilization of the Ascent Leave Management System for accurate leave tracking and reporting. Identify automation opportunities to improve HR data collection and reporting processes. Collaborate with HR and business leaders to provide data-driven recommendations. Support HR policy development by providing analytical insights on workforce trends. Ensure HR data compliance with company policies and local labor regulations. Stay updated on HR technology trends and industry best practices to enhance HR analytics capabilities. Minimum Qualifications Bachelor’s degree in Human Resources, Business Administration, Data Analytics, or a related field. 5-8 years of experience in HR analytics, HRMS systems, and workforce reporting. Hands-on experience with DOMO. Proficiency in Excel, Google Suite, and data visualization tools. Strong analytical, problem-solving, and communication skills. Members of the Entrata team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Excellent Alone, Better Together.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law. It’s a great place to work! Will you join us?

Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide. Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize different perspectives, endeavoring to craft a better world to live in. We are seeking a data-driven and detail-oriented HR Analyst to join our team. The ideal candidate will have 5-8 years of experience in HR analytics, HRMS systems, and workforce reporting, with expertise in various HRMS platforms, like DOMO, ADP, and Ascent. This role will be responsible for analysing HR data, generating reports, and supporting workforce planning initiatives to optimize talent management and decision-making processes. Key Responsibilities Analyze HR data from multiple sources, including, HRMS, and Ascent Leave Management System. Create and maintain dashboards, reports, and workforce metrics to provide actionable insights on DOMOTrack and report on headcount, attrition, hiring trends, leave management, and employee engagement. Ensure data accuracy and integrity across HR platforms. Ensure effective utilization of the Ascent Leave Management System for accurate leave tracking and reporting. Identify automation opportunities to improve HR data collection and reporting processes. Collaborate with HR and business leaders to provide data-driven recommendations. Support HR policy development by providing analytical insights on workforce trends. Ensure HR data compliance with company policies and local labor regulations. Stay updated on HR technology trends and industry best practices to enhance HR analytics capabilities. Minimum Qualifications Bachelor's degree in Human Resources, Business Administration, Data Analytics, or a related field. 5-8 years of experience in HR analytics, HRMS systems, and workforce reporting. Hands-on experience with DOMO. Proficiency in Excel, Google Suite, and data visualization tools. Strong analytical, problem-solving, and communication skills. Members of the Entrata team aren't just intelligent and ambitious, they're the living embodiment of another core Value: Excellent Alone, Better Together. Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law. It's a great place to work! Will you join us

Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide. Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize different perspectives, endeavoring to craft a better world to live in. Introduction The Technical Support Specialist (TSS) is a frontline support specialist and provides technical assistance to our customers' technical and non-technical staff who utilize and support our suite of property management solutions. Our solutions incorporate property accounting, purchasing, facilities, and leasing data into the industry's most comprehensive property management software available. Our solutions utilize complex technologies and the associated issues require deep technical expertise and excellent problem-solving skills to resolve. You will provide professional business-to-business customer service, with an awareness of the critical nature of these solutions to our customers who are using them. Using best practices in troubleshooting, communication, and problem resolution, you will ensure that any reported problems as well as issues that you anticipate are resolved in an efficient and effective manner. These interactions must leave customers feeling impressed with how smoothly concerns are addressed when they encounter problems with our software. You will work closely with other TSSs and colleagues across the company to collaborate on behalf of the customer and will accelerate issues toward timely resolution and provide the customer with timely and complete communication along the way. Responsibilities will include Provide technical support and troubleshooting via telephone, ticket, and/or chat. Develop subject matter expertise in our core technologies, and at least one other technology specialty. Demonstrate professional, assertive, articulate, and friendly verbal and written communication in all aspects of your work while building confidence among all customers and stakeholders. Ability to actively listen, ask relevant questions, and challenge customers appropriately. Maintain ownership and communication responsibility for each assigned incident from initial report through resolution, even when others are engaged to achieve resolution. Educate customers on Entrata’s software and products. Provide root cause correction, not just symptom relief. Ensure that all facets of the problem are evaluated to eliminate the recurrence of the issue. Champion customer issues from feedback through the delivery of a solution. Identify, document, and report issues with software, design, reliability, and maintenance issues to the proper teams, ensuring that they are aware of and are addressing customer expectations. Participate in team and department meetings. Assist with special projects and other duties as assigned. Minimum Qualifications 1 to 3 years of work experience in a technical support capacity supporting B2B support to enterprise-level customers. Strong technical, analytical, and problem-solving skills for diverse issues in high-pressure, complex, multi-platform/system/vendor environments. Ability to adapt quickly to change, think on your feet, communicate positively, and work proactively. Excellent professional, written, and verbal communication skills with the ability to capture all details in written form fluidly during conversations. Communication is assertive, articulate, and friendly while building confidence across all stakeholders you work with. A proven passion for providing an exceptional customer experience. Strong attention to detail. Preferred Qualifications Associate's degree or equivalent work experience. Proven ability to utilize, create and update knowledge base resources in the course of your work. Industry experience in property management or property management-related software. Proven ability to utilize, create, and update knowledge base resources in the course of your work. Members of the Entrata team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Excellent Alone, Better Together.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law. It’s a great place to work! Will you join us? We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.