Sr Manager - Customer Interaction Suite

About The Company

Responsibilities

• Designing and implementing secure network solutions that meet business requirements.
• Creating and configuring virtualized systems in the AWS/GCP/Azure environment.
• AWS Services: EC2, S3, VPC, Lambda, CloudFormation, CloudWatch, IAM, RDS, ECS, EKS, Route 53
• Cloud Architecture & Design
• Infrastructure as Code (IaC): AWS CloudFormation, Terraform
• Security & Compliance: IAM, Security Groups, Encryption, Auditing
• CI/CD Pipelines & DevOps
• Cost Optimization & Monitoring
• Networking (VPC, VPN, Direct Connect)
• Automation & Scripting: Python, Bash
• Performing infrastructure upgrades and updates to maximize system efficiency while minimizing downtime.
• Creating blueprints using CloudFormation templates for common workloads.
• Maintaining, testing, and implementing disaster recovery procedures.
• Building tools for deployment, monitoring, and troubleshooting of system resources in an AWS/GCP/Azure environment.
• Must have in depth AWS development experience (Containerization - Docker, Amazon EKS, Lambda, EC2, S3, Amazon DocumentDB, PostgreSQL)
• Strong knowledge of DevOps and CI/CD pipeline (GitHub, Jenkins, Artifactory)
• Experience with core AWS platform architecture, including areas such as: Organizations, Account Design, VPC, Subnet, segmentation strategies.
• Backup and Disaster Recovery approach and design.
• CloudFormation and third-party automation approach/strategy.
• Network connectivity, Direct Connect and VPN.
• AWS/GCP/Azure Cost Management and Optimization.
• Public cloud automaton tooling and scripting experience – CFn, Terraform, Ansible, Puppet, Jenkins.
• Familiar with Encryption, Logging, and Privacy/Security Protocols (e.g., TLS 1.2, ELK stack)
• Lead on infrastructure documentation and diagrams are key areas of the role and require a detailed oriented person
• Lead on vendor evaluations and vendor proof of concept (PoC) testing.
• Vendor relations, road map, product life cycles, critical production support.
  

Position Requirements

• BTech in Computer Science, Computer Engineering, or Electrical Engineering is desirable
• 8-12 Years working in AWS solution architect.
• Technical knowledge of current virtualization software, tools, protocols and standards, including VMware and Red Hat.
• Hands on experience in Public, Private and hybrid cloud technologies – AWS, Azure, Google, OpenStack
• Hands on experience with network technologies, topologies, IP addressing, V-LANs, Firewalls, etc.
• Technical planning and organizing are two of your core competencies.
• Ability to see the “big” picture and to focus on the important details in a pragmatic and result oriented way with ability to challenge when needed.
• Proven and documented leadership skills with excellent written and oral communications skills.
• Knowledge of Enterprise Architecture concepts and methodologies highly desirable.
• Proficient with MS Office, MS Visio, MS Project, etc.