Sr. Analyst- SQA

Job Title:

Experience required:

Location:

Key Skills required

Job Specification:

• Can be mix of delivery management, quality function of a software development organization
• Should have Knowledge of software process implementation, Audits, Metrics and technology assimilation
• Thorough knowledge of CMMI for services, V models and implementation
• Thorough knowledge of Metrics
• Good knowledge of process definition and maintenance of QMS/ SPDBs
• Ability to drive Quality in a projects
• Ability to work in multi-cultural, international teams, good communication & presentation skills
• High inter-personal skills
• Strong communication skills
• Knowledge on statistical techniques for process improvement
• In-depth knowledge of Software Engineering, Project Management Lifecycles, Agile Scrum, Kanban, DevOPS, Continuous improvement and QA lifecycles
• Understanding of QMS
• Understanding of tools such as JIRA, Service now, TFS, Microsoft Project, VSS, Sonar cube, Fisheye, Jenkins, and all Office Tools
• Strong Interpersonal and relationship building skills
• Ability to make an impact, influence and achieve results with effective negotiation, problem-solving and communication skills
• Good understanding of High Maturity practices and tools used in High Maturity processes

Responsibilities:

• Provide facilitation to projects and manage continued sustenance to QMS
• Conduct SQA reviews and ensure process compliance in projects
• Conduct QMS trainings
• Collect and report metrics data from projects
• Review / write assigned processes / CRs
• Participate in senior management review of projects
• Participate in innovation program as Innovation facilitators for delivery and enabling function
• Participate in conducting ideation session
• Mentor PMs to in identifying risks,- data analysis, innovations etc.
• Conduct QMS trainings
• Collect and report metrics data from projects
• Review / write assigned processes / CRs
• Ensure an environment of Zero surprises by identifying risks while conducting reviews and highlight to Delivery and Delivery Excellence leadership
• Follow up with projects to ensure closure of action items of CSAT, Escalations/Complaints
• Participate in Project team meetings
• Participate in Project Causal Analysis meetings
• Ensure formal Configuration Management of QMS documents and other documents
• Ability to proactively call out issues and risks and provide solutions
• Provide guidance to project teams on the relevant software engineering and project management practices for optimum results
• Ensure best practices are captured and shared in organization
• Work closely with PMs, SPMs and ADMs to ensure the right models are implemented for engagements
• Articulate contractual risks and work with senior management to mitigate the same
• Drive improvements for the respective BU
• Strong facilitation skills with an ability to respond to immediate and urgent requests