Gurugram, Haryana, India
Not disclosed
On-site
Full Time
Hello Folks, Urgent Hiring for Customer Service Specialist @Night Shifts- Gurgaon Sec- 48 Please find below the Job Description- Company Name- Trueblue India Position- Customer Service Specialist (Night Shifts) Experience- 3-4 Years Location- Gurgaon Sec- 48, Haryana Shift Mode- US Shifts (5:00 PM- 2:00 AM) 5 days work from office + Both sides cab Interested candidates can reach out to Saloni Sabharwal (9999608040) and send the updated resume- ssabharwal@trueblue.com Responsibilities: In this role, you will be responsible for taking calls in a timely and accurate manner as per the client specific standard operating procedures. The Customer Service Specialist works with the process SME and Operations Manager to identify issues, and opportunities for improvement and recommends solutions. The Customer Service Specialist should be able to perform rule-based transactions with simple calculations. If needed this role may be leveraged across multiple clients. Ensure timely and accurate service delivery as per client standards Ensure consistent productivity & and accuracy performance as per team requirements Prompt response to queries from Internal or External stakeholders Taking ownership of reporting work in the process Review and suggest updates for Standard Operating Procedures Escalate non-compliance issues of process/procedures as per protocol Identify, share, support, and implement operational improvements Ensure compliance to all the reports Inbound Calling/ International Voice Process (B2B or B2C) Maintain all documentation/tracking in the applications up to date for the processes Must adhere to Login schedule and Organizational Policies. Must be ready to Work from Office on all 5 days Responsible for call Audits, efficient in onshore connects/Communications Develops training material and documentation for global support in the ongoing environment Maintain and share the various trackers such as Escalation Tracker, Client Updates Tracker, Audit Tracker etc. Should be able to coach and mentor colleagues Skills & Qualifications: Graduate in any stream except BCA and B.Tech. More than 3+ years of relevant experience into International Voice Process (B2B) Good written & verbal communication skills Ability to work 24*7 shift timings Proficient in computer applications including Excel & Word Interested candidates can reach out to Saloni Sabharwal (9999608040) and send the updated resume- ssabharwal@trueblue.com Show more Show less
Gurugram, Haryana, India
None Not disclosed
On-site
Full Time
Hello Folks, Urgent Hiring for Senior Financial Analyst- Assistant Property @Night Shifts- Gurgaon Sec- 48 Please find below the Job Description- Company Name- Trueblue India Position- Senior Financial Analyst- Assistant Property (Night Shifts) Experience- 1-4 Years CTC- 7.0 LPA -7.50 LPA Location- Gurgaon Sec- 48, Haryana Shift Mode- US Shifts 5 days work from office + Both sides cab Interested candidates can share their updated resume- (Saloni Sabharwal) ssabharwal@trueblue.com Responsibilities The Assistant Property Manager is responsible for managing day‐to‐day maintenance and repair projects for a commercial real estate portfolio consisting of approximately 250 properties. Such projects include daily interaction with employees, landlords, and vendors; and associated administrative tasks. This position is responsible for assisting TrueBlue’s Real Estate, General Ledger, and Field Operations teams by managing, monitoring, analyzing, and reporting on internal administrative processes. The Assistant Property Manager reports directly to a Corporate Real Estate (CRE) Manager and is based at our Corporate Headquarters in Tacoma, WA. TrueBlue works with businesses to provide the workforce solutions they need to succeed. Publicly traded since 1996 and annual sales in excess of $2.5B, TrueBlue provides work opportunities to over 800,000 people through direct staffing solutions with PeopleReady; PeopleManagement; and recruitment process outsourcing through PeopleScout. Delivers property management services to the TrueBlue companies. Property management services include but are not limited to the following duties: Manage repairs, expenses, and utilities for a portfolio of approximately 250 leased locations utilizing TrueBlue’s ProLease database software. Maintain accurate records related to lease and branch location management. Process invoices, repair/replacement requests, check requests, place Certificate of Insurance orders, set‐ up and disconnect utilities, and administer other vendor/landlord related changes. Manage the installation and removal of interior and exterior signage. Review NNN reconciliations, processes payment requests and/or ensure proper credit from landlords. Work closely with a CRE Management to create, administer, or modify administrative processes, procedures, and associated manuals. Coordinate the delivery of CRE services with other internal departments. QUALIFICATIONS 3+ years of administrative experience Strong customer service skills. Experience in the CRE industry or working with leases a plus. Ability to manage multiple tasks and meet deadlines under pressure. Demonstrated success in process management and negotiation. Ability to effectively interact and build relationships with a diverse employee and landlord population. Strong written & verbal communication skills. Attention to detail – produce quality reports and contract agreements. Desire to work in a collaborative team environment Proficient in Microsoft Office: Word, Excel, Outlook, PowerPoint Interested candidates can share their updated resume- (Saloni Sabharwal) ssabharwal@trueblue.com
Gurugram, Haryana, India
None Not disclosed
On-site
Full Time
🚨 We’re Hiring: Customer Service Specialist (Voice Process)🚨 📍 Location: Gurgaon 🕔 Shift Timings: 7 PM – 4 AM IST and 10 PM to 7 AM (Rotational Shifts) 🏢 Work Model: WFO (Two-way cab facility provided within hiring zone) 🔧 Essential Duties and Responsibilities: 1. Ensure timely and accurate service delivery as per client standards 2. Prompt response to queries from Internal or External stakeholders 3. Taking ownership of reporting work in the process 4. Ensure compliance to all the reports 5. Inbound Calling/ International Voice Process (B2B or B2C) 6. Maintain all documentation/tracking in the applications up to date for the processes 7. Responsible for call Audits, efficient in onshore connects/Communications ✅ Ideal Candidate: • 3+ years of hands-on experience in Customer support International Voice process • Strong verbal and written communication Skills • Any Graduate (except B.Tech and B.Sc) • Proficient in computer applications including Excel & Word 📧 Interested? Send your resume to (Surbhi Kakkar), skakkar@peoplescout.com or contact at 8077360738 Let’s connect and explore how you can grow your career with us! 💼
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