Job Summary
We are seeking an experienced sourcing and contracting expert focused on **tech services** across software, SaaS, cloud, hardware, and IT services. You will lead end‑to‑end sourcing, negotiate MSAs/SOWs/amendments, manage supplier performance, and partner with Engineering/IT/PS stakeholders to deliver cost, risk awareness, and speed‑to‑value.Job RequirementsKey Responsibilities
- Own end‑to‑end sourcing for tech services categories (RFx/RFQ/RFP), including project planning, supplier outreach, bid analysis, and award recommendations.
- Draft, review, and negotiate MSAs, SOWs, SaaS agreements, NDAs, amendments; align with legal playbooks and contract risk awareness/escalation practices.
- Benchmark pricing and rate cards; run negotiations and reverse auctions to drive total cost of ownership (TCO) improvements.
- Partner with IT, Engineering, Tech Services, Finance, and Legal to align sourcing with roadmaps and program objectives.
- Maintain contracting and SRM databases; ensure accurate metadata, milestone tracking, and reporting.
- Monitor supplier performance against SLAs/KSOs; drive remediation plans and continuous improvement.
- Support Guided Buying and intake orchestration; promote compliant payment modes and contracting paths.
- Prepare executive summaries and approval packages in Oracle; route for signatures (Adobe Sign) and ensure audit‑readiness.
- Identify and mitigate commercial, delivery, information security, privacy, and compliance risks; escalate material issues for decision‑making.
- Contribute to category strategy, supplier consolidation, and rationalization initiatives; provide market intelligence and recommendations.
Expected Outcomes & KPIs
- Savings and cost avoidance (%, $) versus baseline; TCO improvements.
- Cycle‑time reduction from intake to signature; on‑time delivery of milestones.
- Contracting accuracy and compliance (playbook adherence; clear risk awareness captured in approvals).
- Stakeholder satisfaction (CSAT/NPS) and supplier performance (SLA/scorecards).
Education
- 8+ years of procurement/sourcing experience with emphasis on **tech services** (software/SaaS/cloud/IT services).
- Proven contract negotiation skills across MSAs/SOWs/SaaS; strong contract risk awareness and ability to summarize risks and trade‑offs.
- Hands‑on with sourcing tools and enterprise systems (Oracle Cloud, Adobe Sign); strong Excel/PowerPoint and analytics.
- Stakeholder management, communication, and project management discipline; ability to manage multiple deals in parallel.
- Data‑driven mindset with attention to detail; comfortable preparing executive summaries and recommendations.
- Nice to have: experience with Guided Buying, intake orchestration, and AI‑enabled procurement/automation platforms.
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
Equal Opportunity Employer
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.
Why NetApp?
We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life.If you want to help us build knowledge and solve big problems, let's talk.
