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Solution Architect

Solution Architect

NetCom Learning

7 years

0 Lacs

delhi

Posted:4 hours ago| Platform: GlassDoor logo

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Skills Required

ai strategy enablement discovery design governance training learning workflow automation integration architecture azure data compliance nist audit risk marketing capture support management communication network analytics power servicenow salesforce certification development

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Solution Architect – AI Adoption Services (AdaptOps™)

Business Unit: Adoptify AI® | Sarder Inc. Ecosystem

Role Summary

The Solution Architect – AI Adoption Services will be responsible for designing and driving enterprise-wide AI adoption programs using Adoptify AI’s AdaptOps™ methodology. This role combines business process transformation, AI solution alignment, and user adoption strategy — ensuring that organizations move from pilot to scaled AI impact seamlessly.

The ideal candidate bridges technical understanding and organizational change, guiding customers through assessing readiness, designing enablement plans, and operationalizing AI responsibly.

Key Responsibilities

1. AI Adoption & Enablement Design

Lead discovery sessions to assess organizational AI readiness (people, process, platform).

Map business use cases to AdaptOps™ framework: Assess Train Validate Scale.

Design AI adoption roadmaps covering strategy, governance, training, and rollout.

Develop change-enablement plans integrating learning pathways (NetCom Learning® + AI CERTs®).

2. Enterprise Solution Mapping

Collaborate with client stakeholders and technical SMEs to identify workflow automation and Copilot integration opportunities.

Translate business objectives into scalable adoption blueprints and measurable ROI outcomes.

Align architecture with Microsoft 365, Azure AI, and data governance environments.

3. Governance & Responsible AI

Embed compliance principles (ISO 42001, NIST AI RMF, GDPR, EU AI Act) into adoption playbooks.

Coordinate with internal audit and compliance teams to ensure transparent AI usage.

Document adoption KPIs, risk mitigation steps, and governance dashboards.

4. Cross-Functional Collaboration

Work with Delivery, Platform, and Product teams to ensure readiness of tools, templates, and labs (AI Labs 365®).

Liaise with marketing and client success teams to capture adoption stories, case studies, and metrics.

Support pre-sales in client discovery and proposal development.

5. Change Management & Evangelism

Lead stakeholder training, communication, and champion-network building.

Run AI enablement workshops and AdaptOps™ bootcamps for functional leaders.

Monitor adoption health through data analytics and feedback loops.

Required Skills & Experience

7+ years’ experience in enterprise transformation, AI adoption, or digital enablement consulting.

Proven track record designing and executing adoption programs for Microsoft, Google, or similar AI platforms.

Solid understanding of AI governance, compliance, and change-management frameworks.

Exceptional facilitation and communication skills; able to influence CXO-level clients.

Strong analytical mindset — able to translate adoption data into business insights.

Experience with enterprise environments (M365, Power Platform, Azure, ServiceNow, Salesforce, etc.).

Preferred Qualifications

Microsoft Certified: AI Business Strategist / Power Platform Solution Architect.

Certification in Prosci Change Management, AI Governance, or ISO 42001 awareness.

Background in learning or organizational development is a plus.

Exposure to ISO/IEC 17024 or AI certification programs preferred.

Success Metrics

% of client users successfully adopt AI workflows.

% of mapped use cases operationalized within 90 days.

Governance & compliance readiness score.

Client satisfaction (CSAT/NPS) and renewal rate.

Engagement

Full-Time | Hybrid Delivery Model

Works closely with: Delivery PMO, AI Labs 365®, NetCom Learning®, AI CERTs®, and Client Teams

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Solution Architect