1796 Soft Skills Jobs - Page 4

Educational Requirements Bachelor of Engineering Service Line Data & Analytics Unit Responsibilities We are looking for smart, self-driven, high energy people with top notch communication skills, intellectual curiosity and passion for technology in Machine Learning Space. Our analysts have a blend of in-depth domain expertise in one or more areas (Financial Services), strong business acumen and excellent soft skills & Exposure to Technology. Preferred Skills: Technology->KBE->Optimization->CPLEX Technology->Analytics - Packages->Gurobi Technology->Machine Learning->Generative AI

Overview Core Responsibilities --1.Orchestration and AutomationAutomate service activation and management across different network domains, vendors, and layers.2.Troubleshooting and Problem SolvingDiagnose and resolve network and service issues, requiring strong analytical and problem-solving skills.3.Monitoring and Visualization:Utilize tools to monitor network performance and correlate service issues with network events.4.Data Collection and Analysis:Gather and analyze data from network devices and systems to identify trends and root causes.5.Tool Development:Potentially develop or enhance tools for monitoring, data collection, and automation.6.Communication and Collaboration:Communicate technical information clearly to both technical and non-technical audiences, and collaborate with global teams. Responsibilities Required Skills and Experience ---- Technical Skills: 1.Strong Linux skills and scripting experience (e.g., Python, Shell Scripting).2.Experience with network troubleshooting and network management solutions (OSS/BSS).3.Familiarity with network protocols (e.g., SNMP, Syslog, ICMP, SSH).4.Experience with databases (e.g., PostgreSQL, Neo4j, MySQL).5.Knowledge of Blue Planet products (BPI, BPO, ROA). Soft Skills: 1.Strong analytical and problem-solving skills.2.Excellent communication (written and verbal) skills.3.Ability to work independently and as part of a team.4.Ability to work with a globally distributed team. Requirements Specific Knowledge 1.Understanding of network architecture and technologies.2.Knowledge of service orchestration principles.3.Experience with Blue Planet MDSO or similar orchestration platforms.4.Familiarity with network automation tools and techniques. Educational Requirements 1.Bachelor's degree in Computer Science, Information Technology, or a related field.2.Relevant certifications (e.g., AWS Certified Solutions Architect, CCNA, Python certifications) are a plus.

Key Responsibilities Presents technical training in house and at customer sites, focusing on specialized / customized courses; requires both domestic and international travel; manages classroom/lab activities to assure fulfillment of course objectives; presents and practices safety per procedure; may train during off shift and/or weekends as assigned. Project manage university partnership. Has general industry knowledge. Maintains product technical knowledge sufficient to prepare and present defined product courses; disseminates new information to staff; may complete certification on multiple platforms and/or processes to include safety modules; actively certifies others; establishes new certification requirements. Utilizes Technical Publications and System Business Units to improve technical documentation efficiencies; creates and augments documentation to fill gaps in released materials; evaluates instructor performance; trains others in standard course development process/Instructional System Design (ISD); responsible for course design approval. Provides technical expertise and troubleshooting skills to assist with system repairs; ensures system functionality can support course objectives; ensures all safety retrofits are installed on the training systems. Demonstrates knowledge and understanding of the technical training organization and operations and the AGS organization; informs customers of additional technical training courses/products available; assists in building customer relationships and selling technical training related products; provides input on customer issues/needs to determine future training opportunities. Provides coaching and leadership to other instructors; serves as mentor to less senior instructors for class delivery, technical development and certification; anticipates, prevents and resolves customer satisfaction issues. Manages multiple projects of diverse scope and complexity; directs project team members. Alpha Site support to Engineering in house or on an engineering tool provides review of ECO''s; communication to the field. Supports GPS in the generation of docs. Develop new procedures and Best Known Methods. First chamber Build. Work with Engineering and Manufacturing; participate on New Product final test. Develop technical materials. Observe technical activities to determine operating procedure and detail. Interview personnel to become familiar with products & methods. Study tech docs to integrate a technology, operating procedure, production sequence and detail. Review published materials and recommends revisions. Communicates with BUs to obtain current product information for courses updates; represents technical training organization at divisional meetings. Experience Range - 8 to 12 Years Functional Knowledge Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines Business Expertise Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market Leadership Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements Problem Solving Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information Impact Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies Interpersonal Skills Explains difficult or sensitive information; works to build consensus This role can teach PW(Precision workmanship) and general industry classes. The load for CE training will be very light initially, but the demand for university partnerships will be strong. This position should be able to do project manage university partnership. Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 20% of the Time Relocation Eligible: Yes

We are seeking a proactive and organized Training Officer / Assistant Training Officer to support the design, coordination, and delivery of training programs that enhance employee skills and performance

About the Role: We are looking for a driven and detail-oriented Tele Sales Trainer & Call Auditor to lead the development of our telesales team through effective training and ongoing call quality monitoring. This dual-role position requires strong communication and sales skills along with the ability to evaluate sales calls and ensure adherence to scripts, compliance, and quality standards. Key Responsibilities: Training Responsibilities: Design and deliver tele sales training programs (sales techniques, product knowledge, objection handling, soft skills, etc.). Conduct new hire onboarding, refresher training, and skill enhancement workshops. Organize role-plays, mock calls, and live coaching sessions to improve performance. Develop and update training content, scripts, and learning materials. Track training effectiveness and provide performance reports to leadership. Call Auditing Responsibilities: Monitor and audit outbound/inbound sales calls to evaluate adherence to scripts, sales process, tone, and compliance standards. Identify gaps in communication, product knowledge, or soft skills and address them through coaching or training. Prepare regular call audit reports, highlight areas for improvement, and recommend action plans. Work with team leaders and QA to align on quality standards and sales targets. Share feedback with individual agents to continuously improve call quality and sales effectiveness. Required Skills & Qualifications: Bachelors degree in Business, Sales, Communications, or related field. 4+ years of experience in telesales, sales training, or call quality monitoring. Strong understanding of telesales KPIs, customer lifecycle, and quality assurance metrics. Experience with CRM systems, call center tools, and call recording platforms. Excellent verbal and written communication skills. Strong analytical and observation skills. Ability to give constructive feedback in a positive and motivating manner. Preferred Skills: Experience in industries like real estate, insurance, BPO, or EdTech (if applicable). Familiarity with call calibration, call scoring sheets, and coaching frameworks. Knowledge of sales compliance norms and customer data handling policies. Why Join Us? Opportunity to play a key role in improving both sales outcomes and customer experience. Fast-paced environment with a focus on growth and learning. Collaborative team and leadership support. Competitive salary and performance-based rewards.

JOB DESCRIPTION POSITION / JOB TITLE: Manager Core Training FUNCTION: Training PROCESS / DEPARTMENT: Training - IBU GRADE: Manager / M04 POSITION REPORTS TO: Director Training POSITION IS REPORTED BY: Sr Executive/ Officer / Sr. Officer / AM Training MAIN RESPONSIBILITIES / ACCOUNTABILITIES: FUNCTIONAL/ OPERATIONAL: Assess minimum skills/ role profile required for frontline staff Ensure that training curriculum is aligned with the minimum skills / role profile assessed Ensure that the Training faculty is skilled to manage the training curriculum Drive efficiency in the new hire training cycle Determine training requirements by conducting training needs analysis. Manage the strategy for effective utilization of all team resources, including capital and expense budgets. Participate in the design and development of associate materials and curriculum in conjunction with identified needs, performance deficiencies and industry changes Problem solve with sub - ordinates, thereby removing roadblocks to successful task completion. Direct the activities required to develop/deliver/support training across all target audiences. Identify, select and manage external training and accreditation bodies, agencies and providers necessary to deliver required training to appropriate standards. Liaise with other functional/departmental HODs/managers so as to understand all necessary aspects and needs of training, and to ensure they meet the objectives, purposes and achievements Develop and create training modules, customize them according to specifications of the individuals and as per operational needs Ensure quality of training delivered conforms to pre-defined standards Needs to plan, develop and implement strategy for training, discipline, succession planning, morale and motivation, culture and attitudinal development, performance appraisals and quality management issues. Design & Update Training calendar. Conduct Training Evaluation and provide feedback Track and analyze effectiveness and progress of programs delivered Prepare reports and maintain MIS Conduct quality assessments and audits and provide adequate feedback Liaise with vendors and professional training organizations Liaise with external agencies to be well acquainted with industry standards, competitors offerings etc. Build relationships with internal customers and monitor key performance drivers Ensure that all Service Level Agreements (SLAs) are met consistently Create Monthly / Batch on Batch Efficiency and Effectiveness Dashboards for each client serviced Watches and tracks the completion of Compliance modules Handle the administrative as well as functional reporting of all the Assistant Managers, Senior Training Officers and Training Officers Establish innovative systems and procedures for handling data, reports and continuously improvise on them to reduce paperwork To have clear understanding of the functioning and hierarchy of each department TEAM RELATED: Measure performance of the team for e.g. performance appraisals, confirmation and ongoing feedback and training Build effective vertical and horizontal communication channels Provide efficient leadership to the team To be a role-model for the Team in terms of performance/ behavior/ attitude Formulate long term plans for the development and motivation of the team Nominate sub-ordinates for suitable training programs sponsored by the organization to enhance their capabilities and skill level. Offer cordial work environment and cohesive work relationship to the reportees to facilitate performance. Coach and mentor sub-ordinates by involving them in decision making process. CLIENT SPECIFIC / ORIENTED: Understand specific Client requirements for each Operation Fulfill client needs in terms of Voice & Accent Training and Customer Service Skills consistently Plan and implement quality/ process improvement projects on the floor OCCASSIONAL RESPONSIBILITIES: Ensure adherence to or compliance with all certification standards institutionalized across the organization (e.g. COPC, PCMM etc) QUALIFICATION (Education): Graduate from a reputed Institute or University in any discipline (BA, B.Sc, B.Com, BBM, BHM etc); Certificate Course in the areas of NLP, Train the Trainer or Psychology would be preferred DESIRED YEARS OF EXPERIENCE: 5 - 9 years of total prior work experience with minimum 2-3 years as a trainer with exposure in content development and delivery of training programs; Minimum 2 years with the Training function of a voice-based BPO industry is preferred. DESIRED INDUSTRY EXPOSURE: BPO, ITES, Training industry DESIRED ROLE EXPOSURE: Exposure to BPO operations, its constraints & requirements would be advantageous. Stability in previous jobs; Must have preference/aptitude for a career in customer service environment; Must have demonstrated team handling skills in the past, Exposure to systems, policies and practices of the Training and Development function with previous organizations would be a plus. Training Fundamentals (Training Models and Measurements Blooms Taxonomy, Kirkpatrick etc) Candidate with relevant experience can share their updated resume to my mail ID Kalaivaani.kalaivaani@teleperformancedibs.com

As a Quality Analyst , you will complete audits or evaluations. This may include quality audits, RCA scrubbing for CSAT/NPS, Resolution Rate, AHT, Cycle Time, Policy Adherence, Ticket Closures, etc. You will ensure that your defined monthly or weekly evaluation targets are met. Roles and responsibilities: Audit calls/interactions/transactions for aligned Teammates Coach Teammates for performance improvement (campaign specific) Report performance for an aligned span on a daily/weekly/monthly basis Provide inputs and basis audits for briefings and training which need identification Partner with Team Leaders (TLs) in leading team meetings for metrics improvement Participate in strategic projects for the campaign/LOB Identify and escalate any potential quality issues per defined process Isolate and report defects; verify defect fixes Suggest process/system improvements based on common customer concerns Accomplish other responsibilities assigned by management Drive quality initiatives, contests and campaigns for the assigned span Be updated on knowledge and serve as SME for the campaign/LOB Technical skills and qualifications: Basic understanding of Types of companies, Promoter Holdings & adherence to government regulations Must have worked in customer service (Voice & Back Office experience preferred) At least one-year of work experience as a Quality Analyst (preferred) Basic skills in Excel or Google Sheets Problem-solving skills Familiarity with the application of basic quality tools, such as cause and effect, histogram, correlation, and others (preferred) Soft skills: Proficiency in English language - C1/C2 preferred Has strong customer centricity Can assertively provide constructive feedback Has good written and verbal communication skills Thinks logically Can manage conflicts Pays strong attention to detail Can work with minimal supervision Demonstrates initiative and good judgment Can work on multiple projects and is versatile Can establish and maintain effective working relations with a wide variety of individuals Can work with a diverse team Has a Continuous Improvement mindset Personality traits required: Demonstrates clear thought process Articulates clearly Exercises conscientiousness and diligence Demonstrates assertiveness

Trainer For MNC Automobile Company in Gurugram Job description Strong knowledge Technical To train 10th/12th passed out students in Automotive Manufacturing technology

Will be section in charge for a section. Will be in charge of allotted Lab labs Maintaining and up keeping of all lab equipment and accessories of asssigned lab and timely calibrations of the lab equipment as per schedule through Maintenance

Create and execute learning strategies and programs & training. Evaluate individual and organizational development needs. Implement various learning methods companywide (e.g., coaching, job-shadowing, online training, etc.)

Age Minimum 26 years Location Gurugram, Qualification and Experience B.Tech(Mechanical/Automobile) BE (Mechanical/Automobile)or higher (1 st division) *Production (preferably related to auto industry) - 2 year

Training Officer/Assistant Training Officer/Faculty Industry Manufacturing / Production / Quality Qualification B.E, Diploma Key Skills Production Training Officer Diploma Trainee Officer B.Tech Mechanical Production Officer Automobile Walk in.

Sales Training: Participate in structured training programs to learn about our products/services, sales processes, and customer relationship management.

Job title: IELTS Trainer Job location Iritty Conduct regular IELTS classes (Reading, Writing, Listening, and Speaking). Plan and deliver engaging and effective lessons to students of varying proficiency levels. Prepare students for the IELTS test, both Academic and General Training. Provide timely feedback and support to students to improve performance. Create and update IELTS training content and resources.

Job Title: Communication Skills Trainer Location: Gachibowli, Hyderabad (Work from Office) Department: Delivery & Training Reporting to: Director Delivery About TalentSprint (An Accenture Company) TalentSprint, an Accenture company, is a leading EdTech organization that empowers learners with transformative skills for future-ready careers. We partner with top universities and global corporations to deliver high-impact programs in technology, management, and professional development. About the Role We are seeking an enthusiastic and experienced Communication Skills Trainer to join our Delivery team. The trainer will be responsible for strengthening learners’ English communication, professional etiquette, and confidence, preparing them for success in interviews and corporate careers. Key Responsibilities: Conduct interactive sessions to improve spoken English, grammar, vocabulary, and pronunciation. Train learners on workplace communication including verbal, non-verbal, and written skills. Prepare students for group discussions, personal interviews, and corporate readiness. Develop and deliver engaging training content aligned with industry requirements. Provide personalized feedback and coaching to enhance learner performance. Collaborate with internal stakeholders to ensure measurable career readiness outcomes. Skills & Competencies Required: Excellent command of spoken and written English. Strong grasp of grammar, phonetics, and pronunciation. Effective presentation, facilitation, and classroom management skills. Ability to mentor learners of diverse backgrounds and skill levels. Empathy, patience, and learner-focused approach. Qualifications & Experience: Bachelor’s/Master’s degree in English, Communication, Education, or related field. 3–8 years of experience as a Communication/Soft Skills/English Trainer. Exposure to EdTech, corporate training, or placement-focused programs preferred. What We Offer: Chance to impact the careers of thousands of learners at scale. Collaborative, innovative, and growth-oriented work culture. Competitive compensation and career development opportunities. To Apply: Send your CV to akhila.vangapally@talentsprint.com

Requirements: Graduate/Postgraduate in HR or related field 0-3 years of HR experience Strong communication & interpersonal skills Good understanding of recruitment, onboarding, and payroll processes Strong organizational and multitasking abilities

Plans, project manages, executes & ensures training delivery (New Hire + Ongoing) for clients globally. Coach & Develop training specialists & managers in their core competencies. Observe class, nesting & BQM delivery Required Candidate profile Represents L&D in all relevant strategic and tactical forums; internal & external for the operating center. Partners with Service Delivery/Quality to determine needs

Roles and Responsibilities * Conduct field surveys to gather data and information for real estate projects. * Manage back office operations, including drafting reports and maintaining documentation. * Communicate effectively with clients, colleagues, and stakeholders to ensure smooth project execution. * Utilize technical skills to analyze data and identify trends.

Organization: ITM Group of Institutions Location: Navi Mumbai & Mumbai Website: www.itm.edu Shift: General (9:30 AM 6:00 PM) Contact: Email CV to: manasik@itm.edu Call: 85919 98175 Role Description: We are looking for a dynamic English & Behavioral Skills Trainer to design and deliver engaging training programs for Undergraduate and Postgraduate students. The role requires minimal supervision and involves content creation, student mentoring, and coordination with internal/external stakeholders. Required Skills & Competencies: Strong facilitation, presentation, and communication skills. Ability to design and deliver training independently. Prior experience in behavioral training and English language facilitation. Skilled in diagnosing learning needs and customizing content. Highly organized and self-driven with ethical professionalism. Capable of handling a diverse student demographic and learning styles. Key Responsibilities: Develop & deliver training sessions in English & behavioral skills. Create lesson plans, diagnostic reports, training materials. Design course syllabi with clear learning objectives and outcomes. Customize content based on identified student learning gaps. Evaluate students progress and maintain training effectiveness. Mentor students for internship & placement readiness Liaise with subject matter experts for tailored content. Ensure audit-ready documentation and training compliance.

Candidate Must Be Based In Nagpur -Conduct communication, personality & interview skills training - Conduct psychometric assessment of trainees -Coordinate with education institutes for training delivery - Provide individual counselling to students

ONE DAY MEGA Walk-In Drive Alert @ Siliguri for Wipro! Interview Location: ICA Siliguri: 1st Floor, Singh Mansion, Shiv Mandir Rd, Ward 13, Punjabi Para, Siliguri, West Bengal 734001 Time: 10am to 1pm DATE: 12th September'2025 SPOC: SIRAJ SHEIKH Job Opening: Inbound Voice Process (US Healthcare) Work Location: Kolkata Job Description & Eligibility Excellent Communication Skills required. Typing Speed: 30 WPM/90% accuracy. Should not be enrolled in any Full Time Educational Course Comfortable with Work from Office Comfortable with Rotational Shifts / Night Shift or as per Business Requirements - Two Rotational Split Weekly Off Outstation candidates need to relocate within the Wipro Transport Boundary area Work form office only -Candidates need to relocate to Kolkata Full-time Students Not Eligible Graduate Any Stream/HSC Fresher with Excellent communication skills. Qualified in Degrees ( B.ed, MBA, Ba LLB, and any niche qualification) are not eligible. Compensation & Benefits: Salary: - CTC 3 LPA (Monthly take home 20k approx.) Relocation Bonus 30K (Claw back till 12 Months) Shift Allowance- (0 3K) Variable Component Please carry below documents Resumes 2 Copies Aadhar Card Original Original Pan Card Copy of all educational Documents Interview Location: ICA Siliguri: 1st Floor, Singh Mansion, Shiv Mandir Rd, Ward 13, Punjabi Para, Siliguri, West Bengal 734001 Time: 10am to 1pm DATE: 12th September'2025 SPOC: SIRAJ SHEIKH Don't miss this chance to join our team!

JOB PURPOSE Technical Trainer is responsible for pan India Technical Trainings to be rolled out to Dealership Staff. The role requires the Trainer to gather training needs, develop content, deploy training modules and monitor for effectiveness. INTERACTION WITH STAKEHOLDERS Internal External Direct Urbanite >Service, Operations >Manufacturing >EV Dealership Indirect JOB REQUIREMENTS Educational Qualifications Essential: Engg- Electrical, Electronics & computer science || Electrical And Electronics Engineering Preferred Institution: NIT & Equivalent Desired Qualification: || || Work Exp Min: 3 Max:6 KEY COMPETENCIES Technical/Functional 1. Training Needs Identification 2. Training Needs Analysis 3. Technical & Soft Skills Content Creation 4. Training Effectiveness 5. ROTI Behavioural L3 - ACT - Continuously raise the bar; Ensure results with speed; Meet customer expectations KEY RESPONSIBILITIES 1 Training to Dealer Manpower 1.1 Prepare training plan and training calendar based on untrained manpower data. 1.2 Provide training to dealer manpower and BAL team. 1.3 Post training skill evaluation, keeping training records . 2 Development of Training SOPs 2.1 Coordination with Technical team to keep track of new changes in product and procedures. 2.2 Development of SOPs and training materials based on the changes.

We are seeking a Sales Consultant for our Australian Solar company. This is not a cold-calling role, all leads are provided. You will focus on building trust with customers, understanding their needs, and guiding them towards the right solutions.

As an experienced QA Lead with expertise in manual, API, and automation testing, your role will involve driving quality across applications. You will work with UI, API automation, mobile automation, and frameworks like Cypress, Playwright, and Selenium. Your strong programming skills in Java and JavaScript will be essential for this role. Key Responsibilities: - Lead and mentor the QA team, ensuring best practices in testing and delivery. - Design and execute manual and automated test strategies across web, API, and mobile platforms. - Implement automation frameworks and drive test coverage using Cypress/Playwright/Selenium. - Collaborate with cross-functional teams to ensure high-quality releases. - Manage test plans, defect tracking, and reporting for project milestones. Requirements: - Strong hands-on experience in automation and manual testing. - Proficiency in Java, JavaScript, and automation tools/frameworks. - Experience with API automation and mobile testing. - Proven track record of team leadership and people management. In addition to the technical responsibilities, you will play a crucial role in various aspects of quality assurance process design and implementation, quality assurance leadership, continuous process improvement, collaboration & communication, and test strategy & execution. Your role will involve leading the development, documentation, and implementation of robust quality engineering processes, defining and monitoring key quality metrics and KPIs, conducting root cause analysis on defects, facilitating process audits, and championing the adoption of new tools and methodologies to enhance quality processes. Soft Skills: - Excellent analytical and problem-solving skills, with a focus on process optimization. - Strong communication and leadership abilities, capable of driving process change across teams. - Detail-oriented with a commitment to delivering high-quality products. - Ability to work effectively in a fast-paced, dynamic environment.,

As a Mechanical Draughtsman, you will be responsible for utilizing CAD software such as AutoCAD, SolidWorks, and Creo for 2D and 3D drafting and modeling. Your key responsibilities will include creating mechanical drawings for assembly, parts, and layouts, ensuring compliance with GD&T and Engineering Standards such as IS, ASME, and ISO codes. Additionally, you will need to have a good understanding of manufacturing processes including machining, fabrication, sheet metal, and piping. Your role will also involve managing Bill of Materials (BOM) and documentation, preparing reports, and maintaining accuracy in dimensions and tolerances with great attention to detail. Apart from technical skills, soft skills like problem-solving, teamwork, communication, and time management will be essential for success in this role. Qualifications Required: - Proficiency in CAD software including AutoCAD, SolidWorks, and Creo - Strong knowledge of GD&T and Engineering Standards such as IS, ASME, and ISO codes - Experience in manufacturing processes like machining, fabrication, sheet metal, and piping - Ability to create accurate mechanical drawings with attention to detail - Soft skills like problem-solving, teamwork, communication, and time management Please note that this is a full-time, permanent position located in Chandigarh, Chandigarh. You must be willing to commute or relocate to Chandigarh before starting work. Experience Required: - Mechanical Draughtsman: 5 years Location: - Chandigarh, Chandigarh Work Location: - In person,