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1.0 - 4.0 years
5 - 10 Lacs
bengaluru
Work from Office
Medcare Hospitals Medical Centres is looking for Manager.Academic to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before
Posted 2 days ago
0.0 - 4.0 years
0 - 1 Lacs
amritsar
Work from Office
Responsibilities: * Manage reception desk, oversee pharmacy inventory, develop soft skills. * Provide laser hair removal treatments, assist with facials & skin care and assist in skin clinic management and accounts and housekeeping Sales incentives
Posted 2 days ago
0.0 - 3.0 years
4 - 8 Lacs
bengaluru
Work from Office
Medcare Hospitals Medical Centres is looking for Senior Executive to join our dynamic team and embark on a rewarding career journey As a Customer Care Senior Executive, your role involves overseeing and managing customer care operations within a company You are responsible for ensuring high-quality customer service, resolving complex issues, and supervising a team of customer care representatives Your key responsibilities may include:Team Management: You will be responsible for supervising and leading a team of customer care representatives This involves training, coaching, and providing guidance to ensure excellent customer service Customer Issue Resolution: You will handle complex customer issues and escalations that require senior-level intervention This could involve resolving complaints, providing solutions, and ensuring customer satisfaction Process Improvement: As a senior executive, you'll need to identify areas for improvement within the customer care department This could involve streamlining processes, implementing new technologies or tools, and enhancing the overall customer experience Performance Monitoring: You will monitor the performance of the customer care team, tracking key metrics such as customer satisfaction, response times, and issue resolution rates Regular feedback and performance evaluations will be part of your responsibilities Customer Relationship Management: You will build and maintain positive relationships with key customers, ensuring their needs are met and addressing any concerns they may have Reporting: You will prepare reports and presentations on customer care metrics, team performance, and customer feedback This information will be shared with senior management to guide decision-making and strategic planning Training and Development: You will identify training needs within the customer care team and coordinate training programs to enhance their skills and knowledge This could include product training, customer service techniques, or soft skills development Collaboration: You will collaborate with other departments, such as sales, marketing, and product development, to gather feedback, address customer pain points, and improve overall customer satisfaction Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before
Posted 2 days ago
0.0 - 1.0 years
2 - 2 Lacs
aluva
Work from Office
Role & responsibilities Job Title: HR Assistant Department: Human Resources Reports To: HR Manager Location: Wondermont Industries Pvt Ltd (Cutie Pie) , Companypady Aluva, Ernakulam Job Type: Full Time Job Summary: The HR Assistant will support the daily administrative and operational functions of the Human Resources department. This role involves handling employee records, assisting with recruitment and onboarding, coordinating payroll and benefits processes, and ensuring compliance with company policies and labor regulations. Key Responsibilities: Assist with the recruitment process, including job postings, screening resumes, scheduling interviews, and coordinating with candidates. Support onboarding and offboarding processes, including documentation and induction arrangements. Maintain and update employee records, both physical and digital, ensuring data accuracy and confidentiality. Coordinate attendance, leave records, and assist with payroll inputs and reports. Assist in the preparation of HR-related reports such as headcount, attrition, and employee movement. Help organize training sessions, employee engagement activities, and HR initiatives. Address basic employee queries related to HR policies, payroll, and benefits. Ensure compliance with labor laws and company policies. Collaborate with other departments and external vendors when required. Qualifications & Skills: Bachelors degree in Human Resources, Business Administration, or a related field. 0 - 1 years of experience in an HR or administrative role (freshers with strong internships will be considered). Strong organizational and time management skills. Excellent communication and interpersonal abilities. Familiarity with HR software/systems (e.g., GreytHR, Zoho People, etc.) is an advantage. Basic knowledge of labor laws and HR best practices. Working Conditions: Office-based role, with standard working hours. May require occasional extended hours during payroll or audits. What we offer: PF, ESI and other benefits Paid leaves Career growth
Posted 2 days ago
1.0 - 5.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Part Time Camp Doctor at Clove Dental, you will play a crucial role in promoting Clove brand values and providing top-notch dental care to patients during scheduled camps. Your responsibilities will include: - Travelling to the camp locations on time as per the schedule and building rapport with patients by promoting Clove Core Values. - Educating patients on the importance of Dental Health, creating awareness about dental issues and risk factors, and emphasizing the urgency of addressing dental problems. - Making immediate appointments for patients and directing them to the nearest Clove Dental Clinic. - Maintaining data of high-value leads and following up on the same, ensuring all information is fed into PRM daily. - Reporting to the Zonal Clinic Head, marking attendance at the nearest clinic daily, and following Biomedical waste management practices. Qualifications required for this role: - BDS degree with a minimum of 1-2 years of experience. - Effective communication skills for patient interactions and proficiency in Hindi and English, with knowledge of regional languages preferred. - Well-versed in advanced treatments in dentistry and proficient in MS Office and navigating multiple platforms. - Strong customer service skills, the ability to resolve patient concerns, and demonstrate soft skills to enhance the patient experience. At Clove Dental, we are committed to providing global standards of dentistry across India through our state-of-the-art equipment, technology, and highly skilled team of over 800 dentists. Join us in our mission to offer the best dental care while upholding our core values of trust, respect, and integrity.,
Posted 3 days ago
0.0 - 3.0 years
0 Lacs
bihar
On-site
As an Apprentice at our company located in Mokameh, your role will involve the following responsibilities: - Handle customer calls and provide resolution in coordination with L2 Engineers. - Monitor Network and Service touch points of given work area in NOC. - Monitor Dashboards and Performance KPIs. - Raise alerts within the team in case of any threshold crossing alerts. - Monitor TT alerts and address basic L1 issues. - Coordinate with Circle for Fibre, Utility, and other issues. - Ensure customer problems are resolved as per the TAT and SLA. - Carry out MIS reporting and analysis for troubleshooting and development of NOC operations. The education requirement for this role is 0 to 2 years of experience, making it suitable for freshers. Some of the skills and competencies that will be beneficial for this role include: - Basic knowledge of microprocessor and Digital communication systems. - Understanding of Radio Communication systems. - Soft skills. - Computer skills. - Knowledge of Instrumentation. Join us in Mokameh and be a part of our team where you can develop your skills and contribute effectively to our operations.,
Posted 3 days ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
As a skilled Radio Access Network Operations Auditing & Acceptance Engineer with up to 5 years of experience, your role will involve auditing and acceptance on Telecommunications Radio Access Networks. You will be responsible for understanding, revising, and preparing operational processes to ensure correct service appliance and improvement. Your duties will include controlling all project metrics and SLAs, promoting proactive resolution of potential issues, ensuring proper fault handling and review, collecting metrics, driving/monitoring correction policy, and making a major contribution to project/program management. You are expected to possess advanced Auditing & Acceptance skills as well as a high level of soft skills such as communication, problem-solving, and interpersonal skills. **Key Responsibilities:** - Follow the operation process defined for each project delivery - Execute the plan provided by delivery and planning Teams - Conduct Auditing and Acceptance of Network Elements - Support troubleshooting analysis on Vendor OSS - Babysit integrations, swap rollouts, expansions, rehoming/cutovers, and transmission upgrades on 2G/3G/4G/5G Sites and Controllers - Report, track, and update project documentation and tools - Monitor KPIs on ongoing operations - Detect and troubleshoot possible problems through KPIs and propose solutions - Specify the continuous improvement process - Develop KPIs, indicators, and templates in different vendors - Communicate with the Project Manager / Customer to solve problems - Analyze problems reported through e-mail, tickets, or telephone contact - Escalate incidents when they cannot be resolved or the record is closed - Produce reports on ongoing operations **Qualifications Required:** - Engineering Graduate in Telecommunication, IT, or Electronic Engineering with relevant experience in Wireless Telecom Networks - Skill & Knowledge in operation-maintenance, troubleshooting & configuration of Wireless RAN Nodes & OSS platforms - Knowledge in other Vendor RAN and CORE products will be considered an advantage - Fluent English (both spoken and written) - Analytical skills like logical thinking, problem-solving & handling assignments are mandatory - RAN knowledge of 2G / 3G / 4G and 5G technologies for suppliers Ericsson, Nokia, and Huawei - Knowledge of Wireless RAN Nodes like BSC, RNC, BTS, NodeB, eNodeB, gnodeB & OSS platforms - Understanding the concept of SLAs, KPIs, and Counters - Ability to diagnose and solve problems - Capacity to follow established processes and procedures - Good knowledge of the English language - Autonomy, proactivity, and a sense of responsibility - Self-motivated, organized, and solution-oriented - Team spirit and cooperation - Communication Skills - Focus on Customer needs - Knowledge of MySQL / VBA / Python (will be considered as an advantage) **Preferred Qualifications:** - Vendor training certifications (e.g., Ericsson, ZTE, Nokia, Huawei) - Experience with other Mobile Operators networks in Operations and Support across Europe and/or US - Fluent in English - Team spirit, capacity to adapt to new projects and demands - Good networking skills in international environments and ability to work with different cultures,
Posted 3 days ago
5.0 - 10.0 years
6 - 10 Lacs
gurugram
Work from Office
We are seeking dynamic and motivated Insurance Trainer who will be responsible for training new joiners and existing employees on products across Health and Life. Youll play a key role in developing strong product understanding, manage sales quality, sales communication, and MIS across the sales team. Key Responsibilities: Deliver engaging classroom and virtual training sessions across Health and Life Insurance products and sales journey. Conduct Product and refresher training programs. Use role plays, case studies, and assessments to reinforce learning. Ensure that training content is in line with company standards and maintain training records. Provide performance feedback and suggest developmental interventions for sales team. Monitor and Evaluate training effectiveness through assessments, feedback, and call audits. Collaborate with Quality Assurance and Operations to identify training needs and performance gaps. Requirements: Bachelors Degree in any discipline. 5+ years of experience in training/sales/training coordination. Good command on language and training delivery. Excellent communication and facilitation skills. Ability to handle both classroom and on-the-floor coaching. Proficient in MS Office (PowerPoint, Excel) and CRM/Call Monitoring tools.
Posted 3 days ago
2.0 - 5.0 years
2 - 6 Lacs
noida, hyderabad, chennai
Work from Office
Roles and Responsibilities Develops new computer-based activities, custom online learning interactions, online courses, and interactive assessments with minimal technical supervision using writing, graphic design, branding, image editing, document formatting, animation, video, audio, eLearning authoring, web, portal, and assessment develop skills and tools. Utilizes communication skills to accurately understand the education needs and goals of others. Partners with content experts to select learning strategies, media, implementation methods and evaluation methods that engage employees and promote meaningful learning. Acts as a project lead and mentor to encourage the development of eLearning skills other associates. Manages time, resources, and priorities to meet quality standards, project timelines, and learning outcomes. Utilizes communication, technical and reporting skills to implement and track online materials using a learning management system and related websites technologies. Provides support for existing educational materials, courses, websites, and systems as directed. Perform physical preparation of eLearning training including production and maintenance of course materials and evaluations inside the R1 digital platform, the learning management system, and other platforms. Understands workflow, policies and procedures related to end user role and work with Subject Matter Experts to ensure the most current information is being conveyed. Qualifications Graduate in any discipline from a recognized educational institute (Except B.Pharma, M.Pharma, Regular MBA, MCA B.Tech Freshers') Location - Hyderabad,Chennai,Noida,Gurugram
Posted 3 days ago
5.0 - 9.0 years
12 - 16 Lacs
bengaluru
Work from Office
Educational Requirements Bachelor of Engineering Service Line Data & Analytics Unit Responsibilities We are looking for smart, self-driven, high energy people with top notch communication skills, intellectual curiosity and passion for technology in Machine Learning Space. Our analysts have a blend of in-depth domain expertise in one or more areas (Financial Services), strong business acumen and excellent soft skills & Exposure to Technology. Preferred Skills: Technology->KBE->Optimization->CPLEX Technology->Analytics - Packages->Gurobi Technology->Machine Learning->Generative AI
Posted 3 days ago
5.0 - 10.0 years
3 - 6 Lacs
bengaluru
Work from Office
Overview Core Responsibilities --1.Orchestration and AutomationAutomate service activation and management across different network domains, vendors, and layers.2.Troubleshooting and Problem SolvingDiagnose and resolve network and service issues, requiring strong analytical and problem-solving skills.3.Monitoring and Visualization:Utilize tools to monitor network performance and correlate service issues with network events.4.Data Collection and Analysis:Gather and analyze data from network devices and systems to identify trends and root causes.5.Tool Development:Potentially develop or enhance tools for monitoring, data collection, and automation.6.Communication and Collaboration:Communicate technical information clearly to both technical and non-technical audiences, and collaborate with global teams. Responsibilities Required Skills and Experience ---- Technical Skills: 1.Strong Linux skills and scripting experience (e.g., Python, Shell Scripting).2.Experience with network troubleshooting and network management solutions (OSS/BSS).3.Familiarity with network protocols (e.g., SNMP, Syslog, ICMP, SSH).4.Experience with databases (e.g., PostgreSQL, Neo4j, MySQL).5.Knowledge of Blue Planet products (BPI, BPO, ROA). Soft Skills: 1.Strong analytical and problem-solving skills.2.Excellent communication (written and verbal) skills.3.Ability to work independently and as part of a team.4.Ability to work with a globally distributed team. Requirements Specific Knowledge 1.Understanding of network architecture and technologies.2.Knowledge of service orchestration principles.3.Experience with Blue Planet MDSO or similar orchestration platforms.4.Familiarity with network automation tools and techniques. Educational Requirements 1.Bachelor's degree in Computer Science, Information Technology, or a related field.2.Relevant certifications (e.g., AWS Certified Solutions Architect, CCNA, Python certifications) are a plus.
Posted 3 days ago
8.0 - 12.0 years
6 - 10 Lacs
bengaluru
Work from Office
Key Responsibilities Presents technical training in house and at customer sites, focusing on specialized / customized courses; requires both domestic and international travel; manages classroom/lab activities to assure fulfillment of course objectives; presents and practices safety per procedure; may train during off shift and/or weekends as assigned. Project manage university partnership. Has general industry knowledge. Maintains product technical knowledge sufficient to prepare and present defined product courses; disseminates new information to staff; may complete certification on multiple platforms and/or processes to include safety modules; actively certifies others; establishes new certification requirements. Utilizes Technical Publications and System Business Units to improve technical documentation efficiencies; creates and augments documentation to fill gaps in released materials; evaluates instructor performance; trains others in standard course development process/Instructional System Design (ISD); responsible for course design approval. Provides technical expertise and troubleshooting skills to assist with system repairs; ensures system functionality can support course objectives; ensures all safety retrofits are installed on the training systems. Demonstrates knowledge and understanding of the technical training organization and operations and the AGS organization; informs customers of additional technical training courses/products available; assists in building customer relationships and selling technical training related products; provides input on customer issues/needs to determine future training opportunities. Provides coaching and leadership to other instructors; serves as mentor to less senior instructors for class delivery, technical development and certification; anticipates, prevents and resolves customer satisfaction issues. Manages multiple projects of diverse scope and complexity; directs project team members. Alpha Site support to Engineering in house or on an engineering tool provides review of ECO''s; communication to the field. Supports GPS in the generation of docs. Develop new procedures and Best Known Methods. First chamber Build. Work with Engineering and Manufacturing; participate on New Product final test. Develop technical materials. Observe technical activities to determine operating procedure and detail. Interview personnel to become familiar with products & methods. Study tech docs to integrate a technology, operating procedure, production sequence and detail. Review published materials and recommends revisions. Communicates with BUs to obtain current product information for courses updates; represents technical training organization at divisional meetings. Experience Range - 8 to 12 Years Functional Knowledge Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines Business Expertise Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market Leadership Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements Problem Solving Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information Impact Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies Interpersonal Skills Explains difficult or sensitive information; works to build consensus This role can teach PW(Precision workmanship) and general industry classes. The load for CE training will be very light initially, but the demand for university partnerships will be strong. This position should be able to do project manage university partnership. Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 20% of the Time Relocation Eligible: Yes
Posted 3 days ago
2.0 - 6.0 years
1 - 6 Lacs
gurugram
Work from Office
We are seeking a proactive and organized Training Officer / Assistant Training Officer to support the design, coordination, and delivery of training programs that enhance employee skills and performance
Posted 3 days ago
4.0 - 5.0 years
6 - 7 Lacs
hyderabad
Work from Office
About the Role: We are looking for a driven and detail-oriented Tele Sales Trainer & Call Auditor to lead the development of our telesales team through effective training and ongoing call quality monitoring. This dual-role position requires strong communication and sales skills along with the ability to evaluate sales calls and ensure adherence to scripts, compliance, and quality standards. Key Responsibilities: Training Responsibilities: Design and deliver tele sales training programs (sales techniques, product knowledge, objection handling, soft skills, etc.). Conduct new hire onboarding, refresher training, and skill enhancement workshops. Organize role-plays, mock calls, and live coaching sessions to improve performance. Develop and update training content, scripts, and learning materials. Track training effectiveness and provide performance reports to leadership. Call Auditing Responsibilities: Monitor and audit outbound/inbound sales calls to evaluate adherence to scripts, sales process, tone, and compliance standards. Identify gaps in communication, product knowledge, or soft skills and address them through coaching or training. Prepare regular call audit reports, highlight areas for improvement, and recommend action plans. Work with team leaders and QA to align on quality standards and sales targets. Share feedback with individual agents to continuously improve call quality and sales effectiveness. Required Skills & Qualifications: Bachelors degree in Business, Sales, Communications, or related field. 4+ years of experience in telesales, sales training, or call quality monitoring. Strong understanding of telesales KPIs, customer lifecycle, and quality assurance metrics. Experience with CRM systems, call center tools, and call recording platforms. Excellent verbal and written communication skills. Strong analytical and observation skills. Ability to give constructive feedback in a positive and motivating manner. Preferred Skills: Experience in industries like real estate, insurance, BPO, or EdTech (if applicable). Familiarity with call calibration, call scoring sheets, and coaching frameworks. Knowledge of sales compliance norms and customer data handling policies. Why Join Us? Opportunity to play a key role in improving both sales outcomes and customer experience. Fast-paced environment with a focus on growth and learning. Collaborative team and leadership support. Competitive salary and performance-based rewards.
Posted 3 days ago
7.0 - 12.0 years
9 - 13 Lacs
chennai
Work from Office
JOB DESCRIPTION POSITION / JOB TITLE: Manager Core Training FUNCTION: Training PROCESS / DEPARTMENT: Training - IBU GRADE: Manager / M04 POSITION REPORTS TO: Director Training POSITION IS REPORTED BY: Sr Executive/ Officer / Sr. Officer / AM Training MAIN RESPONSIBILITIES / ACCOUNTABILITIES: FUNCTIONAL/ OPERATIONAL: Assess minimum skills/ role profile required for frontline staff Ensure that training curriculum is aligned with the minimum skills / role profile assessed Ensure that the Training faculty is skilled to manage the training curriculum Drive efficiency in the new hire training cycle Determine training requirements by conducting training needs analysis. Manage the strategy for effective utilization of all team resources, including capital and expense budgets. Participate in the design and development of associate materials and curriculum in conjunction with identified needs, performance deficiencies and industry changes Problem solve with sub - ordinates, thereby removing roadblocks to successful task completion. Direct the activities required to develop/deliver/support training across all target audiences. Identify, select and manage external training and accreditation bodies, agencies and providers necessary to deliver required training to appropriate standards. Liaise with other functional/departmental HODs/managers so as to understand all necessary aspects and needs of training, and to ensure they meet the objectives, purposes and achievements Develop and create training modules, customize them according to specifications of the individuals and as per operational needs Ensure quality of training delivered conforms to pre-defined standards Needs to plan, develop and implement strategy for training, discipline, succession planning, morale and motivation, culture and attitudinal development, performance appraisals and quality management issues. Design & Update Training calendar. Conduct Training Evaluation and provide feedback Track and analyze effectiveness and progress of programs delivered Prepare reports and maintain MIS Conduct quality assessments and audits and provide adequate feedback Liaise with vendors and professional training organizations Liaise with external agencies to be well acquainted with industry standards, competitors offerings etc. Build relationships with internal customers and monitor key performance drivers Ensure that all Service Level Agreements (SLAs) are met consistently Create Monthly / Batch on Batch Efficiency and Effectiveness Dashboards for each client serviced Watches and tracks the completion of Compliance modules Handle the administrative as well as functional reporting of all the Assistant Managers, Senior Training Officers and Training Officers Establish innovative systems and procedures for handling data, reports and continuously improvise on them to reduce paperwork To have clear understanding of the functioning and hierarchy of each department TEAM RELATED: Measure performance of the team for e.g. performance appraisals, confirmation and ongoing feedback and training Build effective vertical and horizontal communication channels Provide efficient leadership to the team To be a role-model for the Team in terms of performance/ behavior/ attitude Formulate long term plans for the development and motivation of the team Nominate sub-ordinates for suitable training programs sponsored by the organization to enhance their capabilities and skill level. Offer cordial work environment and cohesive work relationship to the reportees to facilitate performance. Coach and mentor sub-ordinates by involving them in decision making process. CLIENT SPECIFIC / ORIENTED: Understand specific Client requirements for each Operation Fulfill client needs in terms of Voice & Accent Training and Customer Service Skills consistently Plan and implement quality/ process improvement projects on the floor OCCASSIONAL RESPONSIBILITIES: Ensure adherence to or compliance with all certification standards institutionalized across the organization (e.g. COPC, PCMM etc) QUALIFICATION (Education): Graduate from a reputed Institute or University in any discipline (BA, B.Sc, B.Com, BBM, BHM etc); Certificate Course in the areas of NLP, Train the Trainer or Psychology would be preferred DESIRED YEARS OF EXPERIENCE: 5 - 9 years of total prior work experience with minimum 2-3 years as a trainer with exposure in content development and delivery of training programs; Minimum 2 years with the Training function of a voice-based BPO industry is preferred. DESIRED INDUSTRY EXPOSURE: BPO, ITES, Training industry DESIRED ROLE EXPOSURE: Exposure to BPO operations, its constraints & requirements would be advantageous. Stability in previous jobs; Must have preference/aptitude for a career in customer service environment; Must have demonstrated team handling skills in the past, Exposure to systems, policies and practices of the Training and Development function with previous organizations would be a plus. Training Fundamentals (Training Models and Measurements Blooms Taxonomy, Kirkpatrick etc) Candidate with relevant experience can share their updated resume to my mail ID Kalaivaani.kalaivaani@teleperformancedibs.com
Posted 3 days ago
2.0 - 7.0 years
3 - 6 Lacs
mumbai, hyderabad, hyderabad
Work from Office
As a Quality Analyst , you will complete audits or evaluations. This may include quality audits, RCA scrubbing for CSAT/NPS, Resolution Rate, AHT, Cycle Time, Policy Adherence, Ticket Closures, etc. You will ensure that your defined monthly or weekly evaluation targets are met. Roles and responsibilities: Audit calls/interactions/transactions for aligned Teammates Coach Teammates for performance improvement (campaign specific) Report performance for an aligned span on a daily/weekly/monthly basis Provide inputs and basis audits for briefings and training which need identification Partner with Team Leaders (TLs) in leading team meetings for metrics improvement Participate in strategic projects for the campaign/LOB Identify and escalate any potential quality issues per defined process Isolate and report defects; verify defect fixes Suggest process/system improvements based on common customer concerns Accomplish other responsibilities assigned by management Drive quality initiatives, contests and campaigns for the assigned span Be updated on knowledge and serve as SME for the campaign/LOB Technical skills and qualifications: Basic understanding of Types of companies, Promoter Holdings & adherence to government regulations Must have worked in customer service (Voice & Back Office experience preferred) At least one-year of work experience as a Quality Analyst (preferred) Basic skills in Excel or Google Sheets Problem-solving skills Familiarity with the application of basic quality tools, such as cause and effect, histogram, correlation, and others (preferred) Soft skills: Proficiency in English language - C1/C2 preferred Has strong customer centricity Can assertively provide constructive feedback Has good written and verbal communication skills Thinks logically Can manage conflicts Pays strong attention to detail Can work with minimal supervision Demonstrates initiative and good judgment Can work on multiple projects and is versatile Can establish and maintain effective working relations with a wide variety of individuals Can work with a diverse team Has a Continuous Improvement mindset Personality traits required: Demonstrates clear thought process Articulates clearly Exercises conscientiousness and diligence Demonstrates assertiveness
Posted 3 days ago
3.0 - 8.0 years
2 - 7 Lacs
gurugram
Work from Office
Trainer For MNC Automobile Company in Gurugram Job description Strong knowledge Technical To train 10th/12th passed out students in Automotive Manufacturing technology
Posted 3 days ago
3.0 - 8.0 years
1 - 6 Lacs
pune
Work from Office
Will be section in charge for a section. Will be in charge of allotted Lab labs Maintaining and up keeping of all lab equipment and accessories of asssigned lab and timely calibrations of the lab equipment as per schedule through Maintenance
Posted 3 days ago
3.0 - 8.0 years
3 - 8 Lacs
gurugram
Work from Office
Create and execute learning strategies and programs & training. Evaluate individual and organizational development needs. Implement various learning methods companywide (e.g., coaching, job-shadowing, online training, etc.)
Posted 3 days ago
2.0 - 7.0 years
2 - 7 Lacs
gurugram
Work from Office
Age Minimum 26 years Location Gurugram, Qualification and Experience B.Tech(Mechanical/Automobile) BE (Mechanical/Automobile)or higher (1 st division) *Production (preferably related to auto industry) - 2 year
Posted 3 days ago
2.0 - 7.0 years
2 - 4 Lacs
gurugram
Work from Office
Training Officer/Assistant Training Officer/Faculty Industry Manufacturing / Production / Quality Qualification B.E, Diploma Key Skills Production Training Officer Diploma Trainee Officer B.Tech Mechanical Production Officer Automobile Walk in.
Posted 3 days ago
0.0 - 2.0 years
1 - 6 Lacs
gurugram
Hybrid
Sales Training: Participate in structured training programs to learn about our products/services, sales processes, and customer relationship management.
Posted 3 days ago
1.0 - 6.0 years
2 - 4 Lacs
kannur
Work from Office
Job title: IELTS Trainer Job location Iritty Conduct regular IELTS classes (Reading, Writing, Listening, and Speaking). Plan and deliver engaging and effective lessons to students of varying proficiency levels. Prepare students for the IELTS test, both Academic and General Training. Provide timely feedback and support to students to improve performance. Create and update IELTS training content and resources.
Posted 3 days ago
6.0 - 8.0 years
5 - 9 Lacs
hyderabad
Work from Office
Job Title: Communication Skills Trainer Location: Gachibowli, Hyderabad (Work from Office) Department: Delivery & Training Reporting to: Director Delivery About TalentSprint (An Accenture Company) TalentSprint, an Accenture company, is a leading EdTech organization that empowers learners with transformative skills for future-ready careers. We partner with top universities and global corporations to deliver high-impact programs in technology, management, and professional development. About the Role We are seeking an enthusiastic and experienced Communication Skills Trainer to join our Delivery team. The trainer will be responsible for strengthening learners’ English communication, professional etiquette, and confidence, preparing them for success in interviews and corporate careers. Key Responsibilities: Conduct interactive sessions to improve spoken English, grammar, vocabulary, and pronunciation. Train learners on workplace communication including verbal, non-verbal, and written skills. Prepare students for group discussions, personal interviews, and corporate readiness. Develop and deliver engaging training content aligned with industry requirements. Provide personalized feedback and coaching to enhance learner performance. Collaborate with internal stakeholders to ensure measurable career readiness outcomes. Skills & Competencies Required: Excellent command of spoken and written English. Strong grasp of grammar, phonetics, and pronunciation. Effective presentation, facilitation, and classroom management skills. Ability to mentor learners of diverse backgrounds and skill levels. Empathy, patience, and learner-focused approach. Qualifications & Experience: Bachelor’s/Master’s degree in English, Communication, Education, or related field. 3–8 years of experience as a Communication/Soft Skills/English Trainer. Exposure to EdTech, corporate training, or placement-focused programs preferred. What We Offer: Chance to impact the careers of thousands of learners at scale. Collaborative, innovative, and growth-oriented work culture. Competitive compensation and career development opportunities. To Apply: Send your CV to akhila.vangapally@talentsprint.com
Posted 3 days ago
0.0 - 1.0 years
1 - 1 Lacs
vadodara
Work from Office
Requirements: Graduate/Postgraduate in HR or related field 0-3 years of HR experience Strong communication & interpersonal skills Good understanding of recruitment, onboarding, and payroll processes Strong organizational and multitasking abilities
Posted 3 days ago
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