• Customer Management • Service Center Operations • Hospitality and Comfort • Customer Relationship Building • Assistance and Support • Coordination and Communication • Reporting and Feedback • Monitoring Standardization • Service Recovery Required Candidate profile Qualification: Graduation is mandatory Work Experience: 2+ years of customer service experience Excellent customer service and interpersonal skills Salary-: 23-24K in Hand Location-: Chandigarh,
Handle day-to-day accounting tasks including journal entries ledger management and bank reconciliations. Prepare and maintain books of accounts in compliance with accounting standards. Assist in preparation of monthly, quarterly, and annual report. Required Candidate profile Manage accounts payable and receivable processes including vendor payments and customer invoicing. Collaborate with internal teams and external vendors on financial matters. Good Knowledge of GST, TDS
Maintain accurate service and repair records Ensure quality standards are met before delivering repaired devices to customers Assist customers with technical queries and provide recommendations Required Candidate profile Maintain organized workspace and manage inventory of spare parts Stay updated with the latest mobile technology trends and repair techniques. Replace and repair screens, batteries, charging ports.
Teach sales techniques and product knowledge through training sessions Support sales reps with ongoing coaching and help them overcome challenges identify training needs and customize programs. Required Candidate profile Drive V-College Learning Portal Across / Make sure all the sales person is utilizing learning portal Measure training effectiveness work on creating training materials for online and classroom usage
Daily bases service center reports. Sales Collection reports on daily monthly bases Service center data maintain on excel Invoice verification and compilation with completing the payment process. Required Candidate profile Data tracking with distributor’s and SVC team for handset replacement Follow-up and collection of related invoices Invoice auditing and Compilation of data with invoices for payment process
Role & responsibilities • Teach sales techniques and product knowledge through training sessions. • Support sales reps with ongoing coaching and help them overcome challenges • Drive V-College Learning Portal Across Required Candidate profile Measure training effectiveness and adjust as needed based on feedback work on creating training materials for online and classroom Work with managers to identify training needs and customize programs