1796 Soft Skills Jobs - Page 21

Job Roles Cyber Security : App | End Point | IT Forensic Cloud Computing : Infra | App Dev IoT | Embedded | UX AI | Data Analytics | Machine Learning Full Stack | Software Dev | Testing Mode : Offline | Online Job Location: Across Tamil Nadu Performance bonus Referral bonus Work from home

Vb Group is looking for Branding & Communications Professional to join our dynamic team and embark on a rewarding career journey Brand Strategy Development: Collaborate with cross-functional teams to define and develop the brand strategy. Conduct market research to identify opportunities for brand growth and differentiation. Creative Content Development: Create engaging and visually appealing content that aligns with the brand identity. Develop multimedia content, including graphics, videos, and written materials for promotional purposes. Digital Marketing: Oversee and optimize the brand's digital presence across various platforms. Implement digital marketing strategies to increase brand visibility and engagement. Promotional Campaigns: Plan and execute promotional campaigns to drive brand awareness and customer acquisition. Utilize both online and offline channels for promotional activities. Partnerships and Collaborations: Identify and establish partnerships and collaborations that enhance brand visibility. Negotiate and manage relationships with external partners to leverage joint promotional efforts. Event Management: Plan and coordinate events that align with the brand's image and promotional goals. Execute product launches, sponsorships, and other promotional events. Public Relations: Cultivate positive relationships with media outlets, influencers, and key industry figures. Generate press releases, media coverage, and PR campaigns to elevate the brand's profile. Social Media Management: Develop and maintain a strong presence on social media platforms. Implement social media campaigns to engage and grow the brand's audience. Analytics and Reporting: Utilize analytics tools to measure and analyze the performance of branding and promotional initiatives. Provide regular reports and insights to evaluate the effectiveness of strategies. Budget Management: Develop and manage budgets for branding and promotional activities. Ensure efficient use of resources to maximize the impact of promotional efforts.

Guru Academy is looking for PTE TRAINER to join our dynamic team and embark on a rewarding career journey Develop and deliver PTE (Pearson Test of English) training programs. Prepare lesson plans and teaching materials. Evaluate student performance and provide feedback. Maintain up-to-date knowledge of PTE exam patterns and scoring. Assist students in achieving their desired PTE scores.

Youll make an impact by: Business Prospecting, Pre-Qualification(PQR) related activities. Youll make an impact by: Experienced Diploma or Bachelor Degree (or Master Degree) with good academics & exposure in the field of Sales / Sales Support / Lead Generation & Qualification etc. Excellent written and spoken English skills (neutral English accent). Work experience with US/UK/APAC customers/processes etc. are of added advantage) Intuitive mind, Quick learner, interested to explore things. Familiar with general office Tools/Application (eg. MS tools/applications) Good team player, result oriented person. 2-5 years of experience in industry with relevant exposure. Basic Knowledge of overall sales cycle/process. Knowledge & hands on experience in CRM tools (familiar with Prospects/accounts/leads/contactsetc). Experience in Salesforce/SieSales would be of added advantage. Exposure to target oriented (deadline based) roles with KPIs/Metricsetc Familiar with Stakeholder interactions/updates/meetings/reportsetc. Flexible working with USA time zones. Exposure to USA customers related processes would be of added advantage.

Introduction Siemens Measurement Intelligence business offers innovative single-source measurement solution to aid in increasing plant efficiency and to enhance product quality. The portfolio covers many of such measurement solutions for Pressure, Temperature, Flow, Level to quote a few! For more information One of the main components in designing such lasting and reliable products is the "Mechanical engineering" and now we are seeking to augment our team with a hands-on mechanical engineer to aid in the manufacturing of these sensors. Who are we looking for We are hiring Mechanical engineers specialized in design and manufacturing technologies with the following skills; Education : Masters/Bachelors in Mechanical Engineering (With Certifications in CAD and Instrument design Desirable) Hands-on Read and create technical drawings Assembly process 3D Modelling (CAD) preferably Siemens NX or similar 2D Drafting Assembly Modelling PDM/PLM Systems General MS Office skills Technical Knowledge Strong understanding of mechanical design principles Material selection with understanding of material science fundamentals Manufacturing processes and limitation GD& T (Geometric Dimensioning and Tolerancing) Design to cost Organizational skills Documentation and ability to have a professional exchange with colleagues spread across the globe Systematic planning and execution Understanding of local eco-system Soft skills Good communication skills (English) Team collaboration Attention to detail and analytical thinking What kind of an experience helps With at least 5 years of experience in Full product life cycle DFM and DFA (Design for manufacturability and design for assembly) Working in a heavy industry involving Steel/Welding processes (for instance automotive industry) Chemical industry (Materials, glue, rubber..) Relevant standards (Local to India, ISO, etc.) Desirable but not a must Process Instrumentation industry Field installation It may further help to have A continuous learning mindset Problem solving orientation Think-on-the-feet Quality focused approach Understanding cost implications in a design

Role & Responsibilities Position: Fresher (Recruitment) Full-time position We are hiring Fresher candidates who are interested to build their career in the Recruitment Industry. We want person who are interested in calling, communication, HR related work, Target based jobs. Role and Responsibilities: Discussing qualification requirements and terms and conditions of employment with managers. Formulating detailed job descriptions and posting them. Source and attract qualified candidates through a variety of channels, including online job boards, social media, and networking. Screen resumes and conduct phone interviews to identify qualified candidates. Coordinate and conduct in-person interviews with candidates. Assess candidates' skills and experience to determine their fit for the role. Manage the hiring process from start to finish. Track and report on hiring metrics. Interviewing candidates on the shortlist and maintaining a database on employees for future vacancies. Mediating between candidates and hiring managers. Qualification Criteria: Graduation is compulsory (in any field) Strong communication and interpersonal skills. Networking and convincing power. For More information, connect with us: Palak HR | TekPillar +91 9723104999 Email : palak.r@tekpillar.com

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Institutional_Finance_Buy_Side_Others.Experience: 1-3 Years.

Role Purpose To handhold New Hires from their DOJ to the end of Process Training where all their issues are resolved. Manage, plan and allocate labs for training. Provide support to new hires on all logistics. Resolve challenges of the Training Delivery team to provide world class training experience. Connect with Training Managers for seamless training delivery. Roles and Responsibilities Core responsibility is to meet and connect with new hires on a daily basis to understand their issues Liaise with support functions for effective resolution of trainee issues Engage trainees in an effective manner during the Trainee Awaiting Training Phase in order to arrest infant attrition. Effectively audit training labs to check existing lab infrastructure and highlight any changes required Should be able to have excellent rapport with training and WFM stakeholders to understand training requirement and numbers and accordingly allocate and manage training labs Should be able to represent as a Wipro Brand Ambassador in front of new hires

Hiring Female Soft Skills Trainer Location : Narhe & Wagholi Eligibility : EXCELLENT Comm Skills in English (MUST) Min 1 year experience into teaching Soft Skill/English Ready to Join in a week. Salary : 4.2 to 4.8 lpa

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Institutional_Finance_Buy_Side_Others. Experience: 1-3 Years.

This Position reports to: R&D Global Unit Lead Your role and responsibilities: The R&D Quality Officer for an R&D testing is responsible for ensuring that all research and development activities comply with quality standards and health, safety, and environmental regulations. This role involves developing and implementing quality and HSE management systems, conducting audits, and promoting a culture of safety and continuous improvement The work model for the role is: #L1-Onsite This role is contributing to the Electrification Business Smart Power Division in Hyderabad, India. You will be mainly accountable for: Quality Management Systems (QMS) : Develop, implement, and maintain QMS; review and update quality policies and procedures. Health, Safety, and Environment (HSE) Management : Develop and implement HSE policies; conduct risk assessments; ensure regulatory compliance. Documentation and Reporting : Manage documentation for quality and HSE processes; maintain accurate records. Audits and Inspections : Conduct internal audits; coordinate with external auditors. Training and Development : Train staff in quality and HSE processes; develop training materials. Continuous Improvement and Emergency Preparedness : Identify and implement process improvements; develop emergency response plans and conduct drills. Qualifications for the role : Educational Background : Bachelors degree in electrical/ mechanical engineering; certifications in quality management and HSE principles. Experience : 15 years of industry experience, including 2-3 years in quality assurance or HSE roles. Technical Skills : Proficiency in quality and HSE management systems; familiarity with laboratory equipment and analytical techniques. Soft Skills : Strong analytical, problem-solving, communication, and interpersonal skills; attention to detail. Regulatory Knowledge : Understanding relevant regulations and standards (e.g., ISO 9001, ISO 17025, OSHA).

Role & responsibilities • Responsible for the implementation of HRMS work. • Communicate with clients To Understand clients needs and provide solutions • Responsible for the preparation of project documents and development of the project plan, as well as to manage the progress of the project and changes • Setup system configuration during project implementation • Complete the final function test during the project implementation process to meet client requirements • Provide system training for clients and provide required support • Any other tasks assigned by manager • Requirement Gathering: Gathering crucial information and insights from clients or stakeholders • Implementation: Ensuring the successful and timely implementation of our projects or solutions. • Training and Go Live Assistance: Conducting training sessions for clients or team members. • Support: Providing on-site support to address client needs and concerns Working Days:- 5 Days Working, Alternate Saturdays working

Dear Candidate , We are looking for dynamic and ambitious male candidates to join our team as US IT Recruiters, where you'll play a key role in connecting top tech talent with exciting opportunities across the US! Roles and Responsibilities: Responsible for handling the complete recruitment life cycle for Direct Clients in the US. Utilize various talent acquisition strategies to source candidates through online channels (e.g. job portals, professional networks, etc.), LinkedIn, internal database, and referrals Learn the technical requirements of various positions, do research as needed, and submit consultants profiles that match these criteria in a timely manner. Establish relationships with consultants/contractors in specified regions. Responsible for achieving a good conversion ratio of submittals into interviews and placement. Eligibility: Any Bachelors degree with a minimum of 50% In overall academics is eligible Freshers can apply Skills: The ideal candidate should have superior communication and interpersonal skills. Must be self-motivated and must possess a good attitude. Should have the ability to deliver results in a fast-paced & metrics-driven environment. Job Type: Full-time Salary: 15000 CTC + AC Accommodation Timing: 6:00 PM to 4:30 AM (Monday Friday) Shift: Complete Night shift Completely Work from Office Interview Mode: Telephonic and Face-To-Face. Office Location: 94A, MLA Colony, Road no 12, Banjara Hills, 500034 Land Mark: Friends Bakery

lookoutRole & responsibilities We are a bootstrap start-up in the process of building a world-class organisation in the space of Diversity, Equity and Inclusion. Our business divisions Lived experience sensitisation workshop Certification Academic program DEI Magazine Wellness Resort. We are on a look out for Women Leaders who come with exciting stories to tell about their grit and passion. The story of breaking the glass ceiling Some one who can Inspire Help in Buidling a world class training and workshop for Inclusion Preferred candidate profile

Soft Skills Trainer Designation- Trainer Functional Area GROW Pwd Operations No of Openings- 1 The objective of the position Grow is a flagship program of Dr.Reddy's Foundation designed to skill the youth of India. This position aims to develop employability skills among the unemployed youth who are graduates so that they can be employed in private sector jobs. Core employability skills include Communicative English, Digital literacy, Soft Skills, Communication Skills, Digital Problem Solving, Sector & Work Readiness, and interview skills. Major Deliverables 1. Following the predefined session plan while delivering training to the identified youth 2. Develop skills and knowledge on the identified subjects based on the curriculum that is designed 3. Prepare learners to face interviews confidently 4. Conduct concurrent assessments as per the plan to continue to measure the progress of the students 5. Maintain data with respect to training and related activities. 6. Participate in center activities (such as organizing Parents meet, doing retention followup, collecting training feedback etc.) along with the other staff members to make the center successful. Location- Hyderabad Contact no- 9154765704

Job Description : We are seeking a motivated and enthusiastic fresher to join our team as a Software Engineer - Python. In this role, you will be responsible for developing and maintaining software applications using Python. You will work closely with senior engineers to understand project requirements and deliver high-quality solutions. This is an excellent opportunity to start your career in software development and grow your skills in a supportive and dynamic environment. Responsibilities : Develop, test, and maintain software applications using Python. Write clean, efficient, and well-documented code. Collaborate with cross-functional teams to gather requirements and deliver solutions. Assist in troubleshooting and debugging issues in existing applications. Participate in code reviews and contribute to improving code quality.

Organize placement activities Identify and mobilize candidates Maintain employer relationships Experience in mobilization and placement

ESSENTIAL SKILLS: Candidate should be comfortable to work in 24/7 environment. Diploma or equivalent in IT or related fields with 3 years of work experience in IT hardware/software required. Microsoft Certified Desktop Technician preferred. TECHNICAL SKILLS: Extensive knowledge of troubleshooting Windows 10 and Mac Monterey operating systems. Expertise in installing, configuring, and troubleshooting Microsoft Office 365 applications. Expert level knowledge of troubleshooting Internet technology and networking concepts such as VPN. Should be skilled in virus/malware removal and troubleshooting customized applications. Coordinate activities with third party vendors as needed for Order fulfillment, Warranties and so forth. Knowledge of mobile device COMMUNICATION SKILLS: Candidate should have excellent communication - Strong command of English sentence structure, vocabulary, and grammar. Neutral accent, suitable speech rate, appealing voice, and confident tone. Ability to talk naturally with no need for filler. Call management and effective email communication skills.

SADHANA INFINITY INTERNATIONAL SCHOOL is looking for Middle Wing Facilitators to join our dynamic team and embark on a rewarding career journey Middle Wing Facilitators ?? All subjects, the role requires taking ownership of key functions, ensuring quality, and supporting team objectives Responsibilities include planning, coordinating tasks, collaborating with cross-functional teams, and delivering results on time The position demands attention to detail, adherence to compliance standards, effective communication, and proactive problem-solving Additionally, the role involves maintaining records, analyzing data, reporting insights, and driving continuous improvement initiatives Candidates must contribute to knowledge sharing, mentorship, and support organizational goals with dedication and accountability

SADHANA INFINITY INTERNATIONAL SCHOOL is looking for Vocal Facilitator to join our dynamic team and embark on a rewarding career journey The Facilitator will be responsible for guiding and managing group discussions, workshops, and meetings to ensure productive and effective outcomes This role involves planning, coordinating, and executing facilitation sessions, fostering an inclusive and collaborative environment, and supporting participants in achieving their objectives Key Responsibilities:Session Planning and Preparation:Design and develop session agendas, materials, and activities Coordinate with stakeholders to understand objectives and expectations Arrange logistics, including venue, equipment, and materials Facilitation:Lead and moderate group discussions, workshops, and meetings Employ various facilitation techniques to encourage participation and engagement Ensure discussions stay on track and objectives are met within the allocated time Group Dynamics Management:Foster a collaborative and inclusive environment Address conflicts and manage difficult group dynamics Encourage diverse perspectives and ensure all voices are heard Documentation and Follow-up:Capture key points, decisions, and action items from sessions Prepare and distribute summary reports and documentation Follow up on action items and track progress Continuous Improvement:Gather feedback from participants to improve future sessions Stay updated on facilitation best practices and methodologies Implement improvements based on feedback and lessons learned

SADHANA INFINITY INTERNATIONAL SCHOOL is looking for IGCSE Facilitators to join our dynamic team and embark on a rewarding career journey The Facilitator will be responsible for guiding and managing group discussions, workshops, and meetings to ensure productive and effective outcomes This role involves planning, coordinating, and executing facilitation sessions, fostering an inclusive and collaborative environment, and supporting participants in achieving their objectives Key Responsibilities:Session Planning and Preparation:Design and develop session agendas, materials, and activities Coordinate with stakeholders to understand objectives and expectations Arrange logistics, including venue, equipment, and materials Facilitation:Lead and moderate group discussions, workshops, and meetings Employ various facilitation techniques to encourage participation and engagement Ensure discussions stay on track and objectives are met within the allocated time Group Dynamics Management:Foster a collaborative and inclusive environment Address conflicts and manage difficult group dynamics Encourage diverse perspectives and ensure all voices are heard Documentation and Follow-up:Capture key points, decisions, and action items from sessions Prepare and distribute summary reports and documentation Follow up on action items and track progress Continuous Improvement:Gather feedback from participants to improve future sessions Stay updated on facilitation best practices and methodologies Implement improvements based on feedback and lessons learned

Role & responsibilities Training Program Development: Design and develop comprehensive training programs for telemarketing representatives. Create training materials, manuals, and resources that align with organizational goals and industry best practices. Regularly update training content to incorporate industry changes, product updates, and customer handling techniques Onboarding: Conduct thorough onboarding sessions for new telemarketing hires, ensuring they have a strong understanding of the company, products, and department processes. Facilitate orientation programs to introduce new hires to company culture, policies, and expectations. Skill Development: Identify individual and team training needs through assessments and performance evaluations. Implement targeted training sessions to enhance telemarketing skills, objection handling, convincing techniques, and customer relationship management. Call Coaching: Provide ongoing coaching and feedback to telemarketing representatives to improve their performance and achieve team targets. Conduct role-playing exercises and simulations to reinforce training concepts and develop practical skills. Performance Analysis: Analyze telemarketing team performance metrics and provide insights to management. Collaborate with the quality assurance team to identify areas for improvement and implement corrective action plans. Technology Integration: Stay updated on telemarketing technology trends and incorporate relevant tools into training programs. Train representatives on the effective use of telemarketing software, CRM systems, and other tools to optimize performance. Any degree. Proven experience in telemarketing with a successful track record in sales. Strong understanding of telemarketing strategies, sales processes. Ability to adapt training methods to meet the needs of diverse learners. Proficient in using telemarketing software, CRM systems, and other relevant tools. Excellent communication skills Highly developed interpersonal skills Minimum 4 years as a Full-Time Trainer Well-versed in Product, process, and Soft skills Training. Call Coaching and call audit experience would be an added advantage. Well-versed in content creation Excellent analytical skills Very self-motivated and goal-oriented To conduct training for new and current Telemarketing associates and develop individualized training plans for underperforming Tele callers. To conduct in-depth assessments of telemarketing team performance; identify gap areas and skill deficiencies. Leverage workshops, presentations, training courses, and e-learning to present training materials To Track training effectiveness, report to senior management, and integrate lessons learned. Attributes: Enthusiastic and motivational approach to training. Results-oriented with a focus on achieving Team targets. Analytical mindset with the ability to identify and address performance gaps. Adaptable and flexible in a fast-paced and changing environment. Contact Person Nivetha HR Contact Person 7418332502

Education Mandatory: Graduates from any stream or Global Equivalent degree Desirable: NA Experience Minimum 1-year experience as a Team Leader in voice/chat process Minimum of 3 year of work experience in a Voice/chat Program from premium contact centers Technical Competencies: (Job related) Proficient in MS Office Excel, Word and Powerpoint and possess knowledge of GreenBelt, Lean, Scheduling etc Sound Knowledge of monitoring and reporting tools such as Avaya CMS, Aspect, Verint WFO and BI Tools Should be aware of Ecommerce industry and should have used it in daily professional life Soft Skills: Responsible for smooth and efficient day-to-operations within their team Primary objectives of this role are to drive qualitative performance effectiveness and superior customer experience of the Customer Connect Team. Responsible to coach assigned CSAs on observed areas for improvement with respect to product, process, soft skills and communication. Should conduct analysis and drive initiatives to improve efficiency within team and CC overall.

Key Responsibilities A. Training Delivery Conduct New Hire Trainings (NHT) focused on end-to-end process, systems, and policies. Deliver refresher and upskilling sessions to reinforce process adherence and drive continuous learning. Facilitate floor readiness sessions and provide on-the-job support during nesting or OJT phases. Customize delivery based on process complexity, LOB requirements, and agent proficiency levels. B. Content Development & Maintenance Develop and update SOPs, knowledge bases, and training decks in collaboration with Operations and Quality teams. Translate process updates and client changes into accessible training material in real time. Create microlearning formats, simulations, and case-based learning as per process needs. C. Performance Tracking & Coaching Monitor trainee performance using assessments, QA feedback, and real-time dashboards. Identify performance gaps early and provide targeted coaching and retraining plans . Maintain performance logs and assist in agent development roadmaps in coordination with TLs. D. Training Evaluation & Reporting Evaluate training effectiveness through post-training assessments, process audits , and KPI tracking . Share insights, training feedback, and improvement recommendations with stakeholders. Ensure training metrics are reported weekly/monthly to Training Manager, Ops, and QA. E. Process Alignment & Continuous Improvement Partner with Ops, QA, and MIS to keep all training content in sync with real-time operations . Regularly conduct Process Audits, TNA (Training Needs Analysis), and RCA (Root Cause Analysis) for errors observed. Recommend and implement corrective action trainings based on audit trends. F. Compliance & Regulatory Adherence Deliver mandatory compliance training including POSH, DPDPA , GDPR (where applicable), and internal policies. Ensure 100% adherence to documentation and training sign-offs from all trainees. G. Support to Operations Conduct refresher huddles , post-error coaching , and floor side interventions to close knowledge gaps. Work closely with TLs and QA to flag repeat errors and design training interventions accordingly. Ensure process documentation is visibly available (FAQs, cheat sheets) for on-floor use. H. Collaboration with Internal Stakeholders Align with Workforce, TLs, QA, MIS , and Client Teams for session scheduling, performance insights, and communication protocols. Share training attendance , credential request updates, and progress logs with relevant stakeholders.

Job Title: Tally Trainer Location: Andheri, Mumbai Experience: 3-5 Years Education: Any Graduate (Preference for B.Com or related background) Position Overview: We are looking for a passionate and experienced Tally Trainer who can do more than just train on product features. This role is designed for a dynamic individual with a strong training persona who can enable and support sales teams in effectively pitching Tally as a product. The ideal candidate should possess a blend of Tally expertise and sales enablement capability to engage sales professionals and help them confidently communicate the value of Tally to customers. Key Responsibilities: Conduct comprehensive training sessions on Tally ERP 9 / Tally Prime (modules such as Accounting, Inventory, Taxation, Payroll, etc.). Train sales teams on how to effectively pitch Tally as a product in customer-facing situations. Develop and deliver structured lesson plans, hands-on exercises, and interactive presentations. Assess participant performance through quizzes, assessments, and feedback mechanisms. Stay current with the latest updates in Tally and incorporate them into training sessions. Collaborate with internal teams to design or refine training materials, content, and documentation. Ensure training programs are engaging, impactful, and aligned with organizational goals. Required Qualifications & Skills: 3-5 years of experience as a Tally Trainer or in a similar training role. In-depth, hands-on knowledge of Tally ERP 9 / Tally Prime. Excellent communication, presentation, and interpersonal skills. Experience of conducting Corporate training Sessions will be an advantage. Preferred: Certification in Tally or similar accounting software. Prior experience training both beginners and advanced users. Exposure to working with or training sales teams. Knowledge of Tally is an advantage, but not mandatory. The key requirement is the ability to quickly learn and translate that knowledge into effective sales enablement.