Implementation Consultant/ Customer Support/ MBA Fresher( Gurugram)

Executive Tracks Associates

0 - 3 years

0 - 3 Lacs

gurugram

Posted:2 days ago| Platform:

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Skills Required

communication skills client handling client support soft skills client coordination product support solving queries software implementation client query software support client satisfaction

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

•
Responsible for the implementation of HRMS work.
• Communicate with clients To Understand clients needs and provide solutions
• Responsible for the preparation of project documents and development of the project plan, as well as to manage the progress of the project and changes
• Setup system configuration during project implementation
• Complete the final function test during the project implementation process to meet client requirements
• Provide system training for clients and provide required support
• Any other tasks assigned by manager
• Requirement Gathering: Gathering crucial information and insights from clients or stakeholders
• Implementation: Ensuring the successful and timely implementation of our projects or solutions.
• Training and Go Live Assistance: Conducting training sessions for clients or team members.
• Support: Providing on-site support to address client needs and concerns

Working Days:- 5 Days Working, Alternate Saturdays working

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