1796 Soft Skills Jobs - Page 19

JOB PROFILE SUMMARY Conducts in-house classes for entry level to senior personnel. Prepares and teaches classes. Prepares and maintains training materials and documentation. KEY RESPONSIBILITIES Delivers training day or more with multiple media methods. Applies needs analysis framework with help and understands potential business outcomes. Utilize Instructional Design principles to build learning (lesson) plans and create effective course materials. Promotes out of classroom activities to enhance learning. Create blended learning experiences. CRITICAL COMPETENCIES Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results. Customer-driven: Prioritizes customer needs and satisfaction through collaborative and proactive problem-solving, and an unwavering commitment to customer success. Expertise: Possesses deep understanding of customer needs and continually grows and enhances skills to provide customer-focused solutions. Agility: Quickly adapts and responds to dynamic customer needs and expectations through innovative solutions. Compassion: Cultivates a positive and supportive environment to effectively work together towards a common goal, fostering trust within Rackspace and with external stakeholders. KNOWLEDGE Basic knowledge of the processes, procedures and expectations of technical and customer support organizations Basic understanding of training methods, utilizing different approaches and technologies Basic knowledge of company's products and application areas EDUCATION & EXPERIENCE Any fulltime graduate. 2 - 4 years of experience in the field of role required

About the Job We are seeking a Communications Skills Trainer to conduct soft skills and language training for new hires based on the roadmaps defined. The ideal candidate will also carry out floor support interventions. As Communication Skills Trainer, You Will Deliver sessions for new hires, tenured employees, and cross-functional teams Support production associates on a real time basis Monitor voice and digital interactions live and provide timely responses that defuse customer dissatisfaction Work with associates in Academy Bay Evaluate customer and associate interactions on the stipulated Evaluation form and score the associates basis their performance on soft skills and resolution (If need be) Study top performers customer interactions and disseminate best practices across the account Collates WOW chats for future reference Provide timely feedback either to the associates or to their TLs emailing a copy to the participants and stakeholders Document feedback and evaluations on associate customer interactions Publish scores of the groups that the trainer is working with Conduct small group training sessions Conduct call listening and chat & email readout sessions for the associates Recommend remedial and refresher courses to be assigned basis associates performance on the floor Flag off EWS to the stakeholders if there are any Participate in weekly business reviews and provide inputs asked for Roll out knowledge checks once a month Prepare worksheets and other job-aids for associates reference Conduct Dsat analysis from the language and soft skills perspective Prepare and publish weekly report with effort and outcomes Maintain a repository of suggested responses mandatorily for review and dissipation Assess prospective candidates/employees on language proficiency As Communication Skills Trainer, You Have 1 to 3 years of relevant domain experience is compulsory Post-secondary degree & above is preferred Available to work in weekends Commitment to work in any site in Hyderabad Excellent facilitation skill Strong knowledge in English grammar Strong verbal and spoken proficiency in English Ability to handle a class of 20 to 50 Trainees Intermediate to Advanced level proficiency in Google Suite and Windows Operating System Typing speed of 35 WPM with a minimum of 95% accuracy A positive work ethic and commitment to the tasks assigned Adaptability to trends within the organization Compliancy to the organizational policies and standards Flexible availability during business exigencies

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role _x000D_ Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ? _x000D_ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ? _x000D_ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ? _x000D_ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ? _x000D_ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: Institutional_Finance_Buy_Side_Others_x000D_. Experience1-3 Years_x000D_. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

We at YourDOST are looking for motivated Psychologists ( 1 - 2 of years of experience after Master's in Psychology) who want to make an impact and to work with us for a corporate in the city of Tirupati. Work Responsibilities: Face-to-face counseling at corporate/college client premises. Conducting group sessions Conducting workshops and webinars Qualification: Minimum Masters in Psychology 1 - 2 years of experience in providing therapy Language- English and Telugu speaking, Tamil is a plus Can join immediately Schedule: Day shift Ability to commute/relocate: Tirupati, Andhra Pradesh: Reliably commute or planning to relocate before starting work (Preferred) Language: Telugu (Preferred)

Job Description: We are looking for a talented Frontend Developer with strong expertise in JavaScript and React.js to join our development team. The ideal candidate will be responsible for building user-friendly, high-performing, and visually appealing web applications. You will collaborate with UI/UX designers, backend developers, and product managers to deliver seamless user experiences. Key Responsibilities: Develop, test, and maintain responsive web applications using React.js, JavaScript (ES6+), HTML5, and CSS3 . Translate UI/UX wireframes and designs into high-quality code. Optimize application performance for speed, scalability, and cross-browser compatibility . Work with RESTful APIs and integrate frontend logic with backend services. Write clean, reusable, and maintainable code following best practices. Implement state management (Redux / Context API) and component-driven architecture. Debug, troubleshoot, and resolve technical issues quickly. Stay updated with the latest frontend technologies, frameworks, and best practices . Required Skills & Qualifications: Strong proficiency in JavaScript (ES6+), React.js, HTML5, CSS3 . Hands-on experience with state management (Redux, Context API, or similar) . Experience with React Hooks, functional components, and component lifecycle . Familiarity with REST APIs, JSON, and asynchronous programming (fetch/axios) . Understanding of responsive design, cross-browser compatibility, and performance optimization . Knowledge of version control systems (Git/GitHub/GitLab) . Basic understanding of Webpack, Babel, or other build tools . Strong problem-solving and debugging skills. Ability to work both independently and in a team . Preferred Qualifications (Good to Have): Knowledge of Next.js,Vue.js Knowledge of Expres.js Familiarity with UI libraries (Material-UI, Tailwind,Bootstrap etc.) . Fluency In English language

Represent the institute during promotional events Plan lesson schedules, conduct practical evaluations Handle lab, equipment, and class discipline Teach skin and cosmetology topics through live sessions

Conduct workshops, grooming sessions, and demos Evaluate students and guide for external exams Teach basic advanced hair techniques (cutting, styling, color) Handle inventory classroom discipline

InOrg Global is looking for Databricks Trainer to join our dynamic team and embark on a rewarding career journey Identifying training needs: Assessment of employee skills and knowledge gaps to determine the type of training required Designing training programs: Creating customized training programs that meet the specific needs of the organization and its employees Delivering training sessions: Leading classroom-based or online training sessions, using a variety of teaching methods to engage participants and enhance learning Evaluating training effectiveness: Monitoring and evaluating the impact of training programs on employee performance and business outcomes Keeping up to date with industry developments: Staying informed of new trends and developments in the training field to ensure the organization's training programs remain relevant and effective

redcliffe labs is looking for Phlebo Trainer to join our dynamic team and embark on a rewarding career journey Identifying training needs: Assessment of employee skills and knowledge gaps to determine the type of training required Designing training programs: Creating customized training programs that meet the specific needs of the organization and its employees Delivering training sessions: Leading classroom-based or online training sessions, using a variety of teaching methods to engage participants and enhance learning Evaluating training effectiveness: Monitoring and evaluating the impact of training programs on employee performance and business outcomes Keeping up to date with industry developments: Staying informed of new trends and developments in the training field to ensure the organization's training programs remain relevant and effective

Agreen Hotels is looking for Trainee Executive to join our dynamic team and embark on a rewarding career journey Assisting experienced employees with their daily tasks and responsibilities Observing and gaining hands-on experience in various aspects of the job Receiving feedback and guidance from supervisors and mentors Completing assigned projects and tasks under the supervision of experienced employees Collaborating with team members and contributing to team projects Demonstrating a strong work ethic, positive attitude, and a willingness to learn and grow

Provide level 1 & level 2 support for application-related issues, ensuring timely resolution and user satisfaction. Monitor application performance and troubleshoot issues as they arise. Making sure that customers query and issues resolved with-in SLA. Own customer technical issues from initial report to resolution, communicating with customers regularly regarding issue status Assist in the deployment of new applications and updates. Document and track support requests using the companys ticketing system. Collaborate with development team to identify and resolve issues. Ready to work in rotational shifts. Qualification - Graduation Technical skills : QGood understanding and knowledge of Linux ( Red hat/Centos). Understanding of any ticketing system Good understanding of ITIL process Basics of MS SQL Soft skills required : Good written and spoken English Proactive and self driven Taking responsibility and proven record of improvements Relevant Experience - 0-4 Years

Job Title : US Voice Support Job Description: We are seeking candidates for a US Voice Support position in the healthcare industry. The ideal candidate will have excellent communication skills, with a focus on B2 Low and above levels. Key Responsibilities: - Work in a US Healthcare Voice Process - Handle US Rotational night Shifts Process Requirements: - Minimum education: HSC - Experience: Freshers and International BPO experience (6 months+) What We Offer: - Transportation facilities available - Noddle Transport Hubs: Andheri / Vikhroli - Boundaries: Bhayandar - Churchgate - Thane - CST - Vashi - 5 days working | 2 weekly offs (Rotational) - Salary: Upto 41k (Based on Int. BPO experience) How to Apply: Share you CV or give a call on this number - HR Komal Jha : 8655654298

Short Description Seeking a skilled and experienced IBM Maximo Manage Specialist to support and enhance enterprise asset and configuration management operations. The ideal candidate will have a strong background in IT operations , IT Asset Management (ITAM) , and system administration , with hands-on experience in configuring and managing IBM Maximo environments. Key Responsibilities: Configure, customize, and maintain IBM Maximo Manage to support IT asset lifecycle and operational workflows. Implement and manage ITAM processes including asset discovery, tracking, and compliance. Develop and maintain configuration management databases (CMDB) and ensure data integrity. Collaborate with IT operations, infrastructure, and service management teams to align Maximo with business needs. Perform system administration tasks including user management, security roles, and workflow automation. Troubleshoot and resolve technical issues related to Maximo performance, integrations, and upgrades. Generate reports and dashboards for asset performance, lifecycle status, and compliance metrics. Required Skills: 6+ years of experience with IBM Maximo Manage in an enterprise IT environment. Strong understanding of IT Asset Management (ITAM) and Configuration Management principles. Experience with Maximo Application Designer , Database Configuration , and Automation Scripts . Proficiency in SQL , Java , or Python for Maximo customization and reporting. Familiarity with ITIL processes , especially Change , Incident , and Problem Management . Knowledge of system administration , including patching, upgrades, and performance tuning. Preferred Skills: Experience integrating Maximo with ERP systems , discovery tools , or CMDB platforms . Understanding of cloud-based Maximo deployments (e.g., IBM Maximo Application Suite on AWS/Azure). Exposure to mobile asset management and IoT integrations . Certification in IBM Maximo , ITIL , or ServiceNow is a plus. Qualifications: Bachelors degree in Information Technology , Computer Science , or a related field. Relevant certifications or training in IBM Maximo or ITAM tools preferred. Soft Skills: Strong analytical and problem-solving skills. Excellent communication and documentation abilities. Ability to work independently and collaboratively in a fast-paced environment. Detail-oriented with a focus on process improvement and operational efficiency.

Role Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation, Diversity and Employee Opportunity? Otis is growing and we are recruiting a Service Sales Associate. This role helps achieve sales growth through three main areas of responsibility: maintaining an existing portfolio, obtaining new business, and as required selling modernization and repairs. On a typical day you will: Manage a portfolio of elevator units through maintaining good working relationships with existing customers Serve as primary contact for timely resolution of customer needs surrounding inquiries Develop build-on repair and modernization sales through networking, bids and tenders Develop your own sales strategy to achieve sales targets, ensuring profitability Use Otis sales tools to effectively track opportunities, pipeline, and forecast sales results Conduct sales negotiations and close deals, ensuring payment on time Collaborate with fellow team members, including other sales representatives and field colleagues What you will need to be successful (adjust for local regulations) You have a business or technical degree or have completed training as a technician or business administrator You have initial experience in the sale of technical products requiring consultation You have a strong customer and service orientation, including excellent interpersonal skills You are characterized by a high level of commitment and reliability, with a drive to deliver results You are target focused, with the ability to work at pace in a demanding, complex, corporate organization Add any additional local requirements here

Role Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and is looking for a maintenance mechanic for one of our entities located in XYZ.Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of elevator and escalator units. On a typical day you will: Carry out 100% of the elevator maintenance and service visits of the units within your territory Work within your defined geographical area territory, managing the portfolio of elevators within it Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix Carry out minor repairs to achieve continual operation Liaise directly with the customer while on site to build a good working relationship What you will need to be successful (adjust for local regulations) Reference qualifications that are required for maintenance mechanics in your country Hold a drivers license (include if required in your country) You have at least XY months of experience in the elevator sector (adjust for your country) You have good skills in electricity and electrical engineering You are a committed professional, with safety as your priority You are comfortable communicating to others You are curious, adaptable, and you know how to work alone or in a team You are comfortable using electronic and digital tools.

We are hiring an experienced Showroom Head to manage 3–4 Hyundai showrooms in Mangalore. The role focuses on showroom management , driving sales, customer engagement, and operational excellence Required Candidate profile Minimum 10+ years of experience in automobile showroom operations. Local candidate from Mangalore will be preferred Fluency in Kannada is mandatory (spoken & written)

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 47,000 staff across a network of more than 900 independent companies in over 50 countries and operating more than 800 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing. In 2019, Eurofins generated total revenues of EUR ‚ 4.56 billion, and has been among the best performing stocks in Europe over the past 20 years. About The Role Candidate should be B.Sc or M.Sc Analytical Chemistry/Food Technology/ Food Chemistry would prefer some knowledge of proximate analysis & Water analysis Willing to learn handling instruments like AAS/UV Spectrophotometer/HPLC/GC/ FTIR Qualifications B.Sc /M.Sc Additional Information EVOLUTION:In a fast growing group, successful leaders are frequently being offered increased areas of responsibility (subject to geographic mobility).Eurofins offers international opportunities to strong performers.

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 62,000 staff across a network of more than 1000 independent companies in over 62 countries and operating more than 900 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing. In 2022, Eurofins generated total revenues of EUR ‚ 6.515 billion, and has been among the best performing stocks in Europe over the past 20 years. Eurofins Environment Testing Australia New Zealand is an Environmental testing network of fully accredited laboratories. With a staff of over 200 our laboratories are located in Sydney, Melbourne, Perth, Brisbane, Auckland and Christchurch, with Client Service Offices located in Adelaide, Darwin, Newcastle and Wollongong. We also operate field sampling services out of Melbourne and Sydney. We specialise in all areas of Environmental analysis, including Contaminated Soil, Sludge, Sediments, Leachate, Soil Vapour, Trade Waste Effluents, Sewage Effluents, Stack Emissions, Work Place Air, Ambient Air, Dust, Drinking Water, Surface Water run off, River & Stream Monitoring, Seawater, and Groundwater. About The Role Position Title : Environment L2 operation Engineer REPORTING TO ITISC07 L2 Operation manager, Environment Testing Europe. GEOGRAPHICAL REPORTING LOCATION: India WORKING LOCATION: India NUMBER OF EMPLOYEES UNDER RESPONSIBILITY 0 OVERALL OBJECTIVES: As part of the IT Infrastructure Support Team for Environment Testing Europe, you will join a growing international team to work on maintenance of newly deployed segregated IT User Zones and Application Availability Groups servers, end user device management and Cloud infrastructures. Your role will be to support daily operations and project tasks under the scope of L2 operations crew. You will collaborate with number of different IT Support and Delivery Teams on daily basis. It will require Microsoft Server & Client OS, Azure. Open mind and ability to cooperate with multiple individuals in a multicultural environment is essential. You will get an opportunity to be a part of major IT Infrastructure across Environment Testing Europe businesses. SPECIFIC ASSIGNMENTS : As part of the Environment Testing Europe Operations L2 Team you will act as primary contact to support infrastructure regarding: Azure services configurations and maintenance. M365 problems (Outlook, Office, Teams, OneDrive, SharePoint, Windows). Identity and Access Management queries. Server management (2019/2021/2022). Applications related problems requiring triage to respective application support group. Main activities, but not limited to, are: Manage and monitor Azure resources including Virtual Machines, Storage, and Networking. Perform intermediate-level troubleshooting and maintenance of Azure infrastructure. Intermediate troubleshooting of hardware, operating system, and application-related issues. Troubleshoot email delivery issues, spam/antispam configurations, and mail flow problems. Monitor and respond to server alerts (performance, disk usage, service failures). Work closely with Monitoring, Cloud, Compute, Network and Application team members do deliver the IT Infrastructure as wider project. Act based on the end-to-end view of the infrastructure. Own the incoming requests and manages escalations. Support in creation of operational documents, communications and processes. REQUIRED SKILLS : An ideal candidate should have strong 3+ years experience in all the below: Intermediate knowledge of Azure administration (VMs, AAD, networking). Experience in server (virtual & physical) infrastructure maintenance and support. Windows Server 2019/2021/2022 configuration & support, File servers, Active Directory, Azure etc. Troubleshooting of Windows 10, 11, O365 Monitoring tools Basic knowledge of PowerShell for administration tasks Soft Skills: Strong problem-solving and analytical skills. Ability to work independently and manage multiple tasks. Good communication and documentation skills in English. Below skills will be an advantage : Exchange Online Automation with PowerShell, Ansible etc. Service Now, BMC Helix Ticketing usage ITIL Foundation certificate Site 24x7 Monitoring tool Linux

**Openings for a leading international bpo** Job Location: Gurgaon Job Role: Sales Coach Job Role: As a Sales Coach, you will be responsible for training, mentoring, and guiding a team of sales and technical support representatives to achieve and exceed their performance targets. The ideal candidate has a strong background in sales, excellent communication skills, and a passion for developing others. Responsibilities: Conduct training sessions and provide ongoing coaching to a team of agents on sales techniques, product knowledge (including Vivint's smart home technology), and customer service skills. Monitor agent performance, provide constructive feedback, and develop action plans for improvement. Guide and motivate agents to upsell and cross-sell Vivint's products and services to customers. Ensure the team meets key performance indicators (KPIs) and sales targets. Handle escalated customer issues and provide technical support as needed. Maintain a positive and high-energy work environment. Work a night shift to align with our U.S. customer base. Qualifications: Proven experience in a sales or technical support role, preferably within a U.S. process environment. Strong coaching and mentoring skills. Excellent verbal and written communication skills. Ability to analyze performance data and identify areas for improvement. Familiarity with smart home technology or a similar technical field is a plus. Must be an immediate joiner. Schedule & Compensation: Working Days: 5 days a week Shift: Primarily night shift Interested, share profile with ctc,exptd ctc,notice period details on hr@onpointcorporateservices.com or call 9711140010

Role Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and is looking for a maintenance mechanic for one of our entities located in Calicut.Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of elevator and escalator units. On a typical day you will: Carry out 100% of the elevator maintenance and service visits of the units within your territory Work within your defined geographical area territory, managing the portfolio of elevators within it Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix Carry out minor repairs to achieve continual operation Liaise directly with the customer while on site to build a good working relationship What you will need to be successful Reference qualifications that are required for maintenance mechanics in your country Hold a drivers license. You have at least 36 months of experience in the elevator sector (adjust for your country) You have good skills in electricity and electrical engineering You are a committed professional, with safety as your priority You are comfortable communicating to others You are curious, adaptable, and you know how to work alone or in a team You are comfortable using electronic and digital tools.

Candidate Preference Candidate with engineering graduation and work experience of 3 to 7 Years in B2B or B2C Sales of products & services to Engineering Manufacturing/ Construction & Real Estate industry. Experience in handling corporates, real estate clients & architects will be an added advantage. Role Overview Understanding of products and services offered by the company. Understand product strategy, competition, and market trends of industry. Conduct survey of allotted territory, identify and build rapport with key persons in major customer organizations, keeping customer informed with product advancements. Regularly meet customers, architects, consultants, and contractors to assess their requirements, in short term and long term and build relationship for association. Generate and qualify business leads, timely updating of CRM tool. Proposal submission, negotiation, order collection and contract management. Co-ordinating SIP (Sales-Installation) meetings. Maintain accurate records and conduct sales with absolute ethics. Coordinating with other departments such as Engineering, Installation, Finance, Head office, Manufacturing Unit as needed. Achieving annual Sales and collection targets.

Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Proficient in a range of operational processes through prior experience and trainings. Completes assignments and guides the work of peers and other team members. May work cross-functionally, in different areas when necessary. Proposes improvements to processes and methods. Works within established procedures and practices. Functional Knowledge Has developed skills in a range of processes, procedures and systems. Acts as a technical expert in an area. Business Expertise Understanding of how best teams integrate and work together to achieve company goals.. Impact Impacts own team and other teams when work activities are closely aligned. Suggests improvements to existing processes and solutions to improve efficiencies. Leadership Serves as a team leader and may allocate work. Provides subject matter guidance to junior team members. Problem Solving Ability to problem solve and provide the best outcome for clients and end users. Interpersonal Skills Exchanges ideas and information effectively. Uses tact and diplomacy when communicating. Responsibility Statements Conducts training classes for employees on the features and operation of products and technology, client tools, processes, including basic soft skills. Responsible for design and update of basic level training materials and courses based on client or internal needs. Organizes training content in a clear sequence for delivery. Works with subject matter experts to keep content current and effective. Reviews and prepares training resources and materials to deliver classes. Collects training feedback from participants. Conducts "train the trainers" sessions, as necessary. Analyzes, produces, and distributes training reports. Guides other trainers and assigns tasks. Performs other duties as assigned Complies with all policies and standards

Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Proficient in a range of operational processes through prior experience and trainings. Completes assignments and guides the work of peers and other team members. May work cross-functionally, in different areas when necessary. Proposes improvements to processes and methods. Works within established procedures and practices. Functional Knowledge Has developed skills in a range of processes, procedures and systems. Acts as a technical expert in an area. Business Expertise Understanding of how best teams integrate and work together to achieve company goals.. Impact Impacts own team and other teams when work activities are closely aligned. Suggests improvements to existing processes and solutions to improve efficiencies. Leadership Serves as a team leader and may allocate work. Provides subject matter guidance to junior team members. Problem Solving Ability to problem solve and provide the best outcome for clients and end users. Interpersonal Skills Exchanges ideas and information effectively. Uses tact and diplomacy when communicating. Responsibility Statements Conducts training classes for employees on the features and operation of products and technology, client tools, processes, including basic soft skills. Responsible for design and update of basic level training materials and courses based on client or internal needs. Organizes training content in a clear sequence for delivery. Works with subject matter experts to keep content current and effective. Reviews and prepares training resources and materials to deliver classes. Collects training feedback from participants. Conducts "train the trainers" sessions, as necessary. Analyzes, produces, and distributes training reports. Guides other trainers and assigns tasks. Performs other duties as assigned Complies with all policies and standards

About Role: We're disrupting IELTS education in India and have gained the trust of more than 1,000 delighted students in a very short period of time. We are looking to expand our team of IELTS educators to provide IELTS education to thousands more and help them achieve their dreams of studying abroad. The charter for this role will include: Assess customers' needs and provide assistance and information on product features Ensure high levels of customer satisfaction through excellent sales service Answer customer queries Process POS (point of sale) purchases Go the extra mile to drive sales Follow and achieve the departments sales goals on a monthly, quarterly and yearly basis Remain knowledgeable on products offered and discuss available options Team up with co-workers to ensure proper customer service Build productive trust relationships with customers Ideal Persona: Taught IELTS for at least 6 months or prior experience as a Sales Associate or Fresh Graduate Basic understanding of sales principles and customer service practices Proficiency in communication and interpersonal skills A friendly and energetic personality with customer service focus Track record of over-achieving sales quota Hands-on experience with POS transactions Graduate Degree in any discipline preferably BA/MA in English Perquisite for this role will include: 4 hours of online demo sessions; 6 days a week. ( 5:00PM 10:00PM, or 6:00PM 11:00PM) Interact with students, get them enrolled & start their IELTS journey

We are seeking a skilled and customer-focused IT Support Specialist / Help Desk Technician to join our technology support team. The successful candidate will be the first point of contact for employees and clients experiencing technical issues, providing timely troubleshooting, technical assistance, and solutions to ensure smooth IT operations. This role requires strong problem-solving skills, technical expertise, and excellent communication abilities. Key Responsibilities: Serve as the primary point of contact for users seeking technical support via phone, email, or ticketing systems. Diagnose and troubleshoot hardware, software, network, and system issues. Install, configure, and maintain computer systems, applications, and peripherals. Assist with account setups, password resets, and access management. Escalate complex issues to higher-level IT staff or vendors when necessary. Maintain accurate records of support requests, issues, and resolutions. Provide user training and guidance on software applications and IT policies. Ensure compliance with IT security practices and organizational standards. Qualifications & Skills: Bachelors degree in Information Technology, Computer Science, or related field (preferred but not mandatory). Proven experience as an IT Support Specialist, Help Desk Technician, or similar role. Strong knowledge of operating systems (Windows, macOS, Linux), networks, and office applications. Familiarity with ticketing systems and remote desktop tools. Excellent communication and customer service skills. Strong problem-solving ability with attention to detail. Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified are an advantage.