What you will be doing Develop and implement automation and DevOps methodologies, including CI/CD, Infrastructure as Code (IaC), and containerization, to establish a scalable Machine Learning and Artificial Intelligence infrastructure. Design and execute automation strategies, encompassing DevOps pipelines, scripting, and Terraform-based Infrastructure as Code. Engage actively in client sessions to understand and address their needs. Prepare and maintain detailed technical documentation. Requirements: Experienced with machine learning frameworks(TensorFlow, PyTorch) and libraries (e.g., scikit-learn). Proven hands-on experience with generative AI architectures, including design, training, and customization for LLM in text-to-text, image-to-text, and/or text-to-image projects. Implement and customize generative AI architectures and approaches such as finetuning transformer based LLMs using PEFT methods like LoRA, QLoRAetc Expertise in public cloud services, particularly in AWS. Experienced working with Sagemaker, Bedrock and other AWS AI and Machine learning services.. Experience with AWS managed services and understanding of cloud-based messaging/stream processing systems are critical. Must Have AWS/ Azure Cloud Professional level certification in AI/ML, Architecture and Data. 10+ years of experience in customer-facing software/technology or consulting 5+ years of experience with on-premises to cloud migrations or IT transformations 5+ years of experience building, and operating solutions built on AWS (ideally) or Azure/GCP Technical degree: Computer Science, software engineering or related

Experience: 10+yrs A Cloud Service Delivery Manager is responsible for overseeing the entire lifecycle of cloud services within an organization, ensuring smooth delivery, optimal performance, cost efficiency, and compliance with regulations, by designing cloud strategies, managing migrations, monitoring service levels, and collaborating with stakeholders to meet business needs across the cloud environment; acting as the primary point of contact for cloud service issues and driving continuous improvement initiatives. Key responsibilities: Cloud Strategy Architecture: Design and optimize cloud architectures based on business requirements. Evaluate different cloud service providers and select the most suitable options. Develop and implement cloud migration plans to move workloads to the cloud. Service Delivery Management: Monitor cloud service performance and ensure adherence to service level agreements (SLAs). Proactively identify and resolve potential issues before they impact operations. Manage incident escalation processes and communicate effectively with stakeholders during critical situations. Cost Optimization: Analyze cloud usage patterns to identify cost-saving opportunities. Implement cost optimization strategies, such as right-sizing instances and utilizing reserved instances. Track cloud spending and provide cost reports to stakeholders. Security Compliance: Ensure cloud services comply with relevant security standards and regulations. Collaborate with security teams to implement appropriate access controls and data encryption mechanisms. Stakeholder Management: Build and maintain relationships with key stakeholders across the organization, including business owners, IT teams, and cloud service providers Communicate cloud service updates and changes effectively Address client concerns and provide timely support Continuous Improvement: Identify areas for improvement in cloud service delivery processes Lead initiatives to optimize cloud operations and drive efficiency Stay updated on emerging cloud technologies and best practices Required Skills: Deep understanding of cloud computing platforms (AWS,) Expertise in cloud architecture design, deployment, and management Proven experience in service level agreement (SLA) management Strong problem-solving and troubleshooting skills Excellent communication and stakeholder management abilities Familiarity with ITIL or other service management frameworks Knowledge of security best practices in cloud environments

Be a key member of the Managed Public Cloud software development team, collaborating globally. Work on a variety of projects including cloud integrated services, customer interaction platforms, and backend business systems. Collaborate with Product teams to assess functional requirements for new offerings, analyze technical feasibility, and coordinate task assignments with agility to deliver innovative software. Proven ability to architect production ready software with minimal direction, prioritizing system observability. Strong background in agile development and project planning, including TDD and code reviews. Establish and adhere to coding and process best practices, including conducting code reviews. Regularly contribute to engineering standards and best practices, motivating the team to deliver their best work. Lead research, proof of concept, and prototype efforts within the project team. Gain support for complex architectures and negotiate solution/architectural tradeoffs. Write and review design documents and actively participate in project discussions. Work within a DevOps culture, including participating in on call rotations and maintenance schedules. Skills In-depth knowledge of Full Stack development, including front-end frameworks (React, Angular, Vue) and back-end technologies ( Node.js , Python, Java, .NET). Expertise in setting up and configuring cloud environments across various platforms (e.g., AWS, Azure, GCP, on-premise). Experience with designing, developing, and maintaining scalable web applications. Ability to integrate various services and tools (e.g., REST APIs, GraphQL, databases, CI/CD pipelines). Experience in automating deployment and infrastructure management using Infrastructure as Code (IaC) tools like Terraform or CloudFormation. Proficiency in scripting languages such as Python, Bash, or PowerShell to automate tasks and enhance development workflows. Experience with developing custom APIs, microservices, and third-party integrations. Strong understanding of software development best practices, including testing, debugging, and performance optimization. Ability to design and implement robust monitoring and logging strategies to ensure application reliability. Experience with monitoring application and infrastructure performance using observability tools. Skills in identifying performance bottlenecks and optimizing system performance based on profiling and analytics insights. Experience in setting up and managing logging, monitoring, and alerting solutions for web applications. Ability to troubleshoot complex issues by analyzing logs, performance metrics, and debugging code. Ability to work with cross-functional teams to define application requirements and implement scalable solutions. Strong communication skills to convey technical concepts and recommendations to both technical and non-technical stakeholders. Knowledge of security best practices in Full Stack development, including authentication, authorization, and data protection. Experience with integrating security measures into application development, such as vulnerability scanning and secure coding practices. Commitment to continuously improving development processes, staying updated with the latest Full Stack technologies and best practices. Ability to lead or contribute to efforts to enhance software architecture and engineering efficiency across the organization. Excellent oral and written English communication skills. Education/Experience Bachelor s degree in a technology related field is required; a high school diploma or equivalent is required. 8+ years of relevant work experience, with strong software engineering fundamentals gained through training, coursework, or hands on experience. Cloud certifications are highly desired.

What we re looking for To support our continued success and deliver a Fanatical Experience to our customers, Rackspace Cyber Defence is looking for an Indian based Security Engineer, with a specialism in Network Security to support Rackspace s strategic customers. This role is particularly well-suited to a self-starting, experienced and motivated Sr. Security Engineer, who has a proven record of accomplishment in the design, delivery, management, operation and continuous improvement of enterprise-level cloud security platforms or delivering managed security services to customers. The primary focus will be on the design, implementation, management, operation and continuous improvement of cloud-native security across customer Microsoft Azure, AWS and/or Google Cloud Platform (GCP) environment. You will also be required to liaise closely with the customer s key stakeholders, which may include incident response and disaster recovery teams as well as information security. Key Accountabilities Ensure the Customer s operational and production environment remains healthy and secure at all the times. Assist with customer onboarding - customer onboarding, policy configuration, platform configuration and service transition to security operations team(s). Advance platform administration, ideally through a DevOps-centric approach. Critical platform incident handling & closure. As an SME, act as an L3 escalation and point of contact for SecOps Analysts during an incident response process As an SME, act as a champion and centre of enablement by delivering training, coaching and thought leadership Develop and document runbooks, playbooks and knowledgebase articles that drive best practice across teams. Drive continuous improvement of Rackspace managed security services through custom development, automation and integration; in collaboration with SecOps Engineering and other Security Engineering team(s) Maintain close working relationships with relevant teams and individual key stakeholders, such as incident response and disaster recovery teams as well as information security etc. Co-ordinate with vendor for issue resolution. Required to work flexible timings. Skills & Experience Should have 8+ years experience in Security Engineering. Experience working in either large, enterprise environments or managed security services environments with a focus on network security. Experience of working with network security concepts and principles such as firewalls, web application firewalls, IDS/IPS, NDR, micro-segmentation - in both on-premise, cloud-native and hybrid environments Experience with network security tools such as Palo Alto and/or Fortinet. Troubleshoot IPsec tunnel issues on Palo Alto firewalls. Manage firewall operations using Panorama. Upgrade devices to the latest firmware and configurations. Azure Security & Infrastructure: Hands-on experience with Azure VMs hosting Palo Alto firewalls. Solid working knowledge of Azure Storage and overall Azure security practices. Experience of working in two (or more) of the following additional security domains: o Microsoft-centric, cloud native security tools such as Microsoft Sentinel, Microsoft Defender for Cloud, Azure Active Directory, Azure Key Vault and Azure WAF and Azure Firewall. o GCP (Google Cloud Platform) Security Command Centre . o AWS (Amazon Web Services) Security Hub including AWS Guard Duty, AWS Macie, AWS Config and AWS CloudTrail . o SIEM platforms such as Microsoft Sentinel (preferred), Google Chronicle, Splunk, QRadar, LogRhythm, Securonix etc. o Endpoint Security and Endpoint Detection & Response (EDR) tools such as Crowdstrike, Microsoft Defender for Endpoint and/or Microsoft Defender for Cloud. o Web Application Firewall (WAF) tools such as Cloudflare, Akamai and Azure WAF. o Data Loss Prevention (DLP) tools such as Microsoft Purview, McAfee and Symantec Experience of security controls, such as network access controls; identity, authentication, and access management controls (IAAM); and intrusion detection and prevention controls. Knowledge of security standards (good practice) such as NIST, ISO27001, CIS (Center for Internet Security), OWASP and Cloud Controls Matrix (CCM) etc. Knowledge of scripting and coding with languages such as Terraform, python, javascript, golang, bash and/or powershell. Knowledge of DevOps practices such as CI/CD, Azure DevOps, CircleCI, GitHub Actions, Ansible and/or Jenkins. Computer science, engineering, or information technology related degree (although not a strict requirement) Holds one, or more, of the following certificates (or equivalent): - o Certified Information Security Systems Professional (CISSP) o Microsoft Certified: Azure Security Engineer Associate (AZ500) o Microsoft Certified: Security Operations Analyst Associate (SC-200) o CREST Practitioner Intrusion Analyst (CPIA) o CREST Registered Intrusion Analyst (CRIA) o CREST Certified Network Intrusion Analyst (CCNIA) o Systems Security Certified Practitioner (SSCP) o Certified Cloud Security Professional (CCSP) o GIAC Certified Incident Handler (GCIH) o GIAC Security Operations Certified (GSOC) A highly self-motivated and proactive individual who wants to learn and grow and has an attention to detail. A great analyser, trouble-shooter and problem solver who understands security operations, programming languages and security architecture. Highly organised and detail oriented. Ability to prioritise, multitask and work under pressure. An individual who shows a willingness to go above and beyond in delighting the customer. A good communicator who can explain security concepts to both technical and non-technical audiences.

Recognized as an external thought leader within a strategic organization function or job discipline and requires broad and comprehensive expertise in leading-edge theories, techniques and/or technologies within own field Proactively identifies and solves problems that impact the management and direction of the business Contributes to the development of the organizational function strategy or product or business strategy Progression to this level is typically restricted on the basis of individual capabilities and business requirements Critical Competencies Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results. Customer-driven: Prioritizes customer needs and satisfaction through collaborative and proactive problem-solving, and an unwavering commitment to customer success. Expertise: Possesses deep understanding of customer needs and continually grows and enhances skills to provide customer-focused solutions. Agility: Quickly adapts and responds to dynamic customer needs and expectations through innovative solutions. Compassion: Cultivates a positive and supportive environment to effectively work together towards a common goal, fostering trust within Rackspace and with external stakeholders. Key Responsibilities Other Incidental tasks related to the job, as necessary. Take overall consultative sales leadership for the new business and/or customer relationships with a select base of high value customers. Create and implement account development strategies that succeed in exploiting the full business potential of the customer base, in line with business targets and objectives (Annual revenue, account growth through new business (MRR), Army of Promoters (NPS) Maintain and agree a twelve-month business account plan, forecast and appropriate reporting framework. Understand and position the whole product portfolio, including cloud and applications services to ensure future growth and retention. Develop close relationships at every appropriate level and fully understand the business, buying and decision-making process of the accounts. Build strategic relationships and Rackspace credibility within the target organization and comfortably engage at all levels of the Customer s leadership team. Proactively seek opportunities to create new revenue streams including joint Business Development activity for new and/or existing enterprise accounts. Front all negotiations and tender submissions and facilitate and manage key communications between the company and the Customer to the highest professional standards. Maintain a high awareness and knowledge of corporate market, industry and internal activities to ensure that all business opportunities are identified, considered and implemented appropriately. Work with channel and sales reps to create and support the execution of joint business plans with key partners to drive profitable revenue and new customer acquisition for Rackspace Hosting Responsible for adhering to company security policies and procedure as directed. Installed base growth - revenue. Execution of new sales opportunities - MRR Access to new departments / divisions KPIs, documentation, process tracked via Salesforce. Knowledge Focused on Professional Services - emphasis in cloud is a positive. Consultative selling Cloud solutions with emphasis on AWS and Azure Skills Client/Customer Service New Account Acquisition Skills Strong verbal communications Excellent listener Data-driven Decision Making Analytical Skills Negotiation Skills Buying Process Skills People Management Public Speaking Presentation Building Education High School Diploma or regional equivalent required Bachelors Degree required, preferably in field related to role. At the manager s discretion, additional relevant experience may substitute degree requirement A plus but not necessarily a must - AWS and Azure Certificates in sales training Other recent certificates in cloud technology training Experience 15+ years of experience in the field of role required Travel Local travel up to 90% Disclaimer The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

Sales Operations Analyst:Exp - 5-7yrsKey Skill - Sales Operations , Sales force, Global SalesShould have basic understanding of Sales Operations : e.g. Knowledge around Lead generation, Quoting, Opportunity Management, Renewals, Contract, Account & Territory Management.Should have exposure to SFDC cases/tkt handling. e.g. Process and System gap identification and remediating.Hands-on experience in working with SFDC support team/IT to get L1 fixes done immediately.Experience in vetting the proposed process & system enhancements and should be able to approve/decline basis best judgement.Should be comfortable working with Engg. Team/IT during enhancement release and efficiently performing the UAT and post production tests; getting bugs fixed on time and monitor the release.Communication/Articulation : Should be proficient in written and spoken english. i.e. Confident in leading Sales Trainings and creating Trng content .e.g. creating detailed content on the released enhancements and confidently training the users Experience in extracting various sales operations related reports.Agile Scrum training is an added advantage (so that they understand the concept around User Stories, Acceptance Criteria etc)

DescriptionThe Private Cloud (PVC) Engineering team in the Rackspace Technology is looking for talented full stack developers with passion for modern web development standards.As a developer in our team, the Full Stack Software Engineer uses initiative and standard programming practices to ensure the stability and security of Rackspaces automated solutions. Provides a high level of technical support through the ownership of complex automations that enable Rackspace to better serve our internal and external customers. Applies creative problem-solving techniques to identify the source of problems, while at the same time keeping these customers aware of every step along the way. Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed.Career Level SummaryRequires in-depth conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplinesSolves complex problemsWorks independently, receives minimal guidanceMay lead projects or project steps within a broader project or may have accountability for on-going activities or objectivesWilling and able to be cross collaborative with colleagues across business unitsActs as a mentor for junior level and fellow developersExperience/EducationBachelors degree in computer science or related technology field is required.At the managers discretion, additional relevant experience may substitute for the degree requirement. 7-10 years of technical engineering and automation experienceA minimum of 5+ years of automation engineering experience with server deployment, diagnostics, and remediationsSolid software engineering fundamentals gained through training, course work or relevant experience.Key ResponsibilitiesLead the development and implementation of system enhancements that will improve the capabilities, performance, and reliability of automationsDefine, design, and implement automated solutionsBuild and support automations for deployment, diagnostics, and remediations run on customer devices including bulk and on demand solutions for end-user useCreate and oversee testing plans and test against and document automation scripts and programsDesign and develop automation scripts and programs in support of Rackspace and its customersCreate a series of automated actions that will allow for faster deployments and service restoration for internal systems and toolsReview, test, debug, and comment on task deliverablesDocument feature requests and bug reportsDevelop against current versions of the platforms supported by RackspaceContribute and develop new and alternate ideas, approaches, and designs to evolve own feature area or to solve problems encountered in own feature areaFocus on a specific feature area or componentProvide operational application supportInfluences functionalities that make broad contribution to our product and service offeringsWork within team to ensure projects and goals are being communicated and to reduce duplication of effortsCollaborate and share knowledge with other Engineers and Administrators on the support floorExpertise Advanced knowledge of PowerShell for Windows Server environments Advanced knowledge of Pester for testing and validating PowerShell scripts Strong knowledge of developer supporting tools such as various VCS (GitHub, Git, etc.) Strong knowledge working with CI/CD pipelines (Jenkins, GitHub actions, etc.) and version control systems such as Git. Strong knowledge of Network fundamentals, including diagnostics with OS system tools Strong knowledge of server DNS, SMTP, and TCP/IP Strong knowledge of DNS, including diagnostics with system tools Strong knowledge of Docker and its use in a production environment Good knowledge of Python for automation, scripting, and integrating with various systems and tools. Strong knowledge of Ansible, Terraform etc. Strong knowledge of Project Management/Agile methodologies Strong understanding of services and protocols commonly used in hosting environments: web servers, database servers, mail servers, name servers Strong knowledge in the application of current and emerging network software and hardware technology and protocols Requires in-depth conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the marketCritical CompetenciesSystems Thinking: Takes a whole systems approach to analyze issues and implements holistic solutions by ensuring that linkages between structure, people, process and technology are madeIdea Creation: Adaptive to design brand new solutions as well expand existing offerings to meet market needsPassionate about technology and has a desire to constantly expand technical knowledgeAbility to resolve a wide range of issues in imaginative as well as practical waysDetail-oriented in documenting information and practice good follow through techniquesAble to handle multiple tasks and prioritize work under pressureDemonstrate sound problem-solving skills coupled with a desire to take on responsibilityStrong written and verbal communication skills, both highly technical and non-technicalAbility to make appropriate decisions considering the relative costs and benefits of potential actionsCertificationsPreferred but not mandatoryMicrosoft Certification for Windows specialization (E.g.: MCSA/ MCSE, Fundamentals, Associate, Expert)RHCE for Linux specialization

Role Overview The Private Cloud Software Engineering Team in Rackspace Technology is looking for talented and committed software development manager to deliver exciting, disruptive and diverse software products and projects. As a manager in our organization, you will be responsible for the teams that build and support cutting-edge applications to deliver innovative outcomes to our customers. Youll direct your teams to leverage the best of modern cloud native components, building solutions that are operationally robust and impressively scalable. A Good Fit We believe leaders who work as player-coaches bring out the best in our teams. You will contribute to design discussions and decisions with the experience to guide and coach rather than prescribe. Leaders at Rackspace are typically talented facilitators able to capitalize on individual and team strengths with strong communications skills. Key to this role will be the drive and ability to develop your team through continuous feedback with clear goal and KPI setting. You will closely work with a team of developers supporting team leaders and engineers to solve real time customer and product issues. How We Work Our customer and internal-facing platforms are powered by microservices, including event-driven and HTTP APIs. Our services are fronted with a suite of modern JavaScript applications and backend with Python, Golang, NodeJS and Java. We own the full stack of each service from application logic to infrastructure and we are operationally responsible for the services we run. We practice continuous integration and delivery, deploying our services to production hundreds of times a day. Our team is distributed by design. We don’t want location to be a barrier to hiring talent. We rely on MS Teams and Zoom for chats and video conference and GitHub Pull Requests and Issues, JIRA for collaboration, tracking and feedback on technical issues. Responsibilities include Being an expert in Rackspace automation platforms and orchestration workflows, inspiring and coaching your developers to deliver complex business outcomes through software Building out a diverse, highly skilled group of engineers that will accelerate and enhance Rackspace’s ability to create differentiated customer value Creating a learning environment for your team, acting as a mentor for engineers and up-and-coming leaders Becoming instrumental in improving and implementing processes that scale effectively, setting standards and benchmarks for quality and hygiene Collaborating with cross functional, global teams including Product and Operations Leading and following standard development practices (design patterns, testing, code reviews, and structured code delivery), along with strict adherence to change control practices. Requirements Ideal candidates should have minimum 10+ years professional experience with: Minimum 3-4 years of experience in managing software development teams Should have more than 8+ years of hands-on experience in full stack software development, writing the code contributing to developing software products and hands-on on DevOps tools as well Building user-focused products at pace in an engineering role Designing and implementing service-oriented applications Cloud native solutions on platforms like AWS/ Azure/ GCP/ Kubernetes Proven leadership skills in a defined team management position that prioritize collaboration and support A track record of on time, high quality delivery of outputs and outcomes A strong desire to see your team and individuals succeed in the wider business and the ability to shape their career paths Experience/Education Full time bachelor’s degree in a Computer Science or related technology field is required. At the manager’s discretion, additional relevant experience may substitute for the degree requirement. Typically requires more than 10 years of full-time experience in software development, engineering, or a related field. Solid software engineering fundamentals gained through training, course work or relevant experience.

HubSpot Administration & Optimization Serve as the HubSpot owner and administrator, ensuring proper configuration, integration, and optimization for marketing campaigns. Manage HubSpot workflows, lead scoring models, and automation sequences to improve lead quality and campaign efficiency. Ensure seamless integration between HubSpot and CRM (Salesforce preferred), as well as other marketing technology tools. Develop and enforce best practices for lead management, segmentation, and reporting within HubSpot. Train and support marketing teams on HubSpot best practices, analytics, and automation capabilities. Data, Analytics & Reporting Utilize BigQuery to analyze large-scale marketing data sets and generate actionable insights. Build dashboards and reports in Google Looker Studio, Tableau, or Power BI to track marketing performance and ROI. Implement and refine marketing attribution models to measure the effectiveness of marketing efforts and optimize budget allocation. Track, analyze, and report on key marketing performance metrics, including lead generation, pipeline contribution, and campaign ROI. Work closely with stakeholders to identify data gaps, improve reporting accuracy, and drive data-driven marketing strategies. Marketing Technology & Process Optimization Own and optimize marketing automation processes, ensuring efficiency, scalability, and lead conversion. Maintain data hygiene, segmentation, and enrichment to improve targeting and personalization. Evaluate and implement new marketing technologies to improve campaign execution and measurement. Establish and document best practices for marketing operations, automation, and reporting. Cross-Functional Collaboration & Compliance Work closely with Sales Operations and RevOps to ensure smooth lead handoff, tracking, and closed-loop reporting. Collaborate with Demand Generation, Digital Marketing, and Content teams to align HubSpot, data, and analytics with marketing strategies. Manage relationships with vendors and external partners for marketing technology solutions and integrations. Ensure compliance with data privacy regulations (GDPR, CCPA) and industry best practices. Qualifications & Experience: 7+ years of experience in Marketing Operations, Marketing Technology, or related roles. Strong expertise in HubSpot (certifications preferred) and marketing automation best practices. Experience with BigQuery for querying and analyzing large marketing data sets. Proficiency in data visualization tools (Google Looker Studio, Tableau, Power BI) for marketing reporting and insights. Strong knowledge of CRM systems (Salesforce preferred) and marketing technology integrations. Experience with marketing performance metrics, attribution modeling, and lead lifecycle management. Strong problem-solving and project management skills to drive operational efficiency. Familiarity with data privacy laws (GDPR, CCPA) and compliance requirements in marketing operations. Preferred Skills: Experience with Customer Data Platforms (CDPs) or Data Management Platforms (DMPs). Familiarity with A/B testing, conversion rate optimization, and web analytics. SQL, Python, or other data analysis skills are a plus. HubSpot, Google BigQuery, or Salesforce certifications are a plus.

Oracle Developer with at least 4-6 years of Oracle EBS Development Experience Qualified BE or MCA equivalent Mandatory Skills: o Must have experience in SQL, PL/SQL, Oracle Forms, Oracle Reports, BI Publisher and Oracle Workflow (Development/Support) o Must have Oracle Cloud and Saas knowledge o Developing/Supporting Data Conversion / Interface / Reports Customization o Experience in Procure to Pay, Order to Cash, Financials, SCM/Manufacturing (BOM/WIP) o Strong working experience with Developer Tools Other Desirable Skills: Experience in Oracle APEX, Oracle Discoverer (Development/Support), Experience in OAF/Java Should possess Very Good Written and Spoken English Communication Skills Should be a Very Good Team Player Responsible for Independently troubleshooting and resolving various customers issues related to RICE components, as per industry best practices Should independently work on assigned Project development tasks and communicate with customer independently Experience with US-based projects/customers preferred

SAP FICO Consultant having 10 years of SAP experience in Implementation Roll out Support Projects. Verifiable expertise in project life cycle including designing executing framework, schedule development, blueprint preparation, documentation, configuration, testing and end user training. Knowledge on ERP CO Full Life cycle SAP implementation and S4 HANA FICO Implementation project. Good work experience in configuration and design for FI: - Classical and New GL, Account Payable, Account Receivables. CO:- Overhead cost controlling (CEA, CCA, IO), Profit Center Accounting, Product Cost Planning, Cost object controlling (Process orders, Production orders, Product cost collector, Sales order costing) for both MTO, MTS scenario s, Profitability analysis (Costing, Accounting based CO-PA), Material Ledger (Actual Costing, Multiple Valuations/Multiple Currencies). Work experience on solution manager, HPQC, Active Control applications, Revenue Recognition, Report Painter, Report Writer Reports. Rollout of projects with accountability of defining scope, setting timelines, analysing requirements, prioritizing tasks, identifying dependencies, and evaluating risks issues. Interfacing with clients to gather business requirements, conducting system analysis and finalizing technical / functional specifications designing the documentation for the projects. Implementing and managing global projects including requirement analysis, design, system realization, user acceptance testing, IT systems integration and drafting testing functional specifications. Worked on various Reports and Enhancements. Involved in writing Functional Specifications, testing and delivery of the WRICEFs.

Job Summary: Rackspace is hiring for a Software Engineer IV. In this exciting role you ll be designing and creating a database from the ground up. This is not maintaining something that someone else created... you will truly be creating it! Key Responsibilities: Support high complexity customers and internal teams on an as-needed basis. Collaborate with other teams on tools for systems automation and development. Work in conjunction with multiple teams to make sure that Rackspace infrastructure and customer applications work harmoniously together. Qualifications: 6+ Years of software engineering experience on mission-critical, enterprise level systems 6+ Years of Linux systems experience, ideally Ubuntu, SUSE and CentOS, Managing large scale complex applications 6+ Years professional experience in Python language to automate infrastructure workflow Demonstrated Linux/Systems experience in hybrid (cloud, on-prem) environment Experience with Ansible, Salt or similar configuration management tool to manage infrastructure as code Experience working with cloud environments, primarily AWS Experience using Infrastructure-As-Code to build large scale environments Understanding of software development methodologies and practices, including agile development, continuous integration and continuous delivery Experience in monitoring technologies like Sensu, Nagios, Icinga, Grafana, Prometheus Understanding Kubernetes, container lifecycle and troubleshooting Prefer- Hands-on knowledge of high-availability approaches such as load balancing, failover, clustering and disaster recovery Prefer- Container management/orchestration experience Prefer- Experience using LXD system containers

What we re looking for To support our continued success and deliver a Fanatical Experience to our customers, Rackspace Cyber Defence is looking for an Indian based Security Engineer, with a specialism in Endpoint Security to support Rackspace s strategic customers. This role is particularly well-suited to a self-starting, experienced and motivated Sr. Security Engineer, who has a proven record of accomplishment in the design, delivery, management, operation and continuous improvement of enterprise-level Endpoint Security platforms or delivering Managed Endpoint Detection Response (EDR) services to customers. The primary focus will be on the design, implementation, management, operation and continuous improvement of cloud-native Endpoint Detection Response (EDR) platforms such as Crowdstrike Falcon or Microsoft Defender for Endpoint; used by the Rackspace Cyber Defence Center to deliver managed security services to our customers. You will also be required to liaise closely with the customer s key stakeholders, which may include incident response and disaster recovery teams as well as information security. Key Accountabilities Ensure the Customer s operational and production environment remains healthy and secure at all the times. Assist with customer onboarding - customer/device onboarding, policy configuration, platform configuration and service transition to security operations team(s). Advance platform administration. Critical platform incident handling closure. As an SME, act as an L3 escalation and point of contact for SecOps Analysts during an incident response process As an SME, act as a champion and centre of enablement by delivering training, coaching and thought leadership across Endpoint Security and Endpoint Detection Response. Develop and document runbooks, playbooks and knowledgebase articles that drive best practice across teams. Drive continuous improvement of Rackspace Managed EDR services through custom development, automation and integration; in collaboration with SecOps Engineering and other Security Engineering team(s) Maintain close working relationships with relevant teams and individual key stakeholders, such as incident response and disaster recovery teams as well as information security etc. Co-ordinate with vendor for issue resolution. Required to work flexible timings. Skills Experience Should have 8+ years experience in Security Engineering. Experience working in either large, enterprise environments or managed security services environments with a focus on Endpoint Detection Response. Experience of working with cloud native Endpoint Security and Endpoint Detection Response (EDR) tools such as Crowdstrike, Microsoft Defender for Endpoint and/or Microsoft Defender for Cloud. Experience of working in two (or more) of the following additional security domains: SIEM platforms such as Microsoft Sentinel (preferred), Google Chronicle, Splunk, QRadar, LogRhythm, Securonix etc. AWS (Amazon Web Services) Security Hub including AWS Guard Duty, AWS Macie, AWS Config and AWS CloudTrail . Experience of analysing malware and email headers, and has skills in network security, intrusion detection and prevention systems; operating systems; risk identification and analysis; threat identification and analysis and log analysis. Experience of security controls, such as network access controls; identity, authentication, and access management controls (IAAM); and intrusion detection and prevention controls. Knowledge of security standards (good practice) such as NIST, ISO27001, CIS (Center for Internet Security), OWASP and Cloud Controls Matrix (CCM) etc. Knowledge of scripting and coding with languages such as Terraform, python, javascript, golang, bash and/or powershell. Knowledge of Malware reverse engineering, threat detection and threat hunting. Computer science, engineering, or information technology related degree (although not a strict requirement) Holds one, or more, of the following certificates (or equivalent): - Microsoft Certified: Azure Security Engineer Associate (AZ500) Microsoft Certified: Security Operations Analyst Associate (SC-200) Systems Security Certified Practitioner (SSCP) Certified Cloud Security Professional (CCSP) GIAC Certified Incident Handler (GCIH) GIAC Security Operations Certified (GSOC) CrowdStrike admin Certified A highly self-motivated and proactive individual who wants to learn and grow and has an attention to detail. A great analyser, trouble-shooter and problem solver who understands security operations, programming languages and security architecture. Highly organised and detail oriented. Ability to prioritise, multitask and work under pressure. An individual who shows a willingness to go above and beyond in delighting the customer. A good communicator who can explain security concepts to both technical and non-technical audiences.

What we re looking for To support our continued success and deliver a Fanatical Experience to our customers, Rackspace Cyber Defence is looking for an Indian based Threat Vulnerability Management Analyst to support Rackspace s strategic customers. This role is particularly well-suited to a self-starting, experienced and motivated Threat Vulnerability Management Analyst, who has a proven record of accomplishment in the identification, evaluation, prioritisation and coordinating the remediation of threats and vulnerabilities across larger estate. As a Threat Vulnerability Management Analyst, you will be responsible for responding to threats posed across Customer on-premises, private cloud, public cloud and multi-cloud workloads environments. The primary focus to manage the vulnerabilities in customer environment, which may indicate malicious activity, and determining if threats are real or not. You will also be required to liaise closely with the customer s key stakeholders to address the risk. Key Accountabilities Lead vulnerability assessments and scans using the Qualys tool to identify security weaknesses across applications and systems. Expertly set up and configure the Qualys virtual scanner for comprehensive assessments. Analyse and assess vulnerability reports in a professional manner, ensuring clarity and actionable insights for stakeholders. Prioritize vulnerabilities based on risk assessment and produce detailed reports for stakeholders. Collaborate with IT and security teams to develop and implement remediation plans for identified vulnerabilities. Track remediation efforts and provide ongoing updates on progress to management and clients. Conduct regular calls with clients to discuss vulnerability findings, remediation strategies, and improvement recommendations. Monitor vulnerability remediation efforts and provide updates to management. Maintain and optimize the configuration of the Qualys tool for accurate scanning and reporting. Stay updated on emerging threats, vulnerabilities, and industry best practices to enhance the vulnerability management strategy. Conduct training sessions for staff on vulnerability awareness and management processes. Familiar with industry standard security best practices and vulnerability management process including compliance reporting. Willing to work in flexible working hours. Skills Experience At least 5 years of experience as a Threat Vulnerability Management along with remediation. Need experience driving the remediation process and a strong understanding of patch management. Experience with vulnerability management tools such as Qualys, Tenable and Skybox. Experience of working in large scale, public cloud environments and with using cloud native security monitoring tools such as: - Microsoft Sentinel, Microsoft Defender for Cloud and Microsoft 365 Defender GCP (Google Cloud Platform) security tools such as Chronicle and Security Command Centre oAWS (Amazon Web Services) security tools such as AWS Security Hub, AWS Guard Duty, AWS Macie, AWS Config and AWS CloudTrail Knowledge of IT (Information Technology) security best practices including operating systems (Windows, Unix, Linux), end-user application, and network security. Good to have experience around VM process around APIs, Containers, Mobile. Knowledge of security standards (good practice) such as NIST, ISO27001, CIS (Center for Internet Security), OWASP and Cloud Controls Matrix (CCM) etc. Good communication skills and should be able to work with multiple geography customers. Preferred Qualifications: Computer science / Information Technology related Engineering degree preferred. Holding one of the following with be good to have - Qualys Certified Specialist CISSP CISM CEH.