Acquarius Capstorm Limited

Acquarius Capstorm Limited hiring on behalf of an International Optical Company Join a Global Force in Optical Retail A leading player in the international optical industry, headquartered in Germany, is expanding its hybrid marketing team in India . We're looking for a Performance Marketing Specialist with deep expertise in Google Ads and Microsoft Advertising to help scale our paid media success across global markets. About the Role As a Performance Marketing Specialist , you will own the strategy and execution of high-impact campaigns across Google and Microsoft advertising platforms. Your mission? Drive growth through data-driven decisions, customer-centric targeting, and smart budget allocation. Responsibilities Campaign Management & Lead Generation Launch and optimize campaigns on: Google Ads : Search, Display, YouTube, Shopping, Performance Max Microsoft Ads : Search, Display, Audience Network Conduct keyword research , audience segmentation, and A/B testing Implement smart bidding strategies like Target CPA and Target ROAS Performance Optimization & Insights Monitor key metrics: CTR, CPC, CPA, ROAS, Conversion Rate Use analytics tools: GA4, GTM, Microsoft Clarity, Looker Studio, Power BI Report actionable insights to internal teams and global stakeholders Budget & Growth Strategy Manage and optimize budgets to maximize ROI Identify scaling opportunities for top-performing campaigns Keep up with ad platform innovations and industry best practices Collaboration & Experimentation Work with design, SEO, and content teams for cohesive campaign execution Test new formats like Demand Gen and Microsoft Audience Ads Align paid media with broader brand and growth objectives Requirements 3+ years of hands-on experience with Google Ads and Microsoft Ads Proven success in B2C or lead generation campaigns Strong knowledge of GA4, GTM, conversion tracking , and Excel/Sheets (SQL is a plus) Google and/or Microsoft Ads certifications (preferred) Excellent communication skills in cross-cultural, remote environments Bonus: Experience with Meta Ads, LinkedIn , or A/B testing tools like VWO What We Offer Be part of a leading European brand in the optical sector Hybrid work opportunity based in India Biannual travel opportunities to Europe for collaboration and workshops Competitive salary + performance-based bonuses Payroll handled via Acquarius Capstorm Limited (consulting firm in IT, retail & marketing) Access to top-tier marketing platforms, learning programs, and a growth-focused culture Ready to Go Global? Submit your application via LinkedIn! Show more Show less

Acquarius Capstorm Limited hiring on behalf of an International Optical Company Join a Global Force in Optical Retail A leading player in the international optical industry, headquartered in Germany, is expanding its hybrid marketing team in India . We're looking for a Performance Marketing Specialist with deep expertise in Google Ads and Microsoft Advertising to help scale our paid media success across global markets. About the Role As a Performance Marketing Specialist , you will own the strategy and execution of high-impact campaigns across Google and Microsoft advertising platforms. Your mission? Drive growth through data-driven decisions, customer-centric targeting, and smart budget allocation. Responsibilities Campaign Management & Lead Generation Launch and optimize campaigns on: Google Ads : Search, Display, YouTube, Shopping, Performance Max Microsoft Ads : Search, Display, Audience Network Conduct keyword research , audience segmentation, and A/B testing Implement smart bidding strategies like Target CPA and Target ROAS Performance Optimization & Insights Monitor key metrics: CTR, CPC, CPA, ROAS, Conversion Rate Use analytics tools: GA4, GTM, Microsoft Clarity, Looker Studio, Power BI Report actionable insights to internal teams and global stakeholders Budget & Growth Strategy Manage and optimize budgets to maximize ROI Identify scaling opportunities for top-performing campaigns Keep up with ad platform innovations and industry best practices Collaboration & Experimentation Work with design, SEO, and content teams for cohesive campaign execution Test new formats like Demand Gen and Microsoft Audience Ads Align paid media with broader brand and growth objectives Requirements 3+ years of hands-on experience with Google Ads and Microsoft Ads Proven success in B2C or lead generation campaigns Strong knowledge of GA4, GTM, conversion tracking , and Excel/Sheets (SQL is a plus) Google and/or Microsoft Ads certifications (preferred) Excellent communication skills in cross-cultural, remote environments Bonus: Experience with Meta Ads, LinkedIn , or A/B testing tools like VWO What We Offer Be part of a leading European brand in the optical sector Hybrid work opportunity based in India Biannual travel opportunities to Europe for collaboration and workshops Competitive salary + performance-based bonuses Payroll handled via Acquarius Capstorm Limited (consulting firm in IT, retail & marketing) Access to top-tier marketing platforms, learning programs, and a growth-focused culture Ready to Go Global? Submit your application via LinkedIn! Show more Show less

Acquarius Capstorm Limited hiring on behalf of an International Optical Company Join a Global Force in Optical Retail A leading player in the international optical industry, headquartered in Germany, is expanding its hybrid marketing team in India . We're looking for a Performance Marketing Specialist with deep expertise in Google Ads and Microsoft Advertising to help scale our paid media success across global markets. About the Role As a Performance Marketing Specialist , you will own the strategy and execution of high-impact campaigns across Google and Microsoft advertising platforms. Your mission? Drive growth through data-driven decisions, customer-centric targeting, and smart budget allocation. Responsibilities Campaign Management & Lead Generation Launch and optimize campaigns on: Google Ads : Search, Display, YouTube, Shopping, Performance Max Microsoft Ads : Search, Display, Audience Network Conduct keyword research , audience segmentation, and A/B testing Implement smart bidding strategies like Target CPA and Target ROAS Performance Optimization & Insights Monitor key metrics: CTR, CPC, CPA, ROAS, Conversion Rate Use analytics tools: GA4, GTM, Microsoft Clarity, Looker Studio, Power BI Report actionable insights to internal teams and global stakeholders Budget & Growth Strategy Manage and optimize budgets to maximize ROI Identify scaling opportunities for top-performing campaigns Keep up with ad platform innovations and industry best practices Collaboration & Experimentation Work with design, SEO, and content teams for cohesive campaign execution Test new formats like Demand Gen and Microsoft Audience Ads Align paid media with broader brand and growth objectives Requirements 3+ years of hands-on experience with Google Ads and Microsoft Ads Proven success in B2C or lead generation campaigns Strong knowledge of GA4, GTM, conversion tracking , and Excel/Sheets (SQL is a plus) Google and/or Microsoft Ads certifications (preferred) Excellent communication skills in cross-cultural, remote environments Bonus: Experience with Meta Ads, LinkedIn , or A/B testing tools like VWO What We Offer Be part of a leading European brand in the optical sector Hybrid work opportunity based in India Biannual travel opportunities to Europe for collaboration and workshops Competitive salary + performance-based bonuses Payroll handled via Acquarius Capstorm Limited (consulting firm in IT, retail & marketing) Access to top-tier marketing platforms, learning programs, and a growth-focused culture Ready to Go Global? Submit your application via LinkedIn! Show more Show less

Job Overview We are seeking a motivated and experienced German Language Teacher to collaborate with and support a Senior German Teacher at our institute in Cochin. This position is ideal for candidates with prior teaching experience, a passion for the German language, and a commitment to fostering students’ academic and linguistic growth. Key Responsibilities Assisting in Teaching: Work alongside the Senior German Teacher to deliver dynamic and engaging German language lessons. Support the senior teacher in conducting group and one-on-one classes tailored to students’ proficiency levels. Assist in the preparation of teaching materials, assignments, and interactive classroom activities. Student Support: Provide additional guidance to students requiring extra help with German. Address student queries and reinforce concepts covered in class. Help students develop strong communication skills in German, with a focus on conversational fluency, ensuring they are confident in real-life language use. Lesson Preparation: Collaborate with the senior teacher to develop detailed lesson plans, presentations, and engaging content. Research and suggest innovative teaching methods to improve the learning experience. Assessment and Feedback: Assist in administering and marking tests, assignments, and projects. Help maintain accurate student records and monitor individual progress. Classroom Management and Activities: Ensure the classroom environment is well-organised and conducive to effective learning. Assist in planning and coordinating German cultural events, workshops, and extracurricular activities. Professional Development: Observe and learn from the Senior German Teacher’s methodologies to enhance your own teaching skills. Attend training sessions and workshops to deepen your expertise in German language instruction. Required Qualifications and Skills Education: Certification in German language proficiency (minimum B2 level or higher as per CEFR standards). Experience: 3–5 years of experience in teaching the German language to diverse groups of learners. Skills: High proficiency in German (B2/C1 level or above). Excellent communication and teamwork skills. Adaptability, patience, and enthusiasm for teaching. Basic familiarity with digital teaching tools. Inspire students to explore the German language while building a fulfilling teaching career with us! Show more Show less

Acquarius Capstorm Limited hiring on behalf of Resonate On the heels of market expansion and growth, Resonate is hiring a QA Lead to join our new office in Kochi, India. Resonate is an Australian scale-up organisation that offers an enterprise Customer Experience (CX) platform (SaaS). Our Voice of Customer and Voice of Employee platform leverages the latest technology—including machine learning, text analytics , and data visualisations —to help close the loop faster and deliver actionable insights to leading companies. Resonate has a growing portfolio of flagship clients and rapidly increasing brand recognition in the CX space. Here is what you can expect: The freedom to be 100% yourself The opportunity to take ownership and support our QA capability offshore Leadership support and career growth as we scale our international team A culture that values quality, innovation, and collaboration Exposure to global SaaS operations and startup dynamics To thrive in this role, you must be passionate about quality, highly organized, skilled at time management, and an effective problem solver. You will take full ownership of product quality and contribute to the success of the broader team. As a QA Lead, your key responsibilities will include: Leading the India-based QA team, ensuring high-quality deliverables across manual and automated testing Working closely with Engineering, Product, and Customer Success teams to embed quality throughout the SDLC Designing and executing comprehensive test plans and test cases across multiple projects Driving automation efforts to ensure optimal test coverage and code maintainability Managing test environments, data, and releases with a strong focus on risk mitigation Enhancing QA processes, maintaining documentation, and contributing to the team’s test maturity Reporting on QA metrics and identifying quality risks and improvement areas proactively Qualifications: We expect you to: Have 5+ years of QA experience, including 1–2 years in a leadership or senior QA role Demonstrate the ability to lead QA teams and drive cross-functional collaboration Be an excellent problem-solver who can think creatively and critically Bring a collaborative, can-do mindset to help achieve team goals Manage your time effectively and drive initiatives forward Show initiative, act with ownership, and get things done Communicate clearly and confidently—both written and verbal Stay curious, eager to learn, and energized by new challenges Technically, you should: Be confident in test design, planning, and execution for both manual and automated testing Have experience with automation tools such as Cypress, SpecFlow, Playwright , or similar Be familiar with BDD-style testing and Gherkin scenarios Possess SQL skills (preferably Microsoft SQL Server ) Have experience working with bug tracking systems, test management tools, and CI/CD integration Understand Agile practices and the full software development life cycle Education: Bachelor's degree in Engineering, Computer Science , or a related field What’s in store for you? Leadership development opportunities as we grow our India operations An exciting travel opportunity to our Sydney office to collaborate with the broader Resonate team Hands-on experience working in a truly cloud-native environment Regular exposure to cutting-edge technologies and emerging industry trends The chance to work in a high-impact role that helps shape the direction of a growing global business Ready to make an impact? Join a team where innovation is encouraged, ideas are valued, and your contributions directly influence the future of our platform. If you're a driven, quality-focused leader looking to grow in a global SaaS environment— we want to hear from you.

Acquarius Capstorm Limited hiring on behalf of Resonate Job Description: On the heels of market expansion and growth, Resonate is hiring a QA Lead to join our new office in Kochi, India. Resonate is an Australian scale-up organisation that offers an enterprise Customer Experience (CX) platform (SaaS). Our Voice of Customer and Voice of Employee platform leverages the latest technology - including machine learning, text analytics , and data visualisations - to help close the loop faster and deliver actionable insights to leading companies. Resonate has a growing portfolio of flagship clients and rapidly increasing brand recognition in the CX space. Here is what you can expect: The freedom to be 100% yourself The opportunity to take ownership and support our QA capability offshore Leadership support and career growth as we scale our international team A culture that values quality, innovation, and collaboration Exposure to global SaaS operations and startup dynamics To thrive in this role, you must be passionate about quality, highly organised, skilled at time management, and an effective problem solver. You will take full ownership of product quality and contribute to the success of the broader team. As a QA Lead, your key responsibilities will include: Leading the India-based QA team, ensuring high-quality deliverables across manual and automated testing Working closely with Engineering, Product, and Customer Success teams to embed quality throughout the SDLC Designing and executing comprehensive test plans and test cases across multiple projects Driving automation efforts to ensure optimal test coverage and code maintainability Managing test environments, data, and releases with a strong focus on risk mitigation Enhancing QA processes, maintaining documentation, and contributing to the team’s test maturity Reporting on QA metrics and identifying quality risks and improvement areas proactively Qualifications: We expect you to: Have 5+ years of QA experience, including 1–2 years in a leadership or senior QA role Demonstrate the ability to lead QA teams and drive cross-functional collaboration Be an excellent problem-solver who can think creatively and critically Bring a collaborative, can-do mindset to help achieve team goals Manage your time effectively and drive initiatives forward Show initiative, act with ownership, and get things done Communicate clearly and confidently—both written and verbal Stay curious, eager to learn, and energized by new challenges Technically, you should: Be confident in test design, planning, and execution for both manual and automated testing Have experience with automation tools such as Cypress, SpecFlow, Playwright , or similar Be familiar with BDD-style testing and Gherkin scenarios Possess SQL skills (preferably Microsoft SQL Server ) Have experience working with bug tracking systems, test management tools, and CI/CD integration Understand Agile practices and the full software development life cycle Education: Bachelor's degree in Engineering, Computer Science , or a related field What’s in store for you? Leadership development opportunities as we grow our India operations An exciting travel opportunity to our Sydney office to collaborate with the broader Resonate team Hands-on experience working in a truly cloud-native environment Regular exposure to cutting-edge technologies and emerging industry trends The chance to work in a high-impact role that helps shape the direction of a growing global business Ready to make an impact? Join a team where innovation is encouraged, ideas are valued, and your contributions directly influence the future of our platform. If you're a driven, quality-focused leader looking to grow in a global SaaS environment- we want to hear from you.

We're Hiring: German Language Teacher – Join Acquarius Capstorm Location: Kochi, Kerala Working Days: Monday to Friday Experience: 3+ Years Type: Full-time | On-site About Acquarius Capstorm: At Acquarius Capstorm, we provide high-quality German language training to both students and working professionals aiming to study, work, or settle in Germany. Our mission is to equip learners with practical language skills and certification support for real-world success. About the Role: We are looking for a dedicated German Language Teacher to join our Kochi team. You will be responsible for training a diverse group of learners from college students to working professionals—at various proficiency levels (A1 to B2). Your role will focus on delivering effective lessons, preparing students and working professionals for international certifications, and guiding them toward their academic or professional goals. Key Responsibilities: Teach German language courses (A1–B2) to students and professionals in classroom. Create structured lesson plans and tailored learning content. Prepare learners for exams like Goethe, TELC, and similar certifications. Track individual progress and offer personalized feedback. Contribute to curriculum updates, workshops, and internal academic improvements. Requirements: Minimum 3 years of experience teaching German. B2 or higher certification in German (Goethe or equivalent). Experience training mixed-age learners (students and professionals). Strong communication, adaptability, and classroom management skills. Passionate about helping learners achieve global goals. What We Offer: Supportive and collaborative team culture. Monday to Friday work schedule. Competitive salary based on experience and performance. Opportunity to grow with a fast-expanding education brand.

You will be responsible for collaborating with and supporting a Senior German Teacher at our institute in Cochin. Your role will involve delivering dynamic and engaging German language lessons, conducting group and individual classes, and preparing teaching materials and activities. Additionally, you will provide guidance to students needing extra help, address queries, and assist in developing strong communication skills in German. Collaborating with the Senior German Teacher, you will develop detailed lesson plans, presentations, and innovative teaching methods to enhance the learning experience. You will also assist in administering tests, marking assignments, maintaining student records, and monitoring progress. Ensuring a well-organised classroom environment conducive to effective learning is essential, along with planning German cultural events, workshops, and extracurricular activities. To qualify for this role, you must hold a certification in German language proficiency (minimum B2 level or higher) and have at least 3-5 years of experience in teaching German to diverse groups. Proficiency in German at B2/C1 level or above, excellent communication and teamwork skills, adaptability, patience, enthusiasm for teaching, and basic familiarity with digital teaching tools are essential for success in this position. By observing and learning from the Senior German Teacher's methodologies and attending training sessions, you can further enhance your teaching skills and deepen your expertise in German language instruction. Join us in inspiring students to explore the German language and embark on a fulfilling teaching career!,

Acquarius Capstorm Limited is representing a renowned Optical Retail Chain based in Germany, and they are currently seeking experienced Optometrists from India for full-time positions across multiple cities in Germany. As an Optometrist, you will play a key role in managing daily store operations, ensuring exceptional customer experiences, and utilizing cutting-edge automated equipment to assist customers in finding the perfect optical solutions. Your responsibilities will include welcoming customers, conducting eye tests using our specialized optical equipment, analyzing results to recommend suitable lenses, informing customers about promotions and product options, upselling additional products and services, overseeing store operations to maintain high service standards, and maintaining accurate customer and sales records in adherence to German retail and healthcare regulations. To be considered for this opportunity, you must hold a Bachelors or Masters degree in Optometry from an H+ listed university in the German Anabin database, with a degree rating of entspricht or gleichwertig. Additionally, you should have at least 2-3 years of experience in optometry, preferably with exposure to retail or store management. A willingness to complete German language training up to B2 level before commencing work is essential. In return, we offer assistance with the visa and relocation process, German language training up to A1B2 level prior to relocation, guidance for Anabin and ZAB recognition, a competitive salary package, including health insurance and benefits, and opportunities for career advancement within a modern, high-tech optical retail chain. To apply for this position, please submit the following documents along with your application: - CV - Degree certificates - Anabin verification results (H+ university and entspricht/gleichwertig degree rating) OR ZAB Statement of Comparability If you meet the requirements and are eager to be a part of a respected optical retail chain in Germany, we encourage you to apply and take the next step in your optometry career.,

As a QA Lead at Resonate, you will have the freedom to be yourself and take ownership of supporting the QA capability offshore. You can expect leadership support and career growth opportunities as the international team scales up. The culture at Resonate values quality, innovation, and collaboration, providing exposure to global SaaS operations and startup dynamics. Your key responsibilities as a QA Lead will include: - Leading the India-based QA team to ensure high-quality deliverables through manual and automated testing - Collaborating with Engineering, Product, and Customer Success teams to embed quality throughout the SDLC - Designing and executing comprehensive test plans and test cases for multiple projects - Driving automation efforts for optimal test coverage and code maintainability - Managing test environments, data, and releases with a focus on risk mitigation - Enhancing QA processes, maintaining documentation, and contributing to the team's test maturity - Reporting on QA metrics, identifying quality risks, and proactively suggesting improvement areas To thrive in this role, you should: - Have 5+ years of QA experience, with at least 2 years in a leadership or senior QA role - Demonstrate leadership skills to drive cross-functional collaboration - Be a creative problem-solver with effective time management skills - Possess a collaborative mindset to achieve team goals - Take initiative, act with ownership, and communicate clearly both in writing and verbally - Stay curious, eager to learn, and energized by new challenges Technically, you should: - Be proficient in test design, planning, and execution for manual and automated testing - Have experience with automation tools like Cypress, SpecFlow, or Playwright - Be familiar with BDD-style testing and Gherkin scenarios - Possess SQL skills, preferably with Microsoft SQL Server - Have worked with bug tracking systems, test management tools, and CI/CD integration - Understand Agile practices and the full software development life cycle Education: - Bachelor's degree in Engineering, Computer Science, or a related field If you are a quality-focused leader looking to make an impact in a global SaaS environment, Resonate welcomes your application.,

About Resonate Resonate is a fast-growing Australian SaaS company in the customer-experience space, trusted by leading Australian and international brands. We’re dynamic, curious and, above all, fun. Our culture is open and supportive—people who want to learn, grow and be part of something special do their best work here. It’s a great environment to build skills quickly while riding a rocket ship. We’re on an exciting journey and we’d love you to join us. We are looking for a Junior Software Developer to join our development team in Kochi. This is a full-time, office-based role offering the opportunity to work on innovative customer experience technology solutions built using modern software development practices and cloud-native architecture. Key Responsibilities: Collaborate in an Agile development environment with Product Designers, Customer Success Managers, Engineers, and QA professionals Design, implement, and test software and configuration upgrades throughout the development lifecycle Maintain software configuration in line with documentation and coding standards Follow established procedures and best practices for clean, maintainable code Technical Skills Required: Bachelor’s degree in Software/Computer Engineering, Computer Science, Electronics, or related fields Strong foundation in software engineering principles, including algorithms and data structures Proficiency in at least one object-oriented programming language (e.g., .NET C#) Working knowledge of relational databases and SQL (basic to intermediate queries) Exposure to front-end frameworks such as Vue.js or similar Familiarity with source control tools (e.g., Git); knowledge of CI/CD workflows is a plus Soft Skills: Customer-focused mindset – can understand and prioritize user needs Self-motivated and eager to grow within the company Strong team collaboration and communication skills Passionate about learning new tools and staying up to date with tech trends Comfortable working in a fast-paced, hands-on environment Education: Bachelor’s degree in Engineering, Computer Science, or a related field What’s in store for you: Strong career development opportunities within Acquarius Capstorm Work with a cloud-native technology stack Exposure to modern tools and development methodologies Be part of a team making a real impact in the CX tech space Ready to make an impact? Join a team where innovation is encouraged, ideas are valued, and your contributions help shape the future of our platform. If you’re a passionate, quality-driven engineer looking to grow your career — we’d love to hear from you. Job Type: Full-time Working style & benefits (India) Hours: Aligned to Sydney business hours (AEST/AEDT), flexible by discussion Setup: Hybrid—work from the Kochi office; occasional travel for events Compensation: Competitive CTC + performance bonus (demo, lead and pipeline KPIs) Perks: Modern MarTech stack, high-velocity growth environment, annual visit to Head Office, the freedom to be 100% yourself

Are you the growth leader we’re looking for? Are you data-driven and customer-obsessed? Do you love turning intent into pipeline? Can you partner with Sales, ship experiments fast, and scale what works? If you thrive in collaborative, high-ownership teams—and you’re excited to build a repeatable digital engine—this role is for you. About Resonate Resonate is a fast-growing Australian SaaS company in the customer-experience space, trusted by leading Australian and international brands. We’re dynamic, curious and, above all, fun. Our culture is open and supportive—people who want to learn, grow and be part of something special do their best work here. It’s a great environment to build skills quickly while riding a rocket ship. We’re on an exciting journey and we’d love you to join us. Role summary Own end-to-end digital demand generation and website growth for our enterprise B2B SaaS product. Plan and run campaigns, optimise the site, and turn traffic into qualified demos and pipeline—working closely with Sales and Product Marketing. Primary markets: Australia, USA, UK, and Europe . Quarterly outcomes (examples) Qualified demo requests from digital channels MQLs from content/collateral and campaigns Organic traffic growth and improved conversion rates Customer reviews (e.g., G2) via compliant, non-gated motions What you’ll do Run campaigns: Search, LinkedIn, retargeting and partner/marketplace programmes Website & CRO: Own UX/speed/IA; A/B test pages, forms and offers SEO: Keyword strategy, on-page optimisation, internal linking; technical audits Reviews & marketplaces: Operate compliant review motions; optimise profiles and referral flows Analytics & ops: GA4, GSC, Tag Manager, pixels/UTMs, consent and conversion tracking; weekly dashboards Prospect lists: Build targeted lists for campaigns and SDR follow-up ABM & Sales alignment: Target-account lists, intent signals, SLAs and win–loss insights Budget & vendors: Manage budgets, CAC/CPL targets and agency/freelancer output Experiments & AI: Maintain a test backlog; use AI for copy, audiences and insights within brand/compliance Webinars: Plan and run webinars to generate pipeline Tools you’ll use Google Ads, LinkedIn Ads, GA4, Google Search Console, Tag Manager, Looker/Data Studio, Ahrefs/Semrush, Hotjar/VWO/Optimizely, Pipedrive, ZoomInfo (or similar). What we’re looking for 4–7 years in B2B SaaS digital growth/demand gen (enterprise motion a plus) Proven impact on demo/lead targets and funnel conversion Hands-on with SEO, paid media, CRO and analytics; strong copy + numbers mindset Excellent collaboration with Sales/SDR teams; clear written English (UK style) Nice to have G2/marketplace ops, webinars/virtual events, basic HTML/CSS, SQL/BI familiarity Working style & benefits (India) Hours: Aligned to Sydney business hours (AEST/AEDT), flexible by discussion Setup: Hybrid—work from the Kochi office; occasional travel for events Compensation: Competitive CTC + performance bonus (demo, lead and pipeline KPIs) Perks: Modern MarTech stack, high-velocity growth environment, annual visit to Head Office, the freedom to be 100% yourself Ready to make an impact? Send your CV and a short note on a campaign you ran that moved demos/MQLs the most—what you tested, what you learned, and the result. We can’t wait to meet you.

Resonate is an Australian-founded tech company with a growing presence in India. We build an enterprise Customer Experience (CX) SaaS platform that helps leading companies listen to their customers and employees, close the loop faster, and act on insights. Our Voice of Customer and Voice of Employee platform leverages machine learning, text analytics, and powerful data visualizations to deliver actionable insights. We’re trusted by flagship customers globally and continue to grow our brand recognition in the space. We’re looking for an Application Support Engineer to strengthen our team in Kochi, India. In this role, you will play a crucial part in maintaining and innovating within our cloud- based SaaS product, hosted 100% on Microsoft Azure. Responsibilities: Support daily operations of cloud environments on Microsoft Azure Improve monitoring, stability, and reliability of the platform Own incident response end to end Identify and implement automation opportunities Manage automated and manual deployments Maintain, upgrade, harden, and patch VMs Document processes and propose new procedures to improve operations Handle 2nd and 3rd level service requests Collaborate closely within a highly technical, multi-skilled team Technical Competencies: Strong skills in Microsoft SQL Server and PowerShell Solid experience in infrastructure or SaaS architecture Trained, certified, or experienced in Microsoft Azure Good understanding of Windows, virtualization, and networks Strong troubleshooting skills under SLA constraints A mindset focused on automation and integration About You: You take pride in your work and aim to make a difference You’re a team player who demonstrates ownership and gets things done You communicate clearly, ask for help when needed, and provide it when others need support You can manage multiple assignments in a fast-paced environment You’re hungry to learn, passionate about technology, and stay on top of trends Qualifications: Degree in IT, networking, computer science, or equivalent Minimum 3 years of industry experience in operations, infrastructure, or a similar role Nice to Haves: Experience in a SaaS product company Familiarity with ISMS (ISO27001/GDPR) ITIL Certification What You’ll Get at Resonate: Support and guidance to grow within your role and beyond Work with highly skilled peers in a culture of knowledge sharing Be part of a growing and fun culture that you help shape Opportunities to work with cutting-edge technologies and approaches This is your chance to join a company entering its next chapter of growth. If you’re a creative thinker who loves problem-solving and delivering excellence, we’d love to hear from you. Please include a short cover letter on why you believe you’re a good fit for this role This is an on-site role in our Kochi office Applicants must be eligible to work in a permanent position in India