36071 Servicenow Jobs - Page 26

Location : Mumbai / Pune Job Description Global L2 Support French Language Expert Position Title Global L2 Support French Language Expert Experience Level Expert 7 Years Location Global RemoteOnsite Department IT Service Delivery Global Support Role Summary The Global L2 French Language Expert will provide endtoend Level 2 technical and language support to international users ensuring accurate translation effective communication and resolution of incidents in the Frenchspeaking regions The candidate must possess strong technical acumen nativelevel fluency in French and excellent English communication skills Key Responsibilities Provide advanced L2 technical support for global business applic...

Role Overview: As a Cross Technology Managed Services Engineer (L2) at NTT DATA, you will be an essential part of maintaining clients" IT infrastructure and systems. Your expertise will be crucial in proactively monitoring, identifying, investigating, and resolving technical incidents and problems to ensure smooth operations. You will play a key role in restoring services and ensuring client satisfaction. Key Responsibilities: - Manage work queues, address incidents and requests within SLAs, and update tickets with actions taken. - Identify, analyze, and log issues to prevent escalations, maintaining service quality. - Collaborate with teams and clients to provide second-level support, ensur...

**Job Description:** You will be collaborating with business users to gather and analyze functional requirements. Additionally, you will participate in full-cycle Oracle Financials implementations or support engagements. Troubleshooting and resolving AP-related issues to ensure timely support for month-end and year-end closing activities will be part of your responsibilities. Moreover, you will be responsible for developing and maintaining functional documentation, test scripts, user guides, and training materials. Your role will also involve conducting user training, providing ongoing production support, and coordinating with technical teams for various reports, interfaces, conversions, ext...

Role Overview: As a Senior Consultant in HR Transformation at EY, you will have the opportunity to be a part of a leading global professional services organization and play a key role in the growth of the People Consulting team. Your main responsibility will be to conduct in-depth analysis of current business processes, develop strategic plans for transformation, and build trusted relationships with clients to ensure their objectives are met. Key Responsibilities: - Conduct detailed analysis of current business processes to identify areas for improvement and develop strategic plans for transformation - Create a compelling business case outlining the financial feasibility and benefits of the ...

Job Description: You will be responsible for receiving, reviewing, and accurately entering a high volume of supplier invoices into Concur for multiple global regions. Your key responsibilities will include: - Verifying invoice details such as vendor information, invoice number, date, and purchase order (PO) matching to ensure flawless accuracy. - Validating goods receipts (GRNs) and ensuring invoice accuracy in terms of pricing and quantity. - Routing invoices for appropriate coding and approval through internal workflows. - Identifying and resolving discrepancies such as pricing errors, PO mismatches, and quantity differences by coordinating with procurement or vendors. - Identifying duplic...

As a Production Specialist in the Chief Security Office at Deutsche Bank, your role is crucial in ensuring the supply of IT services to the bank. You will be responsible for resolving events and complex issues, identifying opportunities to strengthen IT designs, partnering with product development, and providing technical expertise for support activities. Your key responsibilities include: - Resolving events and complex issues with an awareness of overlapping and different technology areas - Identifying opportunities to strengthen IT designs and provide value to the bank - Partnering with product development to ensure business needs are incorporated into product design and branding approache...

Description Role : Network Tools Engineer L4 Experience : 10+yrs Location : Preferably Chennai Remote Options also Available Mode : Permanent Shift : UK (Noon Shift) Job Description Mandate Skill : PowerShell Development Any Monitoring tools Experience Like Solarwinds OR logic Monitor Network Tools Engineer L4 / Automation Engineer SolarWinds Powershell development We are seeking a highly skilled SolarWinds Engineer to manage, optimize and automate various functions of our SolarWinds platform. The ideal candidate will have a strong understanding of the SolarWinds Orion suite, with experience in maintenance and troubleshooting of the platform as well as PowerShell Development. This role plays...

As an Associate Software Engineer at Carelon Global Solutions India, your role will involve collaborating closely with multiple application and technology teams. You will be responsible for monitoring and reporting compliance with BCDR Guidance and Policy, updating and approving Recovery Guides annually, tracking compliance with BCDR Guidance and Policy, and supporting the Global Business Resilience team in reviewing Vendor Business Continuity Plans to ensure vendors meet Elevance Health requirements. **Key Responsibilities:** - Provide application development consultation to IT partners, including testing, walkthroughs, and problem resolution to ensure the overall success of application del...

In this role at NVIDIA, you will be responsible for managing and leading the Network Support team within the IT Infrastructure organization. Your main focus will be on ensuring and improving the network health through operational signals and customer experience metrics. You will work closely with leadership to evolve the support model into a more data-driven, automated, and SRE model. Additionally, you will provide technical leadership, direction, and strategy for a team of reliability experts focusing on networking support and operations. Your role will involve setting the technical vision, strategy, and roadmap for network operations in collaboration with key infrastructure and partner tea...

Required Technical Skill Set (Skill Name) - ServiceNow ITSM development Desired Competencies (Technical/Behavioral Competency) Must-Have Digital : ServiceNow_IT Service Management ServiceNow ServiceNow_ITAM (IT Asset Management) Good-to-Have ServiceNow GRC : Integrated Risk Management Role descriptions / Expectations from the Role ServiceNow ITSM development experince is must Developing and configuring ServiceNow applications and workflows. Implementing integrations with other systems using APIs and web services. Collaborating with IT teams to gather and analyze requirements. Performing regular system maintenance, such as upgrades and patch management.

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description You will produce new business sales revenue from a SaaS license mode...

Job Purpose We are hiring a ServiceNow Support Engineer (L2/L3) to manage advanced technical support, resolve escalations, and ensure the stability and performance of the ServiceNow platform. The role includes handling complex incidents, driving RCA, and implementing platform enhancements and integrations. Roles & Responsibilities Provide L2/L3 support for ServiceNow, resolving escalated incidents and service requests. Troubleshoot complex platform issues, performance problems, data errors, and integration failures. Lead major incident resolution and contribute to Root Cause Analysis (RCA). Configure and enhance ServiceNow modules (UI policies, scripts, business rules, workflows). Develop ad...

Desired Competencies (Technical/Behavioral Competency) Must-Have Hands on experience on Inbound actions client scripts, UI Policies, Business rules, UI actions, Import sets, Transform Maps, Notifications, script Includes Hands on Experience on flow designer or Workflows Worke don Agile methodology Good Knowledge on Integrations SOAP or REST Root cause analysis for any production support Scripting experience is mandatory to have Must Have : ITSM, Service Catalog, Knowledge, Incident, Change Problem Good-to-Have Minimum 2 mandate details are mandate with two or 3 liners 1. GRC/ ITOM/ ITBM

Desired Competencies (Technical/Behavioral Competency) Must-Have ServiceNow ServiceNow GRC Integrated Risk Management ServiceNow Certified System Administrator Certification

Roles/Activities HAM Analyst: Configuration and maintenance of Hardware Asset Management Workspace for Operational Use Knowledge transfer to Hardware Asset Management Team on Hardware Asset Management Workspace for supporting day-to-day activities Ensure Correctness and Completeness of Asset related attributes being populated from Discovery as well as non-discoverable attributes Daily remediation of discrepancies and gaps reported through the ITAM Dashboards Hardware Model Management - Normalization of Hardware Models and population of Lifecycle data (EOL/EOS) from Content Library Alignment of Hardware Models and Service Catalog Establish and manage data Certification cycle for Product Owner...

Required Technical Skill Set (Skill Name) - ServiceNow CMDB Desired Competencies (Technical/Behavioral Competency) Must-Have Configures and Maintains Discovery Application Works closely with Configuration Manager in the population of CMDB Interfaces with Compute, Network, and Security teams to assure access and permissions. Resolving discovery errors related to permissions and access. Assuring completion of scheduled discovery jobs Assisting in the validation and testing of Discovery after upgrades Reviewing the environment for changes and new requirements that may drive changes to the Discovery solution. Assures downloads from the ServiceNow store occur monthly for CMDB Classes and Discover...

As a Resource Coordinator (Service Dispatcher) at Manayat Tech Park in Bangalore, your role is crucial in aligning field service technicians and engineers with customer needs. You will be responsible for planning, scheduling, and assigning resources with the appropriate skills for network-related service requests, technical troubleshooting, on-site support, and project-based deployments. Your primary roles and responsibilities include: - Dispatch & Scheduling - Manage real-time dispatch of infrastructure/network technicians and engineers. - Match resource skills and availability with customer service demands across U.S. time zones (EST & Central). - Coordinate with FSO Managers, SDO Managers...

Job Purpose We are seeking an experienced and highly skilled Senior APM Engineer to lead the implementation, optimization, and support of application performance monitoring solutions across our enterprise environment. The ideal candidate will have deep hands-on experience with AppDynamics, strong analytical skills, and a proven ability to drive performance improvements across complex, distributed applications Role & Responsibilities Lead the design, deployment, and configuration of AppDynamics APM across enterprise applications, infrastructure, and services. Develop and maintain custom dashboards, health rules, and alerts for critical applications and business transactions. Analyze performan...

Desired Competencies (Technical/Behavioral Competency) Must-Have 5+ years of ServiceNow development experience with a focus on ITOM applications . Strong knowledge of Discovery, Service Mapping, Event Management, and Orchestration . Proficiency in JavaScript, Glide API, MID Server configuration, and IntegrationHub . Hands-on experience integrating with monitoring tools ( SolarWinds, Splunk, Dynatrace, AppDynamics, Nagios ). Experience in CMDB architecture, CI classes, relationships, and reconciliation rules . ServiceNow Certified System Administrator (CSA) . ServiceNow Certified Implementation Specialist ITOM (preferred). Good understanding of ITIL v4 processes (Event, Incident, Change, Conf...

ITSM - Detail-oriented and proactive ITSM Analyst to support, implement, and optimize IT Service Management processes and tools. Instrumental in ensuring high levels of IT service quality through effective incident, change, problem, and request management. Monitor and manage ITSM processes including Incident, Problem, Change, Configuration, and Request Management Work with cross-functional IT teams to ensure compliance with SLAs and continual service improvement Administer and support ITSM tools (e.g., ServiceNow, BMC Remedy, Fresh services Identify process gaps and propose enhancements to improve service delivery Generate and analyze operational reports and dashboards Ensure documentation f...

Experienced in building ServiceNow applications using JavaScript, ServicePortal, and UI components. Skilled in AJAX, JSON, HTML, XML, CSS, SOAP, REST, and Agile. Strong in reusability, quick learning, and cross-functional collaboration.

Required Technical Skill Set (Skill Name) : ServiceNow HRSD, Rest, SOAP Desired Competencies (Technical/Behavioral Competency) Must-Have HRSD As a ServiceNow HRSD Specialist be instrumental in designing, configuring, implementing, and optimizing HRSD solutions on the ServiceNow platform. Your role ensures smooth HR workflows, elevated employee experiences, and seamless integrations with HR systems. Key Responsibilities 1) Lead end-to-end processesrequirements gathering, design, development, testing, deployment, and operational supportespecially for modules like HR Case Management, HR Employee Relation, Employee Service Centre, Knowledge Management, Employee Journey Management, and Agent Work...

You will be working as a Servicenow-Custom App with the following responsibilities and qualifications: **Role Overview:** You will be leveraging your 6+ years of experience in the industry, with at least 5 years of relevant experience in ServiceNow. Your primary focus will be on NOW platform development, integrations using REST APIs, and custom app development. You should be proficient in writing optimal code using JS or any other ServiceNow scripting language. It is essential to stay updated with ServiceNow platform upgrades to ensure the efficiency of the applications you develop. **Key Responsibilities:** - Minimum 4 years of NOW platform development experience - Minimum 4 years of integr...

Role Overview: As a Solution Architect in AI Adoption Services at Adoptify AI | Sarder Inc. Ecosystem, you will be responsible for designing and driving enterprise-wide AI adoption programs using Adoptify AI's AdaptOps methodology. Your role will involve combining business process transformation, AI solution alignment, and user adoption strategy to ensure organizations smoothly transition from pilot to scaled AI impact. Key Responsibilities: - Lead discovery sessions to assess organizational AI readiness (people, process, platform). - Map business use cases to AdaptOps framework: Assess - Train - Validate - Scale. - Design AI adoption roadmaps covering strategy, governance, training, and rol...

Role Overview: As a Project Program Management Senior Analyst at NTT DATA in Bangalore, Karnataka (IN-KA), India, you will be responsible for managing project management processes, organizing tasks with the project team, tracking tasks for timely completion, coordinating communications, managing stakeholders, aligning with the Program PMO, and onboarding new stakeholders. Your role will require experience in software projects, ITSM-IR service management, defining efficient project management processes, reporting and tracking KPIs, working in an Agile environment, and utilizing tools like Jira, Confluence, and ServiceNow. Effective communication and stakeholder management are vital as you han...