5321 Servicenow Jobs - Page 29

About Us: Fortanix is a dynamic start-up solving some of the world's most demanding data protection challenges for companies and governments around the world. Our disruptive technology maintains data privacy across its entire lifecycle -- at rest, in motion, and in use across any enterprise IT infrastructure -- public cloud, on-premise, hybrid cloud, and SaaS. With key strategic partners like Microsoft, Intel, ServiceNow, and Snowflake, Fortanix customers like PayPal, Google & Adidas are reaping the benefits. Recognized by Gartner as a "Cool Vendor", Fortanix is revolutionizing cyber security. Join the revolution! Why work with us? We're seeking passionate people to work with us to change the very idea of how people use cloud computing. We take pride in making Fortanix a great place to work. Coworkers recognize that great ideas can come from anyone, and everyone is encouraged to jump in, contribute, and ask questions. In tackling the hardest problems, we believe that working together will produce better solutions. We are looking for a Software Engineer Intern who wants to learn about hybrid Cloud solutions, to join our R&D org. What you'll do (Duties and Responsibilities): Contribute to all aspects of the deployment and automation process, including: research, implementation, testing and documentation. Participate in monitoring and maintenance of current infrastructure Improve Continuous Integration/Continuous Delivery tools, processes and procedures Contribute to a friendly and helpful company culture Design, implement, test, and maintain one or more of: The backend of our cloud security platform, written in Rust, C Our Runtime Encryption® software for SGX, written in Rust and C Help deploy, monitor, and tune the performance of our software Follow security best practices (don't worry, we'll tell you what they are) Other comparable work from time to time as instructed Requirements What you'll need (Basic Qualifications) Understanding of software security principles, secure software development, and best practices for security Must have knowledge in Rust, C/C++, Java, JavaScript, Python, or Go Experience in software deployment tools such as Kubernetes or Docker Enrolled on a Bachelors' degree in Computer Science or similar field Strong debug skills, effective verbal and written communication skills, team oriented Experience developing cloud software services and an understanding of design for scalability, performance and reliability. Excellence in technical communication with peers and non-technical people. Excellent communication skills and high English proficiency Preferred Technical And Professional Expertise Knowledge in basic Cloud Architecture Experience in Rust and/or C++ Benefits Fortanix is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, religion, age, gender, gender identity, sexual orientation, or any other status. If you're interested in working in a fast-growing, exciting working environment - we encourage you to apply ! Show more Show less

Company Overview: At GrowthAXL , we’re on a mission to incubate and scale innovative product ideas from concept to market. We empower passionate teams to deliver high-impact solutions. If you excel at managing applications and optimizing workflows, this is your chance to lead critical support for our ServiceNow FSM solutions. Job Summary: We are seeking a proactive and experienced Application Support Lead to oversee and optimize the support and administration of our ServiceNow Field Service Management (FSM) applications . You will be responsible for managing day-to-day application operations, reviewing and improving existing FSM workflows, and configuring and implementing solutions in ServiceNow FSM to enhance service delivery. This role demands a strong background in ServiceNow FSM administration, process optimization, and team leadership. What We’re Looking For (Qualifications) Education: Bachelor’s degree in information technology, Computer Science, Engineering, or a related field. Experience: (6+years onwards) 6+ years of experience in application support or ServiceNow administration roles. At least 2+ years leading an application support or functional team. Proven experience supporting and configuring ServiceNow FSM applications. Strong background in reviewing, optimizing, and documenting FSM processes and workflows. Experience managing user issues, enhancements, and upgrades for ServiceNow modules. Technical Skills: Deep understanding of ServiceNow FSM modules, including work order management, dispatch, and mobile workforce enablement. Proficiency in configuring, customizing, and administering ServiceNow FSM and related modules. Familiarity with ServiceNow scripting, workflows, and integrations. Good grasp of ITIL and service management principles applied to FSM. Ability to analyze, document, and streamline complex field service processes. Certifications (Preferred): ServiceNow Certified System Administrator (mandatory). ServiceNow Field Service Management Implementation Specialist (preferred). ITIL Foundation Certification. Why We Are Different (Culture) Ownership: You’ll have the freedom to design and enhance FSM support processes. Innovation: Be at the forefront of leveraging ServiceNow FSM capabilities to drive efficiency. Collaboration: Work closely with cross-functional teams to deliver seamless field services. Customer First: Ensure our internal and external users receive reliable, high-quality support. Show more Show less

Requirement - Hands on experience with Service Mapping Vast experience in designing and implementing complex Workflows and Flows Catalog item development (including code and configuration logic) Perform integrations using ServiceNow orchestration or Integration Hub. Experience in using existing spokes and custom integration in single and distributed environment. Expert understanding on import sets and transform maps, working with external data sources, ServiceNow data mapping Hands-on coding and scripting (automation) experience using OO languages - JavaScript, Python and integrating same in workflows Proficient knowledge of Linux/ Windows OS and Bash/ Powershell scripting Proficiency in web technologies such as HTTP, REST/SOAP, AJAX, JSON Solid understanding of data structures, Application Scoping, algorithms, object-oriented design and design patterns Understands the concepts of Task-based applications, Core data and the interplay across the platform Knowledge of managing Update Sets, Releases and Clones as it pertains to SDLC across multiple ServiceNow instances Knowledge of ServiceNow CSM and familiarity with CSM to ITSM integrations Experience designing and configuring security in Domain Separated and CSM environments Show more Show less

Job Title : Release & Resource Manager Location: Noida, India Work Type : Work from Office Position Overview: The Release & Resource Manager is responsible for overseeing the planning, coordination, and execution of software releases across multiple teams and environments, while also managing resource allocation and utilization across the project portfolio. This role plays a key part in ensuring timely, quality releases while optimizing team capacity and resolving resource conflicts. Key Responsibilities : Release Management Plan, schedule, and manage software releases across development, testing, staging, and production environments. Coordinate with development, QA, DevOps, and operations teams to ensure successful release deployment. Maintain the release calendar and manage dependencies across teams and systems. Ensure change requests related to releases follow the proper approval and documentation process. Facilitate go/no-go decisions in collaboration with stakeholders. Resource Management Monitor resource allocation across multiple projects and teams, ensuring optimal utilization. Work with project and delivery managers to forecast resource needs based on project pipelines and priorities. Identify skill gaps and work with HR/recruitment to initiate hiring or upskilling where needed. Support onboarding of new resources and facilitate smooth integration into projects. Reporting & Governance Generate regular reports on release performance, issues, and team utilization. Maintain dashboards for leadership on capacity planning, project staffing, and release status. Collaborate with finance or operations to align resourcing with approved budgets. Required Skills & Qualifications : Minimum of 10+ Years of experience. Strong understanding of software development life cycle (SDLC), Agile and DevOps principles. Proficiency in tools like JIRA, JSM, Azure DevOps, ServiceNow, MS Project, or similar. Excellent communication, planning, and organizational skills. Ability to manage competing priorities and handle conflict resolution diplomatically. Strong analytical skills and attention to detail. Bachelor's/master’s degree in computer science, Engineering or equivalent. Preferred Qualifications: PMP, SAFe, ITIL, ITSM or Agile certifications. Experience managing releases in cloud-based or hybrid environments (e.g., AWS, Azure). Familiarity with test automation and CI/CD pipelines. GEDU Global Education values individual learning growth, success, and development. We would like to create this continuous culture of learning, implementing the learn and growth, to be prepared for our company’s super growth and global demands. To know our privacy policy, please click the link below: https://gedu.global/wp-content/uploads/2023/09/GEDU-Privacy-Policy-22092023-V2.0-1.pdf Show more Show less

Our client is founded in 2002 with offices in the US, India, Europe, Canada, Singapore, Costa Rica, Brazil, and the UK they got national and international scope and reach, backed by decades of experience and deep domain expertise. They specialize in Products such as AI Governance/Data Privacy and Services such as Interactive (Product, Discovery, Research, User Journey, Prototyping), Talent, Cloud (Development, Transformation, SRE, Architecture), Engineering (Web, Mobile, Strategy), Enterprise (Salesforce, ServiceNow, SAP, Oracle, Microsoft, Workday), Training (Corporate Learning Design and Development), and building offshore cost-effective captive Global Capability Centers. Job Requirement: Machine Learning & AI Engineer specializing in semantic and image matching, entity resolution, and recommendation systems. Skilled in leveraging deep learning, NLP, and vector search technologies (CLIP, SBERT, FAISS) to build scalable and accurate product-matching solutions for e-commerce and B2B applications. Passionate about optimizing data-driven pricing strategies and enhancing customer experience through AI-powered solutions. Job Title : AI/ML Engineer Key Skills : Python, AI, ML, Azure Job Locations : Chennai Experience : 5 to 8 years Education Qualification : BE/B.Tech/Any other science disciplines Work Mode : Hybrid. Employment Type : Contract. Notice Period : Immediate - 15 Days Key Responsibilities: • Developed scalable product matching pipelines using CLIP, SBERT, MPNet, and FAISS for multi-modal (text + image) matching. • Implemented vector search & hybrid matching models combining deep learning and rule-based heuristics for high-accuracy matching. • Improved SKU normalization & deduplication for retail and B2B marketplaces, increasing match accuracy. • Designed a real-time product-matching API using Python, FastAPI for seamless integration across platforms. • Worked with PyTorch, TensorFlow, Scikit-learn, and Hugging Face Transformers to fine-tune models on large-scale product datasets. • Collaborated with business and data teams to integrate AI-driven pricing insights into dynamic pricing models. Required Skills & Qualification: • Experience: 5+ Years in Machine Learning, NLP, or Computer Vision. • Machine Learning: Strong knowledge of NLP, embedding, similarity search, clustering. • Tech Stack: Python, PyTorch/TensorFlow, FAISS, SQL, NoSQL. • Search & Retrieval: Experience with vector databases (FAISS, Pinecone, Weaviate, Elasticsearch). • Cloud & Deployment: Azure/GCP, MLOps, API development (FastAPI, Flask). • E-Commerce & Pricing: Understanding of Product matching models, search and recommendation models. Show more Show less

Job Description Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of ServiceNow Developer In this role, you will: Develop and Manage ServiceNow in the IAM Space: Oversee ServiceNow development and handle incident management within the Identity and Access Management (IAM) domain. Lead Project Development: Manage key development tasks or projects within the IAM Access Development Pod, offering technical support to ensure deliverables meet schedule and quality standards. Service as ServiceNow Access Pod Architect: Collaborate with product owners and other stakeholders to ensure development aligns with ServiceNow standards. Conduct Code Reviews: Perform thorough code reviews to maintain quality and compliance. Facilitate Show and Tell Sessions: Lead meetings to present development updates and gather feedback. Analyze and Resolve Data Issues: Understand and analyze data to identify and address any issues impacting development. Coordinate Code Releases: Submit code releases, create necessary change requests (CR) records, and communicate deployment needs to deploy and support teams. Support pre-deployment CAD meetings to ensure smooth deployment. Monitor Compliance: Ensure all development adheres to IDAM and HSBC standards, addressing any required changes. Identify Risks and Issues: Highlight risks, issues and concerns to the project manager promptly. Manage ServiceNow Pod Tasks: Oversee tasks to ensure platform upgrades do not pose risks to IAM access workflows. Facilitate Training: Coordinate with the general ServiceNow Pod to understand upcoming training requirements and ensure IAM Project Pod developers attend necessary training sessions. Environment Management: Handle environment setup, cloning, and management. Requirements To be successful in this role, you should meet the following requirements: Experience in software development with at least 2+ years of experience working on Service Catalogs and Request Workflows within the ServiceNow application. Experience working with Business Rules, Catalog Scripts, UI Actions, UI Policies, Scheduled Jobs, Script Actions, Script Includes, REST Api’s and other scripting elements of ServiceNow. Knowledge of Identity and Access Management for personal and service accounts. The difference between Privileged and Non-Privileged, Human and System to System accounts. Advanced knowledge in Angular for Service Portal development, custom widgets and understanding of API development. In depth knowledge of ServiceNow’s functionality, database structure, development tools and techniques. Must have good exposure to Agile Scrum practices and methodology. ServiceNow certification (CSA, CIS-ITSM). Strong Core JavaScript development experience. Experience designing and developing process-based solutions. Experience documenting user case processes, system design/development and BPM workflows. Ability to transform Business Requirement into Business Process. End to End experience of ServiceNow based application design and implementation. Well versed with class hierarchy, Update set hierarchy, data layer, flows, UI Action /policy, deployment, Integration, SOAP Service. Implementation and integration experience with 3rd party platforms. Knowledge of linking ATF to Service Now workflows to enable automatic testing. You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSBC Software Development India Show more Show less

Role - SIAM-BMC Helix Technical SME, remedy Years of Experience - 5 to 10 years Location - Pune and Noida Engage in user, System and support requirements gathering and Analysis to provide design and Architectural recommendations as it relates to BMC Remedy applications Scope and Develop Solutions or engage a third party to develop applications based on requirements Knowledge on all aspects of the AR System Server and ITSM Suite (Help Desk, Change Management, Asset Management, Service Level Management) Installation and Configurations of BMC Remedy Applications Implement integrations to BMC Remedy Applications Customizations of BMC Remedy Applications, as required. Develop, Organize and maintain standard Operational procedures (including regular maintenance requirements) and workflow processes and procedures for BMC Remedy Applications Perform regular maintenance duties to the BMC Remedy Applications Environments Create and maintain system and Customization documentation for testing and validation of BMC Remedy Applications Troubleshoot BMC Remedy Applications issues, work with vendors (Coordinate resolution of issues requiring BMC support) as required to resolve issues Administer and develop forms, fields, menus, and workflows in Remedy 9.x and above Provide 2nd/3rd level support for customers experiencing problems with their Remedy 8.x and above Servers/accounts Participate in rolling out Remedy-related services for new customers Supervise the design and automation of customized reports to meet management needs. Knowledge of Dashboards/Analytics/Smart Reporting (desirable) Good Knowledge of web Services Provide technical Consultation as needed. Good Experience in implementing and supporting BMC Remedy Applications Ability to work independently without intensive oversight-must be a go-getter and take initiative on a regular basis finding ways to avoid problems proactively rather than just fixing them after the fact Emphasis on sharing of knowledge through good communications, peer training and written documentation Strong inter-personal skills Positive Customer Service and Team attitude 4+ years of Experience in Remedy ARS and ITSM / Helix Smart IT /DWP/Dashboards etc Good Knowledge of Integration with 3rd Party tools like ServiceNow, HPOV etc using Rest API & Java API Hands on Developer Studio & Innovation Studio for any new development or enhancement of features Having good troubleshooting/Problem Solving skills Good Knowledge of ITIL and Other IT best practices frameworks (ideally Foundation certified) Degree in Engineering or master’s in computers Show more Show less

Role - SIAM-BMC Helix Technical SME, remedy Years of Experience - 5 to 10 years Location - Pune and Noida Engage in user, System and support requirements gathering and Analysis to provide design and Architectural recommendations as it relates to BMC Remedy applications Scope and Develop Solutions or engage a third party to develop applications based on requirements Knowledge on all aspects of the AR System Server and ITSM Suite (Help Desk, Change Management, Asset Management, Service Level Management) Installation and Configurations of BMC Remedy Applications Implement integrations to BMC Remedy Applications Customizations of BMC Remedy Applications, as required. Develop, Organize and maintain standard Operational procedures (including regular maintenance requirements) and workflow processes and procedures for BMC Remedy Applications Perform regular maintenance duties to the BMC Remedy Applications Environments Create and maintain system and Customization documentation for testing and validation of BMC Remedy Applications Troubleshoot BMC Remedy Applications issues, work with vendors (Coordinate resolution of issues requiring BMC support) as required to resolve issues Administer and develop forms, fields, menus, and workflows in Remedy 9.x and above Provide 2nd/3rd level support for customers experiencing problems with their Remedy 8.x and above Servers/accounts Participate in rolling out Remedy-related services for new customers Supervise the design and automation of customized reports to meet management needs. Knowledge of Dashboards/Analytics/Smart Reporting (desirable) Good Knowledge of web Services Provide technical Consultation as needed. Good Experience in implementing and supporting BMC Remedy Applications Ability to work independently without intensive oversight-must be a go-getter and take initiative on a regular basis finding ways to avoid problems proactively rather than just fixing them after the fact Emphasis on sharing of knowledge through good communications, peer training and written documentation Strong inter-personal skills Positive Customer Service and Team attitude 4+ years of Experience in Remedy ARS and ITSM / Helix Smart IT /DWP/Dashboards etc Good Knowledge of Integration with 3rd Party tools like ServiceNow, HPOV etc using Rest API & Java API Hands on Developer Studio & Innovation Studio for any new development or enhancement of features Having good troubleshooting/Problem Solving skills Good Knowledge of ITIL and Other IT best practices frameworks (ideally Foundation certified) Degree in Engineering or master’s in computers Show more Show less

TCS is conducting in-person interview drive for Hyderabad & Chennai location NOTE: Candidate interested in WALK-IN DRIVE in Hyderabad & Chennai must apply TCS is hosting an In-Person Interview Drive on Saturday, 21st June , we’d like to invite you to join us! This is a great opportunity to explore exciting career opportunities with us and meet our hiring team face-to-face. Role **: GRC Analyst / Consultant Desired Skill Set: C ybersecurity risk assessment, Control testing and Compliance audits Experience Range: 4-10yrs & 10+yrs Joining Location: PAN India Venue : Hyderabad : TCS Synergy Park Phase1 ,Premises No 2-56/1/36, Gachibowli, Opposite IIIT Hyderabad Campus, Seri Lingampally, RR District, Hyderabad, Telangana 500019 Chennai : TCS Siruseri ATL Building- 1/G1, SIPCOT IT Park Navalur, Siruseri, Tamil Nadu 603103 Job Description: Technical: Security Framework Alignment and Related Controls Testing (NIST, CoBIT, ISO 27001) SOX Testing for IT Controls IT Compliance audits Vendor Risk Assessments Contribute to documentation of Information Security Policies, Standards, Processes, and Procedures. Manage and perform cybersecurity assessments on emerging/ongoing business initiatives, third-party services Evaluate third-party products/services by reviewing standardized questionnaires, evidencing their controls Non-Technical: Analytical thinker Collaborative team player Eexcellent written and verbal communication Capable of bridging the gap between business demands and cybersecurity requirements Ability to articulate cybersecurity risks in business terms Demonstrable knowledge of information security standards, data security practices and procedures Understanding of the impact of various data protection and integrity controls, operating systems and network security controls, authentication controls, and security protocols Requires demonstrable knowledge of security principles to a diverse range of risk scenarios to coordinate acceptable solutions between business needs, technology operations, and information security best practices Good-to-Have Familiarity with GRC Tools (RSA Archer, ServiceNow GRC) Certifications like CISA, CISSP, CISM, CRISC etc. Show more Show less

Category: Infrastructure/Cloud Main location: India, Tamil Nadu, Chennai Position ID: J0625-0281 Employment Type: Contract Position Description: Company Profile: At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve. At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at www.cgi.com. This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans. We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted. No unsolicited agency referrals please. Job Title: ServiceNow Architect Position: Associate Consultant Experience: 10+ Years Category: Software Development/ Engineering Main location: Hyderabad Position ID: J0625-0281 Employment Type: Full Time Job Description : Seeking an experienced Senior ServiceNow Architect to lead critical platform initiatives, with a strong focus on Service Mapping and CMDB optimization. The role involves driving roadmap planning, platform integrations, and citizen development programs, while ensuring scalable and efficient use of the ServiceNow platform across the enterprise. Key Responsibilities Design and deliver scalable ServiceNow solutions aligned to business objectives Lead Service Mapping efforts and drive CMDB health improvement initiatives Define the ServiceNow platform roadmap and promote platform maturity Integrate ServiceNow with enterprise systems, particularly Azure DevOps (ADO) Establish frameworks for Citizen Development and low-code/no-code governance Guide teams in implementing Automated Test Framework (ATF) for consistent testing Work closely with stakeholders to align architectural decisions with business priorities Take ownership of technically complex challenges and drive successful outcomes Required Skills & Experience 8+ years of experience with ServiceNow, with at least 3 years in an architect or lead role Strong hands-on experience in ITOM – especially Service Mapping and Discovery In-depth understanding of CMDB design, structure, and maintenance best practices Practical knowledge of ITSM, integrations, and platform governance Proficiency in using ATF for automated testing and upgrade readiness Certifications (Preferred) ServiceNow Certified System Administrator (CSA) Certified Implementation Specialist (CIS) – multiple preferred; CIS – Service Mapping would be a great value add Soft Skills Excellent communication and stakeholder management Strategic thinker with a hands-on approach to problem-solving Ability to independently run proof of concepts (POCs) for new use cases or features Comfortable working in fast-paced, cross-functional environments CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please let us know if you require a reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs. Skills: Communications Management English ServiceNow ServiceNow CMDB ServiceNow Cert App Developer ServiceNow CMS What you can expect from us: Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction. Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team—one of the largest IT and business consulting services firms in the world.

Job Information Date Opened 06/16/2025 Industry IT Services Job Type Full time City Chennai State/Province Tamil Nadu Country India Zip/Postal Code 600113 Job Description We are seeking a skilled ServiceNow Developer to design, develop, and implement solutions on the ServiceNow platform to support business processes across ITSM, HRSD, CSM, or other modules. The ideal candidate will have hands-on experience with ServiceNow development and a strong understanding of ITIL practices. Develop and customize ServiceNow applications and modules (e.g., Incident, Problem, Change, CMDB, Service Catalog). Build workflows, business rules, client scripts, UI policies, and other configurations. Integrate ServiceNow with external systems via REST/SOAP APIs, MID Servers, etc. Participate in requirement gathering, analysis, design, and testing activities. Maintain platform performance and troubleshoot issues proactively. Collaborate with cross-functional teams to ensure solutions meet business needs. Perform code reviews and ensure adherence to coding and documentation standards. Keep up to date with the latest ServiceNow features and capabilities.

Job Description: Support hours 24x7 Work Environment with Predominantly US Business Hours Roles and Responsibilities Acting as a Lead Tier 2.5 for Tier 2 engineer for AT&T Business Network Solution Team. Prioritizing and analyzing the alerts and events in the network monitoring tool. Advance technical knowledge of troubleshooting, configuration & maintenance of complex network infrastructure (Wired and Wireless). Hands on experience of Network Performance Monitoring Tools and Dashboards like Meraki, Aruba, Ruckus, ServiceNow, Salesforce etc. while leveraging tools used for packet capture and monitoring performance metrics. Clear understanding on how to troubleshoot issues and configure network devices (switches, routers, virtual machines and cloud-based applications Knowledge of Aruba, Cisco, Ruckus wireless controller, access point & switches. Proficient knowledge of performing Incident Triage while acting as a lead of first responders of a service desk supporting AT&T Strategic Network Services Prioritizing incoming incidents based on severity and impact, while implementing quick actionable solutions to resolve incidents or provide a next plan of action. Knowledge of different types of Transport / Circuits – Ethernet, VPN, Broadband, Fiber based Internet, LTE and 5G and be able to troubleshoot transport issues. Managing and expediting the process of service restoral and break/fix functions scope includes (Analyze and escalate issues, case handling, providing timely updates, as well as prompt handing critical customer escalations) Engaging right work group for software or hardware resources when first touch solution is unavailable or there is degradation in performance impacting business. Knowledge of Monitoring Platforms, Data Capture Technologies and capabilities to quickly analyze, identify reported problems and provide corrective action plan. Interfacing with higher tier support teams and service management teams to address customer issues and provide corrective service improvement plans. Ability to lead and contribute technically over complex troubleshooting calls Ticket Management:- Knowledge of ServiceNow Ticketing Platform and Salesforce Database. Comfortable to lead and work with internal support groups and recommend diagnostic tests based on degree of service impairment. Updating ticketing systems and tools documenting incident chronology Managing, leading and facilitating access providers and associated escalations Negotiate and coordinate with other support centers (i.e. internal and external organizations and AT&T business partners) for sectionalization and formulation of testing plans, while providing end to end support towards agreed deliverables. Escalating tickets according to process based on the established intervals. Understanding on MS Teams platform, handling of VOIP calls and Chat support Knowledge and Skills Required to Perform the Role Technical Skills: - Minimum 3-5 years of relevant experience in IT service industry working as a lead on telecommunications & managed network infrastructure solutions. No less than 3 years of working experience, preferably on a customer services interfacing role with exposure to client handing and process management roles. No less than 2-3 years of hands-on experience on Networking / IT infrastructure as an engineer on WAN, LAN, Wireless, Cloud based Wireless Access Points, Network Servers and understanding of handing a NOC model of Network Incident Handling etc) Proficient understanding and knowledge on troubleshooting Aruba, Meraki, Ruckus, AP, switches and SIM based Routers / Modems (LTE / 5G) Excellent knowledge of WAN, LAN and Wireless Technologies and manage services within an IT operation Organization. Clear understanding of Network protocols, Routing, Switching, Wired & Wireless Technologies, Access Points, WAN Circuits, Call managers, Secure Internet Gateways etc and Strong understanding of IPV4 and IPV6 networks are required. Excellent knowledge of performing remote troubleshooting of network appliances, deployment and replacement of hardware devices, vendor management practices, maintenance of Ruckus, Aruba, Meraki devices and overall knowledge of handling cloud-based network monitoring tools /applications Hands on knowledge of RADIUS Services & Cloud based Wireless controllers. Excellent technical coordination skills and knowledge of vendor management for network hardware equipment, cloud based virtual servers, wireless controllers and skills for effective management of ISP's and other network service providers. Professional Skills:- Excellent communication skills (verbal & written, technical & interpersonal) . Excellent voice over IP tele conference handing skills and telephone etiquette. Excellent problem-solving skills, ability to work and lead team under pressure. Professionalism at all times and ability to demonstrate positive attitude. Highly skilled in the use of PC systems and Microsoft applications Drive, enthusiasm, initiative, commitment and self-motivation. Resourcefulness and flexibility. Ability to work well in a team. Years of Experience 5+yrs Education BE/B.TECH + CCNC / CMA / ACSA/ ACA / ACMA / ACMP Certified Weekly Hours: 40 Time Type: Regular Location: Bangalore, Karnataka, India It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Job ID R-46987 Date posted 06/16/2025 Benefits Your needs? Met. Your wants? Considered. Take a look at our comprehensive benefits. Paid Time Off Tuition Assistance Insurance Options Discounts Training & Development

Category: Infrastructure/Cloud Main location: India, Karnataka, Bangalore Position ID: J0424-0971 Employment Type: Full Time Position Description: Senior ServiceNow Developer Position Description Company Profile: At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve. At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at www.cgi.com. This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans. We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted. No unsolicited agency referrals please. Job Title: Senior ServiceNow Developer Position: Lead Analyst Experience: 7-10yrs Category: IT Infrastructure Main location: Bangalore, Hyderabad Shift: USA Shift – Night shift IST Employment Type: Full Time Primary skill- ServiceNow Developer Qualification: Bachelor's degree in Computer Science or related field or higher. Roles and Responsibilities Position Description 7-10 Years of Experience with implementing solutions for ServiceNow or similar ITIL implementations. Working knowledge of all ServiceNow/ITIL modules. Candidate should be experienced in leading ServiceNow engagements end to end, provide solutions leadership, content and governance to consulting initiatives and projects. Experience in developing ServiceNow solutions and technical design documents from business requirements. Knowledge in API design & implementation and systems integration Programming expertise in Java, JavaScript or other functional programming languages with Web Technologies. Good project co-ordination skills. Good hands-on experience on ServiceNow integration with other application systems using SOAP REST Experiencing on Discovery and Orchestration would be an added advantage and attention to details · Ability to multitask and effective time management skills Experience of implementation of best practices where ITSM tools technologies are applicable.Deep knowledge of ITSM Framework and ITIL Hands-on with ServiceNow and ability to train rest of the team for various technical roles (SystemAdmin, Developer, Implementation Specialist..) required for ServiceNow implementation. Degree or equivalent, preferably in Information Technology and proven experience in technical consulting roles. ITSM systems integration and/or implementation experience. Your future duties and responsibilities Required qualifications to be successful in this role Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction. Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team—one of the largest IT and business consulting services firms in the world. Skills: ServiceNow ServiceNow CMDB Technical Analysis What you can expect from us: Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction. Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team—one of the largest IT and business consulting services firms in the world.

Job Description Experience working with the ServiceNow platform (Service/Project Management, SLA Management, Service Catalog, Customer Service Management, Workflows & Approvals) Experience in troubleshooting Java Script Code. Experience troubleshooting web application Previous experience in ITSM Implementation Experience providing SaaS support is desirable 2+ years of ServiceNow Development/Admin Experience is mandate Date Opened 06/16/2025 Job Opening Status In-progress Job Type Full time Industry IT Services Required Skills ServiceNow City Hyderabad State/Province Karnataka Country India Zip/Postal Code 500081

Skill required: Supplier Relationship Management - Supplier Relationship Management Designation: Sourcing & Cat Enablement Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? The Supplier Assure powered by SynOps team is part of Accenture Operations Procurement, Supply Chain and Network (PSN) business vertical, providing dedicated and shared support services for our external and internal operations. This includes dealing with a diverse set of hardware, software, and service suppliers, who may be client-retained vendors or Accenture third-party sub-contractors. Our core areas of expertise are to ensure offerings Third Party Risk Assessment – Supplier Performance Management-Supplier Relationship Management – Innovation works in loop all together to deliver effectively & efficiently and power businesses around the globe but are not limited to the relation in between and each workstream can work independently to ensure seamless deliverables and meeting client expectations. ? Supplier Assure Specialist – Key Responsibilities Manage one or more strategic supplier or subcontractor relationships. Work with suppliers critical to Accenture’s internal and external service offerings. Core Responsibilities: Understand processes deeply to meet 100% of project goals. Manage core and sub-processes for key deliverables in the following areas: Third-Party Risk Management (TPRM): Identify, assess, and mitigate risks related to third-party vendors. Conduct risk assessments and ongoing monitoring. Track changes in vendor risk profiles and performance. Report on risk program performance and identify improvements. Supplier Segmentation: Classify suppliers based on their impact and risk. Supplier Due Diligence: Verify vendor compliance with company policies and regulations. Service Request Fulfillment: Ensure service requests meet SLAs/KPIs and project r Act as a subject matter expert and mentor on TPRM. Set up and improve sourcing processes in new and existing deals. Define scope clearly and ensure outcomes are specific and measurable. Drive continuous improvements in supplier delivery and automation. Achieve cost savings and quality targets. Operational Excellence: Engage effectively with internal and external stakeholders. Lead daily operations with high performance and minimal errors. Implement automation and CSI initiatives for 10%+ productivity gains. Upskill on digital tools like Ariba, SAP, Coupa, Apex, ServiceNow, and Power BI. Manage attrition and build strong team relationships. Focus on team development while following Accenture’s HR policies. Ensure compliance with anti-corruption, data protection, and values What are we looking for? Must Have: ? Minimum 10 years of relevant experience in Supplier Risk Management or Procurement domain of which o Minimum 3 years of experience in Third Party Risk Management or related fields o Minimum 5 year of experience in client facing roles - directly responsible for delivering on (either two or more areas of) significant pieces of scope, quality, budget, resources, and delivery schedule o Minimum 5 years of experience in Business Operations Management, Project Management or similar domain o Minimum 2 years of experience in working with virtual teams ? Candidate should be able to demonstrate good understanding of minimum 3 skill sets from the above and should be able to provide at least 1 to 2 real life scenario(s) and outcome as example(s) of his/ her expertise in any 4 skills sets as below: o Third Party Risk Management o Supplier segmentation o Supplier due diligence o Service request fulfilment ? Strong analytical, organizational and communication skills. Candidate should be able to demonstrate his/ her ability to drive effective and articulate communications with senior internal and client leadership ? Moderate Expertise on Microsoft Office (Excel, PowerPoint, Word, etc.) and knows at basics of Microsoft Project (MPP) Good to Have: ? Quality Program and/ or Training experience ? Ability to lead and innovate in the delivery of operational activities proactively and independently ? Technology Management experience ? Understanding and development of Macros, Visual Basics, Process automations, Power BI, etc. ? ESG experience Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Any Graduation Show more Show less

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of an Management Trainee, Accounts Payable We are looking for someone who can coordinate the Accounts Payable function. Also, assist associates to identify & implement AP improvements. You must be a Finance and Accounting Subject Matter Guide with relevant experience in the accounts payable process. Responsibilities • Process Purchase Order, Non-Purchase Order (FI), eInvoices as per the established process • Reconcile the processed work by the team verifying entries and comparing system reports • Charge expenses to accounts and cost centers by analyzing invoice/expense reports and recording entries • Production planning on a daily basis and allocating the inflow volume to respective team members • Pay vendors by monitoring contract/PO terms, discount, scheduling and preparing checks/Fund Transfer Orders, resolving purchase order, contract, invoice, or payment discrepancies and documentation; ensuring credit is received for outstanding memos, issuing stop-payments or purchase order amendments • Process travel and expense reports of employees by receiving and verifying expense reports for advances and receipts • Good knowledge of excel reports like Pivot table, formulas, formatting and cleansing the data • Resolving queries like wrong posting, reversal, and corrections • Support team members in processing corrections by clarifying their doubts and confusions • Ensure SOP’s are reviewed frequently and the latest updates are incorporated post-client signof • Maintain 100% accuracy of invoice processing and monthly reports • Report taxes whilst processing region-specific invoices as per the requirement • Understanding of Helpdesk operations would be an added advantage Qualifications Minimum qualifications/skills • University graduate in any discipline Preferred qualifications/skills • Bachelor/Master of Commerce or Business Administration • Relevant work experience in AP preferably in the Oil and Gas industry • Must have sound knowledge of written and spoken English • Preferable to have practical knowledge of SAP • Preferable to have practical knowledge of Reporting and Service Now • Understanding of Source to Pay process is a plus • Excellent time management and planning skills • Attention to detail, good analytical and problem-solving capabilities • Drive to achieve results and deliver on goals Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Greetings!!! TCS is Hiring!! **Walk-in-Interview** Role: ServiceNow Developer Experience Range: 3 - 13 years Location: PUNE/ MUMBAI/ NCR Date- 21- June-25 (Saturday) Must Have Experiences and Skills: 1. Knowledge on ITSM modules. 2. Service Catalog, Record producers and Request Workflow Design and Configuration. 3. Enhance existing functionality using Business Rules, Client Scripts, UI Policies, UI Actions, UI pages, Script Includes, and Access Control Lists. 4. Creation of new Process Flows, Import Sets, Transform Maps. 5. Creation of update sets and moving them from one environment to another. 6. Administration of the users, groups, user groups and Roles. 7. SLA Configurations 8. Customizing the forms and lists of the incident, problem, change, Requested Item tables. 9. Importing the Configuration items using Import sets and maintaining CMDB. 10. Generating customized reports and scheduling of the reports as per client requirements. 11. Creation of dashboards 12. Post Go live Support Inviting application with updated Resume.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you ready to embark on a technical adventure and become a hero to our external and internal users? As Technical Support at Kyndryl, you'll be part of an elite team that provides exceptional technical assistance, enabling our clients to achieve their desired business outcomes. You'll be a troubleshooter extraordinaire, diagnosing and repairing complex equipment, software, and systems with ease. Nothing will be too challenging for you to solve as you respond to escalated issues, report critical design flaws, reliability and maintenance problems, and bugs. You'll be the go-to person for our customers who require assistance with highly technical or sophisticated products, as well as for customer installations and training. With your passion for technology, you'll provide world-class support that exceeds customer expectations. As Technical Support, you'll perform varying degrees of problem determination and resolution of desktop hardware and software issues using your technical expertise and available resources to ensure that our customers' issues are resolved efficiently and effectively. You'll also have the opportunity to perform installs, moves, adds, and changes (IMAC) activities, as well as data backup and restore on certain accounts for clients, ensuring that all related administrative duties are completed within Service Level Agreement objectives. You will develop a deep understanding of the local and regional infrastructure, as well as key contacts in other competencies, which will enable you to ensure that the proper team is aware of – and taking action on the problem. If you're a technical wizard, a customer service superstar, and have an unquenchable thirst for knowledge, we want you to join our team. Responsibilities: We are seeking a skilled and detail-oriented Zabbix Monitoring Engineer to oversee and maintain the organization's monitoring infrastructure. The candidate will be responsible for designing, implementing, and optimizing Zabbix-based monitoring solutions to ensure the reliability, availability, and performance of critical systems and applications. ZABBIX Key Responsibilities: Zabbix Implementation & Configuration: Incident Management & Troubleshooting: Documentation & Reporting: Technical Skills: Strong expertise in Zabbix installation, configuration, and management. Experience with Linux/Unix and Windows operating systems. Proficiency in SQL and experience with Zabbix databases (MySQL, PostgreSQL, or MariaDB). Hands-on experience with network protocols (SNMP, ICMP, HTTP, etc.) and monitoring network devices. Scripting skills in Bash, Python, or PowerShell for automation. Tools & Integration: Familiarity with integrating Zabbix with tools like Grafana, Prometheus, or Elasticsearch. Experience with IT service management (ITSM) tools such as ServiceNow or Jira. We seek a detail-oriented and skilled Icinga Monitoring Engineer to design, implement, and manage Icinga-based monitoring solutions. The ideal candidate will be responsible for configuring and maintaining the Icinga infrastructure, ensuring the reliability and performance of critical systems, and automating monitoring processes. ICINGA Key Responsibilities: Icinga Implementation & Configuration: Monitoring & Optimization: Automation & Scripting: Incident Management & Troubleshooting: Documentation & Reporting: Technical Skills: Strong expertise in Icinga 2 and Icinga Web 2 installation, configuration, and management. Proficiency with Linux/Unix systems (Debian, Ubuntu, CentOS, or RHEL). Experience with MySQL or PostgreSQL databases for Icinga backend. Hands-on experience with SNMP, NRPE, SSH, and HTTP checks. Scripting skills in Bash, Python, or PowerShell. Tools & Integration: Experience integrating Icinga with Grafana, ELK Stack (Elasticsearch, Logstash, Kibana), or InfluxDB for data visualization. Familiarity with ITSM tools (e.g., ServiceNow, Jira) for incident management integration. Knowledge of Docker, Kubernetes, or cloud platforms (AWS, Azure, GCP) for monitoring containerized environments. Your Future at Kyndryl Imagine being part of a dynamic team that values your growth and development. As Technical Support at Kyndryl, you'll receive an extensive and diverse set of technical trainings, including cloud technology, and free certifications to enhance your skills and expertise. You'll have the opportunity to pursue a career in advanced technical roles and beyond – taking your future to the next level. With Kyndryl, the sky's the limit. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise: Minimum 5+ years of experience Zabbix Implementation & Configuration Icinga Implementation & Configuration Incident Management & Troubleshooting Documentation & Reporting Technical Skills Tools & Integration Monitoring & Optimization Automation & Scripting Preferred Technical and Professional Experience: Python and Scripting knowledge, Devops Skills Database – SQL Cloud knowledge Linux and Windows certifications, Ansible and automation certification Certifications Required: Icinga, Zabbix Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address. Show more Show less

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you ready to embark on a technical adventure and become a hero to our external and internal users? As Technical Support at Kyndryl, you'll be part of an elite team that provides exceptional technical assistance, enabling our clients to achieve their desired business outcomes. You'll be a troubleshooter extraordinaire, diagnosing and repairing complex equipment, software, and systems with ease. Nothing will be too challenging for you to solve as you respond to escalated issues, report critical design flaws, reliability and maintenance problems, and bugs. You'll be the go-to person for our customers who require assistance with highly technical or sophisticated products, as well as for customer installations and training. With your passion for technology, you'll provide world-class support that exceeds customer expectations. As Technical Support, you'll perform varying degrees of problem determination and resolution of desktop hardware and software issues using your technical expertise and available resources to ensure that our customers' issues are resolved efficiently and effectively. You'll also have the opportunity to perform installs, moves, adds, and changes (IMAC) activities, as well as data backup and restore on certain accounts for clients, ensuring that all related administrative duties are completed within Service Level Agreement objectives. You will develop a deep understanding of the local and regional infrastructure, as well as key contacts in other competencies, which will enable you to ensure that the proper team is aware of – and taking action on the problem. If you're a technical wizard, a customer service superstar, and have an unquenchable thirst for knowledge, we want you to join our team. Responsibilities: We are seeking a skilled and detail-oriented Zabbix Monitoring Engineer to oversee and maintain the organization's monitoring infrastructure. The candidate will be responsible for designing, implementing, and optimizing Zabbix-based monitoring solutions to ensure the reliability, availability, and performance of critical systems and applications. ZABBIX Key Responsibilities: Zabbix Implementation & Configuration: Incident Management & Troubleshooting: Documentation & Reporting: Technical Skills: Strong expertise in Zabbix installation, configuration, and management. Experience with Linux/Unix and Windows operating systems. Proficiency in SQL and experience with Zabbix databases (MySQL, PostgreSQL, or MariaDB). Hands-on experience with network protocols (SNMP, ICMP, HTTP, etc.) and monitoring network devices. Scripting skills in Bash, Python, or PowerShell for automation. Tools & Integration: Familiarity with integrating Zabbix with tools like Grafana, Prometheus, or Elasticsearch. Experience with IT service management (ITSM) tools such as ServiceNow or Jira. We seek a detail-oriented and skilled Icinga Monitoring Engineer to design, implement, and manage Icinga-based monitoring solutions. The ideal candidate will be responsible for configuring and maintaining the Icinga infrastructure, ensuring the reliability and performance of critical systems, and automating monitoring processes. ICINGA Key Responsibilities: Icinga Implementation & Configuration: Monitoring & Optimization: Automation & Scripting: Incident Management & Troubleshooting: Documentation & Reporting: Technical Skills: Strong expertise in Icinga 2 and Icinga Web 2 installation, configuration, and management. Proficiency with Linux/Unix systems (Debian, Ubuntu, CentOS, or RHEL). Experience with MySQL or PostgreSQL databases for Icinga backend. Hands-on experience with SNMP, NRPE, SSH, and HTTP checks. Scripting skills in Bash, Python, or PowerShell. Tools & Integration: Experience integrating Icinga with Grafana, ELK Stack (Elasticsearch, Logstash, Kibana), or InfluxDB for data visualization. Familiarity with ITSM tools (e.g., ServiceNow, Jira) for incident management integration. Knowledge of Docker, Kubernetes, or cloud platforms (AWS, Azure, GCP) for monitoring containerized environments. Your Future at Kyndryl Imagine being part of a dynamic team that values your growth and development. As Technical Support at Kyndryl, you'll receive an extensive and diverse set of technical trainings, including cloud technology, and free certifications to enhance your skills and expertise. You'll have the opportunity to pursue a career in advanced technical roles and beyond – taking your future to the next level. With Kyndryl, the sky's the limit. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise: Minimum 6+ years of experience Zabbix Implementation & Configuration Icinga Implementation & Configuration Incident Management & Troubleshooting Documentation & Reporting Technical Skills Tools & Integration Monitoring & Optimization Automation & Scripting Preferred Technical and Professional Experience: Python and Scripting knowledge, Devops Skills Database – SQL Cloud knowledge Linux and Windows certifications, Ansible and automation certification Certifications Required: Icinga, Zabbix Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address. Show more Show less

TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together. What we are looking for Role: ServiceNow CMDB Experience Range: 6 - 10 years Location: Chennai Interview Mode: Friday Virtual Drive Must Have: Discovery Overview · Discovery Schedules Creation · Pre-requisites for Discovery and its configurations · Discovery Issues Troubleshooting · Discovery Reconsolidation Rules for Effective CMDB · Complete Hands-on Experience on Developing CMDB using different end points like Private/Public cloud, Intune, NOC, Matrix 42, On-Prem customer environment. · Service Mapping Overview · Pre-requisites for Service Mapping and its configurations · Service Mapping Configuration Via Manual · Service Mapping Configuration Via Automatic · CI Relationships · Reports and Dashboards Good to Have: Minimum 2 mandate details are mandate with two or 3 liners CSDM, Mobile Application and Performance Analytics in ServiceNow · Knowledge of the ITIL framework, vocabulary and best practices Essential: Work with customers and understand the current scope for this transformation and come up with a detailed plan with clear timelines. Work closely with the team for this new implementation until successful Go-live. Should technically lead, handle the issues, front end customer for status meeting and drive this implementation team. Ensures that all requests from users for assistance are handled promptly and effectively Minimum Qualification: •15 years of full-time education •Minimum percentile of 50% in 10th, 12th, UG & PG (if applicable) Show more Show less

Greetings!!! TCS is Hiring!! **Walk-in-Interview** Role: ServiceNow Developer Experience Range: 4 - 13 years Location: PUNE/ MUMBAI/ NCR Date- 21- June-25 (Saturday) Must Have Experiences and Skills: 1. Knowledge on ITSM modules. 2. Service Catalog, Record producers and Request Workflow Design and Configuration. 3. Enhance existing functionality using Business Rules, Client Scripts, UI Policies, UI Actions, UI pages, Script Includes, and Access Control Lists. 4. Creation of new Process Flows, Import Sets, Transform Maps. 5. Creation of update sets and moving them from one environment to another. 6. Administration of the users, groups, user groups and Roles. 7. SLA Configurations 8. Customizing the forms and lists of the incident, problem, change, Requested Item tables. 9. Importing the Configuration items using Import sets and maintaining CMDB. 10. Generating customized reports and scheduling of the reports as per client requirements. 11. Creation of dashboards 12. Post Go live Support Inviting application with updated Resume. Show more Show less

Greetings!!! TCS is Hiring!! **Walk-in-Interview** Role: ServiceNow Developer Experience Range: 4 - 13 years Location: PUNE/ MUMBAI/ NCR Date- 21- June-25 (Saturday) Must Have Experiences and Skills: 1. Knowledge on ITSM modules. 2. Service Catalog, Record producers and Request Workflow Design and Configuration. 3. Enhance existing functionality using Business Rules, Client Scripts, UI Policies, UI Actions, UI pages, Script Includes, and Access Control Lists. 4. Creation of new Process Flows, Import Sets, Transform Maps. 5. Creation of update sets and moving them from one environment to another. 6. Administration of the users, groups, user groups and Roles. 7. SLA Configurations 8. Customizing the forms and lists of the incident, problem, change, Requested Item tables. 9. Importing the Configuration items using Import sets and maintaining CMDB. 10. Generating customized reports and scheduling of the reports as per client requirements. 11. Creation of dashboards 12. Post Go live Support Inviting application with updated Resume. Show more Show less

Role - Network Lead Years of Experience - 7 to 12 years Location - Bangalore Experience in administering the Cisco, Arista and Aruba network devices and wireless network administration, with a strong focus on routing and switching in an Enterprise environment. Strong knowledge and experience with Cisco, Aruba and Arista networks administration and understanding of Cisco unified call manager (CUCM) and VOIP technologies Strong expertise in configuring and managing Cisco and Arista switches for Campus and Data Center networks, including experience with Layer 2 and Layer 3 protocols Proficiency in Wi-Fi network administration using Cisco and Aruba environment, with a strong understanding and experience in Wi-Fi 6 technology, is a must. Experience in network cabling installation and maintenance. Strong understanding of routing protocols (e.g. OSPF, BGP, EIGRP) Good Knowledge of Palo Alto network security devices. Strong understanding of LAN/WAN design and implementation. Closely work with business teams to understand the requirements and provide support as needed and ability to work independently and as part of a team. Awareness of ITIL concept Good Communication learning and documentation skills. Strong communication and interpersonal skills. Ability to work in a fast-paced and dynamic environment. Good understanding of ServiceNow ticketing tool. Flexible to work evening/night hours and weekends long term if required. CCNA/CCNP or equivalent certification is preferred. Configure and manage Cisco and Arista network devices (e.g. routers, switches). Design, deploy, and manage LAN networks using Cisco and Arista switches. Manage and troubleshoot wireless network infrastructure to ensure seamless connectivity. Troubleshoot and resolve complex network issues. Install and maintain network cabling infrastructure. Monitor network performance and proactively identify and resolve potential issues. Implement network security measures to ensure the protection of sensitive data. Troubleshoot and resolve network issues related to LAN and Wi-Fi connectivity, including performance, security, and access issues. Configure and manage Cisco and Aruba access points and controllers for Wi-Fi networks, including Wi-Fi 6 technology. Provide basic training and support to other IT staff and end-users on network-related topics. Plan and execute network upgrades and migrations as needed to ensure the continued performance and reliability. Document network infrastructure and maintain updated network diagrams and documentation. Collaborate with other IT teams to ensure the seamless integration of network infrastructure with other systems. Stay up-to-date with emerging network technologies and trends to continuously improve network performance and security. Show more Show less

Greetings!!! TCS is Hiring!! Role: ServiceNow Developer Experience Range: 6 -10 years Location: Hyderabad **Online Interview** Must Have Experiences and Skills: 1. Knowledge on ITSM modules. 2. Service Catalog, Record producers and Request Workflow Design and Configuration. 3. Enhance existing functionality using Business Rules, Client Scripts, UI Policies, UI Actions, UI pages, Script Includes, and Access Control Lists. 4. Creation of new Process Flows, Import Sets, Transform Maps. 5. Creation of update sets and moving them from one environment to another. 6. Administration of the users, groups, user groups and Roles. 7. SLA Configurations 8. Customizing the forms and lists of the incident, problem, change, Requested Item tables. 9. Importing the Configuration items using Import sets and maintaining CMDB. 10. Generating customized reports and scheduling of the reports as per client requirements. 11. Creation of dashboards 12. Post Go live Support Inviting application with updated Resume. Show more Show less

ServiceNow Tester (focusing on ATF framework and performance testing) Must have knowledge of Servicenow tool. Should create, execute, and maintain automated tests for ServiceNow applications and configurations (within ATF framework) Should have capability to writing test scripts, defining test data, and managing test suites Knowledge of performance testing methodologies and tools within ServiceNow, such as the ATF's performance profiling feature. Should be able to identify performance issues, analyzing bottlenecks, and suggest improvements. Proficiency in JavaScript for scripting test automation and custom scripts within the ServiceNow platform Ability to troubleshoot test failures, identify root causes, and propose solutions Staying up to date with the latest ServiceNow best practices and tools for test automation and performance testing. Familiarity with SQL for database testing and data validation Analyse test data and application logs to troubleshoot issues Ensure data accuracy and consistency during testing Strong verbal and written communication skills to interact with cross-functional teams Work closely with developers, business analysts, and stakeholders to understand requirements Roles and Responsibilities ServiceNow Tester (focusing on ATF framework and performance testing) Must have knowledge of Servicenow tool. Should create, execute, and maintain automated tests for ServiceNow applications and configurations (within ATF framework) Should have capability to writing test scripts, defining test data, and managing test suites Knowledge of performance testing methodologies and tools within ServiceNow, such as the ATF's performance profiling feature. Should be able to identify performance issues, analyzing bottlenecks, and suggest improvements. Proficiency in JavaScript for scripting test automation and custom scripts within the ServiceNow platform Ability to troubleshoot test failures, identify root causes, and propose solutions Staying up to date with the latest ServiceNow best practices and tools for test automation and performance testing. Familiarity with SQL for database testing and data validation Analyse test data and application logs to troubleshoot issues Ensure data accuracy and consistency during testing Strong verbal and written communication skills to interact with cross-functional teams Work closely with developers, business analysts, and stakeholders to understand requirements