25404 Servicenow Jobs - Page 28

As the Manager of Global Enterprise Physical and Logical Security Programs at Cognizant, you will play a crucial role in overseeing security efforts, identifying security initiatives and standards, and ensuring security compliance across various departments to effectively manage security risks. Your key responsibilities will include: - Utilizing your extensive 15+ years of experience in Cloud security technologies/vendors to plan, design, deploy, configure, integrate, and manage zero trust security solutions like ZTNA, SASE, SWG, CASB. - Onboarding SaaS applications with CASB platform to enforce threat detection/prevention, conditional access, Information Protection, and Shadow IT policies. ...

About the Role: We’re seeking a skilled IT Service Desk Manager to lead Haass’s IT Service Desk function . This role will oversee IT Service Desk support quality, drive service excellence, and support team performance across our Service Desk operations. You’ll be responsible for monitoring ticket quality, delivering actionable feedback, and partnering with leadership across the business to improve support standards and customer satisfaction. You will also provide guidance to a team of IT support staff while playing an active role in coaching, mentoring, and operational oversight and process improvement. Responsibilities: • Team Leadership: Lead, mentor, and manage the IT Service Desk Team to...

Job Requirements and Preferences: Basic Qualifications: Minimum Degree Required: Bachelor Degree Experience: 4yrs to 10 yrs Preferred Knowledge/Skills: Demonstrates expert abilities providing functional solutioning for the Guidewire Suite of applications on premises and SaaS, with proven success executing and leading all aspects of complex engagements within the Guidewire product suite achieving on-time and on-budget delivery, as well as the following: Demonstrates expert abilities managing ITIL Processes; Tracking SLA’s, and contracting; Demonstrates advanced abilities providing solution strategy and Application Evolution Services (AES, formerly AMS) delivery as a Guidewire Functional Lead....

Role Overview: You will be responsible for owning the NCR Voyix Configuration Management and Discovery processes, as well as supporting the business needs for Event Management. Your technical duties will involve overseeing discovery schedules, integrating event management sources, and ensuring the health and accuracy of the Configuration Management Database (CMDB). Additionally, you will lead the strategy and process development to enhance the existing ServiceNow based CMDB and CSDM framework in alignment with ITIL and industry best practices. Your reporting line will be to the ITOM Manager, and you will collaborate closely with ITSM teams, IT Architecture, and ServiceNow platform stakeholde...

Job Description: As a Principal Engineer in the Cross Functional Services Engineering (CFSE) team at Haleon, you will collaborate with a team of Principal Engineers and Senior Engineers to design and deliver solutions for the CFSE unit. Your primary responsibility will be to act as a Product Owner for specific areas such as IT Service Management, IT Operations Management, Employee Self Service, Integrations & Web Services, and more. You will oversee the delivery, run, and support of assigned Products, working closely with Service Operations Managers and Managed Service Provider teams. Building trusted partnerships with key stakeholders, contributing to strategic planning, and ensuring all co...

Role Overview We are looking for a ServiceNow Architect with proven expertise in Customer Service Management (CSM), especially in the Pre-Sales and Post-Sales lifecycle modules. The Architect will lead the design and implementation of scalable ServiceNow architectures that streamline customer journeys—from lead capture and onboarding, to contract management, case resolution, and renewals. This role demands strong technical depth, architectural vision, and hands-on experience across multiple ServiceNow applications. Key Responsibilities Architecture & Design Lead the architecture and high-level design of ServiceNow CSM Pre-Sales and Post-Sales modules, including: Pre-Sales: Lead/Opportunity M...

Job Position: ServiceNow Developer Job Type: Full-Time Location: PAN, IN(WFO) Experience: - 5+ to 10+ Years Must Have: Service Now Configuration, IT Service Management (ITSM), IT Operations Management (ITOM), Scripting, Workflows, And Integrations, Customer Service Management (CSM). Roles and Responsibilities Developing, configuring, and customizing the ServiceNow platform to fit business requirements. Design, configure, and customize ServiceNow modules to optimize legal service processes such Customer Service Management (CSM). Collaborating with cross-functional teams to identify and prioritize business requirements Writing clean, efficient, and maintainable code requires expertise to achie...

Experience Required: Minimum 3 years of hands-on experience in cloud-based contact center platforms like Amazon Connect, Genesys Cloud, Twilio Flex, Avaya Cloud, etc. with expertise in designing, implementing, and supporting enterprise-grade contact center solutions. Role Description: Candidate should be leading solutioning, consulting and will play a crucial role in client demos, new deal support, and advanced feature enablement across Amazon Connect or other equivalent platforms. Resource should be able to go beyond Day 2 operations, working closely with clients and sales teams to design scalable solutions, propose platform enhancements, and showcase new capabilities (AI/ML, integrations, ...

• Experience with development and implementation of ServiceNow ITSM modules - Incident Management, Problem Management, Service Request Management, Change Management, Knowledge Management or other ITSM modules. • Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs, email scripts and workflow run scripts • Experience with creating flow designer and custom workflows. • Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs • Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly. • Hands-on Integrations experience with Enterprise suite application • Should have working experience in portal development in ServiceNow. • G...

Role Overview: As the Global People Operations Manager at your company, you will lead a team of 4 People Operations Specialists in India. Your primary responsibilities will include ensuring the efficient delivery of HR services, conducting audits, ensuring compliance with regional employment laws, and aligning with global HR policies. This position is a hybrid role, requiring you to work in the office two days a week and work from home three days a week. You will report to the Senior Manager of People Operations. Key Responsibilities: - Manage the daily operations of the People Operations team in India, overseeing service delivery, case management, and transaction accuracy. - Provide guidanc...

Job Title: L1 Support Engineer Department: IT / Technical Support Location: Bangalore, Karnataka Experience Level: 0–2years Employement Type : Full Time About the Role The L1 Support Engineer will be the first point of contact for customers or internal users experiencing technical issues. This role focuses on troubleshooting, incident logging, and escalating complex problems to higher-level support teams. Key Responsibilities Serve as the first line of support for incoming technical queries via chat, email, or phone. Log, categorize, and track incidents and service requests in the ticketing system. Perform basic troubleshooting for hardware, software, network, and application issues. Guide u...

As an IT Service Management Process Subject Matter Expert (SME) at this company, your role will involve the development, implementation, and management of Service Catalog Management Processes & Policies based on the overall IT Service Management (ITSM) Roadmap. You will lead and drive Continual Service Improvement enhancements to the SCM process and ServiceNow implementation, ensuring alignment with industry best practices such as the ITIL Framework. Your participation in the organizational change management plan will be crucial in supporting the adoption of SCM processes and tools across the JCI Technology organization, collaborating with People Management and other departments to promote s...

Role Overview: As a Change Management professional at ComUnus, your role will involve collaborating with software developers, reporting managers, and other IT staff to manage releases effectively. You will be responsible for implementing and managing continuous integration and deployment processes. Additionally, you will work closely with cross-functional teams to enhance the overall development and deployment pipeline. It will be part of your duties to document and maintain CAB documents, technical design documents, system configurations, processes, and procedures. You will also be managing the check-in and check-out process for version control. Key Responsibilities: - Collaborate with soft...

On-site Bangalore, Chennai Posted on 2025-10-08 Job Description Core Responsibilities Perform IT General Controls (ITGC) and SOX 404 compliance testing across access management, change management, backup, and job monitoring areas. Conduct risk and control assessments to identify IT process risks and evaluate control effectiveness. Execute end-to-end IT audit activities – including walkthroughs, test planning, control evaluation, evidence collection, and reporting. Review ERP system controls (SAP, Oracle, Workday, or similar) focusing on application access, segregation of duties, and configuration integrity. Support internal and external audit teams in gathering data, coordinating walkthrough...

Job Information Job Type Permanent Date Opened 10/08/2025 Work Shift UK Shift Work Experience 5 - 7 years Industry IT Services Work Location Chennai - OMR State/Province Tamil Nadu City Chennai City Corporation Zip/Postal Code 600020 Country India Job Description Design, develop, and maintain ServiceNow HRSD workflows, forms, and integrations. Configure and customize HRSD modules including Case and Knowledge Management, Employee Service Center, Lifecycle Events, and HR integrations. Collaborate with HR stakeholders to gather requirements and translate them into technical solutions. Ensure platform stability, performance, and compliance with best practices. Provide occasional support for ITSM...

On-site Pune, Bangalore Posted on 2025-10-08 Job Description Core Responsibilities Provide first-line support for enterprise network infrastructure including routers, switches, firewalls, VPNs, and wireless access points. Monitor network performance, alerts, and events using tools like SolarWinds, PRTG, Nagios, and Cisco Prime to ensure optimal uptime. Perform initial L1 troubleshooting for WAN/LAN connectivity, VPN issues, hardware faults, and configuration errors. Escalate complex incidents to L2 engineers with proper log collection, preliminary diagnosis, and ticket documentation. Conduct basic configuration and connectivity tests on Cisco/Juniper/Fortinet/HP/Aruba devices under supervisi...

On-site Pune , Bengaluru Posted on 2025-10-08 Job Description Core Responsibilities Provide L2-level network support for enterprise clients operating across global hybrid environments (on-prem & cloud). Configure, maintain, and troubleshoot routers, switches, firewalls, SD-WAN, VPNs, and wireless controllers (Cisco, Juniper, Fortinet, Palo Alto). Support cloud networking components across AWS (VPC, Subnets, Gateways) and Azure (VNet, NSG, ExpressRoute) environments. Manage incident and change requests in ITSM systems such as ServiceNow, BMC Remedy, or Jira following ITIL standards. Perform L2 troubleshooting for critical network outages, latency issues, and performance degradation incidents....

**Job Description:** As a Pre-Sales Consultant at UST, you will play a crucial role in the business development cycle by collaborating with clients and internal teams to understand client needs, assess solution requirements, and design customized ServiceNow solutions. You will be responsible for creating proposals, delivering demonstrations, and ensuring technical feasibility while aligning with client business goals. **Key Responsibilities:** - Collaborate with clients to gather business and technical requirements, and map these to ServiceNow capabilities. - Support the preparation of RFP/RFI responses by providing technical inputs, solution design, and proposal documentation. - Conduct pro...

As the Global Process Lead - Recruitment and Onboarding at Diageo, you will play a crucial role in leading the recruitment process design, HR strategy, and leveraging cutting-edge technology trends. Your top accountabilities will include partnering with stakeholders to streamline complex business needs into tech-enabled HR solutions, driving performance and innovation through platforms like Workday and ServiceNow, and guiding cross-functional teams with clear communication and agile execution. Key Responsibilities: - Lead with expertise in recruitment process design, HR system implementation, and transformation initiatives - Partner with stakeholders to translate complex business needs into ...

As an IT Quality and Performance Management professional at our company, you will be an integral part of the team dedicated to enhancing IT service delivery using ServiceNow. Your role will involve the following responsibilities: - Designing, implementing, and managing processes and reporting within ServiceNow to track, analyze, and enhance IT performance metrics in Site Support and Service Desk. - Utilizing ServiceNow's performance analytics and reporting features to monitor key performance indicators (KPIs) related to incident resolution times, service request fulfillment times, customer satisfaction, and availability. - Developing and presenting regular reports to stakeholders on performa...

As a ServiceNow HRSD Senior Technical Consultant at NTT DATA, you will be part of a dynamic team working on challenging and complex solutions within the ServiceNow platform. Your role involves collaborating with HR and IT teams, developing and customizing HR Service Delivery applications, and integrating with other systems like Workday and SuccessFactor. Your dedication to building trust, responsiveness, and accountability will be crucial in delivering successful projects. - Develop and customize ServiceNow HR Service Delivery (HRSD) applications and modules. - Collaborate with HR and IT teams to gather requirements and design solutions. - Implement flows, business rules, UI policies, and cl...

Role Overview: As a Senior Administrator in the Human Resources Operations team, your impact will be pivotal in supporting the case management of new joiners with a strong focus on risk mitigation. You will be responsible for orchestrating seamless digital onboarding experiences for McKinsey colleagues across multiple locations in Asia, Eastern Europe, the Middle East, and Africa. Your role will involve initiating and monitoring background checks for new hires, ensuring a thorough process, and assisting new hires with their queries related to onboarding and background checks. Additionally, you will collaborate with key stakeholders to ensure a smooth onboarding process, analyze and report HR...

As a Routing and Switching - Network Engineering Specialist at NTT DATA, you will have the following responsibilities: - Great experience required on Cisco Routing & Switching & Wireless / Firewalls - Supported vendors include Dell / Arista - Expertise in routing, switching, wireless, LAN, and WAN, covering L2 (Wireless IEEE 802.11 a, Ethernet, IEEE 802.1x std. STP, MSTP, RSTP, Dynamic VLAN, HSRP/VRRP) / L3 (Routing protocols such as EIGRP, OSPF, BGP), NEXUS, SD-WAN - Ensure all configurations comply with network standards, review log files, handle SD-WAN, LAN, WAN, NMS - Participate in setup, deployment, maintenance, troubleshooting, and documentation of enterprise-level, critical network i...

Job Description Position: Specialist - Package Implementation Experience: 5–7 Years Location: Navi Mumbai Type: Permanent Job Summary – SN Portal Developer And Integration Developer Seeking a Specialist with 5–7 years of experience in ServiceNow Custom Application Development to design, develop, and implement customized applications on the ServiceNow platform. Job Description Design, develop, and deploy custom applications on the ServiceNow platform tailored to business needs Collaborate with cross-functional teams to gather and analyze requirements for custom app development Utilize ServiceNow development best practices to build scalable and maintainable solutions Perform code reviews, test...

Job Description Position: Specialist - Package Implementation Experience: 5–7 Years Location: Navi Mumbai Type: Permanent Job Summary – SN Portal Developer And Integration Developer Seeking a Specialist with 5–7 years of experience in ServiceNow Custom Application Development to design, develop, and implement customized applications on the ServiceNow platform. Job Description Design, develop, and deploy custom applications on the ServiceNow platform tailored to business needs Collaborate with cross-functional teams to gather and analyze requirements for custom app development Utilize ServiceNow development best practices to build scalable and maintainable solutions Perform code reviews, test...