5321 Servicenow Jobs - Page 31

Description About Invenio The largest independent global SAP solutions provider serving the public sector as well as offering specialist skills in media and entertainment. We bring deep expertise combined with advanced technologies to enable organizations to modernize so they can run at the speed of today’s business. We know how to navigate the extraordinary complexities of international businesses and public sector organizations, working with stakeholders to drive change and create agile organizations of tomorrow using the technologies of today. Learn more at www.invenio-solutions.com Role - Angular Consultant Skills 3 to 6 years of experience in Angular (v8.0 and above) including typescript. Hands on experience on Rest API. Hands on experience on material design. Hands on experience on bootstrap. Experience/Knowledge on JSON. Should be able to convert templates to screens. Must have knowledge in code version mechanism using tools like TeamCity, GIT hub. Should have Junit/MUnit test case development experience. Should have working experience on ticketing tool like JIRA/ServiceNow. Should have knowledge about Apache Tomcat server. Basic Java skills, CSS, HTML. Experience or Knowledge on any database like MySql, MS-SQL, Oracle etc. Knowledge on Agile scrum and water fall methodology. Responsibilities Participate in Client Workshop UI design, Coding, Unit Test, Configuration, Testing, Integration. Technical Design documentation and Deployment QA/SIT/UAT support. Work on Change Request development. Work on PRODUCTION fixes Collaborate with distributed team. Quality/ Standard focus. Work towards Goal of "Becoming One of the Best Consulting Companies". Focused on specific engagement. Business Skills Excellent oral and written communication skills, the ability to clearly and concisely communicate with others. Experience with Microsoft Office suite including Word, Excel, PowerPoint, and Visio. Understanding of business processes for focus areas or multiple modules. Ability to do research and perform detailed tasks. Strong analytical skills. Consulting Skills Aptitude for working in a team environment; problem-solving skills, creative thinking, communicating clearly and empathetically, strong time management, and ability to collaborate with all levels of staff. Ability to explain ideas and concepts to other project team members and to client personnel. Has a solid foundation for consulting “soft” skills necessary for client engagements and may act as a coach for others related to these soft skills. Ability to interpret requirements and apply SAP best practices. Ability to identify upsell opportunities and assist in the management of scope. Creates professional relationships with client Develop new professional peer relationships for additional business or possible new consultants Helps develop overall marketing messages Communicates project resource requirements to staffing coordinator/clients Ensures quality implementation (works with QA program) May participate in Pre-Sales as part of the client pursuit team Leadership Skills Seeks ways to increase the project team effectiveness Acts as a mentor to Consultants and Sr. Consultants Works well as a member of a team Seeks ways to increase their level of contribution and therefore team effectiveness Personnel Development Development of consultants to meet your project’s requirements Maintains knowledge of focus area at an expert level (known as the consultant’s consultant) Give effective feedback (Immediate and Evaluations) General Skills/Tasks Evaluate and design application and/or technical architectures Leads team effort in developing solutions for projects Completes assignments within budget, meets project deadlines, makes and keeps sensible commitments to client and team Meets billing efficiency targets, and complies with all administrative responsibilities in a timely and effective manner Keeps project management appraised of project direction and client concerns Understands the client’s business and technical environments Regularly prepares status reports Effectively manage a single engagement on a detailed level Define project scope Direct team efforts in developing solutions for mission-critical client needs Manage the team responsible for the daily activities of assigned projects Ensure project quality, satisfaction, and profitability Perform personnel performance evaluations Provide personnel performance, development, and education plans Refer to the Performance Plan and Job Description documents for additional responsibilities of this position Invenio is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Invenio’s management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment. Show more Show less

Job Title: ServiceNow ITBM/SPM Developer Location: PAN India/Remote Experience: 8+ years Employment Type: Full-Time / Contract Job Summary: We are seeking a highly skilled ServiceNow ITBM/SPM Developer to join our team and play a key role in implementing and enhancing ServiceNow’s IT Business Management (ITBM) and Strategic Portfolio Management (SPM) modules. The ideal candidate will be responsible for designing and configuring solutions that help drive value realization through project portfolio management, demand management, resource planning, and financial visibility. Key Responsibilities: Implement, configure, and customize ServiceNow ITBM/SPM modules including: Project Portfolio Management (PPM) Demand Management Resource Management Financial Planning & Cost Modeling Agile Development (SAFe/Hybrid models) Collaborate with business stakeholders and process owners to gather requirements and translate them into ServiceNow solutions. Develop custom reports, dashboards, and KPIs for performance tracking. Ensure best practices are followed in ITBM/SPM implementations and integrations. Troubleshoot and resolve issues related to ITBM modules. Provide user training, documentation, and support as needed. Required Skills & Qualifications: Bachelor’s degree in Computer Science, Information Systems, or related field. 5+ years of hands-on experience with ServiceNow platform. Minimum 2–3 years working with ServiceNow ITBM/SPM modules . Strong understanding of Project/Program Management methodologies and portfolio governance. Experience with Time Cards , Capacity Planning , Rate Models , and Financial Planning . Familiarity with integrations using REST/SOAP APIs . Experience with Agile , Scrum , or SAFe implementations in ServiceNow. ServiceNow certifications such as: Certified Implementation Specialist – ITBM Certified System Administrator Preferred Qualifications: Experience in Performance Analytics and Dashboards within ITBM/SPM. Familiarity with Flow Designer , App Engine Studio , and Scripted REST APIs . Understanding of CMDB and ITSM modules and their relationship with ITBM. Exposure to ServiceNow DevOps , APM (Application Portfolio Management) , or TPRM (Third Party Risk Management) is a plus. Soft Skills: Strong communication and stakeholder management skills. Analytical and problem-solving mindset. Ability to work independently and in a team environment. Proactive approach to learning and adapting to new technologies. Show more Show less

Relevant experience required: Minimum 5 years Work Mode: Remote Core skills required: ServiceNow Development, ITSM, Integrations, UI Policies, Client Scripts, and Service Portal Notice Period: 15-20 days Roles and Responsibilities: Must have strong technical skills to understand client requirements and effectively translate them into user stories and tasks for the development team Customize and configure core ServiceNow applications including ITSM, Service Portal, and ITOM modules (Discovery, CMDB). Conduct workshops and demos for stakeholders and end users. Collaborate with internal teams and clients to ensure high-quality delivery. Lead in crafting/creating, enhancing, and delivering scalable ServiceNow solutions. Actively participate in client meetings or discussions to capture their needs and convert them to clear development activities. Perform integration work and build custom Service Portals, support/create REST, SOAP, and MID Server integrations. Perform ongoing Discovery and CMDB maintenance Develop, review, and optimize scripts – Business Rules, Script Includes, UI Policies, Client Scripts, etc. Collaborate with cross-functional teams, providing guidance and mentoring junior developers when needed. Comfortable working in Agile environments with active sprint participation and backlog grooming. Qualifications: 5+ years of experience working with ServiceNow, including hands-on development and implementation. Strong expertise in ITSM, Service Portal, Integrations, ITOM (Discovery, CMDB), and HAM. Excellent communication skills with the ability to clearly articulate technical concepts to both technical and non-technical audiences. Customize ServiceNow applications by using scripting, workflows, business rules, and UI policies to meet client requirements. ServiceNow Certified System Administrator ,Certified Application Developer or Certified Implementation Specialist certifications preferred. Experience with additional ServiceNow modules like HRSD, or GRC. Show more Show less

Purpose Our customers demand the highest quality and reliability for their services, and we look for innovative ways to meet that demand. Our internal systems are a key component to providing world-class customer experiences via solution engagements or self-serve portals by conveying the optimal data to feed process automation workflows, and business analytics in the most efficient, resilient, and scalable manner. Sales, Financial, and Operational efficiencies are critical to the white-glove treatment Centrilogic strives to maintain. To that end, the internal systems must optimize workflows and data entry to enable staff efficiency and automate repeatable processes. Reporting directly to the Director, Business Transformation this position will be based in India. Responsibilities Codes, tests and debugs in-house applications and interface with SaaS applications. Design, configure and maintain forms, business logics and workflows in SaaS applications. Develop containerized microservices Communicate with both RESTful and SOAP services Collaborate with software development team to fix and improve existing applications Monitor and assess current system performance Identify scalability issues and opportunities Support software testers and application engineers during deployments and maintenance Provide support for testing/development/staging environments Create testing strategies and procedures for all core components Produce and maintain documentation on installations, procedures, and requirements for systems. Research, suggest and implement new technologies, strategies and ways to solve technical issues. Qualifications 4+ years experienced with Python. 5+ years web application development experience. 5+ Experience with .NET Framework, .NET Core, ASP.NET Core, MVC, Entity Framework Experience with containerized application deployments and orchestration (Docker Swarm/Kubernetes) Languages: Python, C#, PHP, JavaScript, HTML and CSS Experience in SaaS applications such as Cherwell, Microsoft Navision, AutoTask, ServiceNow and/or ServiceNow. Frameworks: jQuery, Node.js, Angular or React. Database development skills: SQL Server, SSRS, SSIS, MySQL. Experience with distributed systems and microservices architecture Strict adherence to process and procedures Understanding and hands on expertise with the SDLC lifecycle Experience building and maintaining scalable REST APIs Experience with different deployment tools - Jenkins, Hudson, TFS Deployment, TeamCity Source Control expertise (Git/TFS/Subversion) Skills in Windows and Linux environments a plus Experience with CI/CD Pipelines (Jenkins, Git) Experience with Containers in a production environment BS in Computer Science or equivalent industry experience. Experience working in an Agile, TDD environment Excellent communication skills, both oral and written Mastery of design patterns and anti-patterns Strong analytical and troubleshooting skills Superior oral/written communication and time management skills Ability to work in a high growth, fast paced environment Show more Show less

Job Description : Remote Desktop Support Team member is required to perform a support role for desktop related issue,, equipment configuration, back up maintenance, software installing/de-installing. Provide answers to the clients by identifying problems; researching answers; guiding client through corrective steps. Daily Activities: Dealing with International clients and have proficient international client support Provide hardware / software / network problem diagnosis / resolution via telephone for customer’s end users Route problems to internal I.M. support staff. Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution. Administer and provide User Access and Exit controls. Use the Call Tracking System to document and manage problems and work requests and their respective resolutions and circumvention's. Understanding on AD DS, Azure AD, DNS, DHCP, Azure VNET, Networks, Azure cloud. Help in organizing and managing of the business applications that is installed on Azure VD / Citrix. ITIL Knowledge (Incident /Problem /Change Management). Good understanding on Installing, upgrading, configuring of required Citrix VAAD and other virtualization products Good troubleshooting skills in Citrix printers, profiles, resource manager's thresholds, Azure VD host pool configuration Installed Application troubleshooting. Like MS office, outlook, Adobe, etc Windows OS troubleshooting Strong Analytical and troubleshooting skills, Troubleshooting complex and business critical issues Proficient in administering & troubleshooting Windows desktop operating systems(Win10/Win11) including good knowledge & understanding on Bitlocker, Registry advanced Windows issues. Good knowledge & understanding on Windows networking concepts LAN/WIFI including troubleshooting & isolating issues. Good knowledge on Windows Security Components (Certificates, Antivirus, VPN) Good knowledge on App install/uninstall troubleshooting & referring Log files/event viewer Good understanding on Windows Services, Configurations and Scheduled Tasks Demonstrate strong analytical, troubleshooting and problem solving skills Experience of working with ServiceNow for Incident management Good Knowledge on GPO, Device Drivers, Profiles, DHCP & DNS issues Please share your updated resume to babasuneel.gorre@hcltech.com Show more Show less

About The Role We are seeking a highly experienced and dedicated Senior DevOps Engineer ServiceNow to join our team. In this fully remote role, you will be instrumental in enabling cutting-edge automation, continuous integration, and seamless deployment within our ServiceNow ecosystem. This position demands a robust technical background in CI/CD pipelines, Infrastructure as Code (IaC), cloud platforms, and API integrations. You'll also leverage your expertise in platform performance optimization and foundational security practices to ensure our ServiceNow operations are efficient, resilient, and secure. If you're passionate about transforming traditional processes into automated, scalable, and secure workflows, we encourage you to apply. Key Responsibilities As a Senior DevOps Engineer ServiceNow, your core responsibilities will include : CI/CD Pipeline Development & Management Design, implement, and maintain robust CI/CD pipelines specifically tailored for ServiceNow applications and platform enhancements. Automate the build, test, and deployment processes to ensure rapid, consistent, and error-free delivery of ServiceNow solutions. Champion best practices for continuous integration and continuous delivery within the ServiceNow development lifecycle. Automation & Infrastructure As Code (IaC) Drive automation initiatives for ServiceNow deployments and configurations using leading Infrastructure as Code (IaC) tools such as Terraform or Ansible. Develop and manage automated workflows for provisioning, configuring, and updating ServiceNow instances and related infrastructure. ServiceNow Platform Management Manage and optimize ServiceNow instances, focusing on performance tuning, system upgrades, and configuration management. Ensure the health, stability, and scalability of the ServiceNow platform through proactive monitoring and maintenance. API Integrations & End-to-End Automation Integrate ServiceNow APIs with external tools, systems, and platforms to enable comprehensive end-to-end automation across the enterprise. Develop custom integrations to bridge gaps and create seamless data flows between ServiceNow and other critical business applications. Cloud Infrastructure Optimization Contribute to the optimization, scaling, and security configurations of our cloud infrastructure on platforms like AWS, Azure, or GCP, in alignment with ServiceNow operations. Ensure cloud resources supporting ServiceNow are efficiently utilized and securely managed. Security & Compliance Implement foundational security measures and access controls across ServiceNow instances and integrated systems. Collaborate with security teams to ensure compliance with organizational security policies and industry best practices. Technical Skills Required ServiceNow Scripting & Configuration : JavaScript, Glide API Flow Designer, UI Policies Business Rules, Script Includes, Client Scripts CI/CD Tools (Hands-on With Any One) Jenkins, GitLab CI/CD, Azure DevOps Cloud Platforms (Hands-on With Any One) AWS, Azure, or Google Cloud Platform (GCP) Infrastructure As Code (IaC) Terraform, Ansible CloudFormation (if applicable to cloud platform) Containers & Orchestration (Preferred But Not Mandatory) Docker, Kubernetes, Helm API Integrations RESTful APIs, SOAP Webhooks, OAuth Monitoring Tools (Any Exposure Is Beneficial) Splunk, ELK Stack (Elasticsearch, Logstash, Kibana), Prometheus, Grafana Security & Networking Basics VPNs, Firewalls, Access Control Mechanisms Authentication (SSO, OAuth), Encryption Soft Skills Strong Troubleshooting and Debugging Abilities : A keen eye for detail and exceptional problem-solving skills to diagnose and resolve complex technical issues. Clear and Effective Communication Skills : Ability to articulate technical concepts to both technical and non-technical stakeholders. Ability to Work Collaboratively in Agile Environments : Experience and comfort working within Agile/Scrum methodologies. High Attention to Detail and Commitment to Quality : A strong dedication to delivering high-quality, reliable, and secure solutions. Proactive and Self-Motivated : Ability to work independently and take initiative in a remote work setting. (ref:hirist.tech) Show more Show less

About This Role Overview: We are seeking Process Engineers who like to innovate, solve sophisticated problems and who are passionate about data & analytics. We recognize that strength comes from diversity, and will embrace your outstanding skills, curiosity, and passion while giving you the opportunity to grow technically and as an individual. We invest and protect over $11 trillion (USD) of assets and have an extraordinary responsibility to our clients all over the world. Our technology empowers millions of investors to save for retirement, pay for college, buy a home, and improve their financial well-being. Being a technologist at BlackRock means you get the best of both worlds: working for one of the most sophisticated financial companies and being part of a software development team responsible for next generation technology and solutions. What Are Aladdin Data And Solutions Engineering Aladdin relies on data; analyzing and gaining insights from it is crucial for our uniqueness. Aladdin Data team is responsible for the data ecosystem within BlackRock. We strive to build a ground-breaking data platform offering high-quality data for users, including investors, operations teams, and data scientists. We focus on evolving our platform to deliver exponential scale to the firm, powering the future growth of Aladdin. Solutions Engineering team at BlackRock get to experience working at one of the most recognized financial companies in the world while being part of a broader Aladdin Data software development teams responsible for next generation technologies and solutions. Our engineers design and build large scale analytics data pipelines, process integrations for computation processes, and distributed systems. Additionally, they proactively identify process inefficiencies and implementing solutions to enhance productivity and accuracy. Key Responsibilities Leverage ServiceNow expertise to ensure full adoption of the platform through well-designed workflows and configurations. Translate business needs into ServiceNow solutions. work with stakeholders to understand requirements, design and improve processes, and ensure solutions are implemented effectively. This involves gathering and documenting requirements, collaborating with developers, and testing solutions to ensure they meet business objectives. Identifying bottlenecks, streamlining workflows, and automating tasks using ServiceNow. coordinating across teams, and understanding required enhancements to be incorporated through the Snow development teams. Testing solutions in pre-production environments to ensure they meet documented requirements and acceptance criteria. Documenting requirements, process flows, and test cases. Contribute to strategic ServiceNow initiatives across business, data, and technology streams, with a focus on addressing inefficiencies and driving automation. Define and meet key requirements, including performance metrics (e.g., MTTs), SLA compliance, and escalation handling. Encourage teamwork among different departments - incident/problem managers, business collaborators, and developers to carry out project-specific quality assessments and handle various tasks. Ensure optimal utilization of ServiceNow and contribute insights to support the implementation of effective workflows. Incident Management (ITSM Module)– ITIL background Experience with logging, prioritizing, and resolving incidents and problems within ServiceNow. Customer Service Management (CSM Module) – Hands on experience with CSM and FSO module for raising cases and handling customizations. Use ServiceNow capabilities to proactively communicate pending incidents and problems to collaborators, ensuring they are kept informed throughout the resolution process to support an effective IPR workflow. Innovate- Initiate and drive platform and process innovations to support new business needs, minimize risk, enhance quality, and navigate the changing requirements. Superb communication skills to interact with users and provide support. Creating Dashboards / Reports as per the requirements on ServiceNow. Ensure compliance of incident and problem tickets across functions, with a focus on thorough grooming and resolution of all incident tickets through to closure. Outstanding performance in building and maintaining good relationships with interface teams. Assisting users with platform usage and providing training across functions on ServiceNow for efficient ITIL framework utilization. Collaborate with stakeholders to enhance incident, problem, and change management processes, ensuring their effective implementation in ServiceNow. Promote consistent use of ServiceNow for raising and tracking incidents and problems across all teams. Qualifications BTech + MBA/PGDBA from reputed institute with good knowledge of analytical concepts. BTech + CFA (level 2) will be a preferred candidature. 3-5 years ITIL certification – Incident Management with ServiceNow expertise 3-5 years CSM certification – Customer Service Management with ServiceNow expertise Good to have certified system administrator / application developer in Service Now Experience of implementation / customization on ServiceNow Experience in agile methodology & scrum master calls. Strong technical background with knowledge of SQL, UNIX. Python/Tableau/PowerBI Excellent problem-solving, critical-thinking skills and an ability to identify problems, design and articulate solutions to implement change. Knowledge of financial products in Fixed Income, Equities and Derivatives, and familiarity with Risk analytics such as Durations, Spread, Beta and VaR would be an advantage. Be a ‘Student of the Markets and Technology’ by following the global markets to understand how macro-economic factors can affect the analytics and harness the technology to seek critical problems. Our Benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law. Show more Show less

Job Title: ServiceNow SAM Integration Lead About The Team The Software Asset Management team is part of Digital Strategy and Operations department within Sanofi. Our mission is to ensure software assets are governed and monitored throughout their lifecycle within our organization to ensure proper governance, optimize investments, maintain compliance with licensing agreements, and enhance security across all business units globally. The SAM team operates globally, covering all Sanofi business units (R&D, industrial, commercial, support functions) across all geographies, with strong partnerships with Procurement, Legal, and IT teams. We have successfully implemented ServiceNow SAM Pro module to monitor software license compliance for key vendors. We are now expanding to manage the complete software asset lifecycle by integrating SAM Pro with other ServiceNow modules and external solutions (e.g., SCCM). We are looking for a skilled ServiceNow SAM integration expert to join our team. You will be responsible for leading this ServiceNow SAM integration project. Main Responsibilities Lead the ServiceNow integration project to manage the full lifecycle of software assets Collaborate with the ServiceNow CoE team to design and implement integrations between SAM Pro and other ServiceNow modules Define and implement processes for software request, approval, deployment, monitoring, and retirement Configure and customize ServiceNow SAM Pro to meet Sanofi's specific requirements Develop integration solutions with external systems (SCCM, etc.) as required Create dashboards and reports to provide visibility into software assets Train and support users on the new processes and tools Ensure data quality and integrity across the integrated platform Document processes and technical solutions About You Experience: 5+ years of experience on ITAM/SAM and more specifically in deploying and integrating ServiceNow SAM Pro with other ServiceNow modules to manage full lifecycle of software assets Soft skills: Strong project leadership capabilities, Excellent communication and interpersonal skills with ability to work across global teams Analytical mindset with attention to detail and data accuracy Pragmatic, results-oriented approach to problem-solving Ability to translate technical concepts to business stakeholders Self-motivated with ability to work independently and as part of a team Technical skills: Strong expertise in ServiceNow platform, particularly SAM Pro module Experience integrating ServiceNow modules (e.g. CMDB, ITAM, ITSM, CSD, HR) to manage software assets lifecycle Experience with software discovery tools and integration methods Proficiency in Agile project management methodologies Experience with JIRA is a plus Education: Bachelor's degree in computer science, information technology or related field (MBA in IT Governance/MIS a plus) 5-8 years professional working experience in Information Technology 5+ years of relevant experience implementing and integrating ServiceNow SAM Pro Languages: Fluent English (written and verbal) Travel requirements: Occasional short-term international travel (approximately 1%) Why choose us? Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave. Opportunity to work in an international environment, collaborating with diverse business teams and vendors, working in a dynamic team, and fully empowered to propose and implement innovative ideas. Pursue Progress . Discover Extraordinary . Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together. At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com! null Show more Show less

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: Manage product development activities Work with product management, design, support and other dev teams to create high-quality solutions Manage daily activities of the development team Solve difficult and sometimes ambiguous problems Manage departmental resources, staffing, mentoring, and enhancing and maintaining a best-of-class engineering team Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 9 to 15 years of experience with technologies relevant to SN and advanced coding skills Experience with open source tools and agile development environments Fluency in one or more relevant programming language (Java, JavaScript) An understanding of broad concepts and experience using those concepts to understand and develop solutions for problems Ability to execute a project based on our priorities, context, risks and desired outcomes FD21 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. Show more Show less

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical. What You Get To Do In This Role Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales Oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.) Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap Identify the right specialist/ support resources to bring into a deal, at the right time Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 10+ years of sales experience within software OR solutions sales organization Experience establishing trusted relationships with current and prospective clients and other teams Experience producing new business, negotiate deals, and maintain healthy C-Level relationships Experience achieving sales targets The ability to understand the "bigger picture" and our plans around IT Experience promoting a customer success focus in a "win as a team" environment Willingness to travel up to 50% Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. Show more Show less

Greetings from KVC CONSULTANTS LTD!! Job description: We Are Hiring Freshers for International Service Desk Role With Leading IT Company. (Immediate Joining to 30 Days) Job Locations : Bangalore (Electronic City) & PUNE (HINJEWADI PHASE - 2) 5 working days 2 days off Rotational shifts Cab facilities 2 months training in Mysore Only Graduates (Btech/BE/BCA) Excellent Communication Skills SALARY STRUCTURE : Upto Rs 2.45 LPA -- For Freshers Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests *Roles and Responsibilities of Service Desk in an International BPO* Incident Management: Handle and resolve technical issues, service interruptions, or customer complaints promptly to minimize downtime and disruptions for clients. Ticketing System Management: Create, manage, and track service requests or incidents in the ticketing system, ensuring timely responses and resolutions. Customer Support: Provide first-line support for clients or end-users through multiple channels (phone, email, chat), ensuring accurate solutions and professional service. Problem Diagnosis: Identify the root cause of issues reported by customers and provide effective solutions or escalate to higher-level support teams when necessary. Service Level Agreement (SLA) Compliance: Ensure all service requests are handled within agreed-upon SLAs, maintaining response and resolution times. Knowledge Management: Maintain and update knowledge base articles, troubleshooting guides, and FAQs to assist both customers and agents in resolving common issues. Escalation Management: Escalate unresolved or complex issues to the appropriate tier of support or specialized teams, ensuring efficient issue resolution. Monitoring and Reporting: Monitor system performance, incident trends, and ticket progress, and generate reports for continuous service improvement. Customer Satisfaction Focus: Ensure positive customer experiences by resolving queries efficiently and providing quality service at all stages of the support process. Service Continuity: Actively participate in activities ensuring consistent service availability and quick recovery from service disruptions or outages. Mandatory Language Skill: Prior SD experience and good English speaking skills " Note:- This is a WFO Profile and Candidate should be comfortable working for Bangalore or Pune because this profile is available for these two locations. DM / WA / CALL ---Schedule your interview kindly call or drop your resume on the given numbers AND write - PUNE SD OR BANGLORE SD WITH OUR RESUME . AREESHA-9628373763 VANSHIKA-9628372762 YAGYANSHI- 9821182648 LAIBA - 9654201996 FAREHA- 8528371817 SIYA-7565006262

Job Description Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Project Manager In this role, you will: Manage projects across Offensive Tooling, in collaboration with the Head of Offensive Tooling and agile engineering team, to ensure customer priorities and changes to technology strategy are captured, prioritised, and delivered. Ensure strong collaboration between Offensive Tooling and other Cyber/CTO stakeholders to effectively manage dependencies between projects. Create, manage and maintain a structured method of tracking all actions, issues, escalations raised between Cyber and CTO across technology incidents and all controls areas. Manage mini-projects for agile and strategic remediation of critical areas impacting the risk to the bank that need active collaboration and action between Cyber and CTO teams Requirements To be successful in this role, you should meet the following requirements: Minimum bachelor’s degree with Excellent verbal and written communication skills Minimum 8 to 10 years of Core IT Project management experience with over 14 to 16 years of IT Experience in a large-scale Financial Services environment or global corporate service provider Strong understanding of Change the bank and Run the bank concepts Strong understanding and experience of IT project life cycle & methodologies (waterfall/agile) Strong communication and senior stakeholder Management experience Experience of managing / working on projects in Cybersecurity, Information security, Risk & Controls Strong experience using in PowerPoint, JIRA, Confluence, ServiceNow, SharePoint and Excel for analysis and project status reporting PMP or any other PM certification and/or Certification in Agile Certification in Cybersecurity, Information security Knowledge of estimation, budgeting & forecasting, performance evaluation and change management principles. Understanding of industry standard controls frameworks (e.g. NIST FSS) Positive and professional attitude, team player, flexible and adaptable, open to change(s) Confident and takes responsibility and ownership for work and personal development You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSBC Software Development India Show more Show less

Job Summary We are seeking a Sr. Infra Developer with 7 to 8 years of experience specializing in ServiceNow Performance Analytics and ServiceNow HRSD. The role involves working in a hybrid model with day shifts. The ideal candidate will contribute to the development and optimization of our infrastructure ensuring seamless performance and efficiency. Responsibilities Develop and optimize infrastructure solutions using ServiceNow Performance Analytics and ServiceNow HRSD. Provide technical expertise in the design implementation and maintenance of ServiceNow modules. Collaborate with cross-functional teams to ensure seamless integration of ServiceNow solutions. Monitor and analyze system performance to identify areas for improvement. Implement best practices for system security reliability and scalability. Troubleshoot and resolve technical issues related to ServiceNow infrastructure. Create and maintain comprehensive documentation for all implemented solutions. Conduct regular system audits to ensure compliance with organizational standards. Provide training and support to end-users on ServiceNow functionalities. Lead efforts to automate processes and improve system efficiency. Stay updated with the latest developments in ServiceNow technologies and incorporate them into the infrastructure. Participate in project planning and provide technical insights to ensure successful project delivery. Collaborate with stakeholders to gather requirements and translate them into technical specifications. Qualifications Possess a strong understanding of ServiceNow Performance Analytics and ServiceNow HRSD. Demonstrate experience in developing and optimizing ServiceNow infrastructure solutions. Have excellent problem-solving skills and the ability to troubleshoot technical issues effectively. Show proficiency in creating and maintaining technical documentation. Exhibit strong collaboration skills and the ability to work with cross-functional teams. Display knowledge of best practices for system security reliability and scalability. Have experience in conducting system audits and ensuring compliance with standards. Demonstrate the ability to provide training and support to end-users. Stay updated with the latest developments in ServiceNow technologies. Possess excellent communication skills to interact with stakeholders and gather requirements. Show experience in project planning and providing technical insights. Have a proactive approach to automating processes and improving system efficiency. Display a commitment to continuous learning and professional development. Certifications Required Certified Implementation Specialist - HRSD Certified Implementation Specialist - Performance Analytics Show more Show less

About Locuz: SHI | Locuz we are a security-driven digital transformation company with a global presence, including multiple locations across India. We specialize in integrating AI, cloud, automation, and cybersecurity to solve complex business challenges, from cloud operations to high-performance computing, while ensuring security is at the core of every solution we deliver. Skill Sr. ServiceNow Developer Exp 5+years Location Hyderabad Work Mode Work from Office (Monday to Friday) No Remote / Hybrid Responsibilities Include, but not limited to: · Implement ServiceNow platform capabilities specifically the ITAM, ITSM and ITOM modules including form configuration, workflow administration, reporting, data imports, custom scripting and third-party software integrations. · Work with the customer to ensure the configuration of ServiceNow meets their overall requirements including drafting technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer. · Identify potential “problem” areas within customer ServiceNow environments and provide advice on problem resolution. · Keeps up to date with industry trends and new ServiceNow offerings to enhance the usability of the ServiceNow Platform. · The Senior ServiceNow Developer will complete all work within agreed timescales and KPI’s. · Assist SHI teams in managing project timelines and customer expectations. · See themselves as part of the greater whole in meeting or exceeding business objectives on a regular basis, as well as assistance in driving key initiatives for ITAM. · Stay up to date on new ServiceNow product offerings, take on-going training and certification and accreditations. · Maintain industry leading knowledge to understand all aspects of the ITAM and Software life-cycle – from licensing to purchasing to deployment to decommissioning. · Learn and follow the ITAM department standards to ensure all projects are conducted professionally, ethically, and in a manner consistent with SHI quality standards. Qualifications Bachelor's Degree or relevant work experience required · Minimum 5 years holding a position configuring and customizing ServiceNow projects · Minimum of 5 years of experience with common web technologies and networking (e.g. XML, HTML, AJAX, CSS, HTTP, TCP/IP, etc.) · Experience implementing, configuring, and customizing ServiceNow including experience with common web technologies and networking (e.g. XML, HTML, AJAX, CSS, HTTP, TCP/IP, etc.). · Detailed knowledge of ITIL methodologies, JavaScript and web software design principals and working knowledge and experience of IT Service Management processes (Incident, Problem, Change, Release, Knowledge, Service Catalog). · Detailed knowledge of relational databases, Directory service integration experience (Active Directory, LDAP, etc.), and knowledge of Single Sign-on using various authentication methods (token, SAML 1.1, SAML 2.0) Preferred Skills/Qualifications · ServiceNow Implementation Specialist in three or more applications preferred · Additional experience within the IT or Software Asset Management field · A second language (preferably French or Spanish) will be an advantage Certifications Required The ideal candidate will hold the following accreditations; if the accreditations are not currently held the successful candidate will be required to study and pass all the following accreditations within a short period of commencing the role. If the mandatory certifications are not currently held then you will be required to study and pass the following mandatory certifications at a minimum within a 6-month period of commencing the role: Mandatory certifications: · ServiceNow System Administrator · ServiceNow Fundamentals · ServiceNow Implementation Methodology Fundamentals · ServiceNow Platform Implementation · ITAM all modules · ITSM all modules through to ITSM Professional · CMDB and Vendor Portfolio Management · ITOM module, focusing on Discovery and cloud management Supplemental certifications: All LISA Training Modules & Exams Unique Requirements · It is expected that this role may require infrequent travel both nationally and internationally (max 10%) Interested candidates mail CV to gopikrishna.silagani@locuz.com Show more Show less

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Job Responsibilities: Platform Design & Development Configure, develop, and customize core ServiceNow modules such as ITSM, CSM, FSM, and EAM to meet evolving business needs. Create and manage advanced workflows, forms, business rules, and UI policies. Drive platform enhancements, version upgrades, and solution design while adhering to best practices Integration & Automation Architect and implement integrations with third-party systems (SailPoint, Jira, SCCM, Azure, GCP) using REST/SOAP APIs, Service Graph Connectors, and other relevant technologies. Automate service provisioning and deprovisioning using Flow Designer, orchestrations, and custom scripts IAM & RBAC Implementation Establish and manage Identity and Access Management (IAM) within ServiceNow, ensuring secure and efficient user provisioning. Develop Role-Based Access Control (RBAC) policies and workflows, including role assignments, approvals, and auditing. Collaborate with security and compliance teams to maintain governance and adherence to privacy regulations (e.g., Australian Privacy Act). Platform Administration & Support Monitor system health, troubleshoot incidents, and recommend solutions to ensure platform stability. Conduct root cause analysis for complex issues, coordinating with internal teams to implement preventative measures. Maintain high-quality technical documentation, including development guidelines, design documents, and platform policies. Collaboration & Leadership Partner with business analysts, project managers, and key stakeholders to gather requirements and propose optimal technical solutions. Participate in Agile ceremonies (daily stand-ups, sprint planning, reviews) to maintain transparency and meet project milestones. Mentor junior developers, enforce coding standards, and champion best practices in ServiceNow development Agile Delivery & Collaboration Work within an Agile delivery framework, participating in daily stand-ups, sprint planning, and retrospectives. Collaborate with scrum masters, product owners, and cross-functional teams to refine user stories, estimate tasks, and ensure timely feature delivery. Contribute to continuous improvement of processes, tools, and methodologies to enhance efficiency and quality Knowledge And Experience Extensive ServiceNow Platform Proficiency Hands-on Experience: Minimum of 5+ years working with core ServiceNow modules such as ITSM, CSM, FSM, EAM, ITOM, HRSD, and ITBM—including installing, configuring, and customising workflows. Discovery & CMDB: Practical knowledge implementing and managing Discovery for accurate CI detection, along with maintaining robust CMDB structures and developing CSDM v4 framework. Custom Applications & Portals: Proven track record of creating tailor-made ServiceNow applications and designing engaging, user-friendly portals to enhance service delivery. Advanced Integration Experience RESTful and SOAP APIs: Demonstrable success integrating ServiceNow with third-party systems (e.g., SailPoint, Jira, Azure, GCP, SCCM) using API calls, Service Graph Connectors, or custom connectors. Automation & Orchestration: Familiarity with Orchestration, Flow Designer, and scripting to automate end-to-end processes—particularly for provisioning/deprovisioning services and handling security workflows. IAM & RBAC Expertise Identity Management: In-depth understanding of Identity and Access Management (IAM) best practices and frameworks, coupled with the ability to implement secure provisioning workflows. Role-Based Access Control (RBAC): Well-versed in designing and administering RBAC policies, including role assignment, user permissions, and compliance auditing, ensuring alignment with enterprise security standards. Field Service Management (FSM) & Enterprise Asset Management (EAM) - highly desirable FSM Configuration: Experience configuring FSM for scheduling, dispatching, and coordinating technicians to enhance field operations and customer satisfaction. EAM Lifecycle Management: Ability to manage the entire lifecycle of enterprise assets, including asset registration, maintenance scheduling, and decommissioning—leading to optimised asset utilisation and cost savings. Agile Methodologies & Delivery Practical familiarity with Agile methods (Scrum or Kanban) in planning and executing development sprints, including backlog grooming, sprint reviews, and retrospectives. History of working effectively with cross-functional, geographically dispersed teams, ensuring transparent communication and rapid iteration of solutions in a fast-paced environment. Platform Governance & Lifecycle Management Release & Upgrade Planning: Experience in preparing for and executing ServiceNow upgrades (e.g., from Xanada releases), including sandbox testing, deployment automation, and user training. Performance Monitoring: Skilled in monitoring platform health (e.g., queries, scripts, instance performance) and implementing remediation measures for optimal reliability and scalability. Stakeholder Engagement & Communication Requirement Analysis: Proven ability to translate complex business processes into technical requirements, gathering input from both technical and non-technical stakeholders. Cross-functional Collaboration: Track record of working with product owners, project managers, business analysts, and architects to create cohesive end-to-end solutions aligned with organisational goals. Industry Certifications & Continuous Learning Certifications: Holding (or actively pursuing) industry-recognized credentials such as ServiceNow Certified System Administrator (CSA), Certified Application Developer (CAD), or Implementation Specialist certifications (e.g., CSM, FSM, EAM). Continuous Improvement: Commitment to staying current with emerging ServiceNow capabilities, industry best practices, and evolving regulatory demands. Skills And Competencies Technical Skills Programming: Strong skills in JavaScript, HTML, CSS, and AngularJS within the ServiceNow environment. Scripting: Glide Scripting, Flow Designer, Script Includes, and Business Rules. Databases: Understanding of MySQL or similar relational databases for performance optimization and reporting. ServiceNow Certifications ServiceNow Certified System Administrator (CSA). ServiceNow Certified Application Developer (CAD). ServiceNow Implementation Specialist certifications, especially CSM, FSM, or EAM, are highly advantageous. Soft Skills Analytical & Problem-Solving: Ability to translate complex requirements into effective technical solutions. Communication: Excellent verbal and written communication to engage both technical and non-technical stakeholders. Team Collaboration: Commitment to knowledge sharing, mentoring, and fostering an inclusive, high-performing culture. Adaptability: Eagerness to learn new technologies and adapt to dynamic project demands. Education Requirements Bachelor’s Degree in Computer Science, Information Technology, or a related field (or equivalent practical experience). Additional coursework or certifications specific to ServiceNow, cloud computing, or security frameworks (e.g., CISSP) is beneficial. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy. At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent. Show more Show less

Role & responsibilities Provide hands-on engineering leadership to the team for implementing and operationalizing ServiceNow Integrated Risk Management (IRM) platform. Define the architecture and infrastructure for ServiceNow platform Implement and Integrate the platform Coordinate and collaborate with multi-functional teams (authentication, infrastructure, data, etc) for operational aspects of ServiceNow. Establish upstream and downstream integrations using S erviceNow Integration Hub Platform support, maintain observability metrics, resiliency and business continuity Data management, storage and data protection Define release cycles, CI/CD approach and governance routines for the platform and oversee ongoing continuous deployment All stages of the software delivery life cycle for the ServiceNow platform Collaborate with business, product, and technology partners to solution complex technology and functional needs of the IRM platform Significant experience of delivery of complicated Governance, Risk and Compliance platforms Experience with ServiceNow IRM offerings

Fresenius Medical Care core values: Fresenius Medical Care is a people business. Our success depends on having the best and brightest employees, and helping them attain their personal and professional goals while delivering excellence in patient care and business results. Our employees embody our culture which is based on six core values supporting our promise to improve the quality of life of every patient every day. These core values are: Patients and Partners First, Honesty and Integrity, Quality and Compliance, Collaboration, No-Limits Mindset and Results Oriented. Strong advanced excel skills. This is must have, apply only if you are good and be prepared to undergo Excel knowledge testing as part of the qualifying stage of the selection process. Responsibilities: Develop, maintain, and continuously improve HR Service Delivery metrics, KPIs, and dashboards to support service level monitoring and reporting. Monitor, review, and report SLA and KPI performance in alignment with defined frequency and governance protocols. Design and deploy standardized formats and frequencies for service monitoring dashboards, ensuring consistency and clarity in reporting. Ensure timely and accurate delivery of standard and ad hoc reports across all active and hypercare countries, meeting the specific requirements of delivery teams and stakeholders. Collaborate with HR Operations to maintain and update the reporting requirement list, ensuring alignment with evolving business needs. Introduce and automate employee experience dashboards, incorporating insights from surveys (calls & AskHR) to track satisfaction and service trends. Analyze service delivery metrics to identify trends, gaps, and areas for continuous improvement, particularly during BAU and hypercare phases of country transformations. Drive the initiation and integration of new reporting capabilities for countries, CoEs, and domains such as Payroll, HRM, APAC, EMEA, and the US, based on delivery needs. Define and implement Workday and call metrics, integrating them into existing Tableau dashboards to enhance visibility and reporting capabilities (e.g., Q4 2025). Maintain the HR Operations Service Catalogue and Service Scorecard to support transparency and performance benchmarking. Provide comprehensive reporting support to the HR Operations & HR Operations Support teams, including QA, and continuous improvement tracking. Leverage Service Management expertise in areas such as Incident Management, Problem Management, Preventative Maintenance, Service Continuity, Change Management, and Smart-Reporting related to service monitoring and reporting. Deploy and maintain interactive Tableau dashboards for HR data visualization, including enhancements to support QA, call metrics, and employee experience analytics. Demonstrate strong capabilities in reporting design, creation, configuration, and automation, driving efficiency and value-focused outcomes. Champion a data-driven, agile, and innovative approach to reporting, with a focus on automation, value creation, and proactive problem prevention. Demonstrate advanced Excel skills, including proficiency in macros and automation, to support reporting needs. Configure and customize reports by assigning pre-delivered fields, defining scope, reporting levels, frequency, and user access in a ticketing tool. Requirements: Must Have: Person should be able to configure and create reports we want to generate by assigning pre-delivered reporting fields, and specifying their structure, scope, user authorization, periodicity, reporting levels, and so on. Experience of report configuration in a ticketing and reporting tool. Must Have: Person should have strong advanced excel skills and advanced excel skills (macro/ excel automation knowledge). Above mentioned 2 requirements are non-negotiable and must have, apply only if you are good as selection will include an excel and knowledge testing. Degree with focus on Human Resources or Business Administration Minimum 7-8 years’ experience in different HR functional areas ideally in HR generalist or HR operations or shared service reporting roles in a global environment. Passion for improvement to achieve higher quality, consistency, and reliability of HR service delivery through service monitoring and reporting. Experience with and a strong interest in HR ticketing and other data reporting / analytics tools Proficiency with Workday, ServiceNow or other cloud-based HR solutions Fluency in English reading and speaking is a must, other language. knowledge would be added advantage Ability to deal with ambiguity and to operate in a global decentralized environment where system and process are yet to be aligned. Ability to work effectively with multicultural and virtual teams. Strong problem-solving and critical-thinking skills. Excellent communication, collaboration, and influencing skills. Driven by values of data accuracy, agility, automation, and innovation. Project and change management skills; being able to manage improvement initiatives independently under minimum guidance. Show more Show less

Job ID 2023-9932 Date posted 07/05/2025 Location Bengaluru, India Category IT Job Overview You as the SAP S/4 HANA Sales & Procurement Analyst will ensure systems and business processes are developed to meet requirements. This role as an analyst will be responsible for delivering system services, improvements and projects mainly in the area of S/4 HANA Sales, Sourcing & Procurement , but also Logistics General & execution. Your role will require collaboration with other business functions and multi-functional IT members to ensure the ongoing system integrity and stability. This role would signify the ability to work in a fast-paced, pressured environment with multiple customers. Hold at least a B.Tech in computer science, information technology, or in a related field, with at least 3 years of overall experience in a similar role within a large, global organisation. A successful history of owning and delivering S/4 HANA solutions as a technical specialist in large-scale IT environments. Ability to work autonomously, with a dedication to staying abreast of the latest industry developments, equally have successful track record of hands-on experience implementing, configuring and customization of enterprise SaaS applications, from concept through deployment and support, demonstrating a firm grasp of modern development practices such as Waterfall, Agile or DevOps. This role is based 100% in Bengaluru or equivalent experience in India. Occasional international travel may be required for company events, special team meetings and/or workshops. There is also a requirement for on-call. Required Skills And Experience At least one S/4 HANA Implementation as a Sales consultant and a good understanding of integration with other SAP modules. Deep experience in SAP S/4 HANA Sales & Sourcing and Procurement as well as SAP Variant Configuration (LO-VC). FIORI and S/4 HANA Embedded Analytics. Knowledge on SAP Entitlement Management System (EMS) Experience on Integration between S/4HANA and EMS using SAP Cloud Platform (CPI) and/or other Middleware. Knowledge on SAP Revenue Accounting and Reporting (RAR), SAP Global Trade system (GTS) and Ariba. Superb communication, teamwork and analytical skills. “Nice To Have” Skills And Experience Certifications in SAP S/4 HANA Knowledge on Salesforce, ServiceNow and other web-based technologies. Experience of the semi-conductor industry or other Engineering based organisations. In Return Arm is an equal opportunity employer, committed to providing an environment of mutual respect, where equal opportunities are available to all applicants and colleagues. Arm prohibits discrimination or harassment of any kind based on race/ethnicity, religion, national origin, age, sex, sexual orientation, gender, gender identity and expression, disability, neuro-diversity, pregnancy, medical condition, marital status, citizenship status, military/veteran status, as well as those characteristics protected by applicable laws, regulations and ordinances. Arm’s hybrid approach to working is centred around flexibility, where we split our time between the office and other locations to get our work done. Within that framework, we empower groups and teams to determine their own particular hybrid working pattern, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you. Accommodations at Arm At Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email Hybrid Working at Arm Arm’s approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you. Equal Opportunities at Arm Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Show more Show less

Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio Your Role And Responsibilities As an Associate Developer at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for: Your primary responsibilities include: Working on the end to end feature development and solving challenges faced in the implementation. Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Being eager to learn new technologies and implementing the same in feature development Preferred Education Master's Degree Required Technical And Professional Expertise Minimum 3+ years and 2+ years in ServiceNow Experience in ServiceNow ITSM, CMDB module with experience in implementation, configuration, updates & troubleshooting. Deep understanding and solutioning capabilities in ServiceNow Global scope and foundational data such as Location, Organization, CMDB In-depth experience and solutioning capabilities using Scoped Application Working knowledge to develop on Service Catalog Preferred Technical And Professional Experience Expertise in ServiceNow ITSM product Experience in develop integration using JDBC/SQL/SOAP/REST with various type of systems directly or through mid-server Should have CSA, CAD and CIS-ITSM Certifications Show more Show less

Job Description Position: ServiceNow (SNOW) Business Analyst Purpose and Scope: Responsible for system data gathering & analyzing business requirements to be developed in SNOW. Work with Product Owner and IT team for system enhancements and improvements. Work with Program Manager and Transition Managers/Local for global system implementation. Provide day-to-day support and assistance to end-users, agents and business partners. Support the GBS organization’s goal and overall direction. Duties and Responsibilities: Works closely with different stakeholders for system enhancement (requirements gathering, requirements signoff, build test plan, ensure UAT signoff, ensure sprint signoff and hypercare support) Ability to apply the agile methodology for Software Development Life Cycle (SDLC) Perform in-depth system testing and analysis that are consistent with business requirements Works closely with Program Manager and Transition Managers/LO for global system implementation Conduct SNOW trainings for different stakeholders (end-users, agents and managers) Create and update SNOW training materials, How-To guides/SOPs for end-users and agents Support the routine system upgrade that will ensure no major impact to operations Support the GBS Business Intelligence & Reporting team for any SNOW requirements and report development Ensures that SNOW reporting is timely and accurate Assist in developing SNOW visual dashboards to report KPIs and specific metrics Ensures that automation/RPA in SNOW are functioning correctly and efficiently Provide analytical and technical support for any SNOW issues and concerns (solution mindset) Act as a liaison (gatekeeper) between IT, Operations team and other business partners Ensure system stability by escalating defects and bugs to PO and IT team Works closely with Product Owner, IT and Operations for system improvements Recommend system improvements that are compliant, sustainable and effective Participate in team discussions to continuously improve the SNOW system and/or process resulting in improved efficiency Provide guidance and mentorship to different stakeholders as applicable Other special duties as assigned Experience & Required Skills: 5+ years of experience in SNOW supporting Finance, Accounting, Procurement and/or other financial transformation Knowledgeable with up-to-date technology such as AI, chat bot, virtual agent, RPA and automation Experience working with Knowledge Base management Experience and familiarity with SAP, Celonis, Basware, Ariba and Concur a plus Exposure with OKTA, Workday and active directory Knowledgeable in project management and change management Effective communication skills for dealing with Finance, IT and other business partners Prior experience working in the field of Finance, Accounting and/or Procurement High energy level with the ability to work on multiple assignments at one time Ability to be self-managed, as required Show more Show less

About The Position The IT Technical Lead - IIoT will own the strategy, prioritization, and internal commercialization of IIoT (Industrial Internet of Things), ensuring effective management of capacity and work deliverables. This role involves leading a team of IT professionals, driving technological innovation, and aligning IT initiatives with business goals. Key Responsibilities Develop and implement the strategy for IIoT within the organization Prioritize and manage the internal commercialization of IIoT Oversee the capacity planning and work deliverables related to IIoT Lead and mentor a team of IT professionals, providing guidance and support Collaborate with stakeholders to understand business requirements and translate them into technical solutions Ensure the scalability, reliability, and security of IIoT Platform implementations Monitor and report on the performance and effectiveness of IIoT Stay updated with the latest trends and advancements in IIoT Manage vendor relationships and negotiate contracts related to IIoT Required Qualifications Bachelor’s degree in Computer Science, Information Technology, or a related field 10-15 years of experience in IT, with 5+ years focus on IIoT Experienced with Docker, Azure Kubernetes Service, and Linux containers Knowledgeable in virtualization deployment and lifecycle management Skilled with IoT sensors (cellular, LoRaWAN, BLE, WiFi) and business unit instrumentation Proficient with Azure IoT Hub, LoRaWAN Network Servers, MQTT/Sparkplug B, Ignition, and Aveva PI Experienced with Azure Infrastructure as a Service (IaaS) and connectivity Knowledgeable in device management, connectivity, and CMMS (Maximo, S4HANA, ServiceNow) Proven experience in leading and managing IT teams Strong understanding of IIoT and its application Excellent problem-solving and analytical skills Strong communication and interpersonal skills Ability to work independently and as part of a team Preferred Qualifications Master’s degree in Computer Science, Information Technology, or a related field Professional certifications related to IIoT Familiarity with core Azure services relevant to IIoT, including Azure IoT Hub, Azure Digital Twins, and Azure Stream Analytics. Understanding how these services facilitate device connectivity, data processing, and analytics is crucial Experience with project management methodologies (e.g., Agile, Scrum) Knowledge of cybersecurity principles and practices Familiarity with cloud computing platforms like AWS or Azure Chevron ENGINE supports global operations, supporting business requirements across the world. Accordingly, the work hours for employees will be aligned to support business requirements. The standard work week will be Monday to Friday. Working hours are 8:00am to 5:00pm or 1.30pm to 10.30pm. Chevron participates in E-Verify in certain locations as required by law. Show more Show less

Job Description This position is for an experienced professional with a hands-on EPM infra administration background in the Oracle Hyperion (on-prem) suite of products. Primary responsibilities include managing day-to-day operations, end-user support, and supporting project initiatives across the EPM platform. This position will partner closely with functional teams to solve complex business issues and design scalable system solutions. This is a highly visible role and will be critical in solidifying a "best-in-class" EPM solution for the company. Ideal candidate understands not only the concepts of Hyperion but also how they apply to the day-to-day processes of a Production business environment. Responsible for supporting critical business operations. Works independently to provide quality services to multiple customer engagements. Performs varied and complex duties and tasks that need independent judgment to support Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Experience in EPM cloud is a big plus. Responsibilities Analyze functional and operational issues reported by the customer with their Oracle EPM/Hyperion environment and provide the solution or workaround on time Analyze user requirements to develop, implement, and support Oracle’s global infrastructure. Manage operations and end-user support of Hyperion EPM 11x platform: HFM, ERPi, FDM, Planning, Essbase, Essbase Studio, ODI, and Financial Reports Troubleshooting integration and data issue across various Hyperion applications and boundary systems Coordinate operational handover with global support teams Assist Business Partners With Application Issues, Configuration And Administration Issues. Proactively monitor and streamline tasks and procedures following company standards Work interdependently with technical infrastructure teams, application teams, and business units to ensure service delivery is meeting business objectives Establish and perform standard operational policies and procedures Coordinate monthly/quarterly patching activities with Infra teams Coordinate and perform monthly deployments/release in collaboration with functional teams Monitor, analyze and tune Hyperion system performance as required Modify/tune existing batch scripts, VB scripts, consolidation/business rules, and Essbase calc scripts Participate in system testing, data validations, and stress testing of new enhancements/features Manage daily terminations from Hyperion systems per SOX requirements Create technical documentation, including data flow charts, system diagrams, formulas and methods for solving business problems, incorporating infrastructure requirements and interfaces. Update/create end user training documents for HFM and Hyperion Planning/Essbase (including forms, grids, Smart View etc) Take on various roles regarding project initiatives while following strict deadlines Provide Business Continuity And Disaster Recovery Solutions For Hyperion Environment, Including: Disaster Recovery Testing, Backups, And Recovery Policies And Procedures. Responsible for improving technical process and developing new processes to improve Oracle support for customers. Work with Project Manager and customer implementation team to make sure Hyperion project is on track and there are no technical issues in customer Hyperion environments. Provide Mentoring And Cross-training To Peers And Interdependent Team Members. Setup new releases of Hyperion application on internal lab environment, devise architecture & standards before these release become customer ready. Collaborate with offshore team members and business customers globally Customer Management Ability to understand customer urgency and sensitivity of the problem Strong Verbal and Written communication skills Ability to speak confidently and communicate clearly with the customer Strong Adherence to Process and be process champion Requirements : Knowledge of Hyperion/EPM 11.1.2.4, 11.2.x Experience of Hyperion EPMA, Workspace, HFM, ERPi, Hyperion Planning, Essbase (BSO/ASO), FDMEE/ODI, Essbase Studio & Smartview is a must. Hands-on experience with Installation of Hyperion 11.2.x/11.1.2.4 on Linux/Windows OS Experience with upgrade of Hyperion application from 11.1.2.3 to 11.1.2.4/11.2.x Experience with Migration of on-premise Planning & HFM application to OCI Knowledge of Oracle 12c/19c database Experience with setting up Hyperion application with Oracle Database and management of Oracle DB Knowledge of Weblogic application server Performance tuning with Hyperion Planning & HFM In-depth experience with Migration of Hyperion Planning/HFM/FDMEE from one environment to another Knowledge of User Management in Hyperion and Integrating them with OID, LDAP and MSAD Server Hands-on experience and troubleshooting performance issues with Hyperion Knowledge of Oracle Cloud Infrastructure (OCI) Services like LBaaS, Compute, NSGs, Security List, Gateways Knowledge of Ansible, Terraform & other Cloud scripting solutions is a plus Working Knowledge on Linux platform desirable Customer Support and/or consulting experience preferable Experience in the use of other Oracle Products Experience in cloud EPM solutions a big plus Understanding of HFM consolidation rules, data forms/grids, reports and journals Expertise in Essbase calc scripting and MaxL batch scripting Experience with Hyperion clustered environments and VM infrastructure is a plus Expertise with Hyperion system tools for monitoring, testing, performance tuning, and debugging. Strong understanding of Windows Server, Active Directory & network technologies is important Must have a strong desire for process improvement and automation Manage time efficiently with the capacity to handle multiple tasks concurrently under minimal supervision Experience with high levels of accountability; demonstrated initiative, innovation, and flexibility Excellent verbal, written, and interpersonal skills Must be a team player and be able to build consensus with others team members Hyperion certification is preferred but not required Ability to work well in a demanding customer environment and delight customers Highly motivated and work well as part of a team. Confidence to integrate yourself within an established team Responsible for ensuring that best practice standards and methods are applied as appropriate Bachelor's Degree in Computer Science, Engineering, MIS, or related experience Skills (good to have) Knowledge of ServiceNow, SRs, RFCs, and My Oracle Support will be a plus Knowledge of OAC-Essbase, Essbase 19c and Essbase 21c will be a plus Implementation experience in DRM EPMA to DRM migration for Hyperion 11.1.2.x to 11.2.x Qualifications Career Level - IC4 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Customer Support & Incident Resolution: Provide first-line IT support through phone, email, chat, and web sessions. Gather and document relevant information from customers, using support tools and additional resources as needed. Accurately log all incidents, requests, and troubleshooting steps in the ticketing system. Resolve basic technical issues and escalate complex issues per SLA guidelines. Service Excellence & Communication: Maintain high levels of customer service 24/7/365 (multiple shifts). Ensure timely triage and escalation of issues per SLA requirements. Communicate ticket status updates to users at key intervals. Build positive relationships with customers through professional and proactive support. Process Adherence & Knowledge Management: Follow established policies, processes, and procedures while identifying areas for improvement. Document resolutions and contribute to knowledge base updates. Assist in cross-training team members on quick fixes and troubleshooting steps. Technical Competence: Support multiple clients with professionalism and insight. Maintain working knowledge of data and voice network concepts. Adhere to ITIL best practices and service management standard , Education College degree or 2 years of experience in an IT service desk environment. Certifications ITIL Foundation Certification (preferred). Work Experience Experience supporting customer incidents, requests, and problems in an IT environment. Prior IT Service Desk Experience Preferred. Specialized Knowledge, Skills, and Abilities Excellent customer service and communication skills (written & verbal) both in English and Japanese Japanese proficiency level of JPLT N3 or above Knowledge of MS Windows, MS Office, and ServiceNow. Ability to prioritize and multitask effectively in a high-paced environment. Strong problem-solving skills and ability to work within defined methodologies. Ability to work independently and in a team-oriented environment. Show more Show less

We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G plc group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003. At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns. M&G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G plc’s ambition to be the best loved and most successful savings and investments company in the world. Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. Accountabilities/Responsibilities The Role: We are looking to expand our team through M&G Global Services to continue to provide the highest levels of service to our end users. The new Enterprise Tooling Team will work to high standards within our growing business by integrating our key platforms into ServiceNow via the ITOM module. This team will be new to M&G and means anyone joining will have the opportunity to shape the team for the future. We are in the process of implementing ITOM modules with a strategic partner. Joining the team at this exciting point will mean you will not only be able to learn the ins and outs of our estate and implementation but be able to input to the standard operating procedures and understand the process of on-boarding new platforms. You will be exposed to our cloud environment set up (Azure, GCP, OCI), platforms such as Ansible, OpenShift amongst other enterprise tooling which will be integrated into ITOM. The team mainly support our UK business with extended support for Asia Pacific regions. This means working flexible hours to meet our business needs. Key Skills And Experience Required We always support colleagues to develop their skills but to be successful in this role the following experience and skills be required by our engineers: Applicants must be fluent in both verbal and written English in order to communicate with our business users and stakeholders. Experience working with both technical and non-technical teams to take requirements and deliver solutions to meet these Experience owning projects / programs of work and making logical decisions for the best outcomes. Experience tuning and improving existing monitoring and alerting processes to reduce false positives and enhance accuracy. Experience of using, contributing and maintain a CMDB. Experience developing and maintaining dashboards and reports to provide visibility into system health and performance. Utilise event correlation platforms (e.g., ServiceNow ITOM) to streamline incident management and response. Proficiency in scripting languages (e.g., Python, PowerShell) for automation Experience with monitoring tools such as Nagios, Dynatrace, Datadog, App Dynamics, Azure Monitor etc. Experience in connecting infrastructure to monitoring platforms. An understanding of IT infrastructure, including servers, networks, and applications. Experience in ITIL methodology / configuration of IT Service Management, Incident Mgmt, Problem Mgmt., Change Mgmt. etc. Experience in leading Technical Reviews, End User Trainings and mentorship to junior team members Preferred Skills: Expertise in setting up ServiceNow ITOM – Cloud Mgmt., Event Mgmt., integration with 3rd party monitoring tools Understanding of service maps and ability to utilise them to provide meaningful data to key stakeholders Demonstrate an awareness of Best Practices of ServiceNow implementation Experience developing / building An understanding of cloud platforms e.g. (Azure, OCI, GCP) Knowledge of log management and analysis tools like Splunk or ELK Stack. You need to be this kind of person Passionate about providing unparalleled levels of service and automation to the cloud products that enable our business Able to work and learn quickly in a fast pace, fun and dynamic environment Care about doing a great job and exceeding expectations with the quality of what you do Curious to learn and develop your own technical skills Able to both collaborate and move as a team but also be self-motivated and deliver results independently when required. Able to take ownership of issues, tasks and solutions managing them from inception to conclusion. Whilst working within the audit and governance frameworks. Willing to grow, question and contribute to the team and wider area around you Ability to challenge and speak up in discussions with colleagues of all levels Educational Qualification: Graduate/Masters in any discipline Min 6-8 years of domain experience Cloud certifications would be an added advantage M&G Behaviours relevant to all roles: Tell it like it is: Respectfully speaking up to create better ways forward – both direct and empathetic Own it now: Putting your name on things with confidence to drive progress and results quickly Move it forward together: Forming cross functional teams to seize the right opportunities and solve real problems …………With CARE and INTEGRITY………………………………………………………... We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks. Show more Show less

Looking for experts in any one of the following servicenow skills 1.CSM Developer 2 Sr, Developer 3.Tester 4.ITSM 5.ITOM 6.CMDB 7.Servicenow Admin 8.Servicenow Developer 9.Service Portal 10.Catalog 11.UI Builder 12.ITAM 13.HRSD 14.Other Snow Modules