5321 Servicenow Jobs - Page 27

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity We are looking for a skilled Cloud DevOps Engineer with expertise in both AWS and Azure platforms. This role is responsible for end-to-end DevOps support, infrastructure automation, CI/CD pipeline troubleshooting, and incident resolution across cloud environments. The role will handle escalations, lead root cause analysis, and collaborate with engineering and infrastructure teams to deliver high-availability services. You will also contribute to enhancing runbooks, SOPs, and mentoring junior engineers Your Key Responsibilities Act as a primary escalation point for DevOps-related and infrastructure-related incidents across AWS and Azure. Provide troubleshooting support for CI/CD pipeline issues, infrastructure provisioning, and automation failures. Support containerized application environments using Kubernetes (EKS/AKS), Docker, and Helm. Create and refine SOPs, automation scripts, and runbooks for efficient issue handling. Perform deep-dive analysis and RCA for recurring issues and implement long-term solutions. Handle access management, IAM policies, VNet/VPC setup, security group configurations, and load balancers. Monitor and analyze logs using AWS CloudWatch, Azure Monitor, and other tools to ensure system health. Collaborate with engineering, cloud platform, and security teams to maintain stable and secure environments. Mentor junior team members and contribute to continuous process improvements. Skills And Attributes For Success Hands-on experience with CI/CD tools like GitHub Actions, Azure DevOps Pipelines, and AWS CodePipeline. Expertise in Infrastructure as Code (IaC) using Terraform; good understanding of CloudFormation and ARM Templates. Familiarity with scripting languages such as Bash and Python. Deep understanding of AWS (EC2, S3, IAM, EKS) and Azure (VMs, Blob Storage, AKS, AAD). Container orchestration and management using Kubernetes, Helm, and Docker. Experience with configuration management and automation tools such as Ansible. Strong understanding of cloud security best practices, IAM policies, and compliance standards. Experience with ITSM tools like ServiceNow for incident and change management. Strong documentation and communication skills. To qualify for the role, you must have 3 to 5 years of experience in DevOps, cloud infrastructure operations, and automation. Hands-on expertise in AWS and Azure environments. Proficiency in Kubernetes, Terraform, CI/CD tooling, and automation scripting. Experience in a 24x7 rotational support model. Relevant certifications in AWS and Azure (e.g., AWS DevOps Engineer, Azure Administrator Associate). Technologies and Tools Must haves Cloud Platforms: AWS, Azure CI/CD & Deployment: GitHub Actions, Azure DevOps Pipelines, AWS CodePipeline Infrastructure as Code: Terraform Containerization: Kubernetes (EKS/AKS), Docker, Helm Logging & Monitoring: AWS CloudWatch, Azure Monitor Configuration & Automation: Ansible, Bash Incident & ITSM: ServiceNow or equivalent Certification: AWS and Azure relevant certifications Good to have Cloud Infrastructure: CloudFormation, ARM Templates Security: IAM Policies, Role-Based Access Control (RBAC), Security Hub Networking: VPC, Subnets, Load Balancers, Security Groups (AWS/Azure) Scripting: Python/Bash Observability: OpenTelemetry, Datadog, Splunk Compliance: AWS Well-Architected Framework, Azure Security Center What We Look For Enthusiastic learners with a passion for cloud technologies and DevOps practices. Problem solvers with a proactive approach to troubleshooting and optimization. Team players who can collaborate effectively in a remote or hybrid work environment. Detail-oriented professionals with strong documentation skills. What We Offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity We are looking for a skilled Cloud DevOps Engineer with expertise in both AWS and Azure platforms. This role is responsible for end-to-end DevOps support, infrastructure automation, CI/CD pipeline troubleshooting, and incident resolution across cloud environments. The role will handle escalations, lead root cause analysis, and collaborate with engineering and infrastructure teams to deliver high-availability services. You will also contribute to enhancing runbooks, SOPs, and mentoring junior engineers Your Key Responsibilities Act as a primary escalation point for DevOps-related and infrastructure-related incidents across AWS and Azure. Provide troubleshooting support for CI/CD pipeline issues, infrastructure provisioning, and automation failures. Support containerized application environments using Kubernetes (EKS/AKS), Docker, and Helm. Create and refine SOPs, automation scripts, and runbooks for efficient issue handling. Perform deep-dive analysis and RCA for recurring issues and implement long-term solutions. Handle access management, IAM policies, VNet/VPC setup, security group configurations, and load balancers. Monitor and analyze logs using AWS CloudWatch, Azure Monitor, and other tools to ensure system health. Collaborate with engineering, cloud platform, and security teams to maintain stable and secure environments. Mentor junior team members and contribute to continuous process improvements. Skills And Attributes For Success Hands-on experience with CI/CD tools like GitHub Actions, Azure DevOps Pipelines, and AWS CodePipeline. Expertise in Infrastructure as Code (IaC) using Terraform; good understanding of CloudFormation and ARM Templates. Familiarity with scripting languages such as Bash and Python. Deep understanding of AWS (EC2, S3, IAM, EKS) and Azure (VMs, Blob Storage, AKS, AAD). Container orchestration and management using Kubernetes, Helm, and Docker. Experience with configuration management and automation tools such as Ansible. Strong understanding of cloud security best practices, IAM policies, and compliance standards. Experience with ITSM tools like ServiceNow for incident and change management. Strong documentation and communication skills. To qualify for the role, you must have 3 to 5 years of experience in DevOps, cloud infrastructure operations, and automation. Hands-on expertise in AWS and Azure environments. Proficiency in Kubernetes, Terraform, CI/CD tooling, and automation scripting. Experience in a 24x7 rotational support model. Relevant certifications in AWS and Azure (e.g., AWS DevOps Engineer, Azure Administrator Associate). Technologies and Tools Must haves Cloud Platforms: AWS, Azure CI/CD & Deployment: GitHub Actions, Azure DevOps Pipelines, AWS CodePipeline Infrastructure as Code: Terraform Containerization: Kubernetes (EKS/AKS), Docker, Helm Logging & Monitoring: AWS CloudWatch, Azure Monitor Configuration & Automation: Ansible, Bash Incident & ITSM: ServiceNow or equivalent Certification: AWS and Azure relevant certifications Good to have Cloud Infrastructure: CloudFormation, ARM Templates Security: IAM Policies, Role-Based Access Control (RBAC), Security Hub Networking: VPC, Subnets, Load Balancers, Security Groups (AWS/Azure) Scripting: Python/Bash Observability: OpenTelemetry, Datadog, Splunk Compliance: AWS Well-Architected Framework, Azure Security Center What We Look For Enthusiastic learners with a passion for cloud technologies and DevOps practices. Problem solvers with a proactive approach to troubleshooting and optimization. Team players who can collaborate effectively in a remote or hybrid work environment. Detail-oriented professionals with strong documentation skills. What We Offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

Requirements Description and Requirements Position Summary: A highly skilled Big Data (Hadoop) Administrator responsible for the installation, configuration, engineering, and architecture of Cloudera Data Platform (CDP) and Cloudera Flow Management (CFM) streaming clusters on RedHat Linux. Strong expertise in DevOps practices, scripting, and infrastructure-as-code for automating and optimizing operations is highly desirable. Experience in collaborating with cross-functional teams, including application development, infrastructure, and operations, is highly preferred. Job Responsibilities: Manages the design, distribution, performance, replication, security, availability, and access requirements for large and complex Big Data clusters. Designs and develops the architecture and configurations to support various application needs; implements backup, recovery, archiving, conversion strategies, and performance tuning; manages job scheduling, application release, cluster changes, and compliance. Identifies and resolves issues utilizing structured tools and techniques. Provides technical assistance and mentoring to staff in all aspects of Hadoop cluster management; consults and advises application development teams on security, query optimization, and performance. Writes scripts to automate routine cluster management tasks and documents maintenance processing flows per standards. Implement industry best practices while performing Hadoop cluster administration tasks. Works in an Agile model with a strong understanding of Agile concepts. Collaborates with development teams to provide and implement new features. Debugs production issues by analyzing logs directly and using tools like Splunk and Elastic. Address organizational obstacles to enhance processes and workflows. Adopts and learns new technologies based on demand and supports team members by coaching and assisting. Education: Bachelor’s degree in computer science, Information Systems, or another related field with 14+ years of IT and Infrastructure engineering work experience. Experience: 14+ Years Total IT experience & 10+ Years relevant experience in Big Data database Technical Skills: Big Data Platform Management : Big Data Platform Management: Expertise in managing and optimizing the Cloudera Data Platform, including components such as Apache Hadoop (YARN and HDFS), Apache HBase, Apache Solr , Apache Hive, Apache Kafka, Apache NiFi , Apache Ranger, Apache Spark, as well as JanusGraph and IBM BigSQL . Data Infrastructure & Security : Proficient in designing and implementing robust data infrastructure solutions with a strong focus on data security, utilizing tools like Apache Ranger and Kerberos. Performance Tuning & Optimization : Skilled in performance tuning and optimization of big data environments, leveraging advanced techniques to enhance system efficiency and reduce latency. Backup & Recovery : Experienced in developing and executing comprehensive backup and recovery strategies to safeguard critical data and ensure business continuity. Linux & Troubleshooting : Strong knowledge of Linux operating systems , with proven ability to troubleshoot and resolve complex technical issues, collaborating effectively with cross-functional teams. DevOps & Scripting : Proficient in scripting and automation using tools like Ansible, enabling seamless integration and automation of cluster operations. Experienced in infrastructure-as-code practices and observability tools such as Elastic. Agile & Collaboration : Strong understanding of Agile SAFe for Teams, with the ability to work effectively in Agile environments and collaborate with cross-functional teams. ITSM Process & Tools : Knowledgeable in ITSM processes and tools such as ServiceNow. Other Critical Requirements: Automation and Scripting : Proficiency in automation tools and programming languages such as Ansible and Python to streamline operations and improve efficiency. Analytical and Problem-Solving Skills : Strong analytical and problem-solving abilities to address complex technical challenges in a dynamic enterprise environment. 24x7 Support : Ability to work in a 24x7 rotational shift to support Hadoop platforms and ensure high availability. Team Management and Leadership : Proven experience managing geographically distributed and culturally diverse teams, with strong leadership, coaching, and mentoring skills. Communication Skills : Exceptional written and oral communication skills, with the ability to clearly articulate technical and functional issues, conclusions, and recommendations to stakeholders at all levels. Stakeholder Management : Prior experience in effectively managing both onshore and offshore stakeholders, ensuring alignment and collaboration across teams. Business Presentations : Skilled in creating and delivering impactful business presentations to communicate key insights and recommendations. Collaboration and Independence : Demonstrated ability to work independently as well as collaboratively within a team environment, ensuring successful project delivery in a complex enterprise setting. About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Responsibilities Develop and maintain scripts for automation and process improvement within ServiceNow. Integrate various systems and applications with ServiceNow to ensure seamless operations. Manage and maintain the Configuration Management Database (CMDB) in ServiceNow. Lead application development projects within ServiceNow from conception to deployment. Implement and support IT Service Management (ITSM) processes using ServiceNow. Develop and maintain Service Portal solutions within ServiceNow. Required Skills Strong experience in ServiceNow scripting and development. Expertise in system and application integration with ServiceNow. In-depth knowledge of CMDB management within ServiceNow. Proven track record in application development within ServiceNow. Solid understanding of ITSM frameworks and practices. Experience with ServiceNow Service Portal development. Show more Show less

Responsibilities Oversee and manage system administration tasks. Develop and maintain scripts for automation and process improvement. Integrate various systems and applications to ensure seamless operations. Manage and maintain the Configuration Management Database (CMDB). Lead application development projects from conception to deployment. Implement and support IT Service Management (ITSM) processes. Required Skills Experince in ServiceNow Discovery Strong experience in system administration. Proficiency in scripting languages Expertise in system and application integration. In-depth knowledge of CMDB management. Proven track record in application development. Solid understanding of ITSM frameworks and practices. Experience with IT asset discovery tools and techniques. Show more Show less

Responsibilities Develop and maintain scripts for automation and process improvement. Manage and maintain the Configuration Management Database (CMDB). Lead application development projects from conception to deployment. Implement and support IT Service Management (ITSM) processes. Develop and support HR Service Delivery (HRSD) solutions. Required Skills Proficiency in scripting languages In-depth knowledge of CMDB management. Proven track record in application development. Solid understanding of ITSM frameworks and practices. Experience with HRSD tools and techniques. Show more Show less

Job description Roles and Responsibilities Design, develop, and implement ITSM solutions using ServiceNow platform. Collaborate with cross-functional teams to identify business requirements and design technical solutions. Develop custom workflows, business rules, and integrations to meet client needs. Troubleshoot issues related to CMDB management, HRSd implementation, GRC compliance, and Flow Designer configuration. Provide training and support to clients on servicenow tools such as ITIL v3/4 processes. Desired Candidate Profile 5-10 years of experience in IT Services & Consulting industry with expertise in ITSM/ITOM/HRSD/CMDB/GRC/ServiceNow development. Bachelor's degree in Engineering (B.Tech/B.E.) from a recognized university. Strong understanding of JavaScript programming language for developing custom scripts within ServiceNow platform.

Requisition Number: 101259 SLS Consultant Sr. Location: This is a hybrid opportunity in Delhi-NCR, Bangalore, Gurugram area. Insight at a Glance 14,000+ engaged teammates globally with operations in 25 countries across the globe. Received 35+ industry and partner awards in the past year $9.2 billion in revenue #20 on Fortune’s World's Best Workplaces™ list #14 on Forbes World's Best Employers in IT – 2023 #23 on Forbes Best Employers for Women in IT- 2023 $1.4M+ total charitable contributions in 2023 by Insight globally Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions. About The Role As an SLS Consultant Sr , you will lead the delivery and relationship management for one of our most strategic, large multinational clients within our Software Asset Management (SAM) managed service offering. We will count on you to be responsible for ensuring the successful execution of the SAM managed service, driving strategic initiatives, managing operations, and building a strong, trusted partnership. Along the way, you will get to: Serve as the primary point of contact and trusted advisor for key stakeholders within a large, multinational client organization. Lead and oversee the successful delivery and evolution of the managed SAM service for the assigned client account. Manage day-to-day SAM operations, ensuring service level agreements (SLAs) are met and operational excellence is maintained. Drive and manage the portfolio of SAM initiatives and strategic projects for the client, including process transformation, compliance management, and optimization opportunities. Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career. What We’re Looking For Proven experience managing large, complex enterprise clients, ideally multinational organizations, with a focus on relationship management and service delivery. Demonstrated experience managing Software Asset Management (SAM) operations for significant accounts. Strong experience in managing SAM initiatives and strategic projects, including process improvement, compliance programs, and optimization efforts. Hands-on, practical experience with ServiceNow SAM Pro, including data management, configuration understanding, and leveraging its core functionalities. What You Can Expect We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include: Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year. Medical Insurance Health Benefits Professional Development: Learning Platform and Certificate Reimbursement Shift Allowance But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities. Join us today, your ambITious journey starts here. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you! Today's Talent Leads Tomorrow's Success. Learn More About Insight https://www.linkedin.com/company/insight/ Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law. Insight India Location:Level 16, Tower B, Building No 14, Dlf Cyber City In It/Ites Sez, Sector 24 &25 A Gurugram Gurgaon Hr 122002 India Show more Show less

Job Description Job Role : Technical Architect - ServiceNow Location : Chennai, Tamil Nadu, India Experience : 6 - 10 years The Candidate must have: Experience as a Senior Technical Lead / Architect / Consultant Experienced in ITIL Process Definition, Integration Solutions, Architecture level configurations. Experienced in leading at least 3 or more Transformation Implementation projects in ITSM /ITOM /ITAM / Integrations area and complete Implementation lifecycle for ServiceNow. Experience in ServiceNow custom application design and development Expertise ServiceNow deployments, integration with other third-party tools, Orchestration, operational activities, Project Management expertise and merging multiple instances. Experience in IT Asset Management Lifecycle and ServiceNow HAM Pro features and functions. Experienced in leading at least five end to end Implementation projects in ITSM/ITOM/ ITAM [HAM, SAM] and CMDB. Strong work experience and associated for projects like Support, Maintenance, Migration, Upgrades, Integrations, and Implementations Mentor and share technical knowledge/guidance to team. Design technical solutions and best practices guidance based on customer requirements and convert to functional requirements. Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated. Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL / industry standards. Maintains and reviews license Data in ServiceNow and proactively reports on the compliance slippage. Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist in ITSM / HAM / SAM / Discovery and ITIL V3 foundation. Show more Show less

TCS present an excellent opportunity for Kubernetes / OpenShift Engineer Greetings from TCS !!! Job Title : ServiceNow Sr. Developer IRM (GRC) & SecOps Location- Chennai/Bangalore/HYD/Pune/Mumbai Experience required: 8 to 10 yrs. keywords- ServiceNow Developer, CMDB, Socops, GRC Must-Have At least 5+ years’ experience required with Hands-on design, development, and deployment experience with the Service-now platform (SecOps & IRM). Proficiency in ServiceNow platform configuration (e.g., workflows, forms, UI policies, ACLs). Familiarity with relational databases (e.g., MySQL, SQL Server). Experience working with Agile teams, methodologies, and tools in a virtual environment. Strong knowledge of ServiceNow CMDB, ITSM, ITOM, and Security Operations workflows. Proficiency in ServiceNow Scripting (JavaScript, Glide Script, Business Rules, Script Includes, REST APIs). Experience integrating ServiceNow with SIEM, SOAR, vulnerability management, and risk platforms. Hands-on experience with automated workflows, playbooks, and security orchestration. Familiarity with cybersecurity frameworks (MITRE ATT&CK, NIST, ISO, GDPR, SOC 2, HIPAA, PCI-DSS, etc.). Good-to-Have Design and implement IRM (Integrated Risk Management) and SecOps solutions within the ServiceNow platform. Ensure proper integration of IRM & SecOps with CMDB, ITSM, ITOM, and other enterprise applications. Provide expertise in data modeling, table structures, relationships, and ACL configurations within ServiceNow. Automate security incident response playbooks using Security Orchestration, Automation, and Response (SOAR). Enable vulnerability scanning and patch automation by integrating with VM tools. Develop SecOps dashboards and reports for tracking security posture, incident trends, and compliance gaps. SN Role descriptions / Expectations from the Role 1 Requirement gathering on ServiceNow GRC, SecOps Module requirement 2 Design & develop the solutions on requirement on above mentioned modules 3 Customer facing role as Technical SME 4 Independent contributor for development and deployment **Mandatory Documents- Updated CV, Adhar or Pan Card Copy, Passport Size Photo** Note- Do not apply Freshers. and EX TCSers Thanks & Regards, Supriya Kashid Human Resource Team (TAG) Tata Consultancy Services Mailto: supriya.kashid@tcs.com Show more Show less

We are organizing a direct walk-in drive at Pune location. Please find below details and skills for which we have a walk-in at TCS - Pune on 21st June 2025 Experience: 3 - 13 years Skill Name :- Oracle EBS finace techno functional SAP Advanced Business Application Programming (ABAP) for HANA SAP ABAP SAP SD SAP Basis SAP CO SAP EWM SAP FIORI SAP SF ServiceNow Developer Salesforce LWC Developer Oracle EBS SCM techno functional OIC Workday /Workday HCM Technical SAP Cloud Platform Integration (CPI) SAP BTP SAP GRC Security SAP MDG Technical SAP BODS SAP BRIM SAP GTS SAP IBP Mendix Sap Ariba SAP BW HANA Service Max Oracle eBS R12 Financials Oracle Fusion Financials Oracle E-Business Suite (EBS) Developer - Technical Appian SAP ERP Production Planning & Control Process Industry (PP PI) SAP (QM) SAP FICO SAP MM Mulesoft UKG Pro Dell Boomi SAP PS SAP PM Webmethods IBM sterling integrator IBM MQ IIB IBM ACE Salesforce CPQ Walk IN Venue:- Pune TCS Maan, Sahyadri Park 1, Auditorium Plot No. 2 & 3, Phase 3, Rajiv Gandhi Infotech Park, Maan, Hinjawadi, Pune, Maharashtra 411057

Core Expertise:Strong hands-on experience in ITSM modules: Incident, Problem, Change, CMDB. Development using Business Rules, Client Scripts, UI Policies, Script Includes, and Glide API. Workflow automation via Flow Designer and Service Catalog.Integrations & API:Building and managing REST/SOAP integrations with external systems.Experience with MID Server, webhooks, and secure communication protocols.Platform Knowledge: Knowledge of Scoped Applications, Update Sets, Performance Analytics, and App Engine Studio.Familiarity with Service Portal customization.Exposure to CI/CD practices, preferably with GitHub/Azure DevOps. Agile Methodology: Hands-on experience in Agile or Scrum-based environments, using tools like JIRA or ServiceNow Agile Boards. Delivery Model & Components Referenced:Top Agentic Flow (Code Layer) Intelligent orchestration of workflows and AI-injected rule engines. A.I. Injected in Delivery Integrating AI into ticket triage, auto-resolution suggestions, or predictive analytics. How to use Copilot Potential integration with MS Copilot or custom-built Copilot assistants within ServiceNow. Service Layer Clear separation of business logic and data interaction within ServiceNow modules.Mod Creator Scoped application or low-code app creator in ServiceNow (App Engine). Flow ServiceNow Flow Designer and Business Process Automation (BPA).F. Net Map Possibly referring to framework mapping using .NET or architecture diagrams if integrating with .NET-based external systems.

We are organizing a direct walk-in drive at Chennai location. Please find below details and skills for which we have a walk-in at TCS - Chennai on 21st June 2025 Experience: 3 - 13 years Skill Name :- Oracle EBS finace techno functional SAP ABAP SAP SD SAP Basis SAP CO SAP EWM SAP FIORI SAP SF ServiceNow Developer Salesforce LWC Developer Oracle EBS SCM techno functional OIC Workday /Workday HCM Technical SAP Cloud Platform Integration (CPI) SAP BTP SAP GRC Security SAP MDG Technical SAP BODS SAP BRIM SAP GTS SAP IBP Mendix Sap Ariba SAP BW HANA Service Max Oracle eBS R12 Financials Oracle Fusion Financials Oracle E-Business Suite (EBS) Developer - Technical Appian SAP ERP Production Planning & Control Process Industry (PP PI) SAP (QM) SAP FICO SAP MM Mulesoft UKG Pro Dell Boomi SAP PS SAP PM Webmethods IBM sterling integrator IBM MQ IIB IBM ACE Oracle Siebel Salesforce CPQ SAP Basis Hana Salesforce Omnistudio PEGA Quadient Walk IN Venue:- Chennai Tata Consultancy Services Chennai Address : Taramani 100 Feet Road, 165/1A, New Colony Road, Velachery, Chennai, Tamil Nadu 600042

Act as SPOC between client and service provider Handle client communications, delivery escalations, and contract modifications Prepare/change SOWs and forecast workforce needs.

About the Role We are seeking a proactive and detail-oriented Associate GRC (Governance, Risk & Compliance) Consultant to join our growing team in Mumbai . As an Associate Consultant, you will assist in delivering GRC-related services to clients across various industries, supporting risk management, regulatory compliance, and governance frameworks. Key Responsibilities Assist in conducting risk assessments, compliance reviews, and internal control evaluations. Support the implementation and maintenance of GRC tools and platforms. Assist in documenting policies, procedures, and control frameworks (e.g., ISO 27001, SOC 2, GDPR, HIPAA, etc.). Participate in client meetings, gather requirements, and help design and implement effective risk mitigation strategies. Conduct gap assessments and help prepare audit and regulatory readiness documentation. Monitor changes in regulatory and risk landscapes and assist in updating risk registers and compliance matrices accordingly. Collaborate with cross-functional teams, including IT, operations, and legal, to support GRC initiatives. Prepare reports, dashboards, and presentations for internal and client use. Required Qualifications & Skills Bachelor's degree in Information Security, Computer Science, Management, or a related field. 1–3 years of relevant experience in GRC, risk management, audit, compliance, or cybersecurity domains. Familiarity with frameworks such as ISO 27001, NIST, COBIT, SOX, PCI DSS, etc. Understanding of GRC tools (e.g., RSA Archer, MetricStream, ServiceNow GRC, etc.) is a plus. Strong analytical, problem-solving, and communication skills. Ability to handle multiple tasks and adapt in a fast-paced client-facing environment. Relevant certifications (optional but desirable): ISO 27001 LA/LI, CISA, CRISC, or similar. Urgent joining preferred. Show more Show less

Greetings from KVC CONSULTANTS LTD!! Job description: We Are Hiring For International Service Desk Role With Leading IT Company. NEED IMMEDIATE JOINERS Job Locations : PUNE(HINJEWADI PHASE - 2), BANGALORE (ELECTRONIC CITY), HYDERABAD (GACHIBOWLI) --------------------------------------------------------------------- Profile - Customer Support / Technical Support Advocate Education - Any Graduates Experience - 0 - 3Years Work from office. 5Days working/Rotational shifts/Cabs Available. Graduates with 1 year of international experience SALARY STRUCTURE : For Freshers Upto 2.65Lpa Rs 4 LPA -- FOR 1+ Years of Exp Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests *Roles and Responsibilities of Service Desk in an International BPO* Incident Management: Handle and resolve technical issues, service interruptions, or customer complaints promptly to minimize downtime and disruptions for clients. Ticketing System Management: Create, manage, and track service requests or incidents in the ticketing system, ensuring timely responses and resolutions. Customer Support: Provide first-line support for clients or end-users through multiple channels (phone, email, chat), ensuring accurate solutions and professional service. Problem Diagnosis: Identify the root cause of issues reported by customers and provide effective solutions or escalate to higher-level support teams when necessary. Service Level Agreement (SLA) Compliance: Ensure all service requests are handled within agreed-upon SLAs, maintaining response and resolution times. Knowledge Management: Maintain and update knowledge base articles, troubleshooting guides, and FAQs to assist both customers and agents in resolving common issues. Escalation Management: Escalate unresolved or complex issues to the appropriate tier of support or specialized teams, ensuring efficient issue resolution. Monitoring and Reporting: Monitor system performance, incident trends, and ticket progress, and generate reports for continuous service improvement. Customer Satisfaction Focus: Ensure positive customer experiences by resolving queries efficiently and providing quality service at all stages of the support process. Service Continuity: Actively participate in activities ensuring consistent service availability and quick recovery from service disruptions or outages. Mandatory Language Skill: Prior SD experience and good English speaking skills " Note:- This is a WFO Profile and Candidate should be comfortable working for Bangalore or Pune because this profile is available for these two locations. DM / WA / CALL ---Schedule your interview kindly call or drop your resume on the given numbers AND write - PUNE SD OR BANGLORE SD WITH YOUR RESUME . DIVYA-9821182650 AREESHA-9628373763 VANSHIKA-9628373762 KVC CONSULTANTS LTD NO PLACEMENT CHARGES

Company:Indian / Global Digital Organization Key Skills: ServiceNow Administration, ServiceNow, Automation, Servicenow portal, Power Designer, Integration, itsm, Rest, Rest API. Roles and Responsibilities: Analyze automation and integration opportunities; design scalable solutions using Integration Hub, RPA, Flow Designer, and Virtual Agent (NLP/NLU). Develop and test integrations using REST, SOAP, JDBC, FTP, and other protocols. Leverage out-of-the-box and custom spokes to connect systems like Azure, SAP, Jira, Salesforce, etc. Build and optimize flows, orchestrations, and RPA bots. Ensure secure integration with support for OAuth 2.0, JWT, and API key-based authentication. Collaborate with BAs and developers to translate business needs into integration requirements. Prepare and maintain technical documentation (HLD, LLD, TDD). Provide training and support for internal development teams. Maintain coding standards and automation best practices. Experience Requirement: 10-15 years of ServiceNow platform integration experience. Expertise in Integration Hub, Flow Designer, Automation Engine, and scripting (JavaScript, Python, PowerShell). Proven experience with ServiceNow modules such as ITSM, ITOM, CSM, Orchestrator, and Document Intelligence. Hands-on experience developing REST/SOAP APIs and working with JSON/XML and web services. Extensive integration experience with systems like Azure AD, Entra ID, Okta, Salesforce, SAP, and Workday. Strong understanding of API security standards including OAuth 2.0 and JWT. Experience in creating automation solutions that are secure, scalable, and aligned with enterprise standards. Education: Any Graduation. Show more Show less

Role and Responsibilities Provide third-level support for AWS Workspaces, including advanced troubleshooting and problem resolution. Configure and manage AWS Workspaces, including Provisioning, Scaling, and optimizing performance. Lead the deployment, configuration, and management of AWS Workspace environments. Design and implement solutions to improve performance, scalability, and reliability of AWS Workspaces. Serve as a technical expert and mentor for L1 and L2 support teams. Develop and maintain documentation for AWS Workspace configurations, processes, and procedures. Participate in root cause analysis and post-incident reviews to identify and address recurring issues. Evaluate and recommend new technologies and tools to enhance AWS Workspace deployments. Monitoring AWS Workspace performance metrics in CloudWatch. Well versed with ITSM tools like ServiceNow. ITIL Aware (Incident/Change/Problem management) Relevant Technology AWS Workspaces Amazon EC2 AWS CloudWatch AWS CloudFormation Amazon VPC IAM (Identity and Access Management) Windows and Linux operating systems Networking fundamentals (DNS, TCP/IP, VPN) Automation and scripting (e.g., Python, PowerShell, Bash) Monitoring and logging tools (e.g., CloudWatch, Splunk) Required Certifications AWS Certified Solutions Architect – Professional AWS Certified DevOps Engineer – Professional Certified Information Systems Security Professional (CISSP) Microsoft Certified: Azure Solutions Architect Expert (optional) Show more Show less

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow IT Operations Management Good to have skills : NA Minimum 2 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. You will play a crucial role in the development and enhancement of software solutions. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Collaborate with cross-functional teams to define, design, and ship new features. - Develop high-quality software design and architecture. - Identify, prioritize, and execute tasks in the software development life cycle. - Conduct software analysis, programming, testing, and debugging. - Create technical documentation for reference and reporting. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Operations Management. - Strong understanding of IT operations management processes. - Experience in designing and implementing ITOM solutions. - Knowledge of ServiceNow platform capabilities and best practices. - Hands-on experience in configuring ServiceNow ITOM modules. Additional Information: - The candidate should have a minimum of 3 years of experience in ServiceNow IT Operations Management. - This position is based at our Bengaluru office. - A 15 years full-time education is required. Show more Show less

Reports To: VP Head of HR Technology and Processes Department: HR Transformation / Digital HR We are looking for a dynamic Global PMO Lead to drive the successful delivery of enterprise-wide digital HR transformation initiatives , with a core focus on SAP SuccessFactors . This role will lead the PMO function supporting the global rollout and optimization of digital HR platforms, driving governance, visibility, and consistency across a complex program landscape. The ideal candidate brings deep program management expertise, understands global HR technology ecosystems, and has a proven record of delivering business value through digital transformation. Key Responsibilities: Global Program Governance & PMO Leadership: Lead the PMO for the Digital HR Transformation Program, establishing frameworks for governance, project delivery, risk management, and reporting. Define and manage program plans, integrated roadmaps, interdependencies, and key milestones for SAP SuccessFactors implementation and related digital HR solutions. Ensure consistent program methodologies, stage gates, and quality standards across regions and workstreams. Portfolio & Project Oversight: Monitor execution of a global HR technology portfolio including Employee Central, Onboarding, Compensation, Performance, Succession, and Recruiting modules. Drive integration with enabling platforms such as ServiceNow, e-signature tools, and analytics/reporting tools. Oversee vendor and system integrator performance, budgets, timelines, and deliverables. Strategic Stakeholder Engagement: Act as the key liaison between global HR, IT, business units, and regional transformation leads. Prepare and present high-impact executive reports and dashboards for senior leadership and steering committees. Facilitate effective decision-making across a federated HR environment. Change Management & Adoption: Partner with Change & Communications leads to ensure adoption, process alignment, and stakeholder readiness. Support execution of global rollout strategies and local deployment waves. Team Leadership & Capability Uplift: Build and lead a high-performing global team of PMO analysts and project and managers. Promote knowledge sharing, continuous improvement, and capability building within the HR function. Qualifications: Bachelor’s degree in Business, Human Resources, or related field; MBA or equivalent preferred. PMP, PRINCE2, Agile, or equivalent program management certification. 10+ years of experience in global program/project management roles, with 5+ years specifically in HR Technology or Digital HR . Proven experience managing large-scale SAP SuccessFactors implementations (Employee Central essential; other modules a plus). Strong knowledge of HR operating models, process transformation, and digital enablement. Demonstrated ability to lead across regions, functions, and vendor ecosystems in a matrixed environment. Preferred Skills: Hands-on familiarity with tools such as SuccessFactors Provisioning, ServiceNow, LXP, LMS, Document management etc. Experience managing shared services set-up, global design/localization, and post go-live optimization. Expertise in business case tracking, benefit realization, and continuous improvement in a digital HR environment. It’s an exciting time to be part of our team. At the Adecco Group, our purpose – making the future work for everyone – inspires and connects us all. Through our three global business units (GBU) – Adecco, Akkodis and LHH - we deliver expertise in talent and technology, enabling organizations to succeed and people to thrive. We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 40,000+ colleagues with a collective spirit working in over 60 countries globally. We embody our core values: Courage , Collaboration , Customer at the Heart , Inclusion , and Passion in everything we do. Growth and Development You will have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways, achieving total balance between their jobs and their lives. We offer world-class resources for upskilling and development, satisfying your curiosity while sharing skills, knowledge, and expertise to grow together. Here, you can be yourself, and we aim to build on the attributes that make you, you. A journey to bring out the best in you We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary. On our career site, you will find some of the key steps you can expect to guide you along the way. Inclusion We believe in talent, not labels. We focus on the diverse and unique skills our people bring. Our culture of belonging and purpose ensures everyone can thrive and feel engaged. We are proud to be an Equal Opportunity Employer, committed to equity, equal opportunity, inclusion, and diversity. Interview Process Our interview process includes an initial phone screening, followed by a virtual round of interviews with Hiring Manager, HR team and senior leaders. This process helps us understand your fit within our team and allows you to ask questions about the role and our company. If you are a visionary leader with a passion for learning and development, we invite you to join us in making the future work for everyone. Accommodations We are committed to providing an inclusive and accessible recruitment process for all candidates. If you require any additional accommodations or support due to a disability or other special circumstances, please let us know by contacting us. We will work with you to ensure your needs are met throughout the hiring process. Show more Show less

At Dark Matter Technologies, we're at the forefront of a tech-driven revolution in loan origination. Our commitment to cutting-edge AI and origination technology solutions are reshaping the industry landscape, illuminating a path towards seamless, efficient, and automated experiences. Driven by Empower, our cutting-edge all-in-one LOS, and our suite of innovative Origination Technologies, we provide end-to-end solutions that fully serve the mortgage origination process. Dark Matter Technologies is owned by Constellation Software Inc. (TSX:CSU). Join us in this transformative journey, where we explore uncharted territories, harness emerging technologies, and collaborate with industry leaders. Together, let's redefine the possibilities of origination technology. #DarkMatterTechnologies #OriginationRevolution JOB DUTIES & RESPONSIBILITIES Maintain and support the IAM end-to-end infrastructure, including SC2 Servers and PowerShell, ensuring its reliability, security, and scalability. Architect and manage user provisioning, access certifications, access requests, workflows, delegated administration, tasks, forms, rules, and roles. Oversee the administration of onboarding, transfers, offboarding, and emergency termination processes. Execute day-to-day application maintenance, monitoring, processing, and user support for multiple Saviynt-related activities. Implement and manage Role-Based Access Control (RBAC) in Saviynt, M365, and On-Prem AD. Configure and manage connectors between Saviynt, Microsoft, and third-party applications. Administer Saviynt functionalities, including loading datasets, creating roles, policies, scheduling tasks, certifications, and generating reports. Identify and implement efforts to improve and simplify the end-user experience by reducing ticket volume, touchpoints, and enhancing accountability, while driving the usage of self-service tools. Investigate root causes for identified problems and recommend architectural solutions. Utilize CRUD operations for API endpoints. Collaborate with various application teams to establish connectivity with systems such as Concur, AD, Entra Active Directory, Workday, Salesforce, and ServiceNow. Assist in managing project scope, schedule, status, and documentation. Work with business data owners to develop and implement access policies governing access to confidential and other business data. Requirements: Minimum 3+ years relevant experience on Saviynt or similar IAM Platform Experience as a System Administrator, with an understanding of system and network administration principles Development of custom rules to set up continuous certification for access review of all users and role composition certification. Understanding of JSON syntax and ability to write complex JSON logic Contribute to eminence activities, such as automating manual tasks performed by IAM Administration team. Strong troubleshooting capability & experience related to IAM technology Experience in gathering deployment requirements, completing attribute mappings between source systems and, executing integration testing Experience in Test, implement, and document workflows, custom connectors, and other custom software to meet client requirements. Experience in preparing product documentation, test cases, test plans, and support process. Proficiency in English: Candidate must possess strong English reading, speaking, and writing skills. This includes the ability to comprehend complex texts, articulate ideas clearly and effectively in both verbal and written communication and produce well-structured and grammatically correct documents. Excellent command of English is essential for effective collaboration, documentation, and communication within the team and with external stakeholders. Availability for North America Time Zones: Candidate must be available to work during North America time zones. This includes the ability to attend meetings, collaborate with team members, and respond to communications in a timely manner during standard business hours in these time zones. Flexibility in working hours to accommodate different time zones within North America is essential to ensure seamless coordination and productivity. Do you have questions? We are looking forward to receiving your complete application documents (Resume, Salary details and references) stating the earliest date you could start Get empowered by Dark Matter Technologies! Are you the person we're looking for? If yes, we look forward to receiving your application for this vacancy. Write to Sandeep Akuthota Show more Show less

Job Description- ITSM/ Service Catalogue/CMDB Developer Total Exp- 7+ years Relevant Exp- 6+ years Location-Chennai/Hyderabad (Hybrid) The ServiceNow Developer will be part of the Engineering team responsible for development and support of the ServiceNow products - ITSM, ITAM and ITOM, including Service Catalog, Service Portal, Operational ITIL Processes, CMDB, Discovery, Event Mgmt., and System Integrations. Responsibilities in ServiceNow Technology includes ·Assist in development and implementation of applications using ServiceNow platform capabilities ·Develop and implement integrations and workflows, using Flow Designer, legacy Workflow, Integration HUB, and REST ·Work closely with other senior engineers and product managers/Business System Analysts to understand detailed requirements and own your code to design, develop, test automation and delivery of high-quality products ·Develop reusable code, review and improve test cases, and collaborate with internal teams to ensure test results meet expectations ·Support execution of releases, product upgrades, modern technology deployments ·Perform peer reviews on the work of other team members, including the review of high-level designs, code, and test plans and results ·Effective communication skills, both written and verbal, with the ability to describe technical solutions to internal and external team members ·Experience with working in onshore/offshore team environment Minimum Skills Required ·At least 5 yrs. of software development experience with at least 3 years in ServiceNow ·Bachelors or Masters in Computer Science or equivalent ·Strong working knowledge in IT Service Management, and CMDB ·At least 2 yrs. of experience with JavaScript, HTML, AngularJS, REST APIs ·Familiarity with SDLC and Agile methodologies ·Good understanding of ServiceNow Platform/Scripting/APIs/Service Portal/Applications experience ·Certifications Includes ·ServiceNow System Administrator (CSA) and/or Application Development (CAD) Mandatory skills IT Service Management, Service catalog and CMDB Show more Show less

Senior QA Automation Testing- ServiceNow About Us: Headquartered in Sunnyvale, with offices in Dallas & Hyderabad, Fission Labs is a leading software development company, specializing in crafting flexible, agile, and scalable solutions that propel businesses forward. With a comprehensive range of services, including product development, cloud engineering, big data analytics, QA, DevOps consulting, and AI/ML solutions, we empower clients to achieve sustainable digital transformation that aligns seamlessly with their business goals. Role Overview: We are seeking a highly motivated and detail-oriented ServiceNow ATF (Automated Test Framework) Developer to join our team. This role focuses on designing and implementing automated test cases for ServiceNow applications, ensuring stability, scalability, and reliability across core modules like ITSM and Service Portal. The ideal candidate will possess a strong grasp of JavaScript (Glide API), the ServiceNow data model, and form-based testing logic, with a passion for automation and optimization. This role will play a key part in translating business processes into automated testing workflows, ensuring faster delivery cycles, reduced manual testing effort, and improved platform reliability. Responsibilities: The following abilities are desired in a ATF Resource. Experience with both ITSM, ATF and modules. Logical thinker. JavaScript (especially Glide API server/client-side scripting). Experience with Script Includes, Business Rules, Client Scripts, UI Policies, and Flow Designer. Ability to translate business processes and requirements into Auto Mated Testing solutions . Comfortable working with Service Portal, UI Pages, Catalog Items, etc. Can analyze and troubleshoot in form process issues. Ability to work with BAs, and Developers to understand requirements and deliver scalable solutions. Good at writing technical documentation and KB Articles. We Offer: Opportunity to work on business challenges from top global clientele with high impact. Vast opportunities for self-development, including online university access and sponsored certifications. Sponsored Tech Talks, industry events & seminars to foster innovation and learning. Generous benefits package including health insurance, retirement benefits, flexible work hours, and more. Supportive work environment with forums to explore passions beyond work. This role presents an exciting opportunity for a motivated individual to contribute to the development of cutting-edge solutions while advancing their career in a dynamic and collaborative environment.

Senior Developer- ServiceNow : About Us: Headquartered in Sunnyvale, with offices in Dallas & Hyderabad, Fission Labs is a leading software development company, specializing in crafting flexible, agile, and scalable solutions that propel businesses forward. With a comprehensive range of services, including product development, cloud engineering, big data analytics, QA, DevOps consulting, and AI/ML solutions, we empower clients to achieve sustainable digital transformation that aligns seamlessly with their business goals. Role Overview: We are looking for a with strong experience in ITSM, ITOM, and CSM modules to join our dynamic team. This role is critical in designing, developing, and implementing high-quality ServiceNow solutions that align with business objectives and follow best practices. The ideal candidate will be proficient in understanding of the, possess a solid , and demonstrate the ability to leverage before opting for custom development. You will work closely with stakeholders, business analysts, and other developers to translate requirements into scalable, maintainable applications within the ServiceNow platform. Responsibilities: Experience with modules ITSM, ITOM, CSM. Understanding of the ServiceNow data model and architecture. (especially Glide API server/client-side scripting). Experience with Script Includes, Business Rules, Client Scripts, UI Policies, and Flow Designer. Ability to solve problems using out-of-the-box features.Firm understanding of the approval is required before jumping into custom code that is not documented in stories. Comfortable working with Service Portal, UI Pages, Catalog Items, etc. Use of Update Sets, Git (if using scoped apps), and knowledge of SDLC or Agile. Nice to have: CSA (Certified System Administrator) CAD (Certified Application Developer) We Offer: Opportunity to work on business challenges from top global clientele with high impact. Vast opportunities for self-development, including online university access and sponsored certifications. Sponsored Tech Talks, industry events & seminars to foster innovation and learning. Generous benefits package including health insurance, retirement benefits, flexible work hours, and more. Supportive work environment with forums to explore passions beyond work. This role presents an exciting opportunity for a motivated individual to contribute to the development of cutting-edge solutions while advancing their career in a dynamic and collaborative environment.

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : NA Minimum 2 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Designer in the Cloud Migration & Implementation team, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring the successful implementation of ServiceNow IT Service Management. Your typical day will involve collaborating with cross-functional teams, analyzing business needs, and designing innovative solutions to enhance IT service management processes. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Collaborate with cross-functional teams to gather and analyze business requirements. - Design and develop applications using ServiceNow IT Service Management platform. - Create technical specifications and design documents. - Implement and configure ServiceNow modules to meet business process requirements. - Perform unit testing and support system integration testing. - Provide technical guidance and support to junior team members. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Service Management. - Good To Have Skills: Experience with ITIL framework. - Strong understanding of IT service management processes and best practices. - Experience in designing and implementing ServiceNow workflows, forms, and reports. - Knowledge of JavaScript, HTML, and CSS for ServiceNow customization. - Familiarity with ServiceNow modules such as Incident Management, Problem Management, Change Management, and Service Catalog. - Ability to troubleshoot and resolve technical issues in ServiceNow platform. - Excellent analytical and problem-solving skills. Additional Information: - The candidate should have a minimum of 2 years of experience in ServiceNow IT Service Management. - This position is based at our Bengaluru office. - A 15 years full time education is required. Show more Show less