36071 Servicenow Jobs - Page 27

Role Overview: As an International HR Service Specialist, you will be responsible for managing HR operations and shared services supporting international geographies. Your expertise in Workday, ServiceNow, and HR processes will be crucial in ensuring accuracy, compliance, and timely resolution of HR queries. Your exceptional attention to detail, communication skills, and ability to manage high volumes of tasks will contribute to the success of the HR operations. Key Responsibilities: - Employee Lifecycle Management: - Administer and close probation processes for new hires in Workday. - Maintain and update employee contract notifications. - Extend fixed-term contracts in compliance with polic...

Desired Competencies (Technical/Behavioral Competency) Must-Have ServiceNow implementation experience in Security operations - Security Incident Response, Vulnerability Response, Threat Intelligence, Configuration Compliance or modules ServiceNow implementation experience in ITSM modules (Incident, Problem, Change, CMDB & Asset - not limited to) will be an added advantage. Working experience in implementation of catalog items and record producers. Working experience in configuring Security incident response applications and OOB/ custom integration build with SIEM tool/ TI enrichment tools Experience in building email integration for importing suspicious emails as Security incidents (Phishing...

Role Overview: As a Cross Technology Managed Services Engineer (L2) at NTT DATA, you will play an essential role in maintaining our clients" IT infrastructure and systems. Your expertise will help keep everything running smoothly by proactively monitoring, identifying, investigating, and resolving technical incidents and problems. You'll be the go-to person to restore services and ensure our clients" satisfaction. Your typical day involves managing work queues, addressing incidents and requests within agreed SLAs, and updating tickets with the actions taken. By identifying, analyzing, and logging issues before they escalate, you'll be instrumental in maintaining service quality. You'll also ...

Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of...

Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of...

Desired Competencies (Technical/Behavioral Competency) Must-Have 5+ years of ServiceNow development experience with a focus on ITOM applications . Strong knowledge of Discovery, Service Mapping, Event Management, and Orchestration . Proficiency in JavaScript, Glide API, MID Server configuration, and IntegrationHub . Hands-on experience integrating with monitoring tools ( SolarWinds, Splunk, Dynatrace, AppDynamics, Nagios ). Experience in CMDB architecture, CI classes, relationships, and reconciliation rules . ServiceNow Certified System Administrator (CSA) . ServiceNow Certified Implementation Specialist ITOM (preferred). Good understanding of ITIL v4 processes (Event, Incident, Change, Conf...

Life on the team Are you detail-oriented and passionate about managing IT assets effectively throughout their lifecycle? As part of our Asset Management team, youll play a vital role in managing the full lifecycle of IT assetsensuring accurate inventory, efficient deployment, and responsible disposal if required. If you're driven by process, compliance, and operational excellence, this is the perfect opportunity to grow your career. come join us. come grow with us. What youll do Manage the end-to-end lifecycle of IT assets (procurement to disposal) in accordance with company policies and industry standards. Maintain accurate records of IT assets using ServiceNow or similar asset management t...

As a Senior in the EY- NFS TPRM team, you will play a crucial role in helping clients enhance their business performance by translating strategies into realities. Working alongside high-performing teams, you will contribute to the growth, innovation, protection, and optimization of client business performance. **Key Responsibilities:** - Lead and collaborate with the manager in delivering Third-Party Risk Management (TPRM) engagements. - Design and implement TPRM operating models, evaluate complex business and technology risks, and provide solutions. - Ensure successful implementation of TPRM operating models by following relevant policies and procedures. - Conduct process walkthrough discus...

Required Technical Skill Set (Skill Name): We are seeking a skilled ServiceNow ITOM professional responsible for designing, implementing, and managing IT Operations Management solutions on the ServiceNow platform. The role involves working closely with stakeholders to automate, optimize, and enhance infrastructure and application operations. Desired Competencies (Technical/Behavioral Competency) Must-Have Key Responsibilities Implement and configure ServiceNow ITOM modules including: Discovery Service Mapping Event Management Orchestration/Automation Cloud Management Design and develop end-to-end solutions for infrastructure visibility and operational intelligence. Integrate ITOM with CMDB, ...

Required Technical Skill Set (Skill Name) : We are looking for an experienced ServiceNow IT Asset Management (ITAM) professional to implement and manage ITAM solutions on the ServiceNow platform. The role involves driving end-to-end asset lifecycle management, ensuring compliance, and optimizing software and hardware asset utilization. Desired Competencies (Technical/Behavioral Competency) Must-Have Key Responsibilities Implement and configure ServiceNow ITAM modules including: Hardware Asset Management (HAM) Software Asset Management (SAM Pro) Asset Lifecycle & Contract Management Define and manage processes for asset request, procurement, inventory, deployment, retirement, and disposal. In...

Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of...

Do RESPONSIBILITIES • Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs • Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved • Informing the key stakeholders on the status of the Major incident and after getting the confirmed service restoration. • Coordinating with the respective SMEs for speedy resolution of the Major Incident • Ensuring the Major incident is resolved within the SLAs agreed with the Customer • Taking all the preventive actions to minimize the service and business impact in case resolution time seems to be high. • Conducting a thorough analysis an...

Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of...

Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis ...

Account - NG Location - PAN Indi WO rate - 250k Preferred Requirements ServiceNow System Administrator Certification ServiceNow Implementation Specialist Certification Experience working with ServiceNow domains Primary Responsibilities include: Work very closely with ITMS Process Architect, Customer personnel, Business Analyst, IT support team and other technical team to ensure that business needs around implementation of Service now platform re in a controlled and predictive manner. Create technical architecture, design and user guide documentation Gather requirements, design, develop, and maintain application integration with any third-party applications Provides external client-facing con...

Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis ...

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...

Desired Competencies (Technical/Behavioral Competency) Must-Have ServiceNow implementation experience in Security operations - Security Incident Response, Vulnerability Response, Threat Intelligence, Configuration Compliance or modules ServiceNow implementation experience in ITSM modules (Incident, Problem, Change, CMDB & Asset - not limited to) will be an added advantage. Working experience in implementation of catalog items and record producers. Working experience in configuring Security incident response applications and OOB/ custom integration build with SIEM tool/ TI enrichment tools Experience in building email integration for importing suspicious emails as Security incidents (Phishing...

Developer We are seeking a mainframe developer with substantial experience in a mainframe environment and the capability to operate within both offshore and onshore working models. The ideal candidate must have full-time development experience, as roles focused on testing or support will not be suitable Minimum work experience: 6+ Years in Mainframe development. COBOL-L3 (Mandatory) DB2 - Z/OS Application Programming-L3 (Mandatory) JCL - Job Control Language-L3 (Mandatory) VSAM (Mandatory) CICS (Good to have – min basic knowledge is required) Mainframe Conversion knowledge Knowledge of IBM IDz, Z/OS connect, and automation would be an added advantage but not mandatory. You are responsible fo...

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to fe...

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to fe...

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to fe...

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from arc...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Service Integration and Management (SIAM), Incident Management, ServiceNow IT Service Management, ServiceNow IT Operations Management Good to have skills : NA Minimum 2 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within multiple components of critical business systems. Your ...

Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of...