Job
Description
Company:Indian / Global Digital Organization Key Skills: ServiceNow Administration, ServiceNow, Automation, Servicenow portal, Power Designer, Integration, itsm, Rest, Rest API. Roles and Responsibilities: Analyze automation and integration opportunities; design scalable solutions using Integration Hub, RPA, Flow Designer, and Virtual Agent (NLP/NLU). Develop and test integrations using REST, SOAP, JDBC, FTP, and other protocols. Leverage out-of-the-box and custom spokes to connect systems like Azure, SAP, Jira, Salesforce, etc. Build and optimize flows, orchestrations, and RPA bots. Ensure secure integration with support for OAuth 2.0, JWT, and API key-based authentication. Collaborate with BAs and developers to translate business needs into integration requirements. Prepare and maintain technical documentation (HLD, LLD, TDD). Provide training and support for internal development teams. Maintain coding standards and automation best practices. Experience Requirement: 10-15 years of ServiceNow platform integration experience. Expertise in Integration Hub, Flow Designer, Automation Engine, and scripting (JavaScript, Python, PowerShell). Proven experience with ServiceNow modules such as ITSM, ITOM, CSM, Orchestrator, and Document Intelligence. Hands-on experience developing REST/SOAP APIs and working with JSON/XML and web services. Extensive integration experience with systems like Azure AD, Entra ID, Okta, Salesforce, SAP, and Workday. Strong understanding of API security standards including OAuth 2.0 and JWT. Experience in creating automation solutions that are secure, scalable, and aligned with enterprise standards. Education: Any Graduation. Show more Show less
