5321 Servicenow Jobs - Page 25

Job Position: ServiceNow Developer + GRC Work Location: Greater Noida. Experience: -5+ to 10+ Years Duties and Responsibilities: Key Responsibilities: Design and develop ServiceNow GRC modules including Risk, Policy & Compliance, Audit, and Vendor Risk Management. Customize and configure workflows, forms, and business rules in ServiceNow GRC. Integrate ServiceNow with third-party applications and data sources. Collaborate with stakeholders to gather and document technical and functional requirements. Participate in Agile/Scrum ceremonies and contribute to sprint planning and delivery. Maintain and optimize GRC applications for performance and scalability. Ensure data integrity, security, and compliance with governance policies. Develop and maintain technical documentation and support materials. Provide technical support and troubleshoot issues related to ServiceNow GRC modules. Qualifications: Bachelor’s degree in Computer Science, Information Systems, or a related field. 3+ years of ServiceNow development experience, with at least 1–2 years in GRC module development. Hands-on experience with ServiceNow GRC workflows, data models, and dashboards. Strong knowledge of JavaScript, Glide API, ServiceNow Studio, and Flow Designer. Experience with ServiceNow Integrations using REST/SOAP APIs. ServiceNow Certified System Administrator (CSA) required. ServiceNow GRC Implementation Specialist certification preferred. Excellent problem-solving skills and attention to detail. Strong verbal and written communication skills. Show more Show less

Hello, Good Day ! Minimum 10 Yrs Hands-on with the Subject. Currently, looking for an Individual, possessing the following Skill-Set w.r.t to Employment. Kindly reach-out to me if you inherit these tools. Sharing the required profile for your reference. Responsibility of / Expectations from the Role : - Develop Data models and patterns for Data Platform Solutions . Conceptualize and solution a centralized data lake solution to bring data from disparate sources . Implement security on DL Solution . Present agreed solutions to business to get buy-in on the strategy and roadmap. Technical : - Experience in Data intensive activities ( Data Modeling, ER Diagram, ETL, Data mapping, Data Governance and security )· Experience in End-to-End implementation of large Data Lake or Data Warehouse solution · Experience in Azure data lake and unity catalog . Strong knowledge on Data Governance . Hands on experience with ETL tools (ADF) and Spark Pools . Strong knowledge and experience in data modeling · Strong knowledge on Data Security / Encryption / Monitoring . Knowledge on DevOps . Analytical and problem-solving skills with a high degree of initiative and flexibility to be available over extended hours. Ability to communicate with Business SME. Understanding of Design Patterns – Data Models . Experienced with Onsite – Offshore Delivery Model. Technical background ideally within Managed Services and IT outsourcing industry. Certification on Data Platform Solutions . Behavioral : - Creating a detailed requirement analysis and provide solution. Strong Analytical thinking and problem-solving skills. Strong communication, presentation and writing skills. Be proactive and have a can-do attitude. Good-to-Have : - Experience on Cloud Tool & Technology viz. ADO, ServiceNow, Azure Monitoring, Performance Management, Analytics etc. Understanding of Agile Process. Maintains a broad and current knowledge of the industry on Cloud Platform . Show more Show less

Title : S&C Global Network - Strategy - MC - Industry X Product & Platform Professional Title : S&C Global Network - Strategy - MC - Industry X- Product & Platform Engineering - Analyst Template Job Title - + + Management Level :09 - Consultant Location:Bangalore/ Gurgaon/Pune/Mumbai Must have skills:Agile Product Manager from consulting background Consultant - Product & Platform Engineering Job Summary : As a Management Consultant in our Product & Platform Engineering team, you will leverage your consulting experience to drive product management, agile transformation, and value engineering initiatives. Together, lets unlock new growth opportunities for clients across the globe and build a better world. As a part of this high-impact team, you will help drive the following: Responsibilities: Product Management: Facilitate end-to-end product development and launch strategies Lead the development and execution of end-to-end product strategies, aligning with client business goals, enhancing customer experiences, and maximizing value. Drive cross-functional collaboration to ensure efficient and effective execution of platform strategy and roadmap, providing strategic guidance. Harness techno-functional skills in software development, microservices, cloud enablement, platform design and systems integration. Adopt a granular and hands-on approach: Focus on delivering new products, analyze data and identify areas of improvement to positively impact business. Enterprise Agility: Agile Coach :Drive end-to-end project delivery in an agile manner driving transformative strategic value and business growth Develop a plan for the adoption of Agile (domain-wide / enterprise-wide) and use techniques that increase collaboration, predictability, transparency. Design Strategies: Designing strategies for adoption and improvement of Agile for organizations based on customer requirements and educate, conduct user review sessions Educate, suggest tools and provide training for organization-wide adoption of Agile methodologies using Agile-coach techniques and collaborate across roles including Product Owners and development teams. Promote a culture of experimentation and innovation Agile thought leadership: Maximize business value through effective application of lean-agile mindsets and tailored frameworks. Agile Tooling: Be an Agile tooling Coach :Drive end-to-end project delivery in an agile manner driving transformative strategic value and business growth.Enable the tooling aspects of setting up an agile organization or software delivery. Advise tool selection: Advise the stakeholder on the selection and configuration of the right tools to meet the client-specific needs. Develop Agile adoption strategies: Build efficient, transparent and cohesive teams to enable better outcomes, solutions and products/services. Implementation of Agile methodologies: Educate, recommend tools and provide training for organization-wide adoption of using Agile-coach techniques and collaborate across roles including Product Owners and development teams. Agile thought leadership: Maximize business value through effective application of lean-agile mindsets and tailored frameworks. Promote a culture of experimentation and innovation. Value Engineering: Translate business objectives to outcomes: Engage with internal and external stakeholders, understand business needs, create technology road maps, prioritize the delivery approach, and guide technical leads in solution delivery. Drive intelligence in devices and services: Scale new tech to promote business benefits and impact of theplatformas well as track and monitor the value delivered. Work cross-functionally to ensure efficient and effective execution of platform strategy and roadmap. Business Role: Lead comprehensive market analysis and develop strategic roadmaps. Develop and manage strategic stakeholder engagement plans. Product Domain Focus: Lead market and competitor analysis, driving product strategy and data-driven decision-making. Lead feature definition and prioritization, aligning with strategic product goals. Bring your best skills forward to excel in the role: 5+ years of experience in technology product management, software engineering, software architecture, solution design and engineering delivery with 2+ years of Consulting experience Proven track record of delivering high-impact engagement programs and compelling messaging for media, internal stakeholders and clients. Thorough understanding of Agile and Lean practices such as Scrum, Kanban, Pair programming, Test Driven Design, Continuous Integration & Continuous Delivery Creating a collaborative environment to interface with executives, platform owner, enterprise architects and development teams during implementation of solutions Analytical mindset and quantitative skills to be able to use hard data and metrics to generate insights and develop business cases Ability to articulate and clearly communicate complex problems and solutions in a simple and logical manner Excellent interpersonal skills with the ability to anticipate, understand and respond to changing client needs. Strong strategy and consulting skills with a background in asset integrity Team building skills to collaborate, work and motivate teams with diverse skills and experience to achieve goals Leadership skills along with strong communication, problem solving, organizational and delegation skills to nurture and inspire team members Client handling skills to develop, manage and deepen relationships with key stakeholders Strong analytical and problem-solving skills. MBA preferred. Consulting background is not mandatory. Proficiency in data analysis and reporting. Experience with Agile tooling is a plus. Experience with relevant Industry domains (IT/ITES, Healthcare/Pharma, BFS) is a plus. Experience with ServiceNow, MS Dynamics, or Enterprise/Solution Architecture is highly desirable. Your experience counts! Prior experience in the following areas: Extensive work experience as Agile Coach or Scrum Master, with an in-depth knowledge of DevOps Certifications such as CSM, SAFe Agilist, CSPO, PSM, CDA, PMI-ACP will be an added advantage Certifications from PMI on product management. Knowledge of product management specific tools like, aha!, etc. Knowledge of setup, configuration and maintenance of tools to enable an Agile delivery model. That means expertise across tools like, Jira, Rally, Zoho Sprints, Jenkins, CHEF, Ansible, Jmeter, etc. Deep expertise on developing product enhancement business case / models, developing value driver trees, statistical analysis, ML driven analysis of customer / platform use data, etc. (do not remove the hyperlink)Qualification Experience:Minimum 5 years of experience with atleast 2 years of Consulting experience is required Educational Qualification: B.Tech/BE, MBA Must

Monitoring of Windows and Linux OS environments Basic SAP system monitoring and alert interpretation Familiarity with ServiceNow for ticket documentation Understanding of job scheduling tools (e.g., Redwood, Control-M, cron) Basic troubleshooting using predefined run books Experience with monitoring tools (e.g., Nagios, Zabbix, SolarWinds) High sense of urgency and proactiveness Strong teamwork and collaboration Good English communication skills Customer care orientation Attention to detail and responsibility in task execution Nice To Have Basic scripting (PowerShell, Bash) for log and alert checks Exposure to cloud monitoring (e.g., AWS CloudWatch, Azure Monitor) Knowledge of ITSM processes and incident management Familiarity with application logs and performance metrics Show more Show less

AsProcessAnalyst – Record to Report (R2R),you are responsible for general accounting which includes reconciliation, preparation of balance sheet and profit and loss account, fixed assets accounting, inter-company accounting, cash & bank accounting, financial analysis, and reporting. Your primary responsibilities include: Coordinate all accounting activities associated with General Ledger, particularly fixed assets, inter-company, inventory, cash & bank, indirect tax, and accruals. Identify risks or opportunities to revenues, cost, and profitability and propose appropriate actions. Adhere to client Service Level Agreements (SLAs) and meet the specified timelines. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a minimum of 2-4 years of experience in the Record to Report domain. Experience in preparing Balance sheets, handling Month-End Closure, Fixed Assets, Inter-Company, and Cash reconciliations. Posting Journal entries and recording the transactions in the ERP. Demonstrated proficiency in coordinating audits, meeting customer expectations, and managing updates for management reviews in report management. Preferred technical and professional experience Proficient in MS Office applications and any ERP software as an end-user. Self-directed and ambitious achiever. Meeting targets effectively. Skilled in thriving under deadlines and contributing to change management, showcasing strong interpersonal teamwork.

Responsible for managing and controlling IT infrastructure related projects, making use of PM disciplines with the project management methods, tools and systems. Manage Service Management process for Cloud Infrastructure Build SRE team in India to support global needs Manage changes to IBM Cloud production infrastructure and implement all change management processes as per ITSM Track RCAs and associated actions from stakeholders to closure Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise At least 5+ years IT project management experience. Excellent communication skills and a challenge taker who can work under high pressure. Excellent skills on ServiceNow, Jira, GitHub and other tools used for ITSM Strong experience working with global teams Flexible to work across time zones for effective communication with partner labs Preferred technical and professional experience Familiar with software engineering and/or Cloud operations PMP or Agile Project Management certification Knowledge & familiarity with IBM Cloud

Understanding client business processes and service needs and working with the client to demonstrate how ServiceNow modules will support these processes Provide guidance to the client and to ServiceNow technical resources in the implementation of the to/be processes. Advise on all things functional and operationally related to ServiceNow implementation projects Collaborates with other IT functions to design solutions for complex problems and understands end-to-end business processes Designs and develops integration solutions, data migration strategies and tools Designing end to end solutions in ServiceNow. Responsible for creating HLD/LLD. Collaborate with other business and technical teams. Integration experience through web services (SOAP and REST) and/or other technologies Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Overall 7+ years of experience with 5yrs of ServiceNow experience. Have worked on multiple integrations of ServiceNow-Monitoring Tools Hands-on development experience with SOAP, RESTful API, scripting with ServiceNow Solid understanding of the overall NOW platform and integrations Experience with ServiceNow development tools including Studio, Flow Designer, and Integration Hub...Less Preferred technical and professional experience Relationship building with business and customers Active listening, negotiation, problem solving

Skill required: Supplier Relationship Management - Supplier Relationship Management Designation: Sourcing & Cat Enablement Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do The Supplier Assure powered by SynOps team is part of Accenture Operations Procurement, Supply Chain and Network (PSN) business vertical, providing dedicated and shared support services for our external and internal operations. This includes dealing with a diverse set of hardware, software, and service suppliers, who may be client-retained vendors or Accenture third-party sub-contractors.Our core areas of expertise are to ensure offerings Third Party Risk Assessment Supplier Performance Management-Supplier Relationship Management Innovation works in loop all together to deliver effectively & efficiently and power businesses around the globe but are not limited to the relation in between and each workstream can work independently to ensure seamless deliverables and meeting client expectations.Supplier Assure Specialist Key ResponsibilitiesManage one or more strategic supplier or subcontractor relationships.Work with suppliers critical to Accentures internal and external service offerings.Core Responsibilities:Understand processes deeply to meet 100% of project goals.Manage core and sub-processes for key deliverables in the following areas:Third-Party Risk Management (TPRM):Identify, assess, and mitigate risks related to third-party vendors.Conduct risk assessments and ongoing monitoring.Track changes in vendor risk profiles and performance.Report on risk program performance and identify improvements.Supplier Segmentation:Classify suppliers based on their impact and risk.Supplier Due Diligence:Verify vendor compliance with company policies and regulations.Service Request Fulfillment:Ensure service requests meet SLAs/KPIs and project rAct as a subject matter expert and mentor on TPRM.Set up and improve sourcing processes in new and existing deals.Define scope clearly and ensure outcomes are specific and measurable.Drive continuous improvements in supplier delivery and automation.Achieve cost savings and quality targets.Operational Excellence:Engage effectively with internal and external stakeholders.Lead daily operations with high performance and minimal errors.Implement automation and CSI initiatives for 10%+ productivity gains.Upskill on digital tools like Ariba, SAP, Coupa, Apex, ServiceNow, and Power BI.Manage attrition and build strong team relationships.Focus on team development while following Accentures HR policies.Ensure compliance with anti-corruption, data protection, and values What are we looking for Must Have:Minimum 10 years of relevant experience in Supplier Risk Management or Procurement domain of whichoMinimum 3 years of experience in Third Party Risk Management or related fieldsoMinimum 5 year of experience in client facing roles - directly responsible for delivering on (either two or more areas of) significant pieces of scope, quality, budget, resources, and delivery scheduleoMinimum 5 years of experience in Business Operations Management, Project Management or similar domainoMinimum 2 years of experience in working with virtual teamsCandidate should be able to demonstrate good understanding of minimum 3 skill sets from the above and should be able to provide at least 1 to 2 real life scenario(s) and outcome as example(s) of his/ her expertise in any 4 skills sets as below:oThird Party Risk ManagementoSupplier segmentationoSupplier due diligence oService request fulfilmentStrong analytical, organizational and communication skills. Candidate should be able to demonstrate his/ her ability to drive effective and articulate communications with senior internal and client leadershipModerate Expertise on Microsoft Office (Excel, PowerPoint, Word, etc.) and knows at basics of Microsoft Project (MPP)Good to Have:Quality Program and/ or Training experienceAbility to lead and innovate in the delivery of operational activities proactively and independentlyTechnology Management experienceUnderstanding and development of Macros, Visual Basics, Process automations, Power BI, etc. ESG experience Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Handle architectural role in ServiceNow area. Analyse current technologies used within the target project and determine ways to improve by implementing ServiceNow and its architecture Provide technical consultation to our clients in terms of using ServiceNow best practices for implementations and ongoing operations Lead and govern end-to-end ServiceNow implementations, migrations, transformation projects using onshore, offshore and nearshore models Establish enterprise wide best-practices and IT thought leadership in Service Management, Service Integration and Management, Intelligent Automation Platform and Robotic Process Automation Implement complex ServiceNow solutions for our clients in all applications/modules such as TSM Pro, ITSM Pro, HRSD, ITOM Pro, SAM Pro, HAM Pro, ITBM Pro, Security Operations, GRC, FSM Pro or CSM Pro Lead & investigate complex technical issues and review code as required Account for possible project challenges on constraints including, risks, time, resources and scope Work closely with project management teams to successfully monitor technical progress of ServiceNow implementations and maintenance/administration tasks Design ServiceNow technical solutions and also provide detailed specifications for those proposed solutions Provide expert guidance for best practices related to ServiceNow administration Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 10+ years of IT experience with proven ServiceNow Product knowledge 3+ years of experience as a ServiceNow Solution/Technical Architecture with implementing SaaS/PaaS Solution on specific cloud architecture Experience in multiple end-to-end ServiceNow implementations across all modules – TSM Pro, ITSM Pro, HRSD, ITOM Pro, SAM Pro, HAM Pro, ITBM Pro, Security Operations, GRC, FSM Pro or CSM Pro Strong experience in integrating ServiceNow to several other applications using SOAP/REST. Preferred to have experience working with ServiceNow to ServiceNow and ServiceNow to Remedy ebondings or any other Products of similar nature Mandatory ServiceNow certifications – Certified System Administrator, Certified Application Developer, Implementation Specialist in 2 or more of these modules – ITSM/HRSD/CSM/FSM/ITBM/Discovery/Service Mapping/GRC/SIR/PPM/Cloud Management Preferred technical and professional experience Relationship building with business and customers Active listening, negotiation, problem solving Team building

Project Role : Solution Architect Project Role Description : Translate client requirements into differentiated, deliverable solutions using in-depth knowledge of a technology, function, or platform. Collaborate with the Sales Pursuit and Delivery Teams to develop a winnable and deliverable solution that underpins the client value proposition and business case. Must have skills : Security Operation Automation Good to have skills : Security GovernanceMinimum 12 year(s) of experience is required Educational Qualification : Minimum BE BTech from a reputed university Summary :As a Solution Architect, you will translate client requirements into differentiated, deliverable solutions using in-depth knowledge of a technology, function, or platform. Collaborate with the Sales Pursuit and Delivery Teams to develop a winnable and deliverable solution that underpins the client value proposition and business case. To manage cyber security operations for large scale system integration projects such as data lake or digital platformsSecurity Delivery Lead Roles & Responsibilities:-Primary contact for security design, deployment, and operations -Managing service delivery operations in terms of processes and tools (ITIL processes and ITSM/ITOM tools)-Take full accountability of delivering agreed service levels related to security domain-Take ownership of security related incidents and drive for solutions working with various internal teams and third-party solution providers such as OEMs and technology partners of the client-Define and develop operating procedures for seamless operations of the project-Manage transitioning of projects from deployment to operations-Analyze and provide reports on service delivery performance to clients leadership and Accentures leadership -Contribute to design and implementation of on Prem and cloud infrastructure in terms of cyber security components-Be a SPOC for all security initiatives in existing project and able to navigate through the clients landscape to upsell new initiatives in security domain or able to pave ways for upselling value-driven initiatives.-Lead the teams across various cyber security towers such as network security, IAM, data security, SIEM, SOAR, and security operations and thrive for upskilling and cross skilling to rationalize the resources across the towers and across the clients.-Introduce innovative solutions such as automation to increase productivity and improve service delivery quality -Participate in architecture and design review and approval forums to ensure the security design principles are adhered to for any changes in the existing landscape or any new initiatives being rolled out in the existing landscape-Participate in client account planning and discussions to ensure security level initiatives are accounted for and issues are escalated to the right leaders for resolution-Build strong relationships with all client stakeholders and Accenture project teams for effective collaboration and outcomes Professional & Technical Skills: -Must have:-Strong experience in cyber security operations such as security incident management, response, and remediation-Strong Communication skills-Problem solving-Ability to drive discussions and ideas with clients senior leadership forums-Good to have-Architecture and Design skills for infrastructure solution in cloud and on-premises such as Cloud Network Security, DC Network Security, Security Operations, IAM, Data Security, Key/Certificate Mgmt. Additional Information:-Total IT experience of minimum 15 years; and-Minimum 8 years of experience in Security Engineering and Operations in Cloud Network Security, DC Network Security, Security Operations, IAM, Data Security, Key/Certificate Mgmt.- This position is based at our Mumbai office.- A minimum BE BTech from a reputed university is required. Qualification Minimum BE BTech from a reputed university

Requisition ID: 94291 Job Category: Information Technology Location: Gurugram, Haryana, India Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 65 years of business and technical expertise in mining , energy , and infrastructure , our 10,000 colleagues in 150 countries tirelessly work toward bettering the industries in which we operate. With practical solutions that are safe, innovative and sustainable, we think globally while acting locally. Are you looking for an opportunity to join a diverse group of professionals who are committed to remaining exceptional? We look forward to hearing from you. As part of our Shared Services group, comprised of Finance, Marketing, Communications, Human Resources, Commercial, Legal and Facilities, we support the business achieve their goals through a range of strong technical capabilities. We ensure delivery of services through the skills of our people, methodologies, and systems. Looking to take the next step in your career? Hatch is currently seeking an experienced Services Desk Support to join our Team in Gurugram, Haryana. Responsibilities As the successful candidate, you will have: Provide technical support to end-users in local offices and to remote offices daily, including PCs, telephones, mobile phones, network equipment and other IT services; Respond to service requests and incidents from customers and users via telephone, email, chat, or web portal; Prioritize and manage service support requests in line with expected service levels targets; Escalate complex or unresolved problems to the appropriate level of support; Setup, oversee & teardown corporate events Monitor and update the service delivery system for assigned tickets and assigned locations and/or projects; Must be able to deploy image and software to computers locally and remotely; Preparing and providing support documentation, including procedural documentation when required, including providing user and group training as required; Manage the breakdown, relocation and set-up of workstations to accommodate user relocations, site relocation, site remodels and new location installations as assigned by support lead; Promote and adhere to departmental and organizational information security policies, standards and procedures; Perform other related duties incidental to the work described; Strive for excellence in customer service in line with the company values and expectations; Qualifications College diploma or degree with experience in desktop/technical support in a Microsoft Windows network environment. Ability to support HP laptop/desktop computers, peripherals, Ricoh, Canon, HP multi-function printers and other computer hardware. Knowledge of engineering software such as Autodesk, ESRI and Bentley products, is a clear advantage, but not required; Familiarity with standard Service Desk software and a good knowledge of remote user support; Excellent understanding of Microsoft products, including MS Office 365, Teams, SharePoint, OneDrive is required; Application Support for Adobe Acrobat, Bluebeam, and other current and new applications that exist within the organization; In-depth knowledge of Windows Active Directory User and Computer Administration; MS Intune, SCCM, Microsoft Exchange and 365 Admin; Experienced in handling Events, Live Meetings, Webinars and corporate events using MS Teams, WebEx or Zoom Video or similar platforms; Exposure to IT Service Management and delivery systems, e.g. Zendesk, ServiceNow, Remedy; Jira; Strong analytical, problem solving and troubleshooting skills; Ability to function well in a team environment; work independently as needed; A+, Network +, Security + or MCP certifications are an asset Strong customer focus skills; Strong oral and writing proficiency in English is mandatory; Minimum two-year relevant experience working in a similar corporate service desk technical support role; All candidates must have legal authorization to work without employer sponsorship and ability to travel if necessary; Why join us? Work with great people to make a difference Collaborate on exciting projects to develop innovative solutions Top employer What we offer you? Flexible work environment Long term career development Think globally, work locally Don't meet every single requirement? You don't need to. At Hatch, we are building a diverse, inclusive workplace that fosters innovation. If you're interested in this role, we encourage you to apply even if your past experiences don't perfectly align with the skills we've listed. We're committed to fostering a workforce that reflects the diversity of the communities in which we operate and serve. Hatch is an Equal Opportunity Employer that considers applicants without regard to age, race, color, national origin, citizenship, religion, creed, gender, sexual orientation, marital status, disability, veteran, or any other protected status. If you have any accommodation requirements, please let us know. We'll do our best to meet your needs in accordance with applicable local legislation. Show more Show less

As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys. Your primary responsibilities include Comprehensive Feature Development and Issue ResolutionWorking on the end to end feature development and solving challenges faced in the implementation. Stakeholder Collaboration and Issue ResolutionCollaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Continuous Learning and Technology IntegrationBeing eager to learn new technologies and implementing the same in feature development Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum of 5 years of experience in Incident, Problem, and Change Management roles. Proven experience managing ITSM processes, particularly Incident, Problem, and Change Management, in a large or complex environment. Analytical and problem-solving abilities with a focus on root cause analysis and continuous improvement. Proficiency in ITSM tools (e.g., ServiceNow, Remedy, or similar platforms). Ability to lead and facilitate discussions, including during high-pressure situations like Major Incidents Preferred technical and professional experience Bachelor’s degree in IT, Computer Science, or a related field (or equivalent experience). ITIL certification (Foundation or higher) is highly desirable. Strong technical acumen and understanding of IT operations and infrastructure

As an Enterprise Architect & Technical Owner position in IBM’s CIO organization, to manage delivery of voice services for IBM employees. Includes IBM’s Enterprise Architect & Technical Owner position in IBM’s CIO organization, to manage delivery of voice services for IBM employees. Includes IBM’s phone systems which are used globally to support various business operation requirements, managing operational complexities, complying with regulatory requirements, identifying technical solutions to meet various types of phone system needs, and managing business requirements. The position serves as a leader & focal point for application customization, configuration, security, and support activity for the phone system. Requires focus on the full life cycle of solutions, including collaborating with stakeholders, consulting with business suppliers to identify solutions, understanding business requirements & challenges, and designing solutions that optimize system capabilities and user experience within technology & financial constraints. Phone systems which are used globally to support various business operation requirements, managing operational complexities, complying with regulatory requirements, identifying technical solutions to meet various types of phone system needs, and managing business requirements. The position serves as a leader & focal point for application customization, configuration, security, and support activity for the phone system. Requires focus on the full life cycle of solutions, including collaborating with stakeholders, consulting with business suppliers to identify solutions, understanding business requirements & challenges, and designing solutions that optimize system capabilities and user experience within technology & financial constraints. Roles and Responsibilities: Actively collaborate with subject matter experts, product owners, endusers, and other stakeholders to facilitate, gather, and document businessrequirements. Translate business and functional requirements into technicalspecifications. Document requirements using appropriate content & formats (e.g. process steps, flow diagrams, desired outcomes, examples, etc)mapped to corresponding business process. Follow-up & clarify whenrequirements are incomplete, conflicting, ambiguous, or changing overtime. Develop project plans across multiple complex projects using collaborative project management tools and keep up-to-date. Participate in meetings, take notes, and log actions and owners. Effectively manage projects frominitiation to completion, with clear communication & follow-up throughout. Review system designs and approaches to ensure they meet/exceed business requirements. Seek alternative approaches that simplify design, minimize resource requirements, and improve user experience. Lead development & deployment of solutions in partnership with product owners, developers, and other stakeholders. Comfortable working with globally dispersed teams across multiple time zones. Handle client expectations and provide oversight for technical resources and suppliers. Manage compliance with IT security and application management requirements, including system access control, separation of duties, problem & vulnerability resolution, changes, data privacy, and reviews/audits. Model effective collaborative behaviors when working with individuals, teams, and suppliers. Follow Agile practices & approaches and actively contribute to Agile ceremonies. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise Bachelor’s degree in Infrastructure Technology, Software design, business process analysis, or equivalent experience Excellent communication skills (written and verbal). Able to clearly communicate with leadership and colleagues about technical capabilities, limitations, issues, and recommendations. Highly organized, detail oriented, independent, and resourceful. Able to manage complex technical projects with diverse global stakeholders and detailed, interdependent requirements. Experience with Agile practices and associated tools Experience with a variety of phone systems including MS teams Phone, and Cisco. Perform data analysis and manage performance metrics, run ad hoc queries against MySQL data Comfortable working with Jira, ServiceNow and Monday for project tracking 5+ years of IT architecture experience is a must. Preferred technical and professional experience Master’s degree in Infrastructure Technology, application design, business process analysis, or equivalent experience 3+ years of IT project management or Technical Owner Experience Experience with Contact center technologies preferred.

Project Role : Application Automation Engineer Project Role Description : Deliver predictive and intelligent delivery approaches based on automation and analytics. Drive the automation of delivery analytics to gather insights from data. Must have skills : Automation in Application Maintenance Good to have skills : NAMinimum 15 year(s) of experience is required Educational Qualification : 15 years full time education Summary of the role:Drive automation on ServiceNow, specifically on Gen AI using ServiceNow GenAI capabilities by collaborating with stakeholders to understand their business needs and objectives. Elicit, document, and analyze business requirements and processes to propose value driven automation solutions for IT service management and IT operations management. Roles & Responsibilities:Understanding of ServiceNow and ecosystem technology landscapeExperience with ServiceNow modules such as ITSM, ITOM, ITBM, or CSM.Ability to design Business case/Value case for automation solutions/assets in focusUnderstanding of customer journey, touchpoints & channel strategy Leverage GenAI capabilities of NowAssist and implement end to end process reinvention for incident investigation, resolution & recoveryITSM Co-Pilot, AI Chatbot, Assistant AI Agents, Anonymous AI Agents and other AI tools to drive comprehensive automation solutionA general orientation towards leveraging complex technology capabilities to solving business and process/operational problems using automation is preferred.Highly motivated and energetic with a strong sense of ownership of projects and their outcomes, and the ability to operate independently with minimal supervision.Familiarity with, or prior experience in working with global companies is required, especially working with teams across geographies and time zones.Ability to work in high-paced and complex projects and understand industry-specific customer service processes, operations, and functional needs.Ability to articulate the business value of recommended automation solutionFamiliarity with project management methodologies (e.g., Agile, Waterfall).Familiarity with estimation methodologies (e.g., bottom up, top down). Professional & Technical Skills: Relevant experience in the required experience above. Strong analytical, problem-solving, and communication skills. Ability to work in a fast-paced, dynamic environment. Additional Information:- The candidate should have minimum 15 years of experience in Automation in Application Maintenance.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Job title: ServiceNow UI Developer Role: Service Now UI Developer Note: No Admin or ITMS/CMDB candidates, the candidates have to be developers and have strong Service Now development experience. Any Agentic knowledge is a plus. Location: Hyderabad Key Responsibilities: Design and development of scalable applications and ServiceNow solutions. Collaborate with stakeholders to define technical requirements and architectural decisions. Guide and mentor development teams, fostering best practices in clean code, design patterns, and secure coding. Perform code reviews and provide constructive feedback to ensure quality and consistency. Drive DevOps practices such as CI/CD, automated testing, and deployment pipelines. Oversee integrations between ServiceNow and other enterprise systems. Lead and contribute to AI/ML initiatives, including integrating AI services into existing platforms and developing intelligent automation solutions. Ensure performance, security, and compliance standards are met. Stay updated with emerging technologies and trends to inform future development. Required Qualifications: Bachelor's or Master's degree in Computer Science, Engineering, or related field. 5+ years of experience in software development Proven experience with ServiceNow development (Workflows, Catalogs, IntegrationHub, CMDB, etc.). Strong knowledge of JavaScript (ES6+) and ServiceNow scripting APIs. Solid understanding of DevOps principles, including containerization (Docker), CI/CD tools (e.g., Jenkins, GitHub Actions), and Infrastructure as Code. Experience in software design, architecture, and leading development teams. Familiarity with AI/ML tools and frameworks (e.g., TensorFlow, OpenAI, Azure Cognitive Services, etc.). Expertise in various architectural models, including domain-driven design, microservices-architecture, event-driven-architecture, and micro-frontend-architecture. Excellent communication skills and the ability to collaborate across cross-functional teams. Preferred Qualifications: ServiceNow certifications (CSA, CAD, CIS-ITSM, etc.). Experience with other modern web technologies (e.g., React, Node.js). Familiarity with agile/scrum methodologies. Experience implementing AI-driven workflows or chatbots within enterprise platforms. Contact: Mani - Team Lead HR Recruiter Email: mani.t@infowaygroup.com Cell: +91-9513618504 WhatsApp: +91-9513618504 Info Way Solutions LLC Email is the best way to reach me”

SW Dev Ops Engineer IV Position Summary This SRE Ops Engineer role is responsible for driving next generation service stability, reliability and performance of Cloud services Financial Services business unit. The position requires a strong understanding of and practical experience with cloud platforms, preferably Google Cloud Platform. Experience in running applications/services in the Cloud and associated processes and automation is required to be successful in this role. This position reports to the Manager, SRE Ops for Financial Services, and works with Software Engineering, Enterprise Architecture, Platform Architecture and the SRE Observability Engineers to ensure collaboration across all teams is facilitated. The ideal candidate will have a strong working knowledge of cloud technologies, a background in ITIL processes (Incident, Problem, Change, Monitoring) both in theory and in practice. The candidate should be able to demonstrate knowledge of key processes and tools associated with Production Operations. Position responsibilities: Ensure a Cloud Ready approach is taken to service availability, reliability and performance 24x7x365 on call support (in rotation) to manage and execute on the Incident Management process Execute on Problem Management, using modern tools for forensics and validation of root cause Software Development in terms of automating repeatable Operations tasks (TOIL) Define and manage the configuration management database (CMDB) to ensure accurate data is always available and in use for key production processes and automation Enable communications to both technical and business/Exec facing audiences in the spirit of transparency Capacity management for the cloud environments to ensure maximum availability and performance of services SRE Metrics & Monitoring Strategy (SLI, SLO, etc.) Accountable for the Backup, HA and DR implementation and exercise Partner with the Engineering ARE teams and product teams Responsible for SRE Ops Guidelines across all Clouds to ensure consistency in approach, execution and reporting Level 4 cloud infrastructure support Schedule and lead all continuous improvement activities including Incident reviews, Change implementation reviews, TOIL automation candidate areas etc. This position works closely with NCR Atleos Global SRE team within NCR Atleos Chief Technology Office that guide the overall SRE strategy and direction for NCR Atleos. Basic Requirements BA/BS in Computer Science, MIS or related discipline 10+ years of IT experience 5+ Years experience in ITIL Service Management processes and associated domain technologies Exposure/experience with SRE as a discipline 3+ years experience with Google and/or Azure cloud platforms and technologies (IaaS, SaaS and PaaS) 5+ years experience in software development (Object Oriented JAVA/.NET/similar) 3+ years in Cloud deployment design with cost impact analysis and optimization 5+ years datacenter technology, architecture, and operational experience 5+ years experience supporting PCI-DSS, ISO27001, SOC2 certifications Demonstrated history of innovative thinking and delivery, including disruptive innovation 5+ years hands on experience in utilizing modern operations tools like ServiceNow, Dynatrace, AppDynamics, Splunk and similar. Highly organized Working knowledge of CI/CD pipelines Understanding of and experience with cloud native databases such In both GCP and Azure Excellent communication, meeting facilitation and listening skills Strong negotiation, team working and interpersonal skills Proficient with PowerPoint, Word and Excel Ability to travel both domestically and internationality if needed (note: should be minimal travel for this position) Preferred Requirements Working knowledge of Terraform scripting to develop infrastructure as code Working knowledge of other cloud automation tools like Ansible, Rundeck, and Chef System Admin level experience in ServiceNow / Dynatrace / AppDynamics etc

Role- Technical support (Service Desk) Must have 1-2 Years international voice experience (Excellent comms) Immediate Joiners- Bangalore Rotational Night Shifts Graduate Budget- 4-6 LPA Contact- 7742324144

Warm Greetings from SP Staffing!! Role: Servicenow Developer Experience Required :3 to 13 yrs Work Location :Bangalore/Pune/Hyderabad/Noida Required Skills, Servicenow CMDB Interested candidates can send resumes to nandhini.spstaffing@gmail.com

Warm Greetings from SP Staffing!! Role: Servicenow Developer Experience Required :3 to 13 yrs Work Location :Bangalore/Pune/Hyderabad/Noida Required Skills, Servicenow CMDB Interested candidates can send resumes to nandhini.spstaffing@gmail.com

Project Role : Quality Engineering Lead (Test Lead) Project Role Description : Leads a team of quality engineers through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Applies business and functional knowledge to develop end-to-end testing strategies through the use of quality processes and methodologies. Applies testing methodologies, principles and processes to define and implement key metrics to manage and assess the testing process including test execution and defect resolution. Must have skills : ServiceNow Good to have skills : NA Minimum 5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As a Quality Engineering Lead (Test Lead), you will lead a team of quality engineers through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. You will apply business and functional knowledge to develop end-to-end testing strategies using quality processes and methodologies. Roles & Responsibilities: - Current ServiceNow certification is advantageous. - Experience in system integration testing between Workday and ServiceNow is advantageous. - Sound knowledge of delivery methodologies and associated tools, with working experience in Agile delivery - Competent stakeholder management skills, with the ability to apply the fundamentals of Change Management throughout the delivery lifecycle - Effective communication skills with the ability to synthesize data and communicate findings in a meaningful way - Demonstrated application of Risk Management fundamentals Professional & Technical Skills: - 5+ years of testing experience - Must To Have Skills: Proficiency in ServiceNow - Good to Have Skills : Current ServiceNow certification is advantageous. - Strong understanding of test automation frameworks - Proven knowledge of ServiceNow (end user, tester, technology roles). - 5 Years+ proven experience of functional testing experience - Strong consulting experience in a large corporate environment. - Hands on expertise in use of automation/productivity tools such as ServiceNow - Experience in performance testing and load testing - Knowledge of continuous integration and continuous deployment (CI/CD) pipelines Additional Information: - The candidate should have a minimum of 5 years of experience in ServiceNow - This position is based at our Gurugram office, Its mandate to work from Gurugram 3 days/week - A 15 years full-time education is required 15 years full time education Show more Show less

Job Title: ServiceNow SecOps Developer Location: Bangalore, Gurugram, or Mumbai (Hybrid) About the Role We are seeking a skilled and proactive ServiceNow Developer to join our Security Operations (SecOps) team. In this role, you will be responsible for the management, optimization, and customization of our ServiceNow Security Incident Response (SIR) platform. Your work will be critical in enhancing our security posture by improving application efficiency, integrating key security tools, and ensuring our platform can scale to meet future demands. What You'll Do Platform Management Optimization: Take ownership of the ServiceNow SIR application, including managing day-to-day operations, troubleshooting issues, and leading efforts to significantly improve its performance and efficiency. Customization Development: Design and implement new features and customizations based on analyst requests, including creating new categories, fields, and inbound email rules. Architectural Improvement: Re-architect and simplify the current table structure within ServiceNow SIR to enhance performance and scalability, moving from a monolithic design to a more efficient, sub-table-based structure. API Integration: Integrate ServiceNow with third-party security tools, such as Crowdstrike, using APIs to ensure seamless data flow and that actions in ServiceNow are reflected in connected systems. Process Simplification: Review, consolidate, and simplify existing Business Rules and UI Policies to remove redundancy and improve the overall maintainability of the platform. Configuration Management: Manage and update alert tables for both pre-production and production environments across various alert types. Qualifications: What You'll Bring Required 3+ years of hands-on development experience within the ServiceNow platform. Mandatory, in-depth experience with the ServiceNow Security Incident Response (SIR) module. Proven ability to manage, troubleshoot, and customize a complex ServiceNow application. Strong technical skills in ServiceNow development, including Business Rules, UI Policies, and table/schema design. Experience integrating third-party systems with ServiceNow via APIs. Preferred Qualifications: 1-4 years of professional experience in IT Security, Security Operations (SecOps), or a technical helpdesk role. A university degree in a relevant field. Industry certifications such as CISSP, CISM, C|EH, GIAC, or CCNA. Familiarity with endpoint security concepts (e.g., Crowdstrike) and Web Application Firewalls (WAF). Experience with event monitoring and security reporting tools. Who You Are You are an excellent communicator, capable of explaining technical concepts to non-technical stakeholders. You possess strong analytical and problem-solving skills, with a knack for untangling complex issues. You are detail-oriented and action-oriented, with a willingness to take initiative and see tasks through to completion. You operate with the highest level of integrity and ethical standards. You are confident in your expertise and able to respectfully challenge the status quo to drive improvement. Qualifications NA Additional Information NA Show more Show less

Job Title - IT Inventory Management Intern Location - Noida Job Summary : We are looking for an enthusiastic and detail-oriented IT Inventory Management Intern/Traine e to assist the IT team in maintaining accurate asset records, tracking inventory movement, and supporting day-to-day operations related to hardware and software asset lifecycle . Key Responsibilitie s: Assist in maintaining and updating the IT asset inventory database (laptops, desktops, peripherals, software licenses, etc.). Track allocation, movement, and return of IT assets across departments and locations. Support the IT team in preparing audit reports and documentation. Coordinate with vendors for purchase orders, delivery tracking, and warranty claims. Assist with labeling and tagging new assets as per standard procedures. Ensure timely updates in asset tracking tools and help reconcile discrepancies. Help in maintaining compliance with internal IT asset management policies. Support disposal processes for outdated or damaged equipment. Preferred Skills: Knowledge of IT Asset Management (ITAM) tools. Exposure to ticketing systems (e.g., JIRA, ServiceNow). Awareness of compliance and documentation procedures. Strong attention to detail and organizational skills. Good communication and coordination skills. Show more Show less

Monitoring of Windows and Linux OS environments Basic SAP system monitoring and alert interpretation Familiarity with ServiceNow for ticket documentation Understanding of job scheduling tools (e.g., Redwood, Control-M, cron) Basic troubleshooting using predefined run books Experience with monitoring tools (e.g., Nagios, Zabbix, SolarWinds) High sense of urgency and proactiveness Strong teamwork and collaboration Good English communication skills Customer care orientation Attention to detail and responsibility in task execution Nice to Have: Basic scripting (PowerShell, Bash) for log and alert checks Exposure to cloud monitoring (e.g., AWS CloudWatch, Azure Monitor) Knowledge of ITSM processes and incident management Familiarity with application logs and performance metrics Roles and Responsibilities 24x7 monitoring of infrastructure, applications and scheduled jobs Detect and triage alerts; initiate runbook-based actions Document and update incidents accurately in ServiceNow Escalate issues following incident handling procedures Collaborate with peers and communicate effectively with support teams

Job Overview We are seeking an experienced and proactive IT Support Engineer to join our team. The ideal candidate will provide expert-level technical support, manage system administration tasks, and contribute to IT projects and process improvements. You will play a key role in ensuring seamless IT operations, delivering outstanding support to end-users, and upholding security and compliance standards. Key Responsibilities Advanced Technical Support & Troubleshooting Deliver expert-level, timely, and efficient technical support to end-users and internal stakeholders via in-person, phone, email, and remote tools. Diagnose and resolve complex hardware (desktops, laptops, printers, mobile devices, servers), software, operating systems (Windows, macOS, Linux), and network connectivity issues. Perform root cause analysis for recurring incidents and implement preventative solutions. System Administration & Maintenance Administer and maintain user accounts, permissions, and groups in Active Directory, Azure AD, GSuite, or similar identity management systems. Manage and configure business applications (e.g., Microsoft 365, Google Workspace, Zoom). Assist with setup, configuration, and basic troubleshooting of network devices (routers, switches, Wi-Fi access points). Participate in deployment, configuration, and ongoing maintenance of corporate hardware and software assets. Manage AV setup and support. Process Improvement & Documentation Identify and implement opportunities to streamline IT support processes and enhance user experience. Develop and maintain technical documentation, knowledge base articles, and user guides. Contribute to IT policies, standards, and best practices. Utilize IT Service Management (ITSM) tools (e.g., Jira Service Desk) for efficient ticket management and reporting. Project Involvement & Collaboration Lead or contribute to IT projects such as system upgrades, software rollouts, hardware refreshes, and office moves. Collaborate with other IT teams (Network, Systems, Security) to resolve cross-functional issues. Train and onboard new employees on IT systems and best practices. Security & Compliance Enforce IT security policies and procedures, including antivirus, patch management, and data protection. Educate users on security best practices and phishing awareness. Assist in maintaining IT asset inventory and lifecycle management. Qualifications Bachelors degree in Computer Science, Information Technology, or related field (or equivalent practical experience). Minimum 5 years of progressive experience in IT Support, Desktop Support, Help Desk Tier 2/3, or similar roles. Demonstrated expertise in: Microsoft Windows (10/11) and macOS. Microsoft Office 365 suite (Outlook, Word, Excel, SharePoint, Teams) and Google Workspace. Active Directory and/or Azure Active Directory management. Network fundamentals (TCP/IP, DNS, DHCP, Wi-Fi). Hardware diagnostics and repair. Remote support tools and techniques. Experience with ITSM platforms and ticketing systems (e.g., Jira Service Desk, ServiceNow). Scripting experience (PowerShell, Python) for automation is highly desirable. Relevant certifications (CompTIA A+, Network+, Security+, Microsoft 365 Certified: Modern Desktop Administrator Associate, etc.) are a significant advantage. Skills & Attributes Exceptional problem-solving and analytical skills; methodical approach to technical challenges. Excellent verbal and written communication; ability to explain technical concepts to non-technical users. Strong customer service orientation; patient, empathetic, and professional demeanor. Ability to work independently, prioritize tasks, and manage multiple requests in a fast-paced environment. Strong desire for continuous learning and staying updated with new technologies.

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: Design and build state of the art applications and visualizations using Service Now platform and related technologies Hands on development of ServiceNow application and components and partner with business and analytics teams as required Counsel business stakeholders on latest trends, best practices, alternative designs and solutions that meet their business needs Work alongside the Business Analyst to analyze requirements & determine scope, level of effort and resource needs to meet business demand Accountable to ensure deliverables to business stakeholders are complete, consistent, high quality, on time and deliver valued outcomes Provide guidance to the rest of the team in designing and building applications as per business need Qualifications To be successful in this role you have: MUST have 5+ years of overall experience with application development experience on ServiceNow platform Excellent understanding of ServiceNow Business Service Management Solutions, Platform, Administration, Customizations and Scripting In-depth understanding of workspace development, service portal, application development, and related customizations. Technical command on AngularJS 1.5, JavaScript, jQuery, CSS/CSS3, HTML5, XML/JSON, Rest Services and conversant with AngularJS 2+, React and charting library such as HighChart and D3JS Sound programming fundamentals with at least 4-5 years of hands-on experience in coding, scripting, debugging SHOULD have Service Now System Administration, Performance Analytics and similar certifications Understanding Data and Analytics, Key Performance Indicators, Metrics, Dashboard etc. Experience in creating reports, dashboards, alternate visualizations, validating data integrity and ability to trouble shoot and fix issues is an added advantage. Bachelor’s degree or equivalent education is required NICE to have Ability to understand business needs and translate them to technical requirements and solutions Excellent written and oral communication skills and be self-directed and independent. Enthusiastic about developing state of the art solutions Able to thrive in a fast paced, deadline driven environment ITIL Certification is a plus We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business. Pursuant to the San Francisco Fair Chance O FD21 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.