5321 Servicenow Jobs - Page 30

About The Position Chevron invites applications for the role of Cloud Engineer within the OT Emerging Technologies Product team in India. The IIoT Cloud engineer Executes the designs and roadmaps developed by Cloud/IIoT Architects. Supports Cloud/IIoT Architects in solution definition, development, build, and test of major/minor infrastructure features and functionalities. As an IIoT Cloud Engineer you’ll have the opportunity to work with cutting-edge technology and engage in a wide range of projects and initiatives. These experiences will allow you to gain valuable expertise in areas such as automation, operating systems, Azure networking, security, and resource management. Key Responsibilities Identify the most optimal cloud-based solutions for our digital platforms and maintain cloud infrastructures in accordance with best practices and company security policies Understand the nuances of different cloud solutions (hybrid, public, private, multi-cloud, on-prem) and implications for solution design Apply excellent troubleshooting skills, stay current with industry trends, and must be a team player Maintain and troubleshoot Azure/On-prem environments and services Design and implement application security for Azure cloud and On-prem native solutions Collaborate with software engineering and development teams to evaluate and identify optimal cloud solutions Modify and improve existing systems and services Educate teams on the implementation of new cloud technologies and initiatives Design, develop, and deploy modular cloud-based systems Develop and maintain cloud solutions in accordance with best practices Support and troubleshoot field installations of sensors in partnership with BU SMEs and Ops Understand end to end workflows from sensors to end-user dashboards and support development of complete device lifecycle management Required Qualifications Demonstrated experience in at least 2 of the following areas of infrastructure - network engineering and security, OS administration (Linux), system and network monitoring and troubleshooting Experience with docker, Azure Kubernetes Service and Linux containers Knowledge of virtualization including deployment and lifecycle management Experience with IoT Sensors (cellular, LoRaWAN, BLE, WiFi), BU Instrumentation & Electrical roles (BU Operations & Engineering) Azure IoT Hub, LoRaWAN Network Servers, MQTT / Sparkplug B, Ignition, Aveva PI Demonstrated experience of Azure IaaS related services and connectivity Knowledge and experience in device Management and connectivity, and CMMS (Maximo, S4HANA, ServiceNow, etc) Understanding of business to edge infrastructure and environments 2+ years of IIoT experience in an enterprise or field environment. 5 - 10 years of experience Bachelor's degree in Computer Information Systems or related field Microsoft AZ900 Certification Preferred Qualifications In-depth knowledge of digital tools and software platforms used in connected worker solutions, including Azure DevOps and Microsoft O365/M365 services Chevron ENGINE supports global operations, supporting business requirements across the world. Accordingly, the work hours for employees will be aligned to support business requirements. The standard work week will be Monday to Friday. Working hours are 8:00am to 5:00pm or 1.30pm to 10.30pm. Chevron participates in E-Verify in certain locations as required by law. Show more Show less

Introduction In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including IBM Software Your Role And Responsibilities Working with project teams to advise clients on enterprise-wide data integrations Creating ways to better assess analytics, better supporting business decision making Work as a team member with client personnel and other IBM teams to identify functional requirements and subsequently working with or in some instances leading others in the identification, justification, and design of the client's solution. Participate in a wide range of design activities, from requirements analysis through systems, application and/or process design specification and implementation. Gain knowledge across multiple platforms, processes, or architectures Preferred Education Master's Degree Required Technical And Professional Expertise Lead development of ServiceNow Service Mapping Lead development of ServiceNow CMDB work products and deliverables. Execute unit testing of the features that are build Conduct peer-review of fellow developer development outcome. Provide technical and situation leadership to fellow developers Preferred Technical And Professional Experience Support the build of wholistic and fully integrated HR features. Develop service catalog work products and deliverables –native virtual agent, MS Dynamic translation for languages CSA , CAD , minimum 2 CIS certifications Show more Show less

We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G plc group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003. At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns. M&G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G plc’s ambition to be the best loved and most successful savings and investments company in the world. Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. Job Description Job Title System Analyst - ITOM Grade 2C Level Manager Job Function Enterprise Technology Job Sub Function IT Operations and Management Reports to Lead Cloud Capability Academy Location Pune Business Area M&G Global Services, India Overall Job Purpose At M&G, we are working hard to build a technology foundation fit for a modern digital, insight-led, responsive business. As part of this exciting transformation, we are looking for a talented System Configuration Engineer to join our Enterprise Technology within M&G. As a colleague within Enterprise Technology, you will be part of a team driving M&G’s Core Cloud Platform. Facing off to the entire M&G organisation as a central technology function: we own, develop, and operate M&G’s core cloud infrastructure; supporting projects and business users to bring their workloads into the Cloud. We also develop and manage key Enterprise Engineering Platforms and Tools such as Apigee (API Management), Azure DevOps, M&G’s Enterprise Container Platform, M&G’s Data Science & Machine Learning Platforms and many more. This is an exciting opportunity for someone passionate about their craft, who thrives in a collaborative environment and enjoys working with colleagues from a wide gamut of background and experiences to join a team building M&G’s future technology platform. We know that an inclusive environment makes us more accessible and ensures we attract, engage, promote, and retain exceptional people. We welcome applications from all individuals regardless of age, gender/gender identity, sexual orientation, ethnicity/nationality, disability, or military service and welcome those who have taken career breaks. Cultural Fit People who work at M&G agree that ours is a great place to work with a brilliant team spirit. It is also an innovative, high-performing, commercial environment that is totally focused on customers. As an M&G colleague you will get all the support you would expect, including full training and professional development. You will receive a competitive salary and reward package. And in a fast-changing world, you will join an organisation that is leading the way in helping customers achieve their long-term financial goals. M&G plc is committed to a diverse and inclusive workplace. Our role as an employer is quite simple – to provide the right environment for talented people to do their best work, by respecting, understanding, and valuing individual differences. We feel proud of our team culture, and are looking for those who share our values: openness, accountability, customer-focus, empowerment, and improvement We are in a transformation environment; to thrive in this role, it is important to be resilient to and embrace change Accountabilities/Responsibilities The Role: We are looking to expand our team through M&G Global Services to continue to provide the highest levels of service to our end users. The new Enterprise Tooling Team will work to high standards within our growing business by integrating our key platforms into ServiceNow via the ITOM module. This team will be new to M&G and means anyone joining will have the opportunity to shape the team for the future. We are in the process of implementing the ITOM modules with a strategic partner. Joining the team at this exciting point will mean the analyst will not only be able to learn the ins and outs of our estate and implementation but be able to input to the standard operating procedures and understand the process of on-boarding new platforms. You will be exposed to our cloud environment set up (Azure, GCP, OCI), platforms such as Ansible, OpenShift amongst other enterprise tooling which will be integrated into ITOM. The team mainly support our UK business with extended support for Asia Pacific regions. This means working flexible hours to meet our business needs. Knowledge, Skills, Experience & Educational Qualification We always support colleagues to develop their skills but to be successful in this role the following will be required: Applicants must be fluent in both verbal and written English in order to communicate with our business users and stakeholders. Strong Expertise in setting up ServiceNow ITOM – Cloud Mgmt., Event Mgmt., integration with 3rd party monitoring tools Experience in configuration of IT Service Management, Incident Mgmt, Problem Mgmt., Change Mgmt., Release Mgmt., Service Request, Service Portal, Service Catalog, Asset and User Set up A deep understanding of infrastructure alerting, trending of data and fine tuning to ensure incidents are created when necessary and false alerts minimised Understanding of service maps and ability to utilise them to provide meaningful data to key stakeholders Experience in configuration of CMDB, Asset Mgmt. Experience in creating custom processes, custom 3rd party integrations and custom applications Experience in designing Technical (LLD) Design Documents, Training Documents etc. Experience in conducting Technical Reviews, End User Trainings Demonstrate an awareness of Best Practices of ServiceNow implementation An understanding of cloud platforms e.g. (Azure, OCI, GCP) You need to be this kind of person Passionate about providing unparalleled levels of service and automation to the cloud products that enable our business Able to work and learn quickly in a fast pace, fun and dynamic environment Care about doing a great job and exceeding expectations with the quality of what you do Curious to learn and develop your own technical skills Able to both collaborate and move as a team but also be self-motivated and deliver results independently when required. Able to take ownership of issues, tasks and solutions managing them from inception to conclusion. Whilst working within the audit and governance frameworks. Ability to challenge and speak up in discussions with colleagues of all levels Educational Qualification: Graduate/Masters in any discipline Min 5+ years of domain experience Cloud certifications would be an added advantage M&G Behaviours relevant to all roles: Tell it like it is: Respectfully speaking up to create better ways forward – both direct and empathetic Own it now: Putting your name on things with confidence to drive progress and results quickly Move it forward together: Forming cross functional teams to seize the right opportunities and solve real problems …………With CARE and INTEGRITY………………………………………………………... We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks. Show more Show less

ServiceNow Tester (focusing on ATF framework and performance testing) Must have knowledge of Servicenow tool. Should create, execute, and maintain automated tests for ServiceNow applications and configurations (within ATF framework) Should have capability to writing test scripts, defining test data, and managing test suites Knowledge of performance testing methodologies and tools within ServiceNow, such as the ATF's performance profiling feature. Should be able to identify performance issues, analyzing bottlenecks, and suggest improvements. Proficiency in JavaScript for scripting test automation and custom scripts within the ServiceNow platform Ability to troubleshoot test failures, identify root causes, and propose solutions Staying up to date with the latest ServiceNow best practices and tools for test automation and performance testing. Familiarity with SQL for database testing and data validation Analyse test data and application logs to troubleshoot issues Ensure data accuracy and consistency during testing Strong verbal and written communication skills to interact with cross-functional teams Work closely with developers, business analysts, and stakeholders to understand requirements Show more Show less

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. As a member of the Corp IT Infrastructure team, your role is pivotal in ensuring the redundancy, scalability, and security of our client infrastructure. You will be tasked with managing and supporting several of our core enterprise IT systems, with a primary focus on Okta. Your responsibilities will include overseeing Identity Provider (IDP), Single Sign-On (SSO), and System for Cross-domain Identity Management (SCIM) provisioning. Additionally, you will play a key role in advancing our automation strategy to streamline processes and enhance efficiency across our IT infrastructure. This position requires a strong understanding of enterprise-level identity management solutions and a proactive approach to identifying and implementing improvements in our systems and processes. This position is based out of one of the offices of our affiliate Acqueon Technologies in India, and will adopt the hybrid work arrangements of that location. You will be a member of the Acqueon team with responsibilities supporting Five9 products, collaborating with global teammates based primarily in the United States. The Team: The Sr IT Systems Engineer will be working on the Corp Infrastructure Team, occasionally working with Compliance and InfoSec teams. The role is intended to protect and safeguard the information assets that IT owns and operates as well as keeping our systems hardened against attacks and data breaches. The chosen candidate will be capable of adapting to a fast-paced environment and be ready to address shifting priorities as needed. The selected candidate will demonstrate creativity and out of the box thinking to continuously improve the organization’s security posture. Key Responsibilities: Lead the end-to-end design and deployment of advanced identity automation solutions using Okta Workflows Architect and implement scalable integrations between Okta and HRIS, ITSM, security, and SaaS platforms (e.g., Workday, ServiceNow, Jira, Active Directory) Build and optimize custom connectors, APIs, and flow functions to automate user lifecycle events (Joiner, Mover, Leaver processes) and access management Develop standards, templates, and reusable components for Okta Workflows and identity automation best practices Act as a subject matter expert (SME) for Okta technology and automation strategy within Corporate IT Infrastructure Collaborate closely with Security, HR, Application, and Compliance teams to translate business needs into secure and efficient identity workflows Monitor and troubleshoot Okta workflows, ensuring resilience, high availability, and quick incident resolution Drive continuous improvement initiatives, identifying opportunities to eliminate manual processes and enhance compliance and audit readiness Mentor and guide junior engineers and cross-functional stakeholders on best practices for identity automation View and clear flow execution history and troubleshoot issues with flows and connections Collaborate with stakeholders and other IT teams to integrate Okta Workflows with other systems and applications Streamline workflows, automate tasks, and improve the user experience within Okta Workflows Lead the resolution of technical identity and access management challenges within Okta, guiding the team through troubleshooting, identification, and resolution processes Collaborate with stakeholders and direct team efforts to gather crucial information for seamless business application integration with Okta SAML, OpenID Connect, and SCIM provisioning Contribute to the IAM strategy, ensuring the team delivers optimal performance and robust security configurations Identify and drive key initiatives for workflow improvements related to access provisioning and lifecycle management, fostering efficiency and accuracy Proactively seek to identify opportunities for automation and process streamlining, ultimately enhancing user experience and reducing manual effort Orchestrate collaboration across multiple teams to effectively manage the flow of user data between Okta and critical internal directories like Workday and Google Workspace Establish and oversee the development, implementation, and maintenance of quarterly audit processes within Okta and all enterprise applications, ensuring compliance and security Manage escalations to Okta CSM and the Support Portal, ensuring timely and effective resolution of complex issues and providing guidance to the team on escalation best practices Manage/approve users, assign system roles, run reports, and other administration tasks in the system Work closely with the compliance & internal audit team to ensure appropriate controls and audit logs are in place Perform other similar duties Skills, competencies and qualifications: Required to have Okta Certified Professional/Administrator and/or Workflows 5+ years’ experience in managing and maintaining identity management and synchronization solutions via Okta. 10+ years of internal and external enterprise applications and systems implementation and support (e.g. Workday or similar HRIS, O365, Google Workspace, Slack Enterprise Grid, and service ticketing systems, etc.) Solid understanding of Okta group rules, security policies, push groups, custom expression language, and custom attributes Proven track record of leading cross-functional automation projects in a complex, hybrid-cloud enterprise environment Solid understanding of IT infrastructure, Active Directory, Azure AD, SaaS integrations, and security principles Experience working in regulated environments (e.g., SOX, HIPAA, GDPR) and contributing to audit preparation Degree in either Computer Engineering, Computer Science, or Information Systems Management Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal. Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9. Show more Show less

At PwC, our people in talent and development focus on finding, deploying, training and enabling talent through talent identification and enhancing employee skills and knowledge, fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate and train employees, in line with market developments and firm strategy. As a learning and development generalist at PwC, you will focus on designing and delivering innovative training programmes to enhance employee skills and knowledge. You will play a crucial role in fostering a culture of continuous learning and professional growth within the organisation. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Analyse and identify the linkages and interactions between the component parts of an entire system. Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. Develop skills outside your comfort zone, and encourage others to do the same. Effectively mentor others. Use the review of work as an opportunity to deepen the expertise of team members. Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. ServiceNow trainer plays a critical role in developing training and knowledge-sharing initiatives to increase adoption and optimize the use of ServiceNow capabilities. Key Responsibilities Serve as a ServiceNow authorized product trainer, providing high-quality training sessions to users. Must have experience in conducting ServiceNow fundamentals training Must have experience in conducting Advanced ServiceNow training (Deep level Service Now Platform concepts , Basic to Advanced Service Now scripting) Must have hands on experience working on at least 2 to 3 modules out of the following: IT Service Management, IT Operations Management (CMDB Discovery), IT Asset Management, HR Service Delivery, Service Portfolio Management, SecOps (Threat, Vulnerability response, SIR), Customer Service Management. Design, create, edit, and publish engaging learning content in various formats to facilitate the adoption of new and enhanced ServiceNow capabilities. Develop and maintain knowledge content within the ServiceNow knowledge base for easy consumption by end users. Support operations and maintenance (O&M), development, modernization, and enhancements (DME) of ServiceNow modules, including SecOps, IRM, and CAM. Collaborate with cross-functional teams to integrate enterprise tools and cloud services (e.g., AWS, Azure, Salesforce) into the ServiceNow environment. Ensure training aligns with Agile methodologies and best practices in ServiceNow configuration and usage. Contribute to maintaining the platform's Authority to Operate (ATO) by ensuring compliance and effective knowledge sharing. Deliver performance-based outcomes focused on ServiceNow best practices, resiliency, and user adoption. Qualifications ServiceNow Expertise: Current experience and deep understanding of the ServiceNow platform, including associated modules and capabilities. Training Experience: Proven ability to create and deliver effective training content tailored to diverse audiences. Content Development: Demonstrated experience in developing learning materials and publishing knowledge content to enhance user engagement and platform adoption. Certifications: ServiceNow authorized product trainer (required) Knowledge Management: Proficiency in building and maintaining knowledge bases within the ServiceNow platform. Preferred Skills Familiarity with Agile practices and methodologies. Knowledge of integrating enterprise tools and cloud services with the ServiceNow platform. Strong communication and collaboration skills to engage with technical and non-technical stakeholders. Show more Show less

Job Description: ITOps (Monitoring and Observability) Consultant - Lateral Hire (Minimum Relevant Experience 7 Years) Overview We are seeking a skilled IT Operations Consultant specializing in Monitoring and Observability to design, implement, and optimize monitoring solutions for our customers. The ideal candidate will have a minimum of 7 years of relevant experience, with a strong background in monitoring, observability and IT service management. The ideal candidate will be responsible for ensuring system reliability, performance, and availability by creating robust observability architectures and leveraging modern monitoring tools. Primary Responsibilities Design end-to-end monitoring and observability solutions to provide comprehensive visibility into infrastructure, applications, and networks. Implement monitoring tools and frameworks (e.g., Prometheus, Grafana, OpsRamp, Dynatrace, New Relic) to track key performance indicators and system health metrics. Integration of monitoring and observability solutions with IT Service Management Tools. Develop and deploy dashboards, alerts, and reports to proactively identify and address system performance issues. Architect scalable observability solutions to support hybrid and multi-cloud environments. Collaborate with infrastructure, development, and DevOps teams to ensure seamless integration of monitoring systems into CI/CD pipelines. Continuously optimize monitoring configurations and thresholds to minimize noise and improve incident detection accuracy. Automate alerting, remediation, and reporting processes to enhance operational efficiency. Utilize AIOps and machine learning capabilities for intelligent incident management and predictive analytics. Work closely with business stakeholders to define monitoring requirements and success metrics. Document monitoring architectures, configurations, and operational procedures. Required Skills Strong understanding of infrastructure and platform development principles and experience with programming languages such as Python, Ansible, for developing custom scripts. Strong knowledge of monitoring frameworks, logging systems (ELK stack, Fluentd), and tracing tools (Jaeger, Zipkin) along with the OpenSource solutions like Prometheus, Grafana. Extensive experience with monitoring and observability solutions such as OpsRamp, Dynatrace, New Relic, must have worked with ITSM integration (e.g. integration with ServiceNow, BMC remedy, etc.) Working experience with RESTful APIs and understanding of API integration with the monitoring tools. Familiarity with AIOps and machine learning techniques for anomaly detection and incident prediction. Knowledge of ITIL processes and Service Management frameworks. Familiarity with security monitoring and compliance requirements. Excellent analytical and problem-solving skills, ability to debug and troubleshoot complex automation issues Show more Show less

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. ͏ We are looking for an experienced ServiceNow developer to join our ServiceNow Risk and Security Operations practice as a senior consultant to support client implementation projects. The ideal candidate will have a strong background in ServiceNow implementation projects, with at least one project involving ServiceNow Risk solutions (i.e., Integrated Risk Management, Third Party Risk Management, Business Continuity Management). Our team brings technical expertise, real-world experience, strong executive engagement skills, and an inspirational mindset to help our customers understand the opportunities of the “platform of platforms” vision. We act as Trusted Partners for our customers’ most complex solutions, designed to ensure that they can rapidly realize the value they need. We do this by leveraging best practices and industry standards to build customer trust and architect best-in-class solutions. While collaborating with customers, and the wider ServiceNow Risk and Security Operations delivery team, the right candidate will be able to implement ServiceNow solutions based on requirements and architectural designs approved by the client. The candidate will also lead and participate in the delivery of demonstrations, workshops, best practice overviews, and educational sessions for customers. KEY RESPONSIBILITIES: Gather and document client requirements as part of a ServiceNow implementation project. Configure and test ServiceNow Risk solutions. Be a technical delivery resource, ensuring delivery excellence, aligned to ServiceNow Risk practice expectations. Stay current with new developments in the ServiceNow platform and apply that knowledge to client solutions REQUIRED QUALIFICATIONS: Minimum of 2 years of ServiceNow developer experience. Strong understanding of ServiceNow platform, including experience with custom development, integrations, and workflows. Strong problem-solving and analytical skills. ServiceNow Certified System Administrator certification. Experience working in a consulting environment. PREFERRED QUALIFICATIONS: ServiceNow Certified Implementation Specialist certification in one or more of the following: Risk and Compliance. Third-party Risk Management (TPRM) Implementer. Micro-Certification - Business Continuity Management. ServiceNow Certified Application Developer certifications. Experience in working with an integrated global practice. Certified Information Systems Security Professional (CISSP), Certified Information Systems Auditor (CISA), and/or Certified Information Security Manager (CISM) Experience working with industry-leading security operations tools (e.g., CyberXM, Rapid7, Qualys, Tenable, Prisma, Snyk, Veracode, Wiz, Orca, Tanium, Splunk, QRadar. Carbon Black, CrowdStrike, ProofPoint, Cisco, etc). ͏ Mandatory Skills: ServiceNow - GRC. Experience: 8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Helpdesk Manager Experience: 5-7+ years in ITIL, Production support, Major incident management, Team handling, People management Certification if any: ITIL mandatory Cargo wise or other consulting domain exp preferred Skills required: ITIL major incident management. Should be able to triage and handle a major incident and resolve the issue in the defined timeline Project management: Drive and handle all the client communications, delivery steering’s, escalations and act as a single point of contact between the service provider and the client. Working on the contractual’ s and the requirements for a new engagement or modifying the existing one Experience drafting an SOW, estimating the work force requirement, changing the contractuals reflecting the changes in the process etc People management: Scheduling the roster, handling the performance reviews, stack scores and conducting Performance knowledge tests, updating the knowledge with the changes to the knowledge articles Support management: ͏ Team handling skills Should be able to communicate with the client on day to day operational challenges Accept and handle inquiries related to applications and infra Depending on the nature, each issue is routed to the right team at for action and resolution. Be the first point of contact for all end-user issues, and inquiries can come from various channels (e.g. phone, email, chat, etc.) at any time of the day The end-to-end support process is tracked and managed by the helpdesk. - The helpdesk will also manage the interactions with the end - users, where they are kept informed throughout the process Past experience in working on EDI application, JIRA tool and ServiceNow ticketing tool preferred Roles and responsibilities: Experience in monitoring schedule adherence of the associates and advise the leadership team of issues negatively impacting service levels Operational floor management experience, monitoring service levels, making appropriate decisions, responsible for the daily monitoring of quality and production Experience in transaction monitoring, identifying improvement areas, preparing and ensuring adherence to development plan, coaching and feedback skills, mentoring skills Monitoring and reporting on the effectiveness of training programs and implementing remediation programs. Completes certification courses prior to conducting first training session. Adheres to Agent and/or Representative training schedule and curriculum. Delivers training assessments to trainees. Assigns appropriate pre-study work, as defined by client and Individual training organization. Consistently and thoroughly completes required tracking and reporting tasks. Communicates Trainee at Risk to Training Manager (attendance, assessment scores, success factors, activity results, etc.). Conducting outlier, Vitality and ad hoc client/process related trainings. Support service levels by being productive whenever required Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Key Responsibilities: Design, develop, and implement ITSM solutions using platforms such as ServiceNow, BMC Remedy, or similar. Design, develop, and implement ITAM solutions using platforms such as ServiceNow, Flexera, or similar. Customize and configure ITSM & ITAM tools to meet business requirements. Develop workflows, scripts, and automation to enhance IT service delivery. Collaborate with IT and business teams to gather requirements and translate them into technical solutions. Have understanding of system integrations and data migrations. Perform data analysis and reporting on IT asset inventory. Ensure compliance with software licensing and asset management policies. Troubleshoot and resolve issues related to ITSM /ITAM tools. Provide Demos to customers & presales Stay updated with the latest ITSM and ITAM trends and technologies. Qualifications: Relevant 6+ Years of exp Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience as an ITSM Developer or similar role. Proficiency in ITSM and ITAM platforms such as ManageEngine, Flexera, BMC Remedy, etc. Strong scripting and programming skills (JavaScript, Python, etc.). Knowledge of ITIL framework and best practices. Excellent problem-solving and communication skills. Ability to work independently and as part of a team. ͏ ͏ ͏ 3.Competency Building and Branding Ensure completion of necessary trainings and certifications Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas based on market and customer research Develop and present a point of view of Wipro on solution design and architect by writing white papers, blogs etc. Attain market referencability and recognition through highest analyst rankings, client testimonials and partner credits Be the voice of Wipro’s Thought Leadership by speaking in forums (internal and external) Mentor developers, designers and Junior architects in the project for their further career development and enhancement Contribute to the architecture practice by conducting selection interviews etc ͏ Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

The People Product Management (PPM) team, a group with People Services and Technology, is looking for an experienced ServiceNow HR Product Analyst to partner with our People/HR teams to drive optimization through our enterprise technology solutions. The ideal candidate will have deep experience with ServiceNow HRSD and be self-directed, motivated, and comfortable working in a very fast-paced, hands-on environment. This role requires deep product expertise and experience with People/HR processes. As a ServiceNow HR Product Analyst, you will play a pivotal role in driving the strategic direction, development, and implementation of solutions within the ServiceNow HRSD module. Collaborating closely with stakeholders and technical teams, you will assist in designing product solutions, defining requirements, and overseeing the execution and delivery of ServiceNow HRSD initiatives which enhance the Apple team member experience, streamline People processes, and support strategic objectives. This individual uses their extensive knowledge of the ServiceNow HRSD product to drive roadmaps, art of the possible conversations, and helps to set vision and strategy to drive continual improvement and value. Description - Work with the People organization as well as other members of the ServiceNow HR product team to define the product vision, strategy, and roadmap for HR service delivery within the ServiceNow platform, aligning with strategic People team goals and objectives. - Collaborate with stakeholders, including business leaders, IS&T teams, and end-users, to gather and understand their requirements. - Translate business needs into product solutions - Assist in maintaining a prioritized backlog of features, improvements, and bug fixes based on business value and urgency. - Participate in sprint planning, backlog grooming, and sprint reviews in collaboration with development teams - Draft requirements and user stories, acceptance criteria, testing strategy and release plans - Collaborate with UX designers to ensure a seamless and engaging employee experience. - Stay informed about industry trends, emerging technologies, and ServiceNow platform updates related to HR service delivery, and identify opportunities for innovation and enhancement. - Contribute towards continuous improvement of leading best practices. - Influence decisions and facilitate change management through collaboration and leadership. - Maintain a level of constant and effective communication with managers, leaders, and subject matter authorities in a variety of business, functional and technology areas. Minimum Qualifications 5+ years of ServiceNow HRSD product experience, particularly in HRSD modules such as Case and Knowledge Management, Employee Center Pro, Employee Journeys, and Employee Document Management. Experience delivering global, enterprise HR solutions that can scale Experience evaluating solution options and formulating business cases Ability to gain alignment between the technology and business strategy by proactive partnering with all levels. Ability to use data and analysis to drive decision-making Outstanding communication and facilitation skills Experience presenting to senior leadership Proven success in crafting efficient business processes and willing to challenge the status quo Demonstrated ability to complete multiple tasks under pressure Drives change laterally across regions and organizations using influence skills Maintains a positive attitude Thrives in ambiguous work environment Preferred Qualifications Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field. Master's degree preferred Familiarity with configuration of ServiceNow forms, workflows, scripts, transform maps, service maps, web services, inbound email actions, SLAs and agent workspace, table management, performance analytics. Familiarity with HR analytics and reporting tools for measuring HR performance and employee satisfaction. Leadership and mentoring abilities. Ability to collaborate with team members in a virtual setting. ServiceNow Certified Implementation Specialist (CIS) - HRSD certification. Advanced certifications in project management (e.g., PMP, Agile certifications) or HR management (e.g., SHRM, PHR/SPHR) are a plus Submit CV

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description The Digital Experience Monitoring Engineer/Administrator role is to operate and performance-tune the digital experience monitoring platform based on Nexthink across the organization to ensure high levels of digital experience, asset management and security. This individual also participates in the planning and implementation of policies and procedures to ensure monitoring efficiency, and maintenance that is consistent with company goals, industry best practices, and regulatory requirements A Certified Nexthink consultant or competent professional with around 6 years of IT experience including 4+ years of extensive experience in Monitoring Tools & PowerShell scripting along with ITIL process like Incident Management, Problem Management and Change Management. Accountable for on-going Nexthink operations for the customer service monitoring, investigations, and remediation plans preparation/execution. Perform Trend analysis of workplace related business problems, identify top few incidents and work with respective teams/individual to minimize the incidents. Detect and indicate the possible root cause of proactive incidents that the monitoring tool flags. Accountable for maintenance of Customer Nexthink infrastructure, release management, capacity management etc. Manage and operate Nexthink tool daily which includes Nexthink analytics, proactive monitoring, create investigations, campaigns, surveys, Dashboards, reports, engage the end-user to help fixing the problem proactively, troubleshoot and perform the Root cause analysis, make sure the defined KPIs are met, automate wherever possible.Maintain Nexthink healthy operations in terms of product upgrades and healthy consoles Provide actionable insights to customers and automation opportunities. Develop metrics, dashboard/scorecard/reports for insights and data visualization overseeing Nexthink service production plan, based on Change & Maintenance Calendars (CMC), forecasts and historical data. Work on taking corrective actions based on the Customer satisfaction surveys. Work on the service improvement programs. Identify area of automation for issues being reported and able to develop customized scripts based on PowerShell/ other scripting language to automate manual tasks Develop Remote Actions based on Windows PowerShell and advanced Nexthink Scores based on XML Provide new insights to integrate Platform with existing solutions and internal processes; work against a set of Service Levels (SLs) Implement and maintain Nexthink tool interface integration for e.g., ServiceNow, chatbot. Effort estimation/reviews on need basis for new projects, Training of new team members and Able to work on Knowledge acquisition and updates to related documents. Train and support other services in the functionalities of the platform (Nexthink) Engage with platform partners to enhance tool functionalities &/or to address issues with the tool. Analysis customer needs, goals, strategic plans, and constraint to advice the best possible use of Platform (Nexthink). Maintains and protects confidentiality about all aspects of Customers. Adheres to Code of Conduct and Mission and Value statements. Maintenance of role and access management of the platform (Nexthink) Responsible for installation and configuration of Nexthink on Modern Workplace clients Understand how various components works in end user environment – Antivirus, malware protection, desktop deployment, software distribution, client server applications, network environment etc., Should have hands on experience in troubleshooting windows 7/windows 10 clients for issues and understand the architecture of Windows clients. Exp - 3-5 years, Band - B2, Location - Bangalore, CBR - 110K ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ͏ Deliver No Performance Parameter Measure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ͏ ͏ Mandatory Skills: UxM - NexThink. Experience: 3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver No Performance Parameter Measure 1 Operations of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2 New projects Timely delivery Avoid unauthorised changes No formal escalations ͏ Mandatory Skills: ServiceNow - IT Service Management. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job description About this role Overview: We are seeking Process Engineers who like to innovate, solve sophisticated problems and who are passionate about data & analytics. We recognize that strength comes from diversity, and will embrace your outstanding skills, curiosity, and passion while giving you the opportunity to grow technically and as an individual. We invest and protect over $11 trillion (USD) of assets and have an extraordinary responsibility to our clients all over the world. Our technology empowers millions of investors to save for retirement, pay for college, buy a home, and improve their financial well-being. Being a technologist at BlackRock means you get the best of both worlds: working for one of the most sophisticated financial companies and being part of a software development team responsible for next generation technology and solutions. What are Aladdin Data and Solutions Engineering Aladdin relies on data; analyzing and gaining insights from it is crucial for our uniqueness. Aladdin Data team is responsible for the data ecosystem within BlackRock. We strive to build a ground-breaking data platform offering high-quality data for users, including investors, operations teams, and data scientists. We focus on evolving our platform to deliver exponential scale to the firm, powering the future growth of Aladdin. Solutions Engineering team at BlackRock get to experience working at one of the most recognized financial companies in the world while being part of a broader Aladdin Data software development teams responsible for next generation technologies and solutions. Our engineers design and build large scale analytics data pipelines, process integrations for computation processes, and distributed systems. Additionally, they proactively identify process inefficiencies and implementing solutions to enhance productivity and accuracy. Key Responsibilities: Leverage ServiceNow expertise to ensure full adoption of the platform through well-designed workflows and configurations. Translate business needs into ServiceNow solutions. work with stakeholders to understand requirements, design and improve processes, and ensure solutions are implemented effectively. This involves gathering and documenting requirements, collaborating with developers, and testing solutions to ensure they meet business objectives. Identifying bottlenecks, streamlining workflows, and automating tasks using ServiceNow. coordinating across teams, and understanding required enhancements to be incorporated through the Snow development teams. Testing solutions in pre-production environments to ensure they meet documented requirements and acceptance criteria. Documenting requirements, process flows, and test cases. Contribute to strategic ServiceNow initiatives across business, data, and technology streams, with a focus on addressing inefficiencies and driving automation. Define and meet key requirements, including performance metrics (e.g., MTTs), SLA compliance, and escalation handling. Encourage teamwork among different departments - incident/problem managers, business collaborators, and developers to carry out project-specific quality assessments and handle various tasks. Ensure optimal utilization of ServiceNow and contribute insights to support the implementation of effective workflows. Incident Management (ITSM Module)– ITIL background Experience with logging, prioritizing, and resolving incidents and problems within ServiceNow. Customer Service Management (CSM Module) – Hands on experience with CSM and FSO module for raising cases and handling customizations. Use ServiceNow capabilities to proactively communicate pending incidents and problems to collaborators, ensuring they are kept informed throughout the resolution process to support an effective IPR workflow. Innovate- Initiate and drive platform and process innovations to support new business needs, minimize risk, enhance quality, and navigate the changing requirements. Superb communication skills to interact with users and provide support. Creating Dashboards / Reports as per the requirements on ServiceNow. Ensure compliance of incident and problem tickets across functions, with a focus on thorough grooming and resolution of all incident tickets through to closure. Outstanding performance in building and maintaining good relationships with interface teams. Assisting users with platform usage and providing training across functions on ServiceNow for efficient ITIL framework utilization. Collaborate with stakeholders to enhance incident, problem, and change management processes, ensuring their effective implementation in ServiceNow. Promote consistent use of ServiceNow for raising and tracking incidents and problems across all teams. Qualifications: BTech + MBA/PGDBA from reputed institute with good knowledge of analytical concepts. BTech + CFA (level 2) will be a preferred candidature. 3-5 years ITIL certification – Incident Management with ServiceNow expertise 3-5 years CSM certification – Customer Service Management with ServiceNow expertise Good to have certified system administrator / application developer in Service Now Experience of implementation / customization on ServiceNow Experience in agile methodology & scrum master calls. Strong technical background with knowledge of SQL, UNIX. Python/Tableau/PowerBI Excellent problem-solving, critical-thinking skills and an ability to identify problems, design and articulate solutions to implement change. Knowledge of financial products in Fixed Income, Equities and Derivatives, and familiarity with Risk analytics such as Durations, Spread, Beta and VaR would be an advantage. Be a ‘Student of the Markets and Technology’ by following the global markets to understand how macro-economic factors can affect the analytics and harness the technology to seek critical problems. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law. Job Requisition # R253369

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description ͏ ͏ ͏ ͏ Mandatory Skills: ServiceNow - IT Service Management. Experience: 8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Job Purpose: Wipro is currently look for an experienced Program Manager to join our ranks. The Program Manager will be responsible for the overall technical transformation implementation at the client end. ͏ Objectives of this role: Strategize, implement, and maintain program initiatives that adhere to organizational and client objectives. Develop program assessment protocols for evaluation and improvement of Digital Transformation projects. Maintain organizational standards of satisfaction, quality, and performance. Oversee multiple project teams, ensuring program goals are reached. Manage budget and funding channels for maximum productivity. ͏ Â Roles and Responsibilities: Collaborate with cross-functional teams and business stakeholders, including software engineers, data analysts, product managers, and operations teams, to design and improve end-to-end processes for operations. Lead process improvement initiatives by identifying areas for enhancement, conducting data analysis, and developing actionable recommendations as per the business and industry standards. Design and Drive large Transformation initiatives which may include automation, RPA, AI/GenAI, Chatbots, CX tools like agent assist, workflow orchestration, Quality management tools etc. Drive automation initiatives by leveraging technology and process optimization to streamline manual tasks and improve overall productivity. Stay updated on industry trends, emerging technologies, and regulatory changes related to banking operations and process optimization and apply this knowledge to improve business initiatives. Drive regular project meetings & ensure transformation initiatives are driven to completion. Manage discussions with required stakeholders for on various aspects of the program for timely follow up till closure. Performs Quality Control via reviews of the design created by Functional Consultant and Tech Architect Responsible for receiving the sign-off on the design, UAT and Hypercare from the customer Establish working relationships and routinely interface with project sponsors, business stakeholders & technology partners. ͏ Required skills and qualifications: 5+ years of experience in an upper-management role, preferably in program management. Exceptional skills in leadership, time management, facilitation, and organization. Core experience in Digital Transformation in Telecom order management and front office processes with the tools/ solutions mentioned in role and responsibilities. Experience in managing stakeholders (internal and external). Outstanding knowledge of change management principles and performance evaluation processes. ͏ Good to have skills and Experience: PMP Certified is added advantage. Technical understanding of various Platform architecture and product features Genesys, SFDC, ServiceNow etc Current Technological landscape understanding and stays abreast of current technologies like AI/GenAI etc." Mandatory Skills: Delivery Management. Experience: >10 YEARS. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

We are looking for a dynamic and experienced HR Systems Administrator to join our Global HR Systems team. In this role, you will provide technical expertise and oversight for Workday, Cornerstone LMS, HR ServiceNow, and other HR Systems. Your primary responsibilities will include maintaining and enhancing Workday modules and other HR Systems, consulting with business stakeholders to identify requirements, designing and implementing solutions, and providing functional and systematic support for complex system issues. You will focus on continuous improvement of system processes to drive efficiencies, reduce risk and support a superior employee experience. Key Responsibilities Product Management and Expertise : Serve as the Product Manager and subject matter expert for key Workday modules. Partner with HR Systems Leadership, HR Centers of Excellence, and Technology teams to develop a common roadmap for continuous system improvements in support of ongoing business needs. System Maintenance and Enhancement : Maintain, monitor, and enhance the technical and functional aspects of Workday and other HR Systems as needed. This includes managing integration points with vendors or other internal systems. Stakeholder Collaboration : Partner with HR Systems leadership, HR COE, and other stakeholders to review and prioritize system enhancement requests. Identify and clarify business requirements, create functional specifications, and configure business processes. Consult with partners to align on the best solutions to meet requirements. Create and execute test scenarios to ensure successful implementation of new functionality. Collaborate with the business and Technology teams to review and test applicable system integrations and functionality. Issue Resolution and Risk Management : Troubleshoot issues using technical expertise and propose creative system solutions to solve complex system issues quickly. Proactively evaluate potential risks and issues to identify opportunities or gaps, create solutions, and lead the implementation of changes to improve system performance. Stay up to date on HR System releases, fixes, and best practices. Training and Mentorship : Provide coaching to other HR Systems team members in specific areas of expertise through knowledge sharing and mentorship. Partner with internal HR COE teams to communicate changes for updates and releases to ensure a superior user experience. Required Qualifications 5+ years of Workday system configuration experience in at least 2 modules (HCM, Payroll, Benefits, etc.). 3+ years in core HR processes (e.g., payroll, tax, benefits, recruiting). Strong consultative skills; proven ability to translate business needs into HR system design and configuration. Experience with test case development and execution. Success in implementing system enhancements that deliver measurable results. Strong analytical skills with high accuracy in a fast-paced environment. Excellent documentation skills for clear configuration notes and test cases. Strong critical thinking and situational decision-making abilities. Effective both independently and in team settings within dynamic environments. Post-implementation support experience. Preferred Qualifications Experience with HR systems like HR ServiceNow, Cornerstone, STAR Compliance, or other cloud-based/SaaS platforms. Workday Pro Certification Strong written and verbal communication skills for interacting with leaders and partners. Proven ability to manage multiple projects in various roles. About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (2:00p-10:30p) India Business Unit AWMPO AWMP&S President's Office Job Family Group Human Capital

ServiceNow IRM Developer is a key member of the ServiceNow implementation project team and is responsible for the overall development of the application that meets client business requirements from a systems/technical requirements perspective. The Application Developer works as a team member along with the Scrum Master, Solution Architect and supporting team members to deliver the complete solution for the customer. Experience with Integrated Risk Module (IRM) required RESPONSIBILITIES: Develop and implement new ServiceNow applications and integrations from initiation to completion, tailored to the customer requirements Develop workflows and scripts to personalize existing ServiceNow applications and automate and improve business processes Understand detailed requirements and own your code from design, implementation, test automation, and delivery of high-quality solutions to our customers Design quality features and thinks about how the applications and solutions will evolve in the future Solving complex problems in a highly dynamic and agile environment Having a strong focus on code quality and reusability PREFERRED SKILLS/EXPERIENCE: Experience with Integrated Risk Module (IRM) required Develop and implement new ServiceNow applications and integrations from initiation to completion, tailored to the customer requirements Develop workflows and scripts to personalize existing ServiceNow applications and automate and improve business processes Understand detailed requirements and own your code from design, implementation, test automation, and delivery of high-quality solutions to our customers Design quality features and thinks about how the applications and solutions will evolve in the future Solving complex problems in a highly dynamic and agile environment Having a strong focus on code quality and reusability A bachelors or masters degree in computer science or related field. A minimum of 3 to 5 Years of working experience with ServiceNow modules like Service Portal, HR Service Delivery, HR Onboarding and Transitions and ITSM is an added advantage. A minimum of 5 years' experience with ServiceNow app development. 3 to 5 years of development experience with creating simple/complex customer-facing web or mobile applications is a plus. Expertise level understanding of ServiceNow Platform & its capabilities are required. Understand the business needs and the needs to standardize processes and build this into the design. and being able to transform customer requirements into a high-level (architectural) solution or supporting model. Good understanding of service-oriented architecture, software application architecture, and the ability to consult with customers about these topics. Experience with web technologies JavaScript, ES5+, HTML, CSS/SCSS, SQL. Experience in one or more JavaScript frameworks like AngularJS or React is a plus. Knowledge of web-based protocols and standards (Web services, SOAP, REST, WSDL, XML); Good understanding of data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations. Familiar with Scrum and Agile way of working and developments. Being able to lead small project teams is a plus. Result-oriented and good communication skills

We are seeking a skilled Senior Software Engineer with expertise in JDA Fulfillment to join our team. The ideal candidate will be responsible for designing and implementing software solutions on BlueYonder’s SCPO platform, enhancing our supply chain applications, and driving efficient project execution to meet the strategic goals. Responsibilities Design and implement software solutions based on BlueYonder’s SCPO platform and tools Lead technical process analysis, design, construction, validation, and deployment phases Develop technical specifications for modifications, interfaces, reports, and screens aligning with business objectives Configure Blue Yonder SCPO solution(s), perform system integration, and support user acceptance testing Ensure smooth and efficient implementation and integration between technical and functional system requirements Develop testing approach and test cases for core business functionality changes Document and create Requests for Change for production installs Code applications, databases, interface programs, and configure software packages Contribute to peer reviews, create Unit Test cases, and document code Collaborate and support off-shore development to ensure quality deliverables Requirements 5+ years of recent experience with BlueYonder suite of products Proficiency in Unix shell script, Oracle PL/SQL, and Java or Python Background in configuring and deploying Blue Yonder SCPO solutions Capability to develop, validate, and document technical specifications Knowledge of industry best practices in software development and DevOps tools such as Jira and Confluence Familiarity with ITSM tools like ServiceNow, HPSM, or EasyVista Understanding of supply chain planning and inventory optimization processes Excellent communication skills for effective collaboration and reporting Nice to have Experience with implementation of BlueYonder cloud-based solutions Additional knowledge in other databases and programming languages Show more Show less

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Operations Management Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. A typical day involves collaborating with cross-functional teams to gather insights, analyzing user needs, and translating them into functional specifications. You will engage in iterative design processes, ensuring that the applications align with business objectives while maintaining a user-centric approach. Your role will also include testing and validating designs to ensure they meet the specified requirements, ultimately contributing to the successful delivery of applications that enhance operational efficiency and user satisfaction. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Facilitate workshops to gather requirements and feedback from stakeholders. - Develop and maintain comprehensive documentation for application designs and processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Operations Management. - Strong understanding of application design principles and methodologies. - Experience with user interface design and user experience best practices. - Ability to analyze and troubleshoot application issues effectively. - Familiarity with integration techniques and tools relevant to ServiceNow. Additional Information: - The candidate should have minimum 3 years of experience in ServiceNow IT Operations Management. - This position is based at our Chennai office. - A 15 years full time education is required. Show more Show less

We are seeking a skilled Senior Software Engineer with expertise in JDA Fulfillment to join our team. The ideal candidate will be responsible for designing and implementing software solutions on BlueYonder’s SCPO platform, enhancing our supply chain applications, and driving efficient project execution to meet the strategic goals. Responsibilities Design and implement software solutions based on BlueYonder’s SCPO platform and tools Lead technical process analysis, design, construction, validation, and deployment phases Develop technical specifications for modifications, interfaces, reports, and screens aligning with business objectives Configure Blue Yonder SCPO solution(s), perform system integration, and support user acceptance testing Ensure smooth and efficient implementation and integration between technical and functional system requirements Develop testing approach and test cases for core business functionality changes Document and create Requests for Change for production installs Code applications, databases, interface programs, and configure software packages Contribute to peer reviews, create Unit Test cases, and document code Collaborate and support off-shore development to ensure quality deliverables Requirements 5+ years of recent experience with BlueYonder suite of products Proficiency in Unix shell script, Oracle PL/SQL, and Java or Python Background in configuring and deploying Blue Yonder SCPO solutions Capability to develop, validate, and document technical specifications Knowledge of industry best practices in software development and DevOps tools such as Jira and Confluence Familiarity with ITSM tools like ServiceNow, HPSM, or EasyVista Understanding of supply chain planning and inventory optimization processes Excellent communication skills for effective collaboration and reporting Nice to have Experience with implementation of BlueYonder cloud-based solutions Additional knowledge in other databases and programming languages Show more Show less

We are seeking a skilled Senior Software Engineer with expertise in JDA Fulfillment to join our team. The ideal candidate will be responsible for designing and implementing software solutions on BlueYonder’s SCPO platform, enhancing our supply chain applications, and driving efficient project execution to meet the strategic goals. Responsibilities Design and implement software solutions based on BlueYonder’s SCPO platform and tools Lead technical process analysis, design, construction, validation, and deployment phases Develop technical specifications for modifications, interfaces, reports, and screens aligning with business objectives Configure Blue Yonder SCPO solution(s), perform system integration, and support user acceptance testing Ensure smooth and efficient implementation and integration between technical and functional system requirements Develop testing approach and test cases for core business functionality changes Document and create Requests for Change for production installs Code applications, databases, interface programs, and configure software packages Contribute to peer reviews, create Unit Test cases, and document code Collaborate and support off-shore development to ensure quality deliverables Requirements 5+ years of recent experience with BlueYonder suite of products Proficiency in Unix shell script, Oracle PL/SQL, and Java or Python Background in configuring and deploying Blue Yonder SCPO solutions Capability to develop, validate, and document technical specifications Knowledge of industry best practices in software development and DevOps tools such as Jira and Confluence Familiarity with ITSM tools like ServiceNow, HPSM, or EasyVista Understanding of supply chain planning and inventory optimization processes Excellent communication skills for effective collaboration and reporting Nice to have Experience with implementation of BlueYonder cloud-based solutions Additional knowledge in other databases and programming languages Show more Show less

Role Title: SAP Analytics Service Analyst Location: Chennai We are one purpose-led global organisation. The enablers and innovators, ensuring that we can fulfil our mission to push the boundaries of science and discover and develop life-changing medicines. We take pride in working close to the cause, opening the locks to save lives, ultimately making a massive difference to the outside world. AstraZeneca (AZ) is in a period of strong growth and our employees have a united purpose to make a difference to patients around the world who need both our medicines and the ongoing developments from our science. In this journey AZ must continue to work across borders and with partners and new colleagues in a fast and seamless way. The ambition, size and complexity of the organisation, coupled with the opportunities afforded by new technology, has led the Board to approve a large-scale transformation programme – Axial. The Axial Programme will be powered by S/4HANA a new ERP (Enterprise Resource Planning) system which will be implemented right across the organisation and will provide our business with standardised processes, enhanced financial management, common data and real time reporting, transforming the way we work through our entire supply chain - from bench to patient. The new system will be used by more than 20,000 employees daily, is foundational to all AZ entities and is central to most core business processes. This is a once in a generation programme for AstraZeneca and will shape our ways of working globally for many years to come. The Axial programme needs the best talent to work in it. Whether it’s the technical skills, business understanding or change leadership, we want to ensure we have the strongest team deployed throughout. We are aiming to deliver a world class change programme that leaves all employees with a fuller understanding of their role in the end-to-end nature of our global company. This programme will provide AZ with a competitive edge, to the benefit of our employees, customers and patients. What You’ll Do We are looking for a service analyst to work with the Analytics Service Lead on AstraZeneca’s new SAP analytics and AI capabilities. We want to deliver amazing customer experiences and world class value; this cannot be achieved without great service management. As an SAP Analytics Service Analyst, you will contribute to: ITIL-based process design; service introduction; definitions of service metrics; change management; and managing operations on ServiceNow. You will also lead the on-going improvement of service once we go-live. Essential For The Role Proven experience of service management. Good hands on with ServiceNow Good hands on with JIRA Good understanding of ETL processes. Good with Data reconciliation. Desirable for the role Service management on a 24x7 business critical platform for a global company ITIL qualification Provide technical support to end-users, ensuring effective utilization of SAP analytics tools. Conduct workshops and training sessions to improve user competency in data analysis tools. Collaborate with IT and business teams to integrate various data sources and systems with SAP analytics. Assist in the development and implementation of new analytics solutions and enhancements. Ensure compliance with data governance policies and maintain standards for data accuracy and security. Implement best practices for data management and analytics reporting. Team leadership and building teams. Managing outsourced service providers. Familiarity with regulatory frameworks (GxP, GPDR, SOX). Knowledge of SAP ecosystems, including SAP S/4HANA, SAP Analytics Cloud, SAP Datasphere and Collibra. Process digitisation and automation. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Experience in pharmaceutical, healthcare, or manufacturing industries. Knowledge of Agile or hybrid project delivery methodologies. Why AstraZeneca? At Astrazeneca we’re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There’s no better place to make a difference to medicine, patients and society. An inclusive culture that champions diversity and collaboration, and always committed to lifelong learning, growth and development. We’re on an exciting journey to pioneer the future of healthcare. So, what’s next? Are you already imaging yourself joining our team? Good, because we can’t wait to hear from you. Are you ready to bring new ideas and fresh thinking to the table? Brilliant! We have one seat available and hope its yours If you’re curious to know more then we welcome your application no later than Where can I find out more? Our Social Media, Follow AstraZeneca on LinkedIn https://www.linkedin.com/company/1603/ Follow AstraZeneca on Facebook https://www.facebook.com/astrazenecacareers/ Follow AstraZeneca on Instagram https://www.instagram.com/astrazeneca_careers/?hl=en Show more Show less

Job title : SAP S/4HANA Supply Chain Consultant - Response and Supply Management Location : Delhi, India Experience : 6+ Years 6 to 10 years of related experience required with SAP SCM. Business/Domain knowledge in Retail and Supply chain planning Knowledge in SAP MM, Forecast Run, Response planning, Demand Forecast, Demand driven MRP, Procurement and Inventory Management. Experience in end-to-end implementation, roll-out, enhancement and support projects. Cross functional integration with SAP SD, SAP MM, SAP FICO, and SAP EWM Hands on experience in EDI/IDOC interface, Ability to understand client landscape and architecture and Third-Party system and Integration. Skills: Handle master data management, configuration, and testing. Strong knowledge in SAP SCM Excellent problem solving and analytical skills. Good Communication skill Prior experience of supporting projects. Technical/Process/Behavioral Competency: 6 to 10 yrs of hands-on experience Good to have: SAP SCM Configurations ServiceNow SAP ECC and SAP S/4HANA Show more Show less

A Platform-Based Developer is responsible for building applications, tools, and integrations that run on top of existing platforms such as Salesforce, Shopify, ServiceNow, AWS, Azure, etc. This role focuses on leveraging platform-specific SDKs, APIs, and frameworks rather than building everything from scratch. Key Responsibilities: Application Development on Platforms Build and customize applications using platform tools (e.g., Apex for Salesforce, Liquid for Shopify). Use low-code/no-code features where applicable. Integration Integrate third-party services using APIs, webhooks, and SDKs. Build middleware to connect platforms with internal systems. Customization & Configuration Customize platform modules to suit business requirements. Manage configuration settings and data models. Automation & Scripting Write scripts/workflows to automate platform processes (e.g., Flow in Salesforce, Logic Apps in Azure). Testing & Debugging Conduct unit testing, end-to-end testing, and platform-specific QA procedures. Documentation & Support Maintain technical documentation for builds and workflows. Support end-users and resolve platform-related issues. Skills Required: Strong understanding of the specific platform's architecture and ecosystem Proficiency in platform-specific languages (e.g., Apex, Liquid, JavaScript) REST/SOAP API integration experience Understanding of databases and data modelling Knowledge of version control (Git) Familiarity with DevOps tools (CI/CD) for platform deployment Soft skills: problem-solving, communication, and collaboration Show more Show less