Job Title : Customer Service Agent Location : Bengaluru (Hybrid) Contract role Mode of Interview: Face to face Job description : Top Skills: 2 to 4 years experience in order management or similar profile Exposure to SAP or any other ERP Basic understanding and proficiency in Excel and Microsoft tools Good communication skills Job Type: Contractual / Temporary Contract length: 12 months Pay: ₹50,000.00 - ₹60,000.00 per month Work Location: In person
Requirements Bachelor's or Master's degree in Data Science/AI and work experience or PhD in relevant area 5+ Years Experience in Data Science , Machine learning use cases especially in Business areas - Sales, Marketing , Customer Success etc. Hands-on experience operating in Jupyter notebooks or Databricks or Snowflake or AWS Sagemaker ( one of them ) is MUST . Strong experience in writing, analyzing, and troubleshooting SQL. Independent thinkers and doers and not order takers. Experience with operationalizing Data science models in production environments and CI-CD is a plus. Excellent written and verbal communication and interpersonal skills, able to effectively collaborate with technical and business partners Should be able to work in Agile methodology, develop stories, attend stand up
Job Title : ServiceNow Developer Location: Bengaluru (Hybrid) Contract Duration-24 Months duration will be extended Job Summary: We are looking for an experienced ServiceNow Developer with 6+ years of hands-on experience in designing, developing, and implementing ServiceNow solutions. The ideal candidate will be proficient in ServiceNow platform administration, scripting, integrations, and module development while ensuring best practices in ITSM, ITBM, HRSD or other relevant modules. Key Responsibilities: Design, develop, and implement ServiceNow applications, including custom applications, workflows, UI policies, business rules, and client scripts. Customize and enhance ServiceNow ITSM, ITBM, HRSD, Custom Scoped modules based on business requirements. Develop and configure Service Catalog, Request Management, Incident, Problem, Change, and CMDB modules.. Develop integrations using REST/SOAP APIs, MID Server, and third-party applications. Configure and maintain flows in Flow Designer and implement automation with Scripted REST APIs, Workflows, and Integration Hub. Implement Access Control (ACLs), security rules to ensure secure operations. Participate in ServiceNow upgrades, patching, and version management while ensuring system stability. Troubleshoot and resolve performance issues, system errors, and service outages. Work with business analysts for the requirements Create and maintain technical documentation, test cases, and deployment procedures. Stay updated with ServiceNow best practices, new releases, and industry trends. Required Skills & Qualifications: 6+ years of experience as a ServiceNow Developer. Strong expertise in JavaScript, Glide API, Business Rules, Client Scripts, UI Policies, and Script Includes. Hands-on experience with ServiceNow Administration, ITSM, ITOM, HRSD, or other modules. Experience in Flow Designer, Integration Hub, and ServiceNow REST/SOAP integrations. Strong understanding of data model, CMDB architecture, and ServiceNow tables. Familiarity with ATF (Automated Test Framework) and ServiceNow Performance Analytics. Experience with Service Portal development using AngularJS, HTML, CSS, and Bootstrap is a plus. Knowledge of MID Server, LDAP, SSO, OAuth, and Web Services integration. Experience in ServiceNow Scoped Applications and Custom App Development. Soft Skills: Strong analytical and problem-solving abilities. Ability to work independently and as part of a team. Attention to detail and a commitment to quality. Preferred Certifications: ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) Thanks Nadeem Akhtar 6206264091 Job Type: Contractual / Temporary Contract length: 24 months Pay: ₹2,500,000.00 - ₹3,000,000.00 per year
As a Business Systems Data Analyst, you will play a crucial role in leading analytics and reporting initiatives for our custom billing solution. Your primary responsibilities will include ensuring the accuracy and efficiency of billing operations, delivering actionable insights, and supporting the maintenance of the application's core logic. The ideal candidate will be adept at bridging the gap between technical teams and business stakeholders, utilizing data to drive operational excellence and strategic decision-making. You will collaborate with business/functional leads to comprehend the business process flows and source system dependencies, particularly SAP/SFDC. Additionally, you will assist in enhancing the primary logic of the custom billing application and work closely with the development team to implement new features and optimize existing functionalities based on business requirements. Your role will also involve providing input on application enhancements to enhance automation and efficiency. Analyzing billing data to derive insights, identify anomalies, and recommend improvements will be a key aspect of your responsibilities. You will be required to collect requirements and artifacts for data model design and implementation, as well as present findings and insights to cross-functional teams in a clear and concise manner. Furthermore, you will assist in incident resolution by investigating data issues and offering actionable insights, in addition to creating and maintaining user guides, reference manuals, and training materials as needed. To qualify for this role, you should possess a Bachelor's degree in information systems, Business Analytics, Data Science, or a related field, along with at least 3 years of experience as a Business Systems Analyst or Data Analyst, preferably focusing on billing systems or financial operations. Proficiency in reporting and visualization tools like Tableau, Power BI, or equivalent, as well as strong SQL skills for data querying and analysis, are essential. You should also demonstrate excellent problem-solving and analytical thinking abilities, coupled with outstanding communication skills to effectively convey technical concepts to non-technical stakeholders. The ability to manage multiple priorities, meet deadlines in a dynamic environment, and maintain a detail-oriented approach with a focus on delivering high-quality results are key attributes for success in this role. This is a full-time contractual/temporary position with a contract length of 24 months, requiring 40 hours per week from Monday to Friday. The work location is a hybrid remote setup in Bengaluru, Karnataka. Experience: Total work: 8 years (Preferred),