Servicenow Developer

About company:

They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.

Servicenow developer(Hardware Logistics Integration)

· Location: Remote

· Experience: 7- 10 years

· Notice Period:- Immediate joiners.

JD:

Servicenow developer , ITAM ,Rest/ SOAP API integrations , integrations with hardware logistics providers

ServiceNow Developer – Hardware Logistics Integration

Overview A technical specialist focused on integrating hardware-logistics and supply-chain systems with ServiceNow to automate shipment tracking, stock updates, and asset-receipt processes within an AI-driven EDLM environment.

Key Responsibilities

· Design and implement REST/SOAP integrations with logistics providers using IntegrationHub and MID Server

· Configure scheduled data imports, Import Sets, and Transform Maps to ingest shipment details and warehouse transactions

· Define and enforce CMDB reconciliation rules to align physical inventory with ServiceNow records

· Develop error-handling and alerting mechanisms, including retry logic and exception notifications

· Collaborate with external vendors to validate API contracts, authentication (OAuth2, API keys), and data-security requirements

· Build runbooks and automated workflows for inbound receipts, outbound deployments, returns, and discrepancy resolution

· Extend ServiceNow assets and CI classes to capture logistics attributes (tracking number, carrier, delivery status)

· Implement data-cleansing routines and mapping scripts to normalize logistics data for analytics

· Document integration patterns, update sets, runbooks, and knowledge-base articles for ongoing maintenance

Required Skills & Experience

· 8+ years of ServiceNow integration development, including IntegrationHub spokes and Scripted REST

· Proficiency in JavaScript (Glide API), Flow Designer, Business Rules, and Script Includes

· Hands-on experience with CMDB data modeling, Transform Maps, and reconciliation processes

· Strong understanding of logistics workflows: shipment tracking, inventory movement, warehouse allocations

· Familiarity with web-service authentication methods (OAuth2, mutual TLS, API-key)

· Experience with error-handling frameworks and monitoring integrations

Preferred Skills

· ServiceNow Certified Integration Specialist or CMDB Implementation Specialist

· Prior integration experience with Lenovo or other hardware-logistics APIs

· Knowledge of AI-driven EDLM platforms and predictive asset-management tools

· Exposure to notification channels (Microsoft Teams bots/cards or SMS via Twilio) for shipment alerts

· Experience setting up CI/CD pipelines and update-set version control (Git)

Soft Skills

· Excellent problem-solving and analytical abilities to troubleshoot complex integration flows

· Strong communication skills for liaising with vendors, architects, and business stakeholders

· Detail-oriented mindset to ensure data accuracy and compliance with global logistics standards

· Adaptability in agile environments, capable of iterative delivery and continuous improvement