Servicenow Developer

Role Responsibilities:

• Development of ITSM & other modules (GRC, SECOPS, HRSD, CSM, ITBM) in ServiceNow Platform.
• Always follow best development practices during implementation.
• Support other developers in their work to integrate existing systems with Service Now.
• Strong hands-on ServiceNow implementation or development experience with minimum 3 full cycle implementation of any ServiceNow module.
• Creating technical design document and writing Unit test cases.
• Knowledge in Web Technologies (XML, HTML, JAVA Script, etc.) Will be essential.
• ServiceNow upgrade hands-on.
• Very good knowledge of the ITSM/GRC/SECOPS/HRSD/CSM/ITBM process.
• Exceptional Interpersonal Skills & Ability to work Independently and with a team.
• Service Now Integration to various solutions (SaaS, External Apps) using REST API / webservice / JSON / ServiceNow Scripting.
• Excellent verbal/written communication, collaboration, analytical and presentation skills to lead an environment driven by customer service and team work.

Requirement:

• Candidate should have the ability to perform in a dynamically changing environment
• Should have prior working experience in ServiceNow tool
• Service Now Integration to various solutions (SaaS, External Apps) using REST API / webservice / JSON / ServiceNow Scripting.
• Ability to work under pressure and handle crunched timelines
• Excellent verbal/written communication, collaboration, analytical and presentation skills to lead an environment driven by customer service and teamwork

Must-Have Certifications

• Certified System Administrator (Preferred)
• ITIL Certifications (Preferred)
• Other Service-Now Implementation Certifications (Preferred)

Responsibilities for Internal CandidatesQualifications for Internal Candidates

Experience & Background

• B-Tech/BCA/MCA
• 5+ years of IT industry experience.
• Implementation/customization experience on ServiceNow
• ITIL/ServiceNow certifications will be an added advantage.
• Set up standards for quality control, measure and report performance against those standards
• Exposure on Service Now integration protocols with other application/systems
• Excellent attention to details, ability to multitask, and effective time management skills