Servicenow Developer

6 - 11 years

10 - 20 Lacs

Posted:5 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Technical Comptency

  • 5+ years of IT experience in in ServiceNow platform.
  • Proven experience designing and implementing Conversational Catalog solutions using ServiceNow Virtual Agent and Now Assist.
  • Strong understanding of ServiceNow Service Catalog, Request Management, and Flow Designer.
  • Experience with topic flow design, dialog creation, NLU training, and contextual triggers.
  • Hands-on experience integrating Virtual Agent with external systems or back-end workflows.
  • Excellent knowledge of JavaScript, Glide API, REST APIs, and ServiceNow scripting.
  • Certified ServiceNow CSA (Certified System Administrator) and preferably CAD, CIS-Virtual Agent, or other ServiceNow certifications.
  • Exceptional problem-solving and communication skills.

Behavioral competency

  • Effective communication skills with both non-technical and technical audiences (verbal and written)
  • Excellent Interpersonal skills to work with the project team members collaboratevily
  • Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives)

  • ServiceNow Implementation Specialist certification
  • ITIL V3/V4 foundation certification
  • Java developer certification

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