35 Itbm Jobs

Skill Set: ServiceNow Project Lead, ITSM , HRSD & Pre Sales Job Description: We are seeking a highly motivated and experienced ServiceNow Lead with a strong background in presales and technical leadership to join our dynamic team. The ideal candidate will have around 10 years of experience in the IT industry, including extensive hands-on knowledge of the ServiceNow platform and expertise in presales activities such as solutioning, client presentations, and RFP responses. Key Responsibilities: Presales and Solutioning: Lead presales activities by understanding client requirements, developing tailored ServiceNow solutions, and delivering compelling proposals. Collaborate with sales teams to qualify leads and identify opportunities to position ServiceNow as the preferred solution. Design and present customized ServiceNow demos and proof-of-concept solutions to prospective clients. Respond to RFPs, RFIs, and other client inquiries, ensuring high-quality and comprehensive responses. ServiceNow Expertise: Provide deep technical expertise on ServiceNow modules such as ITSM, ITOM, HRSD, CSM, and others as needed. Stay updated with the latest features, functionalities, and best practices on the ServiceNow platform. Guide clients in defining the technical architecture, integrations, and implementation approach for ServiceNow solutions. Leadership and Collaboration: Act as a technical lead in presales engagements, working closely with architects, developers, and delivery teams to ensure feasibility and alignment with client expectations. Mentor and guide junior team members to enhance their technical and client interaction skills. Collaborate with cross-functional teams to ensure seamless transitions from presales to delivery phases. Client Engagement and Relationship Management: Build and maintain strong client relationships by providing strategic advice and ensuring client satisfaction during the presales process. Identify additional opportunities for ServiceNow adoption and expansion within client environments. Business Growth and Strategy: Contribute to the development of go-to-market strategies for ServiceNow offerings. Analyze market trends, client feedback, and competitor strategies to refine service offerings and approach. Required Skills and Qualifications: Experience: Around 10 years of overall IT experience, with at least 5 years focused on ServiceNow and 3+ years in a presales role. Technical Skills: In-depth knowledge of the ServiceNow platform, including scripting, integrations, and module configurations. Strong understanding of ITSM, ITOM, ITBM, HRSD, or CSM. Experience with ServiceNow APIs, workflow automation, and orchestration. Presales Expertise: Proven ability to design and deliver tailored demos and presentations. Strong experience in responding to RFPs/RFIs and creating detailed technical proposals. Leadership Skills: Excellent communication, presentation, and interpersonal skills. Ability to manage multiple presales opportunities simultaneously and work in a fast-paced environme We are seeking a highly motivated and experienced ServiceNow Lead with a strong background in presales and technical leadership to join our dynamic team. The ideal candidate will have around 10 years of experience in the IT industry, including extensive hands-on knowledge of the ServiceNow platform and expertise in presales activities such as solutioning, client presentations, and RFP responses. Key Responsibilities: Presales and Solutioning: Lead presales activities by understanding client requirements, developing tailored ServiceNow solutions, and delivering compelling proposals. Collaborate with sales teams to qualify leads and identify opportunities to position ServiceNow as the preferred solution. Design and present customized ServiceNow demos and proof-of-concept solutions to prospective clients. Respond to RFPs, RFIs, and other client inquiries, ensuring high-quality and comprehensive responses. ServiceNow Expertise: Provide deep technical expertise on ServiceNow modules

The ServiceNow GDN Associate Consultant is responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond Ideal candidate should have good design knowledge and be willing to research new solutions based on the requirements Development of ITSM & other modules GRC, SECOPS, HRSD, CSM, ITBM in ServiceNow Platform. Always follow best development practices during implementation. Support other developers in their work to integrate existing systems with Service Now Support business process owners in configuring the platform Administer the system Creating technical design document and writing Unit test cases Role & responsibilities Experience & Background B-Tech/BCA/MCA 2-4 years of IT industry experience. Minimum 1 year of implementation/customization experience on ServiceNow ITIL/ServiceNow certifications will be an added advantage. Exposure on Service Now integration protocols with other application/systems Excellent attention to details, ability to multitask, and effective time management skills Experience on Service portal shall be an advantage. Knowledge of web based development languages; specifically JavaScript, Ajax Exposure of ITSM Framework and ITIL Good Communication Skills NOTE : ONLY IMMEDIATE TO 25DAYS ARE ELIGIBLE If you are interested, share your below details & updated resume to akshay.jk@twsol.com Total Experience: Relevant Experience: CTC: ECTC: Notice Period: Current Location: Preferred Location: Thanks & Regard AKSHAY KUMAR JAKKULA Executive-Talent Acquisition akshay.jk@twsol.com Teamware Solutions

Job description, Hiring for ServiceNow with experience range 3 years & above Mandatory Skills: ServiceNow developer, ITBM Education: BE/B.Tech/MCA/M.Tech/MSc./MS Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!

Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. Youll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, youll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. In this role, youll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your role and responsibilities Handle architectural role in ServiceNow area. Analyse current technologies used within the target project and determine ways to improve by implementing ServiceNow and its architecture Provide technical consultation to our clients in terms of using ServiceNow best practices for implementations and ongoing operations Lead and govern end-to-end ServiceNow implementations, migrations, transformation projects using onshore, offshore and nearshore models Establish enterprise wide best-practices and IT thought leadership in Service Management, Service Integration and Management, Intelligent Automation Platform and Robotic Process Automation Implement complex ServiceNow solutions for our clients in all applications/modules such as TSM Pro, ITSM Pro, HRSD, ITOM Pro, SAM Pro, HAM Pro, ITBM Pro, Security Operations, GRC, FSM Pro or CSM Pro Lead & investigate complex technical issues and review code as required Account for possible project challenges on constraints including, risks, time, resources and scope Work closely with project management teams to successfully monitor technical progress of ServiceNow implementations and maintenance/administration tasks Design ServiceNow technical solutions and also provide detailed specifications for those proposed solutions Provide expert guidance for best practices related to ServiceNow administration Required education Bachelors Degree Preferred education Masters Degree Required technical and professional expertise 10+ years of IT experience with proven ServiceNow Product knowledge 3+ years of experience as a ServiceNow Solution/Technical Architecture with implementing SaaS/PaaS Solution on specific cloud architecture Experience in multiple end-to-end ServiceNow implementations across all modules - TSM Pro, ITSM Pro, HRSD, ITOM Pro, SAM Pro, HAM Pro, ITBM Pro, Security Operations, GRC, FSM Pro or CSM Pro Strong experience in integrating ServiceNow to several other applications using SOAP/REST. Preferred to have experience working with ServiceNow to ServiceNow and ServiceNow to Remedy ebondings or any other Products of similar nature Mandatory ServiceNow certifications - Certified System Administrator, Certified Application Developer, Implementation Specialist in 2 or more of these modules - ITSM/HRSD/CSM/FSM/ITBM/Discovery/Service Mapping/GRC/SIR/PPM/Cloud Management Preferred technical and professional experience Relationship building with business and customers Active listening, negotiation, problem solving Team building

Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. Youll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, youll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. In this role, youll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your role and responsibilities Handle architectural role in ServiceNow area. Analyse current technologies used within the target project and determine ways to improve by implementing ServiceNow and its architecture Provide technical consultation to our clients in terms of using ServiceNow best practices for implementations and ongoing operations Lead and govern end-to-end ServiceNow implementations, migrations, transformation projects using onshore, offshore and nearshore models Establish enterprise wide best-practices and IT thought leadership in Service Management, Service Integration and Management, Intelligent Automation Platform and Robotic Process Automation Implement complex ServiceNow solutions for our clients in all applications/modules such as TSM Pro, ITSM Pro, HRSD, ITOM Pro, SAM Pro, HAM Pro, ITBM Pro, Security Operations, GRC, FSM Pro or CSM Pro Lead & investigate complex technical issues and review code as required Account for possible project challenges on constraints including, risks, time, resources and scope Work closely with project management teams to successfully monitor technical progress of ServiceNow implementations and maintenance/administration tasks Design ServiceNow technical solutions and also provide detailed specifications for those proposed solutions Provide expert guidance for best practices related to ServiceNow administration Required education Bachelors Degree Preferred education Masters Degree Required technical and professional expertise 10+ years of IT experience with proven ServiceNow Product knowledge 3+ years of experience as a ServiceNow Solution/Technical Architecture with implementing SaaS/PaaS Solution on specific cloud architecture Experience in multiple end-to-end ServiceNow implementations across all modules - TSM Pro, ITSM Pro, HRSD, ITOM Pro, SAM Pro, HAM Pro, ITBM Pro, Security Operations, GRC, FSM Pro or CSM Pro Strong experience in integrating ServiceNow to several other applications using SOAP/REST. Preferred to have experience working with ServiceNow to ServiceNow and ServiceNow to Remedy ebondings or any other Products of similar nature Mandatory ServiceNow certifications - Certified System Administrator, Certified Application Developer, Implementation Specialist in 2 or more of these modules - ITSM/HRSD/CSM/FSM/ITBM/Discovery/Service Mapping/GRC/SIR/PPM/Cloud Management Preferred technical and professional experience Relationship building with business and customers Active listening, negotiation, problem solving Team building

Role & responsibilities Works largely independently within defined projects/work streams and is checked on end results. Has an executional role in design and development projects or acts as an expert tester who designs test scripts and provides overall project guidance and planning support. Advises internally on solving functional and technical problems regarding the assigned applications and Infrastructure." Mention Skills: Software Design - Skill, Software Configuration Management - Knowledge, ServiceNow - Skill, ServiceNow and CMDB Experience of lifecycle implementation of at least 2 of ITSM, ITBM, GRC

Role & responsibilities The ServiceNow GDN Consultant is responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond. Development of ITSM & other modules (GRC, SECOPS, HRSD, CSM, ITBM) in ServiceNow Platform. Always follow best development practices during implementation. Support other developers in their work to integrate existing systems with Service Now. Strong hands-on ServiceNow implementation or development experience with minimum 3 full cycle implementation of any ServiceNow module. Creating technical design document and writing Unit test cases. Knowledge in Web Technologies (XML, HTML, JAVA Script, etc.) Will be essential. ServiceNow upgrade hands-on. Very good knowledge of the ITSM/GRC/SECOPS/HRSD/CSM/ITBM process. Work with global ServiceNow team to implement the ServiceNow ( all the modules ) across all global locations of client. Exceptional Interpersonal Skills & Ability to work Independently and with a team.

Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform.Expert in Service Now administration, configuration, and development (ITSM, CMDB, KB experience required) Expert in developing ServiceNow Business Rules, Includes, UI Actions, Scheduled Jobs, ServiceNow client and server-side scripting Working experience with ServiceNow modules like PPM, CSM, ITOM, ITBM, ITSM is an added advantage Responsible for the technical specification and implementation of the Service Now integration with 3rd party tools/systems. Expertise Web Services integrations (SOAP, REST), Scripted REST API's Provide software development and customization including, but not limited to screen tailoring, workflow administration, report setup, data imports, integration, scripting, third party software integrations, and custom application development. Obtain and analyze/interpret business requirements to propose sustainable solutions in ServiceNow. Coordinate and solve complex technical data and transformation issues.

Core Java and should have practical exposure to OOPS, ITSM,CSM, CMDB, HRSD, ITOM, ITAM, ITBM, Discovery, SQL Databases (Oracle, MySQL), Required Candidate profile Web Services and should have decent exposure to XML and Related XML technology, integration techniques using API's, Exp in NOW Platform ,Notice Period: 0-15 days, Location: Hyderabad, Mumbai, Pune,

What you will do Lets do this. Lets change the world. In this vital role you will be responsible for developing innovative self-service solutions for our global workforce and further enhancing our self-service automation built on the ServiceNow platform. As part of a scaled Agile product delivery team, the Developer works closely with product feature owners, project collaborators, operational support teams, peer developers and testers to develop solutions to enhance self-service capabilities and solve business problems by identifying requirements, conducting feasibility analysis, proof of concepts and design sessions. The Developer serves as a subject matter expert on the design, integration and operability of solutions to support innovation initiatives with business partners and shared services technology teams. This role sits within the Digital, Technology and Innovation Infrastructure Automation product team and is tasked with delivering solutions that will integrate and facilitate the automation of various processes and enterprise systems. Please note, this is an onsite role based in Hyderabad. Key Responsibilities: Deliver outstanding self-service and automation experiences for our global workforce Create ServiceNow catalog items, workflows, and cross-platform API integrations Create and configure Business Rules, UI Policies, UI Actions, Client Scripts, REST APIs and ACLs including advanced scripting logic. Create and configure Notifications, UI pages, UI Macros, Script Includes, Formatters, etc. Create and maintain data integrations between ServiceNow and other systems Develop system integrations and process automation Participate in design review, client requirements sessions and development teams to deliver features and capabilities supporting automation initiatives Collaborate with product owners, collaborators, testers and other developers to understand, estimate, prioritize and implement solutions Design, code, debug, document, deploy and maintain solutions in a highly efficient and effective manner Participate in problem analysis, code review, and system design Remain current on new technology and apply innovation to improve functionality Collaborate closely with collaborators and team members to configure, improve and maintain current applications Work directly with users to resolve support issues within product team responsibilities Monitor health, performance and usage of developed solutions What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Masters degree and 1 to 3 years of experience in computer science, IT, or related field OR Bachelors degree and 3 to 5 years of experience in computer science, IT, or related field OR Diploma and 7 to 9 years of experience in computer science, IT, or related field Required Skills & Qualifications: 6+ years of deep hands-on experience with ServiceNow administration and development in two or more products: ITSM, ITBM, ITOM, GRC, HRSD, or Security Operations ServiceNow development using JavaScript, AngularJS, AJAX, HTML, CSS, and Bootstrap; Strong understanding of user-centered design and building scalable, high-performing web and mobile interfaces on the ServiceNow platform Experience creating and managing Scoped Applications Workflow automation and integration development using REST, SOAP, or MID servers Scripting skills in Python, Bash, or other programming languages Working in an Agile (SAFe, Scrum, and Kanban) environment Preferred Qualifications: Good-to-Have Skills: Experience with other configuration management tools (e.g., Puppet, Chef). Experience with Linux administration, scripting (Python, Bash), and CI/CD tools (GitHub Actions, CodePipeline, etc.) Experience with Terraform & CloudFormation for AWS infrastructure automation Knowledge of AWS Lambda and event-driven architectures. Exposure to multi-cloud environments (Azure, GCP) Experience operating within a validated systems environment (FDA, European Agency for the Evaluation of Medicinal Products, Ministry of Health, etc.) Professional Certifications (preferred): Service Now Certified System Administrator Service Now Certified Application Developer Service Now Certified Technical Architect Soft Skills: Strong analytical and problem-solving skills. Ability to work effectively with global, virtual teams Effective communication and collaboration with cross-functional teams. Ability to work in a fast-paced environment. Shift Information: This position is required to be onsite and participate in 24/5 and weekend on call in rotation fashion and may require you to work a later shift. Candidates must be willing and able to work off hours, as required based on business requirements.

We have an immediate opening for " Servicenow Developer " with TOP MNC for " Pan India" locations. Mandatory : Servicenow Developer + ITSM+ Integration + Scripting Any one of the following modules mandatory ( ITOM/ITAM/ITBM/CSM/GRC/HRSD ) Job Specification: Work Experience: 4 - 12Years Work Location: Pan India Interview Mode: Webex/Teams Mode of Employment: Permanent Education Qualification required: Any Degree Technical Expertise : Creation of script based Assignment and Approval rule. Creation of Business Rule, UI Action by using Glide script. Creation of Glide Record object and use of several other important objects as these objects are created for you when your script is called. Creation of custom related list. Creation of Access Control List with the help of Scripting. Creation of Script based UI Policy and Client Script. Warm Regards, Kunasri K Client Engagement Lead | Vy Systems Email ID: kunasri@vysystems.com www.vysystems.com

1.5+ yrs ITSM & ITOM module for Developer. 2.For Architect 8+ yrs in ITSM, ITOM, CMDB Discovery UI Policy, UI Scripts, integration, rest soap etc 3.SPM/ITBM Developer -ITBM-Project Portfolio Mgt, Release Mgt, Agile or SPM module exp in projects

Dear Professional, We are excited to present a unique opportunity at Cognizant, a leading IT firm renowned for fostering growth and innovation. We are seeking talented professionals with 6 to 11 years of experience in Servicenow Developer, ITSM, ITOM, ITAM, ITBM, HRSD, SPM to join our dynamic team. Your expertise in these areas is highly sought after, and we believe your contributions will be instrumental in driving our projects to new heights. We offer a collaborative environment where your skills will be valued and nurtured. To proceed to the next step of the recruitment process, please provide us with the following details with Updated resume to sathish.kumarmr@cognizant.com Please share below details (Mandatory) : Full Name(As per Pan card): Contact number: Email Current Location: Interested Locations: Total Years of experience: Relevant years of experience: Current company: Notice period: NP negotiable: if yes how many days they can negotiate? : If you are Serving any Notice period Means please mention Last date of Working: Current CTC- Expected CTC- Availability for interview on Weekdays ? Highest Qualification? Additionally, we would like to schedule a F2F interview with you on 5th March 2025 . Kindly confirm your availability for the same. We look forward to the possibility of you bringing your valuable experience to Cognizant. Please respond at your earliest convenience. Thanks & Regards, Sathish Kumar M R HR-Cognizant Sathish.KumarMR@cognizant.com

Responsibilities Interface with key stakeholders and apply your technical proficiency across different stages of the ServiceNow Implementation Methodology including requirements elicitation, architecture definition and design, solution implementation and roll out. Evaluate multiple products for compliance across Enterprise Service Management and suggest best solution, products, architectures meeting the guiding principles of Greenfield, Cloud based, mobile first and zero customization. define, plan and develop solutions, frameworks, IPs etc. around ServiceNow and Service Management Domain. Evangelize the usage of reusable frameworks and artifacts; create knowledge /certification artifacts and evaluation criteria guide. Guide the team technically and work closely with offshore team acting as a communication medium between the client and offshore. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. Review architectural decisions, architecture solution, re-engineering architectures to meet project requirements. Ability & Experience to define at an architectural ( in consultation with Architects ) and design level of detail, technical solutions aligned with business problems. Experience designing and implementing client facing solutions leveraging involving ServiceNow. Experience of performance compliant design, sustainable solution architecture Experience implementing and integrating enterprise software applications. Analyse and Evaluate alternative solutions and recommends cost effective and efficient solutions Propose data model, design changes to processes and products, exerts significant latitude in determining objectives of an assignment. Design and develop ServiceNow data model to support process integrations Ability to understand ServiceNow lifecycle, multitask, time management skills Support and coordinate scheduling and execution of releases, product upgrades, new technology deployments. Business analysis and requirements gathering abilities. Ability to learn technology quickly through instruction and self-training Practical experience with agile methodologies/tools Technical and Professional Requirements: Primary skills:Technology->Infra_ToolAdministration-ITSM->ServiceNow,Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Preferred Skills: Technology->Infra_ToolAdministration-ITSM->ServiceNow Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD Additional Responsibilities: ServiceNow ITSM, ITOM, ITAM (HAM/SAM), ITBM, eBonding/ Integrations, Open-Source solutions Minimum 2 ServiceNow Certified Implementation Specialist Certifications, ITIL v3/v4 foundation certified Expert Proficiency of working with ServiceNow platform for Global Customers Design Frameworks and Methodologies; Non-Functional Requirements Architecture definition, design and development tools Scripting, COTS, TMF standards like SID, eTOM, TAM Educational Requirements MBA,MTech,Bachelor Of Comp. Applications,Bachelor of Engineering,BTech Service Line Cloud & Infrastructure Services * Location of posting is subject to business requirements

Position Overview: Strong ServiceNow backend developers who have really got good experience in Servicenow Platform & excellent ServiceNow scripting knowledge, including flow designer and integration skills. Additionally, problem-solving skills are crucial for this position. Any UI-related skills would also be beneficial. Job description: To be successful in this role the candidate must possess the below: 7+ years of Software Development experience and at least 5+ years of ServiceNow Applications Development or Product implementation experience Experience in end-to-end ServiceNow implementations across 2 or more modules HRSD/ITSM/CSM/FSM/ITBM/Discovery/Service Mapping/GRC and experience in HRSD module is a plus Experience in ServiceNow Back-End: creating Catalog Item, Record Producer, Client Scripts ,UI and Data Policies , Business Rules, UI Actions Experience in ServiceNow Integration: Integration HUB, SOAP, REST, Data Sources, Import Set, Transform maps. Experience in Flow Designer, Integration Hub using Flow Designer. Understanding of DevOps Git/Automation Testing(Selenium) Strong working in an Agile/DevOps environment in Continuous Integration, Continuous Delivery, automated testing, Agile metrics Strong skills in User Interface design, Analytical, Problem solving and Quantitative skills. Education and other skills: Bachelors degree (Computer Science, Information Systems, or relational functional field) Working in US -India Overlapping Hours Good communication and strong interpersonal skills with the ability to work effectively in a cross functional team. Self-starter, with a demonstrated ability to learn beyond training.

Role & responsibilities 8yrs relevant experience on ServiceNow Core Development and Integrations. Worked on atleast 2 Products of ServiceNow (CSM HRSD ITSM ITBM ITOM ITAM SecOps Good hands-on with JavaScript, Angular JS, HTML/CSS Mandatory to have CSA (Certified ServiceNow Admin), Good to have CIS CAD Responsibilities for ServiceNow Developer ServiceNow Developer with experience on HRSD, CSM, ITSM, SPM, GRC SecOps, ITOM, ITAM. Configure Enhance the ServiceNow Platform to meet the Identified Business requirements and Functional needs. Utilize ServiceNow PluginsAutomation tools to build Innovative Solutions. Develop integrations leveraging point-to-point interfaces, Web Services file based transfers, etc. Support ServiceNow Platforms through Monitoring, Troubleshooting, Root-cause analysis and Implementing Bug-Fixes. Provide configuration options to meet specific Requirements, identifying respective Pros and Cons for each option. Participate in user story grooming session, elaboration and design sessions Preferred candidate profile Perks and benefits

Proficiency in JavaScript, HTML, CSS, and other web technologies. Strong understanding of ServiceNow any two to three modules , including ITSM , ITOM, ITAM, HRSD, ITBM, CMDM ,CSM. Experience with ServiceNow integration using REST/SOAP APIs. Knowledge of database concepts and SQL Location : - Pan india

Job Description: We are seeking a skilled ServiceNow Developer to join our team and help design, develop, and implement solutions using the ServiceNow platform. The ideal candidate will have hands-on experience with Customer Service Management (CSM) , IT Service Management (ITSM) modules, and integrations with other systems. You will collaborate with cross-functional teams to ensure successful implementation and continuous improvement of ServiceNow applications that align with business needs. Key Responsibilities: Design, develop, and maintain ServiceNow solutions, particularly focusing on CSM and ITSM modules. Customize ServiceNow out-of-the-box applications, create custom applications, and build workflows to support business requirements. Develop and configure ServiceNow integrations with third-party systems (APIs, Web Services, etc.) using various integration tools. Implement RESTful APIs , SOAP web services , and MID Server integrations for seamless communication between ServiceNow and external systems. Collaborate with stakeholders to understand business requirements and translate them into technical specifications. Ensure platform integrity by performing system updates, regular maintenance, and security management. Work with IT teams to create and manage custom reports and dashboards, providing insights into service management processes. Troubleshoot and resolve incidents, problems, and service requests in a timely and efficient manner. Adhere to ITIL best practices for incident, problem, change, and knowledge management processes. Stay up to date on new ServiceNow features, updates, and best practices to suggest and implement improvements to the platform. Skills and Qualifications: Experience with ServiceNow development, especially in CSM and ITSM modules. Hands-on experience with ServiceNow scripting (Business Rules, Client Scripts, UI Actions, etc.). Expertise in ServiceNow Integration (REST, SOAP, MID Server, IntegrationHub). Strong knowledge of ITIL processes and their implementation within ServiceNow. Proficiency in ServiceNow Workflow Editor and Flow Designer for creating and managing workflows and automations. Familiarity with ServiceNow Discovery and Event Management integrations. Ability to write and execute SQL queries for reporting and data analysis within ServiceNow. Strong troubleshooting and debugging skills. Experience in JavaScript and AngularJS for custom UI development on the ServiceNow platform. Familiarity with the ServiceNow Data Model and CMDB concepts. Experience with Agile methodologies (Scrum/Kanban). ServiceNow Certified Application Developer (CAD) certification is preferred. Preferred Qualifications: ServiceNow CSM and ITSM certification(s). Experience with Service Portal and UI development in ServiceNow. Experience working in cloud-based environments (AWS, Azure, etc.) and familiarity with integration tools and platforms. Familiarity with DevOps tools and processes and how they can be integrated into ServiceNow.

PRINCIPAL RESPONSIBLITIES Candidate would be responsible for working on the migration of Base))) to the NOW CSM workflow management platform Handle multiple teams and be in a position to lead them technically Independently handle multiple stakeholders and ensure smooth running of the projecs Collaborating with cross functional teams to identify and prioritize business requirements Be the technical go to person for their team. Staying abreast of technology trends in NOW ensuring edge in knowledge Actively participate in architecture and design discussions for fulfilling the requirements coming from business teams. CRITICAL SKILLS REQUIRED Candidate should be strong in Core Java and should have practical exposure to OOPS. Candidate should have relevant exposure(at least 2+ years) to the relevant NOW platform through technical development involving scripting, worflows and integrations Candidate must have worked on the SQL Databases (Oracle, MySQL) and should have worked on writing queries and stored procedures. Good knowledge on F&A business processes and abundant experience in all phases of SDLC Good analytical skills for understanding migration techniques and aptitude for newer Business Solutions Candidate must have experience in using Web Services and should have decent exposure to XML and Related XML technology Good knowledge of integration techniques using API's Atleast 3+ years experience in handling teams of 15+ members Candidate must have excellent problem-solving and communication skills and should have played a part in the requiremnts gathering phase. Preferable skills Exposure to various reporting tools Certification on the NOW platform Location: Noida,Gurugram,Chennai,Hyderabad,Mumbai,Pune,Bengaluru,Kolkata

What will your role look like Lead the design and architecture of ServiceNow solutions across ITSM, ITBM, HRSD, GRC, and other modules. Develop scalable, flexible, and sustainable ServiceNow architectures that align with business objectives. Design ServiceNow solutions that integrate seamlessly with existing enterprise systems. Provide technical leadership and guidance to development teams, ensuring best practices in implementation, coding, and configuration. Collaborate with business stakeholders to gather requirements, analyze needs, and translate them into technical solutions. Conduct technical workshops and training sessions for teams and stakeholders. Implementation & Integration Oversee the end-to-end implementation of ServiceNow solutions, including custom applications and integrations. Ensure the successful integration of ServiceNow with other enterprise systems (e.g., ERP, CRM, third-party applications). Manage and resolve complex technical issues during the implementation phase. Governance & Best Practices Establish and enforce governance around ServiceNow platform usage, ensuring compliance with standards and best practices. Develop and maintain architectural documentation, ensuring solutions are well-documented and aligned with architectural principles. Perform regular reviews and audits of the ServiceNow platform to ensure it remains optimized and scalable. Engage with key business and IT stakeholders to understand their needs and ensure alignment between IT and business strategies. Act as a trusted advisor to stakeholders, providing insights and recommendations on how ServiceNow can address business challenges. Why you will love this role Besides a competitive package, an open workspace full of smart and pragmatic team members, with ever-growing opportunities for professional and personal growth Be a part of a learning culture where teamwork and collaboration are encouraged, diversity is valued and excellence, compassion, openness and ownership is rewarded We would like you to bring along Extensive experience in designing and implementing ServiceNow solutions, particularly across ITSM, ITBM, HRSD, and GRC modules. Experience with ServiceNow integrations using REST, SOAP, and other APIs. Strong understanding of ITIL, Agile, and other IT service management frameworks. Proficiency in ServiceNow development, including scripting (JavaScript, Glide), configuration, and customization. Experience with ServiceNow platform capabilities such as Service Portal, Flow Designer, and Integration Hub. Strong knowledge of ServiceNow data models, CMDB, and enterprise architecture. Leadership and team management skills, with the ability to guide and mentor junior team members. Certifications- CSA, ITSM, HRSD, GRC, Good to have- ITBM, Sec Ops, SIR, VR

Job Summary: We are seeking a highly skilled and experienced ServiceNow Solution Architect to join our dynamic team. The ideal candidate will possess extensive knowledge of the ServiceNow platform and be capable of designing and implementing robust solutions that enhance business processes and drive operational efficiency. This role requires strong technical expertise, excellent problem-solving skills, and the ability to lead cross-functional teams. Key Responsibilities: Solution Design and Implementation: Architect and design comprehensive ServiceNow solutions, including ITSM, ITOM, ITBM, and HRSD modules. Lead the implementation of ServiceNow solutions, ensuring alignment with business requirements and best practices. Develop detailed technical documentation, including solution architecture, design specifications, and integration plans. Integration and Customization: Design and implement integrations between ServiceNow and third-party systems (e.g., SAP, Salesforce, Azure) using REST and SOAP APIs. Customize ServiceNow applications to meet specific business needs, ensuring seamless functionality and user experience. Develop and manage automated workflows and scripts to streamline IT processes and reduce manual effort. Project Management and Leadership: Lead project teams in the planning, execution, and delivery of ServiceNow projects, ensuring timely completion and adherence to scope and budget. Provide technical guidance and mentorship to developers and administrators, fostering a collaborative and high-performing team environment. Conduct workshops and training sessions for stakeholders to promote platform adoption and effective use. Stakeholder Management: Collaborate with business units and stakeholders to gather requirements, define project scope, and translate business needs into technical solutions. Communicate effectively with clients and internal teams, providing regular updates on project status and addressing any issues or concerns. Build and maintain strong relationships with clients, ensuring high levels of satisfaction and long-term partnership. Continuous Improvement: Stay current with ServiceNow product releases, features, and best practices, leveraging new capabilities to enhance solutions. Identify opportunities for process improvement and innovation, driving continuous enhancement of service delivery and operational efficiency. Provide ongoing support and maintenance for ServiceNow instances, ensuring optimal performance and reliability. Qualifications: Minimum of 8 years of experience in ServiceNow development, design, and implementation. Extensive knowledge of ServiceNow modules, including ITSM, ITOM, ITAM, ITBM, and HRSD. Strong understanding of ITIL processes and best practices. Proficient in scripting languages such as JavaScript, Glide, and AngularJS. Experience with REST and SOAP API integration. Proven track record of successfully leading ServiceNow projects from inception to completion. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills, with the ability to interact effectively with clients and team members. ServiceNow Implementation Specialist and ServiceNow Certified Application Developer lities

Mandatory skills:- Looking for Strong ITBM resource with experience in Resource Management, Demand and PPM. Prior experience of workspaces is desirable Accountabilities Working across ServiceNow Platform and associated modules like : ITOM, ITSM, GRC. Working on ServiceNow integrations using Integration Hub and Flow Designer Design, build, test and document solution end to end Work in Agile projects as a Dev engineer to deliver solutions for enhancements to be delivered in a sprint. Working in larger projects as developer to support initial implementation of new ServiceNow features. Knowledge transition from external implementation partners for new modules Keep technical expertise up to date Dimensions and Special Challenges The current ServiceNow platform uses ITSM, ITBM & LSM modules with future modules like ITOM & GRC/SecOps being planned for implementation. Virtual working in a global environment with culturally diverse teams and across many organizational boundaries (within and across IT support and delivery organizations, incl. suppliers) Managing multiple delivery priorities, multiple demand requests and complex (integration) issues High degree of application, technology and SaaS landscape complexity and integration Working as one team with business support teams to ensure seamless development and deployments of changes and maximum added value for the business by proposing continuous improvements in line with the business needs and strategy Mandatory Qualifications and Skills Hands On experience as a software engineer HTML5/CSS/AJAX/.Net/Java/Webservices/GlideRecord Client Side and Server-Side Scripting / Client & Server API's/SaaS integration services ACL & debugging COTS (Commercial Off The Shelf Software) Understand basic fundamentals of iterative development and continuous delivery Understand basic fundamentals of software development processes and procedures Understand basic fundamentals of CICD process, concepts of Integration and Deployment Pipelines Understand incremental delivery and use metrics to track progress against the intended timeline Experience in working in agile/scrum delivery teams/DevOps Self-starter and able to handle concurrent tasks with appropriate priority Ability to challenge and debate issues of importance to the organization Good interpersonal skills and a collaborative management style, both face-to-face and virtually Interested candidates please share your updated CV to sandipan.b@tekskills.in Thanks & Regards, Sandipan Basak IT Recruiter India Recruitment E: sandipan.b@tekskills.in www.tekskillsinc.com

Job Description: The person should be experienced in designing, Implementing, solution various ServiceNow related applications and modules. Must possess technical knowledge and hands on experience in any 1 or 2 of these ITAM, ITOM, CMDB, HRSD, ITBM along with ITSM Experience in Implementing ServiceNow discovery solution. Experience in implementing ServiceNow Event Management Solution. Experience in integrating ServiceNow CMDB with different discovery tools. Experience in implementing Service Mapping solution. Experience with REST, SOAP, and JavaScript Good exposure to Configuration Management Lifecycle Good Team leader. Ability to perform under work pressure. Willingness to learn new skills. Translate requirements/stories and mock-ups into fully functional features by working closely with the implementation project team. Work in a Scrum-based, Agile development process that is light on documentation and meetings and heavy on coding. Strong documentation and communication skills Customer Facing Experience Hands-on experience in customizing or creating custom discovery patterns. Experience in Integrating ServiceNow Event Management with different third-party monitoring tools. Good exposure to CSDM. Good experience in troubleshooting discovery issues. Experience in integrating ServiceNow discovery with third party credential stores (i.e. CyberArk etc) Exposure on Linux/Windows server admin, Cloud and Cloud Native Infrastructure is plus. Strong experience in implementing cloud discovery. Certifications: CSA,CAD,CIS-ITSM (Good to have)

Minimum of 4 years of experience as a ServiceNow Administrator, with at least 2 year in an L2 support role. ServiceNow Certified System Administrator (CSA) certification is required; ServiceNow Certified Implementation Specialist certification is preferred. Deep understanding of ServiceNow functionality, including ITSM, ITOM, ITBM, and other modules. Proficiency in ServiceNow scripting languages such as JavaScript, GlideScript, and Jelly. Experience with ServiceNow integrations, including REST APIs, MID Servers, and Web Services. Strong problem-solving skills and the ability to troubleshoot complex technical issues. Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams. Manage and maintain the Configuration Management Database (CMDB), ensuring data accuracy and completeness. Configure and manage IT Operations Management (ITOM) processes, including MID Server configurations and Discovery. Implement and support Virtual Agent functionalities to enhance user interactions. Oversee configuration management activities to ensure system integrity and compliance. Administer and configure the ServiceNow platform in line with business requirements and best practices. Perform platform upgrades, patches, and enhancements in collaboration with IT teams. Create and manage user accounts, roles, and groups to ensure proper access controls and permissions. Configure and maintain ServiceNow modules, including Incident Management, Change Management, Problem Management, and Service Catalog. Develop and maintain ServiceNow workflows, business rules, UI policies, and other customizations as needed. Monitor system performance, troubleshoot issues, and optimize platform performance. Collaborate with stakeholders to gather requirements and implement new features and functionality. Provide technical support and assistance to end-users, including troubleshooting and issue resolution. Create and maintain documentation, including system architecture diagrams, configuration guides, and knowledge base articles. Stay current with ServiceNow releases, updates, and best practices, and recommend improvements to existing processes and procedures. Experience working in an Agile development environment, Value Stream Management (VSM) and Security Operations (SecOps) is a plus

Position : Service now developer / tech lead Looking for Service now” Developer / Tech lead Please find the JD for B3, Exp – 8 to 12 Yrs, Must to have team leading experience This is the same JD for B2 only the ask is the year of experience is 5-7 years ITSM, CSM, CMDB, HRSD, ITOM, ITAM, ITBM, Discovery – any 3 modules must to have Location – Noida, Gurgaon, Chennai, Hyderabad, Mumbai, Pune, Bangalore. 2 Level of Interview Immediate to 15 days joiner only Role & responsibilities Preferred candidate profile Perks and benefits