56 Itbm Jobs

NTT DATA is looking for an ITOM Senior Technical Consultant to join their team in Delhi, India. As a Senior ServiceNow Technical Consultant at NTT DATA, you will have the opportunity to work on a wide variety of implementations, integrations, and upgrades with clients of various sizes, including some of the top Enterprise companies in the world. The position offers direct access to accomplished individuals within the ServiceNow ecosystem and a commitment to learning and development. The ideal candidate for this role should have at least 3 years of hands-on ServiceNow experience and 3 years of ITOM experience. Preferred qualifications include ServiceNow Certified System Administrator Certification and ServiceNow Certified Implementation Specialist Certification in additional practice areas. Key responsibilities of the ITOM Senior Technical Consultant include participating in all technical aspects of delivering complex customer solutions on the ServiceNow platform, advising clients on best practices within the platform, collaborating effectively with virtual team members, and contributing to multiple Agile engagements. NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. The company is committed to helping clients innovate, optimize, and transform for long-term success. NTT DATA offers diverse expertise in more than 50 countries and has a robust partner ecosystem. Their services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. If you are passionate about ServiceNow and want to grow in a dynamic and collaborative environment, this ITOM Senior Technical Consultant position at NTT DATA may be the right fit for you. Join a team of smart and fun individuals who are dedicated to delivering high-quality solutions on the ServiceNow platform. Apply now to be part of an inclusive and forward-thinking organization.,

NTT DATA is looking for a Senior ServiceNow Technical Consultant who is passionate about ServiceNow and eager to continue growing with the platform. In this role, you will have the opportunity to work on a wide range of implementations, integrations, and upgrades with clients of various sizes, including some of the top Enterprise companies globally. As a Senior ServiceNow Technical Consultant, you will be a part of dynamic teams that deliver challenging and complex solutions on the ServiceNow platform. Key Responsibilities: - Participate in all technical aspects of delivering complex customer solutions on the ServiceNow platform - Advise clients on best practices within the ServiceNow platform to create lasting value and enhanced experiences - Collaborate effectively with virtual team members to achieve project goals and produce high-quality deliverables - Contribute to multiple Agile engagements, utilizing the NTT methodology and tools to enhance project efficiency The ideal candidate for this position should have: - 3+ years of hands-on ServiceNow experience - 3+ years of ITSM experience Preferred Qualifications: - ServiceNow Certified System Administrator Certification - ServiceNow Certified Implementation Specialist Certification in additional practice areas such as ITBM or SPM, WSD, HSRD, CSM, ITAM, ITOM, Service Portal (UX Design), etc. NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. We are committed to helping clients innovate, optimize, and transform for long-term success. With diverse experts in more than 50 countries, we offer services including business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. As a part of the NTT Group, we invest significantly in R&D to support organizations and society in confidently moving into the digital future. If you are looking for an opportunity to work in a fast-paced, collaborative, and entrepreneurial environment with smart and fun individuals, then this Senior ServiceNow Technical Consultant position at NTT DATA in Delhi, India, might be the perfect fit for you. Apply now to be a part of a forward-thinking organization that values inclusivity and growth.,

You will be joining NTT DATA as a Tech Consultant specializing in IT Asset Management (ITAM) and System Administration. As a Senior ServiceNow Technical Consultant, you will work in Hyderabad, Telangana, India. In this role, you will have the opportunity to work on a variety of implementations and upgrades for clients, including top Enterprise companies globally. Your primary responsibilities will include participating in delivering complex solutions on the ServiceNow platform, advising clients on best practices, collaborating with virtual team members, and contributing to Agile engagements. You are expected to have at least 3 years of hands-on ServiceNow and ITAM experience. The ideal candidate for this role will be responsive, punctual, and accountable, with a passion for working in a fast-paced environment. You will also have the opportunity for growth through individualized roadmaps and training to help you achieve your career goals. NTT DATA is a global innovator in business and technology services, serving Fortune Global 100 clients. As a part of NTT Group, we are committed to helping organizations innovate and transform for long-term success. If you are passionate about ServiceNow and eager to continue learning and growing with the platform, this position is a great opportunity for you.,

We are looking for an experienced ServiceNow Developer with strong expertise in Strategic Portfolio Management (SPM) (formerly known as ITBM/PPM), and a solid background in ServiceNow Platform development. Key Responsibilities Implement and manage all aspects of the SPM module, including: Idea, Demand, Project, Portfolio, Program, Cost Plan, Time Card, Resource Customize and configure ServiceNow components such as: Business Rules, Client Scripts, Script Includes, UI Actions, UI Policies, Notifications Build and enhance custom SPM solutions based on client needs. Perform integrations with external systems (especially SAP) using Scripted APIs. Lead the design, development, and deployment of SPM-related solutions. Ensure alignment with C.A.R (Centralized Application Repository) and compliance standards. Collaborate with cross-functional teams to deliver end-to-end solutions. Must-Have Skills 2-3 years of hands-on experience in SPM/ITBM/PPM module 2-3 years of ServiceNow Platform development experience Strong proficiency in JavaScript and integration techniques In-depth knowledge of: Idea, Demand, Project, Portfolio, Cost Plan, Time Card, Resource modules SPM Certification preferred

The purpose of this role is to design, test, and maintain software programs for operating systems or applications to be deployed at a client end while ensuring they meet 100% quality assurance parameters. As a ServiceNow SPM Consultant at Wipro, you will leverage your at least 7 years of IT software consulting experience, with a minimum of 4 years supporting or implementing SPM, to deliver exceptional customer services and support the growth of the services business. Your responsibilities will include liaising with clients on requirements, participating in requirement gathering, and demonstrating a complete understanding of Agile and Scrum methodologies. You will also be expected to have hands-on experience in ServiceNow Module Demos, cascading technical and functional requirements, and understanding the functional aspects of the ITBM / SPM Suite within ServiceNow. In this role, you will be accountable for delivering industry and ServiceNow best practices related to ITBM / SPM, necessitating a highly focused and structured approach with strong client management skills. Your expertise in technical development aspects of the ITBM / SPM Suite, such as Idea / Demand Management, PPM, Agile, Resource Management, Expense Management, and Timecard Management, will be crucial to your success. Moreover, you will be responsible for creating, maintaining, and implementing the ServiceNow Suite, contributing to the High-Level Design (HLD) and Low-Level Design (LLD), and ensuring effective communication across business areas. Your operational business understanding, attention to detail, ability to work independently, and experience collaborating with cross-functional teams will be essential in this role. Key requirements for this position include a minimum of 4+ years of experience with ITBM / SPM, knowledge of Business Rules, Client Scripts, Script include, Workflow designer, Table/Form creation, and email alerts configuration, as well as proficiency in JavaScript, HTML5, Jelly, jQuery, and AngularJS. Holding certifications as a ServiceNow Certified Implementation Specialist and Systems Administration Certified is mandatory. Experience with ITBM / SPM and proven consulting experience in leading the development and delivery of ITBM / SPM solutions in client environments are crucial mandate skills for this role. Additionally, being a Certified System Administrator, holding CIS-ITSM & ITBM / SPM CIS certification(s), and having experience with ServiceNow - SaaS are highly desirable qualifications. Join us at Wipro to be part of a reinvented world where constant evolution and reinvention are encouraged. We are seeking individuals inspired by the opportunity to evolve themselves, their careers, and their skills in a dynamic environment. Embrace the challenge of designing your own reinvention at Wipro and realizing your ambitions in a purpose-driven organization. Applications from people with disabilities are welcomed.,

Experience : 5+ Years (Platform + SPM) We are looking for an experienced ServiceNow Developer with strong expertise in Strategic Portfolio Management (SPM) (formerly known as ITBM/PPM), and a solid background in ServiceNow Platform development. Key Responsibilities Implement and manage all aspects of the SPM module, including: Idea, Demand, Project, Portfolio, Program, Cost Plan, Time Card, Resource Customize and configure ServiceNow components such as: Business Rules, Client Scripts, Script Includes, UI Actions, UI Policies, Notifications Build and enhance custom SPM solutions based on client needs. Perform integrations with external systems (especially SAP) using Scripted APIs. Lead the design, development, and deployment of SPM-related solutions. Ensure alignment with C.A.R (Centralized Application Repository) and compliance standards. Collaborate with cross-functional teams to deliver end-to-end solutions. Must-Have Skills 2-3 years of hands-on experience in SPM/ITBM/PPM module 2-3 years of ServiceNow Platform development experience Strong proficiency in JavaScript and integration techniques In-depth knowledge of: Idea, Demand, Project, Portfolio, Cost Plan, Time Card, Resource modules SPM Certification preferred Location This is a Bangalore-based opportunity (Work from Office only)

You will be responsible for developing and configuring solutions within the ServiceNow Strategic Portfolio Management (SPM) suite, implementing and optimizing modules such as Demand Management, Project/Program/Portfolio Management, Road mapping, and Time Tracking. Your role will involve collaborating with stakeholders to gather business requirements and translating them into functional/technical specifications. Leveraging ServiceNow platform capabilities to build custom applications, workflows, and automated processes will be a key aspect of your responsibilities. Additionally, you will create and maintain dashboards, reports, and Performance Analytics indicators to track portfolio KPIs. Integration of ServiceNow with external tools using REST/SOAP APIs and Integration Hub will also be part of your duties. Conducting unit testing, troubleshooting, and performance tuning for implemented solutions will be essential to ensure the efficiency of the platform. Compliance with platform best practices, governance standards, and policies is crucial. Your role will also involve providing ongoing support and enhancement of the ServiceNow SPM environment. Skills and Experience Requirements: - 5+ years of hands-on experience with ServiceNow Strategic Portfolio Management (SPM) or PPM. - 5+ years of experience developing on the ServiceNow Platform (Glide, Client Scripts, UI Policies, Script Includes, etc.). - Experience with Agile/SAFe frameworks and related ServiceNow modules. - Strong understanding of ITSM, ITBM, and CMDB integrations as they relate to SPM. - Proven track record of working with ServiceNow Flow Designer, Automated Test Framework (ATF), and Service Portal. - Experience with custom app development, data imports, and scoped applications. - Familiarity with Performance Analytics, Dashboards, and executive reporting. Skills and Certifications: - Experience with ServiceNow Tokyo, Utah, or later versions. - ServiceNow Certified System Administrator (CSA) and ServiceNow SPM/PPM Implementation certification preferred. - ITIL v3 certification. - Excellent analytical and problem-solving skills. - Excellent verbal and written communication skills. - Strong presentation development and Customer Presentation skills. - Successful teamwork experience & demonstrated leadership abilities.,

As a ServiceNow Architect at InfoBeans, you will lead the design and architecture of ServiceNow solutions encompassing ITSM, ITBM, HRSD, GRC, and other modules. Your primary responsibility will be to develop scalable, flexible, and sustainable ServiceNow architectures aligning with business objectives. You will design solutions that seamlessly integrate with existing enterprise systems, offering technical leadership and guidance to development teams to ensure best practices in implementation, coding, and configuration. Collaborating with business stakeholders, you will gather requirements, analyze needs, and translate them into technical solutions. Conducting technical workshops and training sessions for teams and stakeholders will be crucial for successful implementation. You will oversee the end-to-end implementation of ServiceNow solutions, including custom applications and integrations, ensuring successful integration with other enterprise systems while managing and resolving complex technical issues. Establishing and enforcing governance around ServiceNow platform usage, you will ensure compliance with standards and best practices. Developing and maintaining architectural documentation, conducting regular reviews and audits of the platform to optimize scalability, and engaging with key business and IT stakeholders to align IT and business strategies will be part of your responsibilities. Acting as a trusted advisor, you will provide insights and recommendations on how ServiceNow can address business challenges. In this role, you will enjoy a competitive package, work in an open workspace with smart team members, and have ample opportunities for professional and personal growth. You will be part of a learning culture that values teamwork, collaboration, diversity, and rewards excellence, compassion, openness, and ownership. To excel in this position, you should bring extensive experience in designing and implementing ServiceNow solutions, particularly in ITSM, ITBM, HRSD, and GRC modules. Your expertise in ServiceNow integrations using REST, SOAP, and other APIs, coupled with a strong understanding of ITIL, Agile, and IT service management frameworks, will be essential. Proficiency in ServiceNow development, scripting, configuration, and customization, along with knowledge of ServiceNow platform capabilities and data models, will be advantageous. Your leadership and team management skills, certifications in relevant areas, and the ability to guide and mentor junior team members are also desired.,

Experience in ServiceNow development, SPM, ITBM. Strong SPM Certified with proven experience in handling all aspects of SPM module ( Idea, Demand, Project, Cost ( cost plan,spend, budget etc), Portfolio, program,Time Card ), knowledge of C.A.R

Key Responsibilities: Successfully plan execute monitor control and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform Perform development and configuration of a variety of areas including but not limited to Incident Service Catalog Problem Change Knowledge Asset Management Configuration Management CMDB Reporting Agent Workspace and Employee Center Create configure and write advanced scripting in Business Rules Script Includes REST API UI Policies Client Scripts ACL s Notifications UI Pages UI Macros and SLAs OLAs Integrations knowledge using REST SOAP Hands on Experience on Service Portal Hands on Experience on Performance Analytics Have knowledge on workflow build or modify workflows and or Flow Designer based on the requirements Provide technical support assistance to diagnose and resolve issues and troubleshoot complex how to questions Define complex application development administration and programming standards Works collaboratively with peers to coordinate the overall delivery of technology solutions to the business groups Support and create any necessary project documentation that relates to evidencing our requirements Documenting our processes and procedures and supporting the creation of solution and operations documents Experience in implementation of ServiceNow HAMPro SAMPro Discovery Integration Hub is an added advantage You will explore the alternatives to the recommended solutions based on research that includes literature surveys information available in public domains vendor evaluation information etc and build POCs You will create requirement specifications from the business needs define the to be processes and detailed functional designs based on requirements You will support configuring solution requirements on the products understand if any issues diagnose the root cause of such issues seek clarifications and then identify and shortlist solution alternatives You will also contribute to unit level and organizational initiatives with an objective of providing high quality value adding solutions to customers If you think you fit right in to help our clients navigate their next in their digital transformation journey this is the place for you Technical Requirements: Primary skills Technology Infra ToolAdministration ITSM ServiceNow Technology Infra ToolAdministration ITSM ServiceNow CSM Technology Infra ToolAdministration ITSM ServiceNow HRSD Technology Infra ToolAdministration ITSM ServiceNow ITAM Technology Infra ToolAdministration ITSM ServiceNow ITBM Technology Infra ToolAdministration ITSM ServiceNow ITOM Additional Responsibilities: 1 to 2 years of experience as ServiceNow Developer implementation role Good knowledge of ServiceNow and ITIL Understanding Scrum Methodology Strong engagement communication and facilitation skills ServiceNow Certified System Administration Preferred Skills: Change Management,ITSM->Service Now,Tools->Service Now->ServiceNow-ITOM,Tools->ServiceNow/SNOW

Role & responsibilities: 5-8 years of experience in developing on the ServiceNow platform. Experience with ServiceNow modules such as ITSM, ITOM, ITBM, HRSD, or other related modules. Proven experience in developing ServiceNow applications, including custom workflows, UI policies, business rules, and client scripts. Experience with JavaScript, AngularJS, HTML, CSS, and other web technologies. Familiarity with REST/SOAP API integrations. Certifications: ServiceNow Certified Application Developer (preferred). ServiceNow Certified System Administrator (preferred). ITIL v3/v4 certification (a plus). Skills and Competencies: Strong understanding of ServiceNow best practices and standards. Proficiency in scripting languages (JavaScript, Glide, etc.). Strong problem-solving skills and ability to work under pressure. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong organizational skills and attention to detail.

The Senior Software Developer role at firstsourc in Hyderabad, IN involves developing strategic solutions for new services and functionality. You will design software, participate in programming, testing, and documentation throughout the Software Development Life Cycle (SDLC). Effective communication with the team, organization, and external vendors is essential for this position. Your primary responsibilities will include working with IT teams to implement future automations, integrating additional ServiceNow modules, and architecting ServiceNow automation along with integration with existing systems like Active Directory. You should have hands-on experience with REST API integration, different ServiceNow integration methods, and a strong understanding of Flow Designer. Knowledge of various ServiceNow modules such as Incident Management, Change Management, Service Catalog, and CMDB is crucial. Additionally, you will be responsible for implementing SAM Pro and HAM for clients, installing and configuring software products from ServiceNow, conducting workshops with clients, developing custom software solutions, and customizing ServiceNow applications focusing on the CSM module. You will also support the design and implementation of a platform operating model, create reports, gather requirements, and configure Service Operations Workspace. As a Senior Software Developer, you are expected to collaborate with team members, provide peer leadership, conduct project tracking activities, recommend modifications to existing processes, and identify ways to improve technical output. Proactive problem-solving, adherence to quality standards, compliance with regulations, and the ability to work independently on multiple projects simultaneously are key aspects of this role. The ideal candidate should have a Bachelor's degree in Computer Science with additional coursework in management or related fields, along with a minimum of 3+ years of software development experience. Proficiency in Windows and Unix operating systems, analytical skills, programming expertise, and excellent communication skills are essential for success in this position.,

As a ServiceNow Solution Architect, you will be responsible for leading the design, development, and implementation of ServiceNow solutions. With over 8 years of experience in the ServiceNow platform and ITSM/ITBM implementations, you will leverage your expertise to translate business requirements into scalable technical solutions. Your key responsibilities will include engaging with clients to understand their needs, designing end-to-end ServiceNow solutions encompassing ITSM, ITBM, CMDB, HRSD, and custom applications. You will provide effort estimations, define scope, recommend development methodologies, create technical design documents, and manage user stories and training materials. Additionally, you will lead and mentor global development teams, ensuring timely delivery and quality assurance. You will oversee technical reviews, end-user training, stakeholder reporting, and manage escalations to ensure alignment with project goals, timelines, and budgets. Configuring and customizing various modules and developing integrations using REST/SOAP APIs will be part of your responsibilities. Your strong experience in ServiceNow development, including JavaScript, REST/SOAP, and scripting, coupled with a proven track record in ITSM, ITBM, CMDB, and orchestration implementations will be invaluable. Your problem-solving skills, effective communication, stakeholder management, and knowledge of best practices in ServiceNow architecture and implementation will set you up for success. Preferred certifications such as ServiceNow Certified Implementation Specialist (CIS), ServiceNow Certified Application Developer (CAD), ServiceNow Certified System Administrator (CSA), and ITIL v3 Foundation will be advantageous. Experience with Agile methodologies and tools, along with a Certified Scrum Master (CSM) certification, will be beneficial in this role. If you are a proactive and experienced ServiceNow Solution Architect looking to make a significant impact in the IT industry, we encourage you to apply for this full-time position available in Mumbai, Pune, Noida, Bangalore, Chennai, or Hyderabad.,

As a Senior Associate at PwC, you will be part of a team of problem solvers, assisting in solving complex business issues from strategy to execution through the utilization of Data, Analytics & Insights skills. Your responsibilities at this level include: - Using feedback and reflection to enhance self-awareness, capitalize on personal strengths, and address areas for development. - Demonstrating critical thinking and the capability to bring structure to unstructured problems. - Reviewing ticket quality and deliverables, providing status reports for projects. - Ensuring adherence to SLAs, with experience in incident management, change management, and problem management. - Reviewing your work and that of others for quality, accuracy, and relevance. - Knowing when and how to utilize available tools for various situations and being able to explain the rationale behind those choices. - Seeking and embracing opportunities that expose you to different situations, environments, and perspectives. - Being flexible to engage in stretch opportunities and assignments. - Communicating straightforwardly and structuredly to influence and connect with others effectively. - Reading situations adeptly and adjusting behavior to cultivate quality relationships. - Upholding the firm's code of ethics and business conduct. - Collaborating in a team environment involving client interactions, workstream management, and cross-team collaboration. - Being a good team player, taking on cross-competency work and contributing to COE activities. - Managing escalations and risks effectively. In this role, the primary skill required is expertise in ServiceNow ITSM, HRSD, ITOM, ITBM, CMDB, ATF, and Javascript. Secondary skills include proficiency in Reporting, Selenium, Java, Cucumber, Azure DevOps, and Git. As a Data Analyst, you are expected to have: - Minimum 5 years of hands-on experience with ServiceNow applications like GRC/IRM, ITSM, ITBM. - Minimum 5 years of practical experience with ITIL and ITSM modules. - Ability to comprehend complex business and functional requirements. - Superior analytical skills to analyze user, functional, and technical requirements. - Proficiency in deriving test scenarios from business requirements and writing detailed test cases based on user scenarios. - Understanding of analyzing test execution results and creating appropriate test metrics. - Familiarity with the defect management process and ServiceNow Test Management. - Knowledge of automation testing concepts and hands-on experience with ServiceNow ATF. - Capability to enhance automation scripts for building a regression suite. - Understanding of software testing techniques and strategies, including Mobile Testing. - Knowledge of various Test Management and Defect Management tools. - Excellent analytical skills and problem-solving abilities. Certifications in ServiceNow (CSA, ITIL, ATF) and ISTQB Certification are considered nice-to-have qualifications. Soft skills required include exceptional written and verbal communication skills, strong problem-solving abilities, autonomy and effective collaboration within diverse teams, proactive mindset focused on continuous improvement in quality assurance processes, and adaptability to manage multiple priorities in dynamic, fast-paced environments.,

Responsibilities: Develop and modify ServiceNow workflows, forms, lists, business rules, script includes, UI components Provide solutions through configuration and customization including, but not limited to: user interface, workflow administration, reports, data imports, integration, custom scripting and third-party software integrations by applying best practices Review and analyze the effectiveness and efficiency of existing configuration and workflows to develop strategies for improving or further integrations leveraging ServiceNow Develop requirements, craft and execute test plans, administer ServiceNow and serve as tier 2 support Identify ServiceNow system deficiencies and recommend solutions Participate in creating and developing standards, best practices, support guidelines and procedures Partner with integrations subject matter expert to use MID servers, APIs, web services, email and other relevant technology to integrate tools with the ServiceNow platform. Research new feature enhancements and functionalities from ServiceNow Expand and Implement other ServiceNow modules catering the entire Enterprise Service Management spectrum Preferred Qualifications: 10+ years of hands on experience developing and configuring on the ServiceNow Platform ITIL foundations certification Minimum 5 years of experience in ServiceNow configuration & administration with strong understanding of ServiceNow platform and PaaS model with relevance to ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, SFTP, and MID servers. Experience leveraging ServiceNow codeless technologies Flow Designer and Integration Hub Certified ServiceNow Administrator and Certified Implementation Specialist in one module (ITSM, ITOM, CSM, ITBM, HR) Experience with CMDB, and integration with other external tools Experience with Service Portal, Request Catalog and Automations across the ServiceNow platform Knowledge of AI and ML Capabilities Understanding of working with Web technologies such as SOAP, JSON, XML and Web Services Experience with ITOM modules (Orchestration, Service Mapping, Event Management and Discovery) Software development experience with one or more general purpose programming languages including but not limited to: Java, Python, JavaScript, JS Libraries and Framework Solid team player with a "can do” attitude Extremely organized with strong time-management skills Ability to contribute to and lead projects following Agile or Scaled Agile methodologies Process and detail oriented, analytical and inquisitive Ability to deliver solutions to improve and automate complex and/or critical business processes Strong professional and interpersonal skills including creative problem solving, effective written and verbal communications, planned and organized coordination of cross functional teams, acute attention to detail and quality, and driven with the ability to self-manage. Ability to effectively prioritize and execute Ability to maintain stability under pressure and be flexible and willing to modify plans and behavior when necessary Ability to multi-task across project/initiatives and deliver according to time commitments

As an experienced ServiceNow Application Developer, you will play a crucial role in supporting and implementing ServiceNow solutions for Sourcing & Procurement Operations, Hardware and Software Asset Lifecycle. Your responsibilities will involve designing, building, and customizing platform applications while collaborating with a team of ServiceNow developers and administrators across different locations. Your technical expertise in development and in-depth knowledge of ServiceNow modules will be essential to ensure the efficient operation and continuous enhancement of the ServiceNow platform. Your primary responsibilities will include customizing and extending platform modules to meet business application needs, designing and developing new ServiceNow applications and services, and driving the adoption of ServiceNow services within the organization. You will also assist in incident resolution, provide guidance to System Administrators, and take ownership of complex business requirements to drive them to completion. In addition to your day-to-day tasks, you will be expected to identify and implement opportunities for automation and process optimization within ServiceNow workflows. Staying updated on ServiceNow product developments, industry trends, and best practices will be crucial to recommending and implementing improvements within the platform. To be successful in this role, you should possess a Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience), along with at least 4 years of experience in professional software development and 2 years of experience in ServiceNow platform development. Deep knowledge of ServiceNow modules such as ITSM, ITAM, ITBM, and Service Catalog, proficiency in scripting languages like JavaScript and Glide API, and experience with ITIL framework processes are also required. Preferred certifications for this role include ServiceNow Certified Application Developer (CAD), ServiceNow Implementation Specialist Certifications (e.g., ITSM, HAM, VR), and ITIL v3 or ITIL v4 Foundation Certification. Strong problem-solving skills, effective communication abilities, the capacity to manage competing priorities, and a positive attitude with a collaborative approach are essential soft skills for this position. If you are a proactive individual with a passion for innovation, a drive for continuous improvement, and the ability to thrive in a fast-paced environment, we invite you to apply for this role and be part of our dynamic team dedicated to delivering excellence in ServiceNow application development. Job ID: R-774866,

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. As a Service Now Manager at EY, your role will involve leading a group in the Service Now Practice, providing directions and strategies to grow the firm's Service Now footprint, managing large and complex Service Now implementations, product development, and sales enablement. This is a global role that requires experience in working with large global teams spread across multiple geographies. Your responsibilities will include leading sales and pre-sales work in Service Now, responding to client proposals, participating in orals, and helping grow the Service Now business. You should have in-depth knowledge and understanding of the Service Now Partner ecosystem, licensing model, and platform management models. Additionally, you will be responsible for designing and developing large solutions combining the Service Now platform, automation, and workflow capabilities for EY customers. In this role, you will lead an offshore team in all Service Now modules like ITSM, ITOM, ITBM, HRSD, and Sec Ops, covering blueprint, design, configuration, build, and roll-out phases. You will need to have knowledge and experience of both the functional and technical aspects for successful implementation, working closely with various stakeholders such as business, process leads, and the offshore team. To be successful in this role, you should have 10 to 15 years of relevant experience, preferably from a top-tier Global System Integrator. Additionally, you should hold at least two Service Now Implementation Certifications, ITIL Intermediate, COBIT, and/or TOGAF certifications, Agile and Scrum Master certifications, as well as a PMP certification. Your role will also involve contributing to people-related initiatives, including recruiting, retaining, and training staff, as well as maintaining an educational program to continually develop the personal skills of all staff. You will be expected to perform an appropriate role in business development, such as pre-sales, internal engagement, and knowledge management. Join EY in building a better working world, where diverse teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. Working across various areas including assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.,

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself and a better working world for all. As a Service Now Manager, you will lead a group in the Service Now Practice, providing directions and strategies to grow the firm's Service Now footprint. This role involves managing large and complex Service Now implementations, product development, and sales enablement. You will operate on a global scale, working with large global teams spread across multiple geographies. Requirements: - Lead sales and pre-sales work in Service Now, respond to client proposals, participate in orals, and help grow the Service Now business. - In-depth knowledge and understanding of the Service Now Partner ecosystem, licensing model, and platform management models. - Design and develop large solutions combining the Service Now platform, automation, and workflow capabilities for EY customers. - Lead offshore teams in all Service Now modules like ITSM, ITOM, ITBM, HRSD, Sec Ops, spanning blueprint, design, configuration, build, and roll-out phases. - Functional and technical expertise for successful implementation, collaborating closely with stakeholders like business, process leads, and offshore teams. - Propose and deliver projects aligned with agreed objectives to EY customers and/or internal stakeholders. - Build strong internal relationships within the firm and with other services across the organization. - Develop people through effective supervision, coaching, and mentoring. Conduct performance reviews and provide performance feedback for staff. - Contribute to people-related initiatives such as recruiting, retaining, and training. - Maintain an educational program to continually develop the personal skills of all staff. - Engage in business development activities, including pre-sales and practice development. - Minimum 10 to 15 years of relevant experience, preferably from a top-tier Global System Integrator. Additional Skills Requirements: - At least two Service Now Implementation Certifications. - ITIL Intermediate, COBIT, and/or TOGAF certifications. - Agile and Scrum Master certifications. - PMP certification. Join EY to be a part of building a better working world, creating long-term value for clients, people, and society while building trust in the capital markets. With diverse teams in over 150 countries, EY provides trust through assurance and helps clients grow, transform, and operate across assurance, consulting, law, strategy, tax, and transactions. EY teams ask better questions to find new answers for the complex issues facing our world today.,

As an Australian born company with over 350 dedicated staff across multiple countries, we take pride in our multi-award-winning business achievements. We have been recognized as the Asia Pacific & Japan ServiceNow Elite partner of the year for consecutive years, showcasing our commitment to excellence. Our success is rooted in a people-first culture that values trust-based leadership, continuous innovation, and providing opportunities for personal and professional growth. At our company, we focus on enterprise service management, digital transformation, customer experience, IT transformation, employee service experience, and integrated risk management. Our organizational values include a supportive learning environment, innovation, and a dedication to helping our employees explore new challenges and opportunities. In this role, you will work with a diverse customer base across various industries and sizes, engaging with clients ranging from commercial to enterprise level. Successful candidates will possess excellent ServiceNow development skills and the ability to adapt quickly to different contexts and customer needs. Key responsibilities include participating in client workshops, gathering requirements, designing solutions, and implementing technical best practices to deliver successful outcomes for our customers. You will be involved in process improvement, automation, and mentoring junior professionals to enhance their capabilities. To excel in this role, you should have a minimum of 3+ years of experience in ServiceNow design and development within a client-facing environment. Proficiency in various ServiceNow modules beyond ITSM, system integrations, and backend/front-end technologies is essential. Additionally, holding relevant certifications such as ServiceNow CSA + CIS ITSM and ITIL Foundation Certified is required. If you are a proactive, analytical problem-solver with a passion for technology and a desire to grow professionally, we encourage you to apply for this exciting opportunity to join our dynamic team and contribute to our continued success.,

The Senior Software Developer position involves developing strategic solutions for new services and functionality. You will design software and actively participate in programming, testing, and documentation throughout the Software Development Life Cycle (SDLC). Effective communication with the team, organization, and external vendors is a key aspect of this role. Your primary responsibilities will include collaborating with IT teams to implement future automations, integrating ServiceNow modules, and architecting ServiceNow automation, scripting, and integration with existing systems like Active Directory. You should have hands-on experience with REST API integration and other ServiceNow integration methods, along with a strong understanding of Flow Designer. Additionally, knowledge of ServiceNow modules such as Incident Management, Problem Management, Change Management, and others is essential. In this role, you will be responsible for implementing SAM Pro and HAM for clients, conducting workshops to showcase the value of solutions, developing custom software solutions, customizing ServiceNow applications, and supporting the planning and training of internal clients. Collaboration with team members, peer leadership, and adherence to quality standards and procedures are also key aspects of the position. To be successful in this role, you should have a Bachelor's degree in Computer Science or a related field, along with a minimum of 3+ years of software development experience. Proficiency in programming, software engineering standards, Windows and Unix operating systems, and excellent communication skills are necessary. You must also demonstrate strong analytical skills, ingenuity, and the ability to work independently on multiple projects simultaneously.,

ITIL Foundation Certification ServiceNow Developer Certification ITSM, ITBM, ITOM, HR Case modules Proven exp. designing & implementing Service Portal solutions & custom widgets Develop & configure solutions within the ServiceNow platform Required Candidate profile Support issues & contribute to system stability Develop system integrations & process automation Confi. UI elements such as pages, macros, notifications, dashboards Participate in Agile development

About Us: We are an Australian born company with over 350 dedicated staff spread across Australia, India, Singapore, Hong Kong, and the Philippines. Our success stems from being recognized as the Asia Pacific & Japan, ServiceNow Elite partner of the year in 2019, 2020, and 2021. We prioritize a people-first culture characterized by trust-based and caring leadership, a supportive learning environment, continuous innovation, and providing opportunities for personal and professional growth. Our expertise lies in enterprise service management, digital and business transformation, Customer Experience, IT Transformation, Employee Service Experience, Integrated Risk Management, Innovation, and Organisational Change Management practices. Role Summary: As a key player in our multi-award-winning business, you will engage with various clients from commercial to enterprise settings, requiring a seamless ability to switch context and customers effortlessly. Your role will demand excellent ServiceNow Development skills, technical proficiency, and a proactive, pragmatic approach to delivering successful outcomes for our diverse customer base. You will be encouraged to explore new areas of growth and to enhance your consulting capabilities with the support of mentors, peers, and leaders. Main Responsibilities: - Participate in client workshops, requirement gathering, and solution provision. - Assist in functional and technical design workshops, including design specifications based on out-of-the-box functionality/customer requirements. - Contribute to process improvement automation and risk management. - Implement and deliver client solutions while adhering to ServiceNow technical best practices. - Act as an individual contributor or as part of a team on client engagements, guiding junior professionals. - Hands-on technical delivery of cost-effective ServiceNow solutions using various technical skills. - Ensure technical deliverables to customers are of high quality, on time, and deliver valued outcomes. - Mentor, provide feedback, and support other team members in new activities and product understanding. Skills Matrix: - Minimum of 3+ years" experience in ServiceNow Design and Development in a client-facing role. - Hands-on experience in various ServiceNow modules beyond ITSM. - Administration of ServiceNow instances, security management, workflow development, and integration with third-party applications/systems. - Integration of ServiceNow with other applications using Web-Services APIs. - Proficiency in scripting and front-end technologies. - Experience across multiple ServiceNow releases and Agile project methodologies. Qualifications & Certifications: - IT Degree or relevant tertiary education in Computer Science. - ServiceNow CSA + CIS ITSM certification. - ITIL Foundation Certified. Bonus Points: - Additional ServiceNow certifications. - Exposure to/general understanding of ServiceNow licensing.,

Position : Servicenow Location : Bangalore Experience: 3yrs 8yrs Notice : Immediate Responsibilities : The ServiceNow Developer is responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond Ideal candidate should have good design knowledge and be willing to research new solutions based on the requirements Development of ITSM & other modules (GRC, SECOPS, HRSD, CSM, ITBM) in ServiceNow Platform. Always follow best development practices during support/development. Support other developers in their work to integrate existing systems with Service Now Support business process owners in configuring the platform Strong expertise in Design, Development and Integration of ServiceNow in ITSM, CSDM, ITOM, Knowledge Management, GRC, SECOPS, HRSD, CSM, ITBM, Reporting/Analytics, Custom application. Should be proficient to provide functional and Technical insight Knowledge in Web Technologies (XML, HTML, JAVA Script, etc.) Will be an added advantage Exposure to ITIL Framework, IT Management Tools Strong verbal communication skills and ability to Establish a rapport with clients and colleagues Strong organizational and analytical skills Exceptional Interpersonal Skills & Ability to work Independently and with a team Ability to flexible to stretch and learn new Technologies/process whenever necessary Ability to work in second shift in India when required Requirement: Candidate should have the ability to perform in a dynamically changing environment Should have prior working experience in ServiceNow tool Very strong and established track record of managing complex ITSM tool deployment involving multiple stakeholders and team members Ability to work under pressure and handle crunched timelines Excellent verbal/written communication, collaboration, analytical and presentation skills to lead an environment driven by customer service and teamwork Must be able to set goals and participate in strategic initiatives for a team; and foster the development of high-performance teams and interface with all levels of the organization. Must-Have Certifications Certified System Administrator (Desired) ITIL Certifications (desired) Other Service-Now Certifications (Preferred) Scrum master (Preferred) Consistently engage with the clients, interpret their requirements, staff projects while managing the communication flow throughout Excellent attention to details, ability to multitask, and effective time management skills Knowledge of web-based development languages; specifically JavaScript, Ajax Exposure of ITSM Framework and ITIL Excellent Communication Skills

As a ServiceNow Developer/Admin at LSEG, you will be a key player in the ambitious digital transformation program aimed at digitizing the enterprise Global Business Services on the ServiceNow platform. Reporting to the Senior Manager, Enterprise Service Management (ESM) Platform, you will be responsible for configuring, customizing, and maintaining the ServiceNow platform to ensure alignment with business requirements and provide ongoing support and enhancements throughout the project lifecycle. Your primary responsibilities will include overseeing the administration and maintenance of the ESM platform, configuring and customizing ServiceNow applications and modules, and providing continuous support for the platform to ensure smooth operation and minimal downtime. Collaboration with senior developers and business analysts will be crucial to understand technical solutions and translate business requirements into effective ServiceNow solutions. To excel in this role, you should have at least 3 years of hands-on experience with ServiceNow, showcasing expertise in configuration, customization, and administration of the ESM platform. You will be involved in developing and implementing new ServiceNow applications, solving platform-related issues, designing workflows and automation, managing integrations with other systems, and ensuring high system performance and reliability. Adherence to coding standards, change management best practices, and industry performance optimization guidelines will be expected. Preferred skills include experience with ServiceNow ITSM, ITOM, ITBM modules, Agile methodologies, and performance tuning of the ServiceNow platform. Holding an ITIL Foundation Certificate and ServiceNow certifications like System Administrator and Application Developer will be advantageous. In addition to technical skills, you will play a pivotal role in delivering training and support to end-users and stakeholders to ensure effective use of the ServiceNow platform. Your work will contribute to LSEG's vision for a fully digitized organization and help drive sustainable economic growth. Joining LSEG means being part of a global, dynamic organization with a commitment to diversity, collaboration, and sustainability. You will have the opportunity to work in a creative culture that values new ideas and supports individual growth. LSEG offers a range of benefits and support, including healthcare, retirement planning, and wellbeing initiatives, to help you thrive in your role. As a ServiceNow Developer/Admin at LSEG, you will be at the forefront of digital transformation, working with a diverse team to drive financial stability, empower economies, and create sustainable growth.,

Servicenow Developer with administration and implementation experience of ServiceNow modules to meet the business needs. Resource with in depth of understanding of the ITIL processes and sound knowledge on platform features with rich hands-on with administration activities Responsibilities Provide support and maintain the platform/Tools as per the agreed service levels (Available, Stable, Performant, Usable and Maintainable) Servicenow tooling Perform implementation tasks, including configuration, integration, testing, requirements analysis and solution design Worked on full-scale implementation of atleast 2 Servicenow modules (ITSM/FSM/ITBM/HAM/HRSD/) Design, develop and configure out of the box workflows, forms, scripts and create / maintain custom objects to meet business requirements using agile methodologies Facilitate workflow enhancements to the ServiceNow application including automation and/or additional self-service features and functions Create and configure Business Rules, Client Scripts, UI Policies, UI Actions and ACLs Understand the business needs and rapidly prototype new solutions Good hands on experience on ServiceNow integration with other application/system Using SOAP, REST, JSON As part of Ombuds, Work with end users to resolve support issues within ServiceNow Take active part in platform upgrades (impact analysis, identify upgrade path, realize) Proactively work on limiting the customizations, demo the useful features, optimize license/support costs Extensive experience in creating/adapting ServiceNow reports and dashboards Identifies opportunities for asset reuse that reduces overall solution cost and development time