Servicenow Developer

JD for Servicenow Professionals

Location: Pune/Bangalore

Job Summary:

We are seeking a highly skilled Lead ServiceNow Developer with extensive experience in plugin integrations to join our team. The ideal candidate will have a strong background in ServiceNow development, customization, and implementation, with a focus on integrating third-party plugins and applications. This role requires expertise in ServiceNow architecture, scripting, and best practices to drive automation and efficiency within the organization.

Experience: 8-10 years of hands-on experience with ServiceNow, with at least 3-4 years in a technical lead role. Strong experience in managing and implementing CMDB, ServiceNow integrations, and ITSM modules.

Key Responsibilities: -

- Analyze business requirements and translate them into scalable and efficient ServiceNow solutions.

- Develop, configure, and customize ServiceNow applications, including workflows, business rules, UI policies, and client scripts.

- Perform integration of ServiceNow with external applications and third-party tools using APIs, MID servers, and web services.

- Evaluate, install, and configure ServiceNow plugins to enhance system capabilities.

- Troubleshoot and resolve complex technical issues related to ServiceNow platform and integrations.

- Provide technical leadership and mentorship to junior developers and team members.

- Ensure compliance with ServiceNow best practices, security standards, and governance policies.

- Conduct performance tuning and optimization of ServiceNow applications. - Stay updated with the latest ServiceNow releases and recommend upgrades or enhancements. Skills: - Strong knowledge of ServiceNow modules ITSM is must and any two modules our of ITOM, HRSD, SecOps, and CSM.

- Hands-on experience with ServiceNow scripting (JavaScript, Glide APIs, Business Rules, Script Includes, etc.).

- Expertise in integrating ServiceNow with third-party systems using REST/SOAP APIs, MID Servers, and web services. - Experience with ServiceNow Flow Designer, Integration Hub, and Orchestration. - Strong understanding of ServiceNow architecture, data model, and performance optimization techniques. - Familiarity with ServiceNow UI/UX customization, including Portal development. - ServiceNow Certified System Administrator (CSA) and Certified Application Developer (CAD) preferred.