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Remote

Job Type

Contractual

Job Description

Job Title: ServiceNow Developer (Consultant)


Location: Remote

Shift Timing: 1:30 PM – 9:30 PM IST (UK Business Hours)

Availability: Immediate

Experience Required: 5+ Years


About the Role


We are seeking an experienced and proactive ServiceNow Developer for a consulting engagement focused on delivering robust ServiceNow implementations and enhancements. You will work closely with cross-functional teams to analyze business needs and deliver scalable solutions on the ServiceNow platform. This is a remote role, aligned to UK shift timings (1:30 PM – 9:30 PM IST), and requires immediate availability.


Key Responsibilities


Collaborate with stakeholders to gather and analyze business requirements and translate them into functional ServiceNow workflows and automations.


Design and build scalable, efficient, and secure ServiceNow solutions using the platform’s full capabilities.


Configure and customize core modules including ITSM, CSM, and CMDB, aligning with best practices.


Develop and manage forms, UI policies, business rules, notifications, and catalogs for enhanced usability and performance.


Utilize server-side scripting (e.g., Business Rules, Script Includes) and client-side scripting (e.g., Client Scripts, UI Actions, UI Pages) using GlideAjax.


Build and manage integrations with third-party systems using REST APIs, Flow Designer, and Integration Hub.


Troubleshoot and resolve platform issues proactively, ensuring system reliability and performance.


Develop and maintain custom reports, dashboards, and performance analytics to support business insights.


Conduct code reviews and incorporate automated testing wherever applicable.


Maintain comprehensive documentation of workflows, configurations, and integration designs.


  • Stay updated with the latest ServiceNow releases and share knowledge to enhance platform usage and team proficiency.

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