Company Description Argus Consulting (India) is a software consulting service firm with a focus on hi-tech technologies, including cloud-based technologies. They specialize in providing innovative solutions to meet the needs of their clients in the technology sector. Role Description We are looking for a Senior Technical Lead – Automation Expert with deep expertise in Java , Selenium , and automation frameworks integrated into CI/CD pipelines . You will lead a team of test automation engineers, design scalable automation strategies, and ensure delivery of high-quality, testable software in fast-paced Agile environments. Key Responsibilities: Lead the design, development, and implementation of robust and reusable test automation frameworks using Java and Selenium WebDriver . Architect and integrate test automation with CI/CD pipelines (e.g., Jenkins, GitLab CI, Azure DevOps). Mentor and guide automation engineers in writing maintainable and scalable test code. Collaborate with developers, QA, DevOps, and product teams to ensure seamless automation coverage across all stages of SDLC. Define test strategies and ensure adequate coverage through unit, integration, UI, API, and regression testing. Own the quality metrics , test execution dashboards, and defect management across sprints/releases. Evaluate and integrate test management and reporting tools like TestNG, Allure, ExtentReports, or Cucumber. Investigate test failures and system anomalies to root cause, ensuring resolution and knowledge transfer. Drive continuous improvement in automation practices and framework scalability. Required Skills & Qualifications: 8+ years of experience in software quality engineering with strong hands-on Java development. Proven expertise in Selenium WebDriver , TestNG/JUnit , and Maven/Gradle . Experience designing and building custom automation frameworks from scratch. Solid experience with CI/CD tools : Jenkins, GitHub Actions, GitLab CI/CD, Azure DevOps, or similar. Proficiency in REST API automation using tools like RestAssured or Postman (test scripting). Strong working knowledge of source control tools (Git) and code branching strategies. Experience in containerized environments (Docker) and cloud platforms (AWS, GCP, or Azure). Strong understanding of Agile methodologies (Scrum/Kanban) and testing lifecycle. Excellent analytical, troubleshooting, and communication skills. Show more Show less

Company Description Argus Consulting (India) is a software consulting service firm with a focus on hi-tech technologies, including cloud-based technologies. Role Description We are seeking a highly experienced Salesforce CPQ Business Analyst to join our team and lead the requirements gathering, solution design, and implementation support for our Salesforce CPQ platform. The ideal candidate will have a deep understanding of Salesforce CRM, CPQ processes, and quote-to-cash (QTC) business workflows. You will act as a critical liaison between business stakeholders, Salesforce developers, and cross-functional teams to ensure scalable and efficient CPQ solutions. Key Responsibilities: Collaborate with business stakeholders to gather, document, and analyze CPQ and Quote-to-Cash (QTC) requirements. Translate complex business needs into functional specifications for Salesforce CPQ implementations. Design scalable, user-centric CPQ processes including pricing, product configuration, discounting, and approvals. Drive the configuration, testing, and deployment of Salesforce CPQ solutions in collaboration with the technical team. Facilitate user acceptance testing (UAT) and training for end-users and support teams. Identify opportunities to optimize and automate business processes using Salesforce CPQ and related tools. Provide post-deployment support and enhancements based on feedback and evolving business needs. Support data migration, integration planning, and API coordination with third-party systems. Maintain deep knowledge of Salesforce platform capabilities, release cycles, and CPQ roadmap. Required Skills & Qualifications: 8+ years of experience as a Business Analyst, with at least 3+ years focused on Salesforce CPQ (Apttus or Salesforce native). Proven experience in end-to-end CPQ project implementations (requirement gathering through go-live). Strong knowledge of Salesforce Sales Cloud, CPQ, and QTC lifecycle. Ability to define complex pricing models, product bundles, and quote workflows. Excellent skills in business process modeling, functional documentation, and user story creation. Familiarity with Agile/Scrum methodologies and tools like Jira, Confluence, or Azure DevOps. Strong communication and stakeholder management skills. Experience with integrations involving billing, ERP, and eSignature platforms is a plus. Salesforce certifications preferred: Salesforce Certified CPQ Specialist Salesforce Administrator Salesforce Platform App Builder (optional) Nice to Have: Experience with DocuSign, Conga, Zuora, SAP, or NetSuite integrations. Knowledge of approval matrix setup and automated approval flows. Experience working with offshore development teams. Experience in multi-cloud Salesforce environments (Service Cloud, Experience Cloud). Show more Show less

Company Description Argus Consulting (India) is a software consulting service firm with a focus on hi-tech technologies, including cloud-based technologies. The company is dedicated to providing top-notch solutions to clients in the technology sector. Role Description We are seeking a skilled Salesforce Marketing Cloud Developer with deep knowledge of AMPscript and Marketing Cloud tools to develop and manage personalized, data-driven email marketing campaigns. You will be responsible for scripting, building, testing, and deploying dynamic marketing assets that support multi-channel campaigns and customer journeys. Key Responsibilities: Develop and manage dynamic email templates, content blocks, and campaigns using AMPscript , HTML/CSS , and Salesforce Marketing Cloud (SFMC) tools. Implement personalized content strategies using AMPscript and data extensions to drive engagement. Collaborate with marketing, CRM, and design teams to understand campaign requirements and translate them into scalable technical solutions. Build and manage journeys in Journey Builder , automations in Automation Studio , and email sends in Email Studio . Work with data extensions , filters, SQL queries, and segmentation logic to target the right audiences. Troubleshoot and optimize AMPscript and server-side scripts for performance and rendering issues. Ensure responsive design and cross-platform rendering of emails. Support QA, testing, and deployment of campaigns, journeys, and triggered sends. Required Skills & Qualifications: 3+ years of hands-on experience with Salesforce Marketing Cloud , especially Email Studio , Automation Studio , and Journey Builder . Strong proficiency in AMPscript and SSJS (Server-Side JavaScript). Deep understanding of email development, including HTML , CSS , and responsive design. Experience with data extensions , data modeling, and relational data in SFMC. Proficiency in SQL for SFMC data segmentation and queries. Understanding of CAN-SPAM compliance, deliverability best practices, and A/B testing. Ability to interpret marketing and CRM requirements into technical implementations. Nice to Have: Salesforce Marketing Cloud Developer certification. Experience integrating SFMC with Salesforce CRM (Sales/Service Cloud). Knowledge of REST/SOAP APIs for Marketing Cloud integrations. Familiarity with cloud pages and landing page scripting. Experience with campaign analytics and marketing automation KPIs. Show more Show less

Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall. Responsibilities We are seeking a proactive and detail-oriented Salesforce QA Automation Engineer to join our quality assurance team. The ideal candidate will be responsible for designing, developing, and executing automated test scripts to ensure the quality and reliability of our Salesforce applications. You will work closely with developers, business analysts, and product managers to understand requirements and ensure high-quality releases. Key Responsibilities: Design, develop, and maintain automated test scripts for Salesforce applications (Lightning, Apex, Visualforce, etc.). Perform functional, regression, integration, and end-to-end testing using automation tools. Work closely with developers and QA team members to debug issues and validate fixes. Implement test automation frameworks using tools like Selenium, Provar, TestNG, JUnit, or Cucumber . Utilize Salesforce-specific testing tools and frameworks such as SFDX, Apex Test Classes , and Provar . Maintain and manage test cases, test plans, and test data in tools like TestRail , JIRA , or Zephyr . Contribute to the CI/CD pipeline integration of automated tests (e.g., Jenkins, GitHub Actions, Azure DevOps). Identify test gaps and create strategies to improve test coverage and software quality. Required Qualifications: Bachelor’s degree in Computer Science, Engineering, or a related field. 3+ years of experience in QA automation , with at least 1–2 years testing Salesforce applications . Strong experience with test automation frameworks (Selenium, JUnit, TestNG, etc.). Proficiency in Apex testing , SFDX CLI , and Salesforce metadata APIs . Hands-on experience with API testing tools (e.g., Postman, REST Assured). Experience working in Agile/Scrum environments . Strong understanding of SDLC , QA methodologies, and best practices. Preferred Qualifications: Experience with Salesforce automation tools like Provar , Testim , or AutoRABIT . Salesforce certifications (e.g., Platform Developer I , Administrator , Salesforce QA Specialist ). Familiarity with CI/CD tools (e.g., Jenkins, GitLab CI, Azure DevOps). Basic knowledge of Java, JavaScript, or Python for scripting automated test cases. Strong analytical and problem-solving skills. Show more Show less

We are seeking a seasoned Salesforce Solution Architect with deep expertise in Revenue Cloud (CPQ, Billing) and OmniStudio (formerly Vlocity) to lead solutioning, architecture, and design for complex Salesforce-based enterprise implementations. The ideal candidate will collaborate with stakeholders, product owners, and technical teams to define robust solutions that enable scalable, future-proof digital transformation. 🛠️ Key Responsibilities: Lead end-to-end architecture and solution design on Salesforce Revenue Cloud (CPQ, Billing) projects. Architect and implement solutions using Salesforce OmniStudio components including FlexCards, OmniScripts, DataRaptors, and Integration Procedures. Translate business requirements into technical designs and oversee implementation across teams. Ensure architecture aligns with enterprise standards, scalability, and best practices. Provide hands-on guidance for configuration, development, and integration across Salesforce modules. Work closely with developers, admins, and QA to ensure quality delivery. Drive solution reviews, technical documentation, and architecture governance. Support pre-sales efforts with solution demos, effort estimation, and proposals (if applicable). ✅ Required Skills & Experience: 8+ years of Salesforce experience, with at least 3 years in Revenue Cloud (CPQ & Billing) . Strong hands-on experience with Salesforce OmniStudio (Vlocity) and its declarative tools. Deep understanding of Salesforce Sales Cloud, Service Cloud , and platform architecture . Solid knowledge of Apex, Lightning Web Components (LWC) , and Salesforce APIs. Experience in data modeling , integration design , and performance optimization . Proven ability to lead technical teams and manage stakeholder expectations. Salesforce Architect certifications (Application / System / Technical Architect) preferred. OmniStudio Developer or Consultant certification is a plus.

Ø Minimum of 12+ years of experience developing solutions in Oracle Fusion Cloud/EBS Ø Proficient in Oracle Technologies like OTBI, BIP/XML Publisher, SQL, PL/SQL, Oracle Reports Ø Worked on Integration Using Oracle Integration Cloud(OIC) Service or other integration tool. Ø Worked on Web Services (SOAP/REST). Ø Proven ability to integrate FIN/HCM with third party providers such as ADP, Mercer, etc. Ø Worked on Data Migration through FBDI (File based data import) Templates. Ø Experience in Data Loading/Conversions using HCM Data loader (HDL) and spreadsheet loaders. Ø Experience on Fusion ERP Technical Architecture and Finance/ SCM/ HCM modules e.g. GL, AP, AR, FA, CM, PO etc.. Ø Hands on experience working on the AIM Documentation writing Technical Specs, Test Script SIT UAT Code Review and Deployment and SDLC Change Management process Ø Must have Technical hands-on experience working on Full Implementation lifecycles of at least 2+ projects Ø Experience in application and SQL performance monitoring and troubleshooting Ø Knowledge of ITIL framework working in Development and Support projects Ø A highly motivated and energetic team player with excellent communication and interpersonal skills. Ø Experience using Oracle EBS open interface APIs, Oracle Reports, Oracle Forms Developer, Oracle workflow, XML Publisher. OAF will be an added advantage

Skills & Qualifications 10+ years of experience in Oracle Integration Cloud Services (OIC) with Oracle middleware Technologies Must have 5+ years of Oracle SOA Suite with OSB, BPEL technologies. Good experience with SOAP/REST Webservices, XML, WSDL and XSD. Experience with API design and management principles. Experience in SOAP, REST, DB, FTP, ERP connections in OIC. DB connection implementation in OIC orchestrated integration. Experience in monitoring, debugging of OIC integration and migration of OIC components. Understanding of Encryption and decryption in FTP connection and stage file activity is a plus, but not mandate. Experience of SQL and PLSQL. Deep knowledge of Oracle Fusion technical modules and components. Experience with RICEW components (Reports, Interfaces, Conversions, Extensions, Workflows) is a plus Good understanding of Oracle ERP Fusion cloud Modules such as Finance (GL, AP,AR,FA, CM,PO),SCM etc. Good knowledge on complex XSLT maps, implement business rules, and use expressions in integration flows. Building error-catching and notification mechanisms into integrations and applications. Diagnose and resolve integration issues; provide timely support for production incidents and ensure system stability. Expertise in Gen2 and Gen3 integrations is required. Familiarity with Oracle Cloud Infrastructure (OCI) and PaaS for SaaS architecture. Experience in designing solutions in UI (VBCS) and Integration (OIC) space. Understanding of Inherent tools and technologies of SaaS Applications (FBDI, BIP, ADFDI, Applications Composer, Page Integration, OTBI etc.) in Oracle Visual Builder Studio. Experience with deployment and release management processes of Oracle SOA Suite and OIC Excellent client interfacing skills, working with IT and well as business stakeholders and writing technical design documents.

You should have over 10 years of experience working with Oracle Integration Cloud Services (OIC) and Oracle middleware Technologies. Your expertise should include at least 5 years of experience with Oracle SOA Suite, OSB, and BPEL technologies. It is essential to have a strong understanding and practical experience with SOAP/REST Webservices, XML, WSDL, and XSD. Your role will require experience in API design and management principles, as well as working with SOAP, REST, DB, FTP, and ERP connections in OIC. You should be proficient in DB connection implementation in OIC orchestrated integration and have the ability to monitor, debug, and migrate OIC components. While not mandatory, a good understanding of Encryption and decryption in FTP connection and stage file activity will be beneficial. Your background should also include experience with SQL, PLSQL, Oracle Fusion technical modules, and RICEW components (Reports, Interfaces, Conversions, Extensions, Workflows). Additionally, you should have a solid understanding of Oracle ERP Fusion cloud Modules such as Finance (GL, AP, AR, FA, CM, PO), SCM, and complex XSLT maps. You will be responsible for implementing business rules and using expressions in integration flows, as well as building error-catching and notification mechanisms into integrations and applications. Your role will involve diagnosing and resolving integration issues, providing timely support for production incidents, and ensuring system stability. Expertise in Gen2 and Gen3 integrations is required, along with familiarity with Oracle Cloud Infrastructure (OCI) and PaaS for SaaS architecture. Experience in designing solutions in UI (VBCS) and Integration (OIC) space is necessary. You should have an understanding of the inherent tools and technologies of SaaS Applications (FBDI, BIP, ADFDI, Applications Composer, Page Integration, OTBI) in Oracle Visual Builder Studio. Your background should also include experience with deployment and release management processes of Oracle SOA Suite and OIC. Furthermore, excellent client interfacing skills are essential as you will be working closely with IT and business stakeholders, and you should be capable of writing technical design documents effectively.,

Job Summary We are looking for a skilled MuleSoft DevOps Engineer with at least 5 years of hands-on experience in managing and automating MuleSoft deployments and environments. The ideal candidate will have a strong DevOps background, expertise in CI/CD pipelines, and experience with Anypoint Platform, Runtime Fabric, and API lifecycle management. Key Responsibilties Design, implement, and maintain CI/CD pipelines for MuleSoft applications using tools like Jenkins, GitLab CI, or Azure DevOps. Manage MuleSoft application deployments across various environments (Dev, QA, UAT, Prod) using Runtime Manager and Runtime Fabric. Automate infrastructure provisioning using tools such as Terraform, Ansible, or CloudFormation. Monitor application performance and availability; implement logging and alerting strategies (Splunk, ELK, CloudWatch, etc.). Collaborate with development and integration teams to ensure seamless deployments and environment readiness. Implement API versioning, promotion, and governance through the MuleSoft Anypoint Platform. Ensure security, compliance, and audit controls are followed across MuleSoft deployments. Maintain and manage source code repositories (e.g., Git, Bitbucket) and branching strategies. Troubleshoot deployment issues and provide root cause analysis. Document DevOps processes, deployment guides, and automation scripts. Skills & Qualifications 5+ years of experience in DevOps with a strong focus on MuleSoft platforms. Solid hands-on experience with MuleSoft Anypoint Platform, Runtime Manager, and/or Runtime Fabric. Strong knowledge of CI/CD tools like Jenkins, GitLab CI, Azure DevOps, or similar. Proficiency with Infrastructure as Code (IaC) using tools like Terraform or Ansible. Experience working with cloud platforms (AWS, Azure, or GCP). Familiarity with API security, policies, and API lifecycle management. Knowledge of Docker and container orchestration (Kubernetes is a plus). Strong scripting skills (Shell, Bash, Python, Groovy). Familiar with monitoring/logging tools like Splunk, ELK, AppDynamics, or Prometheus.

🚀 About Argus Consulting Argus Consulting is a technology advisory firm delivering cutting-edge digital transformation, AI/ML, and cloud-native solutions to clients across government and enterprise sectors. We empower organizations with intelligent, scalable, and secure solutions—built by passionate innovators. 🎯 Role Overview We’re looking for enthusiastic and driven AI/ML Interns to join our R&D team. You will work on real-world problems in domains such as predictive analytics, NLP, computer vision, and business intelligence , while gaining hands-on experience with tools and workflows used in production-grade AI projects. 🧠 What You’ll Work On Research and build AI/ML models (classification, regression, clustering, etc.) Data wrangling, exploration, and feature engineering on large datasets Assist in model training, validation, tuning, and deployment Work on projects like: Predictive dashboards Chatbots & NLP-based tools Custom AI models for client solutions Collaborate using Git, Jupyter, Python, TensorFlow/PyTorch, etc. Present findings, code, and models to senior developers and leads 🛠️ Key Skills & Requirements Strong foundation in Python and libraries like Pandas, NumPy, Scikit-learn Familiarity with AI/ML concepts: supervised/unsupervised learning, deep learning Exposure to tools like Jupyter, Colab, TensorFlow or PyTorch Good understanding of statistics and data preprocessing Strong problem-solving, curiosity, and communication skills Currently pursuing or recently completed a degree in Computer Science, Engineering, Data Science, or related fields 🎓 What You’ll Gain Direct mentorship from industry professionals Experience with real-time AI systems and DevOps integration Internship Certificate & Letter of Recommendation Opportunity to move to: A paid internship after 3 months (based on performance) A full-time employment offer after internship completion

Company Description Argus Consulting (India) is a Software Consulting service firm specializing in high-tech technologies, including cloud-based solutions. We are committed to helping our clients leverage advanced technologies to achieve their business goals. Our team of experts brings in-depth knowledge and experience in technology consulting and implementation. Role Description Advanced Salesforce Development with 5+ years of exp: Lead the development and customization of complex Salesforce solutions, focusing on CRM, Loyalty Management and Service Cloud. Utilize advanced Apex, Visualforce, Lightning components, and other Salesforce technologies extend our capabilities. Testing and Quality Assurance: Develop and execute comprehensive test plans to ensure the functionality, performance, and reliability of Salesforce solutions. Perform unit and integration testing. Support user acceptance testing to validate solutions against requirements and acceptance criteria. Solution Design and Architecture: Architect scalable, maintainable, and flexible solutions within the Salesforce platform that meet business requirements and anticipate future needs. Ensure solutions are optimally integrated with existing enterprise architecture. Advanced Problem Solving: Tackle complex technical issues, providing expert-level troubleshooting, root cause analysis, and solution implementation. Integration and Data Strategy: Design and implement robust integration patterns between Salesforce clouds and external systems, focusing on data consistency, security, and performance. Lead the development of data models and governance practices within Salesforce. Performance Optimization: Monitor, analyse, and optimize the performance of Salesforce solutions, ensuring they operate at peak efficiency and meet scalability demands. Technical Leadership: Collaborate with Solution/Technical Architects and other internal technology teams to define and implement technical strategies for Salesforce solutions, ensuring alignment with business goals and technical standards. Guide the development team through complex coding challenges and architectural decisions

As a ServiceNow ITOM HRSD Developer at Argus Consulting, you will be responsible for handling day-to-day tasks related to ServiceNow ITOM and HRSD development, implementation, and maintenance. This contract remote role requires you to have a strong background in Computer Science and Software Development, Back-End Web Development, as well as Programming and Object-Oriented Programming (OOP) skills. To excel in this role, you should possess a minimum of 7 years of experience working with ServiceNow ITOM or HRSD modules. Knowledge of IT Operations Management and HR Service Delivery processes is essential for effectively carrying out your responsibilities. You will be expected to work both independently and collaboratively in a remote setting. Therefore, strong communication skills and the ability to manage tasks efficiently are key attributes for success in this position. If you hold a Bachelor's degree in Computer Science or a related field and are passionate about high-tech technologies, including cloud-based technologies, then this role at Argus Consulting could be a great fit for you. Join our team and contribute to the innovative solutions we provide to our clients.,

Job Summary: We are looking for skilled ServiceNow HRSD Configurators & Admins to support and enhance our ServiceNow Human Resources Service Delivery (HRSD) implementation. You will be responsible for configuration, customization, and administration of the ServiceNow HRSD module to streamline HR processes, improve employee experience, and ensure platform efficiency. Key Responsibilities: Configure and customize the HRSD module in ServiceNow, including Case & Knowledge Management, Employee Service Center, and Lifecycle Events. Maintain and support HR Service Catalogs, workflows, forms, and integrations. Perform platform administration tasks: user management, roles/permissions, data management, system health checks. Develop and maintain HR workflows and business rules aligned with organizational HR policies. Collaborate with HR, ITSM, and other business teams for requirement gathering, impact analysis, and solution design. Conduct regular platform maintenance, updates, and support issue resolution. Support ServiceNow upgrades, patches, and testing for HRSD components. Create and maintain technical documentation and training materials. Ensure platform compliance with data privacy and security standards, especially related to employee data. Required Skills & Experience: 3+ years of experience with ServiceNow HRSD module (Configuration/Admin). Strong understanding of HR service delivery processes and best practices. Hands-on experience in configuring case management, knowledge base, service catalogs, and lifecycle events. Proficiency in ServiceNow Studio, Flow Designer, Script Includes, UI Policies, ACLs. Familiarity with Scoped Applications in ServiceNow. ServiceNow Certified System Administrator (CSA) – Required. ServiceNow HRSD Implementation Specialist – Preferred. Good analytical, communication, and stakeholder management skills. Nice to Have: Experience integrating HRSD with third-party HR platforms (e.g., Workday, SAP SuccessFactors). Familiarity with Employee Experience Portal (Service Portal) customization. Exposure to other modules like ITSM, CSM, or GRC. Knowledge of Agile/Scrum methodologies.

Job Summary: We are seeking a highly skilled ServiceNow HRSD Architect to lead the design and implementation of ServiceNow's HR Service Delivery (HRSD) solutions. This individual will work closely with HR and IT stakeholders to architect scalable, efficient, and user-centric solutions on the ServiceNow platform. ServiceNow HRSD (Human Resources Service Delivery) Implementation Consultant/Developer will be responsible for configuring, customizing, and implementing the HRSD module within the ServiceNow platform, focusing on streamlining HR processes and improving employee experience. This role involves working with HR business stakeholders, HR system administrators, and IT teams to deliver solutions that enhance HR service delivery and integrate with other enterprise systems. Certified HRSD professional (Strongly preferred) Key Responsibilities: Lead the design, architecture, and deployment of ServiceNow HRSD solutions. Define technical strategies and governance for HRSD implementations. Collaborate with HR teams to gather requirements and translate them into technical solutions. Design and configure core HRSD applications including Case and Knowledge Management, Employee Service Center, and Lifecycle Events. Guide and mentor development teams during solution implementation. Ensure integration with third-party systems (e.g., Workday, SAP SuccessFactors, etc.) Develop and maintain documentation including design specifications and architecture diagrams. Ensure platform scalability, security, and performance optimization. Conduct architecture reviews and participate in governance processes. Stay updated on new ServiceNow HRSD features and recommend adoption where beneficial. Required Skills and Qualifications: Proven experience as a ServiceNow Architect, particularly in HRSD. In-depth knowledge of ServiceNow platform capabilities and best practices. Strong understanding of HR processes and employee lifecycle. Hands-on experience with ServiceNow Studio, Flow Designer, and IntegrationHub. Experience with HRSD modules: Case Management, Knowledge Management, Onboarding/Lifecycle Events, and Employee Service Center. Proficiency in scripting (JavaScript, Glide API). Experience integrating ServiceNow with HR systems like Workday or SAP SuccessFactors. ServiceNow Certified Implementation Specialist – HRSD (preferred). Excellent communication, stakeholder management, and leadership skills. Preferred Qualifications: ServiceNow Certified System Administrator. Familiarity with Agile project management practices. Experience with global HR transformation projects. Exposure to other ServiceNow modules (ITSM, ITOM, etc.) is a plus.

Job Title: ServiceNow HRSD Architect Location: Remote/Hybrid - Manila Employment Type: Full-Time Experience Required: 10+ years in IT, with 5+ years in ServiceNow HRSD Job Summary: We are seeking a highly skilled ServiceNow HRSD Architect to lead the design and implementation of ServiceNow's HR Service Delivery (HRSD) solutions. This individual will work closely with HR and IT stakeholders to architect scalable, efficient, and user-centric solutions on the ServiceNow platform. ServiceNow HRSD (Human Resources Service Delivery) Implementation Consultant/Developer will be responsible for configuring, customizing, and implementing the HRSD module within the ServiceNow platform, focusing on streamlining HR processes and improving employee experience. This role involves working with HR business stakeholders, HR system administrators, and IT teams to deliver solutions that enhance HR service delivery and integrate with other enterprise systems. Certified HRSD professional (Strongly preferred) Key Responsibilities: Lead the design, architecture, and deployment of ServiceNow HRSD solutions. Define technical strategies and governance for HRSD implementations. Collaborate with HR teams to gather requirements and translate them into technical solutions. Design and configure core HRSD applications including Case and Knowledge Management, Employee Service Center, and Lifecycle Events. Guide and mentor development teams during solution implementation. Ensure integration with third-party systems (e.g., Workday, SAP SuccessFactors, etc.) Develop and maintain documentation including design specifications and architecture diagrams. Ensure platform scalability, security, and performance optimization. Conduct architecture reviews and participate in governance processes. Stay updated on new ServiceNow HRSD features and recommend adoption where beneficial. Required Skills and Qualifications : Proven experience as a ServiceNow Architect, particularly in HRSD. In-depth knowledge of ServiceNow platform capabilities and best practices. Strong understanding of HR processes and employee lifecycle. Hands-on experience with ServiceNow Studio, Flow Designer, and IntegrationHub. Experience with HRSD modules: Case Management, Knowledge Management, Onboarding/Lifecycle Events, and Employee Service Center. Proficiency in scripting (JavaScript, Glide API). Experience integrating ServiceNow with HR systems like Workday or SAP SuccessFactors. ServiceNow Certified Implementation Specialist – HRSD (preferred). Excellent communication, stakeholder management, and leadership skills. Preferred Qualifications : ServiceNow Certified System Administrator. Familiarity with Agile project management practices. Experience with global HR transformation projects. Exposure to other ServiceNow modules (ITSM, ITOM, etc.) is a plus.