ServiceNow HRSD Architect

You are a highly skilled ServiceNow HRSD Architect responsible for leading the design and implementation of ServiceNow's HR Service Delivery (HRSD) solutions. Your main focus will be on collaborating with HR and IT stakeholders to create scalable, efficient, and user-centric solutions on the ServiceNow platform. As a ServiceNow HRSD Implementation Consultant/Developer, you will be in charge of configuring, customizing, and implementing the HRSD module within the ServiceNow platform. Your goal is to streamline HR processes and enhance employee experience through the implementation of HRSD solutions. Your role will involve close collaboration with HR business stakeholders, HR system administrators, and IT teams to deliver solutions that not only improve HR service delivery but also integrate seamlessly with other enterprise systems. Key Responsibilities: - Leading the design, architecture, and deployment of ServiceNow HRSD solutions. - Defining technical strategies and governance for HRSD implementations. - Collaborating with HR teams to gather requirements and translate them into technical solutions. - Designing and configuring core HRSD applications such as Case and Knowledge Management, Employee Service Center, and Lifecycle Events. - Guiding and mentoring development teams during solution implementation. - Ensuring seamless integration with third-party systems like Workday and SAP SuccessFactors. - Developing and maintaining documentation, including design specifications and architecture diagrams. - Ensuring platform scalability, security, and performance optimization. - Conducting architecture reviews and participating in governance processes. - Staying updated on new ServiceNow HRSD features and recommending adoption where beneficial. Required Skills and Qualifications: - Proven experience as a ServiceNow Architect, with a focus on HRSD. - In-depth knowledge of ServiceNow platform capabilities and best practices. - Strong understanding of HR processes and the employee lifecycle. - Hands-on experience with ServiceNow Studio, Flow Designer, and IntegrationHub. - Experience with HRSD modules: Case Management, Knowledge Management, Onboarding/Lifecycle Events, and Employee Service Center. - Proficiency in scripting languages such as JavaScript and Glide API. - Experience in integrating ServiceNow with HR systems like Workday or SAP SuccessFactors. - ServiceNow Certified Implementation Specialist HRSD (preferred). - Excellent communication, stakeholder management, and leadership skills. Preferred Qualifications: - ServiceNow Certified System Administrator. - Familiarity with Agile project management practices. - Experience with global HR transformation projects. - Exposure to other ServiceNow modules like ITSM, ITOM, etc. would be a plus.,