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4.0 - 8.0 years
0 Lacs
jaipur, rajasthan
On-site
You are a highly skilled and experienced ServiceNow Developer with 4-6 years of relevant experience, specializing in Employee Workflows, particularly within HR Service Delivery (HRSD). As a senior technical team member, you play a crucial role in configuring, developing, testing, and deploying ServiceNow applications, reports, service portal, and integrations, with a strong focus on HRSD modules like Onboarding, Offboarding, HR Services, Employee Center Portal, and Assignment Rules. Your roles and responsibilities include participating in ServiceNow Development projects as a senior technical team member, focusing on configuring, developing, testing, and deploying ServiceNow applications, reports, service portal, and integrations, with a strong emphasis on HRSD modules. You will document configurations, reports, and development work thoroughly, create design documents for complex technical solutions, lead customer conversations to assist with requirements gathering processes, and assist customers with executing testing scenarios and plans. You will educate customers on ServiceNow products and the solutions created for them by delivering effective demonstrations, engage in timely and effective written and verbal communications with customers and teammates, collaborate with and support your teammates, and demonstrate expert understanding of technical consultant methodologies and principles. Additionally, you will maintain a keen understanding of the products implemented and customers" business, configure and/or develop advanced ServiceNow features, maintain certifications, knowledge of new features with each release, and commit to continuous learning. You will attend and participate in design workshops and activities, participate in story grooming and pointing sessions, lead Code Promotion activities, write well-designed, testable, efficient code, participate in peer review testing, deliver well-prepared solution demonstrations during sprint retrospectives, participate in cutover planning and implementation, lead Knowledge Transfer sessions with customers, support Project Managers, participate in pre-sales activities, and mentor Associate Technical Consultants and Technical Consultants. Requirements: - 4-6 years of hands-on experience in ServiceNow development projects. - At least 3+ years of experience in ServiceNow HR Service Delivery (HRSD). - Proven technical and business process experience in leading the development and delivery of ServiceNow solutions in client environments. - Strong knowledge of HR Case Management, Employee Center Pro/Portal, and Lifecycle Events. - Proven experience with ServiceNow Studio, Scoped Applications, and Update Sets. - ServiceNow CSA and CIS- HR Certifications. - Knowledge of technical components such as LDAP, SAML/SSO, REST and SOAP API integrations. - Strong understanding of JavaScript, Glide API, and ServiceNow scripting. - Familiarity with ServiceNow data model, ACLs, UI policies, and Flow Designer. - Experience working with Agile methodologies and tools like Jira, ServiceNow Agile 2.0. - Deep knowledge and expertise in key areas of the ServiceNow platform. - B.Tech in Computer Science or a related field. - Ideally, experience with AI/ML technology and preferably experience with ServiceNow Virtual Agent, Predictive Intelligence, and Performance Analytics products. Soft Skills: - Exceptional Communication - Collaboration - Intellectual Curiosity & Proactivity - Strategic Thinking - Mentorship - Resilience & Adaptability If you are looking to make a significant impact, thrive in a collaborative and innovative environment, seek professional development opportunities, and value competitive salary, wellness packages, and flexible work arrangements, then you may be a great fit for this position.,
Posted 1 day ago
8.0 - 10.0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
Job Title : ServiceNow- Technical Consultant-CSM(Remote) Job Type - Remote Experience - 8+ Years Job Description - We are seeking an experienced and technically strong ServiceNow Technical Lead specializing in the Customer Service Management (CSM) module. This role will lead the design, architecture, development, and deployment of scalable CSM solutions on the ServiceNow platform. The ideal candidate combines strong technical development skills with leadership experience, client communication, and a track record of delivering complex ServiceNow implementations. Key Responsibilities: Technical Leadership: Lead end-to-end technical design and implementation of ServiceNow CSM solutions. Guide a team of ServiceNow developers and administrators through the SDLC. Review code, ensure adherence to best practices, and maintain platform integrity. Serve as the technical point of contact for clients and internal stakeholders. Architecture & Development: Architect robust and scalable ServiceNow CSM solutions using standard and custom components. Develop and customize key CSM features: Cases, Accounts, Contacts, Entitlements, SLAs, Knowledge, Communities, and Virtual Agent. Create custom applications and integrations using REST/SOAP APIs, IntegrationHub, and MID Servers. Implement AWA (Advanced Work Assignment), Virtual Agent, and Predictive Intelligence where applicable. Stakeholder Management: Collaborate with business analysts and solution architects to translate business requirements into technical designs. Present solution architecture and roadmaps to business and IT leaders. Drive workshops, technical discussions, and sprint planning with cross-functional teams. Governance & Delivery: Ensure adherence to ServiceNow platform standards, security policies, and performance benchmarks. Manage technical risk, issue resolution, and post-implementation support. Conduct platform upgrades and migrations while minimizing impact to business. Required Skills & Qualifications: 8+ years of experience on the ServiceNow platform, with 3+ years in CSM-specific implementations. Deep knowledge of ServiceNow architecture, including custom apps, scoped apps, ACLs, UI policies, and scripting (JavaScript, Glide API). Proven experience with ServiceNow Studio, Flow Designer, Business Rules, Script Includes, and custom integrations. Proficient in implementing: Case Lifecycle Management SLAs and Entitlements Omnichannel support (chat, email, portal) Knowledge Base and Communities Dashboards and Performance Analytics Experience integrating with CRM, ERP, and external ticketing systems via APIs. Strong background in Agile/Scrum methodologies and DevOps tools (JIRA, Git, etc.). Preferred Certifications: ServiceNow CSA Certified System Administrator (Mandatory) ServiceNow CIS Customer Service Management (Highly Preferred) ServiceNow Application Developer (Preferred) ITIL v4 Foundation (Preferred) Soft Skills: Excellent leadership, mentoring, and team collaboration skills. Strong communication and client-facing abilities. Ability to drive decisions and resolve conflicts in high-pressure environments. Ownership mindset and proactive approach to problem-solving. Show more Show less
Posted 3 days ago
5.0 - 9.0 years
0 Lacs
noida, uttar pradesh
On-site
As a ServiceNow Integration Specialist, you will be responsible for designing, developing, and implementing integrations between ServiceNow and other enterprise systems. Your role will involve working closely with stakeholders to understand their needs, develop integration solutions, and ensure seamless data flow and process automation, primarily focusing on the IT Service Management (ITSM) module. Key Responsibilities Integration Development: Design, develop, and implement robust and scalable integrations between ServiceNow and other enterprise applications using web services, REST, SOAP, and other relevant technologies. Requirement Analysis: Collaborate with business analysts and stakeholders to gather integration requirements and translate them into technical specifications. Configuration and Customization: Configure and customize the ServiceNow ITSM module to meet business needs, including workflows, business rules, and UI policies. Testing and Troubleshooting: Conduct thorough testing of integrations to ensure data integrity and reliability. Troubleshoot and resolve integration issues as they arise. Documentation: Create and maintain comprehensive documentation for all integration processes, configurations, and customizations. Best Practices: Adhere to industry best practices and company standards in all integration and development activities. Collaboration: Work closely with cross-functional teams, including IT, security, and business units, to ensure seamless integration and operation. Continuous Improvement: Identify opportunities for process improvements and automation to enhance system efficiency and effectiveness. Qualifications Experience: Minimum of 5+ years of experience in ServiceNow integration development, with a focus on the ITSM module. Technical Skills: Proficiency in web services, REST, SOAP, XML, and JSON. Strong understanding of ServiceNow platform capabilities and architecture. Development Skills: Experience with JavaScript, Glide API, and other scripting languages used in ServiceNow. Certifications: ServiceNow Certified System Administrator and/or ServiceNow Certified Implementation Specialist is preferred. Communication: Excellent verbal and written communication skills, with the ability to interact effectively with technical and non-technical stakeholders. Education: Bachelor's degree in Computer Science, Information Technology, or a related field.,
Posted 4 days ago
3.0 - 5.0 years
3 - 5 Lacs
Bengaluru, Karnataka, India
On-site
ServiceNow Platform Knowledge ServiceNow Studio ServiceNow Modules : Knowledge of ServiceNow modules namely ITSM - Incident Management Technical Knowledge JavaScript - Client-side (UI actions), Server-side (business rules, Script Includes, Scripted REST APIs) (Mandatory) HTML/CSS Jelly experience is preferred REST API and Webhooks Glide API Transform Maps and Data Import Authentication mechanisms - OAuth 2. 0, Basic Auth, and API Key and able to configure in ServiceNow and other ServiceNow Debugging Tools Versioning and Publishing ServiceNow Application
Posted 5 days ago
2.0 - 4.0 years
2 - 4 Lacs
Bengaluru, Karnataka, India
On-site
We are looking for a highly skilled and experienced ServiceNow Lead Administrator / Support Specialist to manage, maintain, and enhance our ServiceNow platform. The ideal candidate will be responsible for providing expert-level administration, support, and continuous improvement for various ServiceNow modules. This role requires strong technical proficiency in ServiceNow, excellent problem-solving abilities, and the capacity to ensure the platform's optimal performance and alignment with business needs. Roles and Responsibilities: Lead the administration, configuration, and maintenance of the ServiceNow platform, including but not limited to ITSM, ITBM, ITOM, HRSD, and CSM modules. Provide expert-level support and troubleshooting for all ServiceNow-related issues, ensuring timely resolution and minimal disruption to services. Manage user access, roles, and security within ServiceNow, ensuring compliance with organizational policies and best practices. Configure and maintain workflows, forms, reports, dashboards, and integrations within the ServiceNow environment. Perform regular health checks, performance monitoring, and optimization of the ServiceNow instance. Plan, coordinate, and execute ServiceNow upgrades and patch installations , ensuring seamless transitions and minimal impact on users. Collaborate with business stakeholders and IT teams to gather requirements, identify opportunities for platform enhancement, and implement new functionalities. Develop and maintain comprehensive technical documentation for ServiceNow configurations, processes, and support procedures. Automate routine administrative tasks within ServiceNow to improve efficiency. Conduct training sessions for end-users and junior administrators on ServiceNow functionalities and best practices. Participate in root cause analysis for complex incidents and implement solutions to prevent recurrence. Stay updated with the latest ServiceNow features, releases, and industry trends to advise on continuous improvements and strategic roadmap planning. Required Skills and Qualifications: Extensive hands-on experience in ServiceNow administration, configuration, and support . Proficiency in administering and supporting multiple ServiceNow modules (e.g., ITSM, ITOM, ITBM, HRSD, CSM). Strong understanding of ServiceNow architecture, capabilities, and best practices . Experience with ServiceNow scripting (JavaScript, Glide API) for client-side and server-side logic. Knowledge of integrations using REST/SOAP APIs, MID Servers, and other integration hubs . Ability to troubleshoot complex platform issues and provide effective solutions. Excellent analytical, problem-solving, and communication skills (written and verbal). Strong customer service orientation and ability to work effectively with diverse teams. ServiceNow Certified System Administrator (CSA) certification is highly preferred. ITIL Foundation certification is a plus.
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
You should have a Bachelor's degree in Computer Science/IT (B.Tech) or MCA qualification to be eligible for this job opportunity located in Pune with a Work From Office arrangement. You must possess 3 to 5 years of experience in ServiceNow development and administration. As a ServiceNow Developer, your primary responsibilities will include designing, developing, and implementing ServiceNow solutions using both out-of-the-box features and custom scripting. You will be tasked with customizing and configuring various ServiceNow modules such as Incident, Problem, Change, Request, CMDB, Knowledge, and Service Catalog. Developing and maintaining integrations with third-party tools through APIs, web services (REST/SOAP), and MID servers will also be crucial. Your involvement in the full development lifecycle, from requirements gathering to design, development, testing, deployment, and support, is essential. Implementing workflows, business rules, client scripts, UI policies, and data policies will also be part of your routine tasks. Regular platform upgrades and patching while ensuring minimal impact to users will be a key aspect of your role. Collaboration with cross-functional teams including IT Operations, Security, and Project Management will be necessary. You will be required to create and maintain technical documentation such as design specs, test plans, and user guides. Ensuring adherence to best practices, coding standards, and governance processes is vital for this position. To be considered for this role, you should have at least 3 to 5 years of hands-on development experience in the ServiceNow platform. Strong expertise in JavaScript, GLIDE API, and ServiceNow scripting (client & server side) is required. Experience in configuring and customizing core ITSM modules is essential. Working knowledge of ServiceNow Studio, Flow Designer, and Integration Hub is preferred. Experience with REST/SOAP integrations, the use of MID servers, ServiceNow best practices, system architecture, and data model is expected. A good understanding of the ITIL framework will be beneficial for this position.,
Posted 1 week ago
7.0 - 11.0 years
0 Lacs
pune, maharashtra
On-site
Wipro Limited is a leading technology services and consulting company committed to developing innovative solutions that cater to clients" most complex digital transformation requirements. With a focus on consulting, design, engineering, and operations, we support clients in achieving their boldest ambitions and establishing future-ready, sustainable businesses. Our global presence spans over 65 countries with a workforce of more than 230,000 employees and business partners, dedicated to helping customers, colleagues, and communities thrive in a rapidly evolving world. As a ServiceNow Developer, your responsibilities will include designing, developing, and customizing ServiceNow applications and modules, particularly focusing on IT Service Management (ITSM) and IT Operations Management (ITOM) aspects such as Incident, Change, Problem, Request, Knowledge, Discovery, CMDB, Event Management, and Orchestration. You will be involved in creating and configuring various elements like Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, and Workflows. Additionally, your role will entail implementing and managing ServiceNow Discovery, MID Servers, and ensuring CMDB health. Developing integrations between ServiceNow and external systems using REST/SOAP APIs, IntegrationHub, and custom integrations will also be a crucial part of your responsibilities. You will collaborate with stakeholders to gather requirements, translate them into specifications, and deliver robust solutions. Furthermore, optimizing performance and scalability of ServiceNow instances, participating in testing, QA, and production deployment activities, and maintaining technical documentation for implementations and customizations are essential aspects of the role. Collaborating with platform architects and business stakeholders to align with the overall ServiceNow roadmap is also a key responsibility. The ideal candidate will possess at least 7 years of hands-on experience in ServiceNow development and administration, with a solid understanding of core ITSM modules and ITOM components. Proficiency in JavaScript, Glide API, and Flow Designer, along with a deep understanding of CMDB structure, data models, and dependency mapping, is required. Experience with MID Servers, credentials management, probes/sensors, custom applications, portal widgets, Access Control Rules (ACLs), UI Policies, Data Policies, version upgrades, clone management, patching activities, Agile/Scrum development practices, and familiarity with DevOps, App Engine, or SecOps are valuable assets. Certification as a ServiceNow Certified System Administrator (CSA) is mandatory, while a Certified Implementation Specialist (CIS) in ITSM or ITOM is preferred. Soft skills such as strong analytical and problem-solving abilities, excellent communication and interpersonal skills, self-motivation, and a passion for learning are essential for success in this role. Join us at Wipro and be a part of our modern digital transformation journey. We are seeking individuals who are inspired by reinvention and are committed to evolving themselves, their careers, and their skills. Our business thrives on purpose and encourages you to shape your own reinvention. Realize your ambitions with us at Wipro. We welcome applications from individuals with disabilities.,
Posted 1 week ago
4.0 - 8.0 years
0 Lacs
karnataka
On-site
The ServiceNow Administrator will report directly to the Product Owner for ServiceNow. You will mentor other ServiceNow Administrators to help them master the platform and provide continuous service improvements. It is essential for you to understand the platform modules, including Incident Management, Change Management, Problem Management, and CMDB. You must have the ability to create workflows, configure forms, manage user roles, enhance scripting abilities, and be proficient in JavaScript to write efficient scripts using Glide API. The ideal candidate will have extensive experience in guiding individuals to understand, manage, and support the ServiceNow platform. You should be able to communicate technical concepts and workflows clearly to end-users. Troubleshooting platform-specific issues and fixing them should be within your skill set. A strong understanding of database concepts like tables, relationships, queries, and reporting is necessary. Collaboration with various teams such as IT, Dev, and HR is also expected. Understanding scoped vs global applications, following standard ServiceNow release processes, promoting code via update sets, and adhering to support processes for scheduled upgrades and security patches is crucial. You should comprehend platform components and their utilization to achieve desired results and follow Consilio JIRA workflow processes. The right candidate will be an energetic self-starter and a ServiceNow expert. Responsibilities: - Certified ServiceNow System Administrator preferred - Develop ServiceNow software solutions using JavaScript, Web Service, HTML, and CSS - Collaborate with Service Asset & Configuration Management teams for expanded Discovery functionality - Create custom portal web pages in ServiceNow using Bootstrap and Angular JS JavaScript frameworks - Manage CMDB health to support Assets and Configuration - Configure and create notifications, UI pages, UI macros, scripts, etc., in ServiceNow - Responsible for application support, operational activities, code migrations, replications, patching, and upgrades following company policies and standards - Create and maintain process and knowledge documentation for ServiceNow Admins and end-users - Utilize ServiceNow import templates for data loading and extraction - Manage the setup, administration, and configuration of field system support application and tools - Understand new ServiceNow features, drive platform expansion, and stay updated on ServiceNow updates and deprecated functionality - Minimum 4 years of IT experience in application operations within a large-scale complex environment Qualifications: - Bachelor's degree in computer science, Data Analytics, or equivalent experience - Minimum 4+ years of hands-on experience as a ServiceNow Administrator with expertise in various ServiceNow modules - Proficiency in JavaScript, HTML, CSS, REST APIs, Flow Designer, Process Automation Designer, and Integration Hub - Experience working with enterprise systems like HRIS, ERP, CRM, and designing playbooks within CSM using the CSM Agent Workspace - Strong verbal and written communication skills, ability to explain complex technical requirements to non-technical individuals - Capacity to work independently in complex projects with significant responsibility - Thorough knowledge of SDLC About the Company: Consilio's consulting and services teams support legal departments of multinational corporations and their outside counsel to respond to legal matters efficiently. The company focuses on delivering service excellence globally by offering eDiscovery, document review, and legal consulting services. Consilio values excellence, passion, collaboration, agility, people, and vision in providing innovative solutions to clients worldwide.,
Posted 1 week ago
4.0 - 8.0 years
0 Lacs
pune, maharashtra
On-site
As a Service Now Consultant at YASH Technologies, you will be responsible for leading ServiceNow projects and offshore teams, ensuring successful implementation, administration, and support engagements. Your role will involve collaborating with clients and internal technology project teams to deliver outcomes within the Agile Methodology. Your key responsibilities will include gathering and documenting user, process, and technical requirements, mentoring team members, and leading the development of the ServiceNow platform. You will be involved in performing changes to the user interface, system properties, integrations, data migrations, reports & dashboards, and modifications to existing workflows. Additionally, you will facilitate the rollout of new applications and modules in ServiceNow, identify system deficiencies, and provide recommendations as a trusted advisor to clients. To excel in this role, you should hold a Bachelor's degree in Computer Science or a related field, with at least 6+ years of experience in the IT industry and 4+ years in ServiceNow administration, development, and implementations. You must have strong experience in leading ServiceNow projects, conducting requirements gathering workshops, and working with modules like IT Service Management (ITSM), IT Operations Management, and Service Portal. Certifications such as ServiceNow Certified System Administrator (CSA), ServiceNow Certified Implementation Specialist (ITSM/ITOM/HRSD/PPM), and ITIL V3 foundation are required for this position. Additionally, experience with UI Policies/Actions, Business Rules, Script Includes, and various programming languages like JavaScript, SOAP, REST, as well as the ability to work on multiple engagements simultaneously are essential. At YASH Technologies, you will have the opportunity to create a fulfilling career in an inclusive team environment. We offer career-oriented skilling models and support continuous learning, unlearning, and relearning. Our workplace is grounded in principles of flexible work arrangements, trust, transparency, and stable employment with a great atmosphere and ethical corporate culture. Join us at YASH and be a part of our journey in bringing real positive changes in an increasingly virtual world.,
Posted 2 weeks ago
2.0 - 5.0 years
5 - 7 Lacs
Mumbai, Maharashtra, India
On-site
Key Responsibilities: Design, configure, and customize ServiceNow applications and modules such as: ITSM (Incident, Problem, Change, Request) ITOM (Discovery, CMDB, Event Management) HRSD, CSM, SecOps, or other modules as needed Develop custom workflows, scripts, integrations, UI policies, and business rules. Create and maintain technical documentation including architecture diagrams and solution specs. Participate in Agile/Scrum development lifecycle, including sprint planning, stand-ups, and retrospectives. Collaborate with stakeholders to gather requirements and translate them into functional and technical solutions. Manage ServiceNow administration tasks such as user/group access, roles, instance upgrades, and patching. Ensure adherence to ServiceNow best practices and compliance standards. Support the testing, debugging, and deployment of ServiceNow updates and new features. Train end-users and provide post-implementation support. Qualifications & Skills: Essential: Bachelor's degree in Computer Science, Information Technology, or related field. 2+ years of hands-on experience with ServiceNow platform development or administration. Proficiency in JavaScript, Glide API, REST/SOAP APIs, and ServiceNow scripting. Strong understanding of ITIL frameworks and ServiceNow data models. ServiceNow certifications (e.g., CSA, CAD, CIS-ITSM) preferred. Desirable: Experience with integrations using MID Server, web services, or third-party platforms (e.g., Azure, Jira, SCCM). Familiarity with Agile/Scrum methodologies. Excellent analytical, problem-solving, and communication skills.
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
As an experienced ServiceNow Application Developer, you will play a crucial role in supporting and implementing ServiceNow solutions for Sourcing & Procurement Operations, Hardware and Software Asset Lifecycle. Your responsibilities will involve designing, building, and customizing platform applications while collaborating with a team of ServiceNow developers and administrators across different locations. Your technical expertise in development and in-depth knowledge of ServiceNow modules will be essential to ensure the efficient operation and continuous enhancement of the ServiceNow platform. Your primary responsibilities will include customizing and extending platform modules to meet business application needs, designing and developing new ServiceNow applications and services, and driving the adoption of ServiceNow services within the organization. You will also assist in incident resolution, provide guidance to System Administrators, and take ownership of complex business requirements to drive them to completion. In addition to your day-to-day tasks, you will be expected to identify and implement opportunities for automation and process optimization within ServiceNow workflows. Staying updated on ServiceNow product developments, industry trends, and best practices will be crucial to recommending and implementing improvements within the platform. To be successful in this role, you should possess a Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience), along with at least 4 years of experience in professional software development and 2 years of experience in ServiceNow platform development. Deep knowledge of ServiceNow modules such as ITSM, ITAM, ITBM, and Service Catalog, proficiency in scripting languages like JavaScript and Glide API, and experience with ITIL framework processes are also required. Preferred certifications for this role include ServiceNow Certified Application Developer (CAD), ServiceNow Implementation Specialist Certifications (e.g., ITSM, HAM, VR), and ITIL v3 or ITIL v4 Foundation Certification. Strong problem-solving skills, effective communication abilities, the capacity to manage competing priorities, and a positive attitude with a collaborative approach are essential soft skills for this position. If you are a proactive individual with a passion for innovation, a drive for continuous improvement, and the ability to thrive in a fast-paced environment, we invite you to apply for this role and be part of our dynamic team dedicated to delivering excellence in ServiceNow application development. Job ID: R-774866,
Posted 2 weeks ago
4.0 - 8.0 years
0 Lacs
hyderabad, telangana
On-site
As an experienced ServiceNow Application Developer, you will be responsible for supporting and implementing ServiceNow solutions for Sourcing & Procurement Operations, Hardware and Software Asset Lifecycle, as well as designing, building, and customizing platform applications. Working as a part of a geographically distributed team of ServiceNow developers and administrators, your technical development expertise and strong knowledge of the baseline ServiceNow module capabilities will be crucial in ensuring the smooth operation and continual enhancement of the ServiceNow platform. Your key responsibilities will include delivering business application needs while preserving baseline functionality with customization and extension of the platform modules, designing and developing new ServiceNow applications and services, driving the adoption and utilization of ServiceNow services across the organization, identifying opportunities for innovation and efficiency, assisting ServiceNow System Administrators with incident resolution, providing mentoring and guidance for ServiceNow System Administrators, taking ownership of complex business requirements and working them to completion, identifying and implementing opportunities for automation and process optimization within ServiceNow workflows, and staying current on ServiceNow product developments, industry trends, and best practices to recommend improvements. To qualify for this role, you should have a Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience, along with 7+ years of experience in professional software development and 4+ years of experience in ServiceNow platform development. You should possess deep knowledge of ServiceNow modules including ITSM, ITAM, ITBM, and Service Catalog, proficiency in scripting (e.g., JavaScript, Glide API) and building custom workflows and integrations, good knowledge on designing, implementing, and maintaining the CSDM architecture within the ServiceNow platform, experience with incident, problem, and change management processes within an ITIL framework, and strong requirements gathering and refining experience. Preferred certifications for this role include ServiceNow Certified Application Developer (CAD), ServiceNow Implementation Specialist Certifications (e.g., ITSM, HAM, VR), and ITIL v3 or ITIL v4 Foundation Certification. Additionally, you should possess strong problem-solving and analytical abilities, effective written and oral communication skills, the ability to manage competing priorities and deliver results in a fast-paced environment, be a team player with a positive attitude, enthusiasm, initiative, and self-motivation, and have the ability to multi-task, meet aggressive timelines, and strong work ethics.,
Posted 2 weeks ago
4.0 - 8.0 years
10 - 20 Lacs
Chennai
Hybrid
Key Responsibilities Develop and configure custom workflows, business rules, client scripts, UI policies, UI actions, and Service Portal components. Collaborate with stakeholders to gather requirements and translate them into ServiceNow functionality. Implement new modules and enhancements across ITSM, ITOM, ITAM, HRSD, SecOps, and other ServiceNow products. Design and maintain integrations between ServiceNow and other enterprise tools (e.g., CMDB syncs, SSO, LDAP, REST/SOAP APIs). Maintain code quality through source control, peer reviews, and following best practices. Troubleshoot issues, perform root cause analysis, and implement long-term fixes. Prepare technical documentation, test scripts, and deployment plans. Stay current on ServiceNow features and new releases, recommending improvements or upgrades. Required Qualifications 3+ years of hands-on ServiceNow development experience. Strong proficiency in JavaScript, Glide API, and ServiceNow Studio. Experience with core modules such as Incident, Problem, Change, Knowledge, CMDB, and Asset Management. Familiarity with ServiceNow integrations using REST, SOAP, and MID Server. Experience with Service Portal, Flow Designer, and Scoped Applications is a plus. Solid understanding of Agile/Scrum methodologies. Excellent communication and problem-solving skills. Preferred Qualifications ServiceNow Certified System Administrator (CSA) Required ServiceNow Certified Application Developer or Implementation Specialist – Preferred Experience with ITIL frameworks and process improvement Background in enterprise IT environments or SaaS platforms
Posted 2 weeks ago
7.0 - 11.0 years
0 Lacs
hyderabad, telangana
On-site
A ServiceNow Dev Lead is responsible for designing, developing, and implementing solutions within the ServiceNow platform. You will work closely with business stakeholders, administrators, and IT teams to customize and optimize ServiceNow applications. Your role involves developing teams, implementing best practices, and aligning ServiceNow solutions with business objectives. Key Responsibilities Mentor ServiceNow developers, ensuring best practices in coding, configuration, and integrations. Define and execute the ServiceNow development roadmap, aligning with organizational goals. Collaborate with IT leadership and stakeholders to drive platform adoption and innovation. Establish governance frameworks, coding standards, and security protocols for ServiceNow development. You will be responsible for designing, developing, and deploying ServiceNow applications, service catalog items, workflows, and integrations while providing effort and schedule estimates. Provide technical solutions, design, and development guidance to the engineering team for various ServiceNow modules. Lead complex integrations with third-party applications using different technologies. Implement automation, AI/ML-driven workflows, and ServiceNow best practices to enhance business processes. Ensure compliance with ITIL frameworks, security policies, and ServiceNow standards. Support the Operations/SRE team to manage system upgrades, patching, and overall platform stability. Collaborate with business units, IT teams, and ServiceNow administrators to gather requirements and translate them into solutions. Support the Transformation lead for continuous service improvement and Ops Lead for platform management activities. Technical Expertise Required Skills & Qualifications: - Strong expertise in JavaScript, Glide API, AngularJS, HTML, CSS, and ServiceNow development frameworks. - Deep knowledge of ITSM, ITOM, CMDB, HRSD, SecOps, CSM, and custom application development on ServiceNow. - Proven experience in enterprise-wide integrations and ServiceNow architecture design. - Experience in CI/CD, DevOps methodologies, and Agile/Scrum development. Certifications - ServiceNow Certified System Administrator (CSA), - Certified Application Developer (CAD), - Certified Implementation Specialist (CIS) is preferred. Experience Required: - Bachelor's or master's degree in IT or Computer Science. - 7 to 10 years of experience in ServiceNow development and leadership roles. About Our Company Ameriprise India LLP has been providing client-based financial solutions for over 125 years. We are a U.S.-based financial planning company headquartered in Minneapolis with a global presence, focusing on Asset Management and Advice, Retirement Planning, and Insurance Protection. Join our inclusive, collaborative culture that rewards contributions and offers opportunities for growth and community involvement. If you are talented, driven, and seeking to work for an ethical company that values its employees, consider a career at Ameriprise India LLP. Full-Time/Part-Time Full time Timings (4:45p-1:15a) India Business Unit AWMPO AWMP&S President's Office Job Family Group Technology,
Posted 2 weeks ago
4.0 - 8.0 years
0 Lacs
pune, maharashtra
On-site
YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, you will be working with cutting-edge technologies alongside a team of talented individuals who are dedicated to making real positive changes in an increasingly virtual world. We are currently seeking to hire ServiceNow Professionals in various locations including Hyderabad, Pune, and Indore. As a ServiceNow Technology Lead, you will be responsible for leveraging your 6+ years of IT experience, including 4+ years in ServiceNow, to lead a team of consultants in implementing and supporting the ServiceNow platform. You will work closely with external clients and internal project teams to achieve outcomes within the Agile Methodology. Your role will involve gathering and documenting requirements, mentoring team members, developing technical solutions, and facilitating the rollout of new applications and modules in ServiceNow. Key Responsibilities: - Gather and document user, process, and technical requirements - Lead a team of ServiceNow Consultants in implementation, administration, and support engagements - Hands-on development of the ServiceNow platform - Perform system changes, integrations, data migrations, and modifications to workflows - Collaborate with other IT functions to design solutions for complex problems - Conduct system and integration testing - Monitor application health, usage, and compliance - Identify and mitigate technical risks - Provide daily supervision and direction to support staff - Document solutions in a client-friendly manner Primary Skills & Qualifications: - Bachelor's degree in Computer Science or related field - 6+ years of IT experience, with at least 4 years in ServiceNow - Experience leading ServiceNow projects and offshore teams - Thorough understanding of ITIL/ITSM processes - Hands-on experience with ServiceNow modules and functionalities - ServiceNow certifications including CSA, Implementation Specialist, and ITIL V3 foundation Joining YASH will empower you to build a rewarding career in a supportive and inclusive team environment. We offer continuous learning opportunities and a workplace grounded in flexible arrangements, trust, collaboration, and a commitment to achieving business goals. If you are looking to grow your career while contributing to a positive work culture, YASH is the place for you.,
Posted 3 weeks ago
5.0 - 9.0 years
14 - 18 Lacs
Bengaluru
Work from Office
Looking for a ServiceNow CSM Integration Specialist with 5+ yrs experience, strong in CSM modules, REST/SOAP integrations, JavaScript, and Glide APIs. Must have 2+ yrs in CSM + Integration, good in workflows, OAuth, and Agile methodology.
Posted 3 weeks ago
3.0 - 7.0 years
1 - 6 Lacs
Gurugram
Remote
Seeking a skilled ServiceNow Developer with expertise in Service Catalog and Incident Management.Join our ITSM team to design, develop and optimize applications, automate workflows, improve IT service delivery in collaboration with key stakeholders.
Posted 1 month ago
5.0 - 10.0 years
15 - 30 Lacs
Kolkata, Hyderabad, Pune
Work from Office
Design and develop complex integrations between ServiceNow and external systems using REST, SOAP, IntegrationHub, and MID Server. Build scalable, secure APIs. Support advanced platform capabilities like Performance Analytics, AI/ML, Required Candidate profile ServiceNow Integration Specialist/Developer with expertise in platform integrations, API development, advanced scripting, and automation. Experience with enterprise env and ServiceNow implementations
Posted 1 month ago
5.0 - 10.0 years
15 - 30 Lacs
Kolkata, Hyderabad, Pune
Work from Office
Design, develop, and implement solutions within specific ServiceNow modules (ITSM, ITOM, HRSD, CSM, GRC, SecOps, SPM). Configure workflows, develop integrations, create custom apps. Collaborate with stakeholders to optimize module performance. Required Candidate profile Experienced ServiceNow Developer/Consultant with deep functional and technical expertise in specific ServiceNow modules. Proven track record in module implementation, configuration, scripting etc
Posted 1 month ago
5.0 - 10.0 years
15 - 30 Lacs
Kolkata, Hyderabad, Pune
Work from Office
Develop and customize ServiceNow applications, workflows, UI, and portals. Implement business rules, client scripts, UI policies. Build integrations via REST/SOAP. Optimize platform performance. Support upgrades and new module rollouts. Required Candidate profile Experienced ServiceNow Developer with strong hands-on expertise in platform customization, scripting, integrations, and UI/UX development. Proficient in Agile delivery and ServiceNow best practices
Posted 1 month ago
8.0 - 13.0 years
25 - 40 Lacs
Kolkata, Hyderabad, Pune
Work from Office
Design and architect ServiceNow solutions across ITSM, HRSD, ITOM, GRC, and CSM modules. Define platform architecture, data model, and integration strategies. Lead technical governance, best practices, and platform scalability. Guide developers Required Candidate profile Experienced ServiceNow Architect with deep understanding of ServiceNow platform, enterprise architecture, and module implementations. Strong leadership, stakeholder management.
Posted 1 month ago
5.0 - 8.0 years
7 - 10 Lacs
Hyderabad
Work from Office
Roles and Responsibilities We are looking for a ServiceNow Developer with strong experience in ITSM, ITOM, and CSM modules to join our dynamic team. This role is critical in designing, developing, and implementing high-quality ServiceNow solutions that align with business objectives and follow best practices. The ideal candidate will be proficient in JavaScript (Glide API), possess a solid understanding of the ServiceNow data model and architecture, and demonstrate the ability to leverage out-of-the-box capabilities before opting for custom development. You will work closely with stakeholders, business analysts, and other developers to translate requirements into scalable, maintainable applications within the ServiceNow platform. Qualifications Required B.E / B.Tech / M.E / M.Tech / M.Sgraduate (preferably from a reputed college or University) with a total experience of 6-8 years Skills and Experience Required The following abilities are desired in a ATF Resource. Experience with both ITSM, ATF and modules. Logical thinker. JavaScript (especially Glide API server/client-side scripting). Experience with Script Includes, Business Rules, Client Scripts, UI Policies, and Flow Designer. Ability to translate business processes and requirements into Auto Mated Testing solutions . Comfortable working with Service Portal, UI Pages, Catalog Items, etc. Can analyze and troubleshoot in form process issues. Ability to work with BAs, and Developers to understand requirements and deliver scalable solutions. Good at writing technical documentation and KB Articles.
Posted 1 month ago
6.0 - 9.0 years
19 - 20 Lacs
Bengaluru
Hybrid
Hi all, We are hiring for the role Senior ServiceNow Developer Experience: 6 - 9 Years Location: Bangalore Notice Period: Immediate - 15 days Skills: We are seeking a Senior ServiceNow Developer with design, development, and implementation of ServiceNow solutions. The ideal candidate should have expertise in ITSM, ITOM, ITBM, CSM, or other ServiceNow modules , along with strong experience in scripting, integrations, automation, and platform architecture. Key Responsibilities • Lead the design, development, and customization of ServiceNow modules such as ITSM, ITOM, ITBM, CSM, GRC, HRSD, or App Engine. • Develop and implement complex workflows, automation, and business processes using ServiceNow Flow Designer, Workflow Editor, and Business Rules. • Architect and maintain ServiceNow integrations with third-party tools using REST/SOAP APIs, Integration Hub, MID Server, and Web Services. • Design and optimize Service Portal, UI Customization, and Mobile Experiences within ServiceNow. • Strong expertise in JavaScript, Glide API, Jelly, AngularJS, and UI frameworks. • Experience with Scoped Applications, Custom Applications, and App Engine Development. • Deep understanding of ITIL, ITSM, and ServiceNow governance best practices. • Experience in ServiceNow Security (ACLs, roles, encryption, compliance controls). • Expertise in ServiceNow integrations with enterprise applications (SAP, Workday, Jira, Azure, etc.). • Strong knowledge of ServiceNow Performance Analytics, Reporting, and Dashboards. • Hands-on experience with ServiceNow upgrades, platform maintenance, and automation. Preferred Qualifications • ServiceNow Certified System Administrator (CSA) (Required). • ServiceNow Certified Application Developer (CAD) (Preferred). • ServiceNow Implementation Specialist certifications (ITSM, ITOM, HRSD, etc.) (Preferred). If you are interested drop your resume at mojesh.p@acesoftlabs.com Call: 9701971793
Posted 1 month ago
5.0 - 10.0 years
7 - 17 Lacs
Navi Mumbai, Mumbai (All Areas)
Work from Office
Role Develop complex applications and systems to provide the required functionality for all IT services, including configuration and adjustment of standard software. Provides application maintenance and support services to users or to service delivery functions and contributes to the operations of a dedicated application or application class. Analyze business processes (e.g. HR, Real-estate Services (WSD)), recommending and leading automation, workflow optimization, and process improvements. Integrating further technical interfaces like i.e. SAP SuccessFactors modules and other HR tools such as Succession & Development, HR Learning Management System, External Job Market Oversee the end-to-end operation, maintenance and support of Service Now (platform and modules), ensuring performance, system availability and system security by managing roles, permission, and access controls. Conduct health checks, manage deployments, upgrades and patches to keep the system secure and up-to-date, while implementing enhancements and managing the lifecycle of user stories. Responsibilities: Application Development: Design, develop, and implement custom applications, workflows, and integrations within the ServiceNow platform and modules (HRSD, WSD) to meet business needs in a DoD environment. Support integrations between ServiceNow and other systems e.g. SAP Success Factors, SAP HCM, Security Centre SaaS, Microsoft Office ServiceNow Installation & Configuration: Install, configure, and deploy the ServiceNow platform, ensuring optimal performance and reliability, specifically for both SIPR and NIPR networks. Upgrades: Manage the upgrade process for ServiceNow instances within the DoD environment, ensuring successful transitions to new versions of ServiceNow with minimal disruption and maintaining compliance with DoD security standards. Customization & Configuration: Customize ServiceNow modules, forms, and UI to meet client requirements, including scripting and creating business rules, client scripts, and UI policies. Collaboration: Work closely with cross-functional teams, including business analysts, system administrators, and project managers, to understand requirements and deliver effective solutions. Testing & Troubleshooting: Perform testing to ensure functionality works as intended, and troubleshoot issues to resolve them efficiently. Key Skills: Proven experience with ServiceNow development in enterprise environment including custom applications, UI customization, scripting, and integrations. Glide API for ServiceNow platform integrations and enhancements PowerShell, Python, or Shell scripting Profound knowledge with ServiceNow modules such as Incident Management, Change Management, Service Catalog, and CMDB. Extensive experience with ServiceNow HRSD and/or WSD, including case management, ticketing systems, and HR lifecycle events (On-boarding, offboarding etc.) Experience with ServiceNow installations, upgrades, and platform management. Excellent English Communication Previous Experience & Qualifications: A degree in Computer Science or equivalent or a related discipline; or equivalent work experience
Posted 1 month ago
6.0 - 11.0 years
15 - 25 Lacs
Bengaluru
Work from Office
We are looking for an experienced ServiceNow Developer with 6+ years of hands-on experience in designing, developing, and implementing ServiceNow solutions. The ideal candidate will be proficient in ServiceNow platform administration, scripting, integrations, and module development while ensuring best practices in ITSM, ITBM, HRSD or other relevant modules. Key Responsibilities : • Design, develop, and implement ServiceNow applications, including custom applications, workflows, UI policies, business rules, and client scripts. • Customize and enhance ServiceNow ITSM, ITBM, HRSD, Custom Scoped modules based on business requirements. • Develop and configure Service Catalog, Request Management, Incident, Problem, Change, and CMDB modules.. • Develop integrations using REST/SOAP APIs, MID Server, and third-party applications. • Configure and maintain flows in Flow Designer and implement automation with Scripted REST APIs, Workflows, and Integration Hub. • Implement Access Control (ACLs), security rules to ensure secure operations. • Participate in ServiceNow upgrades, patching, and version management while ensuring system stability. • Troubleshoot and resolve performance issues, system errors, and service outages. • Work with business analysts for the requirements • Create and maintain technical documentation, test cases, and deployment procedures. • Stay updated with ServiceNow best practices, new releases, and industry trends Qualifications Required Skills & Qualifications : • 6+ years of experience as a ServiceNow Developer. • Strong expertise in JavaScript, Glide API, Business Rules, Client Scripts, UI Policies, and Script Includes. • Hands-on experience with ServiceNow Administration, ITSM, ITOM, HRSD, or other modules. • Experience in Flow Designer, Integration Hub, and ServiceNow REST/SOAP integrations. • Strong understanding of data model, CMDB architecture, and ServiceNow tables. • Familiarity with ATF (Automated Test Framework) and ServiceNow Performance Analytics. • Experience with Service Portal development using AngularJS, HTML, CSS, and Bootstrap is a plus. • Knowledge of MID Server, LDAP, SSO, OAuth, and Web Services integration. • Experience in ServiceNow Scoped Applications and Custom App Development. Soft Skills: • Strong analytical and problem-solving abilities. • Ability to work independently and as part of a team. • Attention to detail and a commitment to quality. Preferred Certifications: • ServiceNow Certified System Administrator (CSA) • ServiceNow Certified Application Developer (CAD)
Posted 2 months ago
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