The Concierge Partner is primarily responsible for providing Consilio’s COBALT clients with support via incoming calls and email. Hosting client training sessions, upon request. Their secondary responsibility is to fulfill all account management requests for Consilio’s COBALT clients (ie. account creations, project access and new engagement tasks). Responsibilities Customer Satisfaction: Service Level Agreements (SLAs) Ensure 15min response, follow-up and resolution SLAs are being met. Provide the highest level of customer service to further solidify the relationship with Consilio’s COBALT clients by: Assistance with logging into the system, navigating the interface and performing specific tasks. Guidance on advanced features such as searching and exporting. Troubleshoot and resolve support issues. Have a passion for speaking to clients, with expertise in the following areas: Security awareness of caller/user identification and approval polices. Client advocacy when collaborating with other teams and keeping the customer updated on resolution. Awareness of eDiscovery life cycle. Qualifications Education Requirements: Bachelor’s degree or higher (any discipline). Language Requirements: Multilingual in English AND at least one of the following: Cantonese/German/Mandarin. B2 level proficiency or higher. APTITUDE Digital Intelligence – ability to acquire and apply new knowledge related to digital technology. Digital Literacy – ability to find, evaluate and clearly communicate information through multiple mediums. Experience Requirements: At least 2-3 years - in either customer service, tech support, legal, government, financial or hospitality roles. Operating Systems – Windows and Mac. Microsoft 365 – Office (Excel, Word & PPT), Visio and Sharepoint. Customer Service Requirements: Strong communicator – both written and verbally. Active listener – gains knowledge while engaging with the speaker. Team player – capable of working independently or collaboratively with colleagues as situations arise. Flexibility – to adapt to regional communication styles. Patience & Empathy – when supporting clients of varying technical proficiency. Client advocacy - when collaborating with other teams or when providing the client with status updates. Logical Thinking Requirements: Problem Solver – capable of identifying issues and communicating resolution steps clearly. Assessor – can identify scenarios that require escalation to either Concierge Leadership or other teams. EXTRA CREDIT FOR Previous experience in eDiscovery industry. Previous experience with eDiscovery systems such as Relativity, Everlaw and NUIX. Previous experience with user access systems such as ActiveDirectory and Azure. Existing Consilio employees with at least 1 year tenure. What Shift You’ll Work Tuesday to Saturday 6am to 3pm IST. What We Offer Initial 120 days – working in office schedule of 5 days/week from office. Post 120 days – working hybrid schedule of at least 3 days/week from office. Sightline Administrator certification. Relativity Review Management Specialist certification (RRMS) Sightline Administrator certification. Brainspace Administrator certification BlackOut User certification Health and welfare benefits (including medical, dental, vision, life insurance and EAP). Retirement plan. Paid-time off (PTO). Employee Appreciation (Bonusly) and Referral Reward Programs. Consilio’s True North Values Excellence We strive to make every client our advocate Passion We DO because we CARE Collaboration We win together through teamwork and communication Agility We flex, adapt and embrace change People We value, respect and invest in our teammates Vision We create clarity of purpose and a clear path forward Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

As the Technical Product Owner , you will work with our Product Management team, leveraging your technical expertise to deliver best in class software/ SaaS capabilities for Consilio. You’ll work closely with stakeholders, including customers, support and engineering teams, to define, prioritize and manage the product backlog. Responsibilities Essential Responsibilities: Develop detailed product feature requirement s / specifications to be applied by the engineering teams . These requirements /specifications need to be clearly relayed to the engineers to create and develop against. Assess value, develop use cases, and prioritize stories, epics, and theses to ensure work aligns with product strategy. Triage incoming defects and product enhancements with Product Management Actively mitigate roadblocks impacting successful team completion of release/sprint goals. Coordinate product-release plans and set expectations for the delivery of new functionalities. Serve as a product ambassador internally and externally, s haring knowledge and answering questions related to your product area. Collaborate with the Engineering team to appropriately balance categories of work among features, maintenance, and technical improvements. Qualifications Minimum Education Requirements: Bachelor’s degree Minimum Requirements: At least 5 years of experience either as a Technical Product Owner, Product Owner, Product Manager, Business Analyst or similar role in the software industry. Ability to distill complex technical information into easy-to-understand requirements. Excellent communication and collaboration skills. Strong understanding of software development methodologies, including Agile/Scrum. Proven ability to manage complex, cross-functional projects with multiple stakeholders. Strong analytical and problem-solving skills. Technical experience in AI, App Integration, APIs, Automation, Machine Learning a plus. Other Requirements: Demonstrated ability to work independently and troubleshoot problems . Excellent analytical and organizational skills with ability to document detail s . Good communication (verbal and written) skills in preparing reports, presentations, and documentation. Consilio’s True North Values Excellence We strive to make every client our advocate Passion We DO because we CARE Collaboration We win together through teamwork and communication Agility We flex, adapt and embrace change People We value, respect and invest in our teammates Vision We create clarity of purpose and a clear path forward Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. Show more Show less

The Software Developer is responsible for software development, maintenance, monitoring, problem resolution of development solutions with or within .NET, Relativity or other tools that relate to eDiscovery applications, databases and workflows. This role participates in Information Technology projects from inception of the project through the maintenance phase. The role involves a teamwork approach and close coordination with other departments across all levels of the organization to execute on the analyzing, writing, building and deployment of software with high quality development solutions. Responsibilities Essential Responsibilities: Responsible for the creation and maintenance of moderate to highly complex solutions (including data infrastructure, reporting, and applications) that address the informational and analytical needs of the various groups. Responsible for all phases of the project lifecycle which include requirements gathering, solution design, application development, and system testing. Analyze end user data needs and develop user-oriented solutions which interface with existing applications. Maintain documentation for all work processes and procedures. Make improvement suggestions and adhere to all approved work changes for the team. Interact and partner effectively across all appropriate internal business teams. Provide backup support for all work and project efforts as needed. Assist with team planning and growth strategy. Ensure execution of all industry InfoSec specific compliance matters within the team. Participate in major upgrades to systems, platforms and/or software. Participate or training on business functionality for system end users. Test operation of completed programs, debug as needed. Develop functional unit testing around developed applications for testing automation. Additional Responsibilities/Details: Works with minimal supervision and is responsible for making an established range of decisions, escalating to Manager when necessary and updating Manager on a regular basis Adaptable and able to learn quickly and demonstrate a big picture approach when working onprojects. Qualifications Minimum Education Requirements: Bachelor of Science in Computer Science or related field, or comparable business/technical experience. Minimum Experience Requirements: At least 4 - 7 years of experience of application development experience which includes: programming (database, system, and/or scripting) and working across complex data sets. Front-end technology: Experience in front-end technologies (any): .Net ASP MVC, JavaScript, CSS3 and HTML5, web frameworks (ideally SPA) such as React or Angular Experience with API integration. Development languages: Knowledge of and e xperience with using Visual Studio and C# .Net writing server-side applications. Database and cache: Familiarity with writing SQL queries, using database tables for persistence and connectivity to RDBMS technology such as MS SQL Server or Oracle. Ideally, also familiar with caching mechanisms such as Redis, Memcached or Varnish Demonstrated ability to develop alternative solutions to complex problems and recommend the best solution to the business and project team. Demonstrated advanced analytical, troubleshooting and problem-solving skills. Demonstrated mastery of test strategies and execution. Technical Skills: Proficient in server-side languages and RESTful API design/development Solid understanding of database design/management, ideally also caching mechanisms Some knowledge of authentication and authorization mechanisms such as OAuth 2.0 and JWT Strong experience with both Microsoft Windows Server infrastructure and distributed systems Other Requirements: Experience with version control systems and CI/CD pipelines Experience with containerization technologies such as Docker and Kubernetes Experience in eDiscovery Space is a plus. Relativity / NUIX Platforms experience is a plus. Show more Show less

We are seeking a detail-oriented and technically skilled Order-to-Cash Analyst to support our Strategy Analyst in streamlining and improving the order-to-cash (O2C) process. The ideal candidate will have foundational Python skills to assist with automating workflows, analyzing data, and running scripts, as well as strong proficiency in Excel for financial modeling and reporting. Responsibilities Data Processing and Analysis: Use Python to run and modify scripts for automating data extraction, transformation, and validation. Generate and maintain reports to track O2C metrics. Process Improvement: Collaborate with internal resources to identify inefficiencies and implement solutions to improve the billing and invoice certification processes. Assist in the development and testing of tools and scripts that integrate with systems like CASE, Salesforce, and NetSuite. Documentation and Support: Document processes, workflows, and Python scripts for future reference. Provide technical support for system uploads and troubleshooting data errors. Cross-Functional Collaboration: Work with the technical team to coordinate system enhancements. Support stakeholders with ad hoc data requests and analyses and providing added value in strategic initiatives. Qualifications Technical Skills: Proficiency in Python for basic scripting and automation tasks. Strong Excel skills, including pivot tables, VLOOKUP, and data visualization. Familiarity with SQL, Tableau, or other data visualization tools (preferred). Experience: 1-3 years in a finance, operations, or data analysis role. Exposure to order-to-cash processes or financial systems like NetSuite (preferred). Experience managing small to mid-sized projects. Soft Skills: Strong analytical and problem-solving abilities. Excellent written and verbal communication skills. Ability to manage multiple tasks and deadlines efficiently. Other: This opportunity requires working US shift time of 9:00am – 5:00pm ET. Show more Show less

The Software Engineer is responsible for Software development, maintenance, monitoring, problem resolution of development solutions with or within .NET, Relativity or other tools that relate to eDiscovery applications, databases, and workflows. This role participates in Information Technology projects from inception of the project through the maintenance phase. The role involves a teamwork approach and close coordination with other departments across all levels of the organization to define and translate requirements into sound technical solutions and execute to deliver high quality development solutions. Responsibilities Responsible for the creation and maintenance of moderate to highly complex software solutions (including data infrastructure, reporting, and applications) that address the informational and analytical needs of the various groups. Responsible for all phases of the project lifecycle which include requirements gathering, solution design, application development, and system testing. Analyze end user data need and develop user-oriented solutions which interface with existing applications. Maintain documentation for all work processes and procedures. Make improvement suggestions and adhere to all approved work changes for the team. Interact and partner effectively across all appropriate internal business teams. Provide backup support for all work and project efforts as needed. Assist with team planning and growth strategy. Ensure execution of all industry InfoSec specific compliance matters within the team. Participate in major upgrades to Platform software. Participate or training on business functionality for system end users. Test operation of completed programs, debug as needed. Develop functional unit testing around developed applications for testing automation. Additional Responsibilities/Details: Acts as a technical liaison to other departments and may be responsible for providing application/programming support to the organization’s Case/Client efforts using technology and critical thinking. Responsible for customization of Relativity and development & maintenance of custom modules in Relativity platform. Works with minimal supervision and is responsible for making an established range of decisions, escalating to Manager when necessary and updating Manager on a regular basis. Adaptable and able to learn quickly and demonstrate a big picture approach when managing projects. Qualifications Minimum Education Requirements: Bachelor of Science in Computer Science or related field, or comparable business/technical experience. Minimum Experience Requirements: At least 3 years of experience of application development experience which includes: programming, data management, collection, modeling, and interpretation across complex data sets. Full stack experience using Visual Studio and C# .NET, writing both client and server-side applications. Experience with shell scripting and 3 rd party APIs to develop custom applications. Demonstrated ability to write T-SQL queries and knowledge of relational database principles and best practices. Demonstrated ability to develop alternative solutions to complex problems and recommend the best solution to the business and project team. Demonstrated advanced analytical, troubleshooting, and problem-solving skills. Demonstrated mastery of test strategies, test plans, and test execution. Experience with Microsoft Windows server infrastructure. Other Requirements: At least 3 years of Relativity Custom Application development, or related eDiscvovery development or scripting experience Experience with the following is a plus: E-Discovery or Legal Industry UI dev using Angular / Angular 2 framework .NET MVC .NET Core NUIX Platforms Microsoft SSIS Creation of web APIs Non-relational databases Must be able to work a flexible shift to be available during US hours for meetings, code reviews and grooming meetings. Consilio’s True North Values Excellence We strive to make every client our advocate Passion We DO because we CARE Collaboration We win together through teamwork and communication Agility We flex, adapt and embrace change People We value, respect and invest in our teammates Vision We create clarity of purpose and a clear path forward Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. Show more Show less

As a QA Engineer, you will be responsible for the quality of the software products through comprehensive testing and debugging. You will work closely with development, product management, and other stakeholders to create and execute test plans and identify any issues before the product is released. Your focus will be to ensure that products are stable, functional, and meet the required specifications. Responsibilities Develop, maintain and implement detailed test plans, test cases, and test scripts to ensure compliance with system specifications. Execute manual and automated testing, including functional, integration, regression, scale, and performance testing. Create and maintain automated test suites using tools like Selenium, JUnit, or similar frameworks. Identify, document, and report defects using bug-tracking systems (e.g., Jira, Bugzilla). Collaborate closely with developers, business analysts, and stakeholders to understand product requirements and translate those into specific testing scenarios. Conduct performance and load testing to evaluate system behavior under stress. Actively participate in Agile ceremonies such as stand-ups, sprint planning, and retrospectives. Works closely with developers to ensure that new system products and product enhancements meet business requirements. Additional Responsibilities/Details: Track and report test results, including test case execution and defect status. Continuously improve the test frameworks (manual and automation based) and increase test coverage. Provide input on product design improvements from a QA perspective. Document test outcomes and contribute to refining QA processes and best practices. Stay updated on new testing tools, trends, and best practices to enhance the QA process. Prepare project - related documentation. Qualifications Minimum Education Requirements: Bachelor’s degree in Computer Science, Information Technology, or a related field. Required Qualifications: 5+ years of experience in software testing and data quality. Proficiency in scripting languages such as Python, Java, or JavaScript. Experience in SQL. Familiarity with Agile development methodologies. Experience with bug-tracking systems like Jira, Bugzilla, or others. Flexible, with a positive attitude and passion for knowledge. Strong attention to detail and ability to identify inconsistencies and issues. Excellent communication and collaboration skills for working with cross-functional teams. Experience with enterprise applications, system integrations, and/or data warehouse. Other Qualifications nice to have: Experience with middleware applications like SnapLogic, MuleSoft, and/or Boomi Experience with enterprise applications: Salesforce, NetSuite, Bullhorn, Replicon, Active Directory, and UKG. Experience with data warehouse systems and data quality. Understanding of relational table design and testing backend systems. Experience with CI/CD tools (e.g., Jenkins) and performance testing tools (e.g., JMeter). Hands-on experience with test automation tools like Selenium, JUnit, or similar. Consilio’s True North Values Excellence We strive to make every client our advocate Passion We DO because we CARE Collaboration We win together through teamwork and communication Agility We flex, adapt and embrace change People We value, respect and invest in our teammates Vision We create clarity of purpose and a clear path forward Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. Show more Show less

Overview: About company: Consilio stands as the global leader in eDiscovery, document review, flexible legal talent, and legal advisory & transformation consulting services. With its Consilio Complete suite of capabilities, the company empowers multinational law firms and corporations using innovative software, cost-effective managed services, and deep legal and regulatory industry expertise. Renowned for its expertise in litigation, HSR second requests, internal and regulatory investigations, eDiscovery, document review, information governance, compliance risk assessments, cybersecurity, law department management, and contracts management. Role Overview: The Concierge Partner is primarily responsible for providing Consilio’s COBALT clients with support via incoming calls and email. Hosting client training sessions, upon request. Their secondary responsibility is to fulfill all account management requests for Consilio’s COBALT clients (ie. account creations, project access and new engagement tasks). Responsibilities: Customer Satisfaction: 1. Service Level Agreements (SLAs) Ensure 15min response, follow-up and resolution SLAs are being met. 2.Provide the highest level of customer service to further solidify the relationship with Consilio’s COBALT clients by: Assistance with logging into the system, navigating the interface and performing specific tasks. Guidance on advanced features such as searching and exporting. Troubleshoot and resolve support issues. 3.Have a passion for speaking to clients, with expertise in the following areas: Security awareness of caller/user identification and approval polices. Client advocacy when collaborating with other teams and keeping the customer updated on resolution. Awareness of eDiscovery life cycle. Qualifications: Education Requirements: Bachelor’s degree or higher (any discipline). Language Requirements: Multilingual in English AND at least one of the following: Cantonese/German/Mandarin. B2 level proficiency or higher. APTITUDE Digital Intelligence – ability to acquire and apply new knowledge related to digital technology. Digital Literacy – ability to find, evaluate and clearly communicate information through multiple mediums. Experience Requirements: At least 2-3 years - in either customer service, tech support, legal, government, financial or hospitality roles. Operating Systems – Windows and Mac. Microsoft 365 – Office (Excel, Word & PPT), Visio and Sharepoint. Customer Service Requirements: Strong communicator – both written and verbally. Active listener – gains knowledge while engaging with the speaker. Team player – capable of working independently or collaboratively with colleagues as situations arise. Flexibility – to adapt to regional communication styles. Patience & Empathy – when supporting clients of varying technical proficiency. Client advocacy - when collaborating with other teams or when providing the client with status updates. Logical Thinking Requirements: Problem Solver – capable of identifying issues and communicating resolution steps clearly. Assessor – can identify scenarios that require escalation to either Concierge Leadership or other teams. EXTRA CREDIT FOR Previous experience in eDiscovery industry. Previous experience with eDiscovery systems such as Relativity, Everlaw and NUIX. Previous experience with user access systems such as ActiveDirectory and Azure. Existing Consilio employees with at least 1 year tenure. What Shift You’ll Work Tuesday to Saturday 6am to 3pm IST. What We Offer Initial 120 days – working in office schedule of 5 days/week from office. Post 120 days – working hybrid schedule of at least 3 days/week from office. Sightline Administrator certification. Relativity Review Management Specialist certification (RRMS) Sightline Administrator certification. Brainspace Administrator certification BlackOut User certification Health and welfare benefits (including medical, dental, vision, life insurance and EAP). Retirement plan. Paid-time off (PTO). Employee Appreciation (Bonusly) and Referral Reward Programs. Consilio’s True North Values Excellence We strive to make every client our advocate Passion We DO because we CARE Collaboration We win together through teamwork and communication Agility We flex, adapt and embrace change People We value, respect and invest in our teammates Vision We create clarity of purpose and a clear path forward Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

About company: Consilio stands as the global leader in eDiscovery, document review, flexible legal talent, and legal advisory & transformation consulting services. With its Consilio Complete suite of capabilities, the company empowers multinational law firms and corporations using innovative software, cost-effective managed services, and deep legal and regulatory industry expertise. Renowned for its expertise in litigation, HSR second requests, internal and regulatory investigations, eDiscovery, document review, information governance, compliance risk assessments, cybersecurity, law department management, and contracts management. Role Overview: Senior Analyst executes the more complex tasks on the processing and hosting modules of the EDRM framework; complexities arising because of unusual data-types or sheer size of ediscovery Projects. This role is a custodian of the tacit knowledge required in Data Operations team. Senior analysts, with their years of experience, play a pivotal role in developing junior associates and analysts. Responsibilities Ensure Operations activity progresses as scheduled and required for the eDiscovery projects Prioritize tasks for assigned projects and participate in transfer of work from one shift to another shift Support managers by providing project status and issue reporting as required Provide regular project status and issues updates to Operations management team (Global) Delegate tasks across Operations shifts as required to maintain consistent level of service Perform duties of a shift lead from time to time – including proactive queue management, quality control & resource management Modify and execute complex SQL queries and data file management tasks Track and record project workflow and milestones as required Use various ESI discovery data processing platforms to extract text and metadata from electronic documents Use multiple products & techniques to handle issues with electronic documents tiffing/imaging processes Troubleshoot issues that may occur during data loading into hosting platform for review Support Project Management by assisting with document searching and tagging in hosted databases Prepare client data deliverables (including exception reports, delivery reports, execute custom tasks etc.) Determine the most effective and efficient way to complete tasks and meet client expectations with available resources Trouble-shoot and resolve issues prior to escalation to Operations management and/or engineering Perform quality control of work product including production QCs, metadata population checks etc. Provide formal class room based training to other team members on E-discovery applications and concepts Participate in regular policy and procedure review meetings with other team members Assist Operations management with various administrative tasks (e.g., scheduling) Coordinate with other E-discovery teams (Collections, Forensics, Application Support, Quality Control, Engineering, and PMs) to appropriately plan engagements to meet client deliverables/timelines, resolve specific issues, and improve overall quality and efficiency Assist Operations management with planning and documentation of Operations policy and processes Conduct and participate in knowledge sharing sessions organized by Operations team from time to time Get certified with industry leading certificates like RCA, Nuix Master, six sigma etc. Qualifications Four-year college degree preferred, preferably in a technical discipline (e.g., Computer Science, Computer Information Systems, etc.) 3-7 years of related E-Discovery or strong database/scripting experience Experience working under tight deadlines in fast-paced data production environments Excellent verbal and written communication skills Strong analytical and problem-solving skills Strong working knowledge of basic PC functions and Windows environment (e.g., MS Office) Knowledge of general database, networking, and file-systems concepts Experience with several of the following preferred: SQL, Visual Basic/VB Script, MS-Access, Advanced text editors and MS-Office Ability to perform troubleshooting and learn customized proprietary software Intermediate to advanced knowledge of several ESI data processing platforms (e.g., Nuix, Venio, ECapture, Attenex Workbench, LAW, TRUE, Autonomy, Clearwell, Stratify, etc.) E-discovery products’ certifications are an added advantage Intermediate to advanced knowledge of several ESI data hosting platforms (e.g., Concordance, Relativity, Introspect, Ominx, Catalyst, Attenex DocMapper, etc.) Ability to read and interpret quality rules, operating and maintenance instructions, and procedure manuals Work timing: Rotating Shifts: 6 AM - 3 PM, 2 PM – 11 PM, 9 PM – 6 AM (timings may vary depending on business requirement). Permanent Shift: 9 PM – 6 AM. Why Join Us: Be part of a collaborative and innovative work environment. Opportunity for professional growth and development. Competitive salary and benefits package. Contribute to shaping the future of our software development processes. Consilio’s True North Values Excellence - We strive to make every client our advocate Passion - We DO because we CARE. Collaboration - We win together through teamwork and communication. Agility - We flex, adapt and embrace change. People - We value, respect and invest in our teammates. Vision - We create clarity of purpose and a clear path forward. Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. Show more Show less

Consilio stands as the global leader in eDiscovery, document review, flexible legal talent, and legal advisory & transformation consulting services. With its Consilio Complete suite of capabilities, the company empowers multinational law firms and corporations using innovative software, cost-effective managed services, and deep legal and regulatory industry expertise. Renowned for its expertise in litigation, HSR second requests, internal and regulatory investigations, eDiscovery, document review, information governance, compliance risk assessments, cybersecurity, law department management, and contracts management Director of Project Management is responsible for high level management, delegation, and execution of day-to-day e-discovery project tasks for the assigned Verticals, and will closely work with Vertical head. Additionally, the role is tasked with developing strategic initiatives critical to the ongoing development and improvement of the Project Management team. The role is also responsible for the oversight and leadership of multiple project teams and tasked with developing client relationships and provide support to our Global Revenue Organization. Why Join Us: Be part of a collaborative and innovative work environment. Opportunity for professional growth and development . Competitive salary and benefits package. Contribute to shaping the future of our software development processes. Responsibilities Team Leadership Leading by example and with humility Communicate the company values, ethos and objectives to the Project Management team and across all other departments as needed Provide leadership and oversight of multiple project teams, including managing team utilization, training needs and serving as a primary point of escalation. Acts as an initial point of escalation Responsible for assigning incoming projects to Project Managers Work with Senior Project Managers to: Ensure the appropriate staff are allocated for projects across regions, Manage client facing issues, and escalate to leadership, if necessary Responsible for providing performance reviews to direct reports Work with other managers to identify and communicate team objectives Work with the Vertical head to optimally allocate resources in India across various portfolios & shift and plan for the coverage required from India Work closely with India General Manager for Client Services team to address team’s training, logistics & other local issues as & when required Management of Projects Creating and maintaining the project schedule, which defines activities, sequence, dependencies, work effort, duration and associated resource requirements Defining, negotiating, communicating, implementing and monitoring quality standards on all project deliverables Delivering on team and individual project SLAs Planning and managing internal and external project communications (with client and internal team), ensuring effective exchange of project information and deliverables Forecasting, tracking and managing project budgets and invoices Generating and distributing reporting metrics for processed requests and KPI's on a regular basis Collaborating with colleagues and being an internal leader with respect to junior team members Subject Matter Expert Be there to support your team Use PM and external collaboration and knowledge to create, document, and deliver internal education and process improvement initiatives Be considered both internally and externally as the expert on certain broad initiatives related to PM execution Sales Support Knowledgeable about and able to speak competently to all of Consilio's service offerings Develop strategic external relationships through participation/presentation at industry events, publication of articles, membership in relevant thought leadership groups, and similar activities Participate/conduct business development activities with existing and new clients such as participating in sales presentations, building personal relationships with potential buyers Serve as a point for client contact on incoming projects and industry inquiries as necessary Assist with drafting customized protocols and other non-standard operating procedures for MSA clients or clients with ongoing and continuous project Qualifications Minimum Education Requirements: Bachelor’s degree required or minimum 5 years in the litigation support / legal industry Minimum Experience Requirements: 10 years of progressively responsible experience in related roles within the e-discovery industry 3 years’ experience as an E-discovery based Project Manager and 2 years’ experience as a People Manager Other Requirements: Willingness to travel both domestically and internationally Flexibility around working on various shifts (initially US EST shifts that may change based upon business need) Demonstrated experience managing multiple, concurrent projects involving cross-functional teams within budgetary and schedule constraints Demonstrated ability to manage client expectations and maintain client satisfaction A proactive approach to problem-solving and the ability to anticipate client needs The ability to confront unexpected problems quickly and effectively Strong teamwork, communication (written and oral), client management, and interpersonal skills Demonstrated ability to manage project teams, including teams of supporting project managers Hybrid working, 3 days work from office Consilio’s True North Values Excellence We strive to make every client our advocate Passion We DO because we CARE Collaboration We win together through teamwork and communication Agility We flex, adapt and embrace change People We value, respect and invest in our teammates Vision We create clarity of purpose and a clear path forward Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. 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About company: Consilio stands as the global leader in eDiscovery, document review, flexible legal talent, and legal advisory & transformation consulting services. With its Consilio Complete suite of capabilities, the company empowers multinational law firms and corporations using innovative software, cost-effective managed services, and deep legal and regulatory industry expertise. Renowned for its expertise in litigation, HSR second requests, internal and regulatory investigations, eDiscovery, document review, information governance, compliance risk assessments, cybersecurity, law department management, and contracts management. Role Overview The Data Operations Team Lead is a pivotal role as a first line leader ensuring that data processing and hosting services’ delivery, to Consilio’s clients are met in a timely and efficient fashion. Their responsibilities range from day-to-day work order handling to employee performance management. Their expertise as an escalation point for Data Operations team is typically driven by their deep understanding of eDiscovery domain and Consilio Data Operations processes. Responsibilities Ensure Operations delivery activity on the floor progresses as scheduled and required for the eDiscovery projects Escalate and resolve technical issues with IT support teams Interact with project managers on eDiscovery project schedules and delivery estimates Prioritize tasks for assigned projects and ensure coverage from his/her team members Guide seniors and consultants by providing them timely feedback as part of performance management Manage a team of 6-9 associates Report on project status and creating templates as required Provide queue movement and issues status updates to Data Ops leadership and worldwide counterparts Delegate, to train and provide opportunities to juniors in the team, mini projects and tasks Mastery over various ESI discovery data processing and hosting platforms Responsible for providing specific and substantiated inputs to managers during performance appraisal and career advancement of his/her team members Support Project Management organization by responsiveness to E-discovery requests and process adherence Prepare high impact incident reports Be cognizant of and act on measurement metrics like utilization, quality, productivity Collaborate with IT and product management to test new application upgrades and major enhancements Enhance training module to suit changing skills matrix for the team Train the trainers in the team on standard protocols and product knowledge Build new sub-teams on new processes – hiring, grooming, process documentation, quality control design etc Participate in regular policy and procedure review meetings with Operations leadership Conduct and participate in knowledge sharing sessions organized by Operations team Qualifications Four-year college degree preferred, preferably in a technical discipline (e.g., Computer Science, Computer Information Systems, etc.) An MBA qualification would be preferred 6-9 years of related E-Discovery or strong database/scripting experience Experience working under tight deadlines and unstructured situations People/Team management experience Ability to assess team members and provide timely feedback (positive/negative) on performance Excellent verbal and written communication skills Strong analytical and problem-solving skills Strong working knowledge of basic PC functions and Windows environment (e.g., MS Office) Knowledge of general database, networking, and file-systems concepts Expert to Master level certifications on E-discovery standard products Ability to perform troubleshooting and learn customized proprietary software Intermediate to advanced knowledge of several ESI data processing platforms (e.g., Nuix, Venio, Reveal, ECapture, Attenex Workbench, LAW, Autonomy, Clearwell, Stratify, etc.) Intermediate to advanced knowledge of several ESI data hosting platforms (e.g., Concordance, Relativity, Introspect, Ominx, Catalyst, Attenex DocMapper, etc.) and leading Text Editing tools like Ultraedit, Notepad++ Work timing: Rotating Shifts: 6 AM - 3 PM, 2 PM – 11 PM, (timings may vary depending on business requirement) Benefits: Competitive salary Health, dental, and vision insurance Retirement savings plan Professional development opportunities Collaborative and supportive work environment Why Join Us: Be part of a collaborative and innovative work environment. Opportunity for professional growth and development. Competitive salary and benefits package. Contribute to shaping the future of our software development processes. Consilio’s True North Values Excellence - We strive to make every client our advocate Passion - We DO because we CARE. Collaboration - We win together through teamwork and communication. Agility - We flex, adapt and embrace change. People - We value, respect and invest in our teammates. Vision - We create clarity of purpose and a clear path forward. Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. Show more Show less

About company: Consilio stands as the global leader in eDiscovery, document review, flexible legal talent, and legal advisory & transformation consulting services. With its Consilio Complete suite of capabilities, the company empowers multinational law firms and corporations using innovative software, cost-effective managed services, and deep legal and regulatory industry expertise. Renowned for its expertise in litigation, HSR second requests, internal and regulatory investigations, eDiscovery, document review, information governance, compliance risk assessments, cybersecurity, law department management, and contracts management. Role Overview The Analyst, Information Security is expected to work in the risk management and information security domains and support audit both internal and external, to have a working knowledge of business continuity and disaster recovery, to effectively conduct vendor risk assessments, vendor audits, and review vendor requirements globally and be the point of contact for all such initiatives. The candidate should have good communication and presentation skills, can work well independently and with other teams, and be available for travel on an as needed basis and can support the continued use of automation wherever possible to improve efficiency and accuracy of the risk management program. Ability and desire to work in a fast paced, test-drive, agile, collaborative and iterative programming environment. Ability to think clearly and articulate your vision with the appropriate technical depth. Responsibilities Risk Management Assist with the review and improvement of the risk register Assist with the development and tracking risk treatment plans Vendor Risk Management Perform vendor risk and security profile assessments, evaluate vendor responses including the potential for creating action items and maintain records Business Continuity (DR) and Disaster Recovery (DR) Help oversee the business continuity and disaster recovery program starting with policy and plan development and maintenance through the exercise processes and action item remediation Assist with the annual BC/DR business impact analysis and risk assessments Change Management Assist with the review of weekly change management activities including the weekly change advisory board meeting Incident Response Assist with incident response program from management of the incident to remediation, reporting and tracking Audit Assist in coordination and remediation of all audits including internal, client, and certification audits Coordinate and track remediation efforts across multiple teams resulting from any of the programs overseen by the Risk Management vertical Build and maintain policies and procedures regarding all aspects of responsibilities Qualifications Bachelor’s degree Knowledge of risk management, vendor risk management, business continuity, disaster recovery, change management and incident response Knowledge of Data Privacy and Cyber Security Frameworks such as GDPR, HIPAA, CCPA, NIST, ISO 27001, etc. Power BI skills a plus Benefits: Competitive salary Health, dental, and vision insurance Retirement savings plan Professional development opportunities Collaborative and supportive work environment Why Join Us: Be part of a collaborative and innovative work environment. Opportunity for professional growth and development. Competitive salary and benefits package. Contribute to shaping the future of our software development processes. Consilio’s True North Values Excellence - We strive to make every client our advocate Passion - We DO because we CARE. Collaboration - We win together through teamwork and communication. Agility - We flex, adapt and embrace change. People - We value, respect and invest in our teammates. Vision - We create clarity of purpose and a clear path forward. Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. Show more Show less

The QA Analyst is responsible for developing and supporting the planning, design, and execution of test cases for custom development effort s in the eDiscovery realm to ensure that the product meets minimum quality standards, is fully functional and user-friendly prior to production release. To be successful as a quality analyst, you should demonstrate strong attention to detail and have analytical and problem-solving abilities. The ideal candidate must be able to interpret and implement quality assurance standards and provide accurate and comprehensive feedback to colleagues. Responsibilities Design and implement testing plans and test cases for custom eDiscovery applications. Identify procedures and scenarios for the quality control of custom applications and platforms. Perform functional testing ( positive / negative ) to ensure products perform according to requirements . Use Zephyr (Jira addon) to document test cases and test results . Identify , document and track defects / errors and work with development to remedy them . Spot areas for improvement to enhance the product's efficiency as well provide recommendations for ideal end user experience. Work with the development team to e nsure that the final product satisfies specified requirements and meet s end-user expectations . Work with m anagers and b usiness leaders to ensure the intent of the development effort is understood and being executed . Additional Responsibilities/Details: Ensure proper documentation is created and maintained for all QA project work. P roperly following time keeping and QA workflows as well as any other outlined departmental procedures . Attend daily stand-up calls and other project meetings where Platform Development QA is involved. Work with QA Lead \ Manager to discuss project status, roadblocks, successes, challenges, etc. Coordinate with developers to design and institute automated tests for applicable applications. Contribute to annual platform upgrade efforts by performing QA activities as needed . Performs other duties as assigned. Qualifications Minimum Education Requirements: Bachelor ’ s degree or equivalent experience required Minimum Experience Requirements: 3-7 years of software testing experience eDiscovery industry 1+ years ( preferred ) Keen attention to detail Strong analytical and problem-solving skills Excellent verbal and written communication skills Creative and innovative thinker Diligent and meticulous Other Preferred Requirements: Experience with J IRA Software Zephyr test management Proficien cy with Relativity preferred EDRM awareness preferred Strong computer skills and re lational databases knowledge Experience with Git , Kibana , LINQ pad , T-SQL Experience with data manipulation in t ext e ditors Consilio’s True North Values Excellence : We strive to make every client our advocate Passion : We DO because we CARE Collaboration : We win together through teamwork and communication Agility : We flex, adapt, and embrace change People : We value, respect, and invest in our teammates Vision : We create clarity of purpose and a clear path forward Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. Show more Show less

Consilio stands as the global leader in eDiscovery, document review, flexible legal talent, and legal advisory & transformation consulting services. With its Consilio Complete suite of capabilities, the company empowers multinational law firms and corporations using innovative software, cost-effective managed services, and deep legal and regulatory industry expertise. Renowned for its expertise in litigation, HSR second requests, internal and regulatory investigations, eDiscovery, document review, information governance, compliance risk assessments, cybersecurity, law department management, and contracts management. Benefits: Competitive salary Health, dental, and vision insurance Retirement savings plan Professional development opportunities Collaborative and supportive work environment The ServiceNow Scrum Master is a dynamic, organized, and proactive leader within the Agile delivery team. This role is essential to ensuring the smooth and efficient execution of ServiceNow development sprints, while fostering a culture of collaboration, resilience, and continuous improvement. Working within a disciplined two-week sprint cycle, the Scrum Master brings a strong background in Agile methodologies and plays a central role in guiding the team from sprint planning through to release. In this position, the Scrum Master facilitates all Agile ceremonies, including daily stand-ups, sprint planning, retrospectives, and reviews. They work closely with the Product Owner to maintain a well-prioritized and groomed backlog, ensuring that user stories are clear, complete, and ready for development. A deep understanding of sprint goals, project scope, and stakeholder expectations allows the Scrum Master to keep the team aligned and focused. The ServiceNow Scrum Master actively supports Developers and Quality Control team members, helping to identify and remove blockers, escalate issues when needed, and provide coaching in Agile best practices. By promoting proper story pointing, sprint discipline, and process adherence, they help protect the team’s workflow and delivery cadence. A key part of the role involves managing communication and expectations across Product Owners, Business Analysts, and Project Managers, ensuring consistent understanding of priorities and timelines. This role also encourages the broader organization to adopt Agile principles, serving as a change agent for continuous improvement and process maturity. A strong working knowledge of Jira is essential, as the Scrum Master ensures all workflow statuses and fields are accurately maintained. Additionally, the Scrum Master collaborates with both internal and external partners throughout the software development lifecycle, applying their expertise in both Agile and Waterfall methodologies to support delivery in hybrid environments. Responsibilities Lead Daily Scrum Facilitation 15-minute standups with the ServiceNow development team to remove blockers and ensure alignment. Coordinate the sprint planning and story pointing to facilitate backlog grooming and sprint planning sessions, working closely with developers to story point and scope user stories accurately. Monitor the Jira story backlog and pipeline to ensure a continuous flow of prioritized, development-ready stories. Collaborate with the Development Manager who will assign stories based on developer bandwidth, skillset, and sprint goals. Track sprint progress, maintain transparency through Scrum boards, and help resolve any impediments or resource conflicts. Communicate release scope clearly to stakeholders and ensure alignment on deployment timelines. Ensure completed stories are properly documented, validated, and closed post-release. Promote Agile best practices and support continuous improvement in team processes and performance. Qualifications Minimum Education Requirements: Bachelor’s degree in computer science and/or Information Technology or related fields preferred Scrum Master certification (CSM, PSM I, or equivalent). Minimum Experience Requirements: Proven experience as a Scrum Master in a ServiceNow or similar technical environment. Familiarity with Agile methodologies, especially Scrum. Strong understanding of the ServiceNow platform (CSM, SC, ITSM, ITOM, or other modules preferred). Excellent interpersonal, facilitation, and organizational skills. Proficient in Jira Agile tools (Reporting, KPI) Excellent communication and collaboration skills. Attention to detail and ability to understand workflow. Understanding of network, cloud-based technology and database experience is a plus. Preference to candidates with experience in the eDiscovery industry. Work Environment: Fast-paced, Agile-driven IT team Cross-functional collaboration with product owners, business analyst, developers, quality assurance, testers, and stakeholders. Hybrid work with 15 days of in-office work required. Consilio’s True North Values Excellence: We strive to make every client our advocate Passion: We DO because we CARE Collaboration: We win together through teamwork and communication Agility: We flex, adapt and embrace change People: We value, respect and invest in our teammates Vision: We create clarity of purpose and a clear path forward Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. Show more Show less

About The Company Consilio stands as the global leader in eDiscovery, document review, flexible legal talent, and legal advisory & transformation consulting services. With its Consilio Complete suite of capabilities, the company empowers multinational law firms and corporations using innovative software, cost-effective managed services, and deep legal and regulatory industry expertise. As a Technical Writer, you will also play a key role in developing instructional documentation and managing projects across Consilio systems. You will be collaborating with cross-functional teams to understand their needs in developing and maintaining documentation that meets established Consilio quality metrics. In addition you will maintain a library of documentation and cataloging ti for internal and/or external use. Responsibilities WHAT YOU WILL BE DOING: Develop instructional documentation for multiple projects while managing project plans and schedule. Assist in planning, scheduling, and tracking documentation work to meet dates and client deliverables. Work with SMEs to create instructions for various software processes. Manage documentation projects effectively to meet deadlines and quality standards. Write, format, edit, review, and proof procedural and technical information for technical and nontechnical users Work with Consilio subject matter experts (SMEs) and other internal groups to develop and maintain documentation that meets established Consilio quality metrics. Gather and analyze technical and product information from various sources (such as product demonstrations, project tracking systems, interviews, emails, or phone calls) to document new or changing processes. Proactively escalate project issues, roadblocks, and scope changes as they occur. Practice established documentation development and maintenance practices as set forth in the Consilio Corporate Communications Style Guide. Provide editing support for various types of documents, as requested. Maintain a library of documentation, cataloging it for internal and/or external use. Research changes to documentation and update existing documents, as required. Solicit feedback for measuring documentation effectiveness. Perform peer reviews to ensure Consilio documentation is accurate, relevant, concise, easy to use, and conforms to the style guide, writing standards, and Consilio quality metrics. Requirements Qualifications 5+ years of experience in technical writing and editing/communications Writing and editing: Document information to effectively communicate it to customers, technical staff, managers, executives, sales, and marketing teams. Restructure information for a better approach to problems or tasks. Break down complex information into accessible concepts appropriate to the audience. Represent information in visual/graphical forms that augment textual descriptions. Fluency in common Microsoft Office software (mainly Word). Ability to pay attention to details. Ability to prioritize and execute tasks in a fast-paced environment. Ability to multi-task and be a self-starter. English language: Thorough knowledge of the English language including grammar, spelling, and usage Interviewing and questioning: Talk with individuals and groups about their needs and ask probing questions to gather pertinent content. Interpersonal: Negotiate technical and end-user documentation priorities and resolve conflicts among project stakeholders. Nice-To-Have A bachelor’s degree in English, journalism, or a related field. Experience documenting instructions for software/development/related processes. Project management skills, such as organizing multiple documentation projects to keep them on schedule, reaching out to SMEs, diligent tracking of project goals/scope changes/progress. Experience using graphics/illustration software Why Join Us: Be part of a collaborative and innovative work environment. Opportunity for professional growth and development . Competitive salary and benefits package. Contribute to shaping the future of our software development processes. Consilio’s True North Values Excellence - We strive to make every client our advocate Passion - We DO because we CARE. Collaboration - We win together through teamwork and communication. Agility - We flex, adapt and embrace change. People - We value, respect and invest in our teammates. Vision - We create clarity of purpose and a clear path forward. Show more Show less

The Full Stack Software Engineer is responsible for s oftware development, maintenance, monitoring, problem resolution of both front- and back-end systems develop ment solutions with or within .NET, Relativity or other tools that relate to eDiscovery application s , databases and workflows. This role participates in projects from all SDLC lifecycles, including inception of the project through the maintenance phase. Executing on the analyzing, writing, building and deployment of software with high quality development solutions. Responsibilities Essential Responsibilities: Responsible for the creation and maintenance of moderate to highly complex solutions (including data infrastructure, reporting, and applications) that address the informational and analytical needs of the various groups. Responsible for all phases of the project lifecycle which include requirements definition , solution design, 1 application development, and system testing. Analyze end user data need and develop user-oriented solutions which interface with existing applications. Maintain documentation for all work processes and procedures. Make improvement suggestions and adhere to all approved work changes for the team. Interact and partner effectively across all appropriate internal business teams. Provide backup support for all work and project efforts as needed. Assist with team planning and growth strategy. Ensure execution of all industry InfoSec specific compliance matters within the team. Participate in major upgrades to systems, p latform s and/or software. Participate or training on business functionality for system end users. Test operation of completed programs, debug as needed. Develop functional unit testing around developed applications for testing automation . Additional Responsibilities/Details: Works with minimal supervision and is responsible for making an established range of decisions, escalating to Manager when necessary and updating Manager on a regular basis Adaptable and able to learn quickly and demonstrate a big picture approach when working on projects. Qualifications Minimum Education Requirements: Bachelor of Science in Computer Science or related field, or comparable business/technical experience. Minimum Experience Requirements: At least 3 -7 years of experience of application development experience which includes: programming, data management, collection, modeling and interpretation across complex data sets. Programming skills (database, system, or scripting). Front-end technology: Experience in front-end technologies (any) : JavaScript, CSS3 and HTML5 and third-party libraries such as React Js , Angular, jQuery and LESS Development languages: Knowledge of server-side programming languages (any): . Net , Java, Ruby or Python Database and cache: Familiarity with DBMS technology, including SQLServer , Oracle, MongoDB and MySQL and caching mechanisms such as Redis, Memcached and Varnish Proven ability to design, develop, and deploy full-stack web applications with both SQL and NoSQL databases Proven a bility to rapidly learn and adapt to new engineering tools, languages, and frameworks Strong understanding of software development life cycle and testing strategies Comfortable working with Enterprise Integration Patterns, Service-Oriented Architecture, and Microservices Ideally experienced with Stream processing, Event-Driven Architecture, Messaging Protocols, and Data Engineering Ability to work independently or as a part of a broader team Technical Skills: Proficient in HTML5, CSS3, and JavaScript (ES6+) Proficient in modern web frontend frameworks and state management libraries Proficient in server-side languages and RESTful API design/development Solid understanding of database design/management and caching mechanisms Knowledge of authentication and authorization mechanisms such as OAuth 2.0 and JWT Strong experience with both Microsoft Windows Server infrastructure and distributed systems Experience with version control systems and CI/CD pipelines Experience with containerization technologies such as Docker and Kubernetes Consilio’s True North Values Excellence We strive to make every client our advocate Passion We DO because we CARE Collaboration We win together through teamwork and communication Agility We flex, adapt and embrace change People We value, respect and invest in our teammates Vision We create clarity of purpose and a clear path forward Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. Show more Show less

Overview: The Scrum Master is responsible for facilitating and guiding a scrum team in using the Scrum framework and agile principles to deliver value to customers quickly. A scrum master should have a strong understanding of the Scum and Kanban frameworks plus Agile values and principles. This role requires excellent communication, facilitation, negotiation and coaching skills Responsibilities: Essential Responsibilities : Facilitate Scrum ceremonies - daily stand-ups, planning, grooming, reviews, and retrospectives with teams, PMs and other stakeholders Facilitate and guide team discussions, conflict resolution and progress tracking Adopt, coach, and evangelize Agile values and principles in the team and across the organization Drive continuous improvement at team and org level by using data/metrics and reporting/feedback Help the product development teams perform at their best – without compromising Scrum values on teams where you don’t have direct reports Reinforce customer centric thinking - solve customer’s biggest problems and help build amazing products that delight them Ensure the scrum framework is followed, and guide and coach the team through it. Remove obstacles that prevent the team from meeting its goals. Promote collaboration and ensure the team adheres to Scrum values. Work with the product owner and development team to plan and execute sprint, daily stand-ups, and sprint reviews. Create and maintain project timelines and monitor progress against goals. Identify and manage risks Act as a liaison between the Scrum team and people or teams outside of the team Provide timely feedback Drive a culture of agility and learning. Qualifications: Minimum Education Requirements: Bachelor’s degree or equivalent experience required. Job Qualifications: Experience as a Scrum Master of 3-7 years of proven experience Must have experience with complex initiatives cutting across x-functional teams Expert at Scrum process, ceremonies, and risk management Scrum metrics measurement & management - velocity, burn down and other productivity metrics Strong JIRA Reporting background Experience working with JIRA and Confluence Advanced understanding of Product development and/or infrastructure processes and lifecycle Proven experience delivering new Products to Market Technical comfort and experience with both application and platform software development Outstanding organizational communication & interpersonal relationship building skills conducive to collaboration; able to work well in a cross-functional, matrixed environment Comfortable with ambiguity and rapid changes with an ability to stay flexible, and adapt as needed Ability to build credibility and rapport with team - technical and non-technical team members alike Other Preferred Experience: Experience with JIRA Software Proficiency with Relativity, Nuix, or other eDiscovery platforms EDRM awareness Knowledge of relational databases Consilio’s True North Values Excellence : We strive to make every client our advocate Passion : We DO because we CARE Collaboration : We win together through teamwork and communication Agility : We flex, adapt, and embrace change People : We value, respect, and invest in our teammates Vision : We create clarity of purpose and a clear path forward Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

The Scrum Master is responsible for facilitating and guiding a scrum team in using the Scrum framework and agile principles to deliver value to customers quickly . A scrum master should have a strong understanding of the Scum and Kanban frameworks plus Agile values and principles . This role requires excellent communication, facilitation, negotiation and coaching skills Responsibilities Essential Responsibilities : Facilitate Scrum ceremonies - daily stand-ups, planning, grooming, reviews, and retrospectives with teams, PMs and other stakeholders Facilitate and guide team discussions, conflict resolution and progress tracking Adopt, coach, and evangelize Agile values and principles in the team and across the organization Drive continuous improvement at team and org level by using data/metrics and reporting/feedback Help the product development teams perform at their best – without compromising Scrum values on teams where you don’t have direct reports Reinforce customer centric thinking - solve customer’s biggest problems and help build amazing products that delight them Ensure the scrum framework is followed, and guide and coach the team through it. Remove obstacles that prevent the team from meeting its goals. Promote collaboration and ensure the team adheres to Scrum values. Work with the product owner and development team to plan and execute sprint , daily stand-ups, and sprint reviews. Create and maintain project timelines and monitor progress against goals. Identify and manage risks Act as a liais on between the Scrum team and people or teams outside of the team Provide timely feedback Drive a culture of agility and learning. Qualifications Minimum Education Requirements: Bachelor’s Degree Or Equivalent Experience Required . Job Qualifications: Experience as a Scrum Master of 3-7 years of proven experience Must have experience with complex initiatives cutting across x-functional teams Expert at Scrum process, ceremonies, and risk management Scrum metrics measurement & management - velocity, burn down and other productivity metrics Strong JIRA Reporting background Experience working with J IRA and Confluence Advanced understanding of Product development and/or infrastructure processes and lifecycle Proven experience delivering new Products to Market Technical comfort and experience with both application and platform software development Outstanding organizational communication & interpersonal relationship building skills conducive to collaboration; able to work well in a cross-functional, matrixed environment Comfortable with ambiguity and rapid changes with an ability to stay flexible, and adapt as needed Ability to build credibility and rapport with team - technical and non-technical team members alike Other Preferred Experience: Experience with J IRA Software Proficiency with Relativity, Nuix, or other eDiscovery platforms EDRM awareness Knowledge of relational databases Consilio’s True North Values Excellence : We strive to make every client our advocate Passion : We DO because we CARE Collaboration : We win together through teamwork and communication Agility : We flex, adapt, and embrace change People : We value, respect, and invest in our teammates Vision : We create clarity of purpose and a clear path forward Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. Show more Show less

About the company Consilio stands as the global leader in eDiscovery, document review, flexible legal talent, and legal advisory & transformation consulting services. With its Consilio Complete suite of capabilities, the company empowers multinational law firms and corporations using innovative software, cost-effective managed services, and deep legal and regulatory industry expertise. SYKE redefines the way legal services are delivered. We are pioneers in the field of legal engineering, leveraging cutting edge technology to revolutionize the practice of law. SYKE envisions a future where legal processes are seamlessly integrated with technology, enhancing efficiency, reducing costs and empowering business to navigate the complex legal landscape with confidence. At the core of what sets SYKE apart is our team of legal professionals, technologists, and industry experts who are passionate about reshaping the legal industry and bridge the gap between legal requirements and technological capabilities. We embrace the latest advancements in legal technology, artificial intelligence, and data analytics to deliver solutions that drive tangible value for our clients. We prioritize understanding our clients unique challenges and goals by combining legal expertise with technological innovation. We tailor solutions that address specific needs, streamline processes, and unlock new possibilities for our clients. Qualifications: Bachelor's degree in computer science, Information Technology, or related field. Proven experience in implementing and managing CLM tools. Strong understanding of software development lifecycle methodologies (Agile, Scrum, Kanban). Excellent communication and interpersonal skills. Problem-solving mindset with the ability to adapt to evolving project needs. Why Join Us: Be part of a collaborative and innovative work environment. Opportunity for professional growth and development. Competitive salary and benefits package. Contribute to shaping the future of our software development processes. Consilio’s True North Values Excellence - We strive to make every client our advocate Passion - We DO because we CARE. Collaboration - We win together through teamwork and communication. Agility - We flex, adapt and embrace change. People - We value, respect and invest in our teammates. Vision - We create clarity of purpose and a clear path forward. If you're excited about transforming software development through efficient CLM practices, we invite you to apply and become an integral part of our dynamic CLM team. Together, let's redefine the way we approach software development and deliver exceptional results. Show more Show less

Job Description: Own and drive cross functional initiatives and special projects end to end within defined timelines Collaborate across key enablement functions such as Finance, HR, L&D, Legal, Procurement, etc. and business functions to drive effective enablement across the organization Prepare and present insights and reports/dashboards on key business and operational metrics Create operational processes and practices that drive efficiencies for the organization Partner with leaders and teams to identify process improvement opportunities and scope and support execution Support India Leadership team with ad-hoc analyses and project requests Prepare several strategic documents including but not limited to playbooks, proposals, operating models, etc. as needed to support organization growth and drive key strategic priorities Educational Qualifications MBA or equivalent work experience preferred Work Experience 5-8 years of experience in the areas of project management and business operations. Excellent experience in MS Excel. Experience in PowerBI is preferred. Show more Show less

The Scrum Master is responsible for facilitating and guiding a scrum team in using the Scrum framework and agile principles to deliver value to customers quickly. A scrum master should have a strong understanding of the Scum and Kanban frameworks plus Agile values and principles. This role requires excellent communication, facilitation, negotiation and coaching skills. Essential Responsibilities: Facilitate Scrum ceremonies - daily stand-ups, planning, grooming, reviews, and retrospectives with teams, PMs and other stakeholders Facilitate and guide team discussions, conflict resolution and progress tracking Adopt, coach, and evangelize Agile values and principles in the team and across the organization Drive continuous improvement at team and org level by using data/metrics and reporting/feedback Help the product development teams perform at their best – without compromising Scrum values on teams where you don’t have direct reports Reinforce customer centric thinking - solve customer’s biggest problems and help build amazing products that delight them Ensure the scrum framework is followed, and guide and coach the team through it. Remove obstacles that prevent the team from meeting its goals. Promote collaboration and ensure the team adheres to Scrum values. Work with the product owner and development team to plan and execute sprint, daily stand-ups, and sprint reviews. Create and maintain project timelines and monitor progress against goals. Identify and manage risks Act as a liaison between the Scrum team and people or teams outside of the team Provide timely feedback Drive a culture of agility and learning. Minimum Education Requirements: Bachelor’s degree or equivalent experience required. Job Qualifications: Experience as a Scrum Master of 3-7 years of proven experience Must have experience with complex initiatives cutting across x-functional teams Expert at Scrum process, ceremonies, and risk management Scrum metrics measurement & management - velocity, burn down and other productivity metrics Strong JIRA Reporting background Experience working with JIRA and Confluence Advanced understanding of Product development and/or infrastructure processes and lifecycle Proven experience delivering new Products to Market Technical comfort and experience with both application and platform software development Outstanding organizational communication & interpersonal relationship building skills conducive to collaboration; able to work well in a cross-functional, matrixed environment Comfortable with ambiguity and rapid changes with an ability to stay flexible, and adapt as needed Ability to build credibility and rapport with team - technical and non-technical team members alike Other Preferred Experience: Experience with JIRA Software Proficiency with Relativity, Nuix, or other eDiscovery platforms EDRM awareness Knowledge of relational databases Consilio’s True North Values Excellence : We strive to make every client our advocate Passion : We DO because we CARE Collaboration : We win together through teamwork and communication Agility : We flex, adapt, and embrace change People : We value, respect, and invest in our teammates Vision : We create clarity of purpose and a clear path forward Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.