Tech Lead

A ServiceNow Dev Lead is responsible for designing, developing, and implementing solutions within the ServiceNow platform. You will work closely with business stakeholders, administrators, and IT teams to customize and optimize ServiceNow applications. Your role involves developing teams, implementing best practices, and aligning ServiceNow solutions with business objectives. Key Responsibilities Mentor ServiceNow developers, ensuring best practices in coding, configuration, and integrations. Define and execute the ServiceNow development roadmap, aligning with organizational goals. Collaborate with IT leadership and stakeholders to drive platform adoption and innovation. Establish governance frameworks, coding standards, and security protocols for ServiceNow development. You will be responsible for designing, developing, and deploying ServiceNow applications, service catalog items, workflows, and integrations while providing effort and schedule estimates. Provide technical solutions, design, and development guidance to the engineering team for various ServiceNow modules. Lead complex integrations with third-party applications using different technologies. Implement automation, AI/ML-driven workflows, and ServiceNow best practices to enhance business processes. Ensure compliance with ITIL frameworks, security policies, and ServiceNow standards. Support the Operations/SRE team to manage system upgrades, patching, and overall platform stability. Collaborate with business units, IT teams, and ServiceNow administrators to gather requirements and translate them into solutions. Support the Transformation lead for continuous service improvement and Ops Lead for platform management activities. Technical Expertise Required Skills & Qualifications: - Strong expertise in JavaScript, Glide API, AngularJS, HTML, CSS, and ServiceNow development frameworks. - Deep knowledge of ITSM, ITOM, CMDB, HRSD, SecOps, CSM, and custom application development on ServiceNow. - Proven experience in enterprise-wide integrations and ServiceNow architecture design. - Experience in CI/CD, DevOps methodologies, and Agile/Scrum development. Certifications - ServiceNow Certified System Administrator (CSA), - Certified Application Developer (CAD), - Certified Implementation Specialist (CIS) is preferred. Experience Required: - Bachelor's or master's degree in IT or Computer Science. - 7 to 10 years of experience in ServiceNow development and leadership roles. About Our Company Ameriprise India LLP has been providing client-based financial solutions for over 125 years. We are a U.S.-based financial planning company headquartered in Minneapolis with a global presence, focusing on Asset Management and Advice, Retirement Planning, and Insurance Protection. Join our inclusive, collaborative culture that rewards contributions and offers opportunities for growth and community involvement. If you are talented, driven, and seeking to work for an ethical company that values its employees, consider a career at Ameriprise India LLP. Full-Time/Part-Time Full time Timings (4:45p-1:15a) India Business Unit AWMPO AWMP&S President's Office Job Family Group Technology,