Primary Function of the Position Provide HRIS functional subject matter expertise to assist in supporting Intuitive Surgicals HR HelpNow (ServiceNow) platform and other related tool or systems as needed. Possess the functional, technical, and analytical abilities sufficient for the support and configuration knowledge of HRIS applications. Essential Job Duties ServiceNow experience must be advanced level and have expertise in HRSD, ER, Employee Center Pro, AI, and on current release Develop and analyze reports and dashboard Configuration in lower environment – POC and enhancements Resolve high level, very complex, or previously unknown issues requiring knowledge of ServiceNow Infrastructure Testing including quality assurance and strategies - Develop testing plans based on user stories/requirements including test cases/scenarios and related testing tools to support testing of solution ownership to ensure meets business requirements Improve systems performance by investigating problems and recommending solutions Provide system-related/technical guidance and training when applicable Creates optimization, automation, efficiencies in partnership with other teams (e.g. IT) when required Collaborate with business stakeholders, IT and the greater HRIS team to ensure enhancements are optimally designed, configured, and work well within Intuitive’s systems infrastructure and are scalable Represent the department/function and act as lead on projects or workstreams May lead release cycles and oversee implementation and adoption of the releases working with IT and other key stakeholders Support the implementation or optimization of other modules based on roadmap Maintain awareness and advising on best practices and trends, focus on product and service development, user experience, delivery and support, and applying key technologies May cross-train or guide other as necessary Communicate clearly and effectively across all levels of the organization and to senior leadership Qualifications Required Skills and Experience Understanding of business process management, project management, product development, user experience/voice of customer, and technical change management Knowledge of table structure and understanding of security and roles Business acumen, including critical thinking, problem solving, and collaboration skills Good verbal and written communication skills; ability to distill complex concepts and tailor communications to cross-functional audiences. Proven ability to partner and translate business requirements into system solutions that are scalable Proficient in Microsoft Office, process mapping applications, case management, and tools used for projects (e.g. Smartsheet, ServiceNow, etc.) Excellent time management and follow through, consistent delivery of results on time and/or as committed or expected by customers Minimum 8+ Years Related Experience Minimum College Degree or equivalent HRSD or related certification is a plus.

We are looking for an experienced ServiceNow Developer with 6+ years of hands-on experience in designing, developing, and implementing ServiceNow solutions. The ideal candidate will be proficient in ServiceNow platform administration, scripting, integrations, and module development while ensuring best practices in ITSM, ITBM, HRSD or other relevant modules. Key Responsibilities : • Design, develop, and implement ServiceNow applications, including custom applications, workflows, UI policies, business rules, and client scripts. • Customize and enhance ServiceNow ITSM, ITBM, HRSD, Custom Scoped modules based on business requirements. • Develop and configure Service Catalog, Request Management, Incident, Problem, Change, and CMDB modules.. • Develop integrations using REST/SOAP APIs, MID Server, and third-party applications. • Configure and maintain flows in Flow Designer and implement automation with Scripted REST APIs, Workflows, and Integration Hub. • Implement Access Control (ACLs), security rules to ensure secure operations. • Participate in ServiceNow upgrades, patching, and version management while ensuring system stability. • Troubleshoot and resolve performance issues, system errors, and service outages. • Work with business analysts for the requirements • Create and maintain technical documentation, test cases, and deployment procedures. • Stay updated with ServiceNow best practices, new releases, and industry trends Qualifications Required Skills & Qualifications : • 6+ years of experience as a ServiceNow Developer. • Strong expertise in JavaScript, Glide API, Business Rules, Client Scripts, UI Policies, and Script Includes. • Hands-on experience with ServiceNow Administration, ITSM, ITOM, HRSD, or other modules. • Experience in Flow Designer, Integration Hub, and ServiceNow REST/SOAP integrations. • Strong understanding of data model, CMDB architecture, and ServiceNow tables. • Familiarity with ATF (Automated Test Framework) and ServiceNow Performance Analytics. • Experience with Service Portal development using AngularJS, HTML, CSS, and Bootstrap is a plus. • Knowledge of MID Server, LDAP, SSO, OAuth, and Web Services integration. • Experience in ServiceNow Scoped Applications and Custom App Development. Soft Skills: • Strong analytical and problem-solving abilities. • Ability to work independently and as part of a team. • Attention to detail and a commitment to quality. Preferred Certifications: • ServiceNow Certified System Administrator (CSA) • ServiceNow Certified Application Developer (CAD)

Are you a seasoned data engineer with a passion for hands-on technical work? Do you thrive in an environment that values innovation, collaboration, and cutting-edge technologies? We are looking for a seasoned Integration Engineer to join our team, someone who is passionate about building and maintaining scalable data pipelines and integrations. The ideal candidate will have a strong foundation in Python programming, experience with Snowflake for data warehousing, proficiency in AWS and Kubernetes (EKS) for cloud services management, and expertise in CI/CD practices, Apache Airflow, DBT, and API development. This role is critical to enhancing our data integration capabilities and supporting our data-driven initiatives. Role and Responsibilities: As the Technical Data Integration Engineer, you will play a pivotal role in shaping the future of our data integration engineering initiatives. You will be part of talented data integration engineers while remaining actively involved in the technical aspects of the projects. Your responsibilities will include: Hands-On Contribution: Continue to be hands-on with data integration engineering tasks, including data pipeline development, EL processes, and data integration. Be the go-to expert for complex technical challenges. Integrations Architecture: Design and implement scalable and efficient data integration architectures that meet business requirements. Ensure data integrity, quality, scalability, and security throughout the pipeline. Tool Proficiency: Leverage your expertise in Snowflake, SQL, Apache Airflow, AWS, API, and Python to architect, develop, and optimize data solutions. Stay current with emerging technologies and industry best practices. Data Quality: Monitor data quality and integrity, implementing data governance policies as needed. Cross-Functional Collaboration: Collaborate with data science, data warehousing, analytics, and other cross-functional teams to understand data requirements and deliver actionable insights. Performance Optimization :Identify and address performance bottlenecks within the data infrastructure. Optimize data pipelines for speed, reliability, and efficiency. Qualifications Minimum Bachelor's degree in Computer Science, Engineering, or related field. Advanced degree is a plus. 5 years of hands-on experience in data engineering. Familiarity with cloud platforms, such as AWS or Azure. Expertise in Apache Airflow, Snowflake, SQL, Python, Shell scripting, API gateways, web services setup. Strong experience in full-stack development, AWS, Linux administration, data lake construction, data quality assurance, and integration metrics. Excellent analytical, problem-solving, and decision-making abilities. Strong communication skills, with the ability to articulate technical concepts to non-technical stakeholders. A collaborative mindset, with a focus on team success. If you are a results-oriented Data Integration Engineer with a strong background in Apache Airflow, Snowflake, SQL, Python and API, we encourage you to apply. Join us in building data solutions that drive business success and innovation

Company Description At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints. As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible. Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves. Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential. Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care. Job Description Primary Function of Position Intuitive Surgical is widely considered the most exciting medical device company in the world today. Surgeons worldwide are changing the way surgery is performed by utilizing our robotic surgical device, the da Vinci® Surgical System, to enhance their surgical precision and greatly improve patient benefits. The Clinical Sales Associate will help maximize the utilization of installed da Vinci® Surgical Systems. Essential Job Duties Work with the Clinical Sales Manager to develop a strategy to drive utilization of the daVinci® Surgical System Become a da Vinci® Surgery expert across all primary surgical specialties in order to support the development of surgical robotics programs in the assigned territory Support field efforts to achieve quarterly sales goals Support regional Sales and Marketing development events that create system awareness and procedure adoption Train and develop OR staff to be facile in pre, intra and postoperative system management. Develop a da Vinci® Surgery plan for each surgical team to insure they are capable of using the system independently within a reasonable time frame. Drive utilization of the da Vinci® system by working with surgical teams to select appropriate procedure applications. Drive continuous expansion of the user base by working with key hospital staff and surgeon thought leaders to develop a qualified lead funnel Drive sales of instruments and accessories Responsibly manage administrative tasks; reporting of sales/procedures, outcomes of sales activities, submission of expense reports, etc. Qualifications Required Skills and Experience Minimum Bachelor’s degree or equivalent experience required 6-10 years prior sales experience in medical devices space is required Ability to excel in a high-energy, fast-paced environment Excellent interpersonal skills and persuasive communication skills Proven ability to work effectively as part of a team Ability to travel up to 50% Required Education and Training Minimum Bachelor’s degree or equivalent experience required Preferred Skills and Experience Lead surgical teams through training sessions, helping them understand system operations, OR integration and da Vinci® Surgery applications Be a resource to the surgical team, providing guidance and insight on the use of the daVinci® Surgical System Additional Information Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws. We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws. Shift: Day

Company Description At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints. As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible. Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves. Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential. Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care. Job Description Primary Function of Position Intuitive Surgical is widely considered the most exciting medical device company in the world today. Surgeons worldwide are changing the way surgery is performed by utilizing our robotic surgical device, the da Vinci® Surgical System, to enhance their surgical precision and greatly improve patient benefits. The Clinical Sales Associate will help maximize the utilization of installed da Vinci® Surgical Systems. Essential Job Duties Work with the Clinical Sales Manager to develop a strategy to drive utilization of the daVinci® Surgical System Become a da Vinci® Surgery expert across all primary surgical specialties in order to support the development of surgical robotics programs in the assigned territory Support field efforts to achieve quarterly sales goals Support regional Sales and Marketing development events that create system awareness and procedure adoption Train and develop OR staff to be facile in pre, intra and postoperative system management. Develop a da Vinci® Surgery plan for each surgical team to insure they are capable of using the system independently within a reasonable time frame. Drive utilization of the da Vinci® system by working with surgical teams to select appropriate procedure applications. Drive continuous expansion of the user base by working with key hospital staff and surgeon thought leaders to develop a qualified lead funnel Drive sales of instruments and accessories Responsibly manage administrative tasks; reporting of sales/procedures, outcomes of sales activities, submission of expense reports, etc. Qualifications Required Skills and Experience Minimum Bachelor’s degree or equivalent experience required 6-10 years prior sales experience in medical devices space is required Ability to excel in a high-energy, fast-paced environment Excellent interpersonal skills and persuasive communication skills Proven ability to work effectively as part of a team Ability to travel up to 50% Required Education and Training Minimum Bachelor’s degree or equivalent experience required Preferred Skills and Experience Lead surgical teams through training sessions, helping them understand system operations, OR integration and da Vinci® Surgery applications Be a resource to the surgical team, providing guidance and insight on the use of the daVinci® Surgical System Additional Information Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws. We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws. Shift: Day

Position Summary: We are seeking an experienced and highly skilled Lead LogicMonitor Administrator to architect, deploy, and manage scalable observability solutions across hybrid IT environments. This role demands deep expertise in LogicMonitor and a strong understanding of modern IT infrastructure and application ecosystems, including on premises, cloud-native, and hybrid environments. The ideal candidate will play a critical role in designing real-time service availability dashboards, optimizing performance visibility, and ensuring comprehensive monitoring coverage for business-critical services. Role & Responsibilities: Monitoring Architecture & Implementation Serve as the subject matter expert (SME) for LogicMonitor, overseeing design, implementation, and continuous optimization. Lead the development and deployment of monitoring solutions that integrate on premise infrastructure, public cloud (AWS, Azure, GCP), and hybrid environments. Develop and maintain monitoring templates, escalation chains, and alerting policies that align with business service SLAs. Ensure monitoring solutions adhere to industry standards and compliance requirements. Real-Time Dashboards & Visualization Design and build real-time service availability dashboards to provide actionable insights for operations and leadership teams. Leverage Logic Monitor’s APIs and data sources to develop custom visualizations, ensuring a single-pane-of-glass view for multi-layered service components. Collaborate with applications and service owners to define KPIs, thresholds, and health metrics. Proficient in interpreting monitoring data and metrics related to uptime and performance. Automation & Integration Automate onboarding/offboarding of monitored resources using LogicMonitor’s REST API, Groovy scripts, and Configuration Modules. Integrate LogicMonitor with ITSM tools (e.g., ServiceNow, Jira), collaboration platforms (e.g., Slack, Teams), and CI/CD pipelines. Enable proactive monitoring through synthetic transactions and anomaly detection capabilities. Streamline processes through automation and integrate monitoring with DevOps practices. Operations & Optimization Perform ongoing health checks, capacity planning, tools version upgrades, and tuning monitoring thresholds to reduce alert fatigue. Establish and enforce monitoring standards, best practices, and governance models across the organization. Lead incident response investigations, root cause analysis, and post-mortem reviews from a monitoring perspective. Optimize monitoring strategies for effective resource utilization and cost efficiency. Qualification Minimum Educational Qualifications: Bachelor’s degree in computer science, Information Technology, Engineering, or a related field Required Skills & Qualifications: 8+ years of total experience. 5+ years of hands-on experience with LogicMonitor, including custom DataSources, Property Sources, dashboards, and alert tuning. Proven expertise in IT infrastructure monitoring: networks, servers, storage, virtualization (VMware, Nutanix), and containerization (Kubernetes, Docker). Strong understanding of cloud platforms (AWS, Azure, GCP) and their native monitoring tools (e.g., CloudWatch, Azure Monitor). Experience in scripting and automation (e.g., Python, PowerShell, Groovy, Bash). Familiarity with observability stacks: ELK, Grafana, is a strong plus. Proficient with ITSM and incident management processes, including integrations with ServiceNow. Excellent problem-solving, communication, and documentation skills. Ability to work collaboratively in cross-functional teams and lead initiatives. Preferred Qualifications: LogicMonitor Certified Professional (LMCA and LMCP) or similar certification. Experience with APM tools (e.g., SolarWinds, AppDynamics, Dynatrace, Datadog) and log analytics platforms and logicmonitor observability Knowledge of DevOps practices and CI/CD pipelines. Exposure to regulatory/compliance monitoring (e.g., HIPAA, PCI, SOC 2). Experience with machine learning or AI-based monitoring solutions. Additional Information Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws. We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Primary Function of Position: The Senior Quality Systems and Compliance Staff will provide leadership for ISI's quality systems function to ensure the overall quality management system (QMS) align with domestic and global regulatory requirements. Collaboration with business partners and management will be key to create and sustain a QMS infrastructure that is compliant, effective, efficient and agile to support a rapidly growing international business model with complex and diverse product lines. The Senior Quality Systems and Compliance Staff will have strong leadership skills to support established customer-focused quality initiatives plus maintain and improve the health of QMS. The leadership skills will serve to manage projects that identify and drive continuous improvements for a robust and agile QMS. Roles & Responsibilities: Provides leadership for Quality Systems and Compliance projects and personnel to ensure the fulfillment of company quality goals and objectives Mentors others for the development and maintenance of a robust quality systems and compliance team Leads and facilitates projects for the development, maintenance and improvement of the company's quality management system with a focus on maintaining robust processes and optimization where feasible Support facility inspections and audits required by government and regulatory agencies on a global basis. Shares responsibility with Regulatory Compliance on maintaining audit readiness for internal and external audits; provides backroom leadership during external audits Provides guidance to business partners and the QSC group in the interpretation of FDA regulations and external regulations/standards pertaining to processes within the quality management system Performs assessments, develops action plans, and drives/facilitates implementation activities to address new requirements from global standards or regulations Supports business partners and QSC group in determining risk-based actions and decisions to ensure quality system issues are appropriately escalated and addressed Develops, maintains and improves processes and procedures for various processes within the quality management system and where necessary, provides training Collaborates with OUS ISI sites in the harmonization of primary quality system processes and where appropriate, leads primary quality initiatives within the quality systems Qualification Minimum Bachelor Degree - BS degree in Engineering, Physical or Biological Science, or other technical field Ten plus (10+) years' experience in quality systems, quality engineering, or compliance (or combined experience) in the medical device or other regulated industry Five plus (5+) years' experience in a leadership role with direct management experience strongly preferred Demonstrated strong leadership and partnership in working with diverse teams for improvements, issue resolution, or projects Applied understanding of applicable US medical device regulations (e.g., 21 CFR Part 820, 21 CFR Part 11), international standards (e.g., ISO 13485, ISO 14971), India regulations Experience with computer software validation (CSV) regulations/standards and methodologies Experience in developing and implementing processes and procedures to comply with regulations and standards across the organization; and providing training Strong organizational, written, and verbal communication skills; plus critical thinking skills and proficient in constructive dialogue Effective at prioritizing tasks and responsibilities within a fast-paced, dynamic environment Effective in collaborating and partnering with all levels of management and displaying an appropriate level of assertiveness Good understanding of product development lifecycles; design control through post-market surveillance Applied knowledge of risk management, CAPA, and internal/external audit methodologies Practiced in presenting to various levels of management Experience working directly with regulators such as CDSCO, FDA, Notified Body, or other governmental agencies (preferred) Applied knowledge of validation methodologies pertaining to computer system, process and equipment (preferred) Six Sigma Greenbelt certification or other professional certification (e.g., ASQ certification) (preferred) Additional Information Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws. We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Primary Function of Position This position primary role is to work closely with the larger Customer Service / Field Service Organization Center of Excellence and with the internal IT Salesforce Architect to development and deploy new SFDC service-based solutions. Essential Job Duties Implement new and enhance existing functionality including articulating requirements and translating them to effective solutions on Salesforce.com and related applications which support the following stakeholders: Field Service, Service Contracts, Technical Support and Customer Support. Engage with the existing SFDC Center of Excellence to represent projects and enhancements affects the Service Organization. Work with existing SFDC Architects to implement SFDC Service functionality. Interface on a day-to-day basis with other analysts, business users, super users and IT team members to support business operations and drive change management Perform configuration /system changes to meet business requirements as needed. Ensure proper level of testing and documentation is completed for all work. Lead cross-functional meetings as part of requirements gathering, driving projects or providing status updates on various projects Review and contribute to design document, configuration documents and functional specifications. Conduct unit and Integration testing and regression testing. Support ISI’s production processes and all associated business systems functions. Work with ISI IT and business teams to optimize and streamline business processes and technical solutions. Drive change management process and ensure schedule adherence by collaborating with business, solution architects, cross functional consultants and developers Collaborate and provide inputs to the development team during development phase to meet the business needs. Conduct QA validations and lead User Acceptance Testing (UAT) tests. Support, assist and train the users on new modified system configurations highlighting the impact on business processes. Work closely with onsite team, offshore team, managers, and executives to ensure the release of high-quality solutions. Act as Senior BA and guide & mentor the team members in providing best solutions and do peer review and advice on areas of improvement. Qualification Required Skills and Experience Minimum Bachelor's or undergraduate degree in Computer Science, Information Systems or equivalent experience. Minimum 8 years of experience working on the Salesforce platform with Business Analyst experience in a full cycle implementation as well as in supporting Field Service and Customer Support Business Functions. Minimum 5-8 years of direct hands-on experience with Salesforce.com Field Service Management, Case Management and/or Call Center. Minimum 2-3 years of direct hands-on experience with ServiceMax Asset360. Possess a strong business and customer/client focus. Experience and knowledge of Salesforce.com and SAP integration. Hands-on experience with configuration of new and existing Salesforce.com features including user management, roles/profiles, Permission Sets, custom objects, new page layouts, custom fields, formula fields, validations, workflow rules, email templates, Process Builder, Flows, Lightning Pages, Custom Metadata Types, Custom Settings, Managed Packages, etc. Experience working with business end users, gathering requirements, and building detailed functional design specifications. AppExchange packages experience is preferred. Salesforce Certifications of Admin, AppBuilder preferred. Supporting users in a medical device company is desirable Possess a strong business and customer/client focus Experience with deep understanding of IT Applications and Technology Strong problem solving and analytical capabilities Excellent written and verbal communication skills Very strong collaboration, negotiation, and influence capability required Must have Skills Field Service Management Case Management and/or Call Center Customer Support Business Functions ServiceMax Asset360 Additional Information Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws. We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Company Description At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints. As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible. Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves. Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential. Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care. Job Description Primary Function of Position: Executes the regulatory strategy for obtaining registration approval of Intuitive's portfolio, according to plan. With limited supervision, coordinate with related cross functional teams to compile regulatory documentation for submission to regulatory authorities, maintenance of licenses and change management. Evaluates medical device changes, determines and executes regulatory strategy and ensures compliance. Leads advocacy effort across applicable product regulations, environment management regulations and standards related activities with relevant regulators and Government bodies. Roles & Responsibilities: Main activities Works with cross functional teams and business teams to execute regulatory plans for medical device registrations for India. Closely communicate with regulatory agencies and global counterparts to seek resolutions on regulatory issues Lead with minimal supervision, advocacy efforts to drive effective acceptance and implementation of policy change representations. Lead with minimal supervision influencing efforts to enable simplification of requirements and timely license processing. Should be knowledgeable and have experience with medical device regulations India, including requirements for approval, change management and license renewals Compiles high quality submissions in compliance with technical requirements from regulatory authorities Determines the types of regulatory submissions or internal documentation which are required in situations such as proposed device or regulatory changes Interprets regulatory documents and interfaces with internal/external stakeholders for timely approval of products /product changes Input submission-tracking information into registration tracking system Manage SAP, RIM regulatory database Supports the evaluation of Advertising and Promotional material for compliance Assists and supports other teams in ensuring regulatory compliance Report and provide product registration status and results to function head as well as stakeholders within Global & India to help business planning Performs other tasks and manages projects as assigned Additional activities Ensures that company procedures, processes and documentation meet the required guidelines for maintaining compliance to the Quality Management System, ISO 13485 and other applicable regulations Supports Quality Management System activities such as CAPA, documentation, training, management review, internal & external audits, Field Safety Corrective Actions Qualifications Skills, Experience, Education, & Training: A Bachelor's or Master's degree in Medical Technology, Life Sciences, Pharma or similar sciences 10 - 12 years of experience in medical devices registration in India and similar markets Computer literacy (PC, Microsoft Word/Excel/PowerPoint, Outlook) Preferred Knowledge, Skills, and Experience: Knowledge of Quality Management System requirements to ISO 13485 and broad understanding of what it takes to work in a regulated environment Ability to exercise independent judgment and discretion within a broadly defined range of policies and practices Organizational and planning skills, including action orientation, focused urgency and driving for results Detail-oriented Ability to be effective in complex projects with ambiguity and/or rapid change Ability to multi-task, prioritize and schedule work to meet reporting or other deadlines Good team player, ability to collaborate and influence others Excellent interpersonal skills, ability to work with customers and authorities Excellent skills to work with government and regulators for effective policy shaping and influencing activities to enable business needs. Additional Information Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws. We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws. Shift: Day

Company Description At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints. As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible. Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves. Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential. Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care. Job Description Primary Function of Position The primary responsibility of a Senior Executive Customer Service is to oversee the entire order lifecycle, ensuring accuracy, efficiency, and customer satisfaction throughout the order fulfillment process. This includes managing complex orders from entry to completion, collaborating with various teams, and maintaining data integrity. Additionally, will also play a key role in process improvement and ensuring compliance with company policies and procedures. Essential Job Duties Order Processing and Management: Overseeing the accurate and timely processing of customer orders from initiation to fulfillment. Coordinating with internal teams (sales, logistics, warehouse, finance) to ensure smooth order execution. Managing order changes, cancellations, and backorders effectively. Ensuring accurate invoicing and timely dispatch of goods. Utilizing Enterprise Resource Planning (ERP) systems for order tracking and management. Customer Relationship Management: Acting as a primary point of contact for customers regarding order status, delivery timelines, and any related issues. Building and maintaining strong relationships with key clients. Addressing customer queries, resolving complaints, and escalating issues when necessary. Reporting and Documentation: Preparing and submitting regular reports on order processing performance, including delivery schedules, backlogs, and customer feedback. Maintaining accurate and up-to-date order-related documentation. Process Optimization and Improvement: Identifying areas for process improvement and implementing solutions to enhance efficiency and accuracy. Developing and maintaining dashboards and reports to track order processing efficiency. Ensuring compliance with company policies, industry standards, and regulatory requirements. Collaboration and Communication: Collaborating with various internal teams (sales, logistics, warehouse, finance) to optimize order management workflows. Communicating effectively with stakeholders, including customers, sales representatives, and other internal teams. Problem Solving: Identifying and resolving issues related to order processing, delays, or other discrepancies. Troubleshooting and implementing corrective actions to prevent future occurrences. Qualifications Required Skills and Experience Minimum 10 years of experience preferably in Medical Industry. Knowledge of the order-to-cash (O2C) cycle. Proficiency in order management tools like SFDC, CRM and enterprise resource planning (ERP) systems. Proficient in Excel and Microsoft tools Excellent verbal and written communication skills to effectively interact with customers and internal teams. Strong analytical and problem-solving skills. Attention to detail and strong organizational skills. Ability to manage multiple priorities and meet deadlines. Required Education and Training Any Graduate or Post Graduate Preferred Skills and Experience Exposure of handling Projects Proficiency in Data Analysis Knowledge of commercial terms and tax regulations Additional Information Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws. We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws. Shift: Day

Are you a seasoned data engineer with a passion for hands-on technical work? Do you thrive in an environment that values innovation, collaboration, and cutting-edge technologies? We are looking for a seasoned Integration Engineer to join our team, someone who is passionate about building and maintaining scalable data pipelines and integrations. The ideal candidate will have a strong foundation in Python programming, experience with Snowflake for data warehousing, proficiency in AWS and Kubernetes (EKS) for cloud services management, and expertise in CI/CD practices, Apache Airflow, DBT, and API development. This role is critical to enhancing our data integration capabilities and supporting our data-driven initiatives. Role and Responsibilities: As the Technical Data Integration Engineer, you will play a pivotal role in shaping the future of our data integration engineering initiatives. You will be part of talented data integration engineers while remaining actively involved in the technical aspects of the projects. Your responsibilities will include: Hands-On Contribution: Continue to be hands-on with data integration engineering tasks, including data pipeline development, EL processes, and data integration. Be the go-to expert for complex technical challenges. Integrations Architecture: Design and implement scalable and efficient data integration architectures that meet business requirements. Ensure data integrity, quality, scalability, and security throughout the pipeline. Tool Proficiency: Leverage your expertise in Snowflake, SQL, Apache Airflow, AWS, API, and Python to architect, develop, and optimize data solutions. Stay current with emerging technologies and industry best practices. Data Quality: Monitor data quality and integrity, implementing data governance policies as needed. Cross-Functional Collaboration: Collaborate with data science, data warehousing, analytics, and other cross-functional teams to understand data requirements and deliver actionable insights. Performance Optimization :Identify and address performance bottlenecks within the data infrastructure. Optimize data pipelines for speed, reliability, and efficiency. Qualification Minimum Bachelor's degree in Computer Science, Engineering, or related field. Advanced degree is a plus. 5 years of hands-on experience in data engineering. Familiarity with cloud platforms, such as AWS or Azure. Expertise in Apache Airflow, Snowflake, SQL, Python, Shell scripting, API gateways, web services setup. Strong experience in full-stack development, AWS, Linux administration, data lake construction, data quality assurance, and integration metrics. Excellent analytical, problem-solving, and decision-making abilities. Strong communication skills, with the ability to articulate technical concepts to non-technical stakeholders. A collaborative mindset, with a focus on team success. If you are a results-oriented Data Integration Engineer with a strong background in Apache Airflow, Snowflake, SQL, Python and API, we encourage you to apply. Join us in building data solutions that drive business success and innovation Additional Information Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws. We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.