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4.0 - 8.0 years

0 Lacs

maharashtra

On-site

As a ServiceNow Expert specializing in the Employee Center Pro (ECP) module, you will be a valuable addition to our team by leveraging your functional understanding, technical development, and business analysis skills. Your primary responsibility will involve enhancing the Employee Center Pro experience for our client and their end-users. Your role will entail engaging with various cross-functional teams such as HR and IT to grasp business needs and translate them into functional requirements. You will conduct workshops, discovery sessions, and stakeholder interviews to refine use cases, develop user stories, acceptance criteria, and process flows to guide development efforts. Additionally, you will design intuitive employee journeys using ECP capabilities like Content Experiences, Campaigns, Topic Pages, and Federated Search. In terms of technical development, you will be required to design and develop solutions using ServiceNow's Employee Center Pro, configure Topic Pages, Campaigns, Guided Experiences, Unified Navigation, and Content Automation. Customizing widgets, portals, and components using Service Portal and UI Builder will also fall under your responsibilities. Integrating ECP with other modules such as HRSD, ITSM, and custom applications and implementing Knowledge Management, Service Catalogs, and Search to optimize the employee self-service experience will be crucial tasks. You will need to ensure scalable architecture, performance optimization, and adherence to ServiceNow best practices. Managing platform releases, upgrades, and User Acceptance Testing (UAT) activities specific to Employee Center Pro and collaborating with ServiceNow architects and developers to implement enhancements and resolve issues will be part of your routine. To qualify for this role, you must have at least 4 years of ServiceNow experience, including a minimum of 2 years with Employee Center Pro, and a total of 6+ years of IT experience. Working onsite at the Goregaon, Mumbai office location 5 days a week is mandatory. Strong experience in functional and technical roles, especially within HR or IT service domains, is essential. Proficiency in Portal Development, UI Builder, Search, and Knowledge Management is required, along with hands-on experience in scripting (JavaScript, Glide APIs), Flow Designer, and IntegrationHub. Familiarity with ServiceNow CSM, HRSD, and ITSM modules is a plus. Excellent communication, stakeholder engagement, and documentation skills are vital, as is the ability to work both independently and collaboratively across globally distributed teams. Preferred certifications for this role include ServiceNow Certified System Administrator (CSA), Certified Application Developer (CAD), Employee Center Pro-specific training or certification, and ITIL v4 Foundation.,

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15.0 - 17.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

About the role At Orange Business, Digital Technologys purpose is To be a trusted technology business partner, delivering outstanding digital experiences that amaze our customers, partners and employees The ServiceNow Platform Owner is a senior leadership role responsible for the strategic direction, governance, and operational excellence of the ServiceNow platform across the enterprise. This individual will serve as the primary steward of the platform, ensuring it delivers measurable business value, aligns with enterprise architecture, and supports scalable, secure, and sustainable digital workflows. Develop a trust relationship with the internal stakeholders and customers based on common objectives and plan, build the partnership from the current support model and drive business based on future proof technology and effective cost structure. Drive standardization and effective solution implementation, review the current capabilities and define the upskilling (e.g. product certification, devops, automation, security) and development plan, attract talent from the market and people who can drive the transformation and standardization, the relationship with business and customers. Inspire, organize and develop the team to become self-organized and operate smoothly in the SAFE setup. Work in partnership with the selected System Integrator and Product vendors to build a strong reliable ecosystem for the internal stakeholders and customers, collaboration for the roadmap delivery, transforming the teams and addressing the difficulties that will appear on the way. Being part of Digital Technology and working collaboratively with stakeholders, this role/migration plays a strategic role in OBs Digital transformation journey. This will enable OB to simplify, modernize, automate change implementation and provide digital services to B2B customers, further supporting the revenues growth and IT services development, co-driving Marketing and GDO digital roadmap. About you Key Responsibilities Strategic Ownership Define and maintain the long-term vision and roadmap for the ServiceNow platform in alignment with business and IT strategy. Lead the evaluation and adoption of new ServiceNow modules and capabilities (e.g., ITSM, ITOM, HRSD, SecOps, GRC, CSM, App Engine etc.,). Drive platform innovation and continuous improvement initiatives to enhance user experience and business outcomes. Platform Governance & Architecture Establish and enforce platform governance, development standards, and best practices. Oversee platform architecture, data models, and integrations with enterprise systems Ensure compliance with security, privacy, and regulatory requirements Operational Excellence Manage platform lifecycle activities including upgrades, patching, release management, and performance optimization. Monitor platform health, usage analytics, and user satisfaction metrics to drive improvements. Lead incident response and root cause analysis for platform-related issues. Stakeholder Engagement & Leadership Act as the primary liaison between business stakeholders, ServiceNow developers, product owners, and IT leadership. Translate business needs into platform capabilities and ensure timely delivery of enhancements. Facilitate governance forums, steering committees, and change advisory boards (CABs). Vendor & License Management Manage relationships with ServiceNow and third-party vendors, including contract negotiations, renewals, and licensing compliance. Stay current with ServiceNow product releases, roadmap updates, and community best practices. Required Qualifications 15+ years of experience in IT, with 5+ years in ServiceNow platform ownership, architecture, or administration. Proven experience leading enterprise-scale ServiceNow implementations and managing cross-functional teams. Strong understanding of ITIL, Agile, and DevOps methodologies. Demonstrated ability to manage complex stakeholder relationships and drive consensus. Excellent communication, leadership, and organizational skills. Preferred Qualifications ServiceNow certifications: Certified System Administrator (CSA), Certified Implementation Specialist (CIS), Certified Application Developer (CAD). Experience with scripting (JavaScript, Glide), Flow Designer, IntegrationHub, and REST/SOAP APIs. Familiarity with cloud infrastructure (Azure, AWS), cybersecurity frameworks, and enterprise architecture standards. Background in vendor management, operational workflows, and digital transformation initiatives. Success Metrics Increased platform adoption and user satisfaction. Reduction in manual processes and operational inefficiencies. Improved compliance and audit readiness. Timely delivery of platform enhancements and upgrades. Strong alignment between platform capabilities and business objectives. Show more Show less

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8.0 - 10.0 years

0 Lacs

Bengaluru, Karnataka, India

Remote

Job Title : ServiceNow- Technical Consultant-CSM(Remote) Job Type - Remote Experience - 8+ Years Job Description - We are seeking an experienced and technically strong ServiceNow Technical Lead specializing in the Customer Service Management (CSM) module. This role will lead the design, architecture, development, and deployment of scalable CSM solutions on the ServiceNow platform. The ideal candidate combines strong technical development skills with leadership experience, client communication, and a track record of delivering complex ServiceNow implementations. Key Responsibilities: Technical Leadership: Lead end-to-end technical design and implementation of ServiceNow CSM solutions. Guide a team of ServiceNow developers and administrators through the SDLC. Review code, ensure adherence to best practices, and maintain platform integrity. Serve as the technical point of contact for clients and internal stakeholders. Architecture & Development: Architect robust and scalable ServiceNow CSM solutions using standard and custom components. Develop and customize key CSM features: Cases, Accounts, Contacts, Entitlements, SLAs, Knowledge, Communities, and Virtual Agent. Create custom applications and integrations using REST/SOAP APIs, IntegrationHub, and MID Servers. Implement AWA (Advanced Work Assignment), Virtual Agent, and Predictive Intelligence where applicable. Stakeholder Management: Collaborate with business analysts and solution architects to translate business requirements into technical designs. Present solution architecture and roadmaps to business and IT leaders. Drive workshops, technical discussions, and sprint planning with cross-functional teams. Governance & Delivery: Ensure adherence to ServiceNow platform standards, security policies, and performance benchmarks. Manage technical risk, issue resolution, and post-implementation support. Conduct platform upgrades and migrations while minimizing impact to business. Required Skills & Qualifications: 8+ years of experience on the ServiceNow platform, with 3+ years in CSM-specific implementations. Deep knowledge of ServiceNow architecture, including custom apps, scoped apps, ACLs, UI policies, and scripting (JavaScript, Glide API). Proven experience with ServiceNow Studio, Flow Designer, Business Rules, Script Includes, and custom integrations. Proficient in implementing: Case Lifecycle Management SLAs and Entitlements Omnichannel support (chat, email, portal) Knowledge Base and Communities Dashboards and Performance Analytics Experience integrating with CRM, ERP, and external ticketing systems via APIs. Strong background in Agile/Scrum methodologies and DevOps tools (JIRA, Git, etc.). Preferred Certifications: ServiceNow CSA Certified System Administrator (Mandatory) ServiceNow CIS Customer Service Management (Highly Preferred) ServiceNow Application Developer (Preferred) ITIL v4 Foundation (Preferred) Soft Skills: Excellent leadership, mentoring, and team collaboration skills. Strong communication and client-facing abilities. Ability to drive decisions and resolve conflicts in high-pressure environments. Ownership mindset and proactive approach to problem-solving. Show more Show less

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10.0 - 15.0 years

0 Lacs

noida, uttar pradesh

On-site

As a ServiceNow Architect with 10-15 years of experience, you will be responsible for leading the architecture and design of complex ServiceNow implementations. Your role will involve translating business requirements into scalable and efficient ServiceNow solutions, developing architectural blueprints, and setting technical standards. You will oversee integrations with third-party systems using REST, SOAP, and MID Server, and conduct design reviews and performance tuning to ensure optimal functionality. Your expertise in AIOps and Predictive Intelligence will be leveraged to enhance the ServiceNow platform. You should possess a good understanding of AI Search implementation for Virtual Agents. Your experience as a ServiceNow Architect should demonstrate deep knowledge of ServiceNow modules such as ITSM, ITOM (CSDM), SPM, and WSD. Proficiency in Flow Designer, IntegrationHub, and scripting languages like JavaScript and Glide is essential. Knowledge of CMDB, Discovery, Service Mapping, and App Engine will be key to your success in this role. Holding a Certified ServiceNow System Administrator certification is mandatory, and additional certifications such as CIS (ITSM, HRSD, CSM), CAD, and CTA are preferred. Strong communication, documentation, and leadership skills will also be vital in effectively collaborating with stakeholders and driving successful implementations. This role offers an exciting opportunity to work on cutting-edge ServiceNow projects and contribute to the continuous improvement of IT service management processes. If you are a proactive and innovative professional with a passion for architecting ServiceNow solutions, we invite you to join our team and make a meaningful impact in the world of IT service delivery.,

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3.0 - 7.0 years

0 Lacs

karnataka

On-site

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Design, develop, and implement solutions using ServiceNow SPM modules including Demand, Project, Resource, Portfolio, timesheets and Financial Management. Customize and configure SPM applications to meet business requirements. Collaborate with business analysts and stakeholders to gather and analyze requirements. Develop and maintain technical documentation, workflows, and scripts. Ensure best practices and coding standards are followed. Participate in Agile development processes including sprint planning and reviews. Troubleshoot and resolve technical issues related to SPM modules. Support testing, deployment, and post-deployment activities. Experience with Agile/Scrum methodologies. Familiarity with ATF, Flow Designer, and IntegrationHub. Experience in software development with at least 3+ years in ServiceNow SPM. Hands-on experience with ServiceNow SPM modules and configuration. Strong understanding of ServiceNow platform architecture and capabilities. You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders. You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work. At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.,

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5.0 - 9.0 years

0 Lacs

haryana

On-site

The ServiceNow Engineer/Consultant role based in Gurgaon, India is a senior position with diverse responsibilities within the ServiceNow organization. As a key point of escalation on site, you will be tasked with owning specific modules within the ServiceNow platform and serving as a Subject Matter Expert for various tools such as ITSM, Discovery, Event Management, SPM, IntegrationHub, Midservers, and other coding languages and security protocols. Your primary duties will include building platform capabilities using Flow Designer, custom code, and integrating with external systems. You will be required to actively work on platform tickets and incidents as they arise, ensuring the stability and security of the Instance. Additionally, part of your role will involve brainstorming and implementing new capabilities while providing training to existing staff for continuous learning and development. To excel in this position, you should possess a solid understanding of ServiceNow functionalities related to ITSM, ITOM, SPM, ServiceWatch, Midserver, and security architecture for SaaS platforms. Your expertise should extend to configuring base capabilities and demonstrating platform integration models effectively. Furthermore, you should have strong collaboration skills to work effectively within the team and manage multiple workstreams efficiently. Clear communication of expectations and project status is essential, along with the ability to mentor junior team members globally. Your success in this role will also be measured by your capability to deliver comprehensive documentation and training materials on various aspects of ServiceNow capabilities, ensuring knowledge transfer and skill enhancement across the team.,

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2.0 - 6.0 years

0 Lacs

kolkata, west bengal

On-site

As a ServiceNow CSM Developer, you will be responsible for configuring, implementing, and customizing the CSM module and integrations on the ServiceNow platform. This includes writing efficient JavaScript and Glide Scripting, configuring modules like ITSM and CSM, and building Business Rules, Workflows, Flows, and Portal widgets. Additionally, you will manage Service Catalog items. You will be involved in developing and maintaining integrations between ServiceNow and other enterprise systems using methods like REST API and IntegrationHub to ensure data consistency. Collaborating with stakeholders, you will translate requirements into technical designs and contribute to the ServiceNow platform's architectural roadmap. It is essential to ensure that solutions follow best practices and security guidelines. Your role will also involve performing unit and integration testing, supporting UAT, and resolving bugs. Participation in code reviews will be necessary to maintain quality standards. You will support ServiceNow instance upgrades by testing functionalities and performing regular maintenance to ensure platform stability. Additionally, creating technical documentation such as design specs and development guides and providing knowledge transfer and training will be part of your responsibilities. To be successful in this role, you should have a graduate degree from a recognized University and must hold CSA and CIS-CSM certification in ServiceNow. A minimum of 5 years of ServiceNow experience, with at least 2 years of Implementation experience, is required. You should possess a strong understanding of IT Service Management (ITSM) processes and the ITIL framework. ServiceNow Certified Application Developer (CAD) and/or Certified System Administrator (CSA) certifications are a must. Proficiency in JavaScript, HTML, CSS, and Glide scripting is essential. In-depth knowledge of the ServiceNow platform architecture and data model is necessary, along with the ability to configure and customize various ServiceNow modules, such as Incident, Problem, Change, Service Catalog, and Knowledge Management. Strong troubleshooting, problem-solving, and analytical skills are required, along with excellent communication (written and verbal) and interpersonal skills. You should be able to explain technical concepts to non-technical audiences effectively. The ability to work independently and as part of a team in a fast-paced environment is crucial. Being highly organized with a strong attention to detail is important to succeed in this role. Stay updated on ServiceNow features, identify automation opportunities, and actively participate in Agile/Scrum ceremonies to drive continuous improvement.,

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

As a ServiceNow Solution Architect at EY, you will play a crucial role in designing solutions, mapping client business requirements, and ensuring seamless project delivery. Your responsibilities will involve collaborating with clients to evaluate existing processes and tools, identifying suitable ServiceNow platform solutions, defining requirements, determining integration needs, and developing comprehensive architecture and implementation plans. With a minimum of 8 years of experience on the ServiceNow platform and at least 5 years of hands-on experience with HAM/HAM Pro, you will be tasked with configuring Hardware Model Normalization processes to maintain consistent, clean, and enriched hardware model data across the platform. Your expertise in CSDM concepts and their application to asset and CMDB alignment will be essential in guiding technical architecture, design reviews, and solution blueprinting. Your role will also require proficiency in platform tools such as Flow Designer, Business Rules, Script Includes, and IntegrationHub, along with the ability to mentor junior team members and lead technical teams effectively. Experience in agile/sprint-based delivery environments, exceptional communication skills, and a proactive problem-solving approach will be vital for success in this position. Moreover, you will be expected to support practice build efforts, deliver projects to both external clients and internal stakeholders, establish strong internal relationships, and provide expert-level support and technical mentoring to the implementation team. Your deep understanding of ServiceNow's capabilities, coupled with the ability to develop and present business case material for senior stakeholders, will be instrumental in driving successful project outcomes. In addition to the technical skills required, you must hold a CSA certification and preferably a ServiceNow HAM Pro Certification, along with 2 CIS certifications. Familiarity with CSDM 4.0, ITOM/CMDB integration best practices, and an ITIL Certification would be advantageous in fulfilling the responsibilities of this role. Join EY in building a better working world by leveraging your expertise in ServiceNow as a Solution Architect and contributing to the creation of new value for clients, people, society, and the planet. Your proactive approach and technical proficiency will be key in shaping the future with confidence and addressing the most critical issues of today and tomorrow across a wide range of services and sectors.,

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6.0 - 10.0 years

0 Lacs

karnataka

On-site

The Senior Engineer works closely with the Application Owner and Product Administrator to design and deliver solutions in ServiceNow that align with the business requirements. If you are the ideal candidate for this role, you should possess extensive experience in ServiceNow and its associated modules, with a clear understanding of how different components can be leveraged to achieve specific outcomes. You will also be responsible for creating and maintaining documentation for the implemented processes to ensure accurate interpretation by others. Effective communication is a key aspect of this role, involving interactions with enterprise applications leadership, business analysts, key stakeholders, and internal development resources. As a proactive self-starter, you will be comfortable navigating all phases of the software development lifecycle. Your responsibilities will include engaging in detailed communication with stakeholders, hands-on development, and conceptualizing solutions for implementation. Responsibilities: - Development: Scope, design, and execute solutions as requested by application owners, exploring multiple approaches. Lead the development of intricate ServiceNow applications, modules, and integrations while adhering to best practices for efficient and maintainable code. Customize and extend ServiceNow modules using JavaScript, REST APIs, HTML, and other relevant technologies. - Configuration and Customization: Collaborate with ServiceNow administration to build complex operational workflows behind the scenes. - Continuous Improvement: Evaluate existing functionality and processes to identify opportunities for scalability and performance enhancement. - Integrations: Support integrations with other technologies by collaborating with developers of other products and the Integration Data Management team. - Documentation: Develop technical design documentation outlining solution architecture, workflows, data models, integrations, and user interfaces. Qualifications: - Bachelor's degree in computer science, Data Analytics, or equivalent experience. Minimum Experience Requirements: - 6+ years of hands-on experience in ServiceNow development, including CSM, ITSM, HR Service Delivery, ITAM, ITOM, and SecOps modules. - 8+ years of overall experience in Development, with the ability to manage or lead at least 5 team members. - Proficiency in designing and developing playbooks within CSM using the CSM Agent Workspace. - Familiarity with Flow Manager, Scheduled Script Executions, notifications, building applications, and custom widgets. - Strong skills in JavaScript, HTML, CSS, and REST APIs within the context of ServiceNow development. - Experience in integrating with enterprise systems such as HRIS, ERP, CRM (Netsuite, SFDC, ADP, UKG, HubSpot). - Excellent verbal and written communication skills to articulate complex technical requirements to non-technical individuals. - Ability to work independently in complex projects with significant responsibility. - ServiceNow certifications (CAD, CIS, CSA) are highly preferred. - Thorough understanding of SDLC processes. Consilios consulting and services teams support legal departments of multinational corporations and their outside counsel in addressing legal matters, reducing legal expenses, minimizing risks, and enhancing operational efficiency. With a focus on delivering service excellence globally, Consilios leverages its expertise and best practices to innovate technology solutions that help clients overcome challenges effectively and efficiently. Consilios True North Values: - Excellence: Striving to advocate for every client. - Passion: Taking action with care. - Collaboration: Achieving success through teamwork and communication. - Agility: Embracing flexibility, adaptation, and change. - People: Valuing, respecting, and investing in teammates. - Vision: Creating clarity of purpose and paving the way forward.,

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6.0 - 9.0 years

15 - 25 Lacs

Hyderabad

Hybrid

Primary Skills: ServiceNow ITOM Event Management, Service Mapping, Integration Hub Secondary Skills: ServiceNow ITSM, Integrations Roles & Responsibilities: 1. Solution Design 2. Impact assessment on new solutions 3. Configuring scripts 4. Service Map creation 5. Event rules, Alert rules setup 6. Good knowledge on Event Correlation and Deduplication 7. Configuring the catalog forms and workflows 8. System integration testing and unit testing 9. UAT support 10. Code review and migration from one environment to other environment 11. Production rollout and verification 12. Platform upgrades and patching 13. Troubleshooting integration issues between partner systems 14. Implementing automations using Custom APIs and IntegrationHub 15. Handson experience with JavaScript/HTML/ CSS (Preferred JavaScript)

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8.0 - 10.0 years

0 Lacs

, India

On-site

Req ID: 327606 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a ServiceNow Technical Architect to join our team in Bnagalore, Karn?taka (IN-KA), India (IN). Job Description: ServiceNow Technical Architect Experience Level: 8+ years in ServiceNow development & solutioning Domain Expertise: ITSM, ITOM, ITAM, ServiceNow Architecture, Performance Optimization Role Overview: As a ServiceNow Technical Architect, you will be responsible for designing and implementing complex ServiceNow solutions with a strong focus on scalability, best practices, and architecture. You will lead technical design discussions, guide junior developers, and ensure adherence to ServiceNow development standards. Key Responsibilities: . Architect, develop, and implement end-to-end ServiceNow solutions across ITSM, ITOM, ITAM. . Lead complex scripting, automation, and custom application development. . Define and enforce coding standards, security best practices, and governance frameworks. . Implement advanced scripting using Glide APIs, JavaScript, AngularJS, and Jelly scripting. . Design and optimize Flow Designer, Orchestration, and business process automation. . Ensure optimal instance performance, security, and compliance. . Lead integrations using IntegrationHub, REST/SOAP APIs, Service Graph Connector. . Design enterprise-wide ServiceNow architecture, including data flows and integrations. . Provide technical leadership, mentoring junior developers, and conducting code reviews. . Define best practices for CI/CD pipelines, automated testing, and instance maintenance. Required Skills & Qualifications: . 8+ years of hands-on ServiceNow experience, with expertise in ITSM, ITOM, ITAM. . Strong understanding of ServiceNow architecture, scalability, and security best practices. . Deep expertise in JavaScript, Glide APIs, Flow Designer, and Orchestration. . Experience in ServiceNow integrations, including API security, OAuth, and third-party connectors. . Experience with ServiceNow performance tuning, upgrade strategies, and DevOps pipelines. . Strong leadership, mentoring, and stakeholder communication skills. Preferred Qualifications: . ServiceNow CIS (Certified Implementation Specialist) in ITSM, ITOM, ITAM. . ServiceNow CAD (Certified Application Developer) certification is a plus. . Experience in ServiceNow CMDB health, data governance, and Service Mapping. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click . If you'd like more information on your EEO rights under the law, please click . For Pay Transparency information, please click.

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5.0 - 10.0 years

15 - 30 Lacs

Kolkata, Hyderabad, Pune

Work from Office

Design and develop complex integrations between ServiceNow and external systems using REST, SOAP, IntegrationHub, and MID Server. Build scalable, secure APIs. Support advanced platform capabilities like Performance Analytics, AI/ML, Required Candidate profile ServiceNow Integration Specialist/Developer with expertise in platform integrations, API development, advanced scripting, and automation. Experience with enterprise env and ServiceNow implementations

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5.0 - 10.0 years

15 - 30 Lacs

Kolkata, Hyderabad, Pune

Work from Office

Design, develop, and implement solutions within specific ServiceNow modules (ITSM, ITOM, HRSD, CSM, GRC, SecOps, SPM). Configure workflows, develop integrations, create custom apps. Collaborate with stakeholders to optimize module performance. Required Candidate profile Experienced ServiceNow Developer/Consultant with deep functional and technical expertise in specific ServiceNow modules. Proven track record in module implementation, configuration, scripting etc

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5.0 - 10.0 years

15 - 30 Lacs

Kolkata, Hyderabad, Pune

Work from Office

Develop and customize ServiceNow applications, workflows, UI, and portals. Implement business rules, client scripts, UI policies. Build integrations via REST/SOAP. Optimize platform performance. Support upgrades and new module rollouts. Required Candidate profile Experienced ServiceNow Developer with strong hands-on expertise in platform customization, scripting, integrations, and UI/UX development. Proficient in Agile delivery and ServiceNow best practices

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8.0 - 13.0 years

25 - 40 Lacs

Kolkata, Hyderabad, Pune

Work from Office

Design and architect ServiceNow solutions across ITSM, HRSD, ITOM, GRC, and CSM modules. Define platform architecture, data model, and integration strategies. Lead technical governance, best practices, and platform scalability. Guide developers Required Candidate profile Experienced ServiceNow Architect with deep understanding of ServiceNow platform, enterprise architecture, and module implementations. Strong leadership, stakeholder management.

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2.0 - 12.0 years

3 - 9 Lacs

Noida, Uttar Pradesh, India

On-site

Understanding customer business requirements and convert to functional requirements Responsible for reviewing requirements for accurate estimation Experienced in leading at least a couple of Implementation projects in ITSM area and one complete Implementation lifecycle for ServiceNow Expertise ServiceNow deployments, ITSM migrations, consolidations, upgrades, integration with other third party tools, Orchestration, operational activities, Project Management expertise Review, and do proactive analyze and resolve application issues as needed Mentor and share technical knowledge/guidance to team Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL / industry standards Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist and ITIL V3 foundation

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2.0 - 12.0 years

3 - 9 Lacs

Chennai, Tamil Nadu, India

On-site

Understanding customer business requirements and convert to functional requirements Responsible for reviewing requirements for accurate estimation Experienced in leading at least a couple of Implementation projects in ITSM area and one complete Implementation lifecycle for ServiceNow Expertise ServiceNow deployments, ITSM migrations, consolidations, upgrades, integration with other third party tools, Orchestration, operational activities, Project Management expertise Review, and do proactive analyze and resolve application issues as needed Mentor and share technical knowledge/guidance to team Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL / industry standards Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist and ITIL V3 foundation

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2.0 - 12.0 years

3 - 9 Lacs

Bhubaneswar, Odisha, India

On-site

Understanding customer business requirements and convert to functional requirements Responsible for reviewing requirements for accurate estimation Experienced in leading at least a couple of Implementation projects in ITSM area and one complete Implementation lifecycle for ServiceNow Expertise ServiceNow deployments, ITSM migrations, consolidations, upgrades, integration with other third party tools, Orchestration, operational activities, Project Management expertise Review, and do proactive analyze and resolve application issues as needed Mentor and share technical knowledge/guidance to team Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL / industry standards Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist and ITIL V3 foundation

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2.0 - 12.0 years

3 - 9 Lacs

Kolkata, West Bengal, India

On-site

Understanding customer business requirements and convert to functional requirements Responsible for reviewing requirements for accurate estimation Experienced in leading at least a couple of Implementation projects in ITSM area and one complete Implementation lifecycle for ServiceNow Expertise ServiceNow deployments, ITSM migrations, consolidations, upgrades, integration with other third party tools, Orchestration, operational activities, Project Management expertise Review, and do proactive analyze and resolve application issues as needed Mentor and share technical knowledge/guidance to team Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL / industry standards Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist and ITIL V3 foundation

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2.0 - 12.0 years

3 - 9 Lacs

Hyderabad / Secunderabad, Telangana, Telangana, India

On-site

Understanding customer business requirements and convert to functional requirements Responsible for reviewing requirements for accurate estimation Experienced in leading at least a couple of Implementation projects in ITSM area and one complete Implementation lifecycle for ServiceNow Expertise ServiceNow deployments, ITSM migrations, consolidations, upgrades, integration with other third party tools, Orchestration, operational activities, Project Management expertise Review, and do proactive analyze and resolve application issues as needed Mentor and share technical knowledge/guidance to team Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL / industry standards Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist and ITIL V3 foundation

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5.0 - 10.0 years

4 - 8 Lacs

Hyderabad / Secunderabad, Telangana, Telangana, India

On-site

We are looking for a skilled ServiceNow Developer with 5-10 years of experience to join our team in India. The ideal candidate will be responsible for designing, developing, and implementing ServiceNow solutions to enhance our IT service management processes. Responsibilities Develop and implement ServiceNow applications and modules to meet business requirements. Configure ServiceNow ITSM modules including Incident, Problem, Change, and Service Catalog. Collaborate with stakeholders to gather requirements and provide technical solutions. Perform integrations with third-party systems and applications. Maintain and enhance existing ServiceNow applications and workflows. Conduct testing and validation of ServiceNow applications. Provide support and troubleshooting for ServiceNow applications. Skills and Qualifications 5-10 years of experience in ServiceNow development and administration. Strong knowledge of ServiceNow platform and its capabilities. Proficiency in JavaScript, HTML, CSS, and AngularJS. Experience with ServiceNow REST and SOAP web services. Familiarity with ITIL processes and best practices. Ability to work collaboratively in a team environment. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills.

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