Servicenow Developer

Role & responsibilities

We are seeking an experienced Senior ServiceNow Developer with a strong background in financial services and prior experience working with Client or other leading financial institutions. This role requires deep expertise in ServiceNow development and integrations, with a proven track record in Cloud enablement, financial crimes compliance, and integrated risk management. The successful candidate will be instrumental in designing, developing, and implementing scalable ServiceNow solutions that support enterprise risk and compliance objectives across global operations.

Key Responsibilities

• Design, configure, and develop advanced solutions on the ServiceNow platform (ITSM, IRM/GRC, SecOps, and custom applications).
• Lead the integration of ServiceNow with cloud platforms, risk management tools, and enterprise applications.
• Partner with risk, compliance, and financial crimes units to build workflows that enhance monitoring, reporting, and controls.
• Implement Cloud-related ServiceNow solutions that align with financial industry compliance requirements (e.g., AML, OFAC, KYC, PCI DSS).
• Collaborate with stakeholders in technology risk, fraud prevention, cybersecurity, and operations to ensure regulatory alignment.
• Translate business needs into technical requirements and deliver ServiceNow solutions following agile best practices.
• Provide mentorship to junior developers and contribute to governance, design reviews, and coding standards.
• Support production operations by troubleshooting and resolving complex ServiceNow issues.

Qualifications

• 7+ years of overall IT experience with 5+ years dedicated to ServiceNow development.
• Hands-on expertise in ServiceNow IRM/GRC, SecOps, and integration modules.
• Prior Client experience or strong exposure to global financial services organizations.
• Proven background in Cloud platforms (AWS, Azure, or GCP) with ServiceNow integration.
• Strong domain expertise in financial crimes (AML, fraud detection, sanctions, KYC) and integrated risk frameworks.
• Proficiency in JavaScript, Glide API, ServiceNow scripting, REST/SOAP web services, and CMDB integration.
• Familiarity with regulatory requirements (e.g., OCC, FFIEC, SOX) and risk frameworks (COSO, ISO, NIST).
• Bachelors or Masters degree in Computer Science, Information Systems, or a related field.
• ServiceNow Certified System Administrator (CSA) and one or more advanced certifications (CAD, CISIRM, CISSecOps, etc.) preferred.

Preferred Skills

• Strong problem-solving skills with the ability to bridge technical and business needs.
• Experience working in Agile environments with distributed global teams.
• Excellent communication skills to interact with C-level executives, compliance officers, and technology leaders.
• Ability to work across global time zones (Phoenix / Chennai collaboration model).