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Infobeans
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ServiceNow CSM Consultant

ServiceNow CSM Consultant

Infobeans

3 - 7 years

5 - 9 Lacs

Indore Pune Chennai

Posted:2 weeks ago| Platform:

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Skills Required

rest javascript itsm csm soap css web services cmdb ui policy service catalog change management mid server jms servicenow java ui incident management service improvement itom html discoverer servicenow development client scripts itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

What will your role look like

Able to identify system deficiencies and recommends solutions continual service improvements

Functional understanding of OpenFrame / CTI technology, NOW Experience UI Framework, JMS integrations, internationalization (i18n)

Basic understanding of ServiceNow Machine Learning and Predictive Intelligence capabilities, MID Server

Why you will love this role

Besides a competitive package, an open workspace full of smart and pragmatic team members, with ever-growing opportunities for professional and personal growth Be a part of a learning culture where teamwork and collaboration are encouraged, diversity is valued and excellence, compassion, openness and ownership is rewarded

We would like you to bring along

Understanding in ServiceNow development, implementation & integration with hands-on knowledge in javascript, UI policies, UI action, workflow, business rule, client script, Script Includes, Business Rules and ACL.

Experience with ServiceNow CSM, ITSM, and Service Portal

Experience with ServiceNow in Developer or Support role (Incident, Problem, Change management or Customer Service Management)

Solid knowledge of CSM module

Experience with instance upgrade and patching

Experience with SOAP, RESTful API, scripting with ServiceNow

Worked on multiple integrations of ServiceNow-Monitoring Tools

Experience in Agent workspace and Virtual agent

Functional knowledge of the CSM module of ServiceNow.

Location - Chennai,Indore,Pune,India

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