ServiceNow CSM Consultant

As a skilled ServiceNow CSM Developer with a strong background in Service Portal, JavaScript, and Knowledge Management, you will be part of a dynamic team requiring passionate professionals with 5+ years of experience in ServiceNow CSM implementation and Custom App development. **Key Technical Skills:** - ServiceNow CSM (Customer Service Management) development & implementation - Service Portal with JavaScript, Bootstrap, HTML, Server-Side Scripting & Style Sheets - UI Pages, Macros, Menus, Workspace, Workflows, Flow Designer, REST/SOAP APIs - Scoped Applications, Integration Hub, Spokes, Knowledge Management - Custom App Development, Business Rules, Script Includes, Glide System, App Designer - Reporting & Performance Analytics - ServiceNow Scripting, Service Catalog, OOTB APIs, Best Practices **Additional Requirements:** - Excellent verbal and written communication skills - Self-driven and proactive individual contributor - Strong understanding of Agile methodologies and ceremonies - Experience with quality processes in development lifecycle - Integration experience using Web Services (REST/SOAP) Join our team to build the future of customer service management together! Email your resume to pavithra@itish.in. Referrals are highly appreciated.,