82 Service Portal Jobs

NTT DATA is looking for a Senior ServiceNow Technical Consultant who is passionate about ServiceNow and eager to continue growing with the platform. In this role, you will have the opportunity to work on a wide range of implementations, integrations, and upgrades with clients of various sizes, including some of the top Enterprise companies globally. As a Senior ServiceNow Technical Consultant, you will be a part of dynamic teams that deliver challenging and complex solutions on the ServiceNow platform. Key Responsibilities: - Participate in all technical aspects of delivering complex customer solutions on the ServiceNow platform - Advise clients on best practices within the ServiceNow platform to create lasting value and enhanced experiences - Collaborate effectively with virtual team members to achieve project goals and produce high-quality deliverables - Contribute to multiple Agile engagements, utilizing the NTT methodology and tools to enhance project efficiency The ideal candidate for this position should have: - 3+ years of hands-on ServiceNow experience - 3+ years of ITSM experience Preferred Qualifications: - ServiceNow Certified System Administrator Certification - ServiceNow Certified Implementation Specialist Certification in additional practice areas such as ITBM or SPM, WSD, HSRD, CSM, ITAM, ITOM, Service Portal (UX Design), etc. NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. We are committed to helping clients innovate, optimize, and transform for long-term success. With diverse experts in more than 50 countries, we offer services including business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. As a part of the NTT Group, we invest significantly in R&D to support organizations and society in confidently moving into the digital future. If you are looking for an opportunity to work in a fast-paced, collaborative, and entrepreneurial environment with smart and fun individuals, then this Senior ServiceNow Technical Consultant position at NTT DATA in Delhi, India, might be the perfect fit for you. Apply now to be a part of a forward-thinking organization that values inclusivity and growth.,

You will be joining NTT DATA as a Tech Consultant specializing in IT Asset Management (ITAM) and System Administration. As a Senior ServiceNow Technical Consultant, you will work in Hyderabad, Telangana, India. In this role, you will have the opportunity to work on a variety of implementations and upgrades for clients, including top Enterprise companies globally. Your primary responsibilities will include participating in delivering complex solutions on the ServiceNow platform, advising clients on best practices, collaborating with virtual team members, and contributing to Agile engagements. You are expected to have at least 3 years of hands-on ServiceNow and ITAM experience. The ideal candidate for this role will be responsive, punctual, and accountable, with a passion for working in a fast-paced environment. You will also have the opportunity for growth through individualized roadmaps and training to help you achieve your career goals. NTT DATA is a global innovator in business and technology services, serving Fortune Global 100 clients. As a part of NTT Group, we are committed to helping organizations innovate and transform for long-term success. If you are passionate about ServiceNow and eager to continue learning and growing with the platform, this position is a great opportunity for you.,

As a ServiceNow Functional Architect at Proximus GCC in Bengaluru, India, with over 10 years of total experience and at least 8 years of ServiceNow expertise, your primary responsibility will be to collaborate with stakeholders to understand business requirements and translate them into effective ServiceNow solutions. You will design, develop, and implement ServiceNow applications, modules, and integrations to meet organizational needs. Additionally, you will debug performance-related issues and provide fixes, coordinate with the Product Owner for deliverables, prioritize tasks, and prepare runbooks for releases. Your role will also involve providing expertise in customizing and configuring ServiceNow to ensure optimal performance and user experience. You will lead and mentor developers to create a collaborative and knowledge-sharing environment within the team. Staying current with industry best practices and emerging trends in ServiceNow development will be crucial, allowing you to recommend and implement improvements as necessary. Moreover, collaborating with cross-functional teams to integrate ServiceNow with other enterprise systems for seamless data flow and functionality will be part of your responsibilities. Furthermore, you will participate in planning and executing ServiceNow upgrades and enhancements, understand Proximus" architectural build, and provide solutions to customer needs. Supporting developers and team members, mentoring them to upskill on the latest ServiceNow features, offering constructive feedback, and supporting hiring activities by reviewing profiles and evaluating them will also be integral to your role. To qualify for this position, you should have proven experience as a ServiceNow SME/ Tech Lead with a minimum of 8 years in the ServiceNow platform. In-depth knowledge of ServiceNow architecture, design, and best practices is essential, along with experience in the CSM module and proficiency in CMDB and data loads. Proficiency in JavaScript, HTML, CSS, knowledge of SLAs, hands-on experience in Flow Designer, excellent scripting skills, and awareness of best practices are necessary. Strong expertise in ServiceNow development tools and relevant certifications such as Certified Application Developer (CAD) or Certified Implementation Specialist (CIS) are highly desirable. Exceptional problem-solving and analytical skills, attention to detail, effective communication, and collaboration with technical and non-technical stakeholders are also required for this role.,

You are a highly skilled and experienced ServiceNow Developer with 4-6 years of relevant experience, specializing in Employee Workflows, particularly within HR Service Delivery (HRSD). As a senior technical team member, you play a crucial role in configuring, developing, testing, and deploying ServiceNow applications, reports, service portal, and integrations, with a strong focus on HRSD modules like Onboarding, Offboarding, HR Services, Employee Center Portal, and Assignment Rules. Your roles and responsibilities include participating in ServiceNow Development projects as a senior technical team member, focusing on configuring, developing, testing, and deploying ServiceNow applications, reports, service portal, and integrations, with a strong emphasis on HRSD modules. You will document configurations, reports, and development work thoroughly, create design documents for complex technical solutions, lead customer conversations to assist with requirements gathering processes, and assist customers with executing testing scenarios and plans. You will educate customers on ServiceNow products and the solutions created for them by delivering effective demonstrations, engage in timely and effective written and verbal communications with customers and teammates, collaborate with and support your teammates, and demonstrate expert understanding of technical consultant methodologies and principles. Additionally, you will maintain a keen understanding of the products implemented and customers" business, configure and/or develop advanced ServiceNow features, maintain certifications, knowledge of new features with each release, and commit to continuous learning. You will attend and participate in design workshops and activities, participate in story grooming and pointing sessions, lead Code Promotion activities, write well-designed, testable, efficient code, participate in peer review testing, deliver well-prepared solution demonstrations during sprint retrospectives, participate in cutover planning and implementation, lead Knowledge Transfer sessions with customers, support Project Managers, participate in pre-sales activities, and mentor Associate Technical Consultants and Technical Consultants. Requirements: - 4-6 years of hands-on experience in ServiceNow development projects. - At least 3+ years of experience in ServiceNow HR Service Delivery (HRSD). - Proven technical and business process experience in leading the development and delivery of ServiceNow solutions in client environments. - Strong knowledge of HR Case Management, Employee Center Pro/Portal, and Lifecycle Events. - Proven experience with ServiceNow Studio, Scoped Applications, and Update Sets. - ServiceNow CSA and CIS- HR Certifications. - Knowledge of technical components such as LDAP, SAML/SSO, REST and SOAP API integrations. - Strong understanding of JavaScript, Glide API, and ServiceNow scripting. - Familiarity with ServiceNow data model, ACLs, UI policies, and Flow Designer. - Experience working with Agile methodologies and tools like Jira, ServiceNow Agile 2.0. - Deep knowledge and expertise in key areas of the ServiceNow platform. - B.Tech in Computer Science or a related field. - Ideally, experience with AI/ML technology and preferably experience with ServiceNow Virtual Agent, Predictive Intelligence, and Performance Analytics products. Soft Skills: - Exceptional Communication - Collaboration - Intellectual Curiosity & Proactivity - Strategic Thinking - Mentorship - Resilience & Adaptability If you are looking to make a significant impact, thrive in a collaborative and innovative environment, seek professional development opportunities, and value competitive salary, wellness packages, and flexible work arrangements, then you may be a great fit for this position.,

As a ServiceNow technical developer, your primary responsibility will be to design, develop, and maintain applications/modules on the ServiceNow platform. You will engage with stakeholders to gather requirements, propose solutions, and implement custom applications, workflows, and integrations to optimize business processes. With 5 to 8 years of technical experience in ServiceNow and custom/scoped application development, you should be proficient in tools such as ServiceNow Studio, Service Portal, and Flow Designer for business workflow configurations. A solid grasp of Snow Architecture & Modules (e.g., ITSM, IT Service Portal, Asset Management) along with knowledge of databases, Incident management lifecycle, and web technologies (JavaScript, HTML, CSS) is essential. Your role will involve analyzing, designing, developing, testing, implementing, and maintaining UI/UX within ServiceNow. Expertise in creating service request forms, task flows, and workflows as per the specific requirements of EXL functions is crucial. You will lead the development, implementation, and maintenance of new/existing Snow Portfolio on top of the App Engine. In addition, you should be skilled in configuring/customizing the Snow platform, setting up new workflows/alerts, role assignments, and integrations with external systems using ServiceNow APIs, REST, SOAP, and other methods. As a technical solution architect, you will drive transformation initiatives and the Service desk enablement roadmap, overseeing scoping, solution design, delivery, implementation, and adoption of Snow-Service desk across EXL. Experience with scripting tools and leveraging ServiceNow standard functionality for automating routine tasks is expected. Managing data flow integration between ServiceNow and third-party systems is also a key aspect of the role. Possessing ServiceNow certifications, such as Certified Application Developer, would be advantageous. Excellent communication skills are essential for discussing technical and functional issues/solutions, particularly in high-pressure situations, with executives, support teams, and customers. The ability to collaborate effectively in a team setting and manage multiple assignments concurrently will be beneficial for success in this role.,

You should have at least 5 years of experience in ServiceNow. Your role will involve working on custom applications using both studio and non-studio based approaches. You should have 2 to 3 years of experience in integrating ServiceNow with tools such as Rapid7, Nexpose, and other systems. Experience with Service Portal, specifically in the Employee Center module, is required. Additionally, you must have strong expertise in IT Service Management (ITSM), with a focus on customized forms and workflows.,

You will be responsible for developing and configuring solutions within the ServiceNow Strategic Portfolio Management (SPM) suite, implementing and optimizing modules such as Demand Management, Project/Program/Portfolio Management, Road mapping, and Time Tracking. Your role will involve collaborating with stakeholders to gather business requirements and translating them into functional/technical specifications. Leveraging ServiceNow platform capabilities to build custom applications, workflows, and automated processes will be a key aspect of your responsibilities. Additionally, you will create and maintain dashboards, reports, and Performance Analytics indicators to track portfolio KPIs. Integration of ServiceNow with external tools using REST/SOAP APIs and Integration Hub will also be part of your duties. Conducting unit testing, troubleshooting, and performance tuning for implemented solutions will be essential to ensure the efficiency of the platform. Compliance with platform best practices, governance standards, and policies is crucial. Your role will also involve providing ongoing support and enhancement of the ServiceNow SPM environment. Skills and Experience Requirements: - 5+ years of hands-on experience with ServiceNow Strategic Portfolio Management (SPM) or PPM. - 5+ years of experience developing on the ServiceNow Platform (Glide, Client Scripts, UI Policies, Script Includes, etc.). - Experience with Agile/SAFe frameworks and related ServiceNow modules. - Strong understanding of ITSM, ITBM, and CMDB integrations as they relate to SPM. - Proven track record of working with ServiceNow Flow Designer, Automated Test Framework (ATF), and Service Portal. - Experience with custom app development, data imports, and scoped applications. - Familiarity with Performance Analytics, Dashboards, and executive reporting. Skills and Certifications: - Experience with ServiceNow Tokyo, Utah, or later versions. - ServiceNow Certified System Administrator (CSA) and ServiceNow SPM/PPM Implementation certification preferred. - ITIL v3 certification. - Excellent analytical and problem-solving skills. - Excellent verbal and written communication skills. - Strong presentation development and Customer Presentation skills. - Successful teamwork experience & demonstrated leadership abilities.,

As a ServiceNow Developer at Daimler, you will be responsible for designing, configuring, and customizing the ServiceNow platform in modules such as ITSM, ITOM, Service Request Management, Integrations, Custom Reporting, Customer Service Management, and Service Portal. You should have experience working in an agile environment and following agile practices, contributing to all phases of the development lifecycle. Ideally, you would have completed 1-2 projects in modules like CSM, FSM, HRSD, TSM, TSOM, Retail Core, or S2P. Your primary skills should include designing, configuring, and customizing the ServiceNow platform, with expertise in ITSM, ITOM, Service Request Management, and Integrations. You should be skilled in implementing Customer Portal and Employee Center Portal features, working on case management workflows, and utilizing AI search and predictive intelligence GenAI features. Experience in the latest UX/UI features, developing custom and Out-of-the-Box widgets, and building/configuring mobile apps in ServiceNow is essential. Additionally, you should possess integration skills with hands-on REST API development work and be able to prepare and produce software releases. Any certification related to ServiceNow would be beneficial for this role. You should also demonstrate proficiency in custom application development within the ServiceNow platform, configuration of ITOM and ITBM modules, service requests, portals, service catalogs, and customizations including Server and Client Scripts, UI Action, workflow administration, data import, etc. Experience in setting up ServiceNow integrations (LDAP, SSO, Email, etc.), gathering requirements, implementing them, writing test cases, and automated tests in ServiceNow is required. Knowledge of modifying, adding, changing Forms, Fields, UI Actions, and administrative aspects of ServiceNow will be an added advantage. Your expertise will be crucial in supporting continuous improvement by exploring alternatives and technologies and presenting them for architectural review. Your role will involve collaborating with cross-functional teams and contributing to the enhancement of Daimler's ServiceNow platform.,

As a Lead Software Engineer at JPMorgan Chase within the AI/ML Data Platform team, you play a pivotal role in an agile group dedicated to enhancing, constructing, and delivering cutting-edge technological products in a secure, stable, and scalable manner. Your duties involve devising crucial technology solutions across various technical domains to support the business's objectives effectively. You will be responsible for developing and adapting ServiceNow workflows, forms, lists, business rules, script includes, and UI components. Your role also involves offering solutions through configuration and customization, encompassing user interface modifications, workflow management, report generation, data imports, custom scripting, and third-party software integrations following industry best practices. You will evaluate the efficiency of existing configurations and workflows, devising strategies for enhancements or integrations, and identifying and suggesting solutions for ServiceNow system inadequacies. Moreover, you will be required to create requirements, develop test plans, manage the ServiceNow platform, and offer tier 2 support. Collaboration with integration experts is essential to leverage MID servers, APIs, web services, email systems, and other pertinent technologies for seamless integration with the ServiceNow platform. Additionally, you will partake in formulating standards, best practices, and operational guidelines while supporting the creation of procedures. To excel in this role, you must possess formal training or certification in Software Engineering concepts accompanied by a minimum of 5 years of hands-on experience. Proficiency in ServiceNow configuration and administration is crucial, along with a comprehensive comprehension of the platform and its PaaS model. Familiarity with integration solutions like SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, SFTP, and MID servers is expected. Furthermore, you should be adept at utilizing ServiceNow's codeless technologies such as Flow Designer and Integration Hub, well-versed in CMDB management, external tool integration, and various ServiceNow features like Service Portal, Request Catalog, and Automations. Knowledge of AI and ML capabilities, as well as web technologies including SOAP, JSON, XML, and Web Services, is advantageous. Proficiency in ITOM modules like Orchestration, Service Mapping, Event Management, and Discovery, coupled with software development skills in Java, Python, JavaScript, and JS Libraries and Frameworks, will be beneficial in this role. Preferred qualifications include a profound understanding of the financial services sector and its IT systems, practical experience with cloud-native technologies, ITIL foundations certification, and being a Certified ServiceNow Administrator and Implementation Specialist in one module (ITSM, ITOM, CSM, ITBM, HR).,

As a Senior ServiceNow Developer at Bristol Myers Squibb, you will play a crucial role in designing, developing, and implementing complex ServiceNow solutions to support our mission of transforming patients" lives through science. Your responsibilities will include collaborating with business stakeholders to understand their requirements, maintaining and enhancing existing ServiceNow applications, troubleshooting issues, and staying updated on the latest ServiceNow features and functionalities. Additionally, you will mentor and train junior ServiceNow developers, contribute to the development of best practices, and work with cross-functional teams to automate business processes using ServiceNow. To excel in this role, you should hold a degree in Computer Science, Information Systems, or a related field, along with at least 5 years of experience in ServiceNow development and implementation. Possessing certifications such as ServiceNow Certified System Administrator (CSA), Certified Application Developer (CAD), or Certified Implementation Specialist (CIS) will be advantageous. Your experience with various ServiceNow modules including Service Portal, HR Service Delivery, IT Service Management, IT Operations Management, IT Asset Management, and others, will be instrumental in delivering innovative solutions. Proficiency in ServiceNow scripting languages, integrations, reporting, and analytics, as well as Agile development methodologies, is essential. As a self-directed individual with excellent problem-solving abilities and strong communication skills, you will contribute to the continuous improvement of ServiceNow solutions, ensuring optimal performance and smooth operations. Your expertise in ServiceNow security, compliance, performance tuning, and optimization will be highly valued. If you are passionate about leveraging technology to drive advancements in patient care and seek a career that offers both challenges and rewards, we invite you to join our diverse and dynamic team at Bristol Myers Squibb.,

As a ServiceNow Architect at InfoBeans, you will lead the design and architecture of ServiceNow solutions encompassing ITSM, ITBM, HRSD, GRC, and other modules. Your primary responsibility will be to develop scalable, flexible, and sustainable ServiceNow architectures aligning with business objectives. You will design solutions that seamlessly integrate with existing enterprise systems, offering technical leadership and guidance to development teams to ensure best practices in implementation, coding, and configuration. Collaborating with business stakeholders, you will gather requirements, analyze needs, and translate them into technical solutions. Conducting technical workshops and training sessions for teams and stakeholders will be crucial for successful implementation. You will oversee the end-to-end implementation of ServiceNow solutions, including custom applications and integrations, ensuring successful integration with other enterprise systems while managing and resolving complex technical issues. Establishing and enforcing governance around ServiceNow platform usage, you will ensure compliance with standards and best practices. Developing and maintaining architectural documentation, conducting regular reviews and audits of the platform to optimize scalability, and engaging with key business and IT stakeholders to align IT and business strategies will be part of your responsibilities. Acting as a trusted advisor, you will provide insights and recommendations on how ServiceNow can address business challenges. In this role, you will enjoy a competitive package, work in an open workspace with smart team members, and have ample opportunities for professional and personal growth. You will be part of a learning culture that values teamwork, collaboration, diversity, and rewards excellence, compassion, openness, and ownership. To excel in this position, you should bring extensive experience in designing and implementing ServiceNow solutions, particularly in ITSM, ITBM, HRSD, and GRC modules. Your expertise in ServiceNow integrations using REST, SOAP, and other APIs, coupled with a strong understanding of ITIL, Agile, and IT service management frameworks, will be essential. Proficiency in ServiceNow development, scripting, configuration, and customization, along with knowledge of ServiceNow platform capabilities and data models, will be advantageous. Your leadership and team management skills, certifications in relevant areas, and the ability to guide and mentor junior team members are also desired.,

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting Applications for the role of Principal Consultant - Service Now Tech Lead In this role, you will be the technical owner and manage a team of developers, assign their tasks and provide technical guidance as needed. Responsibilities . You are the technical owner and manage a team of developers, assign their tasks and provide technical guidance as needed. . Mentor and lead a team of developers. . Participate in requirement discovery with clients, design and develop solutions for the ServiceNow platform, ranging from current feature enhancements and bug fixes to full application suite deployment. . Carry out agile sprint-defined development tasks to support release cycles, including execution of development, unit testing, functional testing, and overall peer review of team member work. . Reviews design and code per sprint to ensure quality. . Creation and customization of complex workflows and custom workflow activities. . Coordinate with Client, Architects, Business Analysts, and developers to translate business requirements to technical requirements and development tasks. . Contribute and review user stories. . Build and maintain technical documentation. . Monitor health, usage, and overall compliance of ServiceNow and its applications . Develop a keen understanding of the products we implement and client business. . Provide production support and be able to resolve problems under pressure. . Assists in project estimation. . Participate in regular Knowledge Transfer sessions with ServiceNow Developers . Stay current with new and updated capabilities of the ServiceNow Platform . Coordinate upgrades to Production and Sub-Production instances . Coordinate sub-production testing, evaluation, and regression remediation . Participate in blueprinting workshops and contribute with documentation and effort estimation. . Support COE in continuous development of training paths for professional advancement. . Contribute to ongoing definition of best development and solution practices. . Lead training workshops as mean to spread experiences gained across the practice. Qualifications we seek in you! Minimum Qualifications / Skills . Relevant experience ServiceNow Development. . Demonstrate prior experience in leading client projects as a technical lead. . Certified System Administrator (CSA) plus one mainline Implementor certifications (CSM / HRSD/ITSM/GRC etc.). Experience on S2P, FSO dispute, Service mapping would be preferred. . One greenfield implementation of any ServiceNow module. . Strong hand-on experience in Java scripting, debugging and deployment using update sets for new applications, enhancements, and version upgrades . Hands-on Experience working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists, API&rsquos, Service Portal etc... . Experience in Integration with 3 rd party tools using Rest, SOAP, Scripted and Flow/Integration Hub. . Good understanding of ServiceNow Best practices in scripting, integration. . Experience in deploying code from Lower instance to Production. . Experience in Cloning and Upgrades. . Excellent communication Skills for client facing roles. . Good management, analytics, problem solving & interpersonal skills . Self-motivated, Positive outlook & result oriented Preferred Qualifications/ Skills . Knowledge of Azure DevOps/ TFS / Jira / Rally Etc.. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit Follow us on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Job Summary: We are looking for a highly skilled and analytical ServiceNow Developer with exceptional coding abilities and strong problem-solving aptitude. The ideal candidate will have a passion for clean code, platform optimization, and scalable solution design. You will be responsible for building robust, efficient, and maintainable solutions across various ServiceNow modules and applications. Key Responsibilities: Develop and enhance ServiceNow applications using best-in-class coding practices. Create and maintain Business Rules, Script Includes, Client Scripts, UI Actions, and Flow Designer logic. Build scalable integrations using REST, SOAP, and MID Servers. Collaborate with architects and business analysts to design efficient technical solutions. Troubleshoot issues, optimize performance, and refactor legacy scripts. Maintain code quality, documentation, and adhere to governance standards. Participate in peer code reviews, solution design discussions, and sprint planning sessions. Required Skills & Experience: 5+ years of experience in ServiceNow development. Proficient in JavaScript (server and client side) and ServiceNow Glide APIs. Strong knowledge of ServiceNow platform components including Scoped Apps, ACLs, Scripted APIs, and Flow Designer. Hands-on experience with integrations (REST/SOAP), data transformations, and background jobs. Excellent problem-solving, debugging, and analytical skills. Ability to write clean, modular, and reusable code. Comfortable working independently in fast-paced environments. Preferred Qualifications: ServiceNow Certified Application Developer or related certifications. Experience in one or more modules such as ITSM, HRSD, CSM, or App Engine. Familiarity with CI/CD practices and Git-based version control. Exposure to ATF (Automated Test Framework) and DevOps tools.

Key Responsibilities: Successfully plan execute monitor control and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform Perform development and configuration of a variety of areas including but not limited to Incident Service Catalog Problem Change Knowledge Asset Management Configuration Management CMDB Reporting Agent Workspace and Employee Center Create configure and write advanced scripting in Business Rules Script Includes REST API UI Policies Client Scripts ACL s Notifications UI Pages UI Macros and SLAs OLAs Integrations knowledge using REST SOAP Hands on Experience on Service Portal Hands on Experience on Performance Analytics Have knowledge on workflow build or modify workflows and or Flow Designer based on the requirements Provide technical support assistance to diagnose and resolve issues and troubleshoot complex how to questions Define complex application development administration and programming standards Works collaboratively with peers to coordinate the overall delivery of technology solutions to the business groups Support and create any necessary project documentation that relates to evidencing our requirements Documenting our processes and procedures and supporting the creation of solution and operations documents Experience in implementation of ServiceNow HAMPro SAMPro Discovery Integration Hub is an added advantage You will explore the alternatives to the recommended solutions based on research that includes literature surveys information available in public domains vendor evaluation information etc and build POCs You will create requirement specifications from the business needs define the to be processes and detailed functional designs based on requirements You will support configuring solution requirements on the products understand if any issues diagnose the root cause of such issues seek clarifications and then identify and shortlist solution alternatives You will also contribute to unit level and organizational initiatives with an objective of providing high quality value adding solutions to customers If you think you fit right in to help our clients navigate their next in their digital transformation journey this is the place for you Technical Requirements: Primary skills Technology Infra ToolAdministration ITSM ServiceNow Technology Infra ToolAdministration ITSM ServiceNow CSM Technology Infra ToolAdministration ITSM ServiceNow HRSD Technology Infra ToolAdministration ITSM ServiceNow ITAM Technology Infra ToolAdministration ITSM ServiceNow ITBM Technology Infra ToolAdministration ITSM ServiceNow ITOM Additional Responsibilities: 1 to 2 years of experience as ServiceNow Developer implementation role Good knowledge of ServiceNow and ITIL Understanding Scrum Methodology Strong engagement communication and facilitation skills ServiceNow Certified System Administration Preferred Skills: Change Management,ITSM->Service Now,Tools->Service Now->ServiceNow-ITOM,Tools->ServiceNow/SNOW

As a ServiceNow Architect in Sydney, you will be responsible for implementing the ITSM Suite which includes Incident, Change, Release, and Problem management, as well as Service Catalog and Service Portal. Your expertise in customizing the ServiceNow tool through Business rules, Client Scripts, and Script includes will be crucial for the successful execution of projects. Your role will also involve showcasing your strong experience in developing custom dashboards, integrating reporting tools, and CRM applications to enhance the platform's functionality. Additionally, you will leverage your experience in implementing discovery and service mapping suites to streamline processes. Being adept at integrating third-party applications using REST and SOAP methodologies is essential for this position. Your knowledge of hosting services, including cloud and on-premises environments, will be valuable in ensuring seamless operations. Understanding compute workloads across physical, virtual, and cloud environments is key to optimizing performance. Furthermore, having a foundational understanding of Unix-based Operating Systems and monitoring tools will aid in troubleshooting and maintaining system health. A solid background in data networks, encompassing LAN, WAN, routing, switching, and interconnects, along with familiarity with the TCP/IP model and network layers, will be advantageous for successful project delivery.,

As a ServiceNow Developer with over 10 years of experience, you will play a crucial role in developing enhancements and improvements on the ServiceNow Platform, focusing on ITSM, ITAM, Service Portal, and Virtual Agent applications. Your responsibilities will encompass the entire software development life cycle, from requirement gathering to design, development, testing, and deployment of solutions. You will serve as a Trusted Advisor, providing technical expertise to ServiceNow product owners and customers, delivering strategic initiatives, incremental improvements, and ensuring client expectations are met. Your key responsibilities will include driving the ServiceNow roadmap, identifying continuous service improvements, and mentoring the development and administration teams on ServiceNow concepts and capabilities. To excel in this role, you must have a total of 10 years of experience with at least 5-7 years in ServiceNow. Your expertise should extend to web development concepts, application architecture, and in-depth knowledge of the ServiceNow platform, including customizations such as UI Policy, Client Scripts, Workflows, UI Action, and more. You should also possess a rich understanding of ITIL practices and ServiceNow ITSM modules, with experience in implementing Change Management, Incident Management, Problem Management, and other modules. Your technical skills should include proficiency in web-based languages such as JavaScript, CSS, Jelly, XML, HTML, and Glide, as well as experience in integrating ServiceNow with other platforms through APIs like SOAP/REST. Additionally, you should be ServiceNow Administration and ITIL V3 Foundation certified, with experience in reporting, automated testing, and administration aspects of ServiceNow. Experience in working in an agile environment, good communication and presentation skills, and a Bachelor's degree in a relevant field are also required. If you are looking to leverage your expertise as a ServiceNow Lead Developer in a dynamic IT/Computers-Software industry, this role offers the opportunity to drive strategic projects, provide technical leadership, and deliver innovative solutions to meet client needs.,

As a ServiceNow Developer specializing in Order Management for Telecom Module, your primary responsibility will be to design, develop, and implement solutions on the ServiceNow platform, with a specific focus on the Order Management for Telecom (OMT) module. You will work closely with Business Analysts, Solution Architects, and various cross-functional teams to gather and analyze requirements effectively. Your tasks will include developing ServiceNow catalog items, workflows, business rules, client scripts, UI policies, and custom applications tailored to meet the specific needs of telecom order management. It will be essential to configure and customize Order Management modules to ensure smooth handling of product orders, service requests, and provisioning workflows. Another crucial aspect of your role will involve integrating ServiceNow with third-party systems, OSS/BSS platforms, and legacy systems commonly utilized in telecom environments. You will also be responsible for providing support during User Acceptance Testing (UAT), defect fixing, and performance tuning for order management processes. To excel in this role, you must adhere to Agile delivery practices and actively participate in daily stand-ups, sprint planning sessions, and retrospectives. Compliance with coding standards, security guidelines, and ITSM best practices is of utmost importance to ensure the overall quality and security of the solutions developed. Required Skills: - Possess a minimum of 5 years of hands-on development experience on the ServiceNow platform. - Demonstrated proficiency in ServiceNow Order Management for Telecom (OMT) module. - Familiarity with ServiceNow CSM (Customer Service Management) and/or ITSM would be advantageous. - Strong command over JavaScript, REST/SOAP integrations, ServiceNow Flow Designer, and Service Portal. - Comprehensive knowledge of the telecom domain, specifically pertaining to Order-to-Activation processes, Product Catalogs, Service Requests, and Fulfillment. - Ability to create technical documentation, design documents, and deployment guides. - Prior experience in working within Agile/DevOps environments is preferred. If you are a dedicated ServiceNow Developer with a keen interest in Order Management for Telecom and possess the requisite skills and experience mentioned above, we encourage you to apply for this position. Please note that this opportunity requires immediate availability and the ideal candidate should have a minimum of 5 years of relevant experience.,

As a Lead Software Engineer at JPMorgan Chase within the AI/ML Data Platform team, you will play a crucial role in an agile group dedicated to enhancing, developing, and delivering cutting-edge technology products in a secure, reliable, and scalable manner. Your role as a key technical contributor involves providing vital technology solutions across various technical domains to support the firm's business goals. Your responsibilities will include: - Developing and customizing ServiceNow workflows, forms, lists, business rules, script includes, and UI components. - Offering solutions through configuration and customization, such as user interface modifications, workflow management, report generation, data imports, custom scripting, and third-party software integrations using industry best practices. - Evaluating existing configurations and workflows for effectiveness and efficiency, devising strategies for enhancement or further integration within the ServiceNow framework. - Creating requirements, executing test plans, managing ServiceNow, and delivering tier 2 support. - Identifying deficiencies in the ServiceNow system and proposing appropriate solutions. - Collaborating on establishing standards, best practices, support guidelines, and operational procedures. - Partnering with integration subject matter experts to leverage MID servers, APIs, web services, email, and other relevant technologies for tool integration with the ServiceNow platform. Required qualifications, capabilities, and skills: - Formal training or certification in Software Engineering principles with at least 5 years of practical experience. - Proficiency in ServiceNow configuration and administration, including a solid grasp of the platform and PaaS model, integration solutions like SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, SFTP, and MID servers. - Familiarity with ServiceNow codeless technologies such as Flow Designer and Integration Hub. - Experience with CMDB, external tool integration, Service Portal, Request Catalog, and Automations within the ServiceNow platform. - Knowledge of AI and ML capabilities, web technologies like SOAP, JSON, XML, and Web Services. - Skills in ITOM modules like Orchestration, Service Mapping, Event Management, and Discovery, along with software development experience in Java, Python, JavaScript, and JS Libraries and Frameworks. Preferred qualifications, capabilities, and skills include: - Extensive knowledge of the financial services industry and its IT systems. - Practical experience in cloud-native environments. - ITIL Foundations certification. - Certified ServiceNow Administrator and Implementation Specialist in one module (ITSM, ITOM, CSM, ITBM, HR). Join us at JPMorgan Chase and embark on a rewarding career where you can make a significant impact while pushing the boundaries of what's achievable.,

As a Service Now Consultant at YASH Technologies, you will be responsible for leading ServiceNow projects and offshore teams, ensuring successful implementation, administration, and support engagements. Your role will involve collaborating with clients and internal technology project teams to deliver outcomes within the Agile Methodology. Your key responsibilities will include gathering and documenting user, process, and technical requirements, mentoring team members, and leading the development of the ServiceNow platform. You will be involved in performing changes to the user interface, system properties, integrations, data migrations, reports & dashboards, and modifications to existing workflows. Additionally, you will facilitate the rollout of new applications and modules in ServiceNow, identify system deficiencies, and provide recommendations as a trusted advisor to clients. To excel in this role, you should hold a Bachelor's degree in Computer Science or a related field, with at least 6+ years of experience in the IT industry and 4+ years in ServiceNow administration, development, and implementations. You must have strong experience in leading ServiceNow projects, conducting requirements gathering workshops, and working with modules like IT Service Management (ITSM), IT Operations Management, and Service Portal. Certifications such as ServiceNow Certified System Administrator (CSA), ServiceNow Certified Implementation Specialist (ITSM/ITOM/HRSD/PPM), and ITIL V3 foundation are required for this position. Additionally, experience with UI Policies/Actions, Business Rules, Script Includes, and various programming languages like JavaScript, SOAP, REST, as well as the ability to work on multiple engagements simultaneously are essential. At YASH Technologies, you will have the opportunity to create a fulfilling career in an inclusive team environment. We offer career-oriented skilling models and support continuous learning, unlearning, and relearning. Our workplace is grounded in principles of flexible work arrangements, trust, transparency, and stable employment with a great atmosphere and ethical corporate culture. Join us at YASH and be a part of our journey in bringing real positive changes in an increasingly virtual world.,

You have a fantastic opportunity as a ServiceNow Developer focusing on Order Management for Telecom Module. With over 5 years of experience in ServiceNow Development, specifically in CSM and Telecom Order Management, you will play a crucial role in this full-time position. We are looking to fill 10 positions in Bangalore, Chennai, or Hyderabad. Your responsibilities will include designing, developing, and implementing solutions on the ServiceNow platform, with a special focus on the Order Management for Telecom (OMT) module. You will collaborate with Business Analysts, Solution Architects, and cross-functional teams to gather and analyze requirements. Developing ServiceNow catalog items, workflows, business rules, client scripts, UI policies, and custom applications to meet telecom order management needs will be a key part of your role. Additionally, configuring and customizing Order Management modules to enable seamless handling of product orders, service requests, and provisioning workflows is essential. You will also need to integrate ServiceNow with third-party systems, OSS/BSS platforms, and legacy systems commonly used in telecom environments. Supporting UAT, defect fixing, and performance tuning for order management processes will also be part of your responsibilities. Following Agile delivery practices and participating in daily stand-ups, sprint planning, and retrospectives is crucial. Ensuring compliance with coding standards, security guidelines, and ITSM best practices is a must. To excel in this role, you must possess at least 5 years of hands-on development experience on the ServiceNow platform. A strong knowledge of ServiceNow Order Management for Telecom (OMT) module is required. Experience in ServiceNow CSM (Customer Service Management) and/or ITSM is an advantage. Proficiency in JavaScript, REST/SOAP integrations, ServiceNow Flow Designer, and Service Portal is essential. Telecom domain knowledge, particularly in Order-to-Activation processes, Product Catalogs, Service Requests, and Fulfillment, will be beneficial. You should also have the ability to write technical documentation, design documents, and deployment guides. Experience in working in Agile/DevOps environments is preferred.,

Hiring ServiceNow Portal Developer for Hyderabad location Key Responsibilities: Min 4 to 8 years of experience as a ServiceNow Portal Developer Hands on experience in Java Script, HTML, CSS, XML, AJAX & Angular JS . A fundamental understanding of ITSM , ITIL or CMDB. Strong Scripting experience is primary Good to have- ServiceNow Certification Hands-on design, development, and deployment experience with the ServiceNow platform. End to End Integration Exp. Using Scripted Rest API, Rest API (Outbound & Inbound) & Authentication Process. ServiceNow implementation experience in ITSM , Service Portal , Performance Analytics (Adv. Reporting) & Employee Centre Knowledge. Should be multitasking, Self-Learner and possess good Functional Knowledge. Should be able to take lead on Project, Support activity and guide or train the team. Strong communication, presentation, and problem-solving skills. Thorough understanding of ITIL/ITSM processes. Working knowledge of ITBM process and implementation. Looking for short Notice joiners , if interested, Pls share your resume to Pavan.vadge@techmahindra.com Total Exp - Current Location - Current CTC - Expected CTC - Notice period - Current Company -

As a ServiceNow Portal Developer specializing in Service Portal and Employee Service Center (ESC), you will be responsible for designing, developing, and customizing ServiceNow Service Portals and ESC to create intuitive, responsive, and user-centric portals. Your role will involve building mobile-responsive, user-friendly interfaces, enhancing portal functionalities for improved employee self-service experiences, and collaborating with stakeholders to gather requirements and translate them into effective portal solutions. You will ensure best practices in UI/UX within the ServiceNow environment. To be successful in this role, you should have 4+ years of experience with a strong expertise in ServiceNow Portal development. You must possess hands-on experience with Service Portal and ESC, a good understanding of HTML, CSS, JavaScript, and AngularJS within ServiceNow, and the ability to design and implement clean, intuitive user experiences. Possessing a ServiceNow certification would be considered a plus. Join us in this exciting opportunity to contribute to our growing team and play a key role in building and enhancing user-centric portals on the ServiceNow platform. This position offers PAN India location flexibility with remote/hybrid work options. If you are passionate about creating seamless user experiences aligned with business needs, we look forward to having you on board.,

The Senior Software Developer position involves developing strategic solutions for new services and functionality. You will design software and actively participate in programming, testing, and documentation throughout the Software Development Life Cycle (SDLC). Effective communication with the team, organization, and external vendors is a key aspect of this role. Your primary responsibilities will include collaborating with IT teams to implement future automations, integrating ServiceNow modules, and architecting ServiceNow automation, scripting, and integration with existing systems like Active Directory. You should have hands-on experience with REST API integration and other ServiceNow integration methods, along with a strong understanding of Flow Designer. Additionally, knowledge of ServiceNow modules such as Incident Management, Problem Management, Change Management, and others is essential. In this role, you will be responsible for implementing SAM Pro and HAM for clients, conducting workshops to showcase the value of solutions, developing custom software solutions, customizing ServiceNow applications, and supporting the planning and training of internal clients. Collaboration with team members, peer leadership, and adherence to quality standards and procedures are also key aspects of the position. To be successful in this role, you should have a Bachelor's degree in Computer Science or a related field, along with a minimum of 3+ years of software development experience. Proficiency in programming, software engineering standards, Windows and Unix operating systems, and excellent communication skills are necessary. You must also demonstrate strong analytical skills, ingenuity, and the ability to work independently on multiple projects simultaneously.,

Key Skills: ServiceNow, SAMPro, HAMPro, CMDB, Service Portal, Integrations, ITSM, Incident Management, Problem Management, Change Management. Roles & Responsibilities: Administer and configure ServiceNow, focusing on SAMPro, HAMPro, and CMDB modules. Manage SAMPro Maturation, ensuring efficient management and usage of the application. Oversee the SAMPro Workspace for streamlined operations and enhanced user experience. Implement and configure HAMPro to optimize hardware asset management. Develop and maintain integrations between ServiceNow and other enterprise applications. Work with Service Portal for efficient user interface and experience in ITSM. Provide expertise in incident, problem, and change management processes using ServiceNow. Troubleshoot and resolve issues in the ServiceNow environment. Experience Requirement: 5-10 years of experience as a ServiceNow Administrator or ITSM Senior Developer. Hands-on experience with SAMPro, HAMPro, and CMDB modules in ServiceNow. Strong background in implementing integrations and managing Service Portal. Experience with SAMPro Maturation and Workspace management. Education: Any Graduation.

You are an experienced ServiceNow Portal Developer with over 4 years of experience and expertise in Service Portal and Employee Service Center (ESC). You will be responsible for designing and customizing ServiceNow Service Portals and ESC, building user-friendly interfaces, and enhancing portal functionalities to improve employee self-service experiences. Your role will involve collaborating with stakeholders to gather requirements and translate them into effective portal solutions while ensuring best practices in UI/UX within the ServiceNow environment. Key Responsibilities: - Design, develop, and customize ServiceNow Service Portals and ESC. - Build intuitive, mobile-responsive, and user-friendly interfaces. - Enhance portal functionalities to improve employee self-service experiences. - Collaborate with stakeholders to gather requirements and translate them into effective portal solutions. - Ensure best practices in UI/UX within the ServiceNow environment. Requirements: - 4+ years of overall experience, with significant expertise in ServiceNow Portal development. - Strong hands-on experience with Service Portal and ESC. - Good understanding of HTML, CSS, JavaScript, AngularJS within ServiceNow. - Ability to design and implement clean, intuitive user experiences. - ServiceNow certification is a plus. Location: PAN India (Remote/Hybrid flexibility),