Servicenow Developer

Firstsource

8 - 13 years

13 - 23 Lacs

hyderabad

Posted:1 week ago| Platform:

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Skills Required

integration itsm cmdb servicenow development service portal customization workflow

Work Mode

Hybrid

Job Type

Full Time

Job Description

ServiceNow Platform Development:

Design, develop, and implement complex ServiceNow solutions including custom applications, modules, workflows, and UI components using Flow designer, JavaScript, GlideRecord, GlideForm, Jelly, Angular JS, and other relevant ServiceNow APIs and scripting languages.
Develop and maintain robust, secure, and high-performing integrations with external systems using various methods (REST, SOAP, MID Server, IntegrationHub).
Ensure adherence to ServiceNow best practices, coding standards, and security guidelines. Manage and execute technical tasks for platform upgrades.
Platform knowledge on ITSM modules, CMDB, On-call, Virtual agent etc.
Platform Governance & Best Practices
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Ensure adherence to ServiceNow development standards and platform governance & Platform upgrade.
Work closely with functional consultants, architects, and clients to interpret requirements into technical designs.

Preferred candidate profile

Required Technical Skills & Experience:

4+ years of hands-on development experience with ServiceNow.
Deep expertise in ServiceNow platform development:
Flow designer, JavaScript, GlideRecord, GlideForm, Script Includes, Business Rules, UI

Policies, UI Actions, Client Scripts.

Service Portal development (Widgets, Pages, Themes, SCSS, AngularJS).
ServiceNow APIs (REST, SOAP).
Platform upgrade experience along with end to end activities.
Proven experience with complex integrations:
Designing and implementing integrations using REST, SOAP, MID Server, and IntegrationHub.
Experience with various authentication methods (OAuth, Basic Auth, certificates).
Familiarity with ServiceNow Now Assist and AI/ML capabilities:
Understanding of Natural Language Understanding (NLU), Virtual Agent, and AI search

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