Servicenow Developer

Andersen

The customer

The project

Responsibilities:

• Configuring, customizing, and enhancing the ServiceNow platform according to business requirements.
• Developing and supporting custom applications, workflows, scripts, and integrations.
• Ensuring proper functioning and performance of Incident, Problem, Change, Service Catalog, CMDB,
• Providing technical support, troubleshooting, and issue resolution related to ServiceNow modules.
• Managing platform upgrades, patches, and maintenance activities.
• Developing and maintaining reports, dashboards, and performance analytics for service operations.
• Documenting technical solutions, configurations, and support procedures.

Must-haves:

• Experience with ServiceNow for 3+ years.
• Strong hands-on experience with ServiceNow platform: Incident, Problem, Change, Service Catalog, CMDB
• Ability to design, configure, and implement custom workflows, forms, and UI policies.
• Experience in developing and maintaining ServiceNow integrations with other systems (via REST/SOAP, MID server, APIs)
• Proficiency in JavaScript, Glide scripting, Service Portal development.
• Experience with ServiceNow modules administration, upgrades, and platform maintenance.
• Ability to create and manage reports, dashboards, and performance analytics.
• Strong troubleshooting and problem-solving skills.
• Good communication skills for working with stakeholders, business users, and technical teams.
• Level of English from Intermediate and above.

Nice-to-haves:

• Background in IT Operations.
• CAD (Certified Application Developer).
• Level of German – from Intermediate and above.

Reasons why this job would be interesting to you:

• Experience in teamwork with leaders in FinTech, Healthcare, Retail, Telecom, and others. Andersen cooperates with such businesses as Samsung, Siemens, Johnson & Johnson, BNP Paribas, Ryanair, Mercedes, TUI, Verivox, Allianz, T-Systems, etc.;
• The opportunity to change the project and/or develop expertise in an interesting business domain;
• Job conditions – you can work both fully remotely and from the office or can choose a hybrid variant;
• Guarantee of professional, financial, and career growth! The company has introduced systems of mentoring and adaptation for each new employee;
• The opportunity to earn additional up to 1,000 USD per month by participating in the company's activities;
• Access to the corporate training portal, where the entire knowledge base of the company is collected and which is constantly updated;
• Bright corporate life (parties / pizza days / PlayStation / fruits / coffee / snacks / movies);
• Certification compensation (AWS, PMP, etc);
• Referral program;
• English courses;
• Private health insurance and compensation for sports activities.

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Join us!

https://people.andersenlab.com/