19 Servicenow Scripting Jobs

Job Summary The Operations and Incident Lead is responsible for managing major incidents, escalations, and root cause analysis tracking. This role ensures SLA compliance, vendor accountability, and collaborates with process teams to improve response times. The ideal candidate should have scripting skills to analyze and resolve incidents efficiently, guide operations teams, and improve automation within incident workflows. Key Responsibilities Lead incident management, escalations, and major issue resolution. Ensure adherence to SLA commitments and hold vendor teams accountable for performance. Work with Incident, Change, and Problem Management teams to optimize response times. Track root cause analysis (RCA) and drive continuous service improvements. Use ServiceNow scripting (JavaScript, REST APIs, and workflow automations) to analyze and resolve incidents faster. Guide operations teams in troubleshooting and debugging critical platform issues. Serve as the primary escalation point for critical ServiceNow platform issues and operational challenges. Qualifications & Experience Specialist-level experience in incident and operations management within ServiceNow. Strong knowledge of SLA tracking, vendor management, and problem resolution. Experience working with ITIL-based Incident, Change, and Problem Management processes. Hands-on experience in debugging ServiceNow scripts, workflows, and integrations to support operations teams. Ability to lead major incident resolution efforts and coordinate across multiple teams. Four-year or Graduate Degree in Computer Science, Information Technology, or any other related discipline or commensurate work experience or demonstrated competence. Typically has 4-7 years of work experience, preferably in computer programming languages, testing tools, or a related field or an advanced degree with 3-5 years of work experience. Disclaimer This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.,

You are a skilled ServiceNow Developer with over 6 years of experience and a strong background in IT Operations Management (ITOM), IT Service Management (ITSM), integration, flow design, scripting, and extensive experience on the ServiceNow platform. Your role is crucial in designing, developing, and implementing ServiceNow solutions to enhance the organization's IT processes and services. Your responsibilities include designing, developing, configuring, customizing, and implementing ServiceNow solutions and modules based on business requirements. You will collaborate with stakeholders to gather and analyze requirements, propose solutions, and deliver enhancements to ITSM and ITOM processes. Additionally, you will develop integrations between ServiceNow and other systems using various technologies like REST APIs, web services, and MID Server. As a ServiceNow Developer, you will design and implement ServiceNow workflows, business rules, client scripts, UI policies, and actions. You will also be responsible for conducting testing and validation of ServiceNow applications and modules to ensure they meet quality standards and user requirements. Providing technical expertise and guidance to junior developers and stakeholders on ServiceNow best practices and capabilities is also part of your role. To qualify for this position, you should have a degree in Engineering or a related IT discipline or equivalent experience. You must possess a minimum of 6+ years of experience developing, implementing, configuring, and customizing ServiceNow in an enterprise environment. Your proven experience as a ServiceNow Developer should demonstrate expertise in ITOM, ITSM, integration, flow design, scripting, and customization on the ServiceNow platform. Hands-on experience with ServiceNow modules such as Incident Management, Problem Management, Change Management, CMDB, Service Catalog, Discovery, and Event Management is required. You should have a strong understanding of ServiceNow scripting languages like JavaScript and Glide API, along with knowledge of ServiceNow development best practices. Experience in designing and developing ServiceNow integrations with third-party applications and systems is essential. Preferred qualifications for this role include ServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist (CIS) certification and experience with Agile/Scrum methodologies. Your ability to analyze complex technical problems and provide innovative solutions, along with excellent communication skills to collaborate effectively with cross-functional teams and stakeholders, will be key to your success in this role.,

We are seeking an experienced ServiceNow Developer to join our team in India. The ideal candidate will have a strong background in ServiceNow development and administration, with the ability to create custom solutions that enhance our IT service management processes. Responsibilities Develop and implement ServiceNow solutions to meet business requirements. Configure and customize ServiceNow applications and modules. Collaborate with stakeholders to gather and analyze requirements. Create and maintain technical documentation for ServiceNow development activities. Troubleshoot and resolve issues related to ServiceNow applications. Perform system upgrades and enhancements to optimize performance. Skills and Qualifications 12-14 years of experience in ServiceNow development and administration. Strong knowledge of ServiceNow modules such as ITSM, ITOM, and ITBM. Experience with ServiceNow scripting (JavaScript, Glide, etc.). Proficiency in web technologies including HTML, CSS, and REST APIs. Familiarity with Agile methodologies and project management tools. ServiceNow Certified Application Developer or ServiceNow Certified System Administrator is preferred. Excellent problem-solving skills and attention to detail.

We are seeking an experienced ServiceNow Developer to join our team in India. The ideal candidate will have a strong background in ServiceNow development and administration, with the ability to create custom solutions that enhance our IT service management processes. Responsibilities Develop and implement ServiceNow solutions to meet business requirements. Configure and customize ServiceNow applications and modules. Collaborate with stakeholders to gather and analyze requirements. Create and maintain technical documentation for ServiceNow development activities. Troubleshoot and resolve issues related to ServiceNow applications. Perform system upgrades and enhancements to optimize performance. Skills and Qualifications 12-14 years of experience in ServiceNow development and administration. Strong knowledge of ServiceNow modules such as ITSM, ITOM, and ITBM. Experience with ServiceNow scripting (JavaScript, Glide, etc.). Proficiency in web technologies including HTML, CSS, and REST APIs. Familiarity with Agile methodologies and project management tools. ServiceNow Certified Application Developer or ServiceNow Certified System Administrator is preferred. Excellent problem-solving skills and attention to detail.

We are seeking an experienced ServiceNow Developer to join our team in India. The ideal candidate will have a strong background in ServiceNow development and administration, with the ability to create custom solutions that enhance our IT service management processes. Responsibilities Develop and implement ServiceNow solutions to meet business requirements. Configure and customize ServiceNow applications and modules. Collaborate with stakeholders to gather and analyze requirements. Create and maintain technical documentation for ServiceNow development activities. Troubleshoot and resolve issues related to ServiceNow applications. Perform system upgrades and enhancements to optimize performance. Skills and Qualifications 12-14 years of experience in ServiceNow development and administration. Strong knowledge of ServiceNow modules such as ITSM, ITOM, and ITBM. Experience with ServiceNow scripting (JavaScript, Glide, etc.). Proficiency in web technologies including HTML, CSS, and REST APIs. Familiarity with Agile methodologies and project management tools. ServiceNow Certified Application Developer or ServiceNow Certified System Administrator is preferred. Excellent problem-solving skills and attention to detail.

Roles & Responsibilities As a Java Spring Boot Developer, will be one of the key members of the team building the next generation, highly scalable Enterprise Applications. He / She will coordinate with Technical Architect, Development Leads in understanding the project requirements and work on effective implementation. We Want You To Have Minimum 3 - 6 years of IT experience in implementing Java 8, J2EE and related Java technologies Gained experience in Design Patterns. Experience in implementing Java Spring Boot Excellent expertise in Java 8, Multithreading, Microservices Good knowledge of Linux, Unix, Bash, Python scripting. Good knowledge of MongoDB and NoSQL concepts. Proficiency in Advanced SQL Good exposure and progressive experience working on Open Shift Cloud and Integrations Strong hands-on experience on Spring core and Spring JPA Experienced in using GIT and Maven Good with CI/CD - Jenkins Good written, verbal communication and documentation skills. Familiar with Agile delivery process Must be analytical and self-motivated. Work Effectively within a global team environment. Desirable Skills Designing Enterprise Solution using Java, JEE, Spring Boot and related Java Technology stack Work on Design Patterns Work on developing highly scalable enterprise-level web applications and RESTful APIs using Micro Services. Work on Java Spring Boot implementations Demonstrate strong design and programming skills using JSON, Web Services, XML, XSLT, PL/SQL Work on implementation of Industry Standard protocols related API Security including OAuth. Strong conceptual strength, strategic thinking, problem solving, technical, and analytical skills Strong written and verbal communication skills

Roles & Responsibilities As a Java Spring Boot Developer, will be one of the key members of the team building the next generation, highly scalable Enterprise Applications. He / She will coordinate with Technical Architect, Development Leads in understanding the project requirements and work on effective implementation. We Want You To Have Minimum 3 - 6 years of IT experience in implementing Java 8, J2EE and related Java technologies Gained experience in Design Patterns. Experience in implementing Java Spring Boot Excellent expertise in Java 8, Multithreading, Microservices Good knowledge of Linux, Unix, Bash, Python scripting. Good knowledge of MongoDB and NoSQL concepts. Proficiency in Advanced SQL Good exposure and progressive experience working on Open Shift Cloud and Integrations Strong hands-on experience on Spring core and Spring JPA Experienced in using GIT and Maven Good with CI/CD - Jenkins Good written, verbal communication and documentation skills. Familiar with Agile delivery process Must be analytical and self-motivated. Work Effectively within a global team environment. Desirable Skills Designing Enterprise Solution using Java, JEE, Spring Boot and related Java Technology stack Work on Design Patterns Work on developing highly scalable enterprise-level web applications and RESTful APIs using Micro Services. Work on Java Spring Boot implementations Demonstrate strong design and programming skills using JSON, Web Services, XML, XSLT, PL/SQL Work on implementation of Industry Standard protocols related API Security including OAuth. Strong conceptual strength, strategic thinking, problem solving, technical, and analytical skills Strong written and verbal communication skills

Description We are looking for an experienced ServiceNow Developer to join our dynamic team in India. The ideal candidate will have a strong background in developing and managing ServiceNow applications, with a focus on delivering high-quality solutions that meet business needs. Responsibilities Design, develop, and implement ServiceNow applications and solutions according to business requirements. Manage and maintain ServiceNow modules including Incident, Problem, Change, and Service Catalog. Collaborate with stakeholders to gather and analyze requirements and translate them into technical solutions. Develop and maintain technical documentation, including design and functional specifications. Provide support for ServiceNow incidents, troubleshooting and resolving issues as necessary. Integrate ServiceNow with other systems and platforms using APIs and web services. Perform system upgrades, patches, and releases, ensuring minimal disruption to users. Skills and Qualifications 6-9 years of experience in ServiceNow development and administration. Strong knowledge of ServiceNow platform capabilities, including ITSM, ITOM, and ITBM. Proficiency in JavaScript, HTML, CSS, and AngularJS for ServiceNow customization. Experience with ServiceNow scripting (Business Rules, Client Scripts, Script Includes, etc.). Familiarity with ServiceNow modules such as Incident Management, Problem Management, Change Management, and Service Catalog. Understanding of ServiceNow best practices and update sets. Ability to create and manage reports and dashboards in ServiceNow. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills, with the ability to work effectively in a team environment.

A skilled and experienced ServiceNow Developer/Architect to design, implement, and optimize solutions across multiple ServiceNow modules, including IT Service Management (ITSM), IT Operations Management (ITOM), Human Resources Service Delivery (HRSD), Governance, Risk, and Compliance (GRC), Configuration Management Database (CMDB), Software Asset Management (SAM), Hardware Asset Management (HAM), Generative AI (Gen AI), and system integrations. This role requires a deep understanding of ServiceNow capabilities, best practices, and customization to align with business requirements and drive digital transformation. Key Responsibilities: 1. ITSM (IT Service Management): o Configure and enhance core ITSM modules, including Incident, Problem, Change, and Request Management. o Develop custom workflows, automations, and integrations to improve IT service delivery. o Collaborate with service owners to optimize user experience and process efficiency. 2. ITOM (IT Operations Management): o Implement and optimize ITOM capabilities, including Discovery, Service Mapping, Event Management, and Orchestration. o Enhance monitoring, alerting, and automated responses to improve service uptime and operational resilience. o Integrate ITOM with existing infrastructure to support automated workflows and event-driven responses. 3. HRSD (Human Resources Service Delivery): o Configure and manage HR case management, employee self-service portals, and knowledge management. o Enable workflows to automate onboarding, offboarding, and other HR processes to streamline employee services. o Collaborate with HR teams to ensure adherence to compliance, data privacy, and security standards. 4. GRC (Governance, Risk, and Compliance): o Design and implement GRC workflows to support policy and compliance management, risk assessment, and audit tracking. o Automate risk reporting, assessments, and governance processes to enhance regulatory compliance and risk mitigation. o Integrate GRC with other systems for real-time monitoring and reporting. 5. CMDB (Configuration Management Database): o Develop, optimize, and maintain a robust CMDB to ensure accurate asset and service data. o Implement CI relationships, manage CMDB health, and utilize the CSDM (Common Service Data Model). o Support alignment of CMDB with ITSM and ITOM processes to ensure effective data consistency and utilization. 6. SAM (Software Asset Management) & HAM (Hardware Asset Management): o Manage SAM/HAM processes, including license compliance, software/hardware tracking, and audit readiness. o Automate asset lifecycle management, optimize licensing, and reduce asset-related risks. o Integrate SAM/HAM with other modules to create an end-to-end asset management solution. 7. Generative AI (Gen AI): o Utilize Gen AI capabilities to enhance ServiceNow modules, including virtual agent responses and predictive analysis. o Integrate AI-based automation to enhance self-service, incident categorization, and resolution. o Identify and apply AI-driven insights to optimize workflows and reduce operational workloads. 8. Integrations: o Design and implement integrations with third-party systems and applications, including REST, SOAP, APIs, and custom integrations. o Ensure secure, scalable, and reliable integrations that facilitate seamless data exchange across platforms. o Troubleshoot integration issues and monitor performance to ensure minimal downtime. Qualifications: Education: Bachelors degree in Computer Science, Information Systems, or related field. Experience: 12 - 15 years of experience in ServiceNow Solution design, implementation, development and administration, with a deep understanding of multiple modules. Certifications: Preferred certifications include ServiceNow Certified System Administrator, ServiceNow Certified Implementation Specialist (for ITSM, ITOM, HRSD, GRC), and experience with Integration Hub. Technical Skills: Proficiency in JavaScript, ServiceNow Scripting, Flow Designer, REST/SOAP, and API integrations. Worked on solution designs Soft Skills: Strong analytical, problem-solving, and communication skills; ability to work collaboratively with cross-functional teams and stakeholders. Worked with client senior management. Additional Requirements: Proven experience in ServiceNow customizations, workflow automation, and performance optimization. Familiarity with Agile methodologies and DevOps practices. Strong understanding of ITIL practices and frameworks, particularly for ITSM and ITOM modules. Prior experience working with Generative AI tools and technologies within ServiceNow is a plus. Skills: English ServiceNow Core System ServiceNow implementation ServiceNow

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Customer Service Management (CSM) Good to have skills : Servicenow Tools Administration Minimum 7+ year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certification Summary: As an Application Designer for Cloud Migration & Implementation, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements using ServiceNow Customer Service Management (CSM). Your typical day will involve collaborating with cross-functional teams, analyzing business requirements, and designing solutions to meet customer needs. Roles & Responsibilities: - Collaborate with cross-functional teams to analyze business requirements and design solutions using ServiceNow Customer Service Management (CSM). - Design and develop ServiceNow CSM applications, including configuration, scripting, and integration with other systems. - Ensure the quality of the ServiceNow CSM applications by conducting thorough testing and debugging. - Provide technical guidance and support to the development team, ensuring adherence to best practices and standards. - Stay updated with the latest advancements in ServiceNow CSM and related technologies, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: - Must To Have Skills: Strong experience in ServiceNow Customer Service Management (CSM). - Good To Have Skills: Experience in Servicenow Tools Administration. - Experience in designing and developing ServiceNow CSM applications, including configuration, scripting, and integration with other systems. - Strong understanding of ITIL processes and ServiceNow best practices. - Experience in conducting thorough testing and debugging of ServiceNow CSM applications. - Excellent communication and collaboration skills, with the ability to work effectively in a team environment.

Understanding customer business requirements and convert to functional requirements Responsible for reviewing requirements for accurate estimation Experienced in leading at least a couple of Implementation projects in ITSM area and one complete Implementation lifecycle for ServiceNow Expertise ServiceNow deployments, ITSM migrations, consolidations, upgrades, integration with other third party tools, Orchestration, operational activities, Project Management expertise Review, and do proactive analyze and resolve application issues as needed Mentor and share technical knowledge/guidance to team Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL / industry standards Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist and ITIL V3 foundation

Understanding customer business requirements and convert to functional requirements Responsible for reviewing requirements for accurate estimation Experienced in leading at least a couple of Implementation projects in ITSM area and one complete Implementation lifecycle for ServiceNow Expertise ServiceNow deployments, ITSM migrations, consolidations, upgrades, integration with other third party tools, Orchestration, operational activities, Project Management expertise Review, and do proactive analyze and resolve application issues as needed Mentor and share technical knowledge/guidance to team Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL / industry standards Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist and ITIL V3 foundation

Understanding customer business requirements and convert to functional requirements Responsible for reviewing requirements for accurate estimation Experienced in leading at least a couple of Implementation projects in ITSM area and one complete Implementation lifecycle for ServiceNow Expertise ServiceNow deployments, ITSM migrations, consolidations, upgrades, integration with other third party tools, Orchestration, operational activities, Project Management expertise Review, and do proactive analyze and resolve application issues as needed Mentor and share technical knowledge/guidance to team Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL / industry standards Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist and ITIL V3 foundation

Understanding customer business requirements and convert to functional requirements Responsible for reviewing requirements for accurate estimation Experienced in leading at least a couple of Implementation projects in ITSM area and one complete Implementation lifecycle for ServiceNow Expertise ServiceNow deployments, ITSM migrations, consolidations, upgrades, integration with other third party tools, Orchestration, operational activities, Project Management expertise Review, and do proactive analyze and resolve application issues as needed Mentor and share technical knowledge/guidance to team Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL / industry standards Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist and ITIL V3 foundation

Understanding customer business requirements and convert to functional requirements Responsible for reviewing requirements for accurate estimation Experienced in leading at least a couple of Implementation projects in ITSM area and one complete Implementation lifecycle for ServiceNow Expertise ServiceNow deployments, ITSM migrations, consolidations, upgrades, integration with other third party tools, Orchestration, operational activities, Project Management expertise Review, and do proactive analyze and resolve application issues as needed Mentor and share technical knowledge/guidance to team Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL / industry standards Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist and ITIL V3 foundation

We are looking for a skilled ServiceNow Developer with 5-10 years of experience to join our team in India. The ideal candidate will be responsible for designing, developing, and implementing ServiceNow solutions to enhance our IT service management processes. Responsibilities Develop and implement ServiceNow applications and modules to meet business requirements. Configure ServiceNow ITSM modules including Incident, Problem, Change, and Service Catalog. Collaborate with stakeholders to gather requirements and provide technical solutions. Perform integrations with third-party systems and applications. Maintain and enhance existing ServiceNow applications and workflows. Conduct testing and validation of ServiceNow applications. Provide support and troubleshooting for ServiceNow applications. Skills and Qualifications 5-10 years of experience in ServiceNow development and administration. Strong knowledge of ServiceNow platform and its capabilities. Proficiency in JavaScript, HTML, CSS, and AngularJS. Experience with ServiceNow REST and SOAP web services. Familiarity with ITIL processes and best practices. Ability to work collaboratively in a team environment. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills.

We are seeking a skilled ServiceNow Developer to join our team in India. The ideal candidate will have 5-8 years of experience in developing and implementing ServiceNow solutions, with a strong focus on customization and integration. This role will involve collaborating with various stakeholders to deliver high-quality ServiceNow applications that meet business needs. Responsibilities Design, develop, and implement ServiceNow solutions based on business requirements. Customize and configure the ServiceNow platform to improve functionality and user experience. Integrate ServiceNow with other systems and applications as needed. Perform system upgrades, maintenance, and troubleshooting of ServiceNow instances. Develop and maintain ServiceNow documentation, including design, architecture, and configuration documents. Collaborate with stakeholders to gather and refine requirements for new features and enhancements. Provide technical support and training to users of the ServiceNow platform. Skills and Qualifications 5-8 years of experience in ServiceNow development and administration. Strong knowledge of ServiceNow scripting (JavaScript, GlideScript) and workflow development. Experience with ServiceNow modules such as Incident Management, Change Management, Problem Management, and Service Catalog. Proficiency in ServiceNow ITSM, ITOM, and ITBM processes. Familiarity with ServiceNow integrations using REST and SOAP APIs. Hands-on experience with ServiceNow reporting and dashboards. Understanding of ITIL best practices and frameworks. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills.

Design, develop, test, and implement ServiceNow applications and features. Customize and configure ServiceNow modules (e.g., Incident, Problem, Change, Knowledge, Service Catalog, and CMDB). Build and configure workflows, forms, business rules, and client scripts. Write, modify, and maintain scripts for automation within the platform (e.g., Business Rules, Client Scripts, UI Actions, and Scheduled Jobs).

About the opportunity We are seeking a highly motivated and experienced ServiceNow Developer with a strong foundation in ITOM and CMDB to join our dynamic team. In this critical role, you will be responsible for designing, developing, and implementing innovative ServiceNow solutions that drive operational excellence. What youll get to do ITOM & CMDB Expertise: Develop and maintain ServiceNow solutions for Service Mapping, Discovery & Orchestration, Event Management, and Performance Analytics. Enhance CMDB accuracy and completeness through automation and data integration. Leverage ServiceNow to optimize IT operations, improve service delivery, and reduce operational risks. ServiceNow Development: Design, develop, test, and deploy custom applications, workflows, and integrations within the ServiceNow platform. Ensure the stability, performance, and security of ServiceNow solutions. Collaboration & Communication: Collaborate closely with stakeholders to gather requirements, analyze business needs, and translate them into effective technical solutions. Effectively communicate technical information to both technical and non-technical audiences. Continuous Improvement: Stay abreast of the latest ServiceNow best practices and technologies. Proactively identify and implement improvements to ServiceNow processes and procedures. Skills and experience we value Bachelor's degree in Computer Science, Information Technology, or a related field. 3-5 years of hands-on experience in ServiceNow development, with a strong focus on ITOM and CMDB. Proven experience in developing and implementing ServiceNow solutions within an ITOM context. Solid understanding of ITOM concepts, including Service Mapping, Discovery & Orchestration, Event Management, and Performance Analytics. Experience with CMDB best practices, data quality management, and CMDB integrations. Experience with ServiceNow scripting (JavaScript), workflows, UI policies, and other development tools. Knowledge of ITIL principles and their application within the ServiceNow platform. Excellent problem-solving, analytical, and communication skills. Strong teamwork and collaboration skills. ServiceNow certifications (e.g., Certified System Administrator, Certified Implementation Specialist - ITOM) are a plus. If you have the passion for driving efficiency and improving IT service delivery, we'd love to hear from you.