52 Servicenow Scripting Jobs

Design, develop, test, and implement ServiceNow applications and features. Customize and configure ServiceNow modules (e.g., Incident, Problem, Change, Knowledge, Service Catalog, and CMDB). Build and configure workflows, forms, business rules, and client scripts. Write, modify, and maintain scripts for automation within the platform (e.g., Business Rules, Client Scripts, UI Actions, and Scheduled Jobs).

Responsible for end-to-end implementation and maintenance of ServiceNow Asset Management modules, including Hardware Asset Management (HAM) and Software Asset Management (SAM) Key Responsibilities: Implement and maintain ServiceNow HAM and SAM modules Capture asset management requirements from stakeholders through workshops/demos Configure, customize, and integrate asset management solutions Ensure compliance with asset lifecycle and data management best practices Develop workflows, dashboards, and reports for asset tracking/optimization Manage CMDB and Import/Update Sets for asset data Create supporting documentation (technical, design, user manuals) Integrate ServiceNow with third-party systems relevant to asset management Collaborate with cross-functional teams to deliver efficient asset processes Provide ongoing support for asset module enhancements and BAU activities Profile: Practical experience with ServiceNow HAM/SAM implementation and configuration Skilled in scripting (JavaScript), UI design, workflows, CMDB, and integrating external asset data sources Knowledge of ITIL, asset lifecycle, and software licensing concepts (optional) Desired Certifications: ServiceNow Asset Management certifications (preferred) NOW Platform Development or equivalent credentials Location-Delhi NCR,Bangalore,Chennai,Pune,Kolkata,Ahmedabad,Mumbai,Hyderabad,Remote

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Customer Service Management (CSM) Good to have skills : Servicenow Tools Administration Minimum 7+ year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certification Summary: As an Application Designer for Cloud Migration & Implementation, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements using ServiceNow Customer Service Management (CSM). Your typical day will involve collaborating with cross-functional teams, analyzing business requirements, and designing solutions to meet customer needs. Roles & Responsibilities: - Collaborate with cross-functional teams to analyze business requirements and design solutions using ServiceNow Customer Service Management (CSM). - Design and develop ServiceNow CSM applications, including configuration, scripting, and integration with other systems. - Ensure the quality of the ServiceNow CSM applications by conducting thorough testing and debugging. - Provide technical guidance and support to the development team, ensuring adherence to best practices and standards. - Stay updated with the latest advancements in ServiceNow CSM and related technologies, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: - Must To Have Skills: Strong experience in ServiceNow Customer Service Management (CSM). - Good To Have Skills: Experience in Servicenow Tools Administration. - Experience in designing and developing ServiceNow CSM applications, including configuration, scripting, and integration with other systems. - Strong understanding of ITIL processes and ServiceNow best practices. - Experience in conducting thorough testing and debugging of ServiceNow CSM applications. - Excellent communication and collaboration skills, with the ability to work effectively in a team environment.

Create a workflow, perhaps with a customized task or using an actual Service Now Workflow. Solve some more complex problems around automation, orchestration, integration, and customer-facing processes. Create Custom Table, create a daily job to consume data and populate the custom table, use business rules for the ingestion. Create a pretty, easy-to-use web page for searching the custom table. Modify and existing Service Catalog to insert records in the custom table. End to end testing before code promotion to prod - smoke testing, sanity testing and regression testing. Develop SNOW forms and workflow independently from requirement gathering template. Troubleshooting of issues and fixing Deployment in UAT, TEST and Production. Skills The resources should have strong all-around ServiceNow skills, including develop. Advanced ServiceNow development and system integration work to be done (like Jira to SNOW, for example). Good Aptitude/Willingness to work extended shifts. Good Functional knowledge in Service Now. Have sound knowledge in SNOW Development basics. Have experience in writing Business Rules, Scripts/Policies, Custom tables. Have idea on Service Now Discovery/APM CMDB. Have knowledge on SNOW integration. Good communication skill. SNOW Admin Certification(CSA) Support development, testing, deployment, and post-deployment training and hyper-care activities. SNOW Admin Certification(CSA) Required Skills ServiceNow Snow Development basics Snow Admin

Job Title: Senior ServiceNow Developer Location: Hyderabad, India Experience: 5+ Years (with strong ITSM expertise) Employment Type: Full-time About the Role We are looking for a Senior ServiceNow Developer to join our team in Hyderabad. The ideal candidate will have 5+ years of hands-on experience in ServiceNow development, with a strong focus on IT Service Management (ITSM) modules. You will play a key role in designing, developing, and implementing ServiceNow solutions that streamline IT operations and improve business outcomes. Key Responsibilities Design, develop, and implement ServiceNow solutions, with a primary focus on ITSM modules (Incident, Problem, Change, Request, CMDB, Knowledge, etc.) Customize ServiceNow applications and modules, workflows, business rules, UI policies, and integrations. Work closely with stakeholders to gather requirements and translate them into scalable technical solutions. Maintain and enhance existing ServiceNow implementations, ensuring performance, usability, and scalability. Integrate ServiceNow with third-party tools and systems. Mentor junior developers and contribute to best practices within the ServiceNow team. Required Skills & Qualifications Bachelors degree in Computer Science, IT, or related field. 5+ years of ServiceNow development experience , with strong expertise in ITSM. Proficiency in ServiceNow scripting (JavaScript, Glide API, UI Actions, Business Rules). Experience with ServiceNow administration, integrations (REST/SOAP APIs), and customization. Strong understanding of ITIL processes and frameworks. ServiceNow certifications (CSA, CIS-ITSM, CAD) preferred. Excellent problem-solving, communication, and collaboration skills Why Join Us Opportunity to work on enterprise-grade ServiceNow implementations . Collaborative and innovative work environment. Competitive compensation and benefits. Career growth with ongoing learning and certifications. ???? How to Apply: Send your updated resume to [HIDDEN TEXT] Show more Show less

Please Share Your Updated Resumes to mmani@mergencorp.com or ajay.jakkarigari@gmail.com Exp:8+yrs Rel:6+yrs in CSM Work Mode: Hybrid/Office Location: Pan India Technical skills: (ServiceNow CSM Developer + Custom App ) • Develop and implement ServiceNow CSM solutions in alignment with client needs. • Lead technical solution design sessions and contribute to process improvement and documentation within the CSM domain. • Design, code, and troubleshoot applications within the ServiceNow platform, focusing on CSM modules. • Manage the platform and infrastructure, ensuring the smooth operation of Customer Service Management processes. • Provide advanced support for ServiceNow CSM, including troubleshooting, bug fixes, and root cause analysis. ServiceNow Scripting • Development & implementation Experience in UI Pages/Macros, Menus, Workspace, Workflows, Flow designers, Flow Actions, Integration Hub, Spokes, REST/SOAP API Solutioning • Experience in Service Catalogue, Knowledge Management, Scoped Applications. Experience in Reporting & Performance Analytics • Experience in Service Portal with JavaScript, Bootstrap, HTML, Server-Side Scripting & Style Sheets • Experience in Application Development on ServiceNow, Experience in App Designer, Application Scope Access Controls • Experience in UI Scripts, UI Policies, UI Policy Actions, Variables, Variable Sets, Business Rules, Script Includes, Glide System, Glide AJAX • Knowledge of ServiceNow OOTB APIs, ServiceNow best practices Candidate is expected to be good in English communication in Both verbal and written 2. Candidate should be self-driven and individual contributor having min dependency on other team members as this will be Agile based execution model 3. Candidate should be aware of Agile Project Execution Methodologies and Ceremonies and processes followed in Agile. 4. Candidate should have good understanding on overall development processes and quality processes followed with in development processes.

You are invited to join Infosys, a global leader in next-generation digital services and consulting. With a presence in 56 countries, we specialize in guiding clients through their digital transformation journey. We are currently seeking Servicenow Developers/Consultants who possess practical experience in the development and deployment of Servicenow solutions. Your responsibilities will include: - Demonstrating knowledge and experience in working with various Servicenow modules such as ITSM, TSOM, FSM, CMDB, Inventory, ITOM, TSM, OMT, TNI, and more. - Proficiency in handling Products & Service Catalog, Client Scripts, Service Side scripting, Business Rules, and other scripting capabilities within ServiceNow. - Configuring, customizing, and implementing the ServiceNow system, as well as ensuring seamless integration through workflow processes. - Integrating external systems with ServiceNow by leveraging integration solutions like ODBC, REST, SOAP, LDAP, SSL, and KAFKA. - Possessing a deep understanding of the ServiceNow data model and structures, and advocating for coding standards. - Hands-on experience in Agile methodologies (Scrum, User Story, Sprint model), as well as proficiency in using tools like JIRA & Confluence. This position is open across all Infosys Development Centers, and we are looking for individuals with 3 to 10 years of experience in the field.,

As a Design and Development professional, your primary responsibility will involve designing and developing HR Service Delivery (HRSD) solutions on the ServiceNow platform. This includes creating solutions for HR case management, onboarding, and offboarding processes. You will be tasked with developing and enhancing processes within the ServiceNow platform by utilizing scripting, workflows, and automations. Troubleshooting issues related to HRSD applications and providing technical support for these processes will also be a crucial part of your role. Your technical skills will be put to use as you work on developing and maintaining Service Portals for employees. A strong understanding of ServiceNow scripting, encompassing client scripts, business rules, and UI pages, will be essential for success in this position. Additionally, your expertise in HTML, CSS, JavaScript, jQuery, AJAX, and AngularJS will be leveraged as you develop and maintain custom widgets using a combination of these technologies. If you are looking for a challenging opportunity that allows you to apply your technical skills in a dynamic HR environment, this role could be the perfect fit for you.,

As a ServiceNow Developer at our expanding Bangalore location, you will play a crucial role in designing, developing, and implementing transformative solutions for our global clients. Collaborating with stakeholders, you will gather requirements, conduct solution designs, and deliver demos to ensure successful project execution. Your responsibilities will include customizing workflows, developing Service Portal tools, and integrating ServiceNow with external systems to enhance user experience and operational efficiency. You will be expected to perform code reviews, unit testing, and ensure compliance with ServiceNow best practices and governance models. Troubleshooting platform issues, optimizing performance, and managing upgrades, patches, and version migrations will also be part of your daily tasks. To excel in this role, you must have at least 2 years of hands-on ServiceNow development experience in an on-site environment. Proficiency in ServiceNow scripting, including Business Rules, Client Scripts, UI Policies, and UI Actions, is essential. Strong expertise in JavaScript, AJAX, and RESTful/SOAP API integrations is required. Experience with Flow Designer, IntegrationHub, and Service Portal customization is a must. A solid understanding of ITIL processes and excellent communication skills are also key qualifications. Preferred qualifications include ServiceNow System Administrator and Application Developer certifications, experience with Scoped Applications and CMDB integrations, familiarity with Discovery, Orchestration, and MID Server configuration, exposure to Agile/Scrum methodologies and DevOps pipelines, and knowledge of Performance Analytics and reporting on ServiceNow. In return, we offer a collaborative on-site environment in Bangalore that fosters continuous learning and innovation. You will have the opportunity to work on impactful projects across global enterprises, receive a competitive compensation package, and benefit from career development support. Join our team and be part of our mission to empower organizations with streamlined, secure, and scalable processes through ServiceNow solutions.,

As a prominent cloud consulting and IT service provider deeply rooted in India and based in Singapore, we have earned the trust of clients worldwide with our expertise and innovation in cloud operations, cyber security, and managed services. We are currently looking for an experienced ServiceNow Architect who specializes in Conversational Catalog creation and traditional catalog conversion within the ServiceNow (SNOW) platform. In this role, you will be responsible for leading design and implementation efforts to improve user experiences through natural language interactions and optimizing catalog workflows across enterprise service domains. Key Responsibilities: - Possess a minimum of 8 years of IT experience with at least 4 years dedicated to ServiceNow platform architecture. - Demonstrated expertise in designing and implementing Conversational Catalog solutions using ServiceNow Virtual Agent and Now Assist. - Solid understanding of ServiceNow Service Catalog, Request Management, and Flow Designer. - Proficiency in topic flow design, dialog creation, NLU training, and contextual triggers. - Hands-on experience in integrating Virtual Agent with external systems or back-end workflows. - Excellent knowledge of JavaScript, Glide API, REST APIs, and ServiceNow scripting. - Certified ServiceNow CSA (Certified System Administrator) and preferably CAD, CIS-Virtual Agent, or other ServiceNow certifications. - Exceptional problem-solving and communication skills. Skills & Qualifications Expertise: - Certified ServiceNow System Administrator (CSA) and Application Developer (CAD). - Hands-on experience with Virtual Agent, Employee Center, and CSM/ITSM modules. - Strong knowledge of Flow Designer, Integration Hub, and NLU AI. Catalog Conversion: - Proven track record in converting static catalog items to dynamic, AI-driven interactions. - Experience with Dialog flow, Rasa, or Microsoft Bot Framework (optional but a plus). Proficiency: - Proficient in JavaScript, Glide Script, REST/SOAP APIs, and ServiceNow AI/ML capabilities. - Familiarity with Now Assist, AI Search, and Predictive Skills. Qualifications: - Experience in multi-departmental catalog rollout (HR, IT, Facilities, etc.). - Familiarity with MS Teams integration or Conversational AI ecosystems. - Exposure to GenAI or LLM-based integrations with ServiceNow (an advantage). This is an exciting opportunity for someone with a strong background in ServiceNow architecture and Conversational Catalog solutions to enhance user experiences and drive innovation across enterprise service domains.,

You are seeking a ServiceNow Technical Lead who specializes in Field Service Management (FSM) and Customer Service Management (CSM). If you are enthusiastic about creating scalable ServiceNow solutions and thrive in leading teams, this position is tailored for you. As a ServiceNow Technical Lead, your primary responsibilities will include overseeing the end-to-end implementation of ServiceNow FSM and CSM modules. You will be tasked with transforming business requirements into technical solutions using ServiceNow best practices. Furthermore, your role will involve designing, configuring, and customizing workflows, business rules, UI actions, and integrations. As a leader, you will guide and mentor a team of developers, conducting code and design reviews. Collaboration with cross-functional stakeholders to ensure platform alignment with business objectives will be a key aspect of your responsibilities. Additionally, you will be responsible for managing platform upgrades and ensuring system stability, performance, and security. Maintaining documentation and supporting governance processes will also fall within your scope of duties. To excel in this role, you must possess at least 8 years of ServiceNow development experience. Your background should demonstrate a strong proficiency in FSM and CSM implementations. A deep understanding of ServiceNow scripting, including JavaScript and Glide API, is essential. Experience with REST/SOAP API integrations and Integration Hub is crucial for this position. Moreover, a solid grasp of ITSM processes, CMDB, and platform architecture is required. Holding a ServiceNow CSA certification is mandatory, with CSM/FSM certifications considered advantageous. Familiarity with ServiceNow App Engine or custom application development is beneficial, along with prior experience in Agile/Scrum environments. In addition to the must-have skills, possessing a Certified Implementation Specialist (CSM or FSM) certification would be advantageous. Knowledge of Virtual Agent, Predictive Intelligence, or Performance Analytics is considered a plus. Familiarity with NowAssist & AI Agent framework and Workflow Data Fabric would also be beneficial for this role.,

We are seeking an experienced ServiceNow ITOM Architect to take charge of designing, strategizing, and executing ITOM solutions for extensive ServiceNow environments. The ideal candidate should possess comprehensive hands-on skills across all ITOM modules and substantial architectural leadership experience. Key Responsibilities: - Lead the end-to-end architecture, design, and implementation of ServiceNow ITOM modules such as Discovery, Service Mapping, Event Management, Operational Intelligence/Health Log Analytics, and Cloud Management/Orchestration. - Design resilient and scalable solutions for CMDB population, health, and governance, event correlation, alert management, root cause analysis, and automated service dependency mapping. - Formulate ITOM roadmaps and strategies in alignment with business objectives and ServiceNow best practices. - Establish integration patterns between ITOM and ITSM, ITAM, CMDB, AIOps, and third-party monitoring tools. - Provide guidance to technical teams on development, configuration, and customizations utilizing probes, sensors, discovery patterns, event rules, and service maps. - Execute CMDB rationalization, data model design, and health reporting. - Collaborate with various stakeholders, including platform owners, security, and infrastructure teams, to ensure successful ITOM delivery. - Conduct architectural reviews, technical workshops, and governance sessions. - Drive best practices, standardization, and optimization in ServiceNow ITOM deployments. - Evaluate and recommend new ITOM features and ServiceNow upgrades. - Offer mentorship to ITOM developers and consultants. Required Skills & Experience: - 8-12 years of ServiceNow experience, with at least 5 years in ITOM architecture and leadership roles. - Proficiency in architecting solutions using Discovery, Service Mapping, Event Management, Operational Intelligence, CMDB health, and governance. - Sound knowledge of MID Server architecture, distributed deployments, and security configurations. - Thorough understanding of CMDB CI classes, relationship models, normalization, and reconciliation. - Experience in integrating ServiceNow ITOM with external monitoring and IT operations tools such as SolarWinds, Dynatrace, Azure Monitor. - Proficient in ServiceNow scripting (JavaScript, Glide API), Flow Designer, REST/SOAP APIs. - Familiarity with ServiceNow AIOps/Health Log Analytics is preferred. - ITOM Suite certifications (CIS-ITOM) and ServiceNow Architect certifications are advantageous. - Strong leadership, communication, and stakeholder management abilities. If you believe that you meet the qualifications and are interested in this opportunity, please send your resume to info@technomoresolutions.com. For further inquiries, you can contact us at +91-6303078794. Job Types: Full-time, Permanent Benefits: - Health insurance - Provident Fund Schedule: - Day shift - Monday to Friday Experience: - ITOM Architect: 5 years (Required) Work Location: In person Application Deadline: 18/07/2025 Expected Start Date: 21/07/2025,

You have the opportunity to join LTIMindtree as a Servicenow ITAM Developer/Lead/Architect. We are looking for individuals with expertise in ITSM ITAM, with locations available in Mumbai, Pune, Chennai, Hyderabad, Bangalore, Kolkata, and Delhi. The ideal candidate should have a minimum of 7 years of ServiceNow experience with a focus on design, development, and deployment within the ServiceNow platform. Key responsibilities include ServiceNow implementation, specifically in ITAM and CMDB, as well as proficiency in ServiceNow scripting and integration with external tools. Strong communication skills are essential, along with prior experience in team management. The role involves working on the software asset management lifecycle, tracking software rights and user allocations, and familiarity with discovery models and software installations. Additionally, experience in software reconciliation, optimization, and removal is required. Knowledge of contracts, maintenance, warranties, and licensing related to software is considered a plus. If you meet these qualifications and are looking for a challenging opportunity in the IT field, we encourage you to apply and be part of our dynamic team at LTIMindtree.,

You are a highly skilled and experienced ServiceNow Developer with 4-6 years of relevant experience, specializing in Employee Workflows, particularly within HR Service Delivery (HRSD). As a senior technical team member, you play a crucial role in configuring, developing, testing, and deploying ServiceNow applications, reports, service portal, and integrations, with a strong focus on HRSD modules like Onboarding, Offboarding, HR Services, Employee Center Portal, and Assignment Rules. Your roles and responsibilities include participating in ServiceNow Development projects as a senior technical team member, focusing on configuring, developing, testing, and deploying ServiceNow applications, reports, service portal, and integrations, with a strong emphasis on HRSD modules. You will document configurations, reports, and development work thoroughly, create design documents for complex technical solutions, lead customer conversations to assist with requirements gathering processes, and assist customers with executing testing scenarios and plans. You will educate customers on ServiceNow products and the solutions created for them by delivering effective demonstrations, engage in timely and effective written and verbal communications with customers and teammates, collaborate with and support your teammates, and demonstrate expert understanding of technical consultant methodologies and principles. Additionally, you will maintain a keen understanding of the products implemented and customers" business, configure and/or develop advanced ServiceNow features, maintain certifications, knowledge of new features with each release, and commit to continuous learning. You will attend and participate in design workshops and activities, participate in story grooming and pointing sessions, lead Code Promotion activities, write well-designed, testable, efficient code, participate in peer review testing, deliver well-prepared solution demonstrations during sprint retrospectives, participate in cutover planning and implementation, lead Knowledge Transfer sessions with customers, support Project Managers, participate in pre-sales activities, and mentor Associate Technical Consultants and Technical Consultants. Requirements: - 4-6 years of hands-on experience in ServiceNow development projects. - At least 3+ years of experience in ServiceNow HR Service Delivery (HRSD). - Proven technical and business process experience in leading the development and delivery of ServiceNow solutions in client environments. - Strong knowledge of HR Case Management, Employee Center Pro/Portal, and Lifecycle Events. - Proven experience with ServiceNow Studio, Scoped Applications, and Update Sets. - ServiceNow CSA and CIS- HR Certifications. - Knowledge of technical components such as LDAP, SAML/SSO, REST and SOAP API integrations. - Strong understanding of JavaScript, Glide API, and ServiceNow scripting. - Familiarity with ServiceNow data model, ACLs, UI policies, and Flow Designer. - Experience working with Agile methodologies and tools like Jira, ServiceNow Agile 2.0. - Deep knowledge and expertise in key areas of the ServiceNow platform. - B.Tech in Computer Science or a related field. - Ideally, experience with AI/ML technology and preferably experience with ServiceNow Virtual Agent, Predictive Intelligence, and Performance Analytics products. Soft Skills: - Exceptional Communication - Collaboration - Intellectual Curiosity & Proactivity - Strategic Thinking - Mentorship - Resilience & Adaptability If you are looking to make a significant impact, thrive in a collaborative and innovative environment, seek professional development opportunities, and value competitive salary, wellness packages, and flexible work arrangements, then you may be a great fit for this position.,

The Sr. Technical Consultant is responsible for guiding clients through the implementation of ServiceNow GEN AI and platform integration. You will need to effectively communicate with technical and non-technical users and stakeholders to ensure the best fit for the unique needs of their business. As a ServiceNow application developer, you will be responsible for implementing GEN AI, Now Assist, and the ServiceNow platform. This includes working with workflows, integration, configuration, customization, orchestration, and access controls. You should have experience with out-of-the-box and custom use cases using ServiceNow Now Assist for ITSM, Now Assist Skill Kit, Generative AI Controller, Virtual Agent, Predictive Intelligence, and Performance Analytics. Your role will involve troubleshooting issues related to ServiceNow AI and Gen AI applications, aligning use case requirements with stakeholders, designing solutions, and guiding peer developers/team members in development and testing. You should have knowledge of AI concepts such as NLU, Machine Learning, and Prompt Engineering, as well as experience in integrating ServiceNow with ERP systems. Micro-certifications in Predictive Intelligence, Performance Analytics, Virtual Agent, and Now Assist are preferred. Holding certifications such as ServiceNow Certified Implementation Specialist ITSM (CIS-ITSM) and Certified Application Developer (CAD) is also advantageous. You will collaborate with the Scrum Master and Capability owners to prioritize Features, User Stories, and timelines for Platform Maintenance Initiatives. Additionally, you will lead the development efforts of the Scrum team, mentor junior and mid-level Software Engineers, review code, and perform unit testing. It is essential to stay updated on new capabilities in the platform, educate team members and customers, participate in recruiting, interviewing, and hiring new software engineering resources. Required Qualifications: - Bachelor's degree or 5+ years of equivalent experience - Experience leading other engineers - ServiceNow development skills in GEN AI, Automations, ML, etc. - Experience with ITSM processes (Incident/Problem/Request/Change management) - Experience with HRSD processes (Onboarding/Offboarding/Lifecycle event/EC) - Experience with CSM processes - Experience with Web-Services, AJAX, Business Rules, SOAP, REST SSO-SAML Setup, and Integration of ServiceNow to Other Applications - Experience in Virtual agent, Predictive Intelligence, Performance Analytics, and Now Assist - Experience in script includes business rules, Portal development, agent workspace - Experience customizing ServiceNow using UI Builder, UI Pages, UI Macro & CMS using CSS, HTML, Jelly, Angular 1.5 Preferred Qualifications: - ServiceNow IT Service Management or other relevant ServiceNow certifications and GEN AI micro-certifications - Demonstrated knowledge of application design, development, and implementation - Understanding of basic GEN AI Now Assist development concepts - Excellent human relations skills - Experience with maintaining automated testing scripts In summary, as a Sr. Technical Consultant, you will play a crucial role in implementing ServiceNow GEN AI and platform integration, collaborating with stakeholders, mentoring team members, and ensuring the best solutions for clients" unique business needs.,

The Sr. Technical Consultant is responsible for guiding clients through the implementation of ServiceNow GEN AI and platform integration. You will excel in communication with both technical and non-technical users and stakeholders, fostering a cooperative relationship to tailor solutions to their specific business needs. As a ServiceNow application developer, you will be accountable for implementing GEN AI, Now Assist, and the ServiceNow platform, following best practices for workflows, integration, configuration, customization, and access controls. Your experience should include successful implementations using ServiceNow features like Now Assist for ITSM, Generative AI Controller, Virtual Agent, and Performance Analytics. Proficiency in UI Builder, ServiceNow Scripting, and Flow Designer is essential, along with expertise in AI Search configurations. In this role, you will troubleshoot issues related to ServiceNow AI applications, align use case requirements with stakeholders, design solutions accordingly, and guide team members in development and testing. A solid understanding of AI concepts such as NLU, Machine Learning, and Prompt Engineering is crucial, as well as experience in integrating ServiceNow with ERP systems. Preferred qualifications include micro-certifications in Predictive Intelligence, Performance Analytics, Virtual Agent, and Now Assist, along with ServiceNow Certified Implementation Specialist ITSM (CIS-ITSM) and Certified Application Developer (CAD) certifications. You will collaborate with Scrum Master and Capability owners to prioritize features and user stories, assign development tasks, and lead the development efforts of the Scrum team. Mentoring junior and mid-level Software Engineers, reviewing code, performing unit testing, and staying updated on platform capabilities are also key responsibilities. Additionally, you will participate in recruiting, interviewing, and hiring new software engineering resources. Required qualifications: - Bachelor's degree or 5+ years of equivalent experience - Experience in ServiceNow development, including GEN AI and ML - Proficiency in ITSM processes, HRSD processes, CSM processes, and Web-Services - Strong skills in Virtual Agent, Predictive Intelligence, Performance Analytics, and Now Assist - Experience in customizing ServiceNow using various tools and languages such as UI Builder, CSS, HTML, Jelly, and Angular 1.5 Preferred qualifications: - ServiceNow certifications and GEN AI micro-certifications - Understanding of application design and development concepts - Excellent interpersonal skills for effective communication with stakeholders and team members - Familiarity with automated testing scripts and modern engineering practices The Sr. Technical Consultant role demands a proactive approach to learning new technologies, collaborating with users and customers to enhance solutions, and staying updated on industry trends. Your contributions in software engineering, customer-centric design thinking, technology acumen, business acumen, technology security standards, analytical thinking, problem-solving, and quality management will be crucial to the success of the team and organization.,

Our client is a major Tech player in Europe recognised for its consulting, digital services and software development, helps its clients drive their digital transformation and obtain tangible and sustainable benefits. It provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a fully collaborative approach. They place people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. With 50,000 employees in nearly 30 countries, the Group generated revenue of 5.1 billion in 2022. 1. Ideal candidate must be self-motivated with a proven record of accomplishment in working on ServiceNow Platform. 2. Having an experience in ServiceNow Development from medium to complex needs. 3. Able to Understand customer requirements and work on requests. 4. Experience with implementation of modules related to CSM and ITSM. 5. Has working experience on Instance Upgrades and Patches for multiple customers. 6. Experience in scripting language: JavaScript and ServiceNow scripting. 7. Should have working experience in Integration using REST/SOAP and Integration Hub. 8. Very Good Experience working with relational databases. 9. Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs 10. Has excellent communication skills and is able to interact with clients and stakeholders to manage new requirements. 11. Has working understanding of Agile Team. 12. Preferred working experience on MSP based instance.

You are looking for experienced ServiceNow ITOM Developers and Architects to join your team. The ideal candidates will have expertise in Discovery, Service Mapping, and CMDB design, along with a passion for scalable, reliable, and high-impact ITOM solutions. As an Architect, you will lead end-to-end ITOM solution architecture, define ITOM roadmap, best practices, data governance models, and design scalable CMDB models aligned with ITIL and business needs. You will collaborate with stakeholders, provide guidance to development teams, and conduct design reviews and health assessments. As a Developer, you will implement and maintain ServiceNow ITOM modules, develop patterns and sensors for automated discovery, customize and enhance ServiceNow ITOM applications using JavaScript, integrate third-party tools with ServiceNow, maintain CMDB data quality, and develop technical documentation. Required skills and qualifications include 5+ years of ServiceNow experience with a focus on ITOM, hands-on experience in Discovery and Service Mapping, understanding of CMDB, CI classes, CI relationships, proficiency in JavaScript, REST/SOAP integrations, and ServiceNow scripting, deep understanding of IT infrastructure, experience with MID Server deployment, and good communication and collaboration skills. Preferred certifications include ServiceNow Certified Implementation Specialist - ITOM, ServiceNow Certified System Administrator, and ITIL Foundation Certification.,

We are currently seeking a Senior ServiceNow Architect to join our team in Hyderabad! As a Senior ServiceNow Developer/Architect, you should have a minimum of 9 years of experience in ServiceNow development and architecture. Your responsibilities will include working on enterprise-grade projects, collaborating in a growth-oriented environment, and offering competitive salary and benefits. Key Requirements: - Demonstrated expertise in ServiceNow development, customization, and integrations - Proficiency in ServiceNow modules such as ITSM, ITOM, CSM, CMDB, etc. - Strong architectural design skills with the ability to define scalable solutions - Hands-on experience with ServiceNow scripting using Glide and JavaScript - ServiceNow Certifications would be considered a strong asset If you are interested in this exciting opportunity, please apply now or refer someone who might be a good fit for this role. To submit your resume, kindly send it to nivetha.s@eminds.ai. Join us in shaping the future of ServiceNow development and architecture in a dynamic and rewarding work environment. #ServiceNowJobs #HyderabadJobs #ServiceNowDeveloper #ServiceNowArchitect #WeAreHiring,

As a Senior Technical Consultant, you will be responsible for utilizing your 5+ years of relevant experience to excel in a hybrid work environment with a shift from 9 AM to 6 PM. Your primary focus will involve designing and developing custom applications and integrations within the ServiceNow platform. Your in-depth knowledge of core ServiceNow modules, scripting, and implementation will be essential, along with exposure to advanced modules like Field Service Management, Asset Management, and the Now Agent Mobile Application. Your key responsibilities will include designing and developing complex custom applications, working on SOAP and REST integrations, maintaining ServiceNow Service Portal components and widgets, utilizing ServiceNow scripting to meet business requirements, managing platform upgrades, collaborating with stakeholders to gather requirements, and enhancing and supporting Field Service Management, Asset Management, and Now Mobile Agent applications. It will also be crucial for you to ensure best practices and performance standards are maintained throughout the development lifecycle. To excel in this role, you must possess a strong technical knowledge of core ServiceNow concepts and architecture, proven experience in custom application development in Field Service Management, expertise in web services integrations using SOAP and REST, hands-on experience in ServiceNow modules such as Field Service Management, Asset Management, and Now Mobile Agent, proficiency in Service Portal development and customization, expertise in ServiceNow scripting and development best practices, knowledge of ServiceNow instance migration and upgrade processes, good communication skills, and experience in direct client interactions. Preferred qualifications for this role include ServiceNow Certified Application Developer or System Administrator certification, Certified Implementation Specialist in Field Service Management, and experience working in Agile/Scrum environments. If you are a skilled ServiceNow Developer looking to take on a challenging role that leverages your technical expertise and experience, we encourage you to apply for this position.,

Job Summary: We are looking for a highly skilled and analytical ServiceNow Developer with exceptional coding abilities and strong problem-solving aptitude. The ideal candidate will have a passion for clean code, platform optimization, and scalable solution design. You will be responsible for building robust, efficient, and maintainable solutions across various ServiceNow modules and applications. Key Responsibilities: Develop and enhance ServiceNow applications using best-in-class coding practices. Create and maintain Business Rules, Script Includes, Client Scripts, UI Actions, and Flow Designer logic. Build scalable integrations using REST, SOAP, and MID Servers. Collaborate with architects and business analysts to design efficient technical solutions. Troubleshoot issues, optimize performance, and refactor legacy scripts. Maintain code quality, documentation, and adhere to governance standards. Participate in peer code reviews, solution design discussions, and sprint planning sessions. Required Skills & Experience: 5+ years of experience in ServiceNow development. Proficient in JavaScript (server and client side) and ServiceNow Glide APIs. Strong knowledge of ServiceNow platform components including Scoped Apps, ACLs, Scripted APIs, and Flow Designer. Hands-on experience with integrations (REST/SOAP), data transformations, and background jobs. Excellent problem-solving, debugging, and analytical skills. Ability to write clean, modular, and reusable code. Comfortable working independently in fast-paced environments. Preferred Qualifications: ServiceNow Certified Application Developer or related certifications. Experience in one or more modules such as ITSM, HRSD, CSM, or App Engine. Familiarity with CI/CD practices and Git-based version control. Exposure to ATF (Automated Test Framework) and DevOps tools.

Design visually appealing and interactive entity relationship maps using the Node Map component, enabling users to intuitively understand the complex relationships between various records. Utilise colours, shapes, and interactive elements to differentiate between different relationship types and provide users with a clear and meaningful representation of data. Ensure that the entity relationship maps are optimized for performance and scalability within the ServiceNow platform. Implement best practices for data handling, caching, and rendering to deliver a seamless user experience, even with large datasets. Design user-friendly interfaces for the alert mechanism, ensuring that notifications are presented clearly and intuitively to users. Implement interactive elements that enable users to respond to alerts promptly and efficiently, fostering proactive engagement with critical information. Iterative Design Process: Adopt an iterative design process, incorporating user feedback and testing results to refine and enhance the user experience continuously. Collaborate closely with stakeholders and end-users to gather insights and iterate on design solutions based on their input and preferences, particularly focusing on the usability and effectiveness of the Node Map component. Accessibility and Usability Optimisation: Ensure that the application adheres to accessibility standards and guidelines, making it accessible to users of all abilities. Conduct usability testing to identify and address usability issues, optimising the interface for maximum usability and efficiency. Clear and concise documentation which specifies the requirements and the elements that have been built which meet those requirements Activities: Delivering high quality ServiceNow configuration to meet requirements Combining all elements of the ServiceNow design and assuring its performance Devising solutions to predicted problems and evaluating options Maintaining a high level of technical documentation Reporting and ownership of technical issues Increasing application operating efficiency and adapting to new requirements as required Assisting with system testing and UAT Develop skills and knowledge in application design by consulting colleagues, wikis and websites Providing advice and guidance to the client on the best approaches for implementing ServiceNow in terms of: Best practice ServiceNow best practice Industry trends and use of ServiceNow Key skills Professional, approachable and truly passionate about ServiceNow Outstanding ServiceNow configuration, customisation and integration skills Proficiency in developing custom solutions within the ServiceNow platform using JavaScript, Glide, Service Portal, and custom application development. Strong analysis and problem-solving skills Strong understanding of user-centered design principles, with experience in conducting user research, creating wireframes, prototypes, and design mockups. Demonstrable ability to produce high quality technical documentation Expertise in leveraging ServiceNows Node Map component to create interactive entity relationship maps, including customization of nodes, edges, and graph behaviour. Ability to conceptualize and implement complex entity relationship models within ServiceNow, including various types of relationships and scalability considerations. Proficiency in designing interfaces with advanced visual manipulation and interactivity features to enhance user engagement and usability. Strong analytical and problem-solving skills, with the ability to troubleshoot issues, optimize performance, and propose innovative solutions. Excellent communication skills with the ability to collaborate effectively with cross-functional teams, including business stakeholders, designers, and developers. Hold a minimum ServiceNow System Administrator certification with Certified Implementation Specialist being preferable

As a ServiceNow Development Lead with a minimum of 8 years of experience, you will play a pivotal role in our dynamic team. Your primary responsibility will be to leverage your expertise in ServiceNow development to guide the team effectively and collaborate with business analysts and stakeholders to ensure that solutions align with business requirements. Your knowledge of JavaScript, AngularJS, HTML, CSS, and XML will be crucial as you delve into various ServiceNow modules, such as IT Service Management, ITOM, and IT Business Management. Your ability to resolve tickets for L2/L3 levels and work on workflows, UI components, notifications, and reports within the ServiceNow platform will be essential for successful project implementations. Your role will also involve configuring and developing on the ServiceNow platform, adhering to ServiceNow best practices, and staying updated on the latest features. Your practical experience with Agile methodologies will be valuable, as will your track record of handling multiple upgrades for ServiceNow. Additionally, your commitment to continuous learning and self-improvement, along with your customer-focused mindset and exceptional teamwork skills, will set you up for success in this role. To excel in this position, you should hold a bachelor's degree in computer science, IT, engineering, or a related technical discipline, along with 2-3 years of experience in ServiceNow development. Holding a ServiceNow Certified System Administrator certification would be a plus. If you are a highly skilled ServiceNow developer with strong leadership abilities, in-depth platform knowledge, and a passion for delivering exceptional service, we invite you to apply for this exciting opportunity to make a significant impact within our team.,

As a ServiceNow Solution Architect at NewRocket, you will play a pivotal role in leading, coaching, and mentoring a team of Software Engineers to provide development services for customers. With a focus on ITAM & Discovery and CMDB, Custom & Integrations, you will be responsible for implementing customizations based on functional and technical requirements using best practices and internal code standards for large-scale professional services projects. You will have the opportunity to work on cutting-edge projects and will receive support and guidance to excel in your role. NewRocket offers official ServiceNow training to help you attain multiple certifications and sets clear expectations for success. Leveraging your skills and experience, you will be encouraged to devise innovative solutions to meet customer objectives. In this role, you will collaborate with end-users, IT teams, and key stakeholders to gather system requirements for ITAM (SAM & HAM), Discovery & CMDB. Your expertise in ITAM processes will enable you to guide customers in understanding technical solutions tailored to their business needs. Customizing ServiceNow applications, configuring integrations, and facilitating the rollout of new modules and applications will be among your key responsibilities. Furthermore, you will mentor project team members through peer reviews, provide technical guidance, and reflect impact assessment rules within service maps. Participation in user acceptance testing, promotion of update sets, and remediation of production incidents related to your scope are vital aspects of this role. You will collaborate with the SN technical lead to ensure a consistent approach and maintain operational documentation and SOPs effectively. To qualify for this position, you should have at least 7 years of experience in supporting the implementation, administration, configuration, and/or development of ServiceNow in ITAM, Discovery & CMDB. Proficiency in integrating ServiceNow with other systems/platforms, utilizing Web Services Integration, and working with Data Extraction Technologies is essential. Your knowledge of ServiceNow scripting, strategic planning, and the ability to create technical design documents will be valuable assets. A four-year undergraduate degree in Computer Science, Computer Engineering, Information Systems, or relevant work experience is required. Additionally, candidates must be committed to continuous learning within the ServiceNow platform and beyond, including obtaining ServiceNow competency certifications and Module Accreditations. Preferred certifications such as ITIL Foundation, ServiceNow CSA, and CAD are desirable. At NewRocket, we value our people and offer a supportive environment where you can thrive and grow professionally. Join our team and be part of our mission to #GoBeyondWorkflows.,

Responsible for leveraging knowledge and experience to deliver end to end solutions on hosted ServiceNow platforms. Developing and implementing custom applications from scratch and automating processes to improve overall customer experience. Integrating ServiceNow with 3 rd party systems to send and receive data while making sure any personal / confidential data is encrypted & decrypted accordingly. Developing custom portals, pages & widgets as per client requirement making sure the UI is effective and attractive . Developing code while adhering to ServiceNow best practices . Staying up to date with latest platform release features to ensure utilization of the features if applicable. Closely working with clients , leads, other architects, IT support teams , SIT , UAT teams & other technical teams for gathering requirements , providing solutions and testing to ensure seamless implementations . Debugging / troubleshooting errors and working on enhancements during development and testing phases. Strong Functional knowledge and implementation experience of ITSM, and any other ServiceNow Application framework. Responsible for design and documentations of business requirements and held business requirement and approval meetings followed by functional reviews, design demos with the stakeholders . Involved in planning and coordinating Implementation plan for every release in ServiceNow . Analyzed the current business and technology environments to detect deficiencies and recommended ServiceNow solutions for the performance improvement . Responsible for guiding & providing knowledge transfer to team members & juniors on various processes. Expertise in working on ServiceNow document templates and scripts. Proficient in customizing live chatbots Worked on custom platform translations involving different translation tables in ServiceNow. Experience in handling UAT , SRT and deployment end to end. Experience in direct client facing roles. POC, Design, Develop, Test and Deploy custom services in order to automate the existing processes ,reduce time & effort and improve productivity of the client.