ServiceNow CSM Consultant

0 years

0 Lacs

Posted:1 day ago| Platform: Linkedin logo

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Work Mode

Remote

Job Type

Contractual

Job Description

Role : ServiceNow CSM Consultant

Duration :6-12 months

Location :Partial Remote India

  • configure ServiceNow Customer Service Management (CSM) applications including Case Management, Account/Contact Management, Entitlements, SLAs, and Knowledge Management.

  • Enable Virtual Agent, Predictive Intelligence, and AI Search for CSM use cases.

  • Must have CSM/ITAM modules

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