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Kinsfolk Technology Pvt.ltd
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ServiceNow CSM Consultant

ServiceNow CSM Consultant

Kinsfolk Technology Pvt.ltd

3 - 8 years

|

5 - 10 Lacs

Posted:1 week ago| Platform:

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Skills Required

usage agile scrum itsm javascript customer service scripting

Work Mode

Work from Office

Job Type

Full Time

Job Description

Title

: ServiceNow CSM Consultant

Responsibilities

Experience: Minimum 3 years of experience with ServiceNow CSM implementation and customization.
Technical Skills: Proficient in ServiceNow platform, including Service Portal, Flow Designer, and Scripted REST APIs.
Integration Skills: Hands-on experience with integrating ServiceNow CSM with third-party systems.
Scripting: Proficiency in JavaScript, Glide scripting, and other scripting languages used within ServiceNow.
Communication: Strong verbal and written communication skills; ability to interact effectively with clients and stakeholders.
Certifications: ServiceNow CSM certification is highly preferred.
Experience with other ServiceNow modules such as ITSM, ITBM, or ITOM.
Familiarity with Agile/Scrum methodologies.
Knowledge of customer service best practices and industry standards.

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Kinsfolk Technology Pvt.ltd

IT Services and IT Consulting

Pune Maharashtra

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