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Prophecy Technologies
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ServiceNow CSM Consultant

ServiceNow CSM Consultant

Prophecy Technologies

0 years

|

0 Lacs

hyderabad telangana india

Posted:1 week ago| Platform:

Apply

Skills Required

servicenow healthcare management flow data ui script agile support communication collaboration

Work Mode

On-site

Job Type

Full Time

Job Description

ServiceNow CSM professional

Key Responsibilities

Configure
ServiceNow CSM Pro
modules (Case Management, Account & Contact Models, Workflows)
Translate business requirements into
ServiceNow configurations & designs
Work with
ServiceNow Studio, Flow Designer & Application Scope
Configure data models, UI policies, business rules & script includes
Collaborate with cross-functional teams in an
Agile/Scrum
environment
Support healthcare payer workflows (member services, claims, provider interactions)

Required Skills

ServiceNow Certified System Administrator (CSA)
– Mandatory
ServiceNow CSM Implementation Specialist
– Preferred
Strong hands-on experience in
ServiceNow CSM configuration
Healthcare domain experience (payer workflows)
Excellent communication & stakeholder collaboration skills

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